Virtual Benefits/Health Fair - Virtual Conference Platform€¦ · employees that telework or are...
Transcript of Virtual Benefits/Health Fair - Virtual Conference Platform€¦ · employees that telework or are...
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Virtual Benefits/Health Fair
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Partial Clients
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OPEN ENROLLMENT CHALLENGES In addition to large multi-national companies, small and
mid-sized organizations are increasingly employing
employees that telework or are geographically dispersed
in remote office locations. This makes the annual open
enrollment process a much greater challenge.
In most organizations, it’s all too rare that employees get
opportunities to get access to information, ask questions
and engage with benefits representatives – often simply
due to lack of time and resources.
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Time for a new approach? virtual benefits
fair not only gave employees greater
access to HR support via the educational
tools and access to documents provided
in the environment, it also help eliminate
some of the fixed costs associated with
enrollment, such as paper and postage
for enrollment kits.
#nogutsnoglory
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Virtual Benefits Fair
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SAME BENEFITS AS A PHYSICAL BENEFITS FAIR
Supplier Exhibitor
Booths
Benefits Supplier
Interaction
Networking
Presentations
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Features
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Welcome Center – Fully Customizable
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Exhibit Hall – Fully Customizable
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Booths – Fully Customizable
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Include Any Type of Content
Documents, Video’s, Links to Web Pages
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Booths – Chat
Private or Group Live Chat or Contact Form for Offline Questions
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1:1 and Group Chat
Simple and intuitive chat allows for quick connection attendee-attendee and representative-attendee
1:1 Chat Small Group Chat Manage Multiple Chats
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Theater
Live or On-Demand Presentations
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Networking Lounge
Open or Moderated Group Chat
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Resource Center
Central Repository for Virtual Fair Content & Resources
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Call-to-Action
You choose the call-to-
action:
• Request a demo
• Join a mailing list
• Vote
• General follow-up
Designated team
member(s) receive an
immediate email with
attendee details.
Includes complete
reporting on all attendee
clicks.
Any sign or click state can act as a call-to-action, driving engagement
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Survey / Feedback
Collect immediate
feedback:
• From any sign / click-
state*
• When attendees
leave a room
• When attendees
closes a webcast
All responses are
captured and detailed
reporting is provided.
*includes capture of first,
last and email
Solicit Feedback from Attendees
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Gamification with Leaderboard
Program producers can:
• Assign point values for
specific actions, like visiting
booths or downloading
content.
• Offer rewards or prizes
based on points achieved
Attendees can:
• Measure where they rank
amongst all attendees
• View a list of points per
activity, so they know how to
gain more points
• See what rewards or prizes
are available
Use Gamification to drive actions & add an element of fun
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Mobile Device Support
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• Full interactivity
• Viewing live and on-demand
webcasts including video
• Interacting with other visitors in
the Networking Lounge
• Chatting with booth reps
• Participating in discussion
forums
• Accessing all on-demand
content
• Secure login
• Use scroll, pinch zoom and
other native device navigation
• Full access to Q&A sessions
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API for Easy 3rd Party Software Integration
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Open API to Integrate with 3rd Party Software
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Entitlement
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Deliver Custom Content to Different Groups of Employees
With permission-based access enabled, you’ll have the power to create entitlement groups who can access specific
content items, specific graphics and even entire rooms and spaces. You’ll even be able to send unique broadcast
messages to specific groups during a live event.
You can assign entitlements in multiple ways…
By email domain at the point of registration
By answer to multiple registration questions
By individual registrant
By .csv upload
Once assigned, you can grant access to…
Individual webinars or sessions
Specific content items, like videos and .pdfs
Entire rooms or spaces
Signage and graphics
Public chats
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Detailed Analytics & Reporting
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Attendee Reporting
• Who are they?
• Where did they come from?
• Where are they located?
• Did they attend after registering?
Activity Metrics
• How long did they stay?
• Which locations & booths did they visit? How long?
• What did they view?
• What did they take?
• Whom did they chat or talk to?
Interest Metrics
• What are they interested in?
• What questions did they ask?
• What information did they request?
• Did they view documents, videos or other content?
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Fanatical Support
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• Manages account and tracks
major project milestones
• Monitors account health
• Primary point of escalation
• Assists with contract questions
• Resolves billing questions
• Primary point of contact
throughout the Virtual Show
• Manages timeline, project plan
and all deliverables
• Manages all support tasks in
relation to the show
• Monitors live show
• Primary point of contact
throughout the Webcast
production
• Manages timeline, project plan
and all deliverables
• Manages all support tasks in
relation to the webcast
• Monitors live webcast
Account
Manager
Virtual
Event
Manager
Webcast
Manager
Dedicated support before, during & after your virtual event
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In-Room Support
A group chat or support
form can launch from any
sign or graphic.
Attendees can request help
and engage with support
staff without leaving the
room.
Provide attendees one-click access to support
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Awards
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Best Virtual Conference Technology - 2016
Best Conferencing Service Provider - 2017
Best Virtual Learning Technology - 2013
Best Advances in Conference Technology - 2011
& 2012
3 Awards with Elearning! Magazine - 2013
Most Innovative Virtual Conference Technology -
2011
Best Virtual Technology Provider - 2011
More awards than all other virtual conference platforms combined
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Traditional benefits fairs are costly and only attracted about 11
percent of the ACS employee population in the past. Virtual
Benefits Fair costs less, provides a better vehicle for
employees to engage with the information, allows spouses
and family members to participate and ultimately leads to
more informed enrollment decisions.
“
”
During the first week of the four-week enrollment period, over
5,000 employees spent an average of 45 minutes in the
interactive, virtual benefits fair. Over 20,000 documents being
downloaded and the average visit lasting more than an hour.
Silvia Khan– HR Director
Affiliated Computer Services, Inc., a Xerox company
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Contact Us
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