Vibeke hansen ECBN presentation

21
10’ User Experience Lessons learned [email protected]

description

 

Transcript of Vibeke hansen ECBN presentation

           

10’ User ExperienceLessons learned

[email protected]

           

           

StakeholdersManage expectations...

           

Wow

Oh...

Copyright Slipstream

DTT DCable FreeSatDSat Wii CanvasPlaystation XBox

Reach Wow

Colour display

Tuners

Animation capability

Colour palettes

Access to platform

Frame rate

HD vs SD

Processing Power

Vector Capabilities

Font

Video handling

Broadcast

Android

Cross Platform | Manage expectations

Cross Platform | Navigation devices

Cross Platform | Navigation devices

1 3 42

Primary Navigation Secondary Navigation

Cross Platform | UI

FreeSat Canvas

Copyright BBC

Cross Platform | UI

DTT

Copyright slipstream

           

UsersSwitch off in front of the telly...

           

Users | Browsing behaviours

Wallpaper viewing

Doing something else(Monitoring TV)

User quote:

“I just leave it on in thebackground for some noise while I’m working around the house I tune in and out of watching”

Flick viewing

Non-committed; Minimal filtering

User quote:

“I know what I want to watch when I see it. I don't plan my life with TV Magazines”

Committed Controller

‘Flicking with attitude’

User quote:

“Most of what's on is rubbish I hunt out the best stuff and don't stay put too long”

Search

Intensely focused; Very personalised

User quote:

“I would spend a lot of time setting my system up so I know where to go to get what I want”

Lean back Users Average users Power Users

Copyright Slipstream

Use

rʼs E

xper

ienc

e le

vel

Time

Users | Features Adoption

Basic browsing usingscroll/page and select

Searching for specificprograms using search

Exploring secondary functionsout of curiosity or by chance

Discovering hidden power functions(shortcuts, gesture, accelerators)

Source: BBC Usability team

           

NavigationMake it smart, less is more...

           

Users |

Traditional 10’ Experience

• Lean back

• Entertainment

• Social

• Less effort = better

• Social Event

10ft

Users | Entrypoints

TV

• EPG• Portals• Search• Red Button• Linked data• Promo• Series bookings• Series stacking

• Search• Reviews• Social Rec.• Reviews• Box set

Web

SnackingLean back Users

BrowsePower Users

Users | Screen focus

TV

WebTV

Web TV

Web

TV

Web TV

WebTV

Web

Snacking

Browse

Copyright BBC

Copyright BBC

Copyright Fetch TV

           Ten Top TV Tips

           

Ten Top Tips for TV

1. Know your platform strengths and limitations.2. Simple navigation.3. Clear, visible actionable buttons.4. Typography which is concise and clear.5. Keep important content within the safe areas.6. Keep content close, no more than 3 clicks away.7. Think about how animations can enhance your designs.8. Colour misbehaves on telly – test often!9. Think about depth and well as X and Y.10. Make it entertaining!