Videocon Operational Manual 18 Apr 13

Field Operation Guide Videocon Mobile Services

Field Operation Guide

Field Operation Guide Videocon Mobile Services

Videocon Mobile Services

Field Operational Guide Videocon Mobile Services INTERNAL

Contents..................................................................1

1 Cluster requirement checklist.....................................3

2 VTL Network Manpower information list......................7

3 Cluster BSS activity dasboard.....................................8

4 Network Daigram......................................................10

5 BTS and BSC Product discription...............................12

6 TX Equipment Discription..........................................26

7 BTS and BSC Heltheck procedure.............................36

8 TX equipment Heltheckup Procedure........................39

9 Active alarm .............................................................50

10 Priventive Manintainace..........................................53

11 Backup Policy .........................................................61

11 Consumable & Spare management.........................69

14 Feeder ,IF & Power Cable theft restoration Process

.....................................................................................74

15 KRA of MS Functions...............................................83

16 Vihicle management...............................................90

17 Tools & Tester Discription.......................................93

18 Glossary & Acronyms and Abbreviations......................94

Videocon Mobile Services Page , Total


Cluster requirement checklist:S.N0 BSS Cluster

1 Huawei BSS HED

2BSC Engineer /Cluster lead/BSS manager should have proper login in BSC

3 dat file updated 4 SAMA Backup should be stored Minimum last 3 Week 5 Dat file restoration procedure should be available at BSC location

6BSC6000 License software, Linux CDs and any other associated documents

7 BSS SP27 Upgrade files at all the BSCs

8BSC Backup of software as well as dat files in the BSC desktops as well as in the Engineers laptops

9 BSC License files 10 BSC Commissioning latest document, BSC SP27 update document 11 BSC Troubleshooting guide 12 Team viewer in all the laptops and BSC Desktops 13 BSC User IDs

14 BSC Installed BoQ and BoM card level with serial number

15

Cluster level inventory details be maintained and should be updated in terms of Spares (Faulty and good), their location, their IN OUT details be captured in the BSC location register

16 Cluster level inventory details of all the Transmission equipment 17 Cluster level inventory details of project material 18 Cluster level details of the consumables 19 Cluster level details of tools and test equipment 20 Port details of all the transmission equipment

21NW level details of the transmission connectivity with details of each site

22 Each BSC should have the connectivity details 23 DDF and ODF connection details 24 NOC numbers

25

NOC numbers, Cluster Lead Number ,FLEs details and number , Riggers Details and number, PI responsible details and number, Technician both PI and NW details and number, Assigned vehicle details and driver number,

26

Local Fire station details and number, Local Police station details and number, Local Ambulance service details and number, Local or nearest hospital details and number, local area STD code details, Local BSNL exchange and number, Local TERM office details and number



27The above should details should also be available in the Circle office and Corp office

28Cluster leads and FLEs should have alternate mobile number in case of outages and out of coverage contact

29Cluster leads and FLEs should have the broadband data card for communications

30BSS/RAN manager and NW head should have all the details of the Laptops, data cards, mobiles, tools assigned to the engineers

31

BSS RAN Manager should keep track of all the AMC details for the test equipments and raise for renewal at least one month before expiry

32

The Desktops at the BSC location should be properly kept on a computer table (sized to fit in the BSC location without hampering the access of the cabinets) and a working chair should be provided ups should be available

33The desktops at BSC should have the antivirus always being updated

Annexure 1



NOC numbers

Cluster Lead Number

FLEs Name

FLEs No

Riggers Name

Riggers No

PI responsible Name

PI responsible No

Technician PI Name

BOL Responsible No 1

BOL Responsible No 2

Technician PI number

Technician NW Name

Technician NW number

Assigned vehicle details

driver Name

driver number



Annexure 2

Location

Local Fire station details

Local Fire station number

Local Police station details

Local Police station number

Local Ambulance service details

Local Ambulance service number

Local or nearest hospital details

Local or nearest hospital Number

local area STD code details

Local BSNL exchange Name ,

Local BSNL exchange number,

Local TERM office details

Local TERM office number



VTL Network Manpower Information list:-

Cluster BSS Activity Dashboard:-Annexure 3



Cluster Activity Dashboard

Circle Name Total Rigger Total Access ring

Total No of Planned PM in Month

Cluster Name Total Site Total MW

Total No of Planned Ring Test in Month

Cluster Lead Total BSC Total Vehicles

Total FLE Total MGW Total TX POP

Total Technician Total MSS

Sr No Type Activities

VTL

Total Month Summary

1st Week 2nd Week 3rd Week 4th Week

Target Done Target Done Target Done Target Done

1

BSS

PM y

2 RNA y

3 BSC Backup y

4STM Redundancy check quartely

5 BTS AT done N

6HW alarm Clearance Y

7Action to improve RF KPI (DCR) N

8 Cascade removal N

10 Rehoming N

11 2nd E1 Protection N

12Tx

NMS Visibility Y

13Access Ring protection check Y

14Unprotected sites identification N

15

Protecion of sites done (Access/Fiber) N

16 PDH to SDH upgrade

N



17 NEC AT done N

18 MUX Visibility N

19Trunk Alarm clearance Y

20

2nd E1 provisioning for RF KPI N

21Hop correction (5 hop /week) Y(5)

22

Infra

External alarm check N

23

Roxtac sealing sites identification N

24

Infra outage reduction for top 5 sites Y

25

Other

Vehicle running N

27 Site database N

28Mechanical Clamp N

29

Customer complaint check location N

30 Faulty Item count N

32

initiative for network improvement N

33 Remark ( Any Issue)

Network Diagram:



Annexure 4

CS Network Architecture

PS Network Architecture:



Annexure 5

BTS PRODUCT DISCRIPTION:

Products in the 3900 GSM BTS family:



BTS Type Model Max.Number ofTRXs perCabinet Application Scenarios

Indoor BTS BTS3900 12

Densely populated areas with high traffic volume

Areas that require wide CoverageAreas where the construction cost of equipment room is high or the space resource is limited

Outdoor BTS

BTS3900A 12

Urban/suburban/rural areas with high traffic volume and wide coverage Areas where site acquisition is difficult or the construction cost of equipment room is high

Distributed Base

station DBS3900 12

Urban/suburban/rural areas with high traffic volume and wide coverage

Areas where site acquisition is difficultAreas where the construction cost of equipment room is high or the space resource islimited

Structure of the Cabinet of 3900A:The dimensions of the BTS3900A cabinet (cabinet base involved) are as follows:Height: 1600 mmWidth: 600 mm

Depth: 480 mm



BTS3900A:

Structure of the Cabinet of 3900:The dimensions of the BTS3900 cabinet (cabinet base involved) are as follows:



Height: 900 mmWidth: 600 mm

Depth: 450 mm

BTS View of 3900

BTS Components:



BBU

DRFU

DCDU

GTMU

FAN BOX

DRFU BOARD: The main limitation of GRFU.

GRFU supports whole frequency band of PGSM 900MHz, high 45MHz frequency band and low 45MHz frequency band of DCS1800MHz.

GRFU DL UL

Whole 25MHz frequency band

of 900MHz

935-960MHz

890-915MHz

Low 45MHz of 1800MHz

1805-1850MH

z

1710-1755MH

z

High 45MHz of 1800MHz

1835-1880MH

z

1740-1785MH

z

Instantaneous frequency bands of TX: M900:15MHz, M1800:15MHz. That means the frequency interval of any two frequency in a RF channel must be not more than15MHz. Instantaneous bandwidth of RX is 25MHz.

Power sharing doesn’t support concentric cell, Co-BCCH, IBCA, RAN sharing while static power can support these functions.

If GRFU support power sharing, DTX, Power control III, intra cell handover must be open.



The DRFU performs modulation and demodulation between baseband signals and RF signals, processes data, and combines and divides signals.

The DRFU consists of the high-speed interface unit, signal processing

unit, power amplifier, and dual-duplexer.

Type Connector

Ports

Description

Port for transceiving RF signals

N female connector

ANT1

Used in connection to the antenna subsystem

ANT2

CPRI port

SFP female connector

CPRI0

Used in connection to the BBU, or in connection to the upper-level cascaded DRFU

CPRI1

Used in connection to the lower-level cascaded DRFU

Port for transmitting RF signals betwee

QMA female connector

RX1 in

Input port for diversity signals in antenna channel 1

RX1 out

Output port of diversity signals in antenna channel 1



n DRFUs

RX2 in

Input port for diversity signals in antenna channel 2

RX2 out

Output port of diversity signals in antenna channel 2

Power port

7W2 power connector

PWR

Receives power input

LED Status on DRFU:

LED Status Meaning RUN On The power input is normal, but the BBU is

faulty. Off There is no power supply or the module is

faulty. Blinking once every two seconds

The module is functional.

Blinking four times per second

The module is loading software or is not started.

ALM On A fault alarm is generated. Off No alarm is generated.

ACT On The module is functional and is correctly connected to the BBU.

Off The connection with the BBU is not established.

Blinking once every two seconds

The DRFU is being tested on the Site Maintenance Terminal.

VSWR

Off (red) No VSWR alarm is detected.

Blinking once every two seconds (red)

The VSWR alarm is generated on only the ANT2 port.

Blinking four times per second (red)

The VSWR alarms are generated on the ANT1 and ANT2 ports.

On (red) The VSWR alarm is generated on only the ANT1 port.

CPRI0

On (green) The CPRI link is functional.

On (red) The interface module fails to receive signals.


The CPRI link has a loss-of-lock error.



CPRI1

On (green) The CPRI link is functional.

On (red) The interface module fails to receive signals.


The CPRI link has a loss-of-lock error.

GTMU:- The GSM transmission, timing, and management unit

for BBU (GTMU) controls and manages the entire BTS. It provides interfaces related to the reference clock, power supply, OM, and external alarm collection

The GTMU performs the following functions:

Controls, maintains, and operates the BTS.

Supports fault management, configuration management, performance management, and security management.

Supports the monitoring of the fan module and power supply module.

Distributes and manages BTS3900 clock signals.

Provides clock input for testing.

Provides port for terminal maintenance.

Supports four E1 inputs.

Provides CPRI ports for communication with the RF modules



LEDs on the board

LED Color

Status Description

RUN Green

On The board is faulty.

Off There is no power supply or the board is faulty.

Blinking once every two seconds

The board is operational.

Blinking once every four seconds

The OML link is abnormal.


The board is loading software.

ALM Red On A fault occurs in the running board.

Off An alarm is not generated.

ACT Green

On The board is operational.

Off The board is faulty.

LIU0–LIU3

Green

On A local E1/T1 alarm is generated.


A remote E1/T1 alarm is generated.

Off This link is not used or the alarm is cleared.

CPRI0–CPRI5

Green

On The CPRI link is functional.

Red On The reception of the optical module is abnormal and an alarm is generated.



BBU Module—UPEU The universal power and environment interface unit (UPEU)

supports the –48V/ +24V DC power input, supplies power to the boards, modules, and fan in the BBU, and provides access to multiple environment monitoring signals

The UPEU performs the following functions:

Converting -48V or +24V DC to +12V DC that is applicable to the boards.

Providing two RS485 signals and eight dry contact alarms. Providing reverse connection protection for power cable connectors

BBU Board—UEIU The universal environment interface unit (UEIU) supports multiple

environment monitoring signals. The UEIU supports eight Boolean alarm signals and two RS485 environment monitoring signals.



The UEIU is optional. It is configured when the environment interfaces

are insufficient.

BBU Hardware Structure: The typical power consumption of the BBU is 50 W.

The BBU is a small box with all the external ports on the front panel. The BBU3900 boards consist of the BSBC, UEIU, GTMU, and UELP; the BBU3900 modules consist of the UBFU and the UPEU



BSC PRODUCT DISCRIPTION:BSC Cabinet dimensions:2200 mm (hight)*600MM(width)*800 mm (Depth)Double Door BSC Cabinet.BSC version : BSC6000V900R008C12SPH027Latest software :SP27

This describes BSC sub racks. BSC sub racks are used to integrate boards and backplanes into an independent unit. BSC sub racks are functionally classified into the GSM main processing sub rack (GMPS), GSM extended processing sub rack (GEPS), and GSM transcoder sub rack

(GTCS)

Components of the BSC Sub rackThis describes the components of the BSC sub rack. The BSC sub rack consists of the fan box, slots, front cable trough, and backplane.BSC Fan BoxThe fan box is used to dissipate the heat generated by the BSC. Each sub rack must be configured with one fan box.

Configuration of the BSC Subrack



The BSC sub racks are classified into the GMPS, GEPS, and GTCS. This describes the recommended configurations of these sub racks in different application scenarios and combination modes.

Technical Specifications of the BSC SubrackThe technical specifications of the BSC Sub rack consist of the dimensions, height of the available space, weight of the sub rack, and power consumption of the fully configured sub rack.

Boards in the BSC:

Physical Board Logical Board Full Spelling of Logical BoardOMUb GOMU GSM Operation and Maintenance Unit

GCUa GGCU GSM General Clock Unit

SCUa GSCU GSM Switching and Control Unit

TNUa GTNU GSM TDM switching Network Unit

XPUa GXPUM GSM eXtensible Processing Unit for Main service

GXPUT GSM eXtensible Processing Unit for NoneTransmission

GXPUI GSM eXtensible Processing Unit for Computation service

EIUa GEIUB GSM E1/T1 Interface Unit for aBis

OIUa GOIUB GSM Optic Interface Unit for aBis

GOIUT GSM Optic Interface Unit for aTer

GOIUA GSM Optic Interface Unit for A

FG2a GFGUG GSM Fast ethernet and Gigabit ethernet Unit for Gb

DPUc GDPUX GSM Data Processing Unit for eXtensible service

DPUd GDPUP GSM Data Processing Unit for PS service

DPUa GDPUC GSM Data Processing Unit for CS service



Function of Boards:

GEIUB The GEIUB is the GSM E1/T1 Interface Unit for the Abis interface. It can be installed in slots 18-27 in the GMPS/GEPS. The GEIUB can be configured in pairs and work in active/standby mode.

GGCU The GGCU is the general clock unit of the BSC. Two GGCUs should be installed in slots 12-13 in the GMPS and should work in active/standby mode.

GOIUA The GOIUA is the GSM Optic Interface Unit for the A interface. It can be installed in slots 18-25 in the GMPS/GEPS/GTCS. The GOIUA can be configured in pairs and work in active/standby mode.

GOIUB The GOIUB is the GSM Optic Interface Unit for the Abis interface. It can be installed in slots 18-27 in the GMPS/GEPS. The GOIUB can be configured in pairs and work in active/standby mode.

GOIUT The GOIUT is the GSM Optic Interface Unit for the Ater interface. It can be installed in slots 16-17 in the GMPS/GEPS and in slots 14-17 in the GTCS. The GOIUT can be configured in pairs and work in active/standby mode.

GOMU This describes the GSM Operation and Maintenance Unit (GOMU). It serves as the server in the BSC. It can be installed in slots 20-23 in the GMPS and work in active/standby mode.

GSCU The GSCU is the GSM Switching and Control Unit. It is installed in slots 6-7 in the GMPS/GEPS/GTCS. The GSCU is configured in pairs and work in active/standby mode.

GTNU The GTNU is the GSM TDM switching network unit in the BSC. It is installed in slots 4-5 in the GMPS/GEPS/GTCS. The GTNU is configured in pairs and work in active/standby mode.

GXPUM The GXPUM is the GSM eXtensible Processing Unit for Main service in the BSC. It can be installed in slots 0-1 in the GMPS/GEPS and work in active/standby mode.

GXPUT The GXPUT is the GSM eXtensible Processing Unit for Transmission in the BSC and processes signals according to the LAPD protocol and SS7 MTP3 protocol. When the number of TRXs to be supported by the GMPS/GEPS is greater than 256, the GXPUT can be installed in slots 2-3 in the GMPS/GEPS and work in active/standby mode.



GXPUI The GXPUI is the GSM eXtensible Processing Unit for Computation service in the BSC and implements the IBCA algorithm. It can be configured in slots 2-3 in the GMPS/GEPS and does not work in active/standby mode.

GFGUG The GFGUG is the GSM Fast ethernet and Gigabit ethernet Unit for the Gb interface. It can be installed in slots 14-15 in the GMPS/GEPS. The GFGUG can work in active/standby mode and work independently.

GDPUC The GDPUC is the CS service processing unit in the BSC. When E1/T1 interface boards are installed in the GTCS, the GDPUC can be installed in slots 9 to 13. When STM-1 interface boards are installed in the GTCS, the GDPUC can be installed in slots 1 to 3 and slots 8 to 13.

GDPUX The GDPUX is the GSM Data Processing Unit for eXtensible services. It can be installed in slots 8-11 in the GMPS; slots 0-3, 8-13, and 14-27 in the GEPS; and slots 0-3, 8-13 in the GTCS.

GDPUP The GDPUP is the GSM Data Processing Unit for PS services. It can be installed in slots 8-13 in the GMPS/GEPS.



List of TX MUX Equipments:

S.No MUX Make MUX type MUX login software1 Huawei OSN2500 LCT T2000 OSN3500 LCT T20002 Fibcom 6325 3.3_24 6335 3.3_243 ECI XDM300 LCT V11.3.9 BG20 LCT V11.3.9 BG20+ LCT V11.3.94 Tejas MSPP: TJ1100 Chrome,IE8 MSPP: TJ1270 Chrome,IE8 TJ1600 Chrome,IE85 NEC MN2100 MUX NMS 9100 Neo extension Pasolink neo6 NSN NSN Hit7025 TNMS NSN Hit7035 TNMS

Note:

1) Laptop with Admin login is required for MUX login

2) Login Cable for each MUX is required



OSN2500

OSN3500:



FIBCOM: 6335-

FIBCOM6325:


http://www.fibcom.com/products/fibcom-6335-switch-node/

http://www.fibcom.com/products/fibcom-6325-edge-node/


ECI-XDM-300:

ECI-BG-20E:



Tejas:

MSPP: TJ1100 :

Compact CPE with E1, Ethernet interfaces for access networks

MSPP: TJ1270 :

Compact STM-1/4/16 MSPP ideal for data capable access networks

TJ1600 :

Flexibility and High Density in a Compact Form Factor


http://www.tejasnetworks.com/product_images/product_1100_image2.jpg

http://www.tejasnetworks.com/product_images/product_1270_image2.jpg

http://www.tejasnetworks.com/product_images/tj1600_big.jpg


NEC-MN2100 MUX:-

NEC PASOLINK WITH ODU & ANTENNA:



NSN Hit7025:

NSN Hit7035:



BASIC TYPES OF ALARM FOR TX EQUIPMENT:

Alarm Description:



AlarmOSN2500/350

0 XDM-300 Hit7025/7035 TJ**** BG-20 B Cause

E1- LOS E1- LOS E1- LOS E1- LOS E1- LOS E1- LOS

E1 not through or

disconnected

E1- AIS E1- AIS E1- AIS E1- AIS E1- AIS E1- AIS

Remote end E1 not

through or disconnected

E1- LOF E1- LOF E1- LOF E1- LOF E1- LOF E1- LOF

E1 frame misalign & E1 has error in

receiving

E1-Unequiped E1-Unequiped E1-Unequiped E1-Unequiped E1-Unequiped E1-Unequiped

E1 not mapped

Synch Clock Mismatch

Clock Failed/Degrad

ed

Clock Failed/Degrad

ed

Clock Failed/Degrad

ed

Clock Failed/Degrade

dNo- Available-

TS

Synchronization not define

or clock mismatch/no

t available

LOS LOS LOS LOS LOS SPI-LOS

Optical port down/ Both patch chord

faulty/ Disconnected

AIS AIS AIS AIS AIS AIS

Remote End Optical port

issue

LOF LOF LOF LOF LOF LOFOptical port

framing issue

MS-AIS MS-AIS MS-AIS MS-AIS MS-AIS MS-AIS

Rx Patch chord

faulty/Remote End Rx

Patch chord faulty

RDI MS-RDI MS-RDI MS-RDI MS-RDI MS-RDI

Rx Patch chord faulty Remote End

Tx Patch chord faulty

Fan Unit Failed

Fan Failed Fan Failed Fan Unit Failed

Fan Failed Fan Failed Fan card faulty or any one fan is not working due



to dust or any thing

Power Card Supply Failed

Power Card Failed

Power Card Failed

Power Card Failed

Power Card Failed

Power Card Failed

Power supply failed/loose connection

power cable faulty

BTS and BSC Healthcheck procedure:



Health check of BTS:-Objective:

This document explains how to do health check of BTS.

PROCEDURE:

Daily Health check

1. Query the BTS running status.

LMT>>BTS Maintenance>>Query BTS running status

2. Query for any major Alarms in BTS

LMT>>Alarm Maintenance>>Browse Alarms

Weekly Health check

1. Query the BTS running software version

LMT>>BTS Maintenance>>Query Board running software version

2. Query the Board Match

LMT>>BTS Maintenance>>Query Board match

3. Query BTS Attributes

LMT>>BTS Maintenance>>Query BTS Attributes

4. Query the software version of BTS

LMT>>BTS Maintenance>>Maintain site>>Query BTS running software version



5. Query the Clock status

LMT>>GTMU Properties>>maintain clock

6. Testing a Site

LMT>>BTS Maintenance>>Maintain Site>>TEST BTS

7. Check for major Alarms in BTS

LMT>>Alarm Maintenance>>Browse Alarms

Health check of BSC:Videocon Mobile Services Page , Total


Annexure 6

S.No

TASK PROCESS

1The software of BSC is correct and uptodate

LMT>> BSC Maintenance>Query Software>Query Board Version Information

2The software of BTS is correct and uptodate

LMT>> BTS Maintenance>Maintain Site>Query BTS Running Version

3Query license information, end running time

is 9999-12-31LMT>> BSC Maintenance>Maintain License

4

The CIC configuration should be consistent with MSC; Query the CIC state is idle except

synchronous timeslots.MML>> DSP ACIC

5

Make sure there are no MTP2, MTP3, SCCP alarms in LMT

Browse Alarm: 21512 MTP3 Link Test Failure;21513 MTP2 Link Location Failure; 21514 MTP2 Link Service Disrupted;21525

SCCP DSP Unreachable;

6

Make sure there are no clock alarm in BSC

Browse Alarms: 20016 Faulty 32 MHz Clock from the Backplane;20321 Unavailable

Clock Reference for GGCU;20322 Unavailable Current Clock Reference for GGCU;20325 Clock Reference Failure of

GGCU over 24 Hours

7

Set port 0 of GOIUA boards in slot 18 and slot 20 to be line0 and line1 of GTCS(If there

are two TCs, it should be configured two line0 and two line1)

MML>>LST LINECLK

8The source priority of system clock line0

should be configured 1MML>>LST CLKMODE

9Querying the Operating Status of the BTS

(BSC LMT)LMT>> BTS Maintenance > Query BTS

Running Status

10

Snapshot of LAPD OML Link State of all BTSs

LMT>> BSC Maintenance>Maintain Transmission and Signaling> Maintain LAPD

Link. Check on OML, select all candidate NEs and Query

11Query the attributes of a specified

GPRS/EDGE cellMML>> DSP PSCELL

12

Check the automatic backup function of the NE on the M2000 client. All NE backup task

is a scheduled taskM2000>> Maintenance > Task Management

13Querying BSC Operation Logs (BSC LMT)

LMT>> BSC Maintenance >Maintain Logs > Query Operation Logs

Online



TX Equipment Health checks:

1. Visual inspection test

2. DC power supply

3. Local terminal interface

4. Alarm operation test

5. Test stability for ring test by dropping 2M & STM-1

6. Ring protection functionality

7. DCN connectivity

Monthly preventive test to be carried out:



1. Visual inspection test

Visual inspection of Led i.e. minor-yellow, major-amber, critical-red. Any physical damage of power cable, patch cords, PCM cables etc.

2. DC power supply

Power green LED to be checked. If green LED not glowing, DC power to be checked with multi meter in the range of -44

to -60V at the back panel of MUX. If no power available check at DCDB. If no power available at DCDB alert infra team.

3. Local terminal interface

Login at the local craft terminal using proper login cable and software. If not able to log in, raise a ticket with vendor.

4. Alarm operation test

Simulate housekeeping alarms i.e. door open, power fail, load on battery.

5. Test stability for ring test by dropping 2M & STM-1

Perform ring stability test by dropping 2M and STM-1 using BER meters and attenuators

6. Ring protection functionality

MSP Ring protection test to be performed quarterly by laser shut down and manual disconnection.

Switchover should happen as per configuration i.e. revertive or non-revertive.

7. DCN connectivity

NMS visilibility to be confirmed by NOC team. If not visible physical connectivity needs to be checked.

Check for string settings of modem only if not visible in NMS



Ring test for STM 1 Ring

(Stability & SNCP)

1. Test the Stability of the STM ring by dropping 2M & STM-1

1.Test Procedure for Ring Stability.

Fig 1

STM 1 Ring with ADM


Ring Architecture

Node B Node A

Node C

East West

East

WestEast

West

STM-1

2 MB Tester

NODE DDrop 1 E1 from

node D and make it pass through till the

ring completes


Test Procedure1. Check the Ring Integration is complete with no node left stand alone.

2. Drop 1 KLM at Node D and make it pass through till the Ring is completed

Back.

3. Put the Loop at one end of this KLM and 2mb Tester at other end.

4. Put the E1 ring stability test for 48 hrs on SDH Ring.

5. Put the E1 stability test for 24 hrs on maximum length PDH link to SDH

Aggregation point link

6. Put the STM -1 ring stability test for 15 minutes.

2. Test Procedure for Ring Protection

Fig 2

SDH ring depicting the Link Failure



Test set up:1. Check the Ring Integration is complete with no node left stand alone.

2. Drop 1 KLM at Node D and make it pass through till the Ring is completed back.

3. Connect the drop E1 at Node D and connect other tester at Node A.

4 Send some Traffic Signal from Node D to Node A with primary Path as D-C-B-A.

5. Now break the Link between Primary Path.

6. There should not be any hit in the traffic at Node A.



L1F1 Alarm tracker:Videocon Mobile Services Page , Total


Few alarm detail is given below refer it for alarm rectification.Annexure 6

Severity NameAlarm ID Cause Action

Critical Cell PS Service Faulty 340GPRS service is not define in a cell

Need to define GPRS service in a cell

Critical LAPD OML Fault 1000 Site down restored the site

Critical Pm Alarm Threshold Critical 404

Cell having no call between define period (15 -17 PM in our circle)

check the call status & alarm in BTS

Major AIS Alarm 4718 E1 faulty due to media issue follow up with transmission

Major Cell Out of Service 405

Sector blocked due (CPRI cable faulty, DRFU faulty /power off ,VSWR in Both feeder ) Check the site status

MajorE1/T1 Alarm Indication Signal (AIS) 20084

Media error /physical punching lose

Check the media alarm and punching issue

Major E1/T1 Local Alarm 4714BTS end media error /Physical punching lose

Check the media alarm and punching issue

Major Fan Alarm 10762 BTS fan faultyCheck the BTS Fan & Replace the Faulty fan

MajorFan Subassembly Communication Alarm 9732

GTMU to Fan assembly cable not connected/Fan power off

Check the fan status & Connection Fan to UPEU

MajorFaulty Phase-Locked Loop of the Board Clock 20026

Board configured but not in use in BSC

Delete the Not use board /Define the Clock if Board in use

MajorHeat exchanger board communication alarm 10758

GTMU to Heat exchanger assembly cable not connected/heat exchanger board power off

Check the Board power /connection between heat exchanger to UPEU

Major High BER over the E1/T1 Link 20087 Media error(High Bit error)Check the media alarm and punching issue

Major LAPD Alarm 4102TRX OML link Broken (TRX not in use)

Check the media alarm and punching issue/TRX status

Major LAPD Link Congestion 21001

High signaling link utilization in site but less traffic utilization

Reset the site and Check the Media alarm

MajorLoss of Tributary Frames (LOF) 20250

BTS Lighting protection board faulty /Media error

check the media alarm/replace the UELP card



(short duration)

MajorLow-Order Path Remote Defect Indication (LPRDI) 20246

Remote end (media originating end ) media error Towards BTS /BSC End

Check the site down status & Media alarm

MajorRemote Alarm Indication over the Tributary (RAI) 20251

Remote end (media originating end ) media error Towards BTS /BSC End


Major Remote E1/T1 Alarm (RAI) 20083Far end media issue towards BTS/BSC Check the media alarm

Major

Service Unequipped on the Lower-Order Path of the Optical Port (LPUNEQ) 20242

Services (E1 down)are down on particular port or E1 Check the media alarm

Major SFP Port Inconsistency Alarm 5024

CPRI cable connected wrong port or Disconnected /DRFU power off

Check DRFU power & Connection b/w GTMU to DRFU

Major SFP Port Local Alarm 5026

CPRI cable connected on GTMU port(SFP) witch is not define

Remove the extra CPRI form GTMU

MajorTemperature high or low alarm 9738 BTS team is high

Clear the Basement Stand of BTS

Major Temperature Too High Alarm 10764 BTS team is highClear the Basement Stand of BTS

MajorTributary Alarm Indication Signal (AIS) 20249

Site E1 faulty (This alarm will come along with LAPDI OML faulty) site down


MajorTributary Unit Alarm Indication Signal (TUAIS) 20240

BTS E1 Down (at BSC End Alarm) check the media alarm

Major TRX communication alarm 4192DRFU power off /CPRI cable not connected/DRFU faulty

Check DRFU power & Connection b/w GTMU to DRFU/change the faulty DRFU

Major Trx Temperature Alarm 4220DRFU Temperature high and call will not flow

In case of indoor Start the AC & in case of outdoor clear the base stand of BTS

Major TRX Voltage Alarm 4116 TRX faulty Replace the faulty DRFU

Major TRX VSWR alarm 4144Connector issue ,feeder damage /call will not flow

Check the connector /Feeder & Jumper damage /Antenna port

Minor E1/T1 Remote Alarm 4716Far end media issue towards BTS/BSC Check the media alarm

Minor MTP3 Link Unavailable 21503Signaling link down between BSC to MSC

Check the signaling link status / Ater path media issue/Board faulty status

Minor Resource Overused 142 over use of GB license expand the GB license



Minor Slip Frame over the Tributary 20253 Site E1 Media error check the media alarm

Warning Boolean 13 Alarm 5056BTS alarm port are looped but Alarm are not define

remove the loop from BTS end or Define the infra alarm from BSC end

WarningClock Reference Abnormal Alarm 4708

Clock value not matched with near by BTS or BSC

Check the clock issue on TX media

WarningDiversity receive channel alarm 4178

2 DRFU in same sector not proper connected/Jumper lose with DRFU

Check the connection between 2 DRFU & BSC end configuration

WarningE1/T1 Excessive Bit Error Rate Per Hour 20092 BIT error rate high check the media issue

Warning Radio link prompt alarm 4122No call in TRX in long time /E1 channel hanged

Reset the site/check the media alarm

Warning Site Reset Alarm 4770 Site reset

Warning Temperature Prompt Alarm 4218TRX Temperature increasing but call will flow

Clean the Basement Stand of BTS

Warning VSWR Prompt Alarm 4222Warning of VSWR and call will flow


CriticalExtension Signaling Link Failure 423 Site down since long town


Critical Network Link Failure 4700BBU fan faulty /BBU back panel faulty

Check the BBU fan /Backplane /Faulty replace

Critical Main receive channel alarm 4176

2 DRFU in same sector not proper connected (RX-RX and TX-TX)/Diversity cable not tite proper


Warning 13M Maintenance Alarm 4760

clock not sync since long time

Check the clock issue on TX media/if not cleared replace

the GTMU

Major CAN I2C Link Abnormal 4704

BBU fan faulty /BBU back panel faulty

check the BBU Backplane /replace the GTMU



Guidelines Preventive MaintenanceProcess

VTL

Guidelines –Preventive site maintenance



Introduction

The document is intended to provide the guidelines to O&M team at circles for Preventive Maintenance of sites in GSM VTL Networks.

Preventive Maintenance

All sites will be checked towards site infrastructure and system performance. All items should be mentioned in a site visit report. The check will be done as per the attachments in section 3. All items, which deviate from the specs, should be listed and solved ASAP.

Preventive Maintenance of BTS sites

Preventive site maintenance is defined as the collection of activities performed in the network to assure the proper condition of sites as per the checklist in section 4. More specific, the preventive maintenance activities will include;

Performing visual inspections of the condition of the mast or building, steel structures, railings, roof penetrations, electrical connections and cable runs, check pressurized cables (mainline wave-guide), as applicable. Including visual inspection on feeder/connector taping.

Stress testing mountings, bolts, nuts, brackets, tie-wraps, and safety (life) lines.

Inspecting the earthling and lighting to assure conformance with certification requirements.

Inspecting horizontal and vertical safety systems, anchor points, safety eyes, and retractable fall arresters. Incl. providing a certified inspection report for this activity. A report regarding the safety systems, anchor points, safety eyes, and retractable fall arresters must be marked with the sticker or label stating what date the inspection occurred.

Inspection of the complete electrical system to the BTS.

Inspecting the air-conditioning/environmental control systems.

Checking and replacing light bulbs (including a beacon light if applicable).

Checking that all labeling is correct and in good condition and replace as necessary.



Collecting rubbish, removing dust, cleaning the entire site.

Follow up IP for Removing weeds and grass that have grown in and around the site.

Checking and lubricating locks, doors, fences, access constraints, etc.

Checking the good working status of any backup generator, as applicable.

Entrance protocol checks clearer maintaion the site Access on site data base sheet.

Testing and repairing or replacing any items that are subject to degradation of system performance.

Preventive maintenance of Microwave

As described in the previous section, PSM is defined as the collection of activities performed in the network to assure the proper condition of the sites. That’s why the microwave installation will also be checked as per the inspection sheet and

Microwave checklist in section 3

Performing visual inspections of the condition of microwave installation, steel structures and cable runs. Incl. Report..

Check microwave dish, labeling, azimuth, connection, as applicable.

All Microwave and GSM antenna are to be tightened. Performing visual inspection of the condition of

microwave installation, steel structures and cable runs incl. Report

Ensuring that all Microwave radios are easily accessible in the tower for maintenance purposes

The IF cable and multi cable for each hop to be labeled at the tower

Weather proofing to be checked and if found improper to be redone at GSM Antenna end.

Weather proofing to be redone for all Microwave antenna sites

Fine tuning to be done and Degraded Hops if any to be replaced

Metal ties or clamps to be tied on the feeder and jumpers on The Tower.



Preventive Maintenance of BSC Location:- Check the E1/Ethernet/Fiber cable connection and all Should be proper routed; There should not be any

major Band in cabling.

Check the Transmission equipment installed at BSC location And should not have any alarm on hardware

Check the ODF and DDF; all cabling should be marked

Properly Check the AC status and should be cooling proper the

BSC location Login the BSC and check the alarm and action on any

major and critical alarms Check the previous backup status and take the BSC

back up as per proper Process Verify the BSC login status and alarm from NOC Check the critical cards spares availability at BSC

location BSC power status and current supply voltage should

be proper Physical alarm LED status of each card to be check

and there should not be any Red LED blinking showing alarm

Attachments

. All given document is attached .please referring the same.

PM Standard Check ListMonthly PM tracker



Annexure 8

PM Standard Check List

PM Report Site Name: Cluster:

Site ID : Date : BOL ID&Name:

BSC : FLE:

Basic Details Sl.No Description OK/NO/NA Remarks

1 Entry to Site

2 Security availability

3 Any other issues

4Tenancy with Operator(Please specify the name in remark Column)

Infra Utilities

Sl.No Description OK/NO/NA Remarks

1Functinality of all external alarms from the site

2 Rain protection

3 Cleanliness of equipment

4 Any other issues

Air conditioner & Powers

Utilities Sl.No Description OK/NO/NA Remarks

1 Room Temperature

2 Earth pits properly maintained

3 DG Functioning and Condition

4 Power plant internal alarms

5 Battery bank capacity

6Cell voltage (after discharging the battery 1/2 hour)

7 Check each rectifier Functioning

8 LVD setting done(LVD1/LVD2)

9 Any other issues

BTS Sl.No Description OK/NO/NA Remarks



1 BTS Configuration

2 Check for input voltage

3 Check for Alarms

4 Check for LED status

5 Cabinet door locking

6 Alarm extension

7 Visual inspection

8Check for dust accumulation, if required clean the filter

9 Cleanliness of DDF

10 RF Antenna & its pole Physical check

11 RF Cabling physical look

12 Any other issues

Microwave Radios

Sl.No Description OK/NO/NA Remarks

1 TX Protection(1+0/1+1/ring)

2 Hop and Mux on NMS

3 Check for Alarms

4 Critical Supply check

5 Performance Moniter

6 Check the logs

7 Check for node visibility on NMS

8 Check for patch code connection

9 Cleanliness of DDF

10 Whether DDF data updated ?

11Check for dust accumulation, if required clean the filter

12 MW Antenna & its pole Physical check

13 Labelling done(pole/cable)

14 MW Cabling physical look

15 Receive level issue

16 Any other issues

Far End ID: Relaince Media Designed - Tx Power Rx level Achieved Rx Level

Current-Tx Power - Rx level

VSWR MEASUREMENT

Sl Nos Cable VSWR Remark



1 Tx/Rx A

2 Rx A

5 Tx/Rx B

6 Rx B

9 Tx/Rx C

10 Rx C

EXTERNAL POWER

ALARMS

Seq No. Alarm Status Loop

1 Mains fail

2 Rectifier Module Fail

3 Battery voltage Low

4 DG set on Load

5 Battery on Load

6 DG fails to start

7 DG TRIP

8 High Temperature

9 Fire /Smoke

10 Shelter Door Open

11 Air con 1 Faulty/ trip

12 Air con 2 Faulty/Trip

PUNCH POINTS:

FLE signature

Cluster lead Signature

Annexure 9

Monthly PM tracker:



S. No.

Site Name

Site ID

BOL ID

BSC

REGION/ZONE

No. of Sites Dependent

Infra Provider

FLE

Month of PM

CR NO

Date of PM Done

Status of PM

Discrepancy Details

Action Taken

STATUS of Discrepency

Date of Discrepency Closure

Remarks

BACKUP POLICY:Function Network Operations

Title of the Process BSC M2000 BSS - Elements Backup Policy



Sub-processes Restoration

Process Code

Local Process Owner Circle NW team

DOCUMENT HISTORY

NameVersionDate

Contents of change

BSC M2000 BSS Backup Policy

1.0

1st

arch2013

First Release



1. I. INRODUCTION

1.1 PURPOSE:

The purpose of this document is to prevent loss of data and to make periodic backups of VTL Network Elements to ensure the availability of data in case of a system failure, accidental file deletion, data getting corrupted or disaster taking place. The rules / policy are in place to protect the user’s and company’s data.

The backup and restore functions comprise the following: a) Taking System backup (software) of VTL Network Elements b) Taking backup of Databases of Network Elements c) Restore the software on the Network elements d) Taking BSC Backupe) Taking backup of Transaction & Command Logs

Taking backup of the software and databases of a Network Element ensures that a functional copy of the software is maintained so that the backup copy can be used to reload into the system in the event of a serious problem with the NE’s software or hardware during day to day operation.

If such a situation occurs, it is vital to have a fault free dump with the latest

possible data

1.2 SCOPE:This policy covers protection of any data that belongs to VTL and applies to all

users of information assets and facilities on behalf of VTL.

1.2.1 Scope of Work

To ensure that the data is backed up properly for that restoration test should be in place as per the Preventive Maintenance policy. To ensure that the Backup Drives are properly labeled.Weekly reporting about the backup taken as per schedule for the entire week Backup of all NEs should be taken on as per the schedule and should be stored with proper label and maintained. Hard logbook of Backup History should be maintained at NOC. Backup should be taken daily basis.

1.2.2 On-Site & Off-Site

Back up data should be kept onsite and offsite to recover from any disaster.



Authorized personnel should be assigned to keep the data Onsite and Offsite.

1.2.3 Restoration

Proof of Concept should be done after every quarter with approved CR from the Corporate NW teams.

2. PROCESS IMPLEMENTATION The Circle Network Head is responsible for the implementation of the process.

3. BACKUP AND RESTORE HANDLING

3.1 Backup of Different Network Equipments as per Schedule

The following network equipments come in the purview of this process:GSM BSCM2000 GSM

3.2 Backup whenever there is Software Upgrade Whenever there is a software upgrade in any network node, backup has to be taken of the concerned network equipment before and after one hour of the change, as a part of the software upgrade process. This is in addition to the scheduled backup.

After major data changes, always make a fallback copy of the data files and a backup copy the entire build to the DAT/DDS tape or the Hard disk storing device. Entries of the backup are to be recorded in the log register.

3.3 Storage Devices

DDS/DAT Tape External Hard DiskCD/DVD

3.4 Storage Locations The Backups on DAT Tape/Hard Disk are to be stored at both on-site and off-site in fire Safe

lockers (Away from electrical / Magnetic interference). However these locations should be physically separate location from on-site location and should be clean, Air-conditioned and free from hazardous environment.



4. POLICY

4.1 Backup: Policy

Node Name Details Frequency Retention Media Responsibility

GSM M2000 Manual system

Back Up Weekly 2 Months

LTO-3 800GB DAT Tape-1 OSS Engineer

GSM BSC

GSM BSC (.DAT )Back Up Daily 1Week HDD

Backend Engineer

BSC Samba Back Up Weekly 3Week HDD Zonal Engineer

Transaction Log/Command

Log Backup Weekly 3 Month HDD BSS SME

4.2 Backup: Space

BSS NE’s:-

Activity Node Name Details Media

GB Req. Per Day/

Node

GSM

M2000 Manual system Back UpExt. HDD

25

BSCBSC (.DAT )Back Up Ext.

HDD20

BSC (Samba) Back Up



4.3 Restore Process (Disaster Recovery)

This defines restoration of data in case of server failure.

Inform the senior management.

Inform all users about this failure and simultaneously file a complaint to the relevant vendor.

After informing the above, try and rectify the problem in-house by ways of troubleshooting.

Else access and restore the data from the Tape/Hard disk.

If reformatting is required, make sure that backup exists.

Finally, access and restore data from the Tape. Ask key users to validate the data and then only release for process.



Backup Compliance Certificate

Annexure 10

This is to certify that all the Backups and preventive Maintenance schedule are being taken as per

process recommendation in …… ….......Circle as per attached schedule for the week ----------

Activity Node Name Detail Frequency

Backup taken and stored in ExternalHard disk/DVD(Yes/No/NA)

Backup

BSC

Manual System Backup Weekly

Automatic System Back up Daily

Transaction Log / Command Log Backup Monthly

M2000 Manual System Backup Weekly

MSC-S

CDR Backup Final (E:/Backsave) and original files (D:/Front Save) Daily

Manual System (BAM)Back Up Weekly



HLR




Manual system (SMU) Backup weekly

Transaction Log / Command Log Backup of SMU Monthly

MGW




Router/Switches/Firewalls etc Manual Back Up

weekly or after Any change

N2000 N2000 Data Base Auto Backup Weekly



N2000 System file Manual backup Monthly

Optical/MW

Daily Schedule NMS MO backup Daily

Daily Schedule NE backup on NMS Daily

Trail/PW Backup Daily

All logs & Backups have been verified by me

Authorized signatory

Circle Network Head



Annexure 11

Backup Sheet:

Sr. No

Circle Name

Node Name

Type of Backup

Date of Backup

Date of Previous Backup

Next backup Date

Backup Media

Remarks/ Backup Verification

Responsible Person

Verified by Network Head

Signature



Consumable Management:

Consumable availability and its use detail need to be share corporate office on weekly

basis. Requirement of consumable will be raised in advanced .as per process

consumable will be received after 45 days of request raise.

Consumable Availability Status:

Annexure 12

S.No Location Item Vendor Used In Availability Remarks

1 WH9 pin D Type Connector - Female Login cable NEC TX

2 CL Conduit pipe -1.5 inch dia Local TX

3 CL Fiber patchcord Cleaner Local TX

4 CL Patch cord - FC - FC (10mtrs) Local TX

5 CL Patch cord - FC - LC (20 Mtr) Local TX

6 CL Patch cord - FC - LC (30 Mtr) Local TX

7 CLPatch cord - LC - LC (20 Mtr) / TX pop Local TX

8 CLPatch cord - LC - LC (30 Mtr) / TX pop Local TX

9 CL RJ 45 Connector Local TX

10 WH USB to Printer USB cable for NEO NEC TX

11 WH USB to Serial Convertor NEC TX

12 CL Weather Proofing Kit- MW NEC TX

13 CL BTS Power Cable Black - 16 Sq mm Local BTS

14 CL BTS Power Cable Red - 16 Sq mm Local BTS

15 WH Grounding Cable - 10 Sq mm Local BTS

16 WH Grounding Cable - 16 Sq mm Local BTS

17 CL Lugs 10 Sq mm (Ring Type) Local BTS

18 CL Lugs 16 Sq mm (Pin Type) Local BTS

19 CL Lugs 16 Sq mm (Ring Type) Local BTS

20 CL Weather Proofing Kit Local BTS

21 CL IF cable Local BTS

22 CLPatch cord - LC - LC (30 Mtr) / TX pop Local BTS

23 CL BTS End Jumper Local BTS



Consumable used detail:Annexure 13

S.N Item Qty Site Name Zone Date Remark



Spare Availability Checklist:Given checklist need to verify by cluster lead on monthly basis. And raise the requirement on need basis in advanced. Service application form need to fill up in case of any card faulty in the operation.

Annexure 14:

S.No Name BOM Item DESCP

Spare Availability

status1 BSC Fan 2120370 BSC Base Station Controller 9 Fan Box 2 E1 Cable BSC 4120006 BSC Trunk Cable (120 Ohm, 8E1/T1, 20m) 3 GDPUP 3051814 BSC Data Processing Unit (1024 PDCH)

4 GDPUX 3051813 BSCData Processing Unit (960 Channel for TDM /3740 Channel for

IP) 5 GEIUB 3051121 BSC TDM Interface&Processing Unit (32 E1/T1) 6 GFGUG 3051488 BSC IP Interface Unit (2 GE /8 FE, Electric) 7 GGCU 3051116 BSC General Clock Unit REV:a 8 GOMU 2237111 BSC Operation and Maintenance Component 9 GOUI B/T/A 3051122 BSC TDM Interface&Processing Unit (1 STM-1)

10 GSCU 3051117 BSC GE Switching and Control Unit REV:a 11 GTNU 3051118 BSC TDM switching Network Unit REV:a 12 GXPUM 3051119 BSC Extensible Processing Unit REV:a 13 Sub rack BSC 2300562 BSC PARC Base Shelf

14 GTMU 03030HNK BTSHERT BBU, WD22GTMU1, GBTS Main Processing &

Transm 15 Indoor DCDB 2130608 BTS Power module,-33~65degC,90~290Vac,-53.5V/30A

16 FAN 2120548 BTS Fan Unit BTS3900

17 UPEU 2315528 BTSFunctional Module,HERT BBU WD2MUPEUA,-48V

Power and Environment interface Unit

18 FAN 03020HJV BTS outdoor fanunit BTS3900A

19Heat exchanger

Board 03020DQY BTS MPE,WD22FEMA,Fan Environment Monitor Board 20 out door DCDB 2120467 BTS Out door power plant of BTS 3900A (WD2E2HPDU)

21 BBU 2315848 BTSBBU3900,QWLM1BBU2 Distributed Base Station Base

Ba

22 DRFU 2102315 BTSBTS3900,GMKM1DRFU,Double Radio and Filter

Unit,M1800 23 UEIU BTS Universal Environment interface Unit



Annexure 15

Videocon Service Application Form

Organization Name* :Videocon

Postal address of Site :

City*:

State*:

Pin Code*:

Contact person(Name)*:

Designation*:

Contact Number*:

Alternate Contact Number*:

E-MAIL Address*:

Issue Reported: No

Whether Service Affective? Yes No NO

If Service Affected, Provide Details: No

Occur Date & Time :

Mandatory Information:

Project Name:

NE/Equipment Type:

Equipment Details (Along with Sr. No.):

Equipment/Application Software Version:

Equipment IP/ID:N/A

Equipment VLAN:N/A

Card Type( Along with Sr. No):N/A



Detailed Problem Description:

2102300562N099001037(Raipur BSC)Power not getting on

Action Taken, If Any:

2102300562N099001037(Raipur BSC) Swap the card with new BSC but Problem still exist

Failure Level:

Major

Refer Attachments(if any):

Remark:

* Mandatory Fields

Feeder, IF & Power Cable theft restoration Process:



Process Overview

INTENT OF PROCESS The Intent of this document is to lay down the responsibilities & guidelines for theft reported at BTS sites and subsequent restoration of the site.

SCOPE OF PROCESSThe Scope of the document is limited to the VTL sites.

Customer OutputKey

Process Steps

Input Supplier

Technical / CSD / Finance / Commercial Departments

Maintaining the Maximum level of Network system availability through speedy restoration of site, in case of theft/Damage.

1. One time activity

2.Continuous monitoring at NOC & circle

Process documents & formats

1. Project / O&M / Technical Team

PR Process Details – Corporate



S.No. ROW Description Timeline

CTQ Responsibility

Control Rules/Ref. Output

Hand off/ SLA

Technician will get the information from

1)Security Guard 2)OMC-R/NOC

Immediate

FLE/Cluster Lead

Incident report format

Immediate

The technician & FLE will visit the site & prepare the Incident report format.

Within 2-3

hoursTechnician/FLE

Within 2-3 hours

Technician,FLE will inform the Cluster lead /Circle O&M Head regarding incident & the damage who will inturn inform the Circle Head (PI) and Circle (N/W).

Within 4 hours

Technician/FLEwithin 4

hours

The Circle team (PI)will

follow up with BOL operatar to facilitate

for FIR lodge.The details if

required to be provided by all support functions

Within 8 hours

PI/BOL operatorWithin 8

hours


Start

Occurrence of theft

Assessment of damage

Site Visit

X

Lodging of FIR


Cluster lead will raise MRN

& get approval form

SCM for Vehicle

(Material Movement to

site)

Within 8 Hours

Cluster lead /SCMWithin 8

hours

Circle Network Team( BSS Manager & cluster lead ) will discuss with the Concern Engineer, rigger & technician for restoration of site

Restoration

within 48 hours

Circle BSS Manager

Restoration of site

within 48 hours

Eqpts. insurance to be claimed. Circle PI team will provide the copy of the FIR to SCM and SCM will coordinate for insurance claim

4 days after the

FIR is lodged

PI/SCM4 days after

the FIR is lodged

Annexure 16

Theft Incident Report Format at VTL Sites


Stop

Claiming of Insurance

Site Restoration

X

Site restoration by own Rigger & Technician


PROCESS DOCUMENT FOR CLAIMAnnexure 17

1. Intimation to be given immediately after Notice within (24 Hours) of incidence by mail



to Insurance cell at Ahmadnagar and Insurance Company as per following matrix :

To : [email protected], [email protected] : [email protected], [email protected], [email protected]

2. Intimation should contain:

a) Name of Insured :b) Policy No. & Period : Ahmadnagar office to givec) Site Detail Address :d) Site ID as per list :e) Contact Person at Site :f) Contact No. :g) Time & date exactly

Happening of loss :h) Quantum of loss (Estimated) :i) Documents required with intimation :

1) Photographs :2) FIR/Police Report :

Other relevant information to be shared with Insurance Cell, Ahmadnagar afterwards:

1. Confirm Estimated loss against Actual Loss, details of assessed loss by Surveyor.2. Confirm site documents with site inventory with value and supporting.3. Police Punchnama & FIR certified copy.4. Name of Surveyor or his representative with visit dates and contact No. and Mail ID and his

position.5. Copies of requirement letters/instructions given by respective Surveyor.6. Name, Address, Contact No., Email ID etc of main surveyor.7. Final Investigation Report.8. Claim forms for Fire Incident & Burglary cases attached for reference. Kindly fill in all details for

insurance claim.

Annexure 18


mailto:[email protected]






THE NEW INDIA ASSURANCE COMPANY LIMITEDRegd & Head Office : New India Assurance Building,

87, Mahatma Gandhi Road, Bombay – 400 001.

THE ISSUE OF THIS FORM IS NOT TO BE TAKEN AS AN ADMISSION OF LIABILITY ANSWER ALL QUESTION FULLY

BURGLARY CLAIM FORM

1. Name of Insured in full_________________________________________________________________

2. Address_____________________________________________________________________________

3. Occupation__________________________________________________________________________

4. a. Full Address of Premises broker into

b. The day and hour the Premises

Were broker into

c. How the entrance was affected?

d. Which rooms were entered?

5. A. Whether the premises were inhabited at

The time of the Burglary?

b. If not, for what periods have they been

Uninhabited since the last premium

Was due

6. A. When did you inform the Police? Authorities of the theft and at Which Police Station



7. Whether you are the sole owner of the Property stolen?

8. State the estimated value of the total Contents of the premises at the time of The Burglary.

1. For what sum you insure the contents Against Fire and with which company?

10. Are there any other insurance against Rs……………. In the………….. Insurance

Burglary upon the same property? If so Company Policy No……………. five full particulars…………. In the ……………. Insurance Company Policy No………….

11. Have you ever before sustained loss by Fire or Burglary? If so give particulars.

I / We above named being insured under the above Policy do hereby declare and setforth that at or about_______________________ O' clock a.m. / p.m. on the ___________ 19 _____ a theft was committed at above described Premises in the manner stated and articles enumerated in the within list and valued at sum or Rs. _________________ were stolen therefrom and I / we further declare that no other person has any interest in the said property, as Owner Mortgage, Trustee or otherwise, and that it is not otherwise insured against Burglary, with this or any other Office, except as above stated.

Witness my hand this _______________ day of __________________________ 19____________

Witness________________

Occupation______________

Address________________ Signature of Insured

Annexure 19



The New India Assurance Company LimitedHead Office: 87, M G Road, Fort, Mumbai-400001

Fire Insurance Claim Form1. Name and Address of Insured:

2. Please give following details pertaining to all the policies involved in fire accident:

Policy Risk ocation Sum Insured Estimated Number Covered amount of loss

(i)

(ii)

(iii)

3. Period of Insurance:

4. Date and Time of Loss:

5. Nature and Cause of Loss

(Please describe the circumstances

Leading to the loss)

6. Give details of insurance with any

other insurance company on the riskinvolved in fire/accident

7. If insured is not sole owner, the nature of his/their interest in the property and details of other interests

8. Whether loss intimated to (1) Police(2) Fire Brigade



9. (i) Was any claim reported in the past on the

same property during current policy period.

(ii) If so, give details regarding:

(a) Cause (b) Date of incident(c) Claim (d) Policy Issuing Office(e) Amount of claim paid/Outstanding Rs.

I hereby declare that the particulars furnished above are true and correct to the best of my knowledge.

PLACE:

DATE: Signature of Insured

To be filled in by Dev. Officer/Br./D.O.

Fire Claim No. _____________________________

Branch/

D.O. Code NO.

R.O.

Code No.

Dev. Officer’s Code No.

Agency

Code No.

Premium Payment Particulars

Receipt No BG/ CD No

Date of

Payment

Amount Rs.

KRA of MS Functions:

Cluster Lead:Annexure 20

S. No. Activity Weightage Description

1KPI's Maintenance

20 All KPI's are maintained within Benchmark

2 Preventive 15 > Preventive Maintenance of Sites ( 100% Pre Monsoon



Maintenance of Sites

Health Check for all MW links and BTS Sites, 100% BSCs Monthly Health Checks as specified and Faults clearence within the same day, Monthly Infra Alarm Testing )

3BSS Fault Rectification

10> Closer of All TT's with SLA> 40% Reduction in BSS Alarms, TRX Faults

4

Circle Inventory & Network Database Management

5> Zonal Inventory database update and Reconcillation (Including BTS,BSC,TCSM,MW,ALU,NEC,Antennas) > Faulty Material R&R

5

Network Expansion & Project Support

10> New Site Handover (Punch Points Sharing) within 48 Hrs.> Tx Node Acceptance

6Regulatory Support

10> Supporting all the Regulatory based tasks such as and not limited to TERM testing, EMF surveys, EMF testing, TRAI compliances etc.

7Transmission Network Operations

10> Deviation with Planned Data> Availability of N/W Connectivity Diagram> NMS Visibility

8Opex & Cost Control

10> Vehicle, Mobile, Manpower (Engineer, Rigger & Technicians)

9Trainings & Processes

5> 100% Adherance of Videocon Processes> Technical Skills (Inhouse & On Job Training)> Communication Skills

10Customer Satisfaction

5 > Proper Resolution of Customer Complaints

Total 100

FLE:

Annexure 21



S. No.

Activity Weightage

Description

1 KPI's Maintenance 20Network Availabilty to be maintained within Benchmark

2Preventive Maintenance of Sites

20

> Preventive Maintenance of Sites ( 100% Pre Monsoon Health Check for all MW links and BTS Sites, 100% BSCs Monthly Health Checks as specified and Faults clearence within the same day, Monthly Infra Alarm Testing )


15> Closer of All TT's with SLA> 40% Reduction in BSS Alarms, TRX Faults

4 Regulatory Support 10Provide all on field support to meet any regulatory compliance and testing.

5Circle Inventory & Network Database Management

10

> Zonal Inventory database update and Reconcillation

(Including BTS,BSC,TCSM,MW,NEC,Antennas ETC.) > Faulty Material R&R

6Network Expansion & Project Support





5 > Resolution of Customer Complaints

Total

100

BSS Manager:

Annexure 22

S. No. Activity Weightag Description



e1 KPI's Maintenance 25 All KPI's are maintained within Benchmark


10

> Preventive Maintenance of Sites ( 100% Pre Monsoon Health Check for all MW links and BTS Sites, 100% BSCs Monthly> Health Checks as specified and Faults clearence within the same day > Deviation with Planned Data.> Availability of N/W Connectivity Diagram> NMS Visibility


10> 100% Reduction in BSS Alarms, TRX Faults, Hardware Faults


10> Circle Inventory database update and Reconcillation (Including BTS,BSC,TCSM,MW,ALU,NEC,Antennas) > Faulty Material R&R



6 Opex & Cost Control 10> Vehicle, Mobile, Manpower (Engineer, Rigger & Technicians)

7 Trainings & Process 10> 100% Adherance of Videocon Process> Technical Skills (Inhouse & On Job Training)> Safty tool Audit


5 > Insure Customer Complain Resolution in time

9 Network Visit 10> 20% site Visit of All cluster and all BSC & TX POP location

Total

100

BSS SME:

Annexure 23



S. No. Activity Weightage

Description

1 KPI's Maintenance 15 All KPI's are maintained within Benchmark

2Preventive Maintenance of BSS Network

15

> Preventive Maintenance (100% BSCs Monthly Health Checks as specified and Faults clearence within the same day)> Timely Back of All BSC Nodes Availability of N/W Connectivity Diagram

3BSS Alarm Reduction & TRX Fault

15> 100% Reduction in BSS Alarms, TRX Faults, Hardware Faults> Coordin ation with ZTL's

4 Process Adherance 10> Ensure Propoer Adharance of All Videocon Process in Circle

5NOC/OMCR Operations

10> Timely Escalation and Resolution of All BSS Related Faults> Fault Rectification Support to Field Team


5> Circle Inventory database update and Reconcillation (Including BSC,TCSM) > Faulty Material R&R


10> New Node Handover (Punch Points Sharing) within 48 Hrs.

8 Trainings 10 > Technical Skills (Inhouse & On Job Training)


10 > 100% Customer complain Resolution

Total

100

TX Lead:



Annexure 24

S. No.

Activity Weightage Description

1 KPI's Maintenance 10 All KPI's are maintained within Benchmark


20

> Preventive Maintenance of Sites ( 100% Pre Monsoon Health Check for all MW links )> Routine Protection Check> Tx NMS Visibility

3 Tx Alarm Reduction 15 > Transmission Alarm Reduction

4SPOC for All Tx NMS Related Activity

15> Interaction with TX NMS Team for Field Support> Follwoup with TTSL Team for NMS Visibility

5 Tx Software Upgrades 10> As per Plan received from Planning or Central Team





8 Trainings 5 > Technical Skills (Inhouse & On Job Training)Total 100

RF Lead:

Annexure 25S. No. Activity Weightage Description



1KPI's

Maintenance20

> All KPI's are maintained within Benchmark> Optimzation based on the customer complaints and

improving NW quality.> Dimentioning (LAC Planning, SD & TCH)

> Worse Cell Analysis and Closure> Routine Drive Test for N/W Helth Checks

2 RF Planning 20

> New Area, Infill Sites , Capacity sites planning as per the guidelines> RF surveys

> Updating the RF palnning projects on the planning tools

> ICR Planning and analysis> EMF and SACFA Compliance

3 Analysis 10> Implementation of New Feature and Further Analysis

for Impact on KPI's > Site Master Database Maintenance on Regular Basis

4Customer

Complaints10 > Resolution of All RF Related Complaints within SLA

5Regulatory

Support10

> Supporting all the Regulatory based tasks such as and not limited to TERM testing, EMF surveys, EMF

testing, TRAI compliances etc. > Timely Submission of All Regulatory Related Report

6

Network Expansion &

Project Support

10

> New Site Handover> RF Support for Project

> TRX Addition / Removal> New BSC Planning

> Rehoming Plan

7Trainings & Processes

5> 100% Adherance of Process

> Technical Skills (Inhouse & On Job Training)

8Opex & Cost

Control5 > Vehicle, Mobile, Manpower (Engineer, Rigger )

9Customer

Satisfaction10 > Insure Customer Complain Resolution in time

Total 100

RNO:

Annexure 26:



S. No.

Activity Weightage Description

1KPI's Maintenance & RF planning 30

> All KPI's are maintained within Benchmark> Worse Cell Analysis and Closer> Routine Drive Test for N/W Health Checks> RF planning support and RF surveys> SCFT

2 Report Submission 15 > Preparation DT Reports and Pre and Post Analysis3 Customer Complaints 15 > Resolution of All RF Related Complaints within SLA

4 Regulatory Support 10

> Supporting all the Regulatory based tasks such as and not limited to TERM testing, EMF surveys, EMF testing, TRAI compliances etc. > Timely Submission of All Regulatory Related Report

5Network Expansion & Project Support 10

> New Site Handover> RF Support for Project> TRX Addition / Removal> Support for Rehoming Activities

6 Trainings & Processes 10> 100% Adherence of Process> Technical Skills (Inhouse & On Job Training)

7 Customer Satisfaction 10 > 100% Customer complain Resolution Tota

l 100

Vehicle Management:

Daily Vehicle Usages Report:

Cluster lead need to validate the Vehicle usage report .

Annexure 27



Daily Vehicle Usage Report -Month

Vehicle No

Vehicle Type

Planned Km

User Name

Circle Name Rate

DateStart Time

Close Time

Total Time Route Description Start Km

End

Km

Total Km

*Transport MIS Mails to User on Daily Basis *Monthly Mails ->Top 10 Voilaters

ISSUES OF Vehicle:

Share the vehicle issue in attached format:



Annexure 28

Issues of VehicleS.NO

Vehicle Owner

Vehicle Location

Issues of Vehicle

Open Issue Date

Close Issue Date

1 2 3 4 5

Vehicle Audit Report:



Annexure 29

Tools & Tester Detail:-



Annexure 30

S.No DESCRIPTION TOTAL Available Tools

Remark

1 GARMIN GPS 2 Lensatic Compass 3 Measuring tape- Freemans 4 Binocular - Bushnell 5 Safety Belt -Karam 6 Tool Kit 7 Cable and Antenna Analyzer JD723A 8 BER Meter with accessories 9 Optical Fiber Power Meter

10 Optical Laser Source 11 Digital Power Meter(Power sensor, Elements) 12 Hub Tool Kit 13 Battery Charger 14 Camera 15 Vacuum Blower 16 Alti Meter Digital-Barigo 19 EMF Meter 20 NEC Laptop

Glossary:-

A



Abis interface An interface between the BSC and the BTS.

Antenna A device that converts the electromagnetic energy. It is used to radiate andCollect radio waves. In transmission, it converts the high-frequency current toThe electromagnetic wave; in reception, it converts the electromagnetic wave toThe high-frequency current.

BBaseband Baseband is a form of modulation in which the information is applied directly tothe physical transmission medium.

BSS Base station system. The BSS system consists of the BSCs and the BTSs. TheBSS is controlled by the Mobile Switching Center (MSC) and communicatesWith the MS in the radio coverage area.

BTS Base transceiver station. The mobile communications system consists of theMS, BSS, and NSS. The BSS consists of the BTS and the base stationController (BSC).

CCarrier A sine wave whose bandwidth is much higher than the signal bandwidth. Thecarrier is identified by amplitude, frequency, and phase.

DDouble-transceiver A mode in which a board provides two TRXs.

E

EDGE Enhanced Data rates for GSM Evolution. A data-enhanced mobile technologyBased on the GSM/GPRS network. It is also called the 2.75 generationTechnology. As a high-speed mobile data standard that remarkably improvesthe efficiency of the GPRS channel encoding, EDGE allows the data rate up to384 kbit/s; thus fully meeting the broadband requirements of radio multi-mediaApplications in the future.

FFour-way receive diversityA technology in which signals are received in four routes, which can gain moreUplink diversity gain than the main diversity.

G

GPRS General Packet Radio Service. A new mobile data service available to almost



every GSM system. It is a connectivity solution based on Internet Protocols thatsupports a wide range of end-to-end and WAN applications. GPRS is atechnology between the second (2G) and third (3G) generations of mobiletelephony.

GSM The Global System for Mobile Communications is originally developed as apan-European standard for digital mobile telephony. GSM has become theworld's most widely used mobile system. It covers GSM900, DCS1800, andPCS1900 with the data rate 9.6 kbit/s.

HHandoverOne of the important technologies in the radio communications that hands overan ongoing call from one radio channel to another to maintain the trafficconnection. The handover can be implemented within a cell or in different cells.

RReceive diversityThe most common type of diversity, where a mobile device uses two physicallyseparate antennas to combine signals from the two antennas to reduce theimpact of spatial variations in signal strength and thus increase the averagedata rate available - sometimes dramatically.

SSDH Synchronous Digital Hierarchy. A communication transmission mechanismdefined by the ITU-T. It is derived from the Plesiochronous Digital Hierarchy(PDH).

TTMA Tower Mounted Amplifier. A low noise amplifier installed on the antenna.

Transmit diversity A method to realize the multi-path which optimizes the downlink

Signals.

TRX Transceiver. An entity that serves up to eight TCHFs in full-duplex mode. If thelow-speed FH is not used, a TRX serves one RF carrier.

U

Um interface Also called radio interface. A standard interface between the MS and the

BSS.

Acronyms and AbbreviationsVideocon Mobile Services Page , Total


Acronym and Abbreviation Full spelling

BSC Base Station Controller

LMT Local Maintenance Terminal

M2000 Imanager 2000

GOMU GSM Operation and Maintenance Unit

RSL Radio Signaling Link

OML Operation and Maintenance Link

GMPS GSM Main Processing Subrack GSM

GEPS GSM Extended Processing Subrack

GTCS GSM TransCoder Subrack

GEIUA GSM E1/T1 Interface Unit for A

GEIUB GSM E1/T1 Interface Unit for Abis

GEIUT GSM E1/T1 Interface Unit for Ater

GEIUP GSM E1/T1 Interface Unit for Pb

GOIUA GSM Optic Interface Unit for A

GOIUB GSM Optic Interface Unit for Abis

GOIUT GSM Optic Interface Unit for Ater

GOIUP GSM Optic Interface Unit for Pb

GXPUM GSM eXtended Processing Unit for Main service

GXPUC GSM eXtended Processing Unit for Cell Broadcast service

GSCU GSM Switching and Control Unit

GTNU GSM TDM Switching Unit

GGCU GSM General Clock Unit

GUI Graphic User Interface

SCCP Signaling Connection Control Part

LAPD Link Access Procedure on the D channel



Acronym and Abbreviation Full spelling

CIC Circuit Identification Code

PCIC Packet Circuit Identity Code

TC Transcoder

CHR Call History Record

GPRS General Packet Radio Service

GSM Global System for Mobile communications

GDPUC GSM Data Processing Unit for CS service

DTRU Double-Transceiver Unit

ESN Electronic Serial Number


Videocon Operational Manual 18 Apr 13

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