Buyer Persona Best Practices by Joshua Feinberg, HubSpot Accredited Trainer
Virtual Trainer Best Practices Power Point Presentation
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Virtual Trainer Best PracticesVirtual Trainer Best PracticesPresented by Sandy Masters
Introduction – Who am I? Why am I here? With your help – what I hope to achieve.
Beginning with the endBeginning with the end
The elements of fun are the same for everyone . . . The underlying concept is engagement. In other words, if you are really into it, that’s fun.
Roger C. Shank
Lessons in learning,
e-Learning, and Training
Taking the stairs video (2 min.)
Workshop Design:Workshop Design:
Blended learning approach
Process vs. content expert
Facilitation – extract “wisdom of the group”
WarmWarm--up Exercise up Exercise -- ThiagiThiagi
Best Practice: Improve the use of visuals in your virtual classroom.
Survey Survey –– Interesting DataInteresting DataWhat can the instructor do to enhance your learning during the workshop?
Share tips & experiences
Have time to practice
Follow structure and keep chunks smaller
Breakout sessions, surveys
Don't lecture, provide ample opportunity for interaction
Active participation thru whiteboards, polling questions, and interaction. GRIPI's are always important.
Understand we are all on different levels of understanding when it comes to virtual learning and technology. We will have a mix of trainers and instructional designers in the room.
Keep me engaged
Show me tips and tricks to make facilitating virtually easier. Anything would be helpful actually.
Make sure there are warm cookies and milk!
Survey (cont.)Survey (cont.)
When learning about the tools and techniques used in the virtual classroom, I have these concerns:
Technology (learning, using, break-downs) Time to learn, support for my learning, and
delay between this workshop and being able to use virtual classroom
Transferring F2F teaching skills to virtual classroom
Students not having basic computer skills; multi-tasking
PrePre--Work ReviewWork Review
View 60 minute recorded webinar
Identify specific tools and techniques that are used to engage the audience
Bring your list with you to our first session for discussion.
Did anyone take notes on the
10 common errors and 10 tactics?
Break into groups of five
Course ObjectivesCourse Objectives
Design effective virtual classroom exercises using web conference interactivity tools
Engage learner attention and participation in online learning
Repurpose traditional classroom exercises for collaborative online learning
Describe best practices for online facilitation
Let’s Play a GAMELet’s Play a GAME
How is Virtual Training different How is Virtual Training different from in person ILT?from in person ILT? How is it the same?
Video from LearnTrends Virtual Conf.
44:18 –47:29TBD w/GeorgeSiemens
When to go Virtual?When to go Virtual?
Follow ADDIE model
Look at the Educational Objectives
Geographically dispersed
Content unstable
Occasional course over time
Need for real time expert
Collaboration enhances learning
Exercise – Virtual Classroom readiness checklist
PrePre--event planning & designevent planning & design
Exercise: Leader Guide
Course Title
Course Description
Objective
Target Audience
We will work on creating the collaborative exercise later
Invitations/remindersInvitations/reminders
Creating collaborative exercisesCreating collaborative exercises
The trainer must be ready to facilitate
The participant must understand how to contribute
The exercises must be well planned and have achievable outcomes
Participants guides Participants guides
Your welcome letter is an example of a participant guide
Helps participants understand directions and preparation for the virtual classroom
Avoid sending PowerPoints that duplicate your presentation
PracticePractice
Actual virtual class time = Plan on spending the same amount of time on your dry run.
Know the technology toolsKnow the technology tools
Polling / quizzes
Chat / Q&A (e.g. use: solicits learner input/benefit: actively engages learners in
discussion)
Desktop sharing / Annotation
Whiteboard
Audio
Desktop sharing / Video
Exercise: Identify uses and benefits of each
Adapting the visual experienceAdapting the visual experience
PowerPoint / Sources for ImagesPowerPoint / Sources for Images
http://jakes.editme.com/onehourppt
E-zine:
http://www.thinkoutsidetheslide.com/
Building interactivity into virtual Building interactivity into virtual trainingtraining
Exercise –
With your team design an interactivity using oneof the tools discussed
Make sure the interactivity supports the learning objective
Maximizing learner engagementMaximizing learner engagement
Video – Jennifer Hoffman
Example of engagement exercise
Notice the role of the producer/assistant in the recording
Using a producer / teaching partnerUsing a producer / teaching partner
Factors:
Logistical: Availability & Budget
Technical: Does VT platform support assistant role?
Instructional: Do the design and desired outcomes require an assistant?
Personal: I don’t use one in ILT, why do I need one now?
Additional resources for further Additional resources for further studystudy Certification programs
ASTD
InSync Training
NetSpeed Learning
Free Webinars Link
Books/E-zines
Closing, followClosing, follow--upup
This in not the end!
Sign up for iLinc account and play
Download quick guides
Watch iLinc training videos
Set date/time for virtual presentation
Please, please, please call me with questions and concerns – I will be happy to help you get an “A”!
Thank you and have a wonderful Thank you and have a wonderful holiday season!holiday season!