Virtual Number Service Provider User Manual
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Transcript of Virtual Number Service Provider User Manual
![Page 1: Virtual Number Service Provider User Manual](https://reader035.fdocuments.in/reader035/viewer/2022062308/55b36931bb61ebc6798b46b0/html5/thumbnails/1.jpg)
Virtual Number and IVR Services – USER MANUALURL : http://apps.ivrguru.comURL : http://apps.ivrguru.in
https://play.google.com/store/apps/details?id=com.ivr.ivr&hl=en
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1. Improve Customer ServiceSolution : Hosted Integrated/Interactive Voice Response
2. Generate LeadsSolution: Cloud Call Routing
3. Increase SalesSolution: Call Tracking
4. Increase Productivity Solution: Virtual Call Tracking
5. Save Valuable Time Solution: Voice Broadcast & Text Messaging
WHAT YOU WANT?
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IVR Guru is a cloud based solution to boost and automate your entire Sales and Marketing for generating and tracking Business Leads.
ABOUT IVRGURU
Call Transfer Diagram
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IVRGURU LOGIN PAGE
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DASHBOARD
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ADD NEW USER FORM STEP-1
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ADD NEW USER FORM STEP-2
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ADD NEW USER FORM STEP-3
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MANAGE EXECUTIVES
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VIRTUAL NUMBER MANAGEMENT
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MAPPING EXECUTIVE TO A VIRTUAL NUMBER
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SETTING CALL PRIORITY FOR EXECUTIVES
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DTMF Configuration of IVR System
Select Executive Department Wise
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DTMF Key Assign to Executive
After selecting Executive and Key. Press “Add Executive” button.
Assign key to a Executive/Group/Department.
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Live Call Transfer in DTMF - IVRS
For Live Call Transfer in a Inter Dept. caseExecutive needs to Press
#1231 For Dept. Mapped on Key 1#1232 For Dept. Mapped on Key 2#1233 For Dept. Mapped on Key 3#1234 For Dept. Mapped on Key 4#123n For Dept. Mapped on Key n
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CALL HISTORY REPORT
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THANK YOU !!
For more information visit us at:
Nirbhay ShuklaBusiness Development ManagerContact : 8802302413
C-12 , II Floor, Sec-10NOIDA-201301, U.P
www.deetyasoft.comwww.ivrguru.com