Violet Shaw - Underwriting Asst
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VIOLET ANN SHAW 1425 Major Oaks Rd Pickering, Ontario L1X 2T2 Tel: (905) 427-3445 Cell (647) 224-3445 email: [email protected] PROFILE: Over 5 years of experience as a Senior Underwriting Assistant, coordinating a range of activities for underwriting files, including setting up and preparing documents for underwriter signature. Making travel arrangements for corporate and personal clients. I am a dedicated and conscientious individual with a reputation as an organizer and skillful problem-solver. Example; re-organized the Affinity Department at The Hartford Insurance Company by re-labelling its files and setting up an online Master Client File, resulting in time savings for staff. Solid Technical Skills and Extensive Practical Experience: Exceptional client service abilities – demonstrates strong oral and written communications skills. Good time manager - able to manage multiple large projects simultaneously. Effectively prioritizing tasks to ensure key deadlines of monthly premiums are posted and monthly objectives met on a consistent basis, create invoices, monthly reports. Familiar with the legal aspects and deadlines required in the insurance and travel industries. Proficient in MS Word, Excel, PowerPoint, Publisher; Sabre, E-Mail and Outlook (Word-processed a variety of materials and Excel spreadsheets). EMPLOYMENT EXPERIENCE: Sr. Commercial Lines Underwriting Assistant Provided underwriting support to underwriters, brokers, accounting department, claims and other internal offices, set up and prepared files for Underwriters. Process New Business, Renewal Policies, including Errors and Emissions, Excess Liability, Management Liability, Professional Liability, NetProtect Information Risk, Directors & Officers Liability; Comprehensive Dishonesty; Disappearance; Destruction Bonds; Financial Institution Bonds; Commercial Automobile and Commercial Property. Process Endorsements, Cancellations and Reinstatements of policies, Invoices. Prepared letters for brokers and cancellation letters to the insured. Acted as central contact between internal/external counsel for various office, provided customer service, exchanged information on premium charged and payments received from insured. Knowledge of practical skills and experience in administrative/clerical procedures in related environment, maintaining active territory. Knowledge of legal office administrative procedures, follow-up systems, obtained claim, ordered Equifax, and Dunn and Bradstreet reports. Prepared loss prevention surveys for engineers and closed legal files. Issued Continuation Certificate to Seminar attendees for accredited courses. Coordinated and implemented administrative activities for the department according to office policies and procedures. Responsible for booking boardroom, ordering meals for in house seminars for weekly or monthly meetings and ordering supplies for department. Provided administrative training for new employee, summer student and temporary employee. Updated payment journals and reinsurance payment journals. Monitored accounts from USA and London, England offices. Followed-up with brokers, reinsurer and internal offices to ensure documents are issued correctly and in a timely manner. Taking claims inquiry and also calculated losses within a 5 year ratio. Accepted or declined new or renewal accounts. Provided and sell travel services to clients regarding air, hotel accommodations, cruise and travel insurance.
Transcript of Violet Shaw - Underwriting Asst
VIOLET ANN SHAW 1425 Major Oaks Rd Pickering, Ontario L1X 2T2
Tel: (905) 427-3445 Cell (647) 224-3445 email: [email protected]
PROFILE:
Over 5 years of experience as a Senior Underwriting Assistant, coordinating a range of activities for underwriting files, including setting up and preparing documents for underwriter signature. Making travel arrangements for corporate and personal clients. I am a dedicated and conscientious individual with a reputation as an organizer and skillful problem-solver. Example; re-organized the Affinity Department at The Hartford Insurance Company by re-labelling its files and setting up an online Master Client File, resulting in time savings for staff.
Solid Technical Skills and Extensive Practical Experience:
Exceptional client service abilities – demonstrates strong oral and written communications skills.
Good time manager - able to manage multiple large projects simultaneously.
Effectively prioritizing tasks to ensure key deadlines of monthly premiums are posted and monthly objectives met on a consistent basis, create invoices, monthly reports.
Familiar with the legal aspects and deadlines required in the insurance and travel industries.
Proficient in MS Word, Excel, PowerPoint, Publisher; Sabre, E-Mail and Outlook (Word-processed a variety of materials and Excel spreadsheets).
EMPLOYMENT EXPERIENCE:
Sr. Commercial Lines Underwriting Assistant Provided underwriting support to underwriters, brokers, accounting department, claims and other internal offices,
set up and prepared files for Underwriters.
Process New Business, Renewal Policies, including Errors and Emissions, Excess Liability, Management Liability, Professional Liability, NetProtect Information Risk, Directors & Officers Liability; Comprehensive Dishonesty; Disappearance; Destruction Bonds; Financial Institution Bonds; Commercial Automobile and Commercial Property.
Process Endorsements, Cancellations and Reinstatements of policies, Invoices.
Prepared letters for brokers and cancellation letters to the insured.
Acted as central contact between internal/external counsel for various office, provided customer service, exchanged information on premium charged and payments received from insured.
Knowledge of practical skills and experience in administrative/clerical procedures in related environment, maintaining active territory.
Knowledge of legal office administrative procedures, follow-up systems, obtained claim, ordered Equifax, and Dunn and Bradstreet reports.
Prepared loss prevention surveys for engineers and closed legal files.
Issued Continuation Certificate to Seminar attendees for accredited courses.
Coordinated and implemented administrative activities for the department according to office policies and procedures.
Responsible for booking boardroom, ordering meals for in house seminars for weekly or monthly meetings and ordering supplies for department.
Provided administrative training for new employee, summer student and temporary employee.
Updated payment journals and reinsurance payment journals.
Monitored accounts from USA and London, England offices.
Followed-up with brokers, reinsurer and internal offices to ensure documents are issued correctly and in a timely manner.
Taking claims inquiry and also calculated losses within a 5 year ratio.
Accepted or declined new or renewal accounts.
Provided and sell travel services to clients regarding air, hotel accommodations, cruise and travel insurance.
Violet (Ann) Shaw Page 2
EMPLOYMENT HISTORY:
Commercial Lines Underwriting Asst. CNA Canada Continental Insurance 2015-Present Part Time Travel Consultant Skyroute Travel Services 2005-2014 Sr. Underwriting Assistant Guarantee Company of North America 2005-2013 Commercial Underwriting Assistant ING Insurance Company of Canada 2002-2005 Sr. Underwriting Assistant Hartford Canada 1996-2002 Commercial Underwriting Assistant American Home Assurance Co 1990-1996 Commercial Lines Jr. Underwriter USF&G Insurance Co 1982-1990
EDUCATION AND DEVELOPMENT:
Travel and Tourism Diploma Toronto School of Business Extraordinary Customer Relations Certificate Hartford Insurance Company Business Writing Skills Guarantee Company of North America The Indispensable Assistant Guarantee Company of North America Principle & Practices Insurance Bureau of Canada General Essentials Insurance Bureau of Canada RIBO License (expired.) Insurance Brokers Association of Ontario Personal Excellence Hartford Canada Effective Use of Your Time and Energy Guarantee Company of North America Six Thinking Hat Workshop American Home Assurance Co Mastering Stress American Home Assurance Co
VOLUNTEER:
Grand Jamaica Home Coming Ajax Community Care, Ajax, ON Refuge City Pentecostal Church, Ajax, ON Champs Mentoring Program, Ajax & Scarborough, ON
Additional Information and References on Request
