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April 2015: Offshore Safety Conference,

Denmark

Working

Together

Engaging the

contractor

workforce to

align safety

culture

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OVERVIEW

PURPOSE With an increasing demand on the contracting workforce we need

to be able to set up for success to deliver on time, to budget and safely

PROCESS To help address some of the challenges for improved engagement

and alignment of cultures:

• The role of contractors and their importance

• Discuss the concept of integrated safety through three critical lens

1. The Individual (beliefs, values and attitudes)

2. The Organisation (formal rules, systems and procedures)

3. Group Norms or Unwritten Rules ( “the way we do things”)

• Fundamental stages of effective end to end contractor management

• Practical tools for use in the field

OUTCOMES Trigger a few questions for you to bring to your business with

some practical tools that can be used for better outcomes in the field

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A CASE FOR IMPROVED CONTRACTOR ALIGNMENT

• Increasing use of contractors for operational activity

• Critical for engagement at all phases: plan, execute, assess, review

• Variability in approach: eg work scope, experience, interface with

others, exposure to best practice, understanding of different

systems, supervision, attitudes and values

• 4-5 times more likely to be injured (Source: OGP & SafeWork Australia Data & more)

• Contractors safe delivery is inextricably linked to success

OGP Safety Performance Indicators (2014 Report) – 2013 Data, Based on 3771 million hours from 50 of the 62 OGP companies in 110 countries.

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For a safety culture to align people must have a value for what is

trying to be achieved

AN INTEGRATED MODEL TO SUSTAIN SAFETY

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TOOLS THAT TRANSLATE IN THE FIELD

Practical tools to help execute safely and

efficiently from selection to delivery

“It is impor tant I make sure that the

$200’s that Contract and

Procurement told me they saved does

not cost me $1000 at the end of the

first week? I actually want to know

what was agreed and how we all get

the most out of it”

Experienced Refinery Manager

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A RECIPE FOR CONTRACTOR MANAGEMENT

Contractor Management Stages to assist with on time, to budget

and safe delivery

1. The selection of contractors with satisfactory safety records

2. The inclusion of safety standards in contractual obligations

3. Clarification of expectations upon award of bid

4. Orientation and training of contractor teams

5. Active in field planning, engagement and execution of works

– In field communication – the ACTIONS we see

6. Post-contract evaluation to assess success & lessons learned

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IN FIELD TOOL: PRACTICAL PLANNING

Purpose The 8 Steps for Success is a set of simple steps that help the team think

through the safety aspects of project and maintenance works.

“We were much more in control. We were a

lot more prepared, less reactive, we had

time to work through the options. For

example, we removed the need for a crane

and this eliminated the risks around

overhead power lines.

Pipeline Project Engineer

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AT THE JOB START: BARRIER THINKING

Purpose: It is a conversation with the

team before the job starts

It focuses on the development and

maintenance of barriers to prevent

incidents.

It goes hand in hand with

understanding the hazards the

potential consequences should we fail

to control them.

By practicing Barrier Thinking we can

• Rapidly identify the hazards that

have the most potential to cause

harm,

• Understand what can cause the

Barriers to fail, and

• What is required for the Barriers to

remain effective.

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AT THE JOB START: BARRIER THINKING

How to Use At the job site we practice Barrier Thinking by answering some

very specific questions.

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For a safety culture to align people must have a value for what is

trying to be achieved

SUSTAINING SAFETY

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QUESTIONS FOR REFLECTION

• Who are your key contractors and do you know what is important

to them, what they value and do you value them?

• What are the mechanisms you can use to engage and

communicate during all stages of the contracting relationship

• Is there alignment on your site between what you think, and what

you do with what others think and do?

I hope to have provided some

triggers for your reflection that will help in a practical

way to improve alignment in your workplace

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THANK YOU