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APPENDIX H VIDEO TRANSCRIPT OF MARIO’S DESIGN SESSION Captured Still from Video Elapsed Time Designer Actions & Verbal Transcripts Observer’s Notes & Observation Details of Actual Drawing 00:00 started reading the evaluation sheet, & filling in the pre-test questionnaire video tap started at 5:11:00 date: June 18, 1997 name: Mario age: 51 gender: male see Appendix for consent and release form, pre-test questionnaire 02:22 started reading the program designer converts program dimensions with number calculation see Appendix for design program 03:02 03:03 03:07 03:15 03:22 converting feet to meter dividing numbers by 3 (70/3=23, 25/3=8) “70 ft by 25 ft, what is 70 ft? divided by 3 is what?” wrote 70, put lines to divide, put 3, start calculating “meters” wrote down “meters” beside 23 “25 ft is?” looks at 3, said “8” wrote down “8 meters” Mario is from Mexico, uses metric system metric conversion calculation was done on the corner of the design program while reading it
Transcript of VIDEO TRANSCRIPT OF MARIO’S DESIGN SESSIONacmelab.gatech.edu › wordpress › wp-content ›...
AP
PE
ND
IX H
VID
EO
TR
AN
SC
RIP
T O
F M
AR
IO’S
DE
SIG
N S
ES
SIO
N
Captured S
till from V
ideoE
lapsedT
ime
Designer A
ctions&
Ve
rba
l T
ran
scripts
Observer’s N
otes & O
bservationD
etails of Actual D
rawing
00
:00
started reading the evaluation sheet, &filling in the pre-test questionnaire
video tap started at 5:11:00
da
te: Ju
ne
18
, 19
97
name: M
arioa
ge
: 51
gender: male
see Appendix for consent and
release form, pre-test
questionnaire
02
:22
started reading the programdesigner converts program
dimensions
with num
ber calculationsee A
ppendix for design program
03
:02
03
:03
03
:07
03
:15
03
:22
converting feet to meter
dividing numbers by 3 (70/3=
23, 25/3=8)
“70
ft by 2
5 ft, w
ha
t is 70
ft?d
ivide
d b
y 3 is w
ha
t?”
wro
te 7
0, p
ut lin
es to
divid
e, p
ut 3
, start
calculating“m
eters” wrote dow
n “meters” beside 23
“25 ft is?” loo
ks at 3
, said
“8” w
rote
down “8 m
eters”
Mario is from
Mexico, uses m
etricsyste
m
metric conversion calculation w
asdone on the corner of the designprogram
while reading it
Appendix H
Video T
ranscript of Mario’s D
esign Session
2
92
04
:05
started a new piece of paper (page #1, site
plan)th
is pa
ge
con
sists of 4
blo
cks, an
deach block consists of several chunks see F
igure 5-19, analysis ofpage #1
04
:21
04
:23
04
:25
04
:28
drew a sm
all rectangle (sequence #1-4) torepresent sitew
rote 8 (#5)added dim
ension: “23” (#6) and “meters”
(#7)w
rote “meters” beside “8” (#8)
• Block 1 -- S
ite* C
hu
nk 1
-- site &
dim
en
sion
left w
est
top
no
rth rig
ht e
ast
bo
ttom
sou
th w
idth
len
gth
04
:47
05
:14
05
:20
drew a line below
site (#a), wrote W
(#b),&
E (#c), &
drew an arrow
(#d)w
rote N (#e)
“I am
finish
ed
”
*Ch
un
k 2 -- o
rien
tatio
n h
orizo
nta
l line
we
st e
ast
arro
w u
p n
orth
05
:30
05
:36
rea
d th
e p
rog
ram
, “yes, north side...w
est
side
fa
cing
m
ain
stre
et..”
add streets, two vertical lines (#X
, & Y
).
*Chunk 3 -- street
vertical street p
ara
llel to
the
left
Appendix H
Video T
ranscript of Mario’s D
esign Session
2
93
05
:57
wrote program
requirements of people
while reading the brief:
“1
a
rchite
ct,
3
d
esig
ne
rs, 3
CA
D o
pe
rato
rs, 2
con
tract d
raftsm
en
, .
... se
creta
ry, 2
stud
en
ts”
• Block 2 -- program
, people 1 arch(tect) 3 design(ers) 3 C
AD
op(erators) 2 cont(ract draftsm
en sec(retary) 2
st(ud
en
ts)
06
:26
wrote &
read next paragraph about spacerequirem
ents from the design program
: “kitch
en
ette
, b
ath
roo
m,
stora
ge
spa
ce,
prin
ting
,
plo
tting
, and com
mon area”
• Block 3 -- program
, space kitch
en
ette
ba
th(ro
om
) storage space p
rint
plo
tting
comm
on area
07
:21
07
:22
07
:23
07
:24
07
:25
07
:31
started drawing the site again, first a
vertical line as street and site boundary(#1)then continue to com
plete a rectangle (#2-4), drew
top boundary (#2)right/east side (#3)bottom
/south side (#4)then add street (add line #5)over trace bottom
horizontal boundary (#6) • Block 4 -- site again, in larger scale
vertical (left) west (face m
ainstreet) to
p n
orth
righ
t ea
st b
otto
m so
uth
(sequence same as B
lock #1, Chunk
#1)
vertica
l stree
t pa
ralle
l #1
to th
e le
ft south side (connects to anotherbldg.)
Appendix H
Video T
ranscript of Mario’s D
esign Session
2
94
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ideoE
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Observer’s N
otes & O
bservationD
etails of Actual D
rawing
07
:40
reached a new piece of paper (page #2,
enlarged site)lined this piece of paper w
ith the rest
see Appendix for page #2
07
:44
07
:52
08
:06
08
:11
08
:27
drew lines for street (#1-2)
the
n a
sked
“can I have a scale?”
wrote a letter N
(#3)drew
an arrow pointing up (#4)
wrote dow
n “8X23 m
eters” (#5)
Appendix H
Video T
ranscript of Mario’s D
esign Session
2
95
Captured S
till from V
ideoE
lapsed T
ime
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ctions&
Ve
rba
l T
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scripts
Observer’s N
otes & O
bservationD
etails of Actual D
rawing
07
:32
scale arrived, designer reached for newpaper (page #3, floor plan)
see Appendix for page #3
08
:41
08
:42
08
:45
08
:50
08
:51
08
:53
08
:55
09
:00
09
:01
09
:03
09
:05
09
:06
09
:07
09
:09
09
:12
09
:16
09
:23
put scale on the new tracing paper #3,
landscape orientationdrew
horizontal line (#1) along rulerturned paper (90° C
W) to portrait
orientationdotted along scale (#2),drew
horizontal line (#3)turn papered (90° C
CW
) to landscapeo
rien
tatio
n,
put scale to see where 23 m
eter isturned paper back (90° C
W) to portrait
orientationdotted on 8 m
easure on scale ruler (#4),turned paper (90° C
CW
) back to landscapeorientation “S
cale
g
ives
me
a
n
ide
a
ab
ou
tp
rop
ortio
n...
this
is th
e
wa
y I
do
it”turned paper back to Landscape orientationand put dow
n scale along the dotsdrew
horizontal line (#5),m
oved scale to vertical position and linedup w
ith dot #4 and end of line #1,drew
vertical line #6“I n
ee
d to
ge
t an
ide
a h
ow
the
pro
po
rtion
s a
re”.
searched for old trace pages
• Block 1 -- S
ite* C
hunk 1 -- boundaries of the site
started new paper (page #2), drew
rectangle site on landscape orientation,(horizontal is the long side)
5:20:05 observer asked “why use
scale?”
see Appendix for page #3
Appendix H
Video T
ranscript of Mario’s D
esign Session
2
96
09
:24
09
:25
09
:29
09
:30
(observer comm
ented)“still
ha
ve
to
ge
t th
e
righ
t se
nse
of
dim
en
sion
” p
oin
ted
to tra
ce p
ag
e #
1,
“this is thew
ay I d
id it first tim
e, th
ep
rop
ortio
n
turn
s o
ut
wa
s a
llw
ron
g ...”
hand moved back to current tracing paper 5:20:24 observer com
mented “this is
only for conceptual design”
09
:34
09
:36
09
:40
“oka
y,. It’s
8
by
23
m
ete
rs,w
rote “8 x 23 meter” (#a)
pu
t scale
do
wn
by lin
e #
3,
“size of thedoor” p
ut tw
o d
ots (#
b)
* Chunk 2 -- dim
ensions & scale
dim
en
sion
s 8 x 2
3 m
ete
rs scale -- size of a door
09
:49
10
:02
10
:08
“so, w
ha
t do
we
go
t?”
wrote dow
n 1:100 (#c)w
rote down date (#d, Junio 18, 1997)
* Ch
un
k 3 -- n
ota
tion
s sca
le 1
/10
0 d
ate
-- Jun
e 1
8, 1
99
7
Appendix H
Video T
ranscript of Mario’s D
esign Session
2
97
10
:13
10
:15
drew arrow
(#X)
wrote “N
” (#Y)
* Ch
un
k 4 -- o
rien
tatio
n a
rrow
up
no
rth
10
:18
looked at program and site
Appendix H
Video T
ranscript of Mario’s D
esign Session
2
98
10
:24
10
:25
10
:26
10
:27
10
:30
10
:38
10
:40
10
:42
10
:47
dotted on the bottom of w
est wall,
added line on top of west w
alladd dots for w
indows on w
est wall,
overtraced west w
all,trace north w
allovertrace bottom
wall,
(observer questioned)h
atch
ed
bo
ttom
to b
e w
all,
“these arew
alls,
righ
t?
Y
ou
ca
n’t
pe
ne
trate
them” (h
atch
ing
be
twe
en
the
wa
ll line
s)overtraced right w
all
* Ch
un
k 5 -- site
ag
ain
distance from dot to bottom
is size ofdoor w
est
no
rth so
uth
(ma
ke so
lid w
all w
ithhatching) e
ast w
all
5:21:40 observer asked “what are
those?”
see Appendix for P
age #2
11
:09
11
:12
11
:13
11
:14
11
:16
11
:18
11
:26
11
:30
drew sm
all rectangle on left bottom corner
(#1)traced the top horizontal line (#2)added another parallel line on top (#3)drew
one more line closer to top w
all (#4)added vertical line connecting them
all (#5)overt raced top w
all for top of bottomroom
(#6)over traced top bottom
of top rectangle(#7)over traced right w
alls of top rectangle (#8) * Chunk 6 -- entrance &
receptionarea
Appendix H
Video T
ranscript of Mario’s D
esign Session
2
99
11
:40
11
:55
12
:00
12
:03
12
:12
“oka
y, so
w
e
ha
ve
go
t o
ne
arch
itect,
thre
e,
thre
e
wh
at?
”used scale to m
easure vertical line, dotted(size of architect’s office)used scale to m
easure horizontal line,dotted, (w
idth of architect’s office)drew
horizontal line (bottom w
all ofarchitect’s office)“w
e
ha
ve
spa
ce
for
rece
ptio
nist...
and....” (po
inte
d to
spa
ce o
n th
e le
ft)
* Chunk 7 -- architect’s office
considered the next space for 3designers
drew south w
all for architect’soffice
considered previous receptionist’sspace
12
:20
12
:30
12
:44
12
:59
13
:01
13
:02
overtraced wall, w
indow, for the architect’s
office which is next to receptionist room
added door (#X)
drew desk (#1), chair (#2)
drew desk (#3), chair (#4)
observer questioned“ch
airs, th
ese
are
cha
irs for
architect and client” (po
intin
g a
nd
overtrace the 2 half circles in the room)
* Chunk 8 -- furniture in architect’s
office door desk, chair desk, chair
5:24:01 observer asked “what’s that? “
designer responded by overtracing #2,said it’s for the architect, andovertraced #3 for the client
13
:10
13
:17
13
:20
“this is for receptionist” (drew chair #X
)“file cabinet”
(wh
ile m
akin
g 5
vertica
llin
es fro
m le
ft to rig
ht, #
Y)
“service area?” (dre
w a
qu
estio
n m
ark
on the space above file cabinet, #Z)
drew chair for receptionist
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
00
13
:29
13
:34
13
:41
13
:44
13
:47
drew vertical line to define a space #1
add square lower left (#2)
“kitche
ne
tte”
(wro
te K
insid
e, #
3)
drew another square (#4), next to the
vertica
l wa
ll line
, said
“storage”traced the square (#5), hatched the verticalw
all line (#6), and wrote “S
” (#7)
designer first defined the spacethen added kitchen counter (w
rote “K”)
and then added storage counter (wrote
“S”)
13
:53
13
:56
14
:06
“dra
ftsma
n,
wh
at?
”“th
ree
d
esig
ne
rs, o
kay,
so
let’s
line
the
m u
p h
ere
”used scale to m
easure a space, dotted one(#A
), two (#B
), three (#C)
designer read the program, identified a
need for 3 designers
designers used scale to make 3 even
designers’ space
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
01
14
:10
14
:15
14
:18
drew vertical line from
the dot (#1)drew
another vertical wall line (#2)
drew another vertical w
all line (#3)
designer drew three repeated w
all linesfro
m th
e to
p o
f the
wa
ll to th
e d
ots
made previously w
ith measurem
entfrom
the scale
14
:26
14
:31
ho
rizon
tal lin
e, o
ne
, two
, thre
e (ta
ble
# a
,b
, c)vertical square (table #1?)
designer drew 3 horizontal lines in the
3 previously defined space
then added a table on the left most
space
14
:38
14
:50
moved to the left of the draw
ing, usedscale, and w
rote dimension “3 m
eters”used scale, for low
er part, wrote “4-5”
designer adding dimensions for the
len
gth
of th
e ro
om
s
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
02
15:0
5w
rote on the top: 3, 4, 3, 3, 3designer put dow
n dimensions for the
width of individual space
15
:15
15
:28
drew table, table (#2. 3)
drew chair chair chair (chair # X
, Y, Z
)continued to draw
table, and then drew3 chairs
15
:38
15
:58
16
:01
drew L shape table on the top right corner
use scale to adjust width
drew a parallel line to m
ake the table wider after considering the 3 designers
workspace, designer m
oved on to drawtable to prepare C
AD
workstations
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
03
16
:09
16
:17
drew shape, shape, shape (m
onitor #1 onle
ft of ta
ble
, #2
on
the
corn
er o
f L, #
3 o
nends of L shape table)overtraced m
onitor 1, then 2, 3
designers drew shapes for com
puterm
on
itors
the shapes could be identified ascom
puter monitors because
1) 3
CA
D o
pe
rato
rs is the
ne
xt item
after 3 designers2) at 23:40 designer pointed to thema
nd
said
“these are monitors”
16
:43
16
:44
drew new
vertical line (right boundary ofconference room
, #1)drew
horizontal line (top boundary ofconference room
, #2)
designer defined a new space for
conference room
16
:49
16
:50
16
:55
17
:03
17
:09
drew a rectangle (big table # 0)
drew chair, chair chair (half circles #1-3)
and then curve, curve (chairs? #4, 5)“ta
ble
d
on
e?
g
en
era
l sto
rag
e,
plo
tting
”
dotted along top wall to m
ake window
pa
rtition
s (# a
, b)
added a door (#c)
designer first drew a conference table,
then added 5 chairs
designer looked to the right of theconference room
and comm
ented abouta plotter (not draw
n until 23:46)
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
04
17
:12
17
:14
17
:15
“sitting here” (d
rew
ha
lf circles 1
, 2, 3
)observer questioned“U
mm
”5:28:14 observer asked “w
hat’s that? achair?”
designer moved to the C
AD
area andadded chairs for the com
puterw
orkstations
17
:24
17
:31
17
:33
17
:38
17
:42
extended L table and added a mirrored low
erL tabledivided desk to three parts (from
right toleft)drew
half circles (chair #1, chair #2, chair#3)
“the
y are
all h
ere
, tha
t’s it?”
“you
ha
ve tra
cing
pa
pe
r?”
after CA
D w
orkstations area,designers w
ent on to create more
working space for the interns
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
05
Captured S
till from V
ideoE
lapsed T
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ctions&
Ve
rba
l T
ran
scripts
Observer’s N
otes & O
bservationD
etails of Actual D
rawing
17
:50
new tracing paper (page #4, trace, plan)
18
:04
18
:10
18
:16
lay tracing paper on top of the drawing
just made
drew left m
ost vertical lineadded 5 dots for divisions on vertical line(#
l, m, n
, o, p
)
18
:26
18
:28
18
:29
18
:31
18
:33
18
:35
18
:36
18
:37
added 7 rectangular dots from left to right
-- overtraced small rectangle repeated 7
time
s on
top
ho
rizon
tal lin
ecolum
n #aco
lum
n #
bcolum
n #ccolum
n #dco
lum
n #
e,
colu
mn
#f,
column #g)
#l is for the door, #m for receptionist’s
desk, #n, o for window
s
#a is for right wall of receptionist area
#b is for right wall of architect’s office
#c, d, e for right partitions fordesigners space (#e also for left ofC
AD
space)#f is another colum
n, and #g lands onthe corner of w
alls1
8:3
7“co
lum
ns”
designers said “columns” w
hilefin
ishin
g th
e la
st sma
ll recta
ng
les
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
06
18
:41
18
:44
18
:48
18
:51
moved hand to left division dot, and m
ovedhorizontally and dotted an horizontal baron the right w
all (repeated 4 times) (#x)
repeated action, on a lower division dot,
moved and dotted horizontal bar on right
wall, m
oved down (#y)
moved up and added another horizontal bar
(#w)
moved dow
n, another horizontal bar (#Z) th
e p
artitio
ns o
n th
e rig
ht w
alls (#
w,
x, y, z) line
d u
p w
ith th
e p
artitio
ns o
fth
e le
ft wa
ll (#o
, n, m
, l)
18
:55
19
:03
19
:09
19
:20
19
:23
19
:31
19
:35
19
:40
added door to left bottom room
added sofa
over traced left wall, added w
indow dots,
double line wall
drew a rectangle (receptionist’s table)
drew half circle (receptionist chair)
drew upper left horizontal line
made a new
L shape,overtraced and darken w
alls
designer drew furniture on top of the
underlay (page #3)
this is the reception area
new furniture this layer
sofaL shape desk / file cabinet
19
:48
19
:50
19
:52
19
:54
19
:55
19
:56
20
:00
on right of reception area, added partitions(2
do
ts, #a
, b) o
n h
orizo
nta
l wa
ll (bo
ttom
boundary of architect’s office)overtraced horizontal w
alls (#c, d)overtraced higher vertical w
all (right ofoffice, #e)added a colum
n (#f)overtraced low
er vertical wall (#g)
added a door (#h)overtraced top w
all, double lined (forw
ind
ow
s, #i, j)
this is the architect’s office, placesright next to reception area by the Lshape desk
designer drew partition w
all lines todefine the space w
ind
ow
mu
llion
s/colu
mn
s sin
gle
line
win
do
ws
window
, column, w
indow door double lined w
indow/w
all
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
07
20
:03
20
:12
20
:15
tab
le 1
, tab
le 2
(#1
, 2)
added horizontal line parallel to bottomw
all (#X)
chair 1, chair 2 (#3, 4)
placement of furniture to define space
desk chair desk chair long narrow
counter/file cabinet?
20
:35
20
:41
drew one line, overtraced top w
all (#0)drew
parallel walls connecting colum
ns 5tim
es fro
m le
ft to rig
ht (#
1 - 5
)
20
:53
20
:58
21
:02
21
:07
21
:09
21
:10
traced vertical over three time (#1, 2, 3)
drew vertical table, horizontal table (a, b)
drew horizontal table, vertical table (c, d)
chair (X)
chair (Y)
chair (Z)
vertical partition 1-2-3vertical table 1-2horizontal table 1-2horizontal table 3, vertical table 3chair 1-2-3
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
08
21
:20
21
:30
21
:49
21
:50
22
:04
22
:13
“too small” w
hile
loo
king
at co
nfe
ren
ceroomlow
er kitchendarken low
er walls
hatch the wall
over trace left box of kitchen
drew a box, and sm
all circles stove “put
stove
s h
ere
”
too small referred to the conference
room, in next chunk, designer m
ade theconference larger by m
oving the wall
and door to the right of underlay plan
22
:28
22
:33
22
:35
drew a vertical w
all at the right of thevertical w
all in the underlay, and tracedthis new
line over
added 4 dots on the top wall, and drew
adoor next to vertical w
all (moved the
underlay door to the right)
“yup
”
(this extends the conference room larger
to th
e rig
ht)
5:33:35 observer asked “are youm
aking it larger?”
22:4
8drew
a table, then 5 chairs (CW
: chair # a,b
, c, d, e
)clockw
ise
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
09
23
:02
23
:20
23
:21
23
:25
overtraced monitor, 1-3
traced L shape table (where the m
onitorssit o
n)
overtraced right wall (double lines)
dotted window
partition on the right wall
mo
nito
rstablew
allw
indow m
ullions
23
:34
23
:39
23
:40
23
:46
23
:59
24
:08
table #1-2-3trace left side of chair (4)“th
ose
a
re
mo
nito
rs”
bo
x line
bo
x plo
tter “let’s put a
plo
tter h
ere
” (#5
)drew
box on the L shape table on therig
ht, “a printer”
(#6
)drew
3 chairs chair, chair, chair, right tole
ft (#x, y, z)
designer pointed to the monitors draw
no
n la
st chu
nk
24
:09
24
:18
24
:20
24
:21
24
:24
drew chair, chair, chair (for com
puters)(#
1, 2
, 3)
drew a box (table #4)
observer questioned“n
ee
ds a
tab
le to
pu
t stuff, to
pu
tplans on”, p
oin
ting
to th
e p
lotte
r, #5
of
last chunk)
drew horizontal, vertical tables (#5, 6)
“an
ywa
y, to
p
ut
thin
gs”
5:35:20 observer asked “what’ that
for?”
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
10
24
:31
24
:40
24
:50
24
:55
25
:10
25
:20
wrote 3 4 3 3 3 (dim
ensions copied fromunderlay trace)w
rote 3, 3, 1 m (on the underlay
previously he had written "3 m
eter", and"4-5" on that relative location)
arrow N
8X 23 scale 1:100
drew a little dog
“a d
og
is he
re”
Designer has previously w
ritten on thebottom
layer some dim
ensionindicators: "3 m
eters" and "4-5". Now
he translated the "4-5" to be "3 and "1"(m
eter)
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
11
Captured S
till from V
ideoE
lapsedT
ime
Designer A
ctions&
Ve
rba
l T
ran
scripts
Observer’s N
otes & O
bservationD
etails of Actual D
rawing
25
:58
“okay, next question” starte
d re
ad
ing
the next taskT
ask 2
- ligh
ting
(exp
lan
atio
n)
designer explained about lighting onlydid not engage in new
design drawing still operated on page #4 plan
trace
26
:16
26
:20
26
:21
26
:27
26
:30
“this
task
is d
oin
g
the
sa
me
thin
g”....
“it sa
id
ligh
ting
”observer questioned“I a
lrea
dy d
id it”
“it’s from
the
win
do
w”
“Th
is is
pa
ralle
l p
roce
ssing
” wro
te“parallel processing”“L
igh
ting
co
me
fro
m
the
win
do
ws”
5:37:20 observer asked “tell me about
ligh
ting
”
Designer thought that each different
task would be different design. It
surprised him that T
ask 2 has same
design program except a focus on
ligh
ting
.2
6:3
53
6:4
0drew
partitions on top horizontal walls
“Th
ese
w
ind
ow
s, lig
htin
g
are
fro
mn
orth
, so
yo
u
go
t th
e
fron
t stre
et
light. (left h
an
d p
oin
ted
to th
e fro
nt o
fthe entrance, right hand sim
ulated lightscom
e in)
Therefore, he w
ent on to justify andexplain he already thought aboutlig
htin
g in
his p
revio
us d
esig
n o
fsp
atia
l layo
ut.
He used hand gesture to point out
where the light w
ould come from
--front entrance on the left, northw
ind
ow
s on
the
top
....
26
:46
"Yo
u
go
t th
e
ligh
t co
min
g
in
all
over the place.” (ge
sture
of rig
ht h
an
dfingers on top of the w
indows show
inglig
hts co
min
g in
)
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
12
26
:49
26
:51
“So this is north” (h
an
ds p
oin
ting
the
top of the paper)
“so
tha
t’s n
orth
, it’s
go
od
”“e
xcep
t th
ese
g
uys
are
g
oin
g
toget fried” (h
an
d p
oin
ting
at th
e rig
ht sid
eof the plan)
pointed to north
then pointed to right side of the plan
26
:56
26
:57
27
:02
27
:03
observer questioned“because this is east” (w
rote
do
wn
wo
rd E
) “barely light in thea
ftern
oo
n”
observer questioned“S
o,
the
y a
re
go
ing
to
h
ave
g
lare
,Y
es,
the
y a
re.”
“oka
y, yo
u
kno
wa
rchite
cts, th
ey
do
n’t
care
.” “G
ivem
e another tracing paper” (rea
che
dfor tracing paper)
observer asked “why?”
designer wrote "E
" to indicatedirection "E
ast"
observer asked “now w
hat? are theygoing to have glare? “ (rem
embering
there are stories in the Archie case
library stating computer m
onitorshave glare because of the lightingcom
ing in from the w
indow)
27
:27
27
:38
“Th
is is
task
1,
an
d
.. p
artia
l o
ftask 2” (w
rote
“Ta
sk 1 a
nd
pa
rt Ta
sk 2”)
“We
go
t mo
st of it d
on
e” “E
xcep
ter.., should I redo it?” (a
rran
ge
dtracing paper to line up w
ith underneathw
hite paper)
Designer w
rote down "T
ask 1 and partT
ask 2" to conclude this trace haveinvolved concerns not only aboutspatial arrangem
ent but also lightingissue
How
ever, designer noticed something
were not done, and w
ondered if heshould redo T
ask 2. Therefore, he
arranged paper neatly together andgetting ready for the new
trace.
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
13
Captured S
till from V
ideoE
lapsedT
ime
Designer A
ctions&
Ve
rba
l T
ran
scripts
Observer’s N
otes & O
bservationD
etails of Actual D
rawing
27
:42
reached for new trace (page #5, section)
Task 2 - lighting (design draw
ing)see page #5, sectional draw
ing2
7:5
42
8:0
0
28
:04
28
:22
28
:24
28
:32
“Oka
y, so
... w
e
use
th
is”“yo
u
can
fa
ke
it, yo
u
see
, b
eca
use
this
is th
e
wa
ll”
drew double line on the right w
all, make
window
s, dotted 5 times (#X
, Y, 1-5)
overtraced top wall, top line first (#M
, N)
doted 2 times for w
indow (#a b)
double lined bottom w
alls (#G, H
)
On the previous session designer
spe
nt tim
e e
xpla
inin
g, ju
stifying
tha
the had considered lighting issue in thespace layout, then he decided toredo/rew
ork to target lighting issue.
This session designer grabbed a new
tracing paper and started by tracingover w
indow m
ullions of the rightw
all, th
en
top
an
d b
otto
m.
28
:35
28
:36
28
:43
28
:44
28
:45
drew a vertical line (section)
added 2 arrows perpendicular to the vertical
line
“oka
y so
”
observer questioned
“Um
m”
(wh
ile tu
rnin
g p
ap
er)
Vertical line and perpendicular arrow
sare later identified by the designer asse
ction
symb
ols.
5:39:44 observer asked “what are you
doing, cut section? “
Th
is cut se
ction
symb
ol w
ou
ld b
erepeated and drew
2 more tim
es,3
2:4
7, 3
2:5
2 o
n tra
ce p
ag
e #
4 to
indicate cut section A-A
and B-B
.
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
14
28
:46
28
:56
29
:00
29
:01
turn paper around (90 degree CC
W, the
first line become horizontal)
added another horizontal line, parallel tothe first line, added parallel and hatch
observer questioned
“It’s a ro
of”
5:40:00 observer asked “what’s that?”
the hatched walls is a roof
29
:10
29
:12
29
:13
29
:20
moved scale to m
easure, dotted“th
is sho
uld
be
3.5
me
ter” w
rote
“3.5m”
drew a line 3.5 below
the roofdrew
bottom line (ground) and then drew
downw
ard hatch to indicate ground
perpendicular to the roof, designer putscale to m
easure the height for a story-- 3.5 m
eters, dotted, wrote "3.5
meters" and then drew
the wall line to
the ground, and added a horizontalline, and hatch beneath it
29
:24
29
:28
drew right w
alls and hatch indrew
a left wall line and hatched it
after having finished the roof and theground, designer w
ent on to drew right
and left wall
right wall is facing south and therefore
solid as program indicated
left wall had w
indows right under the
roof
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
15
29
:30
29
:33
29
:44
29
:47
put scale to measure (table height)
drew horizontal line from
measured dot
(table top)darken lines the left w
all, and thehorizontal line (table)drew
horizontal line (window
) below the
roof, and right under the window
from the
left, north facing wall
the vertical space was divided
1) height of table2) the bottom
line for window
s
29
:49
29
:50
29
:51
observer questioned“w
indow on top”
, (ha
nd
po
intin
g to
floor plan window
partition dots)added w
indow partition vertical lines
according to dots drawn on plan
(left hand pointed to the window
partitionson the floor plan w
hile right hand drawing
vertical lines)
5:40:49 observer asked “what’s that,”
....”oh, I see” (acknowledged seeing
those vertical mullions for w
indows)
30
:05
30
:15
30
:20
30
:30
drew table line
drew a m
onitordrew
another monitor (left hand pointed on
the plan where the m
onitor is, right handdraw
ing)drew
another box (printer)
tab
le to
pm
on
itor
mo
nito
rprinter
30
:38
30
:39
30
:40
30
:42
designer slashed several lighting beloww
indows,
observer questioned “lig
ht”
“chair” drew
a side view of a chair
5:42:39 observer asked “those arelighting?”
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
16
30
:52
31
:00
31
:09
31
:20
31
:24
31
:33
31
:37
31
:39
“I am not finished yet” to
ok a
wa
yunderlay trace and left w
hite paper asunderlayC
ompared the old plan trace w
ith thecurrent section tracedrew
a person"o
h, w
e h
ave
a p
erso
n h
ere
".drew
a dog"and a dog."drew
horizontal bar on top of the person“th
e p
erso
n is w
ea
ring
a h
at”
5:42:20 Observer questioned: "w
hat’sthat?
5:42:39 Observer asked "W
hat’s that?a hat?"
31
:43
31
:55
31
:59
“oka
y” “th
is is
the
A
uto
Ca
dm
enu” dre
w lin
es o
n th
e m
on
itor (2
horizontal, and one vertical line)“I
ha
ve
to
ge
t re
alistic”
“oka
y, so
th
at’s
com
pu
ter,
sow
ha
t e
lse
no
w?
”
32
:07
32
:10
32
:13
32
:16
“so
tha
t’s th
e
ligh
ting
”“yo
u
can
’t se
e,
be
cau
se
the
y w
illg
et
blin
ds,”
“ligh
t n
ot
go
od
, d
arkish
, a
nd
o
ver
he
re”
“here..” rea
ch th
e flo
or p
lan
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
17
Captured S
till from V
ideoE
lapsedT
ime
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ctions&
Ve
rba
l T
ran
scripts
Observer’s N
otes & O
bservationD
etails of Actual D
rawing
32
:25
designer grabbed a new trace paper (page
#6
, sectio
n)
designer added section cut symbols on
page #4 and then drew sections on page
#6
see page #4, plan and then #6section
32
:38
32
:40
32
:44
32
:45
32
:46
32
:47
32
:50
32
:51
32
:54
32
:56
“oka
y, so
n
ow
is
the
p
ap
er”
put this new trace close to section
“tha
t’s th
is se
ction
, w
he
re
we
cu
tfrom
the roof” (p
oin
ted
pla
n)
reached the tracing paper of plan (page #4)
moved the plan trace on top of section
drew a vertical line
drew 2 arrow
s perpendicular to the sectionline, and w
rote A for both
observer questioned
dre
w a
no
the
r vertica
l “B section”w
rote
B in
bo
th e
nd
s, too
k ou
t the
pla
n
Designer drew
on page #4, plan
5:43:51 observer asked “so we’ve got
A section?”
33
:00
33
:05
33
:17
33
:20
put the trace back on the sectiontraced and drew
the ground line & hatch
under it
traced over the roof linetraced left w
alls (on top of the sectiontrace)
drew section B
-B
ground, roof, left wall
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
18
33
:28
33
:42
34
:05
34
:07
34
:12
34
:18
34
:23
34
:34
34
:47
34
:50
“so
the
se
gu
ys w
on
’t h
ave
a
ny
ligh
t fro
m
he
re...”
moved plan under new
sectiond
rew
tab
le se
ction
, “doesn’t fit ....w
ell.
eve
rythin
g
in
the
w
all”
added a chairtrace left w
allsadded top shelfdrew
plant on top of shelfdrew
light hang from ceiling
drew vertical double line w
alldouble lined chair
designer drew furniture for the
designer's workspace
35
:01
35
:02
35
:06
35
:07
35
:13
35
:15
35
:23
35
:28
35
:30
35
:41
35
:48
35
:49
35
:52
drew a table
drew a chair, another chair
“oka
y”drew
light hung from ceiling
hatched the roofd
rew
he
ad
for a
pe
rson
, “oops, scale is
all
wro
ng
”m
oved scale to measure the figure
“too
ta
ll, th
e
scale
is
all
wro
ng
”“o
kay,
this,
figu
re
tha
t o
ut,
this
pe
rson
is
righ
t n
ow
” th
is is
too
tall,
sort
of
oka
y“n
ow
w
ha
t?”
observer questioned.“U
mm
,” ha
tche
d w
all
”oka
y, th
is is
inte
restin
g,
wh
at
else
?”
designer drew furniture for the
conference room
5:46:48 observer asked “you done?ready for next task? take a break?”
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
19
44
:21
44
:25
44
:34
44
:40
44
:49
break
pla
yed
with
the
scale
rule
r, “this is all
inch
es,
I g
ot
it.”took a new
piece of paperg
rab
be
d th
e ste
el ru
ler, “this is m
etric”“1
o
f 1
00
”“o
kay,
no
w
wh
at”
a break is taken between task 2 &
3
observer offered to find another scaleruler for designer, but designerexpressed it's sufficient that he alreadyhave a scale that have one side inchesand the other side centim
eters
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
20
Captured S
till from V
ideoE
lapsedT
ime
Designer A
ctions&
Ve
rba
l T
ran
scripts
Observer’s N
otes & O
bservationD
etails of Actual D
rawing
45
:01
started up a new tracing paper (but did not
draw on it)
task
3,
visibility
&
priva
cyis
su
e4
5:0
44
5:1
2
45
:30
45
:36
“visibility?
” se
arch
ed
for p
lan
found the plan trace (page #4)
“oka
y, a
ll rig
ht,
visibility,
we
ll,it’s
all
visibility”
“all
visible
, it’s
all
he
re,
it’s a
llsolved, yes it is.” p
oin
ting
at th
e p
lan
designer picked up a new trace and w
asready to start task 3
however, after reading the task, he
believed he already solved visibilityissue in previous draw
ing, therefore hesearched for the tracing paper that hadfloor plan layout and started to explainto observer how
the layout worked
con
cern
ing
visibility issu
e4
5:4
4
45
:50
45
:55
“flow
, h
ere
w
e
go
t se
creta
ry h
ere
,se
creta
ry h
as
con
trol
ove
r th
eo
ffice
““h
ere
pe
op
le w
ere
n’t b
e b
oth
ere
din
th
e
wo
rkspa
ce,
it’s tru
e”
it’s o
bvio
us,
secre
tary
can
se
ein
side
, w
he
n
som
eb
od
y g
ot
a
call,
the
secre
tary ca
n scre
am
do
wn
,rig
ht?
”
designer pointed the receptionist area,and explained how
secretary would
control visitors access and screeningvisito
rs from
dire
ctly go
ing
to th
ew
orking area in the back
46
:03
“you
kn
ow
p
eo
ple
g
ot
the
irlig
htin
g,
exce
pt
for
the
se
gu
ys,th
ey
ne
ed
so
me
scre
en
”
designer pointed the right cornercom
puter monitors and chairs (the
CA
D stations) and explained that area
(east facing window
s) need to haveb
lind
s to b
lock su
n lig
ht
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
21
46
:09
“stud
en
ts, th
ey
are
lo
we
st o
f th
eto
tem
p
ole
, th
ey
go
t th
is to
ug
huse dark corner”
designer pointed to the lower 3
drafting tables and explaining that thearea is the w
orst space (no window
)
46
:13
4:4
6:1
5
“an
d
this
gu
y (a
rchite
ct) g
ot
the
best thing here” (po
inte
d to
the
window
on north)“it’s u
p fro
nt a
nd
”
46
:23
“pro
ba
bly
you
sh
ou
ld
close
it
off
here” po
intin
g p
ossib
le n
ew
wa
ll on
the
right of architect’s office
see trace #7 for the newly added door
that separate the architect’s office andthe w
ork space in the back
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
22
Captured S
till from V
ideoE
lapsedT
ime
Designer A
ctions&
Ve
rba
l T
ran
scripts
Observer’s N
otes & O
bservationD
etails of Actual D
rawing
46
:28
46
:35
46
:37
“actu
ally,
actu
ally
w
ha
t I
will
do
,n
ow
w
e
com
e
to
it”“w
e h
ave
it, we
go
t it ba
ckwa
rds”
lined up the new trace paper w
ith the rest designer put away trace (page #4) then
grabbed a new trace (page #7) to put it
on top of plan (page #4)"backw
ards" would becom
e clear in4
8:3
4
page #7, partial plan
46
:42
46
:55
47
:00
47
:05
dotted on new trace the w
indow partitions
(wh
istled
few
no
tes), “so w
e got”added lines betw
een window
partitionsadded a doordouble lined bottom
walls
designer traced over window
partitions(m
ullio
ns)
47
:10
47
:12
added a wall on the right of conference
roomovertraced the right w
all of the receptionarea (left w
all of architect’s office) butm
ade it longer
designer extended the architect's office first he extended the w
all
47
:20
47
:21
dotted on the bottom w
indow/w
all ofarchitect’s officedotted 2 points lined up w
ith the dots onthe w
indow above on the underlay and the
end of the elongated wall
then dotted on the old window
partition (w
here the window
s were on
underlay) then accordingly w
ind
ow
pa
rtition
en
d o
f win
do
w e
nd
of rig
ht w
all
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
23
47
:27
47
:27
47
:33
47
:38
47
:39
what are you doing?
“make it bigger”
do
t do
t, alo
ng
the
right wall of architect’s office,
dre
w w
all lin
e p
asse
d th
e 3
do
ts, “this
gu
y, is
chie
f, a
nd
th
e
office
, is
kind
o
f sm
all”
added doortraced over bottom
wall
47
:40
47
:44
47
:45
47
:48
47
:53
traced over table (but made it larger),
“this
stays
he
re”,
then chair,table,chairto
p w
all
the designer traced over furniture,slig
htly e
nla
rgin
g th
em
to se
e if th
eoffice w
ill still work after m
aking thespace bigger
47
:58
48
:11
48
:15
48
:22
“file cabinet” cross o
ver re
ctan
gle
“receptionist chair” dre
w a
cha
irdrew
tablecouch
note: the design historythis file cabinet and reception areaw
as the question mark on page #3
was turned into a table/counter on
page #4and now
became divided file cabinet
on page #7
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
24
48
:26
48
:32
48
:34
48
:40
moved trace paper
dotted where the kitchen w
all was from
theunderlayadjust w
all of conference room by m
ovingtrace paper to the right, so this new
dotlined up w
ith conference room’s left w
allo
ver tra
ced
the
wa
ll, “conference roomm
ove
to
h
ere
”
design decided to switch the location
of kitchenette and conference room,
see 46:25 when he said "w
e got itbackw
ards"
48
:44
48
:56
dots 4 window
partitions on the top wall
ha
tch b
otto
m w
alls
designer defined the boundary for theconference room
49
:00
49
:03
“so we got” m
ove
un
de
rlay tra
cing
aw
ay
the new trace landed on the w
hite paperdesigner m
oved out the underlay trace
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
25
49
:05
49
:13
49
:16
49
:22
49
:26
pointed to architect’s office and the lower
spa
ce “w
e got a door here” and ...use the new
er trace, added a doorm
ade window
/wall lines betw
een window
dotsdrew
a tablechair chair chair chair chair chair(clockw
ise)
49
:28
49
:16
49
:22
49
:26
49
:32
“no
w
let’s
ge
t th
e
kitche
n
on
th
eo
the
r sid
e”
moved the new
trace and put the planunderneathlined up right side of new
conference roomw
all with underlay kitchen’s left w
all“kitch
en
n
ow
sits
he
re”
designer started rearrangement of the
space
49
:33
49
:35
49
:36
49
:37
49
:38
49
:41
49
:42
overtraced the left wall,
and extend to the rectangle (counter)traced the top box stovetraced the stoves (4 circles)“so
w
he
n
visitors
com
e
in,
you
do
n’t
see
, yo
u
do
n’t
see
a
kitche
n,”
see
a
kitch
en
w
ith
dirty
dish
es...”
traced over right counter
explaining about kitchen while tracing
over kitchen counters for stoves andsink, and counter
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
26
49
:45
49
:50
49
:55
49
:56
moved trace paper,
“righ
t?”
put another door in the middle of corridor
“let’s p
ut a
do
or h
ere
”
50
:03
50
:04
okay“is that it?” o
vertra
ced
the
righ
t wa
ll of
chief architect’s office
50
:10
50
:12
50
:16
observer questioned “ye
ah
, th
e
gu
ys co
me
in
, th
eguys com
e in” po
inte
d fro
m th
e le
ftw
all to the corridorth
e
clien
ts co
me
in
6:01:10 observed said "I want you to
tell me about visual access"
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
27
50
:17
50
:24
50
:25
50
:28
“an
d th
e a
rchite
ct com
es in
he
re,
the
se
creta
ry, in
fa
ct, th
is is
all
very
ele
ga
nt,
“and in the back here can be am
es
s”
“we
ll th
at’s
no
rma
l”“o
kay
so,
an
d
the
o
the
r g
uys,
ifth
ey
wa
nt
to
go
to
th
e
me
etin
g,
the
y can
com
e u
p h
ere
”
designer used hand gestures to explaincirculation and visual access
6:01:25 observer agreed "yes"
50
:33
“an
d
the
se
creta
ry, p
eo
ple
h
ere
a
ll.p
eo
ple
m
ake
th
e
coffe
e
or
wh
ate
ver ca
n co
me
ba
ck he
re, ca
nco
me
in
side
, so
yo
u
do
n’t
see
it,
righ
t?”
50
:43
50
:43
50
:45
moved trace #4 under current trace #7
“bu
t if
the
re
is n
o
clien
t, th
en
you
can
lea
ve th
e d
oo
r op
en
, the
na
ll th
ese
”
the
se g
uys ca
n a
ll go
aro
un
d h
ere
50
:48
righ
t, is
tha
t it?
6:01:48 observer agreed "okay".5
0:5
4re
ad
the
pro
gra
m:
“consider eachg
rou
p sp
ace
ha
s a fin
e vie
w o
f the
exte
rior”
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
28
50
:57
“yea
h,
the
y a
ll h
ave
fin
e
view
o
fth
e
exte
rior
51
:00
arranged trace paper
51
:01
moved the underlay trace (page #4) on top of current
trace (#7)
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
29
51
:03
“the
y h
ave
fin
e
view
o
kay”
51
:04
“you
see
, you
go
t this ca
r pa
rkhere, a car is here “ d
rew
a sh
ap
edesigner joked about having a carparked outside w
ould be a view for the
office
51
:09
“okay, next?” mo
ved
the
trace
pa
pe
r
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
30
Captured S
till from V
ideoE
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ime
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ctions&
Ve
rba
l T
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scripts
Observer’s N
otes & O
bservationD
etails of Actual D
rawing
51
:12
“next?” tu
rn th
e p
rog
ram
to n
ext p
ag
eT
ask 4
, dim
en
sion
s
51
:19
“no
w w
ha
t” “ple
ase
start a
ne
wsh
ee
t o
f tra
cing
p
ap
er.
this
time
ple
ase
m
ake
su
re
you
r m
ee
ting
roo
m
is la
rge
e
no
ug
h
toa
ccom
mo
da
te
the
ch
ief
arch
itect’s
FA
VO
RIT
E
me
etin
g
tab
le
designer read the task 4 descriptions
51
:26
“this
is w
ha
t?
1.2
5
me
ter
by
3.20 meters” w
rote
1.2
5 m
ete
rs X 3
.20 designer annotated the conversion ofth
e 4
ft x 10
ft to b
e 1
.25
x 3.2
0m
eters
he did the conversion calculation inhis head by dividing the figures by 3.2(?)
51
:40
“also
, d
esig
ne
rs” "d
esig
ne
rs w
ork
spa
ce”
designer continued to read on thesecond part of the T
ask 45
1:4
5
51
:47
oka
y, de
sign
ers’ w
ork sp
ace
, mo
ve
dtrace“th
ese
are
the
de
sign
er’s w
ork
space here" po
inte
d to
the
thre
edesks/cubicles
designer pointed to his drawing w
herethe 3 desks and cubicles are6:02:48 observed responded ‘yup’
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
31
51
:53
51
:54
52
:00
52
:01
52
:03
52
:05
“80
0 sq
. ft?”“h
ow
mu
ch is th
at?”
“de
sign
er
wo
rkspa
ce”
“40?” wro
te 4
0, a
nd
the
n cro
ssed
it ou
t,“2
0
by
40
”“th
is is
20
b
y 4
0
me
ters,
righ
t, “2
0 b
y 40
fee
t?”
after reading the dimension, designer
tried to convert it to metric system
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
32
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till from V
ideoE
lapsedT
ime
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ctions&
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rba
l T
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scripts
Observer’s N
otes & O
bservationD
etails of Actual D
rawing
52
:12
designer used scale to measure
52
:34
“this
is T
HR
EE
.... six
po
int
seven meter “ p
oin
ted
to p
rog
ram
an
dw
rote “6.7”
designer wrote the num
ber directlyunder the num
ber 20, he said “three”and divided 20 by 3 and derived theansw
er 6.7
52
:41
52
:44
52
:45
52
:46
52
:48
52
:49
“this is” w
rote
4
0started calculation 40 divided by 3, drewdivided barw
rote 1, put 3 underneath 4w
rote 10w
rote
3 b
y 1(re
sult is 1
3)
copied 13 to underneath 40
designer performed the calculation of
dividing 40 by 3, and derived theansw
er of 13, so he wrote 13 next to
6.7 (also under the number 40)
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
33
52
:53
52
:55
52
:56
52
:57
52
:58
52
:59
53
:00
“6 point 7” w
rote
6.7
, wro
te 1
3 o
n to
pdrew
horizontal barw
rote “.0” beside 13, started calculation1
3.0
(x) 6.7
wro
te re
sult, 0
. 1,
wro
te 2
by 1
3,
wro
te 9
from
righ
t to le
ft (91
.0)
“mu
ltiple
thirte
en
”
designer performed the m
ultiplicationof 6.7 and 13
5
3:0
15
3:0
25
3:0
45
3:0
55
3:0
65
3:0
75
3:0
85
3:2
45
3:2
85
3:2
9
wrote 0
wrote 8
move up by 130 and dotted
wrote 7 (780)
traced over “8”and horizontal barw
rote
1, p
oin
ting
at th
e n
um
be
rsw
rote 7 dot 8 dot“8
po
int 7
1 sq
ua
re m
ete
rs”“e
igh
ty- seve
n sq
ua
re m
ete
rs?” o
ve
rw
rote “7”5
3:3
75
3:3
9
53
:48
53
:54
“this
is 5
”“o
f all th
e d
esig
ne
rs? I m
ea
n th
ep
eo
ple
a
t th
e
CA
D
statio
n,
or
wh
at?
”observer com
mented “just designers”
“de
sign
ers sp
ace
at le
ast 8
hu
nd
red
squ
are
fee
t”
designer took the scale ruler tom
easure the designer work space
6:04:48 observer responded thedim
ension requirement is m
ean fordesigners’ w
ork space only6:05:02 observer said “just thedesigners” again
54
:04
54
:10
54
:11
“this is nine” loo
king
at th
e sca
le a
nd
wrote “9 “ on the program
paperm
oved scale to vertical position“this is 5” w
rote
5 u
nd
ern
ea
th 9
, ba
r,then w
rote “45”
designer measured the space, calculated
the dimension, and m
easure the spaceboth vertically and horizontally
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
34
54
:27
54
:28
54
:29
54
:30
54
:33
“I can
’t pu
t the
m”
“wh
at d
o w
e g
ot”
“the
se
gu
ys a
lrea
dy
go
t h
ug
ea
mo
un
t o
f sp
ace
”looking at scale m
easure of the length“this is ten, 10 by “, m
ove
the
scale
ve
rtica
l, “six”, I got it, they havee
no
ug
h
spa
ce”
6:05:03 observer responded, “they gotit, that’s good”
6:0
5:4
4 o
bse
rver sa
id, “th
ey g
ot it,
good”
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
35
Captured S
till from V
ideoE
lapsedT
ime
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ctions&
Ve
rba
l T
ran
scripts
Observer’s N
otes & O
bservationD
etails of Actual D
rawing
54
:48
54
:55
54
:57
55
:06
55
:08
55
:14
55
:19
55
:22
put scale horizontal to measure one cubicle
at 3
mm
“3”
mo
ve to
vertica
l po
sition
“this is 3”
“this
pla
ce
is h
ug
e,
the
y ca
n
eve
nd
o
rolle
r ska
ting
”p
oin
ted
to th
e to
p sp
ace
, “yeah, I
me
an
, wo
rk spa
ce, th
ree
by th
ree
me
ters?
”“th
at’s a
big
are
a, th
at’s a
big
are
a,
isn’t
it?“th
ree
b
y th
ree
, ye
ah
it’s
big
”“o
kay”
“all
righ
t”
designer used the scale ruler to checkif all the space are large enough
6:06:03 observer laughed, “okay”
6:06:10 observer agreed, “3 by 3, it’scool”
55
:28
55
:29
“okay” m
ove
d sca
le to
me
asu
re“o
kay
th
ere
, th
is tim
e,
the
me
etin
g
roo
m
sho
uld
b
e
larg
er
en
ou
gh
to
a
ccom
mo
da
ting
”
designer looked back and read thequestion
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
36
55
:34
55
:38
55
:39
“okay, one” ho
rizon
tal m
ea
sure
“this is one” vertica
l“this is”
ho
rizon
tal
me
asu
re,
“well
it’s clo
se”
designer checked the dimensions and
realized it’s not exactly right, so next,he started draw
ing again to modify the
size (described in next column)
55
:44
55
:47
55
:53
55
:54
55
:57
overtraced the table, according to measure
to make it larger
“okay” reached to write “O
K” by the
program“m
ake
th
e
thin
g
a
little
big
ge
r”p
oin
ting
at th
e ta
ble
“we
ll, I
do
n’t
see
w
hy?
“I did a conversion here” pu
t do
wn
the scale along the top of conferencero
om
” “the
re is so
me
thin
g w
ron
g”
designer draw to adjust the dim
ensionsafter adjusting the table size, he w
rote“okay” by the program
where the table
dimension (4 ft by 10 ft) w
as indicated
6:07:00 observer responded,“conversion w
rong?”
56
:02
56
:05
56
:06
56
:08
56
:09
“6
time
s th
irtee
n?
”“let m
e see” “thirteen?” wro
te 1
3“seven” w
rote
7, a
nd
a b
ar
“twenty one” w
rote
2 b
y 13
wrote “9”
“nin
e
on
e,”
“nin
ety
on
e
squ
are
me
ters”
”I do
n’t g
et it
“tha
t’s n
ot
po
ssible
” “n
ob
od
y e
lseis
go
nn
a
fit a
nyw
ay”
designer checked if the dimension
conversion was correct
he
wro
te d
ow
n 1
3 to
mu
ltiple
by 7
he calculated 3X7 is 21, w
rote 1 underth
e b
ar, a
nd
2 lig
htly o
n th
e le
ftbesides 13, and concluded the answ
eris 9
1
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
37
56
:10
56
:20
56
:22
”I do
n’t g
et it
“tha
t’s n
ot
po
ssible
” “n
ob
od
y e
lseg
on
na
fit
an
ywa
y”
designer checking the dimensions w
ithruler scale again
designer decided he finished the job,though a little confused about if hisdim
ension conversion was correct, but
checking with scale seem
ed to assureh
im th
at th
ing
s wo
rk
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
38
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till from V
ideoE
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ctions&
Ve
rba
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scripts
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otes & O
bservationD
etails of Actual D
rawing
56
:29
reached to the program next page, w
hich isthe questionnaire pages
56
:34
56
:42
56
:55
“oka
y n
ow
, o
kay,
wh
at’s
my
idn
um
be
r”designer started circling on thequestionnaireresponded “clearly” for all tasks description“h
ow
d
ifficult?
“n
ot
difficu
lt” a
nd
continued to circle on the not difficult endof the assessm
ent scale of how difficult to
perform the tasks
6:07:36 observer responded, “forgeta
bo
ut th
e ID
nu
mb
er, ju
st go
on
”
57
:02
turned to next page5
7:0
5
57
:14
“do
you
ha
ve a
ny p
erso
na
lized
symb
ol
or
sho
rt h
an
ds”
“of course” wro
te “o
f cou
rse”
designer read out the questions
57
:19
57
:22
57
:29
57
:30
57
:35
57
:37
“for e
xam
ple
” “wh
at sh
ou
ld I
pu
t”?”
“solid
wa
lls” wro
te so
lid“chairs”
wro
te ch
airs
“persons” wro
te “p
erso
ns”
“dogs” wro
te “d
og
s”“plants”
wro
te “p
lan
ts”
observer didn’t recognize the writing
of “solid” first and so at 6:09:06 askedw
hat is that word
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
39
57
:42
57
:47
57
:55
58
:05
“kitchen” w
rote
“kitche
n”
“window
s” w
rote
win
do
ws”
“computers” w
rote
“com
pu
ters”
“roof” w
rote
“roo
f”
58
:10
wrote ”solid”
6:09:06 observer asked “what’s that
word” pointing to the scribble w
ordbeside “w
all”
58
:11
58
:12
58
:20
observer questioned“I didn’t do it here”
, rea
che
d fo
r floo
rplandrew
shapes on the tracing paper (page #4)
6:09:11 observer asked: “what’s the
symbol for roof” because the designer
wrote dow
n “roof” but in the designprocess that sym
bol was not used
so the designer explained that he didn
ot d
o it in
the
sessio
n, a
nd
so h
ew
ent back to tracing paper to draw his
symb
ol fo
r the
roo
f to sh
ow
the
observer5
8:3
4
58
:41
58
:42
58
:45
58
:56
58
:58
“wo
uld
like a
com
pu
ter to
ha
vefre
eh
an
d la
la la
?”
wro
te “I don’t know
”“w
ell,
I re
ally
do
n’t
kno
w”
wrote “none, O
K” (none in scribble form
)observer asked“none” w
rote
“No
ne
”
6:09:41 observer laughed
6:09:56 observer asked “what’s that”
Appendix H
Video T
ranscript of Mario’s D
esign Session
3
40
59
:01
59
:22
“actu
ally,
we
ll
“pla
ce
the
ca
me
rain
a
m
ore
co
mfo
rtab
le
pla
ce “o
kay,
we
fin
ishe
d?
””
In the beginning of the designsession, the video cam
era was placed
on tripod right behind the designer’schair by the observer. T
he designerlooked at the setup and suggested theobserver to m
ove the tripod higher andm
ou
nt it d
irectly o
n to
p o
f the
tab
lew
here he would be draw
ing. During
the whole design session, the designer
sat behind the table while cam
eratripod is high and above his draw
ingarea. T
he tripod was m
ounted on topof the conference table of a 3.5 ftw
idth.
