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March 2016 DELIVERING EXCEPTIONAL RESULTS AT ONEIDA HEALTHCARE Read more on page 5
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March 2016
DELIVERING EXCEPTIONAL RESULTS AT ONEIDA HEALTHCARE
Read more on page 5
A Note From Senior Leadership
2 March 2016
- Contents -
The mission of
Oneida Healthcare
is to plan, promote,
provide and coordinate
the highest quality
progressive and comprehensive
health care services
for the greater Oneida area
and surrounding communities.
Oneida Healthcare has
received the Joint
Commission's Gold Seal
of Approval for Quality
321 Genesee St
Oneida, NY 13421
(315) 363-6000
www.oneidahealthcare.org
- Mission - - Contact Us -
Dear Fellow Employees,
t last Fall’s Employee Town
Hall Meetings, I reviewed the
need for OHC to evaluate regional
health care organizations to
determine if there is an opportunity
to work together. As was discussed,
the new health care environment,
regulatory as well as the payment
aspects of it, is requiring more
integration between health care
providers in a region. The goals of
integration include improved quality,
access and cost efficiency.
With the above in mind,
OHC has developed Alignment or
Partnership Principles, that when
met, will result in mutual benefits for
the parties involved. The bottom line
goal of our partnering with another
entity is that OHC become a more
competitive health care provider,
from a quality and cost perspective.
During February, myself and
members of the Board of Trustees
met with the CEO’s of St. Joseph’s
Health in Syracuse, Crouse Hospital
from Syracuse and Mohawk Valley
Health System in Utica. One last
meeting is scheduled in
March with the CEO from
Bassett Healthcare
Network.
During these sessions, each
of the CEO’s described their position
in regards to partnerships/affiliations
and how OHC would be included in
their regional system. Once the last
presentation is made, the board
members will determine the next
steps. These steps include pursuing
or not pursuing a formal relationship
with one of the larger entities. This is
an important decision and significant
time and effort is being committed to
it.
I will share more information
with you as this process moves
forward.
Until then, please accept
my appreciation for all you do for
OHC and our patients. These larger
organizations are interested in
working with us because of the
quality and efficiency of care
provided by our dedicated
employees. Thank you!
GENE MORREALE
President & CEO
OHC Board
of TRUSTEES
VICTOR SIRCHIA Chair
MICHAEL KALLET Vice Chairman
AMANDA LARSON Secretary
GENE MORREALE President & CEO
ELIZABETH METZGER
PETER HEDGLON, ESQ.
JANICE BACH, MD
STEVE POTTER
DANIEL M. RATNARAJAH, MD
NADINE BELL, ESQ.
A
A Note From
Senior Leadership…….……….2
Employee News...……...………4
What’s New….………………...5
Off the Desk…….……………..6
In the Circle..…………………..7
Patient Safety
Awareness Week….…………...8
Exceptional
Moments………...…….……….3
March 2016 3
Exceptional Moments
Community Partnership
Oneida Healthcare values its community
business partners. By working together we
can produce great results for population
health. Doreen Borders, Bank Officer and
Branch Manager at NBT in Oneida, delivered
a $6,200 donation to the Oneida Healthcare
Foundation on Feb. 2. We thank NBT for
their generosity. These funds will directly
support programs at Oneida Healthcare.
2016 Winter Gala Pictures
We want to thank everyone who attended the
2016 Winter Gala presented by the Oneida
Healthcare Foundation. The event could not
have been possible without our community
sponsors, generous donors, and volunteers.
Find more pictures at
www.oneidahealthcare.org/2016-winter-
gala.
Employee Retirements
Every employee is key to our success.
Without the efforts of every department, we
can’t provide exceptional care, always, to the
valued patients we serve. The following
employees are no exception. We wish them
the best in their future endeavors.
Linda Barlow, pictured top left, has been a
dedicated housekeeping aide since December
of 1982. She provided over 34 years of
service to Oneida Healthcare.
Michelle Wentworth, not pictured, has been a
registered nurse at Oneida Healthcare since
April of 1993. She provided over 23 years of
exceptional care to the patients we serve.
Jeffrey Goldberg, pictured bottom left, has
been with the Laundry Department for 5
years. Jeff maintained perfect attendance
throughout his entire employment.
A Generous Gift
In February, the students of St. Patrick’s
School in Oneida helped welcome our
newborns with 50 “welcome to the world”
bags. The bags included a toy, stuffed
animal, book, a knit hat, and more. All of the
bags were delivered by 2nd grader Olivia
Healt and St. Patrick’s School principal,
Kristin Healt. We thank the 2nd graders of
St. Patrick’s School for their donation.
in the name of patient safety. Exceptional
job, Adam! He was presented the Caring
Star by Mary McGuirl, Director of
Information Systems.
Caring Star Recognition
4 March 2016
Alynda Adele, RN ACF Nursing - Endo
Gayle Bankert, RN ACF Nursing - ER
Alvin Borja, Pharm D Pharmacy - Pharmacist
Clifford Bunton Dietary - Food Service Helper
Moon Burke ACF 4th floor - Nurse Assistant
Friend Church Lab - Courier
Janice Costello, RN ACF Nursing - OB
Michael Dee Central Service - Central Tech
Diane Hurlbut, RN ACF Nursing - Endo
Denise Hyde, LPN ECF 3rd fl - LPN
Brittany Jones ACF 4th fl - Nursing Assistant
Colleen Mastriano, RN ACF Nursing—Endo
Christine Nicholas, CNA ECF 2nd fl - CNA
Ethan O’Connell Dietary - Food Service Helper
Barbara O’Herien Lab - Phlebotomist
Melissa Paul, LPN Verona Health Center - LPN
Valerie Sargrad, RN ACF Nursing - Endo
Sara Schucht, LMSW ECF Social Services - Social Worker
Tre Smith Lab - Phlebotomist Trainee
Lisa Winn Dietary - Food Service Helper
Magdalena Wozny, RN ACF Nursing - OB
Tiffany Yerdon, LPN Women’s Health Associates Oneida - LPN
New to OHC (January 15 - February 15)
dam Best, Network Manager in
the IT Department, received the
Caring Star recognition in February for
his exceptional work during the “New
Year’s Eve Meditech slow system”
crisis. Adam volunteered to help trouble
-shoot the issue even though it was
outside the scope of his position. He
worked continuously, well into the
evening, without a break to resolve the
crippling slowness issue. Adam
demonstrated not only intelligence and
technical skill, but a willingness to go
well beyond the requirements of his job
description to do what needed to be done
Employee News
New Medical Staff Coordinator
Kudos - New to the BEAT The following employees were named in patient callback surveys for
providing exceptional care from January 15 to February 15. We will be
recognizing employees named in patient callback surveys each month.
Jennifer Smith, RN
Melissa Russell, RN
Nancy Keville, RN
Deb Pfluke, RN
Marcia McNabb, RN
Holly Hodges, RN
Mo Elmer, LPN
Caitlin Campanaro, RN
Anita Ackerman, RN
Allison Cacciotti, RN
Jeremy Dawes, RN
Nelson Caviedes, CRNA
Mary Jane Borst, RN
Sarah Willis ,CNA
Regina Cianfrocco, RN
Joe Scirrinno, RN
Cynthia Jarrell, RN
Mary Martin, RN
Drew Laube, RN
Wanda Phelps, RN
Hazem Qalla, MD
Krislyn Flint, MD
Mehri Del Pino, MD
Pedro Del Pino, MD
Nurudin Cemer, DO
David Gordon, PhD, MD
Alberto Del Pino, MD
John Kelly, MD
John King, MD
Keith Harden, MD
Gregory Cartledge, MD
Registration Staff
A
eet Elaine Pridemore. Elaine is Oneida Healthcare’s new
Medical Staff Coordinator. She is responsible for coordinating
the credentialing and privileging process for all medical staff. She
plays a significant role in the orientation of all new physician and
physician extenders, completing and distributing the monthly
meeting calendar, and the monthly Hospitalist calendar. She is your
main point of contact for the Medical Staff. Elaine’s office is located
on the first floor across from HIM in the ACF. Please help us in
welcoming Elaine to the OHC Family.
M
What’s New?
March 2016 5
Disclaimer: Blue Distinction Centers (BDC) met overall
quality measures for patient safety and outcomes, developed
with input from the medical community. A Local Blue Plan
may require additional criteria for facilities located in its own
service area; for details, contact your Local Blue Plan. Blue
Distinction Centers+ (BDC+) also met cost measures that
address consumers’ need for affordable healthcare. Each
facility’s cost of care is evaluated using data from its Local
Blue Plan. Facilities in CA, ID, NY, PA, and WA may lie in
two Local Blue Plans’ areas, resulting in two evaluations for
cost of care; and their own Local Blue Plans decide whether
one or both cost of care evaluation(s) must meet BDC+
national criteria. National criteria for BDC and BDC+ are
displayed on www.bcbs.com. Individual outcomes may vary.
For details on a provider’s in-network status or your own
policy’s coverage, contact your Local Blue Plan and ask your
provider before making an appointment. Neither Blue Cross
and Blue Shield Association nor any Blue Plans are responsible
for non-covered charges or other losses or damages resulting
from Blue Distinction or other provider finder information or
care received from Blue Distinction or other providers.
Blue Distinction Center+ Maternity
several Oneida
Healthcare employees
volunteered at their
own expense to travel
with a mission team to
Nicaragua in order
to provide basic
healthcare needs to its
population. Nicaragua
is the second poorest
nation in the western hemisphere with
many families surviving on less than
one US dollar a day.
The mission team travelled to
the remote mountains of Jinotega to
set up medical clinics where they
freely gave out medicines, vitamins,
clothing, shoes, and other items to
meet basic necessities. Oneida
Healthcare participants who traveled
to Nicaragua included: Sue Secor,
RN; Rob Wright, CT, HT (ASCP);
Sue LaBarre, RN; Greg Wright, PA;
Bill Wolff, NP; Janice Bach, MD;
Larissa Kutzuba, RN; and Susan
Okey, RN.
The mission group would like
to thank the many Oneida Healthcare
employees who played an integral part
in donating, collecting, sorting, and
fundraising. Even though many could
not join the mission, their support
made a world of difference for the
children and adults living in
Nicaragua.
To find out how you can
contribute or join the mission team in
2017, please contact Sue LaBarre at
OHC Staff Provides Exceptional Care in Nicaragua
o work in healthcare you must
commit yourself to others. At
Oneida Healthcare we are proud of the
exceptional team we have and their
commitment to co-workers and
patients. Many of our employees,
however, take this commitment well
beyond the boundaries of Oneida
Healthcare.
During the month of February,
T
n an effort to help prospective
parents find hospitals that deliver
quality, affordable maternity care,
Excellus BlueCross BlueShield
announced Oneida Healthcare as one
of the first hospitals to receive the
Blue Distinction Center+ for
Maternity Care designation.
Blue Distinction Centers+ for
Maternity Care are hospitals
recognized for delivering quality,
affordable specialty care safely and
effectively, based on objective
measures developed with input from
the medical community. To receive a
Blue Distinction Centers+ for
Maternity Care designation, a hospital
must also meet requirements for cost
efficiency. The program also evaluates
hospitals on overall patient
satisfaction, including a willingness
to recommend the hospital to others.
Research shows that compared
to other facilities, those designated as
Blue Distinction Centers, demonstrate
better quality and
improved outcomes for
patients. On average,
Blue Distinction
Centers+ are also 20
percent more cost-
efficient than non-Blue
Distinction Center+
designated health care
facilities.
Oneida
Healthcare is proud to
be one of the first in the nation to
receive Excellus BlueCross Blue-
Shield’s Blue Distinction Center+ for
Maternity Care designation. We
commend our team of physicians,
physician extenders, RNs and support
staff who provide exceptional care,
always, in our Lullaby Center. The
Blue Distinction Center+ Maternity
Care designation is a symbol of their
dedication to providing patient-
centered care to the communities
we serve.
I
6 March 2016
Off the Desk
Compliance
Corner
Just a friendly reminder
to be sure that when we are
documenting in any of our
multitude of systems, pay very
close attention to your “clicks”.
Please ensure that you are clicking
on the correct entries and that you
are choosing the correct response
from a drop down menu, etc. One
wrong move can result in a patient
safety issue, a patient experience
concern or even a lawsuit. Our
electronic medical records should
be accurate, complete and timely.
We all play an important role!!
Thank you for all you do!
Renee Olmsted, RHIA
Director of Corporate Compliance/
Risk Mgt/Privacy
HIPAA/Corporate Compliance
Tip of the Month
n February 24, residents from the
ECF and staff participated in
“America’s Greatest Heart Run &
Walk” at the Masonic Home in Utica.
This event is held annually to provide
an opportunity for local seniors who
reside in assisted living or skilled
nursing facilities to continue to make
an impact in their surrounding
communities.
Our ECF residents were
accompanied by staff around an
indoor track and every resident,
whether on their own or with the
assistance of staff, were able to
complete the goal of walking one
mile. ECF Administrator Bryan
Ehlinger said, “Our residents are
simply the best people you would
want to know. They are a
very determined group and
much like the staff, have a
heart of gold.”
In addition to
participating in the walk,
they also raised money for
the American Heart
Association. Together, ECF
residents and staff were
determined to raise $400 on
behalf of their Heart Run &
Walk team. Not only did
they end up meeting their goal, they
surpassed it by raising $401.67.
Oneida Healthcare
congratulates all ECF residents and
staff who participated in “America’s
Greatest Heart Run & Walk” and for
O
UpToDate® Now Available to Staff
their fundraising efforts which will
benefit heart disease research, the
leading cause of death in the United
States. We commend their efforts and
celebrate their willingness to continue
to make an impact in the community.
ECF Residents and Staff Make Community Impact!
pToDate®, an evidence-based
clinical decision support system,
is now available to all Oneida
Healthcare clinicians and staff. This
valuable resource can help you find
information quickly and easily,
providing clinical answers at the point
of care with evidence-based clinical
decision support. It includes original
content that is written, reviewed and
continually updated by a faculty of
more than 5,100 leading physicians.
UpToDate® offers you the following
resources:
Over 11,000 topics in 23
specialties
Graded treatment recommendation
Links to full text articles
Drug database and drug
interactions program, including adult,
pediatric and international drugs with
drug-to-drug and drug-to-herb
interactions
Medical calculators
What’s new
Practice changing updates
Patient information
UpToDate® is currently used
by over 800,000 clinicians in 149
countries. The program impacts
thousands of decisions made by
clinicians every day.
To access UpToDate®, click on
the UpToDate® icon on your desktop
or go to www.uptodate.com/online
from any Oneida Healthcare computer.
You can also find UpToDate®
on the intranet homepage. No need
to login, simply type in your search
word(s) to begin. To access
UpToDate® from Meditech, click on
the “globe” icon and look for
UpToDate®.
If you have any questions
regarding UpToDate®, please contact
our Librarian, Angela Thor at
[email protected] or Cell/Text at
315 256-3198.
U
In the Circle
March 2016 7
- Staff -
Rehabilitation &
Wellness Center
221 Broad St
Oneida, NY 13421 (315) 363-8711
Get to Know Your Circle
id you know Oneida Healthcare
provides a complete line of
outpatient rehabilitation services at our
Rehabilitation and Wellness Center?
Whether it’s to recover from injury,
illness, or because those aches and
pains just won’t go away, Oneida
Healthcare’s Rehabilitation and
Wellness team is here to provide you
with exceptional care, always.
Located at 221 Broad Street in
downtown Oneida, our courteous and
skilled staff includes licensed and
certified Physical Therapists,
Occupational Therapists, Physical
Therapy Assistants, Certified
Occupational Therapy Assistants and a
Speech Pathologist. Together, they
offer a number or rehabilitation
specialities:
Physical Therapy
Occupational Therapy
Speech Therapy
Aquatics
Women’s Health
Lymphedema
Sports Medicine
Neurological
Orthopedic
Post Surgical
Vestibular
Our highly trained staff
provides personalized evaluations and
treatments aimed to have you
functioning at your very best. Patients
can expect to receive treatment in one
location that features a spacious
gymnasium, equipment for exercise,
strength development, and balance
training. It also includes the area’s only
custom designed therapeutic pool. In addition to providing
exceptional care, always, the staff at
the Rehabilitation and Wellness Center
also provides flexible hours for your
convenience. Appointments are
available Monday and Thursday from
7:00am to 6:30pm and Tuesday,
Wednesday and Friday from 7:00am to
5:00pm. When in need of competent,
convenient rehabilitation services,
Oneida Healthcare Rehabilitation and
Wellness Center is ready to serve your
needs with skilled, compassionate care
and the highest level of customer
service. Call (315) 363-8711 for an
appointment.
Senior Therapist
Kathryn Cummings,
MS, PT, Cert. MDT
D
Director
Cheryl Simmons,
MS, PT
CHERYL SIMMONS MS, PT
KATHRYN CUMMINGS MS, PT, Cert. MDT
JENNIFER HOFFMANN DPT, CLT
LINDSAY AMES DPT, Certified Vestibular
CAITLIN GEORGE DPT
SHARON FANDRICH MS, CCP-SLP
CLARE KENVILLE SLP-CF
NATHALIE GILBERT OTR
ROBERT LOTHES PT
MARTY CURRIE PTA
JIM FURMANSKI PTA
BEVERLY FEHR PTA
TARI LLOYD Office Manager
SUE STEVERMAN Registration/Office Clerk
KALEY GALLAGHER Physical Therapy Aide
KIM GALLAGHER Physical Therapy Aide
NANCY LAWTON Physical Therapy Aide
Oneida Healthcare 321 Genesee St
Oneida, NY 13421
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