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Well come to my presentation

Assignment title : Induction training programme for Virgin Atlantic airways

Prepared by :Rupok Dey Student CTH ID :25921

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When speaking of the Virgin Group, what comes first to mind is Richard Branson, president of the Virgin Group. He is considered to be the most brilliant businessman in the United Kingdom. Virgin Atlantic Airways is one of the successful industries that the Virgin Group operates.

Virgin Atlantic Airways was founded in 1984,  It is headquartered in Crawley , West Sussex, England,

it is now the second largest long-distance airlines in the United Kingdom. It has gained renown for its excellent service and courage in innovation.

Operating with the objective of providing superior quality services to every passenger, Virgin Atlantic Airways has expanded its flight routes all over the world . around 9000 employees working for Virgin Airline world wide .

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Mobile Airline Entertainment

Financial service

Mobile phone Virgin Atlantic Virgin Active Virgin direct

Virgin express V2 music Virgin money

Virgin train Virgin.net Virgin biz . Net

Virgin blue Virgin wine

Virgin cars Radio free virgin

Virgin bike

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An induction programme is the process used to welcome new employees to the company and prepare them for their new role

Virgin customised training and development solutions focus on the key areas that influence employee performance and are built with your specific audience in mind

Customer service training

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Health and safety training . . Sales training . Brand orientation . Flight training Engineering training Cabin safety training First aid training

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Build confidence about self and the organization with in the new employee is one of the major objectives of the induction

Create the feeling of belongings and loyalty with in the new employee is another objective of the induction.

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Usually a new employee of the organization has little fear about his/her strengths at the beginning, because of the difference of the work culture and the environment.

The fear and the shyness of new employee could change by a good induction program.

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Generate positive attitudes with in the new employee about peers, superiors, subordinates and the organization in general is another objective.

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Virgin Atlantic activities involves providing quality service and value for money to their customers.

Customer service and responsibility to passengers has been the driving force behind the Virgin brand.

The Virgin philosophy is that passengers have a right to know what level of service can be expected .

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In my recommendation I would advise Virgin Atlantic to focus more on their staff welfare to avoid future strike regarding pay structure.

Virgin group should be more focused in improving relationship between operation level and management level .

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http://www.safarigraphics.comhttp://www.practicehrm.blogspot.comhttp://www.virgin-atlantic.comhttp://www.personneltoday.comhttp://www.bbc.co.uk/news/business-

13415154http://www.bloomberg.com/news/2011-06-

21/virgin-atlantic-pilots-vote-in-favor-of-strike-in-pay-dispute-no-date-set.html

http://www.shopinuk.co.uk/product-Travel-Virgin_Atlantic_Flights_virginatlantic.html

http://edition.cnn.com/2011/TRAVEL/06/21/virgin.atlantic.strike/index.html?iref=allsearch

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thank you everyone

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