Vogin Voorjaar 2010. asset overhead CFO CEO SLA Targets & Measurements Management report Ambitions...
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Transcript of Vogin Voorjaar 2010. asset overhead CFO CEO SLA Targets & Measurements Management report Ambitions...
Vogin
Voorjaar 2010
asset overhead
CFO
CEO
• SLA• Targets & Measurements
• Management report• Ambitions and Performance
Figure 1. The choice of being a asset or an overhead has important implications.
IntellectualCapital
IntellectualCapital
StructuralCapital
StructuralCapital
HumanCapital
HumanCapital
• Thinking capital
• Can not be owned
• Leaves the company every evening
• Non-thinking capital
• Can be owned
• What remains when employees go home
$$
Intellectual capital
• transfer knowledge into structured information• transfer skills into processes
80% 20%
Can we get / do we lose
the best people?
Informationland
IntellectualCapital
IntellectualCapital
StructuralCapital
StructuralCapital
HumanCapital
HumanCapital
• Thinking capital
• Can not be owned
• Leaves the company every evening
• Non-thinking capital
• Can be owned
• What remains when employees go home
$$
Can we get / do we lose
the best people?
• transfer knowledge into structured information• transfer skills into processes
60% 40%
Intellectual capital
Informationland
X
X
Processes of KM (Nonaka & Takeuchi)
Informationland
Accessibility of knowledge and information
Data
Information
Insights(learned lessons)
Knowledge
Integrated AppliedStand- alone Distributed
Informationland
Accessibility of knowledge and information
Data
Information
Insights(learned lessons)
Knowledge
Integrated AppliedStand- alone Distributed
Informationland
Current Vision
Competitor SO
Winning Experience
Industry Expertise
K. in people’s heads
Tech. ExpertiseSO Expertise/
Perform
Directory
CV’s
Financial PerformanceForecasts
Insider/ Cogitas
NWT’s
Galaxy/Intra
Kick-offs
K - Editors
Network Questions
Competitor Analysis
New Galaxy
E- Business Card
Combining CG and Gemini
Yellow Pages
Project Profiles
Virtual Office
Project Statistics/ performance
Leveraged Profiles
Case Study Toolkit
Reference Library
Common Search Platform
Data(Raw,
Implicit)
Information(Combined,Organised,
Interpreted)
Intelligence(Explicit,
ExternalisedInsights )
Knowledge(Internalised,
Learned, Tacit)
Stand-alone(Personal/Small
Groups)
Distributed(Shared &
Communicated)
Integrated(Business
Process & Org’n)
Applied(Benefits
Measured & Valued)
Informationland
Mapping of knowledge and information environment of knowledge workers
R
Informationland
Mapping of knowledge and information environment of knowledge workers
R
Informationland
Thema 1
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Contentmanagement
KenniskaartProjectkennisflow
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DC-Interactie
CoP's
Senior-Junior
KM-visie
Thema 2
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CoP's
Senior-Junior
KM-visie
Thema 3
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Uitwisseling met sector
DC-Interactie
CoP's
Senior-Junior
KM-visieThema 6
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Externalisatie
Contentmanagement
KenniskaartProjectkennisflow
Uitwisseling met sector
DC-Interactie
CoP's
Senior-Junior
KM-visie
P rod u c tion< Typ t ite l h ie r>
M arke tin g< Typ t ite l h ie r>
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p res id en t< Typ t ite l h ie r>
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Informationland
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Informatieland
Thema 1
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Socialisatie-extern
Combinatie
Internalisatie
Externalisatie
Contentmanagement
KenniskaartProjectkennisflow
Uitwisseling met sector
DC-Interactie
CoP's
Senior-Junior
KM-visie
Thema 2
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5,0Socialisatie-intern
Socialisatie-extern
Combinatie
Internalisatie
Externalisatie
Contentmanagement
KenniskaartProjectkennisflow
Uitwisseling met sector
DC-Interactie
CoP's
Senior-Junior
KM-visie
Thema 3
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Socialisatie-extern
Combinatie
Internalisatie
Externalisatie
Contentmanagement
KenniskaartProjectkennisflow
Uitwisseling met sector
DC-Interactie
CoP's
Senior-Junior
KM-visie
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Thema 6
0,01,02,03,04,05,0Socialisatie-intern
Socialisatie-extern
Combinatie
Internalisatie
Externalisatie
Contentmanagement
KenniskaartProjectkennisflow
Uitwisseling met sector
DC-Interactie
CoP's
Senior-Junior
KM-visie
International / cross - cultural mapping
Informationland