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Transcript of Vip Brochure
PERSONALIZED MANAGEMENT AT YOUR SERVICE
VIP Vacations & Property Management - 5801 Marleon Drive, Windermere, FL 34786Office: 407-348-6553 Email: [email protected]
www.vipvacationsmanagement.com
CONTENTS
ABOUT US
OUR SERVICES
VIP PACKAGE
BOOKINGS
VIP EXTRAS
MAINTENANCE
FOR MORE INFORMATION
REVIEWS
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ABOUT US
VIP Vacations & Property Management has been servicing Central Florida for over 20 years.
We currently have properties in the Kissimmee and Davenport area and specialise in vacation rental properties.
We are proud to offer exceptional first class service, which is unsur-passed in the industry. We recognize that each home and owner have individual requirements and provide a custoized service for your per-sonal requirements, ensuring you have satisfied guests that will return again and again.
Owning a vacation home in Florida is a great experience, and at VIP Vacations we would like to help make that experience as problem free as possible.
We ensure your home and your guests receive the best care and at-tention available, you can be assured that your investment is in safe hands. and that your guests go home having experienced a fantastic service.
Our support teams are always on hand for the homeowner and its guests. Sometimes things do breakdown and problems can arise. It may be just a lost key or a plumbing issue. We will be there to make sure your guest’s vacation is second to none!
VIP Vacations & Property Management - 5801 Marleon Drive, Windermere, FL 34786Office: 407-348-6553 Email: [email protected]
www.vipvacationsmanagement.com
‘PERSONALIZED MANAGEMENT AT YOUR SERVICE’
VIP VACATIONS & PROPERTY MANAGEMENT PROVIDE A SERVICE THAT IS TAILORED TO MEET YOUR REQUIREMENTS.
OUR SERVICES
We provide you bookings for your vacation home which can be viewed at anytime on your own online reservation system. We pro-vide online bookings for your home, any new bookings are updated on our reservation system and our homeowners website calander in real-time. We provide you with a centralized online reservation and house keeping system. Our online booking and availability system allows both the management company and homeowners to update property availability across all websites in real time. The system also dispatches cleaning and home inspections.
ONLINE RESERVATION SYSTEM
ONLINE INCOME STATEMENTS
Each month you will receive your online statement via email. You can also access all your finalized end of month statements online through our management software. This allows you to view your online income statements and work orders. The income accounting reports can be accessed and viewed online or downloaded to PDF, Excel or email.
FREE WEBSITE FOR EVERY HOMEOWNER
We provide a free dedicated independent website for your home. Our website services are easy to use Windows interface to manage the look and feel of your site, bookings, pricing and online reserva-tions
OWNER ONLINE LOGIN SYSTEM
Owners have access to their own private portal through our software management. This gives the owner access to their online monthly statements, their booking schedule, where they can add, amend and change any bookings. Work orders can be requested online; infor-mation about any outstanding work orders can be viewed and updat-ed in real time.
OUR SUPPORT TEAMS ARE ALWAYS ON HAND FOR THE HOMEOWNER AND THEIR GUESTS. WE WILL MAKE SURE YOUR GUEST’S VACATION
IS SECOND TO NONE!!
VIP Vacations will visit your property on a regular basis for inspec-tion to make sure that everything is in working order and report anything directly back to the owners.
WEEKLY HOME INSPECTIONS
LAWN SERVICE
We provide a full lawn care service, including mowing, edging, leaf removal, weed treatment, lawn fertilization, pruning, tree trimming, tree removal and storm clean up.
POOL SERVICE
We provide full pool care, and your pool will be serviced on a weekly basis.
PEST CONTROLOur pest control team service the property inside and outside on a monthly basis making sure you and your home stay pest free.
BILL AND TAX PAY SERVICES
HOUSEKEEPING
ADVERTISING AND MARKETING
Vip Vacations and Property management will take care of all your bills and monthly income taxes. Any income from personal bookings needs to be submitted on the 1st of each month.
We take care of all end of stay cleans making sure that your property is sparkling, ready for your next guests to arrive
Vip Vacations will advertise your property for you throigh our web-site, HomeAway and other social media site.These are updated on a weekly basis in order to maximize rentals.
FULL MANAGEMENT SERVICE
VIP PACKAGE PROPERTY MANAGEMENT PACKAGE
• Secure registration with the State of Florida Tax Authorities as required for all vacation home properties.
• Obtain a hotel/motel license, which is required for all holiday villas
• Weekly Home Inspections
• Take photos of the property for your web page
• Advertising & Marketing including social media and websites, including the management of external pages such as HomeAway/VRBO.
• Generate bookings and manage all reservations
• Provide an Online Reservation System
• Provide Online Income Statements and Monthly Income statements
• Free Website Page
• Private Owner Login Access
• Manage all bookings and reservations
• Arrange for any necessary repairs to be carried out
• Oversee any maintenance works and provide before and after photos.
• Arrange for the property to be completely cleaned, after each party of guests vacate
• Check property for usual wear and tear after each guest departs.
MANAGEMENT PACKAGE INCLUDES:
$100/Month
BOOKINGS
VIP GENERATED BOOKINGS = 15% COMMISSION
HOMEOWNER GENERATED BOOKINGS = 5% COMMISSION
HOMEOWNER & FAMILY USE = 0% COMMISSION
Commission
COMMISSION INCLUDES:
• Guest Check in/Check out
• Management of all guests
• 24/7 Emergancy contact line
• Excellent customer service
• Welcome Guide to the property
• Welcome packages on request
• Personalized, Hands on service
• Most importantly we offer the a vacation they will never forget!!!
OUR GUESTS ARRIVE AS STRANGERS AND LEAVE AS FRIENDS
VIP EXTRAS OPTIONAL ADD ON”S
Vip Vacations and Property management provide the following additional services that can be added to your management package.
Monthly Pest control service $35
Pay all utility bills $25
Weekly Pool care service $90
Lawn and garden service $80
Monthly income tax pay service $30
MAINTENANCE
Vip Vacations and Property management provide an end of stay clean after every guest departure.
Bedrooms Price
Condo $70
Townhouse $70
3 Bedroom Pool Home $80
4 Bedroom Pool Home $90
5 Bedroom Pool Home $100
6 Bedroom Pool Home $110
7 Bedroom Pool Home $120
Housekeeping Rates
Annual Spring cleans are available on request.
Maintenance
Vip Vacations and Property management provide a full maintenance service that ranges from simple problems such as a broken hinge, a plumbing issue, or a lost key, to larger more complex jobs.
Labour is $35per hour.
For more information
PLEASE CALL US ON:
OFFICE: 407-348-6553EMERGANCY CELL: 407-717-0592EMAIL: [email protected]
VISIT US AT:
www.vipvacations.orgwww.vipvacationsmanagement.com
@ VIP VACATIONS & PROPERTY MANAGEMENT
Reviews HOMEOWNERS & GUESTS
Excellent service, helpful polite most of all is that they are a family businessgiving 100% to their clients. I feel that i am in safe hands and taken very goodcare off, not like other holiday companies Fast response to any problems notwaiting for days for an answer
Hari P.
HOMEOWNERS
Aimee and Michelle have gone above and beyond in managing our holiday home. Dealing with major repairs, insurers, contractors and even saving us money by finding cheaper alternatives for our cable and telephone. Always a friendly voice at the end of the telephone.."
Angela Williamson
The proprietors at VIP are working hard to please and to build up the quality of service offered to our clients. In this first year they have also made a substantial improvement in our guest portfolio. Resulting in record improvements to our balance sheet. Ultimately their success is judged by our guest feedback which has all been positive. Very happy!"
Ian B.
GUESTS
Villa Fantastic, great location, service from VIP Vacations thebest!
John S - Leeds
Two weeks have flown by too quickly. Villa & facilitiesSuperb. Swimming pool terrific, wonderful holiday all round. Best holidayever, Will recommend and return soon.
Douglas F - Scotland
We stayed here for 2 weeks and had a brilliant holiday.Villas location is spot on, close to the Disney parks and shopping. Kids lovedthe pool, and the villa was very clean and spacious! It was great value. Wewould defiantly stay here again!
Laura P - Slough
VIP Vacations & Property Management - 5801 Marleon Drive, Windermere, FL 34786Office: 407-348-6553 Email: [email protected]
www.vipvacationsmanagement.com