Vodacom Hosted IP PBX Solutions

“It’s a scalable, affordable solution so when my business takes off, my IP PBX requirements grow with my business...”

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Vodacom Hosted IP PBX Solutions

Get all of the upside with none of the downsideBefore cloud computing, companies had to purchase an on-site TDM, IP or a hybrid PBX system to service their telecommunications needs. This was expensive and difficult to manage.

Cloud computing is a blue sky solution for a seamless data and voice communication system with down-to-earth operating costs and no management hassles.

Vodacom makes this hosted IP PBX solution available to its clients at an affordable, monthly OPEX fee, as opposed to an expensive, upfront CAPEX investment.

This service is hosted in the world-class Vodacom Data Centre. Vodacom handles all of the call routing and switching and is responsible for managing all of the PBX equipment and software involved in running the virtual PBX service.

Hosted IP PBX services can be run over an IP network or over the Internet. Vodacom runs its voice and Hosted IP PBX services over a carrier class MPLS IP network with a dedicated Voice Class of Service, offering superior voice call quality.

The sky’s the limit for benefits

• Worry-freedataandvoicecommunicationsthatishostedon a Cisco Unified Communications Platform

• ExceptionalcustomerservicesuppliedbyVodacom• Noexpensiveupfrontcapitaloutlay• Superiorcostmanagementandcostforecastingwitha

predictable, affordable, monthly fee that prevents ‘bill shock’ • VoIPminutesarechargedonausage-basedmodel• AnextensiverangeofIPphonesareavailable• ThemonthlyOPEXfeeincludestheIPphone• Noextra,dedicatedITpersonnelareneeded–Vodacomwill

do all of the technical integration • Asingleserviceprovidermeansasinglepointofcontactfor

greaterconvenienceandaccountability–Vodacomprovidesanend-to-endsolutionwithPBXservices,access,VPNandVoIP minute termination

• NoneedforPBXupgrades• Moreuptimeandlessdowntimeforbusinesscontinuity

and sustainability

Let Vodacom run your voice and data communication system so that you can run your business.

The choice is yours

Vodacom offers you the choice of a software license, IP phones, key modules and other CPE components. Choose the best combination to put to work for your business.

Licenses

• Licensepercustomer:basic• Licensepercustomer:advanced• Voicemailmessaginglicense• Receptionistlicense• Manager/secretarylicense• Basicandadvancedtelephonyfeatures

Hardware

• RangeofIPphones• Powersupply(IP)• ATAdevice

Telephone Management System (TMS)

• TheVodacomTMSisdesignedtohelpyoutakecontrol and monitor your internal telecoms expenditure

Contact us for carefree, integrated voice and data solutions for business.082 1930Vodacom.co.za/business

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Vodacom Hosted IP PBX Solutions

Features that go above and beyond the call

Basic Advanced Supported IP Phone Comment/description

Basic call logs x x C6921, C7942G, C3905, C7962G Missedcalls,receivedcalls,placedcalls(history)

Call waiting x x C6921, C7942G, C3905, C7962G Busy tone if user is on a call. If user has voicemail, the call is redirected directly to the voicemail

Calling name retrieval x x C6921, C7942G, C3905, C7962G NameoftheuserdisplayedontheIPphonescreen

Connected line identification presentation

x x C6921, C7942G, C3905, C7962G NumberoftheuserdisplayedontheIPphonescreen

External calling line ID delivery x x C6921, C7942G, C3905, C7962G Called user can see the number on his phone

Internal calling line ID delivery x x C6921, C7942G, C3905, C7962G Called user can see the number on his phone

Call forwarding always x x C6921, C7942G, C3905, C7962G Forward all calls to a specific number

Call transfer x x C6921, C7942G, C3905, C7962G User can transfer the active call to another destination

Flash call hold x x C6921, C7942G, C3905, C7962G User can put a call on hold

Last number redial x x C6921, C7942G, C3905, C7962G Rediallastcallednumber

Three-way call x x C6921, C7942G, C3905, C7962G Three way conference call

Call forwarding busy x x C6921, C7942G, C3905, C7962G Forward calls when there is an active call on the line. If user has voicemail, the call is automatically directed to the voicemail

Call forwarding no answer x x C6921, C7942G, C3905, C7962GForward calls when there is no answer for a number of seconds. If user has voicemail, the call is automatically directed to the voicemail

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Vodacom Hosted IP PBX Solutions

Basic Advanced Supported IP Phone Comment/description

Call forwarding not reachable x x C6921, C7942G, C3905, C7962G Forward calls when device is not registered. If user has voicemail, the call is automatically directed to the voicemail

Speed dial options x C6921, C7942G, C7962G Allowsusertodialnumbersfromhardbuttons(configuredontheCUCMandtheconfigurationispushedtothephone)

Roaming profiles x C6921, C7942G, C7962G Usercanlogintoanyphoneandhereceiveshisprofile(number,name,settings,etc.)

Phone lockout x C6921, C7942G, C7962G Before user makes a call, he must login to the phone. Even if user logs out of the phone, his line is still available

Inventory report x x C6921, C7942G, C3905, C7962G List of users and phones

Call park x C6921, C7942G, C7962G Park call to park slot. Calls can be retrieved from the calling park slot

Call pick up x C6921, C7942G, C7962G Pick up calls on other lines

Call hold x x C6921, C7942G, C3905, C7962G User can put the call on hold

N-way call x x C6921, C7942G, C3905, C7962G Conferencecall(internalandexternal)numbersforexternalconferencecallsmustbeprovidedbyVodacom

Busy lamp field x *C6921, C7942G, C7962G Secretary can see if the manager is on a call

Simultaneous ring x x C6921, C7942G, C3905, C7962G Ringmultipleheadsetsatthesametime

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Vodacom Hosted IP PBX Solutions

Basic Advanced Supported IP phone Comment/description

Voicemail messaging license x x C6921, C7942G, C3905, C7962G User has access to voicemail

Manager/secretary license x C7942G, C7962GCisco Unified Communications Manager Assistant enables a secretary to manage callsThe feature will allow that one secretary can have multiple managers A manager can only have one secretary

Auto attendant license x x System settings Automatic inbound call routing (push 1 for sales, 2 for accounts, etc.)

*The 6921 IP phone can either have simultaneous ring enabled or busy lamp field, but NOT both features at the same time. The portal will ensure that the user cannot select both features at the same time

Optional features

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Vodacom Hosted IP PBX Solutions

“Let Vodacom run your voice and data communication system so that you can run your business.”

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