VIVA ILL – Where We Were. Obstacles Identified (2000) Communication Guidelines / Procedures...
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Transcript of VIVA ILL – Where We Were. Obstacles Identified (2000) Communication Guidelines / Procedures...
VIVA ILL – Where We Were
Obstacles Identified (2000)
Communication
Guidelines / Procedures
Technology
Training
Obstacle: CommunicationNeed central way to share information between librariesInstitutions are unaware of other institutions’ procedures and policiesSome library directors unaware of ILL issues / VIVA commitmentsNeed to take full advantage of electronic methods at our disposal
Obstacle: Guidelines / Procedures
Review Guidelines annuallyTrack turnaround times for the filling of requests to evaluate how well the 48 hour standard is being met, and to determine what steps need to be taken to improve serviceEncourage all VIVA members to meet ILL guidelines & procedures
Obstacle: TechnologyUnion listing
Up-to-dateAvailable to other VIVA libraries
Standardization of softwareInstall Ariel software purchased by VIVANeed training for staff
Load levelingOCLC statistics available on websiteAnalysis of/response to trends in borrowing and lending
Obstacle: Training
Develop training opportunities, either at annual meeting, regional meetings, or individualized instructionDevelop a group of “experts” who will be willing to serve as trainers and/or mentors
VIVA ILL Annual Forum
Hold in central location for easy accessBoth public and private attendance funded by VIVAAllow discussion between practitionersIncorporate training into the program
ILL Subcommittee of RSCMission:
To facilitate the training and informational needs of ILL practitioners and administrators at all VIVA institutions.To plan, arrange, and organize the annual VIVA ILL Community Forum. To encourage communication around the state using the VIVAILL-L listserv. To periodically review and update the VIVA ILL Guidelines.
Where Are We Going?