Virtual consulting

Virtual Consultin

g

Recognizing the Possibilities from Technology

Barbara Howard, Consulting ServicesDoctoral Student of Management / Emerging Media, 719-846-2425

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Dissertation Plan

ObjectivesHow can

organizations in a rural

community benefit and

increase moral using objectives and technology

driven incentives?

How can technology help

to increase revenue that is

potential through

reaching out to surrounding

counties, businesses or

global observation?

Can global opportunities

enhance understanding

and development

from past decisions,

practices and ideas for

Trinidad, CO?

Howard -Technology for Trinidad using Emerging Media

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Social Media Services

Fels Institute of

Government

• “90% of cities use social media for an activity other than communications”

• Economic Development• Political Engagement / Policy

Feedback• Emergency Management• Service Operations / Response

(Fels Research, 2011)


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What is Social Media doing for other Governmental organizations?

FourSquare

• Collaborate with networking contacts

QR Codes

• Instantly sends information

Mobile App

s

• Report issues for Drainage, Illegal Dumping, Building Codes


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Consulting Practices from Implementation to working within Governmental Offices

Critically assess social media tools from

existing work processes.

Identify objectives

Determine a strategy

Listen to existing conversations

Carefully assess resources

Reach out to peer cities and

conduct research


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Monitoring uses of Social Media activity

• Demographics• Trending topics• Keywords• Specific conversations

• Other organizational achievements

Proactively monitor social

media sites to involve

issues, discussions

and/or related

information for a real time basis


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Consulting Process as Promising Possibility

Take a five step strategy:

Identify the lead person

Diversify the scope or monitoring

tool

Create a checklist of keywords

Utilize various

technologies available

Be comfortable

with trial and error


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Starting a Virtual team

Workplace paradigm

shift of traditional teams to virtual teams

Advances of technology

Globalization to

communicate ideas

Evolution from

industry to information

society

Access to geographical distributed resources

Need for more

flexibility / versatile

organizational structure


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Virtual Team Benefits to Organizations:

How is this beneficial

to organizatio

ns?

Decrease

emissions

Decrease

overhead

expenses

Increase creativit

y

Eliminate sick days


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Introduction to Leadership in Virtual TeamsWhat is a Virtual Team – Group of individuals geographically dispersed but primarily collaborating via computer-mediated technologies for accomplishing specific goals.

Effective leadership and management dynamics within organizations that may stem from virtual team characteristics.

Organizations must begin to understand pivotal role of leadership style and motivational achievements

Job satisfactionProductivityCreativity within employees who operate in virtual teamsTeam development and performance


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Example of Collaboration Tools

• Examples for SkyDrive• Provides 25 GB of password-protected online

file storage• Can store, access and share files with co-

workers and anywhere.• Obtain Windows Live ID for free online

storage • Review edits of remote coworkers

• Team to collaborate edits• Track changes using Office products• Edits and comments can be color coded by

reviewer and tagged with date and time of change / reviewer’s initials

• Reject and/or accept proposed changes• Increase productivity without waiting for

meeting times

SkyDrive Hootsuite

Google Reader

Facebook Insights

TweetdeckAddict-o-

maticMon.itor.usSeeSemic


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Collaboration and Communication Barriers to overcome

Group dynamics

Cross cultural skills

Work habits

Technology competency and availabilityInteraction and communication change / structure


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Positive Deviance Approach to all Difficulties

Improvement of the workplace through Virtual

team CollaborationGrant access to expertise beyond geographical limitations

Cost effective

Build trust on different platform

Network with increased professionals

Determine new leadership styles to speak to more


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Motivation and Attitude

Promote optimistic / creative attitudes over

period of change

Foster empowerment

Self-development

Job satisfaction

Achievement of personal goals


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How can you Increase productivity?

What is happeni

ng to the

community and why are businesses not desiring to move to the area?

• Personal opinion• Gas prices• Difficulties in acceptance from

business perspectives• Technological challenges• Acceptance to change• Knowledge to develop and

initiate the change effectively for all collaboration.


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Positive Enhancement

Increase in technology with

“Around Trinidad” magazine and

website promotional initiatives

Round table meeting

solutions of group

facilitations

Increase in new ideas

from positions changing


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Seeking SolutionsRecognize phase to seek effective help

quickly

Recognize where dependency is fluent

Increase possibilities from situations and investments to return to stable stateTurn to other organizations that are

increasing revenue to recognize positivesIncrease potential solutions through

opportunities to seek alternative direction.


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Development

Recognizing

cultural issues

surrounding

problems

Cycles for change

Forces for change

Recognize early

stages of problems

to intervene effectivel

y


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Planning & Maintenance

What is stagnant or needs improvements

Motivation to improve these areas from a

team willing to take on

challenges and complete tasks.


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Possibilities within Communities

Increase use of College, Home School & High School students through programs and interactions

Economic Development emerging sub-committees for solutions

Increase use of Social Media tools and technology


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How to assist in Trinidad, CO

Virtual teams

collaborating together to enhance

and educate using

technology

Increase school system security

School programs

Connectivity

Question how

technology advances or

hinders

Recreational possibilities


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How to make a difference:

Alternate power options

Electric plant for hybrid

cars

Work with others for

grants or out of the box

opportunities using

bartering techniques

Taxes – City and County• Interactive tax

payments• Mapping and

scope of land / property

• Comparison such as MLS


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Virtual Team can Increase opportunities / objectives

Deliver new understanding of social media tools to enhance communication, collaboration

and incentives to bring the community to current

possibilities.

How can virtual teams differ or increase revenue from

traditional teams?

Do traditional teams offer less insight?

How can HR utilize virtual teams to find prospective

employees to offer departments a better fit to

objectives


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Positive Deviance Methodology

Entrepreneurial Spirit•Involve school systems

•Enhance technology and interests from challenges or holding grade effective programs to win specific prize or scholarships

Analyze strategies

using critical case studies around the

school systems

Transform evidence into categories to

discover a theme of

experiences

How to utilize brain-pathways quiz

given to participants to

recognize variables of individuals that

use and define creative cognitive

process for learning to increase where support may best increase creativity.


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Program ParticipationHow can programs help

get people off assistance and increase

creative ingenuity to assist with community

growth?

Work with programs to utilize and encourage participation in and

around the community such as those on

governmental assistance.


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Conclusion and Recap

Applications:

Move beyond communications

Increase goal strategies

Access Resources

Think Mobile technology

Monitor Daily activity Diversify scope Consideration of online tools

Experiment and refine

Leadership

Use of Volunteers from

Colleges, Schools and

Program activity to increase knowledge


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References

• Fels Institute of Government Research, (2011). Retrieved on May 4, 2013 from: http://www.fels.upenn.edu/social- media-second-edition

Connecting using Virtual Environments, Social Media Tools and solid collaboration

efforts of Community to bring everyone together.


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