Virgin Media Presents at World Class Mobile Collaboration
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Transcript of Virgin Media Presents at World Class Mobile Collaboration
![Page 1: Virgin Media Presents at World Class Mobile Collaboration](https://reader035.fdocuments.in/reader035/viewer/2022062821/589ded301a28ab773b8b638b/html5/thumbnails/1.jpg)
Strategies for Internal Communication and Collaboration forThe Employee On The GoColin MilesDirector of Enterprise Services
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Virgin Media – The historical challenge
200+ Permmanned sites
High travelcosts
Desk basedcommunication
Email-centric
Heavy voiceconferences
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What does it take?
Top downsponsorship
Constantadoption
effort
Flexibility
Employeecentricactivity
Continualinnovation
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Key areas of mobile collaboration
Social businessconnection
Business process& innovation
Videoconference
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Pervasive Video
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Vertical & Horizontal Collaboration
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Breaking down the barriers
Tap into friends’ opinions & advice on music to buy, or whom to date
Mobilize friendsfor events& causes
Keep informed of what friends are doing and thinking
Control what friends cansee and know about me
Introduce your friends to people you know with similar interests
Tailor the platformwith extensions& applications
Tag videos and postings that friends should see, filteringout the noise
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Breaking down the barriers
Tap into colleagues’opinions and advice on processesand practices
Mobilize colleaguesfor eventsand causes
Keep informedof what colleagues are doing& thinking
Control what colleagues can see and know about me
Introduce your colleagues to people you know with similar professionalinterests
Tailor the platform with extensions & applications
Tag videos and postings that colleagues shouldsee, filtering out the noise
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Driving Productivity
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Centre ofexcellencefor mobility
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Adoption is crucial
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Measure Success
Start smallthink big
CreateQuantitative& Qualitative
Measures
Userexperience
is king
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Yesterdays way of working – Twitter issue
?1
2
3
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Todays way of working – Twitter issue
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Lessons Learned
Culture andethos
Communications Small thingsmatter
Adoptionmatters
Betransparent
Humanvoice
Thinkconsumer
One conversationat a time
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Mobility @ Work
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Bob @ WorkBob @ Work
Improveproductivity& efficiency
Improve customersatisfaction
Increasefirst time fix
Costsavings
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?Q&A