vSphere with Operations Management

WHAT IS IT?

vSphere with Operations Management combines the world’s leading virtualisation platform with best-in-class management capabilities. This new solution enables users to gain operational insight into a vSphere environment while optimising capacity.

TARGET AUDIENCE

> Any existing vSphere customer with vSphere Essentials Plus or higher and interested in maximising the capacity and performance of their existing vSphere environment> Any existing vSphere customer with vSphere Essentials Plus interested in expanding their virtualisation deployment> Whitespace or new prospects with over 20 hosts in high-end SMB segments

CUSTOMER CHALLENGES

> Operational challenges caused by rapid deployment or expansion of virtualisation> Lack of operational insight into their environment> Visibility of capacity to avoid wasted time and money> Protection of VM’s and availability in the event of a disaster or outage

BENEFITS

> Reduce the downtime of applications by 36%> Reduce diagnostics and problem resolution time by 26%> Improve VMware capacity utilisation by 40 % and consolidation ratios by 37%> Double the IT savings of vSphere

QUESTIONS TO ASK

> Would it be of value to be able to restart a VM in less than 5 minutes?> How do you protect your VM’s from failure?> Are you planning to expand your virtualisation footprint beyond 3 nodes?> Is it a value to have continuous availability of your VM’s? (e.g. second VM always ready to take over if primary dies)> Would you find value in load balancing and improved sharing between vSphere hosts?> Are you interested in non-disruptive storage migration?> Would you find value in improving the management of your virtualisation network?> Is maintaining regulatory compliance important to your business?

Horizon View

WHAT IS IT?

VMware Horizon View™ delivers desktop services from your cloud to enable end-user freedom and IT management and control. Enable secure, scalable, and reliable desktop services unmatched by physical PC’s all without compromising on user experience.

TARGET AUDIENCE

> Organisations up to 250 users> Target verticals include Healthcare, Public Sector and Financial Services

CUSTOMER CHALLENGES

> Traditional desktops are costly and difficult to maintain> Proliferation of new devices, platforms and applications creates additional complexity> Security and compliance concerns > End-users more mobile and have higher expectations on how to be productive > Demands for business agility and responsiveness to competitive pressure> Time consuming desktop and application patching

BENEFITS

> Simplified IT management> Increased security and control> Reduced IT costs> Increased end-user access and flexibility for Windows desktop services> Enable secure access for mobile/remote workers> Superior experience for every user persona

QUESTIONS TO ASK

> Are your users expecting access to the systems they use from new platforms? Do you need to securely facilitate these users?> Does your organisation have a geographically disperse workforce?> Would you like an economical and secure way for them to use your systems over the LAN, WAN and public infrastructure?> What types of user personas does IT support in your organisation?> Which personas are you considering for desktop virtualisation?> Would it be helpful to learn how desktop virtualisation can reduce desktop TCO?> Would it be helpful to learn how desktop virtualisation can enforce policies, enforce data compliance and enable more data security?

Horizon Mirage

WHAT IS IT?

VMware Horizon Mirage is an image management solution that separates the PC into logical layers that are owned and managed by either your IT organisation or the end-user. You can update IT-managed layers while maintaining end-user files and personalisation. To maximise end-user productivity, snapshots and backups of layered desktop images enable quick recovery or rollback in case of failure.

TARGET AUDIENCE

> Traditional View customer segments> Any organisation that is using View or other VDI solution is a target as they may understand the benefits of control but may have users that cannot practically use traditional VDI> Customers that have been hesitant to use VDI because of the backend datacentre requirements

CUSTOMER CHALLENGES

> Executives, professionals and power users want to tailor their PC’s> Locking down PCs with Group Policy or other techniques is not an option for some users> VDI not viable for some users> Spending considerable time and resources triaging PC’s> Time consuming to upgrade OS and applications > IT tasks are disruptive to end-users and decrease their productivity> Costly support for branch offices

Sales Cheat Sheet vSphere with Operations Management & End-User Computing

arrowecs.co.uk

BENEFITS

> Centralised image management with local execution> The creation of virtual “layers” on the PC including OS, apps and data without the use of a hypervisor > An alternative to traditional VDI for certain use > Seamless IT OS and application updates without end-user disruption > End-user empowerment to remediate issues on their own> An alternative to manual and laborious OS (WinXP to Win7) and other application upgrades> A simple disaster recovery solution

QUESTIONS TO ASK

> Do you have users who were not good fits for VDI? > If you are not using VDI, what if you could get many of the benefits but without the network and datacenter resource requirements? > Have you tried locking down PC’s with things like Group Policy? Was it successful? > Would it be helpful if some users could install some personal apps while corporate standard OS, apps, data and settings were always maintained? > Does the help desk and desktop support spend too much time chasing down user issues caused by changes the users made to their PC’s? > Would it be helpful if end-users could restore their PC’s when they break something due to a change that they made and avoid calling someone? > Would you benefit from a solution that could help speed up your remaining Windows XP migration? > Do users expect your organisation to restore their PC image if their PC is stolen/lost/broken?

Horizon Workspace

WHAT IS IT?

VMware Horizon Workspace simplifies the end-user experience and reduces IT costs by combining applications and data into a single enterprise-class aggregated workspace, securely delivered on any device. For the administrator, the result is simpler, centralised, policy-based management and end-users gain freedom of mobility through anytime, anywhere access.

TARGET AUDIENCE

> Organisations up to 250 users> Organisations experiencing multiple device proliferation across the organisation

CUSTOMER CHALLENGES

> New Devices and Platforms of a Multi-Device Workplace> Proliferation of SaaS, Mobile Applications and a need to provide legacy enterprise web applications is increasing management complexity> File collaboration with colleagues, customers and partners> New security and compliance requirements for data and applications available to the mobile workforce

BENEFITS

> Enables a new and improved way to work for both IT and end-users via an aggregated workspace> Allows easy, secure and flexible access to all applications, data and desktops> Greater control via centralised policies, user identity, and visibility > Lower costs of managing the end-user environment> End-users enjoy highly available and easy access to applications and data from any mobile device

QUESTIONS TO ASK

> Do you subsidise or allow your users to purchase their own device, programs, or services?> Are you left with increased burdens of access, support and security?

> Do you have challenges delivering consistent user experiences across a variety of devices and platforms?> Do you have need to provide mobile data sharing to your workforce? > Do you find your workforce applying too many unsecured or cloud-based document sharing services such as DropBox?> Are you concerned with data leakage or unsecure forms of file sharing?> Does your business handle sensitive information such as: intellectual property, legal documents, personally identifiable information, financial data, or government classified data?> Are you required by 3rd party compliance, government regulations or audit policies to demonstrate secure access to sensitive information?

Horizon Suite

WHAT IS IT?

VMware Horizon solutions transform traditional Windows PC’s into centralised services to simplify IT control while extending desktop services to new places. Horizon View virtualises desktops into the datacentre to enable roaming access to centralised desktop services and increased security and compliance by removing data and applications off the endpoint. Horizon Mirage enables centralised management of Windows desktop images that are deployed locally onto desktops and laptops.

TARGET AUDIENCE

> vSphere customer base with approx 30% virtualisation> Minnimum of 250 desktops> Previous Horizon View customers> Many distributed sites/branches> Offline and Roaming Laptop users> Existing Horizon View customers> Previously lost View opportunity> Key verticals include Financial Services, Government, Education and Healthcare

CUSTOMER CHALLENGES

> Challenges with image management and migration complexity> Need to deliver effective cost management, while maintaining high levels of business agility during a Windows 7 Migration> Difficulties delivering end-user support for multiple devices, OS and apps in use> Seek cost efficiencies through BYOD initiatives and enabling new devices such as Macs and iPads> Cost Control and IT OpEx efficiency> Time and resources devoted to being on top of Security and Compliance requirements

BENEFITS

> Streamline and simplify operations by turning disparate operating systems, applications and data into centralised services > Centralised services mean end-user assets can be managed, secured, backed up and kept current from a single place> Empower users with the freedom to choose the right device for each task > Galvanise productivity by delivering a consistent, intuitive and collaborative computing experience across all devices

QUESTIONS TO ASK

> How are you enabling devices for the corporate network?> How are you providing secure mobile access for your workforce?> What’s preventing you from reducing desktop costs or stopping you doing more with the same/less resources?> How quickly can you deploy a desktop to a worker in another country?> How much IT touch and infrastructure is required to manage branch offices?> How much downtime do your remote employees experience due to desktop issues?> How reliable is your current desktop environment?> How can you provide continuous availability to desktops even in the event of a disaster?

For more support selling vSphere with Operations Management or End-User Computing solutions contact your Arrow ECS Account Manager, email vteam@arrowecs.co.uk or call 0118 913 0690