VIRGINIA’S OPTIONS COUNSELING STANDARDS TRAINING
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VIRGINIA’S OPTIONS COUNSELING
STANDARDS TRAINING
MODULE 4IMPLEMENTING AND FOLLOWING UP DECISIONS MADE AS A RESULT OF
OPTIONS COUNSELINGAugust 11, 2011
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OPTIONS COUNSELING STANDARDS TRAINING AGENDAMODULE 4
Implementing and Following Up DecisionsStandards, Section 3.3
10:00 a.m. Welcome and IntroductionsImplementing the Action PlanTermination of Options CounselingRe-engagement in Options CounselingRole PlayAssessing Individual Satisfaction Documentation RequirementsEvaluation of Options Counseling
11:30 a.m. Qs & As
12:00 Noon Working Lunch
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GOALS FOR MODULE 4
Implement the Action Plan and Follow Up
Assess Satisfaction
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IMPLEM
ENTIN
G TH
E ACTION
PLAN AN
D
FOLLO
W U
PReferrals
Transition to Supports
Goals Met?
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GOAL #___ ACTION STEP/S
RESOURCESNEEDED TIME
RESPONSIBLEPARTY
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ASSIST
FOLLOW UP
Standards Section 3.3(A)
REFERRALS
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TRANSITION TO SUPPORTS
REFERRAL/S MADE?
REFERRAL/S EFFECTIVE?
ADJUSTMENTS NEEDED?
Standards Section 3.3(B) 7
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GOALS MET?Once the supports are in place, the Options
Counselor shall follow up to determine the extent to which the individual’s goals have been met.
Standards Section 3.3(C)(1) 8
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WHEN DOES OPTIONS COUNSELING END?
When the individual: no longer seeks support no longer has unmet goals after six months has not responded when contacted has exhausted appeals and termination is necessary
OR is dissatisfied and the Options Counselor has no further
alternatives available
Standards Sections 3.3(E)
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RE-ENGAGEMENT IN OPTIONS COUNSELING
An individual shall be re-engaged in Options Counseling at any point he or she indicates a desire to pursue additional support options.
Standards Sections 3.3(F)10
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JOE’S DILEMMA
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DO
CUM
ENTIN
G TH
E TIME
SPENT W
ITH AN
IND
IVIDUAL
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Individual support records shall bemaintained for each individualreceiving Options Counseling.
Standards Section 5.1 (A)
THE INDIVIDUAL SUPPORT RECORD
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When Options Counseling begins, the support record should already contain
information recorded by the staff member who determined the individual’s need for
Options Counseling
Standards Section 5.1(B)
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During Options Counseling, the Options Counselor has added more information to the support record.
Standards, Section 5.1(C) 15
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IN FOLLOW UP, THE OPTIONS COUNSELOR ADDS
Date and time spent Follow up Decisions purpose/outcome implemented?
Supports received Satisfaction Goal status
Plan followed? Terminationdate/reason Reengaged? Why?
Standards Section 5.1(D)16
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UNIT OF SERVICEA unit of service is defined as the number of contacts, and the time spent in hours or portions thereof, with and on behalf of each individual. The hours shall be recorded in 15-minute increments.
Standards Section 5.1(E) 17
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THE EN
D
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