div class=trans-pagebutton class=gotoPage data-page=1Page 1button div class=trans-imageimg data-url=documentvirginia-library-association-empathy-gain-an-understanding-of-users-and-thehtmlpage=1 data-page=1 class=trans-thumb lazyload alt=Page 1: Virginia Library AssociationEmpathy Gain an understanding of users and the problem you are trying to solve Define Analyze observations to determine a problem statement Ideate loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mM8Uw8AAh0BTZud3BwAAAAASUVORK5CYII= data-src=https:reader033fdocumentsinreader033viewer20220430045f88089c9764577335343b0dhtml5thumbnails1jpg width=140 height=200 divdivdiv class=trans-pagebutton class=gotoPage data-page=2Page 2button div class=trans-imageimg data-url=documentvirginia-library-association-empathy-gain-an-understanding-of-users-and-thehtmlpage=2 data-page=2 class=trans-thumb lazyload alt=Page 2: Virginia Library AssociationEmpathy Gain an understanding of users and the problem you are trying to solve Define Analyze observations to determine a problem statement Ideate loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mM8Uw8AAh0BTZud3BwAAAAASUVORK5CYII= data-src=https:reader033fdocumentsinreader033viewer20220430045f88089c9764577335343b0dhtml5thumbnails2jpg width=140 height=200 divdivdiv class=trans-pagebutton class=gotoPage data-page=3Page 3button div class=trans-imageimg data-url=documentvirginia-library-association-empathy-gain-an-understanding-of-users-and-thehtmlpage=3 data-page=3 class=trans-thumb lazyload alt=Page 3: Virginia Library AssociationEmpathy Gain an understanding of users and the problem you are trying to solve Define Analyze observations to determine a problem statement Ideate loading=lazy src=data:imagegifbase64iVBORw0KGgoAAAANSUhEUgAAAAEAAAABCAQAAAC1HAwCAAAAC0lEQVR42mM8Uw8AAh0BTZud3BwAAAAASUVORK5CYII=...