Virtualizing Real-time Applications with VMware vCloud Suite


#AvayaATF

Virtualizing Real-time Applications with VMware vCloud SuitePramod Mahadevan, Manager ISV Alliances

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©2013 Avaya Inc. All rights reserved

February 26-28, 2013 | Orlando, FL

Agenda

• Corporate Overview• Challenge and Opportunities in the Cloud Era• The Journey to Your Cloud• Virtualizing Business Critical Applications –

VMware + Avaya• Closing Thoughts / Key Take-A-Ways

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VMware is the Customer Proven Market Leader

• Company Overview• $4.6 billion in 2012 revenues• >$4.5 billion in cash and

equivalents• 30%+ operating margins• ~13,000+ employees worldwide• 5th largest infrastructure

software company in the world

• Proven in the Trenches• 300,000+ VMware customers• 100% of Fortune 100• 100% of Fortune Global 100• 99% of Fortune 1000• 97% of Fortune Global 500

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Leading to a More Engaged, Productive Workforce

Enabling Greater Business Agility…

VMware’s Mission

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Enable Our Customers By Simplifying and Automating IT in the Cloud Era

Optimizing IT Efficiency…

Enabling Business Transformation thru IT Transformation


#AvayaATF

Challenges and Opportunity in the Cloud Era

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Challenges - The Shifting IT Landscape

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Delivery Methods

Devices

Applications

Work Style



A Different Perspective Required

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Our Focus

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A More Flexible, Scalable, Efficient Infrastructure for All Apps

Existing Datacenters Public Cloud Services



Our Focus

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Empowered, Secure Mobile Workforce

A More Flexible, Scalable, Efficient Infrastructure for All Apps

Existing Datacenters Public Cloud Services

Cloud Infrastructure & Management

End-User Computing


#AvayaATF

The Journey To Your Cloud

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#AvayaATF

A New Approach to Cloud

The Software Defined Datacenter

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Software-defined Datacenter:All infrastructure is virtualized and delivered as a service, and the control of this datacenter is entirely driven by software.

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Software Defined Datacenter

Management & Automation

Software Defined Networking and Security

Software Defined Storage

Compute

For Rapid Delivery of IT Resources and Services to the Business

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APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

Software-definedDatacenter Services

VDC 1

Software-definedDatacenter Services

VDC 2




What is the vCloud Suite?

Sold and licensed exactly as vSphere: per-CPU

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vSphere Enterprise+Virtualization Platform

vCloud DirectorIaaS & Hybrid Cloud

Connectivity

vCloud Connector

vCloud Networking and SecurityCloud Networking and

Security

vCenter Operations Management SuiteAutomated Operations

Management for the Cloud

vFabric Application DirectorCloud-enabled Application

Provisioning

vCloud SuiteComponents of a Complete, Integrated Cloud Infrastructure

vCenter Site Recovery ManagerDisaster Recovery

Automation

vCloud Automation CenterIT Service Provisioning


#AvayaATF

Virtualizing Business Critical Applications – VMware + Avaya

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Customers Increasingly Virtualizing Business Critical Applications

• 24+ Million Virtual machines running on vSphere today

• More Workloads running Virtualized than Physical (increasing at a rate of 9% year)

• Tier 1 Apps Virtualized in high percent and continuing to growing

• MS Exchange 42%• MS SQL 47%• Oracle DB

28%• SAP 28%

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DHCPServersWeb

Servers

The early days of virtualization



CPU Memory Disk IO Network IO

Source: VMware Capacity Planner analysis of >700,000 servers in customer production environments

vSphere 5.1 per Virtual Machine Capabilities

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64 CPUs 1 TB 1,000,000 IOPS

40+ Gb/s

vSph

ere

5.0

vSph

ere

5.0

vSph

ere

5.0 vSph

ere

5.0

2 CPUs

4 GB

<100 IOPS

< 1Mb/S

vSph

ere

5.1

vSph

ere

5.1

vSph

ere

5.1

vSph

ere

5.1

Virtual Machine Capabilities in vSphere 5.1 vs.

Typical Application Requirements



Business Continuity Solutions Unique to VMware vSphere

IT Problem VMware Solution

Application failures

App is absolutely critical to business

App needs more resources

DatacenterDisaster Recovery

Hot-Add Capacity(vCPU, vRAM)

1 vCPU2 GB

4 vCPU64 GB

Fault Tolerancefor zero downtime, zero data loss, continuous availability

vSphere HA • Native MSCS support*• App-aware APIs

Windows

VMware ESXi VMware ESXi

Windows

VMware vSphere

VMwarevCenter Server

Site RecoveryManager

VMwarevCenter Server

Site RecoveryManager

VMware vSphere

Site A (Primary) Site B (Recovery)

Servers Servers

VMware Site Recovery Manager

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VMware vSphere 5.1

• From a Performance Perspective vSphere 5.1 Targets….

• Big Data / HPC & Hadoop• Low Latency / High

Throughput• Mega-Monster Applications• Large Scale vSphere deployments

(vCenter performance enhancements)

• View and VMware vCloud® Director® environments

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Avaya Product Mappings

ISV vSolution ISV Supported Versions vSphere Support Versions vSphere Features / Functions

Avaya Aura® Application Enablement Services (AES)

6.2 5 vMotion & HA

Avaya Aura® Application Enablement Services on VMware is a software application that provides an enhanced set of telephony application programming interfaces (APIs), protocols, Web Services, and direct IP access to media for 3rd party and developer access to Avaya Aura™ Communication Manager

features. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure.

Avaya - Agile Communication Environment

6.2 5 vMotion & HA

Avaya Agile Communication Environment™ is a software application running on VMware that simplifies the integration of Avaya and select multi-vendor communications systems with the business layer in order to accelerate workflows that depend on people. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized

server infrastructure.

Avaya Secure Access Link (SAL)

6.2 5 vMotion & HA

Designed to help you simplify network management and increase your support options, Avaya Secure Access Link (SAL) is an innovative, remote-access architecture that can provide greater security, reliability and flexibility. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD,

mobility, and video supported by a virtualized server infrastructure.Avaya WebLM License Server 6.2 5 vMotion & HA

A Web-based license manager (WebLM) to manage licenses of one or more Avaya software products for your organization. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure.Avaya Customer Experience

Management Solutions6.2 5 vMotion & HA

Avaya offers a complete Customer Experience Management solution for organizations of all types and sizes. Our integrated suite of routing, multimedia, self-service, desktop, and performance management applications help companies achieve their

business goals through delivery of a differentiated customer experience.

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Avaya Product Mappings (continued)

ISV vSolution ISV Supported Versions vSphere Support Versions vSphere Features / Functions

Avaya Aura® Session Manager

6.2 5 vMotion & HA

Avaya Aura® Session Manager enables new distributed SIP-based system solutions featuring multi-vendor integration, centralized dial plans and user profiles, easier centralized SIP trunking, much easier "on-net" call routing, and greatly

enhanced SIP scalability and security. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server

infrastructure.Avaya Aura® Presence

Services6.2 5 vMotion & HA

Avaya Aura® Presence Services provides a scalable, high-performance presence aggregation service that collects and disseminates rich presence information between Avaya and other third-party endpoints. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD,

mobility, and video supported by a virtualized server infrastructure.Avaya Aura® Utility Services 6.2 5 vMotion & HA

Utility Services provides the tools to help analyze, configure, optimize and maintain the Avaya Aura® applications in a VMware solution. This Avaya solution enables any VMware user to improve business collaboration and communication by adding UC collaboration features such as BYOD, mobility, and video supported by a virtualized server infrastructure.

Avaya Aura® Communication Manager

6.2 5 vMotion & HA

Communication Manager provides 700+ PBX features, high reliability and scalability, and advanced features for productivity and mobility. Built-in capabilities include conferencing and contact center applications. A wide range of servers, gateways,

and analog, digital, and IP-based communication devices is supported. Communication Manager is now offered as a vAppliance as part of the Avaya Aura Virtualized Environment. This Avaya solution permits any VMware user to add business

accelerating UC Collaboration features to their virtualized server environment.

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Additional Resources – Avaya*

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Resource Type Examples

Support Statements / VMware Ready

• Support Statements / VMware Ready (Search for ISV name.)

Press Releases (Joint or related to virtualization)

• Avaya Showcases VMware Integrated Solution for Next-Generation Data Centers (May 10, 2011)• Avaya to Accelerate Collaborative Cloud with New Turnkey Solutions Featuring EMC, VMware Technolog

ies (August 27, 2012)• Avaya VPN Gateway for VMware

Data Sheets, Deployment Guides, Solution Overviews and Papers

• Avaya Virtualization Provisioning Service• Avaya VPN Gateway for VMware• VMware Solution Exchange Partner Collateral (Search for ISV name.) • VMware View Avaya Blog • Avaya VMware Youtube Video's• VDI Communicator support for VMware (Look under "Third Party Components")• Avaya Virtualization Provisioning Service

Customer Stories &TestimonialsOther • http://www.avaya.com/usa/

• http://www.avaya.com/usa/portfolios/unified-communications/

* New tools and resources are created on a regular basis. Check web sites for the latest

http://vmware-alliances.force.com/supportedapps

http://www.avaya.com/usa/about-avaya/newsroom/news-releases/2011/pr-110510

http://www.avaya.com/usa/about-avaya/newsroom/news-releases/2012/pr-120827a

http://www.avaya.com/usa/about-avaya/newsroom/news-releases/2012/pr-120827a

http://www.avaya.com/usa/resource/assets/factsheet/Avaya_VPN_Gateway_for_VMware_fact_sheet.pdf

http://www.avaya.com/usa/resource/assets/brochures/mis4741.pdf

http://www.avaya.com/usa/resource/assets/brochures/dn5016.pdf

https://solutionexchange.vmware.com/store

http://blogs.vmware.com/euc/2012/08/vmworld-2012-solving-for-real-time-collaboration-with-desktop-virtualizatio-avaya-and-vmware-team-up.html

http://www.youtube.com/user/AvayaMentor/videos?query=vmware

http://www.avaya.com/usa/product/vdi-communicator?mobiletodesktop=1

http://www.avaya.com/usa/resource/assets/brochures/mis4741.pdf




Closing Thoughts / Key Takeaways

• Virtualization has taken off and VMware is leading the charge to a new era of Cloud with the Software Defined Data Center (SDDC)

• The end game won’t be about just virtualizing what we have today, rather about the new way that IT and other services such as UC will be delivered in the Private, Public, Hybrid Cloud tomorrow.

• Avaya’s leading UC product portfolio, networking stack and support for VMware technologies demonstrates thought leadership in the UC segment and Cloud technologies.

• Virtualized Aura Platform • Collaboration Pods

• VMware + Avaya - a winning combination!

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#AvayaATF

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Accelerating the Journey to Your UC Cloud

Pierre Mathys, EMC CorpSr. Business Development & Solutions Manager, Strategic Alliances & [email protected]


Journey to the Cloud Maturity Model Cloud

SimplifyInfrastructure

AutomateProcesses Transform IT

% Virtualized

Mixed Workload InfrastructureQuality of Service

CloudElastic Pools of Resources

Initial ConsolidationLower Costs

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Choosing Your Foundation Wisely

Single VendorConverged Infrastructure

ReferenceArchitecture

No Infrastructure

Public Cloud Private Cloud

Coalition-Led“Best-of Breed”

Converged Infrastructure

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Decade Based Data Center Outlook

Relentless growth ahead – mostly…

Data Center Dynamics 2010 to 2020

Data

124times

2010 2020

62%

CAG

R

CPU

103times

2010 2020

59%

CAG

R

HDD Density

36times

2010 202043

% CAG

R

8% CAGR

Budget

OnlyDouble

2010 2020

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The CPU to HDD Performance Gap

CPU improves 100 times every decade – disk speed hasn’t

100 times improved

10,000 times improvedFLASH

2000 2010 2020

MOORE’S LAW:

100Xper

DECADE

CPU continue to improve while disk drive performance remains flat.

As a result, applications will suffer more and more unless we rapidly move to FLASH.

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4,123TB

Most Data Will Be Stone Cold

While we increasingly can’t erase data, we can store it better

2011

2021

37.5TB

Hot Warm Cold

Evolution of 50 TBs in 10 Years

110 X

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Anatomy of a Enterprise FLASH Drive

Designed for reliability, data integrity and performance

SLC NANDFLASH

DRAM

End to End CRC

Controller

SAS or SATA ports

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FLASH Becomes More Affordable

Projected to fall below $1/GB by 2018

40%LOWER

EACH YEAR

Consumer electronics keep driving FLASH FAB capacity up. As a result, FLASH NAND prices will continue to fall

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Transaction and Capacity support needed for UC Applications

Two Major Components of Your SLA

Needed Capacity

Nee

ded

Tran

sacti

ons

$

Lowest $/IO

SSD

Lowest $/GB

NL-HDD

SLA

SLA Target

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Multi-Controller Scale• Add processors as needed• Scale up to 96 CPU cores and thousands

of drives

Self-Optimizing Pools• Achieve lowest transaction cost and lowest

capacity cost dynamically and simultaneously – all the time!

Unified Multi-Protocol• Share file and volumes on any network

CLOUD

OBJECTRESTSOAP

SAN

BLOCKiSCSI

FCFCoE

NAS

FILECIFSNFS

pNFSMPFS

Powerful, Flexible Modular Architecture

More processing power. Self-Optimizing Pools. Any network.

SSD HDD

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Keeping Up with Moore’s Law

Five high performance VNX deployment strategies

VNX VNX + FAST VNX-F VNX + Lightning VNX-F + Lightning

0

10

20

30

40

50

60

70

80

90

100

1X 3X 10X

40X

100X

FAST

Rela

tive

Perfo

rman

ce In

crea

se

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High Performance Storage Hierarchy

The data continuum is FLASH centric and extends to the host

• Host-side read FLASH caching shields data from SAN and array latency

• Array side FLASH protects data against host failure

• Array side HDDs accumulates inactive data at lowest cost

HDD

SSDFLASH

PCIe FLASH

50uS

200uS

1,500uSW

orking Set Inactive

Data

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Server & Storage Working Together

Storage Compute will Enable UC Systems to Scale

Server Side Storage Side

CPU

DRAM

FLASH

CPU

DRAM

SSD

HDD

FAST FAST

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Data ContinuumAs data activity falls, different technologies apply

“Hot”high activity

“Cold”low activity

Data

Ac

tivity

Data Age

VFCache

SSD FAST Cache

SSDFAST VP

15K HDD

NL-HDD

OPTIMIZEDCOST Dynamic Storage

Hierarchy differentiated on Access Density Cost

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#AvayaATF

Avaya's Collaboration Pod for Avaya Aura® Virtual Environment (VE) Randy CrossDirector of PLMAvaya Networking

@cross_randy

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Avaya Collaboration Pod

Rapid deployment of real-time apps through pre-integrated solutions

Integrates best of breed network, compute, storage, management and applications as a single solution offering

Compute

Storage

Networking

Applications

IntegratedSolution

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2 x G450 Gateway’s

Messaging Server (optional)2 x SBC (optional)1 x SBC Mgmt (optional)

2 x VSP 7024 2 x ERS 4826KVM

EMC VNX 5300

3 x Servers

Collaboration Pod for Avaya Aura® VEPod Components

• Applications / Compute• VMware ESXi 5.0 on VMware compatible

servers• Avaya Aura Virtualized Environment• Avaya Aura Messaging Server (optional)

• Networking:• VSP 7000 Top of Rack Switch & ERS

4826GTS• Management :

• Avaya Pod Orchestration Suite, VMware vCenter, EMC UniSphere

• Gateway:• G450 Gateway

• Storage:• EMC VNX 5300 (Ethernet or iSCSI adaptors)

• Security:• Avaya Pod Orchestration Suite• SBC Enterprise (optional)

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Avaya Aura® Virtualized Environment

Avaya Aura® VECommunication Manager 6.2 (includes Call Center Elite)

Session Manager 6.2Presence Services 6.1

System Manager 6.2

Secure Access Link 2.2

WebLM 6.2

ACE 6.2Application Enablement Server 6.2

Utility Services6.2

Future: Avaya Aura® Messaging, Avaya Aura® Conferencing 7 and CES on VMware; support for additional VMware tools (fault tolerance and dynamic resource scheduling)

The Experience Begins with the Application

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Pod Orchestration Suite

Solution Orchestration from the application to the network layer Umbrella management for “single

pane of glass” experience Layered dashboard for health

monitoring, diagnostics, performance and reporting

Drill down to individual components to easily identify and solve issues

Virtual Layer

Server Layer

Storage Layer

Network Layer

Application Layer

Fault &Perform

ance

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Pod Orchestration SuiteDashboard—Pod Status at a Glance

Real-time view of components in the rack

Status indicators per component

Component details (fault and monitoring data)

Click on any element to get a detailed view

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Total Virtualization IntegrationFollow the vMotion

• vCenter sends alerts to Avaya VM Orchestration/ UniSphere• Network and storage changes completed manually or dynamically

Pod Orchestration Suite

Unisphere

vCenter

Configuration and VM

Orchestration

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Delivering Flexible Services

Mapping of a Layer 2 VLAN into a Virtual Service Network delivering seamless Layer 2 extensions

Layer 2 Virtual Service NetworkVirtual Service Network

Mapping of a Layer 3 VRF into a Virtual Service Network delivering seamless Layer 3 extensions

Layer 3 Virtual Service NetworkVirtual Service Network

Native IP routing across the Virtual Service Fabric without the need for Virtual Service Networks or any additional IGP

VLAN VLAN

IP Shortcuts

Enhancing 802.1aq by offering a policy-based Layer 3 internetworking capability of multiple Virtual Service Networks

Virtual Service Network

Virtual Service Network

Inter-VSN Routing

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Avaya VENA Distributed Top-of-Rack (DToR)

• Reduces inter-server latency• Reduces ports on the Core• Easily scales capacity• Reduces costs & complexity• Create shared resource pool

• FAST-mode• Combine related resources for a

solution• Create virtual modular design

• SPB-mode• Evolve existing DC without complete

re-engineering

FAST-mode DToRStructured: Multiple up to 8 Switches,

256 10GbE Ports, 5.12Tbps

SPB-mode DToRFlexible: up to 480 Switches,

15,360 x 10GbE Ports, 259.2Tbps

DC Integration: Don’t Get Stranded on an Island

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Avaya Fabric Connect

Data Center 2Data Center 1

Avaya Fabric Connect

What it Enables:• Business Continuity

• Long Distance vMotion

• Resource Sharing

• Predictable Performance

• Multi-Vendor Interop

• Single Protocol Simplicity

• Market Proven Reliability

Based on Shortest Path Bridging (SPB)

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Avaya Collaboration PodApplication Roll-out

Contact Center

CC

VDI

Unified Communications

2HCY2013 (POI)1QCY2013Managed Pod Infrastructure

Video

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Thank you!#AvayaATF

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@cross_randy

Virtualizing Real-time Applications with VMware vCloud Suite

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