VIA EMAIL and US Mail - Thermostat Recycling Corporation · Illinois Environmental Protection...

VIA EMAIL and US Mail

March 29, 2016 Ms. Heather Nash Nifong Illinois Environmental Protection Agency Bureau of Land 1021 N. Grand Ave East Springfield, Illinois 62794 Subject: Thermostat Recycling Corporation’s 2015 Annual Report Dear Ms. Nifong: Since 1998, TRC's national program has collected more than 2.1 million thermostats, diverting more than 10 tons of mercury from the waste stream. TRC continues to do more by increasing its budget, visiting more states (up 38% compared to 2014), and modernizing its work force. You will find attached TRC’s annual collection report for calendar year 2015. TRC would like to highlight some aspects of the 2015 program in Illinois:

• The program collected 10,193 thermostats in 2015. This was a 33% decrease compared to the record number of thermostats collected in 2014.

• In 2015 the program collected 88.8 pounds of mercury in the state of Illinois. Since 1998, the annual pounds of mercury collected in Illinois has increased by an average of 33% per year. During the same time period, the pounds of mercury collected in the nation increased by 21% per year.

• TRC’s website traffic continued to increase in 2015. There was a 44% increase of visitors from Illinois while TRC increased its total annual visitors by 71% compared to 2014.

• The counties with the most bins returned in 2015 were Cook (59 bins), DuPage (28 bins), and Winnebago (15 bins).

If the department would like to discuss any of these items in greater detail, please do not hesitate to contact me directly at 571-302-0877. Sincerely yours,

Ryan L Kiscaden Executive Director

ILLINOIS STATE ANNUAL REPORT

FY 2015

TABLE OF CONTENTS

TRC Annual Report on Mercury-added Thermostat Collection and Recycling in Illinois Calendar Year 2015

Page | 1

Collection Data .............................................................................................................2

Program Education and Outreach .........................................................................6

Summary of Additional Education and Outreach by Channel……………...23

National Program Expenses ................................................................................. 42

2016 Program Plans ................................................................................................ 45

Program Evaluation ................................................................................................. 49

Appendices ................................................................................................................. 71

COLLECTION DATA

TRC Annual Report on Mercury-added Thermostat Collection and Recycling in Illinois Calendar Year 2015 Page | 2

In 2015, TRC recovered 88.8 pounds of mercury from the equivalent of 16,431 mercury

thermostats. A total of 10,193 intact mercury thermostats and 14,321 mercury thermostat

switches were recovered from Illinois collection locations in 2015 (mercury thermostats

recovered from Illinois locations averaged 1.25 switches per thermostat in 2015).

TRC recovered 7,644 thermostats from HVAC wholesale distributor collection locations (75%),

102 from HHW locations (1.4%), 2,446 from contractor locations (24%) and 1 from retail

locations (less than 1%).

Illinois established a performance requirement for manufacturers to collect 22,500 thermostats

for 2015 by statute. TRC did not achieve the performance requirement in 2015.

EXHIBIT 1: 2015 ILLINOIS COLLECTIONS BY BRAND

Brand Holder Thermostats Count Switches

Pounds Mercury

Bard 2 4 0.02 Burnham Holdings 3 3 0.02 Carrier 282 407 2.52 General Electric Corporation

47 128 0.79

Goodman Global 47 72 0.45 Grainger 57 60 0.37 Honeywell 7632 9576 59.37 Invensys 69 75 0.47 ITT Corporation 3 5 0.03 Lennox 198 253 1.57 Lux Products 50 54 0.33 Marley-Wylain Company 6 8 0.05 McQuay International 1 1 0.01 Nordyne Corporation 11 14 0.09 PSG Controls 133 133 0.82 Rheem 71 75 0.47 Sears Holdings 58 63 0.39 Taco, Inc. 1 2 0.01 Trane 153 301 1.87 White Rogers 1290 1400 8.68 York/Johnson Controls 60 74 0.46

COLLECTION DATA


------- Non-Member Brands ------------------------------ ADDISON 1 4 0.02 AIRTEMP 1 1 0.01 AMERICAN STABILIS 1 1 0.01 Brady 1 1 0.01 ces 1 2 0.01 COMFORT ZONE 2 2 0.01 FLORIDA HEAT AND PUMP

1 2 0.01

Heating Green 1 1 0.01 lanair 1 1 0.01 Montgomery Wards 1 1 0.01 Singer 2 2 0.01 SINGER1 2 2 0.01 TRIAD 1 1 0.01 WATER FURNACE 1 2 0.01 ------- NOM (Manufacturer Non Identifiable) ------------------------------ NOM 2 4 0.02 Loose Bulbs 0 1586 9.83

TOTAL 10,193 14,321 88.79

WASTE MERCURY-ADDED THERMOSTAT MANAGEMENT Bins with waste mercury-switch thermostats are received at the fulfillment/processing center in

Golden Valley, Minnesota. The facility is owned and operated by Honeywell International under

contract with TRC.

Bins are received at the loading dock and sent to the TRC processing area. The bin and plastic

liner are opened and the contents are identified, sorted, and tallied. The following data is

recorded for each bin returned and processed: bin number, business name (location name), city,

state, zip code, date returned, number of thermostats and mercury switches by manufacturer and

any non-conforming material.

The bin is returned to the location that sent it in with a new prepaid address label within 72 hours

of receipt. The thermostats are stored and staged in a plastic lined carton in a storage area for

final processing. The containers are dated and processed in order received, first in-first out.

COLLECTION DATA


The containers are returned from the storage area to the TRC processing area to have the mercury

bulbs removed from the plastic housing. Universal Waste Regulations require the disposal of

waste within 12 months of generation. TRC’s processor requires that the disposal occur within 6

months of generation and TRC follows the more stringent requirement. Small quantities of

thermostats are removed from the container, which is then closed again, and placed at the bulb

removal workstation on a tray that contains any potential mercury spillage. The bulbs are

removed from the thermostats and placed into a 2 quart container at the work station. If a bulb

breaks and the mercury spills, the work area is designed to contain the spillage and the operators

are trained in the clean-up and disposal of mercury. The TRC processing area is equipped with

special mercury vacuum cleaners and the work area is vacuumed at the end of the work day to

assure that any spillage is cleaned up and not left to evaporate.

The 2 quart container is emptied into a special 55 gallon drum which is labeled and dated

according to regulations. The drum is sealed with a band and is only opened when contents are

being added to it. Special negative pressure venting assures any fumes are drawn away and

vented when the drum is opened.

The 55 gallon drum is then shipped to Veolia Environmental Services in Port Washington,

Wisconsin for final processing of the mercury ampoules (switches) Veolia Environmental Services

meets or exceeds all local, state, federal and EPA regulations for the management of the product.

Veolia’s approvals for mercury recovery/recycling include:

• EPA - identification WIR000130591 (Veolia Environmental Services, Inc.)

• EPA BDAT Requirement - satisfied by all recovery operations

• CERCLA (Comprehensive Environmental Response Compensation and Liability Act)

• Wisconsin Department of Natural Resources

All facilities processing thermostats shipped to TRC follow all EPA guidelines and regulations. TRC

has a facility license from Hennepin County Minnesota for the operation of the TRC. Honeywell,

Inc. has a Hazardous Waste Generator license from Hennepin County. All persons who handle

COLLECTION DATA


mercury thermostats as part of the TRC operation receive training in the handling of Hazardous

Waste and Universal Waste.

PROGRAM EDUCATION AND OUTREACH


DIRECT MAIL TRC utilized direct mail throughout the year to target collection locations, HVAC

contractors/technicians, and household hazardous waste (HHW) facilities.

TRC Collection Locations

• To encourage collection point participation and to stimulate the timely return of TRC

collection containers, TRC mailed reminder postcards (Exhibit 2) to collection points that

had not returned a TRC container within the last 12 months (in accordance with Universal

Waste Regulations). TRC mailed 177 reminders in April, 177 in August, and 295 in

November.

• On 7/8 TRC sent sales letters to 8 Columbia Pipe and Supply Co. wholesale locations

without TRC bins in the state of Illinois. The letter was sent to remind these branches of

their lawful obligation to provide a mercury thermostat recycling option to customers and

offered free bins to help them meet this obligation. A supplementary letter was sent to the

CEO of Columbia Pipe and Supply Co. as an alert. TRC received no response. (Appendix 1)

• On 7/9 TRC sent sales letters to 2 Porter Pipe and Supply Co. wholesale locations without

TRC bins in the state of Illinois. The letter was sent to remind these branches of their

lawful obligation to provide a mercury thermostat recycling option to customers and

offered free bins to help them meet this obligation. A supplementary letter was sent to the

CEO of Porter Pipe and Supply Co. as an alert. TRC received no response. (Appendix 2)

• On 7/17 TRC mailed a letter to 27 Heating, Air-conditioning & Refrigeration Distributors

International (HARDI) member CEOs with headquarters in Illinois. The letter encouraged

them to conduct an original equipment manufacturer (OEM) Mercury thermostat cleanout

at their branches, and included a sample memo for HARDI CEOs to distribute to their

collection locations. (Appendix 3)

• On 10/28 TRC sent sales letters to 11 Winsupply wholesale locations without TRC bins in

the state of Illinois. The letter was sent to remind these branches of their lawful obligation

to provide a mercury thermostat recycling option to customers and offered free bins to



help them meet this obligation. TRC received one bin order response as a result of this

letter. (Appendix 4)

EXHIBIT 2: REMINDER POSTCARD

HVAC Contractors/Technicians

TRC purchased all HVAC contractor lists from Hoover’s, narrowing the results by SIC codes

relating to the HVAC industry.

• TRC mailed an 11x6 sized postcard to 380 HVAC contracting business contacts with 10 or

more employees in September and November (Exhibit 3). The messaging targeted on an

emotional appeal to fathers, since the industry is predominantly male, coming from their

children in an appeal to “Get with the program.” The postcard also offered a limited-time

free recycling bin.

• In October TRC mailed an 18x24 sized full-color, double-sided poster (Exhibit 4) to 380

HVAC contracting business contacts with more than ten employees. The mailing included a

letter (Appendix 5) encouraging them to display the poster and informing them of TRC’s

program. It also offered a limited-time free bin.

• In December TRC mailed a full color letter to 1,852 HVAC contracting business contacts

with two to nine employees. (Appendix 6)



• In December TRC mailed a holiday cards to 417 HVAC contracting business contacts with

10 or more employees. The card was holiday themed and offered the gift of a free mercury

thermostat recycling bin. (Exhibit 5)

EXHIBIT 3: 11X6 POSTCARD

Side 1:

Side 2:



EXHIBIT 4: 18X24 POSTER

Side 1: Side 2:

EXHIBIT 5: HOLIDAY CARD TO CONTRACTORS

Outside (front and back of folded card): Inside:



ADVERTISING TRC’s two primary advertising targets remain HVAC contractors/technicians and HVAC wholesale

distributors. For the contractors/technicians segment, TRC focuses on residential and light

commercial contractors because of their relatively high level of hands-on contact with waste

mercury thermostats. The second segment of focus is HVAC wholesale distributor locations as

they remain the most convenient location for the majority of Illinois-based

technicians/contractors to purchase replacement thermostats and recycle waste mercury

thermostats.

Homeowners remain a secondary market as they represent a small segment of the market (+/-

10%). Since replacing a mercury thermostat is a rare event (if ever) for a consumer, TRC derives

the greatest impact/value from its marketing activities by concentrating on the channel segment

that conducts the vast majority of repeat thermostat replacements.

TRC’s 2015 advertising campaign continued to focus mostly on “easy and free” and “It’s the law”

messaging (where applicable, as only a limited number of states ban the disposal of mercury

thermostats in solid waste and/or require HVAC contractors to recycle all mercury thermostats

removed from service).

The purpose of TRC’s advertisements were two-fold: 1) continue to build brand/program

awareness and 2) increase program participation by raising awareness of specific legal obligations

to recycle and the ease of recycling.

Print Advertising

TRC continued print-based advertisements in the following national/regional HVAC trade

publications:

• HVAC Insider Chicagoland, which has a monthly subscription of more than 5,284 in

Illinois. The advertisement was 1/2pg size in 2-color and ran in the January, February,

May, June, September and October issues. (Exhibit 6)



• Johnstone Supply Flyer, a printed version of their online catalogue that is mailed to more

than 300,000 HVAC contractors nationwide. The flyer featured a full page TRC

advertisement in their August issue to promote the TRC TV giveaway promotion (Exhibit

7). Johnstone Supply has 17 locations in Illinois. Johnstone Supply provided this insertion

at no-cost to TRC.

• Distribution Center Magazine, the exclusive publication of HARDI, with more than 11,000

bi-monthly subscribers. TRC ran a full-color 1/4 page advertisement in May and

December promoting the Big Man on Planet competition. (Exhibit 8)

• HVACR Business Magazine, a national publication with approximately 34,000 qualified

subscribers, of which approximately 1,700 are in Illinois. TRC ran a full color 1/4 page

advertisement in January, March and July. (Exhibit 9)

EXHIBIT 6: HVAC INSIDER CHICAGOLAND AD



EXHIBIT 7: JOHNSTONE SUPPLY FLYER AD

EXHIBIT 8: DISTRIBUTION CENTER MAGAZINE ADS

May: December:



EXHIBIT 9: HVACR BUSINESS MAGAZINE AD

Digital Advertising

TRC continued the use of rotating banner advertisements in 2015, with changes in scheduling and

scope and the addition of new outlets.

TRC follows the national trend of analyzing advertisement success by measuring each

advertisement’s impression and click-through rate. An impression is a measure of the number of

times an ad is displayed, and a click-through rate (CTR) is the number of times a click is made on

the advertisement divided by the total impressions.

TRC’s new advertising in 2015 included:

• ACHR News’ AHR Wrap Up Enewsletter, sent to 12,000 opt-in subscribers. This is an annual

email sent in January at the conclusion of the Air-Conditioning, Heating, Refrigerating

(AHR) Exposition, the largest HVAC industry trade show. TRC ran a Medium Rectangle ad

within the email that received a 0.72% CTR. (Exhibit 10)



• Distribution Center’s Enewsletter, sent to 4,000 weekly opt-in subscribers. TRC ran a

Medium Rectangle ad in February, March and June receiving an average CTR of 2.5%.

(Exhibit 10)

• NATE Enewsletter, sent bi-monthly to 31,900 opt-in subscribers. TRC ran a text ad that

received a 0.14% CTR.

EXHIBIT 10: ACHR NEWS AND DISTRIBUTION CENTER ENEWSLETTER AD

TRC also continued digital advertisements on the following HVAC industry websites below:

• HVACR Business “Ahead of the Curve” Enewsletter, a monthly newsletter that reaches

approximately 9,000 opt-in readers each month. TRC ran a banner ad in July, August,

November and December (Exhibit 11). The average CTR was 3.0%.

• HVACRBusiness.com, an HVAC publication website with 14,000 monthly visitors. TRC ran a

banner ad in February and July that resulted in 92,848 impressions and an average CTR of

0.9%. (Exhibit 12)

• Contracting Business Magazine’s dedicated Email Blast, which was sent twice with

different messaging to opt-in subscribers in states with disposal bans, including Illinois.

The January mailing was sent to 5,980 subscribers and received a 25% open rate and a

0.5% CTR (Appendix 7), while the June mailing was sent to 8,970 subscribers and received

a 13% open rate and a 0.5% CTR (Appendix 8).



• ACHRNews.com, a website that assists the decision-makers from all branches of the HVAC

industry including contractors, manufacturers, distributors, parts and supply wholesalers,

and service companies. More than 241,852 HVACR professionals visit the website every

month, totaling more than 308,911 monthly website visits. TRC ran a Topic Sponsorship ad

in January, February and September that resulted in an average 0.14% CTR. (Exhibit 13)

• ACHR Newsletter, a weekly email blast with more than 10,000 subscribers. TRC ran a

banner ad for four issues in April and four issues in October with an average CTR of 4.7%.

(Exhibit 13)

• HVAC-Talk.com, an online forum that averages more than 300,000 monthly visitors. TRC

ran a rotating banner ad in February, March and July which resulted in 291,706 total

impressions and an average CTR of .03%. (Exhibit 12)

EXHIBIT 11: HVACR BUSINESS “AHEAD OF THE CURVE” ENEWSLETTER AD

EXHIBIT 12: HVACRBUSINESS.COM AND HVAC-TALK.COM AD



EXHIBIT 13: ACHRNEWS.COM TOPIC SPONSORSHIP ADS

Exhibit 14 presents benchmark data from Google’s Display Benchmarks tool on average digital

advertising CTR’s in the U.S. by year. It shows that the highest national average CTR in 2015 was

0.09%, so TRC’s CTR performance exceeded the national average.

EXHIBIT 14: GOOGLE DISPLAY’S BENCHMARK TOOL



Additionally, the current average open rate for emails is 14%, and the average CTR in emails is

1.6%1, which TRC generally also exceeds.

Google AdWords

Since 2011 TRC has deployed a Google AdWords campaign that geo-targets

contractors/technicians and consumers (homeowners) in states with mercury thermostat

disposal bans, including Illinois (Exhibit 15). Advertisements appear on Google search results

pages after an individual searches terms related to TRC’s mission (E.g. thermostat replacement,

contracting recycling regulations, mercury thermostat recycling, programmable thermostats, etc.).

TRC continued this campaign in 2015, running it the duration of the calendar year. This is TRC’s

preferred option to reach consumers because of the campaign’s extensive and targeted reach.

The Illinois campaign yielded 475,943 impressions with an average CTR of 0.61%.

EXHIBIT 15: GOOGLE ADWORDS LANDING PAGE

1 "M+R Benchmarks 2015." M+R and NTEN’s 2015 Nonprofit Benchmarks Report. 1 May 2015: 57. Print.



EARNED MEDIA In 2015 TRC continued to enjoy positive and frequent coverage within the industry trade press,

appearing more than 20 times through a variety of publications. TRC issued many media releases

that were published, generating additional exposure for the program.

Notably, TRC continued to receive coverage and editorial pieces in industry leading publications

such as:

• The Air Conditioning and Refrigeration (ACHR) News (370,378 reach), including a front

page editorial article (Exhibit 16)

• Distribution Center (11,000 circulation)

• Contracting Business (40,000 circulation)

• Wholesale distributor’s on-hold phone messaging, including Johnstone Supply and

Standard Supply

• Johnstone Supply’s printed flyer (300,000 circulation)

• HVAC-Talk.com (408,769 monthly unique browsers)

Additionally, two of TRC’s employees, Ryan Kiscaden and Christyn Zehnder, were voted onto

HARDI’s first 40 under 40 list. The list recognizes the HVAC industry’s top performers and rising

stars who are younger than 40. The list will be published in the spring of 2016 in Distribution

Center Magazine. There were hundreds of eligible HARDI members considered, making this a

highly competitive group.



EXHIBIT 16: ACHR NEWS FRONT PAGE EDITORIAL ARTICLE

TRC WEBSITE TRC’s website data is calculated through Google Analytics, and website traffic continued to

increase in 2015. TRC increased its total annual visitors by 71% compared to 2014. There was a

44% increase of visitors from Illinois and the state ranked 6th among the country in terms of its

share of visitors to TRC’s website. The increase in traffic reflects the impact of paid trade channel

advertising, the Google AdWords campaign, and search engine optimization efforts.

In May TRC implemented an automated welcome email for collection sites that sign-up for the

program through TRC’s website. In November TRC transitioned its current website into a

responsive website, meaning it is fully optimized for greater visibility across all devices including

mobile and tablets.



TRC’s social media presence increased as well. The TRC Twitter account saw a 42% increase in

number of followers in 2015, and its Facebook page enjoyed an 83% increase of page “Likes.”

TRADE SHOWS, CONFERENCES AND PRESENTATIONS TRC staff attended, exhibited and/or presented at the following regional and national shows

pertaining to Illinois:

• January 13th: Honeywell International Webinar (NEW)

Ryan Kiscaden presented a TRC Webinar to Honeywell International to an audience of 15

contractors. The webinar focused on ways for contractors to profit from recycling by using

other industry items to increase their profitability.

• January 25th – 28th: Air-Conditioning, Heating, Refrigerating Exposition.

Chicago, IL

TRC staff attended and exhibited at the AHRI (Air-Conditioning, Heating, and Refrigeration

Institute) Expo in Chicago. The show brought in over 2,000 exhibitors and 60,000 HVAC/R

professionals, including more than 19,345 in the North Central region of the U.S.

• February 9th – 13th: Association of Energy Service Professionals (AESP) Trade Show

Orlando, FL

AESP is the premier organization for professionals in the energy efficiency industry. Over

300 industry professionals attend the event including utility professionals and industry

advisors/implementers. TRC staff attended this show.

• February 12th: Product Stewardship Institute Webinar (NEW!)

TRC staff presented a webinar through the Product Stewardship Institute entitled

“Connecting Rural HHW Program Managers to Manufacturer-Funded Take-Back Programs”

to an audience of 25 professionals.

• February 26th: AESP Brown Bag Webinar (NEW!)

TRC staff presented a Brown Bag Webinar to AESP on recycling programs for utilities and

utility implementers. The webinar was added to TRC’s YouTube page in April and received

33 views.



• March 3rd-4th: Johnstone Supply Member Meeting

San Diego, CA

Johnstone Supply is a cooperative wholesaler distributor of HVAC parts and equipment

with over 380 locations nationwide, including 17 in Illinois. Johnstone’s Annual

Membership meeting is invitation only and TRC once again attended and exhibited as part

of an ongoing effort with Johnstone to encourage and expand the cooperative’s members’

participation. The event is well attended by owners and senior staff and remains a unique

opportunity to engage directly with key decision makers.

• March 15th – 18th: ACCA and the IE3: Indoor Environment & Energy Expo

Dallas, TX

Co-presented by Air Conditioning Contractors of America (ACCA), this expo is the largest

marketplace for the indoor environmental and energy services contracting industry. TRC

staff exhibited and promoted the program to attending HVAC contractors.

• March 27th: YouTube Video Presentation (NEW!)

TRC created and uploaded a video presentation entitled “Mercury Thermostats: A

Historical Overview and Review of Current Legislation” to TRC’s YouTube channel. The

video received 39 views in 2015.

• March 25th: ACCA Town Hall Webinar (NEW!)

A Town Hall Webinar was presented to ACCA members regarding the TRC Program.

• April 12th-14th: HARDI FOCUS Marketing & Sales Conference (NEW!)

Charleston, SC

TRC staff attended this conference where marketing and sales professionals learn from

joint sessions that help them align their strategies and improve synergy between

departments.

• May 28th: ACCA Webinar with Dynatemp (NEW!)

TRC teamed up with Dynatemp, a refrigerant manufacturer and recycler, to present a

Webinar on environmental compliance to the ACCA.

• September 14th – 16th: NAHMMA National Conference

Austin, TX



TRC staff attended the conference and sponsored the silent auction. The conference

facilitated peer-group interaction and exchange of ideas and information relating to

hazardous materials management. TRC staff gave a presentation on techniques for

marketing to target audiences, which was attended by more than 30 HHW professionals.

• October 6th: EEBA Excellence in Building Conference & Expo (NEW!)

Denver, CO

After joining the association and speaking with their Executive Director, TRC staff attended

the show for the first time. The conference focused on ways for both

residential/commercial HVAC contractors and home performance contractors to work

together.

• October 7th: IFMA World Workplace Conference & Expo

Denver, CO

Held annually, IFMA’s World Workplace meets the educational and networking needs of

professionals who support the built environment. IFMA promotes World Workplace year-

round to more than 23,000 members in 85 countries; plus an additional 200,000

workplace professionals. TRC staff attended for the first time.

• December 5th – 8th: HARDI National Conference

Orlando, FL

TRC staff again exhibited and participated in the “Booth Program,” which provides for 1-

on-1 sessions with senior executive staff from HARDI member companies. This event

targeted representatives of approximately 80% of the wholesale market for HVACR

products. TRC also presented its annual “Big Man on the Planet Award.”

SUMMARY OF ADDITIONAL EDUCATION AND OUTREACH BY CHANNEL


IMPLEMENTATION OF 2014 PROGRAM REVISIONS The following narrative outlines the results of the agreed upon Agency Modifications to TRC’s

Program Revisions:

I. Quarterly Meetings with TRC

Due to IL EPA staffing changes, the first quarterly meeting was pushed back to May 21st.

Additional meetings were held on August 5th and December 2nd.

II. Addition of Staff

TRC added one full-time staff person in January and September 2014. In 2015, staff specifically:

a) Targeted wholesale collection locations that indicated no or low level participation with

in-person visits. This is detailed in section III.a below.

b) TRC solicited wholesaler participation in TRC promotional campaigns as detailed in

section III below.

c) TRC assisted with targeting existing contractor participants to recover one or more of their

containers annually.

III. TRC Outreach Campaigns

a) TRC will visit at least 70% of the wholesaler collection locations with no or low level

participation during the previous calendar year. TRC defined no participation as meaning

not a single return in 2015, while low participation was defined as less than 25

thermostats returned in 2015. A total of 73 sites fit this criteria, meaning TRC needed to

visit 51 sites to reach 70%. TRC visited 65 of these sites in 2015, exceeding the

requirement.

b) TRC will call 50 contractors with little or no participation in TRC’s program, targeting

businesses with more than ten employees, at least $1 million in annual revenue, or both.

TRC staff called 57 in 2015.



c) Prior to August 1, 2014, TRC provided the Illinois EPA with its list of participating

wholesale distributor locations in Illinois in an Excel document.

d) TRC has provided the Illinois EPA with updated collection data within one week of any

Illinois EPA request for such data to use in advance of collection location visits by Illinois

EPA staff.

IV. TRC Promotional Campaigns

a) TRC will offer free recycling containers and marketing materials to all residential

contractors with more than ten employees, an annual revenue of greater than $1 million,

or both. In October 2015 TRC sent an 18x24 double-sided poster to contacts who fit that

criteria with offer of a free TRC container.

b) TRC will offer a TV raffle promotional campaign (or similar) to a minimum of five

wholesale distributor locations in the Chicago metropolitan area and to at least two

locations in metropolitan areas outside of Chicago. June 1st – August 31st, 2015 TRC ran a

TV raffle promotion at four Crescent Parts & Equipment locations outside of Chicago. TRC

also ran TV Raffle promotion at Johnstone Supply locations in September at 11 locations

inside the Chicago area and 6 outside the Chicago area. The TV promotion was offered to

Munch’s Supply in May but they declined to participate at the time.

TRC will offer at least one turn-key campaign which includes marketing support and all

materials (including prizes) necessary to implement the campaign. The odds of winning a

prize much be at least 1 in 5 per entry. Specific efforts must be made to solicit wholesaler

participation in the Chicago metropolitan area and markets outside of Chicago.

TRC implemented a “5 for $5” promotion at 5 York/JCI locations within the Chicago market

starting June 1st – November 30th. The promotion offered a $5 gift card to Subway for

every 5 mercury thermostats recycled. In May this promotion was also offered to Benoist

Brothers, who has three locations outside the Chicago market, but they declined to

participate.



c) TRC will develop a direct mail campaign targeting HVAC contractors with more than ten

employees, annual revenue greater than $1 million, or both. The mailing must include an

item of value that does not contain mercury with a message encouraging the recipient to

recycle mercury thermostats. In October 2015 TRC mailed an 18x24 double-sided poster

to fit this criteria.

V. Additional Planned Modifications

a) Website redesign: TRC launched the updated website in March 2014 as planned.

Additionally, in November of 2015 TRC launched a responsive website, meaning it is now

fully optimized for mobile and tablet viewers.

b) In 2015 TRC continued to make dump bin displays available at no cost to any HVAC

wholesaler who requested one.

c) TRC implemented its Customer Relation Management software in 2014 as planned.

VI. Additional Adjustments to Paid Advertising Strategy

a) TRC has completed its 2014 advertising schedule as planned. The 2015 schedule was as

follows:

• HVAC Insider Chicagoland, a regional publication which has a monthly circulation

of 5,214 contractors, technicians, and wholesale distributors in Illinois. TRC ran a

2-color 1/2 page advertisement in the January, February, May, June, September and

October issues.

• Distribution Center Magazine, the exclusive publication of HARDI, with more than

11,000 bi-monthly subscribers. TRC ran a full-color 1/4 page advertisement in

May and December promoting the Big Man on Planet competition.

• HVACR Business Magazine, a national publication with approximately 34,000

qualified subscribers, of which approximately 1,675 are in Illinois. TRC ran a full

color 1/4 page advertisement in January, March and July.

• ACHR News’ AHR Wrap Up Enewsletter, sent to 12,000 opt-in subscribers. This is

an annual email sent in January at the conclusion of the Air-Conditioning, Heating,



Refrigerating (AHR) Exposition, the largest HVAC industry trade show. TRC ran a

Medium Rectangle ad within the email that received a 0.72% CTR.

• Distribution Center’s Enewsletter, sent to 4,000 weekly opt-in subscribers. TRC ran

a Medium Rectangle ad in February, March and June receiving an average CTR of

2.5%.

• NATE Enewsletter, sent bi-monthly to 31,900 opt-in subscribers. TRC ran a text ad

that received a 0.14% CTR.

• HVACR Business “Ahead of the Curve” Enewsletter, a monthly newsletter that

reaches approximately 9,000 opt-in readers each month. TRC ran a banner ad in

July, August, November and December. The average CTR was 3.0%.

• HVACRBusiness.com, an HVAC publication website with 14,000 monthly visitors.

TRC ran a banner ad in February and July that resulted in 92,848 impressions and

an average CTR of 0.9%.

• Contracting Business Magazine’s dedicated Email Blast, which was sent twice with

different messaging to opt-in subscribers in states with disposal bans, including

Illinois. The January mailing was sent to 5,980 subscribers and received a 25%

open rate and a 0.5% CTR, while the June mailing was sent to 8,970 subscribers

and received a 13% open rate and a 0.5% CTR.

• ACHRNews.com, a website that assists the decision-makers from all branches of

the HVAC industry including contractors, manufacturers, distributors, parts and

supply wholesalers, and service companies. More than 241,852 HVACR

professionals visit the website every month, totaling more than 308,911 monthly

website visits. TRC ran a Topic Sponsorship ad in January, February and September

that resulted in an average 0.14% CTR.

• ACHR Newsletter, a weekly email blast with more than 10,000 subscribers. TRC ran

a banner ad for four issues in April and four issues in October with an average CTR

of 4.7%.



• HVAC-Talk.com, an online forum that averages more than 300,000 monthly

visitors. TRC ran a banner ad in February, March and July which resulted in

291,706 total impressions and an average CTR of .03%.

• TRC ran its Google AdWords campaign in Illinois for the duration of the year which

generated 475,943 impressions and had a 0.61% CTR

b) TRC revamped the Big Man on Planet competition in 2014 as planned. In 2015, TRC

further updated it by including an additional 4th tier to encourage participation, with the

goal of doubling the level of participation. The competition ran May 1st – October 31st and

experienced a 71% increase in collections over the 2014 competition.

c) TRC awarded the 2014 Illinois Distributor of the Year sustainable plaque to the Rockford

branch of Johnstone Supply on 7/28/15. A framed proclamation from the governor was

also presented to the branch manager, Al Kunze.

d) TRC will create and make available to all collection locations in Illinois an Illinois-specific

poster advertising TRC’s Illinois collection program. TRC completed this in 2014.

Additionally, in 2015 TRC offered it to 380 HVAC contractors in a list obtained through

Hoover’s.

e) Provide the Illinois EPA the brand names and count of mercury thermostats which were

not manufactured by TRC members, but which were collected and shipped to TRC by

Illinois collection locations. This is provided at the beginning of the report under the “Non-

Member Brands” collections under header “Collection Data”.

f) TRC will provide the Illinois EPA with a complete list of TRC members, addresses, and

contact persons as a component of the 2015 Illinois Annual Report.

g) TRC continued to exhibit at regional and key national industry events in 2015.



HVAC WHOLESALE DISTRIBUTOR OUTREACH

Ferguson Enterprises Onboarding

Ferguson Enterprises is the number one wholesaler in the country, owning more than 200 HVAC

locations nationwide. Ferguson’s corporate made a business decision to engage in both HVAC and

blended Ferguson stores regardless of state mandatory programs. As a result of this initiative,

Ferguson signed up 90 Ferguson Enterprise stores for the program, 3 of its Lyon Conklin Co.

stores, and 2 of its Air Cold Supply stores. In addition, Ferguson purchased a current HVAC

distributor whom uses the TRC program, Redlon and Johnson.

Ferguson sent an email in July to 15,910 subscribers announcing its partnership with TRC and

highlighting the program (Exhibit 17).

Due to these efforts, collections from Ferguson owned distributors increased 37% percent in

2015.



EXHIBIT 17: FERGUSON NATIONAL EMAIL



Promotions

Johnstone Supply

In September, Johnstone Supply launched a 40 inch TV giveaway at 383 of their stores nationwide,

including 17 locations in Illinois. Each mercury thermostat recycled earned entry into the

giveaway. The promotion was in partnership with Honeywell; a customer could earn additional

entries by purchasing any new Honeywell thermostat. During the promotion, Johnstone Supply

incorporated the TV giveaway promotion into their recorded messaging for customers calling who

are put on hold. The message was 45 seconds long and was in rotation with several other

messages.

TRC provided Johnstone Supply full color 18x24 posters and a new cardboard header (Exhibit 18)

for the TRC merchandise display to promote awareness of the program in stores. A 4x6 sized

postcard (Exhibit 19) was then sent to all Johnstone locations on 10/15 as a reminder to send in

their bins after the TV promotion ended.

EXHIBIT 18: JOHNSTONE SUPPLY TV GIVEAWAY POSTER AND MERCHANDISE HEADER



EXHIBIT 19: JOHNSTONE SUPPLY POSTCARD

Front Side: Back Side:

Big Man on Planet Competition

TRC partnered with HARDI for the fourth annual Big Man on Planet (BMOP) competition. The

competition was restructured to allow for four distributor winners (as opposed to three in 2014)

and included a $500-$1,000 employee incentive to the top four branch locations within each tier.

The restructuring was implemented to provide a more fair tiered system, putting distributors with

a similar number of branch locations in competition with one another. In April TRC mailed an

invitation to the executives of 357 HARDI member principle contacts encouraging their

participation in the program (Exhibit 20). The competition ran May 1st – October 31st and

participating locations shipped a total of 432lbs of mercury during the competition.



EXHIBIT 20: BMOP INVITATION TO HARDI MEMBERS

Outside: Inside:

Location calls

TRC staff made 100 phone calls to collection locations in Illinois that hadn’t returned a bin in more

than 12 months. Calls reminded locations of the need to stay in compliance with accumulation

time limits. TRC staff also offered to replace lost shipping labels, order FedEx Ground pickups for

the bins, or provide free promotional materials. See Appendix 9 for a list of locations contacted.

Site Visits

A total of 67 Illinois collection locations were visited by TRC staff in several key markets. The

majority of locations visited were those that had not returned a bin within the past 12 months.

Visits were conducted to ensure location staff was knowledgeable about the program, prepare the

bin and schedule a shipment if applicable, and supply any other necessary materials. See Appendix

10 for a complete list of locations visited.



Merchandise Displays for TRC Bins

Throughout the year TRC distributed branded cardboard displays to HVAC wholesale distributor

collection locations in Illinois to showcase the TRC container (Exhibit 21). The purpose of the

displays is to enhance the visibility and accessibility of the program to contractors at HVAC

wholesale locations. These displays were provided at no-cost to distributors.

In 2014 when TRC last ran data, the five largest HVAC wholesalers using the TRC merchandise

display (Johnstone Supply, R.E. Michel, CC Dickson, Gustave Larson, and US Air Conditioning

Distributors) collectively had seen a 25% increase in pounds of mercury recovered and a 45%

increase in frequency of TRC bin returns year-to-date. Therefore, TRC plans to continue providing

and encouraging the use of merchandise displays at HVAC wholesalers to help increase thermostat

collections.

EXHIBIT 21: TRC MERCHANDISE DISPLAY

HVAC CONTRACTOR OUTREACH TRC staff helped develop a draft model HVAC contractor environmental policy and shared it with

the trade group, ACCA (Appendix 11). TRC’s goal is to work with ACCA and other trade groups to

provide this template as a service for contractor’s employee handbooks.



HOUSEHOLD HAZARDOUS WASTE FACILITY OUTREACH In September TRC developed a tri-fold brochure specifically for household hazardous waste

(HHW) facilities to target their customers (Exhibit 22). It included information on how to locate

HHW facilities nation-wide using TRC’s website and information on how to properly prepare to

dispose mercury thermostats. The brochure PDF is now available on TRC’s website as a

promotional toolkit download, and hard copies are available by request.

EXHIBIT 22: HHW TRI-FOLD BROCHURE

Outside:

Inside:



UTILITY PROGRAM/IMPLEMENTOR OUTREACH TRC began work with two utility companies in Illinois. The first was the Ameren program in

which CLEAResult was handling disseminating new thermostats to property and business

managers. CLEAResult, working with Ameren, agreed to hand out TRC branded flyers (Exhibit 23)

promoting where to deposit out of service mercury thermostats.

EXHIBIT 23: AMEREN FLYER

Front: Back:

A ComEd representative called TRC regarding implementation of smart thermostats. TRC provided

utility sample compliance language for their RFP’s and directed them to have their installers

contact the TRC directly.

TRC staff wrote model utility implementer RFP requirements to share with utility companies

(Appendix 12). The focus of the model is to help utilities expand environmental compliance

requirements for their implementers. This language would essentially be a term of agreement



between the utility company and the hired implementer. TRC also began engagement with two

non-TRC members interested in the recycling mercury issue, ecobee and NEST, by submitting to

them MOU’s. All parties involved hope to do more with the TRC program.

TRC engaged utility implementers who are members of Association of Energy Service

Professionals (AESP). In May TRC sent an email to AESP’s subscriber list to remind them of their

regulatory obligations and offer them a free TRC recycling container (Appendix 16). TRC sent a

follow up email in August (Appendix 17). The email in May received a 16% open rate and the one

in August received an 18% open rate. TRC did not receive any requests for the free recycling bin

offer.

HVAC TECHNICIAN SURVEY TRC hired a third-party to create a contractor behavior survey to collect first-hand accounts about

recycling practices and compliance patterns of technicians as well as company level

acceptance/resistance to compliance. The technician survey was conducted in-person by TRC staff

and administered via touch screen devices at several HVAC trade shows nationwide. The surveys

were initiated by asking contractors to take a brief five minute survey regarding recycling

behavior for a chance to win a Bosch Tool.

If a technician indicated interest in participating they were handed the survey in the form of a

touch-screen tablet which had the survey questions already displayed for convenience. Survey

participation was incentivized by entry into a prize raffle for a Bosch tool give-away. The survey

had 46 respondents, and while it included contractors from several states, generally contractor

behavior tends to be similar nationwide.

Demographic

The first questions asked of the technicians were to determine their demographic:



The demographic data shows that there was a widely varied mix of business sectors and

experience levels. This means that the findings from the survey can be applied generally without a

need for demographic qualifiers. The largest business sector was Mechanical Contractor followed

by Owner Operator. These two sectors comprised 62% of the responding technicians. The

experience range of the respondents was diverse, reflecting a balance of both new and

experienced technicians.

Disposal

To better understand where technicians dispose of mercury thermostats the following question

was posed:

Owner Operator

27%

Professional Dealer…

Mechanical Contractor35%

Refrigeration

Contractor10%

Commercial20%

What is the nature of your business?

Student11%

Less than 1 year13%

1-5 years22%

6-10 years2%

11-20 years11%

21 - 30 years26%

Longer than 30 years15%

How long have you worked as a technician/contractor?



The above chart shows that the main location for the disposal of mercury containing thermostats

is at the wholesaler. It also points out that roughly 25% of technicians do at least occasionally

throw the thermostats in the trash. The data shows that when technicians do dispose of the

mercury containing thermostats that they generally take them to the correct place, the wholesaler,

but it also shows that there is room for improvement in keeping the thermostats out of the trash.

The survey then inquired about what internal mechanisms employers might be using to encourage

technicians to recycle thermostats:

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Trash

Hardware Store

Company/Office

Wholesaler/Supply House

Where do you dispose of the mercury containing thermostats you collect?

Never Rarely Sometimes Most of the Time Always



The fact that only 71% of employers require their technicians to recycle mercury containing

thermostats might explain why 25% of technicians may occasionally dispose of them in the trash.

In order to verify this a cross reference was drawn between whether employers require recycling

and technicians that throw away thermostats in the trash.

The above chart shows that 85% of technicians whose employer requires recycling of mercury

containing thermostats actually recycle. By contrast, only 50% recycle without employer

requirement. This strongly suggests that employer policies do have a substantive impact on

recycling by employees.

Yes71%

No29%

Are you required by your employer to recycle mercury containing thermostats?

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

No

Yes


Disposes of thermostats in trash Recycles thermostats



Mercury Containing Thermostat Prevalence

In an effort to determine how many mercury containing thermostats are still in use and whether

the number in use has significantly decreased the following question was posed:

When asked how the number of mercury containing thermostats encountered during their career

had changed most technicians felt that there had been a decrease. This leads to the conclusion that

the number of available thermostats has also decreased.

Environmental Concern

To gauge the level of which technicians are concerned about the environment and how mercury

plays in to that the following question was asked of technicians.

Increased7% Remained steady

9%

Decreased84%

Would you say that during the time you have worked as a technician/contractor the number of mercury containing

thermostats you encounter has...



The above chart identifies that most technicians feel that mercury is very harmful and needs to be

kept out of the environment. This suggests that a campaign that highlights the negative impact

that mercury has on the environment and draws the connection to how technician recycling can

help reduce these impacts may be an effective way to boost participation.

Conclusions

The majority of technicians surveyed realize that mercury is harmful and needs to be kept out of

the environment. However, 25% of technicians still dispose of mercury containing thermostats in

the trash. Through this survey it is also known that over a quarter of technician employers do not

require that their technicians recycle mercury containing thermostats. This suggests that TRC

should work with employers to educate technicians on the program and encourage employers to

require that mercury containing thermostats are disposed of properly. Since most technicians

personally believe that mercury is bad for the environment creating an awareness campaign

educating technicians on the importance of recovering mercury containing thermostats will aid in

increasing participation. See Appendix 13 for survey raw results.

81%

15%4%

Which of the following statements best reflects your personal opinion of the harmfulness of mercury?

Mercury is very harmful and we need to do more to keep it out of the environment.

I don't know. I have no opinion about the harmfulness of mercury.

I don't think it is very harmful.

NATIONAL PROGRAM EXPENSES


Below is a summary of TRC’s national program expenses for 2015. A copy of TRC’s 2014 IRS Form

990 is available by request.

EXHIBIT 24: 2015 PROGRAM ADMINISTRATIVE EXPENSES

Compared to last year, variances in these program components were flat. Causes for changes

include:

• Recycling Costs: A decrease in whole thermostats processed as compared to 2014.

Recycling costs are directly related to how many whole thermostats are collected at TRC’s

processing facility in Golden Valley, MN. The program’s collections decreased by a little

over 2%.

• Incentive/Promotional Payments: Incentive payments in Maine were flat. In Vermont

they were up with more Retailers and Wholesalers participating. California incentive

expenses were down slightly, and Illinois promotional payments were down significantly

due to a large wholesaler choosing not to participate in an incentive program.

• New Collection Containers: Orders were down 27%. TRC expects a continued decrease

in container orders because the program is operating in a mature collection environment

and available new locations to collect are decreasing.

• Travel: The Director of National Accounts spent more than 60% of his time attending

trade shows, site visits, and attending meetings with key corporate contacts. TRC visited

22 states, up 38% compared to 2014.

Program Component 2014 2015 % ChangeTRC Staff and Administration 593,631$ 625,205$ 5%Recycling Costs 356,043$ 347,555$ -2%Incentive/Promotional Payments 47,712$ 42,224$ -12%New Collection Containers 15,108$ 10,960$ -27%Travel 70,120$ 81,152$ 16%Legal 40,373$ 21,228$ -47%Direct Expense for Marketing & Outreach 289,347$ 277,995$ -4%

Total (expenses) 1,412,333$ 1,406,319$ 0%



• Direct Expense for Marketing and Outreach: The category used for Marketing

Consulting was down considerably compared to 2014 due to the Director of Marketing and

Communications taking on more responsibility. TRC also spent less on retail displays

compared to 2014. This is as a result of declining available locations which were willing to

accept merchandising displays for their businesses. Lastly, both Advertising and Graphic

Design increased as TRC created its new 2016 marketing campaign, “Recycle every

mercury thermostat, every time”.

EXHIBIT 25: 2015 PROGRAM EXPENSES WITH ILLINOIS SPECIFIC COSTS

• TRC Staff and Administration: On July 1st 2015, TRC changed policy regarding tracking

of employee’s time worked. This procedural change was predicated by state specific

statutory regulations for TRC, particularly requirements on TRC to report costs associated

with its employee’s time allocated to state specific activities. This policy change was for all

TRC employees, including those who were exempt and non-exempt. The procedure was

implemented starting in July to offset this requirement. Although not a perfect subset of

data, the hours worked (as a percentage) were then mirrored to reflect employee’s time

worked for the first half of the year. The decision to mirror time worked was determined

due to the inaccuracies of having each employee go back to the start of the year and

identify their hours worked by state, particularly for those employees whom were exempt.

TRC acknowledges that it may under-estimate the hours worked in the state for 2015.

Program Component Total Expenses ILTRC Staff and Administration 625,204.88$ 9,862.29$ Recycling Costs 347,555.25$ 17,837.75$ Incentive/Promotional Payments 42,224.42$ 1,004.56$ New Collection Containers 10,960.00$ -$ Travel 81,152.16$ 4,334.72$ Legal 21,228.28$ 1,057.57$ Direct Expense for Marketing & Outreach 277,994.50$ 7,824.35$

Total (expenses) 1,406,319.49$ 41,921.23$



However, all new employees after July 1st 2015 and any time entered for 2016 will

accurately capture each employee’s actual time worked by state.

• New Collection Containers: Fulfillment of new collection containers is done annually at

TRC’s processing facility in Golden Valley, MN. TRC does not currently allocate the costs of

new containers to specific states, instead choosing to keep this in one cost center and

including any costs from an order for containers in “Recycling Costs”. In 2015, Illinois

ordered 9.95% of all new container orders.

2016 PROGRAM PLANS


2016 ANNUAL GOALS TRC again set annual goals for the organization for the calendar year of 2016. The 2016 goals

were developed by TRC staff and incorporate each operational area of the organization, including:

1) Continue to increase efforts of collecting mercury thermostats by exploring non-

traditional avenues

2) Steer TRC toward tactical, positive, cohesive messaging while implementing marketing

strategies

3) Continue fulfilling all members’ state specific legal requirements without losing continuity

4) Maximize human capital opportunities by utilizing available internal and external

resources

Many of the activities which drive TRC’s daily functions are captured in the spirit of these goals.

Developing a list of high level external goals allows TRC to keep its focus on the ultimate mission

of recycling every mercury thermostat, every time.

COLLECTION LOCATION TOUCH CAMPAIGN In 2016 TRC will launch a comprehensive location outreach plan that strategically coordinates and

schedules outbound phone calls, reminder postcards, and site visits throughout the year. Designed

around the year’s site visit travel schedule, phone calls have been scheduled to occur within two

months of TRC staff physically visiting a state, and postcards have been scheduled to follow up

these phone calls within two months. Special attention will be focused on states with mandatory

collection programs, including Illinois, which will entail up to 120 phone calls to collection

locations that have not returned a bin within the past year. States with non-mandatory collection

programs will continue to receive up to 60 collection location phone calls in 2016.

Additionally, each state’s TRC collection locations which haven’t returned a bin within the last year

will continue to receive reminder “Miss you” postcards every four months of the year. By

strategically coordinating the time of outreach between these three mediums (site visits, phone

calls, postcards) TRC hopes to maximize the impact of each initiated contact effort.

2016 PROGRAM PLANS


BRANDING CAMPAIGN In January TRC placed a full page color ad in ACHR News, one of the industry’s leading HVAC

publication with a weekly circulation of more than 33,000 (Exhibit 26). The ad appeared during

the week of the AHR Expo, which is one of the more popular issues of the magazine. The ad tied

TRC’s members and affiliates together around the positive call to action of recycling every mercury

thermostat, every time. TRC resized this ad to place a half-page size in the February issue of

HVACR Business Magazine as well.

EXHIBIT 26: ACHR NEWS FULL PAGE AD

Additionally in January, TRC launched a new branding campaign, “Recycle every mercury

thermostat, every time” (Exhibit 27). The campaign messaging is based off frequent feedback TRC

staff receives when contractors say “What’s the big deal about mercury? I used to play with it in

school as a kid.” This new messaging compares mercury thermostats to kids playing with HVAC

2016 PROGRAM PLANS


tools. HVAC tools are safe when used properly, just like mercury thermostats are safe when

recycled and disposed of properly.

EXHIBIT 27: NEW BRANDING CAMPAIGN

TRC updated its trade show booth display with the new artwork and messaging, and the campaign

will continue throughout the year in print and digital advertising placements with several

different versions featuring different kids with tools.

PAID ADVERTISING Additionally, TRC is currently working to update its Google Adwords campaign to include display

ads, which include images versus only text, to enhance the visibility of the ads. TRC also plans to

2016 PROGRAM PLANS


implement Facebook, and potentially YouTube, advertising in the spring and fall during the HVAC

industry’s shoulder (busier) seasons. Ads will have similar messaging to the Google AdWord

campaign and be targeted to states with disposal bans.

Some additional planned advertising and promotion (subject to change) include:

• 1/4pg full-color ad in Distribution Center Magazine for three months

• 1/2pg spot-color ad in HVAC Insider Chicagoland for four months

• Skyscraper banner ad on ACHRNews.com for two months

• Website Topic Sponsorship on ACHRNews.com for three months

• Top leaderboard ad in ACHR News enewsletter for two months

• ACHR News digital edition video spotlight

• ACHR News digital edition sponsorship

• Feature leaderboard ad in NATE’s bi-monthly enewsletter for two months

• Medium rectangle banner ad in Distribution Center’s weekly enewsletter for two months

• Banner ad in AHRI’s weekly newsletter for 13 weeks

• HVACR Business Magazine’s web package for two months, including a video and three

different sized ads on their website

• Continue to exhibit at regional and key national industry events.

• TRC plans on continuing efforts to engage larger contractors and HVAC wholesale

distributors.

PROGRAM EVALUATION


This section of the report examines the annual performance of the thermostat collection recycling

program in terms of bins, thermostats, and mercury collected as well as the year over year

progression of the program.

TRC notes, that the mercury auto switch (ELVS) program collections have been trending

downward or flat at best in recent years in Illinois. According to a recent report, “they have not

been placed in vehicles since model year 2003.” Mercury switch thermostats have not been sold

since the mid 2000’s. Moreover, many were replaced with non-mercury units because electronic

programmable thermostats had become available many years earlier. Thus, given the correlation

of neither discontinued product being placed in the market for 10 or more years, TRC results will

reflect similar indicators from the mercury auto switch program.

PROGRAM PERFORMANCE OVER TIME On average, the program has collected 45.5 pounds of mercury and 5,590 thermostats per

year since 1998. In 2015 the program collected 88.79 pounds of mercury from 10,193

thermostats, a decrease of 27.0% in pounds of mercury and 33.2% in thermostats compared to

the all-time highs achieved in 2014. Figure 1.1 displays the total number of bins collected, the

total number of thermostats, and the total pounds of mercury collected in the state since the

beginning of the program.

PROGRAM EVALUATION


FIGURE 1.1: PROGRAM PERFORMANCE OVER TIME

Figure 1.2 graphically displays the number of bins collected in the state over time as well as the

total number of bins collected in the US over the same time period. The figure shows that the

number of bins collected annually increased from 1998 to 2006, then plateaued until 2010. The

number rose significantly from 2011 to 2012 (184% year over year increase) and once again saw

a large jump in 2013 to its apex in 2014 where it reached its apex.

Year Number Bins Number Stats Lbs Mercury1998 4 327 3.60 1999 19 1,872 14.80 2000 22 1,977 17.06 2001 40 3,635 30.14 2002 26 2,148 20.93 2003 33 3,009 23.67 2004 34 3,128 24.35 2005 40 3,863 31.78 2006 48 4,596 37.42 2007 45 4,367 32.42 2008 47 4,336 34.19 2009 42 4,149 34.32 2010 51 4,978 38.74 2011 79 7,229 58.53 2012 225 13,061 110.52 2013 214 12,479 96.12 2014 310 15,266 121.77 2015 236 10,193 88.79

Average 84.2 5,589.6 45.5 Total 1,515 100,613 819

PROGRAM EVALUATION


FIGURE 1.2. BINS COLLECTED OVER TIME IN STATE AND NATIONALLY

Since 1998, the annual pounds of mercury collected in IL has increased by an average of 33%.

During the same time period, the pounds of mercury collected in the nation increased by 17% per

year. The 88.79 pounds of mercury collected in IL in 2015 was 27% lower than the 121.77

pounds collected in 2014. Figure 1.3 displays the total number of pounds of mercury collected in

the state over time as well as the year over year percent increase (or decrease) in the state and the

US as a whole.

PROGRAM EVALUATION


FIGURE 1.3: POUNDS OF MERCURY COLLECTED IN PROGRAM AND YEAR OVER YEAR CHANGES IN STATE AND US.

The state of IL collected 10,193 thermostats in 2015. This was a 33% decrease over the number

of thermostats collected in 2014 but a 122% increase in the last decade. The number of

thermostats collected annually in IL has increased by an average of 43% every year since 1998.

During the same time period, the number of thermostats collected in the US has increased by an

annual average rate of 20%. Figure 1.4 displays the total number of thermostats collected in the

state and the nation and figure 1.5 shares the underlying data as well as the calculated year over

year percent change.

Year Total Lbs Hg % Change State % Change US1998 3.60 N/A NA1999 14.80 312% 104%2000 17.06 15% 11%2001 30.14 77% 89%2002 20.93 -31% 14%2003 23.67 13% 11%2004 24.35 3% 17%2005 31.78 30% 11%2006 37.42 18% 32%2007 32.42 -13% 2%2008 34.19 5% 16%2009 34.32 0% 16%2010 38.74 13% 26%2011 58.53 51% 4%2012 110.52 89% -5%2013 96.12 -13% -5%2014 121.77 27% 13%2015 88.79 -27% -1%

Average 45.51 33% 21%

PROGRAM EVALUATION


FIGURE 1.4: NUMBER OF THERMOSTATS COLLECTED OVER TIME STATE AND NATIONAL

FIGURE 1.5: THERMOSTATS COLLECTED IN IL AND US OVER TIME AND YEAR OVER YEAR PERCENT CHANGE

Year T-stats in IL T-stats in US % Change State % Change US1998 327 13,158 NA NA1999 1,872 27,965 472% 113%2000 1,977 29,637 6% 6%2001 3,635 48,350 84% 63%2002 2,148 61,422 -41% 27%2003 3,009 65,778 40% 7%2004 3,128 81,115 4% 23%2005 3,863 87,754 23% 8%2006 4,596 113,658 19% 30%2007 4,367 114,158 -5% 0%2008 4,336 135,646 -1% 19%2009 4,149 155,731 -4% 15%2010 4,978 200,064 20% 28%2011 7,229 199,918 45% 0%2012 13,061 189,619 81% -5%2013 12,479 181,600 -4% -4%2014 15,266 203,346 22% 12%2015 10,193 198,603 -33% -2%

Average 5,589.6 117,084.6 43% 20%

PROGRAM EVALUATION


Figure 1.6 displays the monthly distribution of bins and thermostats collected in the state over

2015. The months with the greatest number of bins returned were December (42 bins),

November (35 bins) and August (28 bins). The months with the greatest number of thermostats

returned were December (1,463 thermostats), September (1,405 thermostats), and November

(1,354 thermostats). Conversely, the months with the fewest number of thermostats returned in

2015 were February, March and January.

FIGURE 1.6. THERMOSTATS AND BINS COLLECTED PER MONTH 2015

The highest number of thermostats per bin returned was in July (65.6) and January (65.3).

Figure 1.7 shows the average number of thermostats per returned bin per month for the year.

PROGRAM EVALUATION


FIGURE 1.7: AVERAGE THERMOSTATS PER BIN RETURNED PER MONTH

Figure 1.8 displays the average number of thermostats returned per bin in the state and in the US

since the beginning of the state program. Nationally, the number of thermostats per bin has been

decreasing annually since 2000. In IL the number of thermostats per bin in 2015 (43.2

thermostats / bin avg.) was the lowest on record. The 2015 average was below the 18 year

average of 83.6 thermostats per bin. The number of thermostats per bin in IL dropped from an

average of 92.6 from 1998 to 2010 to an average of only 52.2 in 2011 to 2015. This decrease in

thermostats per bin occurred at the same time the total number of bins increased dramatically.

PROGRAM EVALUATION


FIGURE 1.8: AVERAGE NUMBER OF THERMOSTATS PER BIN OVER TIME IN STATE AND NATIONAL

Figure 1.9 plots the total bins returned over time along with the average number of thermostats

per bin over the same period to see whether or not there is a relationship between the two. A

linear regression found a strong negative correlation (r=-.91, slope=-.18) between the two

variables. This indicates that as more bins are returned, the number of thermostats per bin

increases.

FIGURE 1.9: TOTAL BINS AND AVERAGE NUMBER OF THERMOSTATS PER BIN OVER TIME

PROGRAM EVALUATION


The total pounds of mercury collected per 10,000 residents was 0.69 in 2015. This is lower

than the record high for the state of IL set in 2014 of 0.95 pounds of mercury collected per 10,000

residents, however it is more than 2.5 times the amount collected a decade ago and well above the

program average of .39 pounds / 10,000 residents. Figure 1.10 displays the total pounds of

mercury collected per 10,000 state residents over time. The large increase from 2010 through

2012 can easily be observed in the graphical representation of the data.

FIGURE 1.10: POUNDS OF MERCURY COLLECTED ANNUALLY PER 10,000 RESIDENTS

CHANNEL PARTNER ANALYSIS This section of the report examines the partner locations in more detail. The majority of

thermostats collected in state were through wholesalers (75%) with the remaining thermostats

collected by contractors (24%), household hazardous waste facilities (1%) and retailers

(0.2%). Figure 2.1 shows the distribution of thermostats collected by location type in 2015.

PROGRAM EVALUATION


FIGURE 2.1: THERMOSTATS COLLECTED BY LOCATION TYPE IN 2015

The number of bins returned by wholesalers decreased from 195 bins in 2014 to 169 bins in 2015.

At the same time, the number of bins returned by contractors decreased by nearly 50% from 2014

to 2015 with 108 to 63 bins returned per year, respectively. The number returned by household

hazardous waste facilities dropped from 6 bins in 2014 to 2 in 2015. Figure 2.2 displays the

change in the number of bins returned by thermostat collection type over time in the state.

PROGRAM EVALUATION


FIGURE 2.2: THERMOSTAT BIN RETURNS BY LOCATIONS OVER TIME

In 2015, 35.0% of the locations that had a bin in the state of IL sent back at least one bin for

recycling. The distribution is displayed in Figure 2.3.

FIGURE 2.3: PERCENTAGE OF STORES RETURNING A BIN IN 2015

PROGRAM EVALUATION


Figure 2.4 is a scatter plot comparing the frequency of bin returns per location and the number of

thermostats per bin. The analysis sought to determine whether there was any correlation between

the frequency of return and the number of thermostats per bin. While there was only a weak

statistical correlation between the two variables, the scatter data does seem to slightly indicate

that bins that were returned more frequently also tended to have more thermostats per bin in IL.

FIGURE 2.4: CORRELATION OF FREQUENCY OF BIN RETURN AND NUMBER OF THERMOSTATS PER BIN

An analysis of the top performing counties in terms of total bin returns and total thermostats

returned in 2015 was conducted. The IL county with the most bins returned in 2015 was Cook

(59 bins), followed by DuPage (28 bins) and Winnebago (15 bins). The counties with the most

thermostats returned in 2015 were also Cook (2,275), DuPage (1,350 thermostats) and

Winnebago (1,290 thermostats). Figure 2.5 displays the total bins and thermostats returned, by

county, in 2015.

PROGRAM EVALUATION


FIGURE 2.5: BIN RETURNS AND TOTAL THERMOSTATS RETURNED IN 2015 BY COUNTY

County Total Bins Total T-statsCook County 59 2,275DuPage County 28 1,350Winnebago County 15 1,290Kane County 12 542Lake County 11 447Will County 10 324Peoria County 9 210McHenry County 8 273St. Clair County 7 373Rock Island County 6 213Sangamon County 6 118Champaign County 5 66Kankakee County 5 215McLean County 5 303Tazewell County 5 51Williamson County 5 307Macon County 4 191Adams County 3 189Grundy County 3 149Jefferson County 3 243Madison County 3 176Christian County 2 247Coles County 2 54Jackson County 2 65LaSalle County 2 12Stephenson County 2 151Vermilion County 2 35Bond County 1 0Bureau County 1 33Clay County 1 78Crawford County 1 3Cumberland County 1 0Douglas County 1 21Edwards County 1 7Henry County 1 53Knox County 1 48Macoupin County 1 27McDonough County 1 19Moultrie County 1 35

PROGRAM EVALUATION


G.W. Berkheimer Co., Inc. (21 bins) returned the highest number of bins in the state in 2015,

followed by Johnstone Supply Co. (18 bins) and CLEAResult (13 bins). R.E. Michel Company ran

a promotion with “5 for $5 Dunkin Doughnuts,” and they tied for third in the number of bins

returned and came in second for number of thermostats returned. Crescent Parts & Equipment

offered a TV giveaway, and they returned the 10th highest number of bins of any partner (10 bins,

527 thermostats). York/JCI also offered an incentive, a 5 for $5 Subway promotion, but they did

not appear as one of the top performing partners in the state. In addition to the top performers

included in the figure, 73 additional program partners returned 1 or 2 bins each. Figure 2.6

displays the top performing partners in terms of total bins returned in 2015.

FIGURE 2.6. TOP PERFORMING CHANNEL PARTNERS IN STATE

PROGRAM EVALUATION


Figure 2.7 looks at the top performers in a more detail. The figure includes the top performers for

the year by each of the following categories: total bins returned, total thermostats, and average

number of thermostats per bin.

FIGURE 2.7. TOP PERFORMING PARTNERS BY TOTAL BINS, TOTAL THERMOSTATS, AND THERMOSTATS PER BIN

TRC conducted several activities in 2015 as a way to increase the number of bins and thermostats

returned in the state. These activities included site visits and ‘miss you’ calls to collection locations

that may not have participated in the program recently. In 2015, a total of 67 site visits were

conducted in IL and 101 ‘Miss You’ calls were placed. Figure 2.8 displays the relationship

between the number of site visits per month, the bin returns per month, and the number of

No. of Bins No. of Thermostats Thermostats / BinG. W. Berkheimer Co., Inc. 21 1,212 57.7Johnstone Supply Co. 18 1,510 83.9CLEAResult 13 719 55.3Connor Co. 11 242 22.0Roger's Supply Company 11 399 36.3Crescent Parts & Equipment 10 527 52.7Munch's Supply Co. 10 682 68.2Harry Alter Co./Temp Equipment Corp. 9 226 25.1Southside Control Supply Co. 8 114 14.3Benoist Bros. Supply 5 358 71.6Ferguson Heating & Cooling 5 163 32.6Goodman Distribution, Inc. 5 44 8.8 G & O Thermal Supply Co. 4 166 41.5Gustave A. Larson Co. 4 135 33.8National Excelsior Company 4 98 24.5United Refrigeration 4 86 21.5Illco Inc. 3 28 9.3Jeckel Plumbing & Heating, LLC 3 28 9.3Moore Supply Co. 3 180 60.0Source 1 3 178 59.3

PROGRAM EVALUATION


thermostats (in 100’s) returned per month. There was not a statistically significant relationship

between the two variables.

FIGURE 2.8: RELATIONSHIP BETWEEN SITE VISITS AND BINS AND THERMOSTATS RETURNED PER MONTH

Figure 2.9 displays the relationship between the number of calls per month, the bin returns per

month, and the number of thermostats (by 100’s) returned per month. The analysis did find a

statistically significant, positive relationship between the number of “miss you” calls and the

number of thermostats returned (p – value .045) and the number of bins returned (p-value .027)

indicating that in IL, the ‘miss you’ calls may have led to increased thermostat returns.

PROGRAM EVALUATION


FIGURE 2.9: RELATIONSHIP BETWEEN ‘MISS YOU’ CALLS AND BINS AND THERMOSTATS RETURNED PER MONTH

COMPARISIONS TO NATIONAL AND OTHER STATE’S DATA To compare how the state collection partners performed in 2015, the national averages for the

number of bins returned per total locations since 2012 was calculated and compared to the state

average over the same time period. The average numbers of bins includes locations that did not

return any bins in a given year. It should be noted that when making comparisons each state has

different regulations, housing stock mix, local policies, and incentives that may have a significant

PROGRAM EVALUATION


impact on returns. Overall, the average number of bin returned per location per year was lower in

IL than the US average and the annual averages are shown in figure 3.1.

FIGURE 3.1: AVERAGE NUMBER OF BINS RETURNED PER LOCATION PER YEAR

Figure 3.2 displays the top 10 performing locations in IL since 2012 and figure 3.3 displays the top

10 partners in the US over the same time period in terms of the number of bins returned.

Johnstone Supply Co., Ferguson Enterprises, Honeywell and other partners appears on both the

state and the national lists and Johnstone Supply has consistently been one of the top 1 or 2

ranked locations in terms of number of bins returned annually.

2012 2013 2014 2015US Total 1.4 1.4 1.6 1.8IL Average 0.8 0.8 1.1 0.8

PROGRAM EVALUATION


FIGURE 3.2: PARTNER LOCATIONS IN IL RETURNING MORE THAN 1 BIN PER YEAR 2012-2015

Location 2012 Bins Location 2014 Bins Honeywell Inc. 68 Johnstone Supply 37Johnstone Supply 15 Honeywell Inc. 35Connor Company 14 G.W. Berkheimer Co. Inc. 17Harry Alter Co 14 Rogers Supply Company 14G.W. Berkheimer Co. Inc. 13 Harry Alter Co 12Ferguson Enterprises 7 Munch's Supply Co. 10Lennox Industries Inc 7 South Side Control Supply Co 9Munch's Supply Co. 6 Ferguson Enterprises 9Benoist Bros. Supply 6 Moore Supply Company 8Moore Supply Company 5 Connor Company 7Rogers Supply Company 4 Crescent Parts & Equipment 7Crescent Parts & Equipment 4 National Excelsior Company 7National Excelsior Company 4 Illco, Inc 7United Refrigeration 4 G & O Thermal Supply Co. 6Illco, Inc 4 Location 2015 Bins Goodman Distribution Inc. 3 G. W. Berkheimer Co., Inc. 21Sid Harvey Industries 3 Johnstone Supply Co. 18HOEKSTRA HVAC 3 CLEAResult 13Location 2013 Bins Connor Co. 11Honeywell Inc. 32 Roger's Supply Company 11Johnstone Supply 21 Crescent Parts & Equipment 10Harry Alter Co 14 Munch's Supply Co. 10Rogers Supply Company 12 Harry Alter Co./Temp Equipment Corp. 9United Refrigeration 11 Southside Control Supply Co. 8G.W. Berkheimer Co. Inc. 10 Benoist Bros. Supply 5Connor Company 9 Ferguson Heating & Cooling 5South Side Control Supply Co 9 Goodman Distribution, Inc. 5Munch's Supply Co. 7 G & O Thermal Supply Co. 4Crescent Parts & Equipment 7 Gustave A. Larson Co. 4Ferguson Enterprises 7 National Excelsior Company 4National Excelsior Company 6 United Refrigeration 4G & O Thermal Supply Co. 6 Illco Inc. 3Benoist Bros. Supply 5 Jeckel Plumbing & Heating, LLC 3Lennox Industries Inc 5 Moore Supply Co. 3

Source 1 3

PROGRAM EVALUATION


FIGURE 3.3: TOP PERFORMING PARTNER LOCATIONS NATIONWIDE IN BIN RETURNS 2012 TO 2015

Location 2012 Location 2014R.E. Michel Company 276 R.E. Michel Company 461Honeywell Inc. 195 Johnstone Supply 460Johnstone Supply 176 US Air Conditioning Distributors, Inc. 127United Refrigeration 107 Ferguson Enterprises 119Ferguson Enterprises 94 United Refrigeration 114Refrigeration Supplies Distributor 88 Goodman Distribution Inc. 95Comverge 69 Honeywell Inc. 77US Air Conditioning Distributors, Inc. 67 Gustave A Larson Company 67Goodman Distribution Inc. 67 Refrigeration Supplies Distributor 60Franklin Energy Services 47 Lennox Industries Inc 60Lennox Industries Inc 45 C.C. Dickson Company 55Location 2013 Location 2015R.E. Michel Company 311 Johnstone Supply 519Johnstone Supply 298 R.E. Michel Company 336United Refrigeration 162 Ferguson Enterprises 184Honeywell Inc. 118 United Refrigeration 176Ferguson Enterprises 106 US Air Conditioning Distributors, Inc. 106US Air Conditioning Distributors, Inc. 102 Goodman Distribution Inc. 70Refrigeration Supplies Distributor 69 Gustave A Larson Company 62Goodman Distribution Inc. 64 Refrigeration Supplies Distributor 54Baker Distributing Company 47 Lennox Industries Inc 51Comverge 41 Baker Distributing Company 50

PROGRAM EVALUATION


Figure 3.4 displays the total percentage of locations per state and for the entire US with a bin that

participated in the program in 2015 (participation is defined as sending back at least one bin). In

2015, 35.0% of the locations in IL returned a bin compared to a national average of 37.1%.

The state with the highest percentage of locations returning a bin in 2015 was MN (54.5%).

FIGURE 3.4: PERCENTAGE OF LOCATIONS RETURNING A BIN IN 2015

20.8%

26.7%

30.9% 31.3%34.2% 35.0% 35.4%

38.3%

42.9% 43.0%44.2%

48.0%

54.5%

37.1%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

MT NH NY MA VT IL ME CA RI IA CT PA MN US

PROGRAM EVALUATION


Figure 3.5 compares the state and national rates for a number of analytics in 2015. These include:

the total thermostats and bins collected, the number of collection locations in each state per

10,000 residents, the number of thermostats collected by total locations and per participating

location, the number of thermostats per bin returned on average in 2015, and the number of

thermostats collected in each state and the US per 10,000 residents.

FIGURE 3.5: COMPARISONS OF STATES AND US AVERAGES AMONG SEVERAL CATEGORIES

StateTotal Thermostats

Total Bins

Number locations per 10K Res (avg.)

Thermostats per total locations (avg.)

Thermostats per bin (avg.)

Thermostats per location returning a bin (avg.)

Thermostats per 10K residents (avg.)

CA 18,260 513 0.19 25.1 35.6 65.4 4.7CT 3,395 77 0.38 24.6 44.1 55.7 9.4IA 2,795 63 0.39 23.1 44.4 53.8 9.0IL 10,193 236 0.41 19.3 43.2 55.1 7.9MA 7,881 128 0.41 28.0 61.6 89.6 11.6ME 4,571 112 1.82 18.8 40.8 53.2 34.3MN 9,864 127 0.26 68.0 77.7 124.9 17.9MT 229 6 0.23 9.5 38.2 45.8 2.2NH 2,652 61 1.51 13.1 43.5 49.1 19.9NY 6,466 201 0.26 12.5 32.2 40.4 3.3PA 14,338 256 0.29 38.9 56.0 81.0 11.2RI 2,212 39 0.53 39.5 56.7 92.2 21.0VT 2,000 83 3.22 9.9 24.1 29.0 31.9US 84,856 1902 0.33 23.9 44.6 64.3 7.8

APPENDIX 1: LETTER TO COLUMBIA PIPE & SUPPLY CO.


APPENDIX 2: LETTER TO PORTER PIPE & SUPPLY CO.


APPENDIX 3: LETTER TO HARDI PRINCIPLES


APPENDIX 4: WINSUPPLY LETTER


APPENDIX 5: LETTER TO CONTRACTING LOCATIONS ACCOMPANYING FREE 18X24 POSTER


APPENDIX 6: DECEMBER LETTER TO CONTRACTORS


APPENDIX 7: CONTRACTING BUSINESS JAN EBLAST


APPENDIX 8: CONTRACTING BUSINESS JUN EBLAST


APPENDIX 9: COLLECTION LOCATION PHONE CALLS (SORTED BY DATE, THEN ALPHABETICALLY BY CITY)


Date Collection Location City 1/30/2015 G & O Thermal Sup. Co.-Highland Park Highland Park 3/19/2015 Ferguson Heating & Cooling 1408 Chicago 3/25/2015 Burgess And Son, Inc. Girard 6/1/2015 Sid Harvey Industries-Glen Ellyn Glen Ellyn 6/1/2015 BUCH BROS PLBG & HTG INC McHenry 6/1/2015 Crandall Mechanical McHenry 6/1/2015 Barry Plumbing & Heating, Inc. Morris 6/1/2015 Logan Square Plumbing & Heating Northbrook 8/19/2015 National Excelsior Company-Plymouth Itasca 8/26/2015 Gustave A. Larson Company-Broadview Broadview 8/26/2015 Barry Plumbing & Heating, Inc. Morris 8/26/2015 Rex Service Worth 8/28/2015 Hansen Mechanical, Inc. Villa Park 10/21/2015 Johnstone Supply #143 Chicago 10/22/2015 Porter Pipe & Supply Co Addison 10/22/2015 Harry Alter Co./Temp Equipment Corp Alsip 10/22/2015 G & O Thermal Supply Co. Arlington Heights 10/22/2015 Meilner Mechanical Sales, Inc. Arlington Heights 10/22/2015 Dedecker Hardware Atkinson 10/22/2015 Illinois Plbg & Htg Supply Co. Springfield 10/22/2015 Connor Co-Sugar Grove Sugar Grove 10/22/2015 Temperature Equipment Corp. (TEC)-Summit Summit 10/22/2015 G.W. Berkheimer Co, Inc.-Tinley Park Tinley Park 10/22/2015 Temperature Equipment Corp. (TEC)-Tinley Park Tinley Park 10/22/2015 Rogers Supply Company-Tinley Park Tinley Park 10/22/2015 Goodman Distribution, Inc # 470 Warrenville 10/22/2015 ILLCO, Inc.-Waukegan Waukegan 10/22/2015 Munch'S Supply Co-Wheeling Wheeling 10/23/2015 ILLCO, Inc.-Aurora Aurora 10/23/2015 Munch's Supply Co., Inc.-Aurora Aurora 10/23/2015 United Refrigeration-Aurora Aurora 10/23/2015 Sid Harvey Industries-Bedford Park Bedford Park 10/23/2015 Mechanical Supply Company, Inc Belleville 10/23/2015 United Refrigeration #95 Bensenville 10/23/2015 United Refrigeration-Bridgeview Bridgeview 10/23/2015 Goodman Distribution, Inc Burr Ridge 10/23/2015 Ferguson Heating and Cooling / Park Supply Chicago 10/23/2015 Goodman Dist., Chicago Stockyards #474 Chicago 10/23/2015 Heinlein Supply Co Chicago 10/23/2015 Mid-Lakes Distributing Chicago 10/23/2015 Moore Supply Company Branch 1 Chicago 10/27/2015 Gustave A. Larson Company-Broadview Broadview



10/27/2015 Moore Supply Company Branch 2 Chicago 10/27/2015 Munch'S Supply Co Chicago 10/27/2015 Sid Harvey Industries-Chicago Chicago 10/27/2015 South Side Control Supply Co.-Chicago Chicago 10/27/2015 Matteson Ace Hardware Coal City 10/27/2015 Johnstone Supply #198 Crestwood 10/27/2015 Connor Co-Decatur Decatur 10/27/2015 Kin-Ko Ace Hardware 500-I Downers Grove 10/27/2015 Capitol Group-East Peoria East Peoria 10/29/2015 Central Furnace Supply Elgin 10/29/2015 Gustave A. Larson Company-Elgin Elgin 10/29/2015 Illco Inc-Elk Grove Elk Grove 10/29/2015 Upg-Elmhurst Elmhurst 10/29/2015 Connor Co-Galesburg Galesburg 10/29/2015 NuComfort Supply, Inc. Glendale Heights 10/29/2015 Connor Co-Jacksonville Jacksonville 10/29/2015 Jerseyville Winnelson Jerseyville 10/29/2015 Illco Inc-Joliet Joliet 10/29/2015 Rogers Supply-Joliet Joliet 11/5/2015 South Side Control Supply Co.-Crestwood Crestwood 11/5/2015 Johnstone Supply-Downer's Grove Downers Grove 11/5/2015 Temperature Equipment Corp. (TEC) - (HDQT.)-

Lansing Lansing

11/5/2015 Temperature Equipment Corp. (TEC)-Libertyville Libertyville 11/5/2015 Moore Supply Company Branch 4 Lisle 11/5/2015 G.W. Berkheimer Co, Inc.-Lombard Lombard 11/5/2015 Sid Harvey Industries-Lombard Lombard 11/5/2015 Rogers Supply Company-Lombard Lombard 11/5/2015 Connor Co-Macomb Macomb 11/5/2015 Capitol Group-Marion Marion 11/5/2015 Harry Alter Co./Temp Equipment Corp-Melrose Park Melrose Park 11/5/2015 Lennox Industries Inc. A214 Mokena 11/5/2015 Central Furnace Supply-Naperville Naperville 11/5/2015 Johnstone Supply - Naperville Naperville 11/5/2015 Lennox Industries Inc. A212 Niles 11/6/2015 Lennox Parts Plus - Glendale Heights Glendale Heights 11/6/2015 Goodman Distribution, Inc Northbrook 11/6/2015 Harry Alter Co./Temp Equipment Corp-Northfield Northfield 11/6/2015 United Refrigeration #428 Peoria 11/6/2015 Connor Co.-Peoria Peoria 11/6/2015 G.E. Milaccio Co. Inc. Peoria 11/6/2015 Yeomans Distributing Co. Peoria 11/6/2015 Hi Line Supply Peoria



11/6/2015 Connor Co-Peru Peru 11/6/2015 Crescent Parts & Equipment-Pontoon Beach Pontoon Beach 11/6/2015 Connor Co-Quincy Quincy 11/6/2015 Design Air - Rockford Rockford 11/6/2015 Goodman Distribution, Inc Branch #476 Rolling Meadows 11/6/2015 Service Parts Co-South Holland South Holland 11/6/2015 Connor Co-Springfield Springfield 12/16/2015 Illco Inc-Joliet Joliet 12/16/2015 Johnstone Supply #387 Joliet 12/16/2015 Rogers Supply-Joliet Joliet 12/16/2015 Rogers Supply Company-Lombard Lombard 12/16/2015 G.W. Berkheimer Co, Inc.-Lombard Lombard 12/16/2015 Rogers Supply-Peoria Peoria 12/16/2015 Fritch Heating and Cooling Peoria 12/16/2015 Roger's Supply Springfield 12/16/2015 Capitol Group-Springfield Springfield 12/18/2015 Rogers Supply Co La Salle

APPENDIX 10: COLLECTION LOCATION VISITS (SORTED BY DATE, THEN ALPHABETICALLY BY CITY)


Date of visit

Collection Location City Zip Code

County

1/29/2015 Temperature Equipment Corp. (TEC)-Rockford

Rockford 61104 Kankakee County

1/29/2015 Columbia Pipe & Supply Co. - Rockland Rockford 61108 Winnebago County 1/29/2015 G. W. Berkheimer Co., Inc.-Rockford Rockford 61109 Winnebago County

1/29/2015 Connor Co-Rockford Rockford 61109 Winnebago County 1/29/2015 Johnstone Supply-Rockford Rockford 61109 Winnebago County

1/29/2015 Gustave A. Larson Co-Rockford Rockford 61109 Winnebago County 1/29/2015 Design Air - Rockford Rockford 61109 Winnebago County 1/29/2015 Sid Harvey's-Rockford Rockford 61109 Winnebago County 1/29/2015 First Supply Company - Machesney

Park Machesney Park

61115 Winnebago County

1/30/2015 Temperature Equipment Corp. (TEC)-Libertyville

Libertyville 60048 Cook County

1/30/2015 Goodman Distribution - Mundelin Mundelein 60060 McHenry County 1/30/2015 Johnstone Supply - Vernon Hills Vernon Hills 60061 Lake County 1/30/2015 Source 1 - York - Vernon HIlls Vernon HIlls 60061 Lake County 1/30/2015 Illco Inc-Waukegan Waukegan 60085 Cook County 1/30/2015 Ferguson Heating and Cooling-

Waukegan Waukegan 60087 Lake County

1/30/2015 Trane Supply-Buffalo Grove Buffalo Grove

60089 Lake County

2/23/2015 Munch'S Supply Co-New Lennox New Lennox 60451 Grundy County 5/29/2015 Connor Co-Danville Danville 60051 Lake County 5/29/2015 Munch'S Supply Co-Morris Morris 60450 Kane County 5/29/2015 Roger'S Supply Company-Kankakee Kankakee 60901 Cook County 5/29/2015 Connor Co-Kankakee Kankakee 60901 Kankakee County 5/29/2015 United Pipe & Supply Bradley 60915 Kankakee County 5/29/2015 Habegger Corporation Rock Island 61201 Winnebago County 5/29/2015 Sun-Rys Distributing Corp. Coal Valley 61240 Rock Island County 5/29/2015 Connor Co-East Moline East Moline 61244 Rock Island County 5/29/2015 Adel Wholesalers Inc/Trachtenbarg Co. Moline 61265 Rock Island County 5/29/2015 Dennis Company, Inc. Moline 61265 Rock Island County 5/29/2015 Rogers Supply Co La Salle 61301 Rock Island County 5/29/2015 Connor Co-Peru Peru 61354 La Salle County 5/29/2015 Contractors Supply Streator 61364 La Salle County 5/29/2015 Connor Co.-Peoria Peoria 61603 La Salle County 5/29/2015 Habeggar Corporation Peoria 61615 Peoria County 5/29/2015 Hunzeker - Trane Peoria 61615 Peoria County 5/29/2015 Connor Co-Peoria Peoria 61615 Peoria County



5/29/2015 Capitol Group Bloomington 61701 Peoria County 5/29/2015 Nordine'S Htg & Cooling Supply Bloomington 61701 McLean County 5/29/2015 Rogers Supply Co.-Bloomington Bloomington 61701 McLean County 5/29/2015 Connor Co. Bloomington 61701 McLean County 5/29/2015 Holt Supply Company Bloomington 61704 McLean County 5/29/2015 The Habegger Corporation Bloomington 61705 McLean County 5/29/2015 Connor Company Urbana 61801 McLean County 5/29/2015 Rogers Supply Co.-Champaign Champaign 61820 Champaign County 5/29/2015 Trane Parts Champaign 61822 Champaign County 5/29/2015 Capitol Group-Champaign Champaign 61822 Champaign County 5/29/2015 United Refrigeration-Danville Danville 61832 Champaign County 5/29/2015 South Side Control Supply Co.-Decatur Decatur 62521 Vermilion County 6/15/2015 Meilner Mechanical Sales, Inc. Arlington

Heights 60004 Sherburne County

6/15/2015 Gustave A. Larson Company-Arlington Heights

Arlington Heights

60004 Cook County

6/15/2015 Harry Alter / Temperature Equipment Corp. (TEC)-Elk Grove Village

Elk Grove Village

60007 Cook County

6/15/2015 Connor Co-Mchenry Mchenry 60051 McHenry County

6/15/2015 Goodman Distribution, Inc Northbrook 60062 Lake County

6/15/2015 Columbia Pipe & Supply Co. Woodstock 60098 Lake County

6/15/2015 Trane Supply - Elgin Elgin 60120 McHenry County 6/15/2015 Central Furnace Supply Elgin 60123 Cook County 6/15/2015 Temperature Equipment Corp. (TEC)-

Elgin Elgin 60123 Kane County

6/15/2015 Source 1 - Elgin Elgin 60123 Kane County 6/15/2015 G. W. Berkheimer Co., Inc.-Elgin Elgin 60124 Kane County

6/16/2015 Trane Supply - Aurora Naperville 60502 Will County 6/16/2015 Source 1 - AurourA Burr Ridge 60504 Dupage County 6/16/2015 Trane Supply - Willowbrook Willowbrook 60527 Dupage County 6/16/2015 Goodman Distribution, Inc Burr Ridge 60527 Dupage County 6/16/2015 Harry Alter Co./Temp Equipment Corp-

Naperville Naperville 60540 Cook County

6/16/2015 Goodman Distribution, Inc # 470 Warrenville 60555 Dupage County 6/16/2015 Johnstone Supply - Naperville Naperville 60563 Dupage County



6/16/2015 G. W. Berkheimer Co., Inc.-Chicago Chicago 60628 Dupage County 6/16/2015 G.W. Berkheimer Co, Inc. Chicago 60644 Cook County 8/13/2015 National Excelsior Company-Plymouth Itasca 55441 Hennepin County

APPENDIX 11: CONTRACTOR COMPLIANCE POLICY


APPENDIX 12: SAMPLE UTILITY IMPLEMENTER RFP REQUIREMENTS


Standard RFP Language for Management of Waste Mercury Thermostats Generated through

direct installation (DI) of thermostats or HVAC Equipment

Background

Mercury thermostats were widely used to control heating and cooling systems starting in the

1950s. Mercury thermostats dominated the market until the early 1990s when electronic

thermostats began to gain wider acceptance in the market. All major manufacturers ceased

production of mercury switch thermostats by 2009. While the number remaining in use is

unknown, they are still found on some heating and cooling systems installed prior to 2006.

Mercury thermostats are still prevalent in the following types of facilities;

• Residential single family homes - either attached, detached, or semi-attached

• Residential multifamily homes such as apartments or low income housing structures

• Light commercial buildings such as hotels, restaurants, banks, and retail outlets

• Educational buildings such as schools, colleges, and libraries

• Barracks and other military installations

Statutory Authorities

Title 21 Section 27-2105 of New York Environmental Conservation Law (ECL) prohibits knowing

disposal of mercury thermostats in solid waste and waste mercury thermostats can be managed

as “Universal Wastes” under the Federal Resource Recovery and Conservation Act (40 CFR Part

273)“

Title 29, Section 27-2909 of ECL also requires the following:



§ 3. 1. Any person or contractor who replaces a mercury-containing thermostat from a

building shall deliver the mercury-containing thermostat to an appropriate collection site.

And:

3. Any department, authority, instrumentality, or municipal corporation of the state administering

a program that involves the removal or replacement of mercury containing thermostats as a result

of any statutory requirement, shall inform contractors of their statutory obligations to deliver the

mercury-containing thermostats to a collection site and prohibiting the disposal of such

thermostats in a solid-waste facility.

4. Any contractor, organization or subcontractor of such organization, who contracts with or

receives funding or financing provided in whole or in part by or through any department, agency,

instrumentality, or political subdivision of the state for the installation, service, or removal of

heating, ventilation, or air-conditioning components resulting in the removal or handling of out-

of-service mercury thermostats, shall ensure the collection, transportation and proper

management of out-of-service mercury thermostats in accordance with the provisions of title 29

of article 27 of the environmental conservation law.

RFP Language

The vendor, all subcontractors, and affiliated parties in the trade channel including but not

limited to trade allies, preferred installation vendors or rebate processors must comply

with all applicable federal, state, local regulations in relation to the proper management

and disposal of waste mercury thermostats generated in the performance of the requested

scope of work. The vendor will describe efforts to inform program subcontractors and

affiliated parties in the trade channel including but not limited to trade allies, preferred

installation vendors or rebate processors on New York law relative to the removal and

disposal of mercury thermostats. The vendor should also describe any planned steps to

support and/or facilitate the collection of mercury thermostats generated through this

program by direct participation in the TRC program. The vendor will describe procedures



all technicians (direct installers) will follow to identify mercury thermostats and ensure

proper management of all mercury thermostats removed from service. The vendor will

also describe the procedures to monitor and document (report) compliance with the

above requirement and for meeting post project reporting requirements below. The

successful vendor may be required to provide more information to verify its compliance

with above requirement which will include at a minimum;

• A post project report of the following information;

o Total number of thermostats installed

o The number of mercury thermostats removed from service

o The number of mercury thermostats recycled and the location(s) where

the thermostats were recycled.

APPENDIX 13: TECHNICIAN SURVEY RAW RESULTS


DEMOGRAPHIC

Male92%

Female8%

What is your gender?

Less than 164% 16 to 19

7%

20 to 240%

25 to 3427%

35 to 4418%

45 to 5418%

55 to 6424%

65 or over2%

What is your current age? (U.S. Census)

Owner Operator

27%

Professional Dealer

7%

Mechanical Contractor34%

Refrigeration Contractor

12%

Commercial20%

What is the nature of your business?

Student11%

Less than 1 year13%

1-5 years22%

6-10 years2%

11-20 years11%

21 - 30 years26%

Longer than 30 years15%

How long have you worked as a technician/contractor?



THERMOSTAT REPLACEMENT

1-263%

3-528%

6-104%

20+5%

How many thermostats do you remove/replace in an average week as part of your job?

Less than 25%38%

25 to 50%36%

51% to 75%17%

76% to 100%9%

What percentage of the thermostats you replaced in 2014 would you estimate contained mercury?



MERCURY CONTAINING THERMOSTAT PREVALENCE

Increased7%

Remained steady9%

Decreased84%

Would you say that during the time you have worked as a technician/contractor the number of mercury containing

thermostats you see has...



EMPLOYER POLICIES

INCENTIVES

Yes71%

No29%


Yes48%No

52%

To your knowledge, are there any incentives provided by utilities (eg. energy companies) to

encourage recycling of thermostats?



DISPOSAL

Where do you dispose of the mercury containing thermostats you collect?

Never55%

Rarely19%

Sometimes5%

Most of the Time

5%

Always16%

Company/office

Never25%

Rarely7%

Sometimes11%

Most of the Time21%

Always36%

Wholesaler/Supply House

Never64%

Rarely8%

Sometimes

17%

Most of the Time

3%

Always8%

Hardware Store

Never76%

Rarely6%

Sometimes8%

Most of the Time

5%

Always5%

Trash



GREEN BIN UTILIZATION

MERCURY HARMFULNESS

Yes64%

No36%

If you recycle thermostats, do you recycle them in a green bin?

81%

15%

4%

Which of the following statements best reflects your personal opinion of the harmfulness of

mercury?

Mercury is very harmful and we need to do more to keep it out of the environment.

I don't know. I have no opinion about the harmfulness of mercury.

I don't think it is very harmful.

APPENDIX 14: TRC MEMBER CONTACT INFORMATION (AS OF 2015)


Manufacturer Column1 Address_1 Address_2 City State Zip PhoneBard Manufacturing Dick Hanna 1935 Palouse Drive London OH 43140 419.630-3051Burnham Holdings, Inc. Laura Hatton US Boiler Company/Burnham

Holdings1241 Harrisburg Pike

Lancaster PA 17601 717-390-7807

Carrier Corporation Marc Moss 5900 Northwoods Business Pkwy

Carrier Parkway, TR-4

Charlotte NC 28269 980-474-3901

Chromalox Gary Cook 103 Gamma Drive Ext Pittsburg PA 15238 (801) 786-4316Climate Master, Inc. James Murray 16 South Pennsylvania Ave Oklahoma City OK 73107 405-235-4546Crane Company Anthony D'Iorio 100 First Stamford Place Stamford CT 06092 (203) 363-7243Daikan Applied (McQuay) Bill Mateikis 13600 Industrial Park Blvd Plymouth MN 55441 763.553.5091

Empire Comfort Systems Ken Belding 918 Freeburg Avenue Belleville IL 62222 (800) 851-3453

General Electric Bonnie Harrington

4200 Wildwood Parkway Atlanta GA 30339 (678) 844-7418

Goodman Global, Inc. Allan Peters 5151 San Felipe Suite 500 Houston TX 77056 (713) 263-5068Honeywell International Dan O'Donnell 4 Old Four Bridges Road Chester NJ 07930 763 226 5435Hunter Fan Company Tony Bacon 7130 Goodlett Farms Prkwy Suite 400 Memphis TN 38016 901.248.2619Invensys Controls (Schneider Electric)

Peter Kent 33 Commercial Street Foxboro MA 02035 (203) 438-0009

ITT Corporation Fern Daves 1133 Westchester Avenue Westchester NY 10604 914-641-2148Johnson Controls Jeff Werwie 507 E. Michigan Street Milwaukee WI 53202 414-524-4757 Lear Seigler (Original Charter Corporation)

Jim Mathews PO Box 457 Bonita Springs FL 34133 (908) 900-2751

Lennox Corporation Robert Johnson 2140 Lake Park Blvd Richardson TX 75080 972-497-7532 Lux Products Robert Munin 4747 S Broad Street #330 Philadelphia PA 19112 (856) 234-7905

ext 110Nordyne Bob Bentz 8000 Phoenix Parkway O'Fallon MO 63368 (636) 561-7571PSG Controls Patti Cole 1225 Runnel Road Perkasie PA 18944 (215) 257-3621Rheem Manufacturing Company

Charles Steffens 5600 Old Greenwood Road PO Box 17010 Ft Smith AR 72917 (479) 648-4609

Sears Holding Company Mike Olsen 3333 Beverly Road B5-339A Hoffman Estates IL 60179 (847) 286-7222

Taco, Inc. David Grof 1160 Cranston Street Cranston RI 02920 (401) 942-8000 ext. 279

The Marley-Wylain Company

James Cauley 400 South Prairie Ave. Waukesha WI 53186 (262) 513-0600

TPI Corporation Jerry Donaldson PO Box 4973 Johnson City TN 37602 (423) 477-4131 ext 271

Trane Residential Systems

Karl Mutchnik 6200 Troup Highway PO Box 9010 Tyler TX 75711 (903) 245-4838

Uponor, Inc. Dale Stroud 5925 148th Street W. Apple Valley MN 55124 (952) 997-4281Vaillant Corporation Susan Thress PO Box 95 Palmyra NJ 08065 (856) 786-2000W. W. Grainger Inc Bill Raven 100 Grainger Parkway Lake Forest IL 60045 (847) 535-0661White Rodgers John Sartain 8100 W. Florissant Ave. PO Box 36922 St. Louis MO 63136-

9022314 553 3212

APPENDIX 15: LISTING OF STATE AND NUMBER OF THERMOSTATS COLLECTED AND ACTIVE LOCATIONS


State Thermostat Equivalents Collected

Count Loose Switches

Average Switches Per Stat

Count Active Collection Locations

Alabama 1000 53 1.8796 18Arizona 1170 62 1.3419 21Arkansas 59 34 1.4286 3California 19222 1729 1.7945 284Colorado 1567 77 1.2578 29Connecticut 3865 589 1.2528 62Delaware 776 61 1.5794 12Florida 13687 3002 1.4992 139Georgia 2091 237 1.6571 37Idaho 1028 18 1.598 7Illinois 11463 1586 1.2491 181Indiana 5044 658 1.3653 46Iowa 2850 67 1.2083 52Kansas 2217 64 1.3301 27Kentucky 3625 475 1.6926 34Louisiana 680 4 1.3501 22Maine 4663 102 1.1074 86Maryland 8591 335 1.5193 82Massachusetts 8325 542 1.2197 88Michigan 11017 1138 1.1159 85Minnesota 10119 307 1.2037 83Mississippi 59 8 1.283 3Missouri 4228 404 1.3015 41Montana 231 2 1.1101 5Nebraska 3543 340 1.3419 37Nevada 679 260 1.5059 8New Hampshire 2708 71 1.2633 54New Jersey 5462 801 1.4964 76New Mexico 612 33 1.2765 9New York 10660 5308 1.2655 159North Carolina 8466 1172 1.857 91North Dakota 1475 440 1.2005 5Ohio 9733 391 1.3689 80Oklahoma 997 3 1.7186 13Oregon 3276 855 1.8421 42Pennsylvania 15144 1116 1.3845 177Rhode Island 2338 145 1.1539 24South Carolina 2317 1402 2.0143 29South Dakota 553 160 1.1981 2Tennessee 2941 1282 1.7909 32Texas 5403 1156 1.6958 98Utah 563 52 1.2703 10Vermont 2016 18 1.1391 69Virginia 9005 1668 1.7535 87Washington 2718 343 1.7788 45West Virginia 724 0 1.6077 13Wisconsin 9702 553 1.1278 78Wyoming 105 2 1.0392 3

APPENDIX 16: THERMOSTATS RETURNED BY COLLECTION LOCATION (SORTED ALPHABETICALLY BY CITY)


Collection Location Name

Business Type

Street 1 City Zip County Phone Count-Bins at Location

Total Stats

Total Switches

Total Hg

Date(s) of Bin(s) Receipt

Ferguson Heating & Cooling #1411

Wholesalers 515 Factory Road Addison 60101 Dupage County

630-458-0840 1 7 8 0.05 03/12/2015, 03/18/2015

Porter Pipe & Supply Co

Wholesalers 303 South Rohluring Road

Addison 60101 Dupage County

630-812-5630 2 0 0 0.00

R.E. Michel Company, Inc.

Wholesalers 325 W. Laura Drive

Addison 60101 Dupage County

630-543-4720 1 10 17 0.11 12/14/2015

Complete Hvac Plumbing & Electrical Inc.

Contractor 210 Elm St. Albion 62806 Edwards County

618-445-3329 1 7 7 0.04 12/04/2015

Atteberry Marshall Contractor 102 Illini Avenue Allenville 61951 Moultrie County

217-752-6867 1 35 51 0.32 08/03/2015

Tony's Plbg. & Htg., Inc.

Contractor 118 W D Street. Alpha 61413 Henry County 309-629-5251 1 0 0 0.00

Amber Mechanical Contractors, Inc.

Contractor 11950 S. Central Avenue

Alsip 60803 Cook County 708-597-9700 1 0 0 0.00

Harry Alter Co./Temp Equipment Corp

Wholesalers 4600 W 120th Street

Alsip 60803 Cook County 708-371-9711 2 0 0 0.00

Munch's Supply Co. Wholesalers 5621 W. 115th Street

Alsip 60803 Cook County 708-597-2663 1 91 105 0.65 01/28/2015, 12/04/2015

Andy & Anderson Heating & Air

Contractor 1066 Spafford Street

Antioch 60002 Lake County 847-395-0581 1 0 0 0.00

Temptrol Heating & Cooling

Contractor 22221 W. Il Route 173

Antioch 60002 Lake County 847-838-2156 1 27 34 0.21 08/24/2015

G & O Thermal Supply Co.

Wholesalers 51 W Seegers Road

Arlington Heights

60005 Cook County 773-763-1300 1 0 0 0.00

G.W. Berkheimer Co, Inc.

Wholesalers 4 E College Dr. Arlington Heights

60004 Cook County 847 259-5596 6 290 368 2.28 04/09/2015, 09/04/2015, 11/16/2015

Gustave A Larson Wholesalers 417 University Drive

Arlington Heights

60004 Cook County 1 0 0 0.00

Ibotson Heating Co. Contractor 514 Arthur Avenue

Arlington Heights

60005 Cook County 847-253-0866 1 119 135 0.84 04/21/2015



Kroeschell Engineering

Contractor 3222 N. Kennicott Avenue

Arlington Heights

60004 Cook County 312-640-7980 1 0 0 0.00

Meilner Mechanical Sales, Inc.

Wholesalers 19 West College Drive

Arlington Heights

60004 Cook County 847-253-1040 1 0 0 0.00

Service Midwest, Inc. Contractor 1532 E. Algonquin Road

Arlington Heights

60005 Cook County 847-439-0860 1 0 0 0.00

Dedecker Hardware Retailers 501 N. State Street

Atkinson 61235 Henry County 309-936-7454 1 0 0 0.00

Buchner Heating & A/C

Contractor 2116 W. Galena Blvd

Aurora 60506 Kane County 630-896-4600 1 0 0 0.00


Wholesalers 945 Aurora Ave Aurora 60504 Dupage County

219-887-0141 2 86 95 0.59 05/21/2015

Illco Inc Wholesalers 535 South River Street

Aurora 60506 Kane County 630-892-7904 6 12 27 0.17 08/25/2015

Munch's Supply Co Wholesalers 1631 Landmark Road


Source 1 Wholesalers 3600 Thayer Street

Aurora 60504 Dupage County

1 111 155 0.96 11/18/2015

Trane Supply Wholesalers 1585 Beverly Court

Aurora 60502 Dupage County

630-400-4333 1 0 0 0.00

United Refrigeration #407

Wholesalers 338 E. Sullivan Rd., Ste. B


Ahrens & Condill, Inc.

Contractor 206 S. Northwes Hwy

Barrington 60010 Cook County 847-381-3021 1 83 117 0.73 05/13/2015

Alpine Demolition Services

Contractor 3515 Stern Ave Batavia 60174 Kane County 630-761-0700 1 0 0 0.00

Innovative Mechanical Group

Contractor 918 Paramount Pkwy

Batavia 60510 Kane County 630-677-6300 1 0 0 0.00

Modern Heating Company

Contractor 11982 W. Wadsworth Road

Beach Park 60087 Lake County 847-782-9690 0 7 8 0.05 04/27/2015

Sid Harvey Industries

Wholesalers 5701 W. 73rd St Bedford Park 60638 Cook County 708-594-6448 1 0 0 0.00

Benoist Bros. Supply Wholesalers 27 Tower Plaza Belleville 62220 St Clair County

618-236-9797 1 107 132 0.82 09/08/2015

Brauer Supply Wholesalers 105 Service Belleville 62226 St Clair 618-233-1733 1 70 136 0.84 03/27/2015



Company Street County

Crescent Parts & Equipment Company

Wholesalers 3519 Frank Scott Parkway West

Belleville 62223 St Clair County

618-277-0770 1 116 174 1.08 08/05/2015, 11/02/2015

Hometown Ace Hardware

Retailers 6938 W Main St. Belleville 62223 St Clair County

618-397-5201 1 0 0 0.00

Mechanical Supply Company, Inc

Wholesalers 319 Centerville Avenue


618-236-2772 1 23 28 0.17 11/12/2015

Sigman Heating And Air Conditioning, Inc.

Contractor 6200 Old St. Louis Road


618-234-4343 1 0 0 0.00

United Refrigeration Inc #72

Wholesalers 1900 W. Main Street


618-277-3950 1 55 72 0.45 07/20/2015


Wholesalers 222 James St. Bensenville 60106 Dupage County

630-521-9100 3 0 0 0.00

Ace Hardware Retailers 1 Airway Ct. Bethalto 62010 Madison County

618-259-5252 1 0 0 0.00

Melco Supply Contractor 275 S. Main Street

Blandinsville 61420 McDonough County

309-652-3487 1 0 0 0.00

Capitol Group Wholesalers 6 Gilmore Drive Bloomington 61701 McLean County

309 664 1770 1 0 0 0.00

Connor Co Wholesalers 413 E. Oakland Ave

Bloomington 61701 McLean County

309-828-0000 1 0 0 0.00

Holt Supply Company Wholesalers 2441 S. Main Street


309-820-0566 4 0 0 0.00

Johnstone Supply Co Wholesalers 804 S. Bunn Bloomington 61701 McLean County

309-673-7483 1 126 85 0.53 08/05/2015

Nordine's Htg & Cooling Supply

Wholesalers 1601 S. Bunn Street


309-828-6054 2 35 41 0.25 06/04/2015

Rich Sewer & Drain Contractor 712 S. Clayton Street


309-660-9487 1 0 0 0.00

Roger's Supply Company

Wholesalers 912 S. Bunn Street


(309) 827-0033

1 33 43 0.27 06/04/2015

The Habegger Corporation

Wholesalers 3 Quest Drive # 108


309-828-4822 1 97 110 0.68 06/09/2015



Ferguson Heating & Cooling

Wholesalers 12431 South Vincennes Road

Blue Island 60406 Cook County 708-396-1000 2 51 57 0.35 09/14/2015

Bennett Heating & Ac Inc.

Contractor 5142 E. 5000 North Road

Bourbonnais 60914 Kankakee County

815-936-9484 1 0 0 0.00

United Pipe & Supply Wholesalers 420 N Industrial Drive

Bradley 60915 Kankakee County

815-937-4801 1 71 71 0.44 06/04/2015, 07/20/2015

Southern Heating & Air, Inc.

Contractor 1055 E. State St. Bridgeport 62417 Lawrence County

618-945-9300 1 0 0 0.00

G & O Thermal Sup. Co.

Wholesalers 7533 W. 99th Pl Bridgeview 60455 Cook County 708-430-6900 1 44 95 0.59 04/30/2015

United Refrigeration Wholesalers 9706 Industrial Drive

Bridgeview 60455 Cook County 708-237-3600 1 17 21 0.13 11/24/2015

Climatemp Service Group

Contractor 2315 Gardner Road

Broadview 60155 Cook County 708-449-8888 1 0 0 0.00

Gustave A Larson Wholesalers 2120 Roberts Dr Broadview 60155 Cook County 1 1 1 0.01 11/17/2015

South Side Control Supply Co.

Wholesalers 1819 W. Roosevelt Rd

Broadview 60153 Cook County 708-343-5970 1 0 0 0.00

Able Heating & Cooling Inc.

Contractor 8814 Ogden Avenue

Brookfield 60513 Cook County 708-485-0560 1 0 0 0.00

Trane Supply Wholesalers 1322 Barclay Blvd Buffalo Grove 60089 Lake County 847-229-1671 1 0 0 0.00

Goodman Distribution, Inc

Wholesalers 261 Shore Drive Burr Ridge 60527 Dupage County

630-325-5526 1 0 0 0.00

Batson's Ace Hardware

Retailers 426 E. Main Street

Bushnell 61422 McDonough County

309-772-3700 1 19 22 0.14 08/07/2015

Fulton County Health Dept.

HHW Facility 700 E. Oak St. Canton 61520 Fulton County

309-647-9545 1 0 0 0.00

Automatic Comfort Systems, Inc

Contractor 156 Thomas Road Carbondale 62902 Williamson County

618-549-1928 1 11 12 0.07 12/17/2015

G. L. Morris Refrig, Htg, & A/C

Contractor 701 W Industrial Park

Carbondale 62901 Jackson County

618-457-0190 1 0 0 0.00

Jacobs Mechanical Services

Contractor 48 Geothermal Lane

Carbondale 62903 Jackson County

618-529-2989 1 0 0 0.00



Ace Hardware Store Retailers 111 East 1st North St.

Carlinville 62626 Macoupin County

217-854-2564 1 0 0 0.00

Rsp Heating & Cooling

Contractor 6951 E. Grand Carterville 62918 Williamson County

618-942-2424 1 0 0 0.00

Boma Electric Contractor 505 North Harris Ave.

Champaign 61820 Champaign County

217-202-3205 1 0 0 0.00

Capitol Group Wholesalers 3101 Research Road


217 351 1050 1 3 3 0.02 06/03/2015

City Of Champaign HHW Facility 702 Edgebrook Drive


217-403-4780 1 0 0 0.00

Rogers Supply Company

Wholesalers 350 N. Walnut Champaign 61820 Champaign County

217-356-0166 1 55 69 0.43 06/03/2015

Trane Parts Wholesalers 301 Mercury Drive


866-898-3232 1 0 0 0.00

Air Max Contractor 23952 Northern Illinois Drive

Channahon 60410 Will County 815-254-5127 1 8 8 0.05 09/14/2015

Ace Hardware Store Retailers 1200 N Main St. Chatham 62629 Sangamon County

217-783-4085 1 0 0 0.00

Abbal Heating & Cooling

Contractor 8518 S. Ashland Chicago 60620 Cook County 773-224-7212 1 41 44 0.27 06/19/2015

Able Distributors Wholesalers 2501 N. Central Avenye

Chicago 60639 Cook County 773-889-5555 1 0 0 0.00

Able Distributors Wholesalers 2845 W. 48th Place


All Temp Chicagoland Htg & Ac

Contractor 4363 W. Montrose Ave.


American Home Heating

Contractor 4985 N. Elston Avenue


Chicago Cooling Co. Contractor 2728 N. Elston Chicago 60647 Cook County 773-276-5000 1 0 0 0.00

Cog Supply Wholesalers 2714 E. 79th Street

Chicago 60649 Cook County 773-375-4200 1 6 8 0.05 08/14/2015

D's Air & Heating, Inc.

Contractor 5657 W. North Avenue




Edwards Heating & Cooling

Contractor 2876 S. Archer Avenue


Eismueller And Sons, Inc.

Contractor 2659 North Narragansett Ave.



Wholesalers 3509 West Addison Street



Wholesalers 4433 South Springfield Avenue


Franklin Energy Services

Contractor 1010 N Hooker St Chicago 60642 Cook County (312) 255-0436

9 0 0 0.00


Wholesalers 815 S Jefferson Chicago 60607 Cook County 312-563-1300 2 17 31 0.19 12/09/2015

G & O Thermal Supply Co.

Wholesalers 5435 N. Northwest Hwy.

Chicago 60630 Cook County 773-763-1300 2 105 168 1.04 09/21/2015, 12/31/2015


Wholesalers 5420 W. Roosevelt Road

Chicago 60644 Cook County 773-473-8870 1 21 22 0.14 08/06/2015, 11/12/2015


Wholesalers 825 E. 99th Street Chicago 60628 Cook County 773-978-4822 2 21 23 0.14 10/12/2015

Goodman Dist., Chicago Stockyards #474

Wholesalers 815 W. Pershing Rd


Gordon's Ace Hardware

Retailers 24 West Maple Chicago 60610 Cook County 312-266-6600 1 0 0 0.00


Retailers 3011 N. Clark St Chicago 60657 Cook County 773-348-3333 1 0 0 0.00


Retailers 3145 South Ashland



Retailers 440 N. Orleans St. Chicago 60654 Cook County 312-527-4200 1 0 0 0.00


Retailers 680 N. Lake Shore Dr.



Retailers 725 S. State St. Chicago 60605 Cook County 312-461-0900 1 0 0 0.00

Gustave A Larson Wholesalers 1201 W. Lake Street





Wholesalers 2643 Chicago Ave Chicago 60612 Cook County 312-243-4133 2 7 7 0.04 12/15/2015


Wholesalers 5830 N Northwest Hwy


Heatcool Serv. Co. Contractor 4001 N. Elston Chicago 60618 Cook County 773-539-5225 1 0 0 0.00

Heinlein Supply Co Wholesalers 5516 N. Elston Avenue


Johnstone Supply Wholesalers 2525 N. Elston Avenue


Johnstone Supply #143

Wholesalers 3841 W. Columbus Ave.


Marszalik & Sons Contractor 5637 S. Kolin Avenue


Mid-Lakes Distributing

Wholesalers 1029 W. Adams St.


Midtown Mechanical Contractor 4533 West Lexington


Moore Supply Company

Wholesalers 2100 W. 80th St. Chicago 60620 Cook County 773-487-4400 1 0 0 0.00

Moore Supply Company Branch 1

Wholesalers 4332 W. Ferdinand


Munch's Supply Co Wholesalers 2650 West Addison Street


Pt's Heating & Cooling Inc.

Contractor 3431 N. Knox Avenue



Wholesalers 3315 N. Knox Ave.



Wholesalers 489 N. Milwaukee Ave


Toltec Plumbing Contractor 4366 W. Ogden Chicago 60623 Cook County 773-521-8790 1 0 0 0.00

W.L. Engler Distributing Inc.

Wholesalers 1035 N. Throop St.


Carl's Season Control Contractor Po Box 524 Chillicothe 61523 Peoria County

309-274-5593 1 0 0 0.00



Connor Co Wholesalers 3 Business Center Court

Collinsville 62234 Madison County

618-344-9200 1 0 0 0.00

Johnstone Supply Wholesalers 2900 Eastport Plaza


1 53 127 0.79 05/11/2015

Trane Parts Wholesalers 1605 Eastport Plaza Drive


618-606-9009 1 0 0 0.00

Cotton's Ace Hardware

Retailers 229 N Main St. Columbia 62236 Monroe County

618-281-7226 1 0 0 0.00

Illco Inc Wholesalers 9590 W. 55th Street

Countryside 60525 Cook County 708-579-5600 1 0 0 0.00

Star Piping & Heating Co., Inc.

Contractor 441 Plainfield Rd Countryside 60525 Cook County 708-447-7023 1 0 0 0.00

The Heat Engineering Co.

Contractor 6500 Joliet Road Countryside 60525 Cook County 708-246-3300 1 0 0 0.00


Wholesalers 4606 W. 138th St. Crestwood 60445 Cook County 708-385-3070 1 0 0 0.00


Wholesalers 13500 S Kenton Ave

Crestwood 60445 Cook County 708-385-8845 1 0 0 0.00


Wholesalers 13502 S. Kenton Avenue

Crestwood 60445 Cook County 708-385-5252 1 7 15 0.09 12/14/2015

Althoff Industries Contractor 8001 S. Route 31 Crystal Lake 60014 McHenry County

815-455-7000 1 44 60 0.37 02/02/2015

Campbell's Tempracure, Inc.

Contractor 652 W. Terra Cotta

Crystal Lake 60014 McHenry County

815-455-3351 1 9 10 0.06 09/23/2015


Wholesalers 810 E Terra Cotta Ave.

Crystal Lake 60014 McHenry County

815-459-0766 2 0 0 0.00

Mad Dash Inc. Contractor 930 Pyott Road Crystal Lake 60014 McHenry County

847-380-7266 2 0 0 0.00

Connor Co Wholesalers 520 E. Fairchild Danville 61832 Vermilion County

217-446-1818 1 1 1 0.01 04/30/2015

Grubb Electrical Heating & Cooling

Contractor 816 Warrington Avenue

Danville 61832 Vermilion County

217-443-3452 1 0 200 1.24 12/31/2015



Kuchefski Heating & A/C Inc

Contractor 511 E. Main Danville 61832 Vermilion County

217-442-1454 1 0 0 0.00

Rogers Supply Wholesalers 1010 Griggs St Danville 61832 Vermilion County

(217) 443-4061

1 35 37 0.23 04/30/2015

United Refrigeration Inc.

Wholesalers 124 N. Hazel St. Danville 61832 Vermilion County

217-442-6807 1 0 0 0.00

Connor Co Wholesalers 3130 N. Grand Prix Drive

Decatur 62526 Macon County

217 -875-5626

1 14 21 0.13 11/09/2015

Macon County Emd HHW Facility 141 S Main Street Room 408

Decatur 62523 Macon County

217-425-4512 1 0 0 0.00


Wholesalers 333 East Wabash Decatur 62523 Macon County

217-429-9151 1 167 254 1.57 09/28/2015, 10/07/2015


Wholesalers 136 E. Packard Decatur 62521 Macon County

217-428-6601 1 10 11 0.07 06/03/2015

Honeywell Utility Solutions

Contractor 21925 Field Pkwy. Ste 220

Deer Park 60010 Cook County 847-797-4612 1 0 0 0.00

Igor Solovyoff Contractor 407 Mallard Drive Deerfield 60015 Lake County 224-636-2406 1 0 0 0.00

Jeckel Plumbing & Heating, Llc

Contractor 115 E. Third Street

Delavan 61734 Tazewell County

309-244-8265 0 28 35 0.22 09/18/2015, 09/28/2015, 10/12/2015


Wholesalers 917 S. Elmhurst Road

Des Plaines 60016 Cook County 847-952-0013 1 8 11 0.07 08/19/2015

Econotemp, Inc Wholesalers 5280 Belmont Rd Downers Grove

60515 Dupage County

630-963-8080 1 48 51 0.32 09/03/2015

Fire N Ice Heating & Cooling

Contractor 2455 Wisconsin Avenue

Downers Grove

60515 Dupage County

630-852-1300 1 0 0 0.00

Johnstone Supply Wholesalers 5365 Walnut Avenue

Downers Grove

60515 Dupage County

630-427-6200 2 0 0 0.00

Kin-Ko Ace Hardware 500-I

Retailers 6216 S Main Downers Grove

60516 Dupage County

630-968-4355 1 0 0 0.00

Neuco, Inc Wholesalers 5101 Thatcher Rd Downers Grove

60515 Dupage County

630 960 3800 X144

1 133 136 0.84 01/13/2015

Robert Bair Services Contractor 447 Rogers St. Downers Grove

60505 Kane County 630-964-1700 1 0 0 0.00



Stephens Plumbing & Heating

Contractor 747 Ogden Ave Downers Grove

60515 Dupage County

630-968-0783 1 0 0 0.00

Connor Co. Wholesalers 4342 Kennedy Drive

East Moline 61244 Rock Island County

309-796-2120 1 63 71 0.44 01/14/2015, 06/09/2015

Capitol Group Wholesalers 120 Thunderbird Lane

East Peoria 61611 Tazewell County

309 699 3986 1 3 6 0.04 11/06/2015

Modern Wholesale Supply Co.

Wholesalers 7103 Marine Road

Edwardsville 62025 Madison County

618-656-2197 1 110 132 0.82 08/05/2015

H.H. Sutton Contractor 923 South 4th Street

Eldorado 62930 Saline County 618-273-3861 1 0 0 0.00

Central Furnace Supply

Wholesalers 605 Church Rd Elgin 60123 Kane County 847 622 2220 1 0 0 0.00

Fj Bero Contractor 1629 Weld Road Elgin 60123 Kane County 847-741-6140 1 0 0 0.00

G.W. Berkheimer Wholesalers 2761 Pinnacle Drive

Elgin 60124 Kane County 847-783-4822 1 115 117 0.73 06/24/2015, 11/06/2015


Wholesalers 2510 Vantage Drive

Elgin 60124 Kane County 224-388-7358 1 0 0 0.00

Gustave A Larson Wholesalers 1720 Todd Farm Dr.

Elgin 60123 Kane County 847-608-7491 2 129 166 1.03 05/05/2015, 11/06/2015


Wholesalers 1313 Timber Drive

Elgin 60123 Kane County 708-418-0900 2 110 173 1.07 12/22/2015, 05/14/2015, 10/05/2015

Source 1 Wholesalers 1162 N. Mclean Blvd

Elgin 60123 Kane County 1 0 0 0.00

Trane Supply Wholesalers 2410 Vantage Drive

Elgin 60120 Cook County 630-400-4333 1 0 0 0.00

Ziegler's Ace Hardware

Retailers 215 N. Spring St. Elgin 60120 Cook County 847-741-5610 1 0 0 0.00

Illco Inc Wholesalers 780 Lively Blvd Elk Grove 60007 Cook County 847-228-1200 1 4 8 0.05 12/04/2015

Harry Alter Wholesalers 475 Crossen Avenue

Elk Grove Village

60007 Cook County 847-952-1017 2 17 21 0.13 04/16/2015

Johnstone Supply Co Wholesalers 1090 Pratt Blvd Elk Grove Village

60007 Cook County 847-956-0810 3 63 79 0.49 09/23/2015

Source 1 Wholesalers 450 W. Wrightwood Avenue

Elmhurst 60126 Dupage County

630-758-1580 1 25 67 0.42 11/09/2015



York Upg Wholesalers 450 Wrightwood Ave

Elmhurst 60126 Dupage County

216-470-6567 1 0 0 0.00

Able Distributors Wholesalers 2423 Main Street Evanston 60202 Cook County 847-869-6500 1 21 26 0.16 12/09/2015

American Vintage Home Inc

Contractor 1523 Payne St Evanston 60201 Cook County 847-251-5255 1 0 0 0.00

John J. Cahill Inc. Contractor 1515 Church St. Evanston 60201 Cook County 847-864-5225 2 0 0 0.00

Northstar Heating & Air Conditioning

Contractor 2200 Green Bay Road

Evanston 60201 Cook County 847-869-9600 1 22 27 0.17 03/16/2015

Leahy Heating & Cooling

Contractor 9115 S. Kedzie Avenue

Evergreen Park

60805 Cook County 708-499-3800 1 0 0 0.00

Nussbaum Plumbing & Heating

Contractor 124 E. Locust Street

Fairbury 61739 Livingston County

815-692-2042 1 0 0 0.00

Scott & Sons Plbg, Htg, Air & Electric

Contractor 617 County Road 1885 East

Fairfield 62837 Wayne County

618-842-3749 1 0 0 0.00

Harr's Ace Hardware Retailers 836 W. North Ave.

Flora 62839 Clay County 618-662-4434 1 0 0 0.00

Forrest Plumbing, Heating, & Cooling, Inc.

Contractor 125 E. Krack Street

Forrest 61741 Livingston County

815-657-8515 1 0 0 0.00

Fox Lake Ace Retailers 107 Towne Centre Ln.

Fox Lake 60020 Lake County 847-587-1100 1 0 0 0.00

Leader Ace Hardware

Retailers 980 Route 22 Fox River Grove

60021 McHenry County

847-639-4431 1 0 0 0.00

Bomar Htg & Cooling Contractor 420 Meadows Drive

Freeport 61032 Stephenson County

815-233-1622 1 46 46 0.29 09/29/2015

Connor Co Wholesalers 1028 Il Route 26 N


815-235-7789 1 0 0 0.00

First Supply Wholesalers 115 E South Street


815-232-6000 1 105 105 0.65 09/02/2015

Lemanski Heating And Air Conditioning

Contractor 1398 South Armstrong Ave.


815-232-4519 1 0 0 0.00

Loescher Heating & Air Conditioning

Contractor 1860 S. Walnut Rd.


815 232-6166 1 0 0 0.00



Sturtevant Heating & Air Conditioning

Contractor 1010 S. West Avenue


815-821-2419 1 0 0 0.00

Basio Plumbing Contractor 576 S. Chambers Street

Galesburg 61401 Knox County 309-642-6010 1 0 0 0.00

Connor Co Wholesalers 2315 Grand Ave Galesburg 61401 Knox County 309-342-7000 1 0 0 0.00

Lambasio, Inc Contractor 401 E. Berrien St. Galesburg 61401 Knox County 309-341-1802 2 48 51 0.32 02/20/2015

Mechanical Service, Inc.

Contractor 1144 Monmouth Blvd.

Galesburg 61402 Knox County 309-342-8136 1 0 0 0.00

Pete Logan, Inc Dba Service Pro

Contractor 2611 E. 5th Street Galesburg 61401 Knox County 309-341-0791 1 0 0 0.00

Becker & Becker, Inc. Contractor 101 South Chicago St.

Geneseo 61254 Henry County 309-944-3592 1 0 0 0.00

Geneva Ace Hardware

Retailers 617 W State St. Geneva 60134 Kane County 630-208-6600 1 0 0 0.00

Service Concepts Inc. Contractor 404 S Centre Drive

Genoa 60135 Dekalb County

815-784-4100 1 0 0 0.00

Kohnen Air Conditioning & Heating, Inc.

Contractor 1104 Sycamore Street

Germantown 62245 Clinton County

618-523-4557 1 0 0 0.00

Reid's Service Contractor 9945 Farley Lane Gillespie 62033 Macoupin County

618-362-6566 1 0 0 0.00

Burgess And Son, Inc. Contractor 702 North 3rd Street

Girard 62640 Macoupin County

217-627-2665 1 27 30 0.19 06/18/2015


Wholesalers 799 W. Roosevelt Rd Bldg. 2-Suite 102/106

Glen Ellyn 60137 Dupage County

630-858-0888 1 3 6 0.04 08/18/2015

Thermaster Contractor 740 N Columbine Ave.

Glen Ellyn 60138 Dupage County

630-620-6205 1 0 0 0.00

Lennox Industries Inc.

Wholesalers 155 Internationale Blvd

Glendale Heights

60139 Dupage County

630-894-5550 4 0 0 0.00

Nucomfort Supply Inc.

Wholesalers 500 Windy Point Dr.

Glendale Heights

60139 Dupage County

630-534-4900 1 0 0 0.00



Carlson Heating, Cooling And Electric Co.

Contractor 3340 West Lake Avenue

Glenview 60026 Cook County 847-729-0123 1 85 99 0.61 12/16/2015

Effective Air, Inc. Contractor 2033 Johns Ct. Glenview 60025 Cook County 847-729-1820 1 0 0 0.00

R.H. Witt Heating & Sheet Metal

Contractor 2049 Johns Drive Glenview 60025 Cook County 847-724-1690 1 68 75 0.47 05/01/2015

Mepco Plumbing & Heating

Contractor 10956 E. Leclaire Street

Grant Park 60940 Kankakee County

815-472-4829 1 0 0 0.00

Miller's Area Heating Contractor 112 Center Street Grayslake 60030 Lake County 847-223-0211 1 0 0 0.00

Enertech, Inc Contractor 2506 South Elm Street

Greenville 62246 Bond County 618-690-3225 1 0 0 0.00 08/17/2015

Johnstone Supply Wholesalers 3895 Grove Avenue

Gurnee 60031 Lake County 847-623-8460 1 42 167 1.04 08/31/2015

Humble Heating & Ac Inc.

Contractor 2067 Cedar Avenue

Hanover Park 60133 Dupage County

647-561-4209 1 15 17 0.11 08/14/2015

Lebec's Refrigeration, Inc.

Contractor 26092 East, 8th Road

Harvel 62538 Christian County

217-229-4295 1 0 0 0.00

Ace Hardware Store Retailers 2017 W Main St. Havana 62644 Mason County

309-543-2638 1 0 0 0.00

Zellers Heating And Cooling

Contractor 12646 Sr 78 Havana 62644 Mason County

309-543-6761 1 0 0 0.00

Care Free Comfort Contractor 1630 Old Deerfield Road

Highland Park

60035 Lake County 847-433-7377 1 107 117 0.73 12/31/2015


Wholesalers 1490 Old Deerfield Road Unit 19

Highland Park

60035 Lake County 847-831-2400 1 0 0 0.00

Ravinia Plumbing And Heating

Contractor 1580 Old Skokie Road

Highland Park

60035 Lake County 847-432-5561 1 0 0 0.00

Ace Hardware Store Retailers 300 Springfiled Road

Hillsboro 62049 Montgomery County

217-532-6677 1 0 0 0.00

Munch's Supply Co. Inc

Wholesalers 300 N. Manheim Road

Hillside 60162 Cook County 708-547-1121 2 189 253 1.57 01/20/2015, 10/05/2015

Mccrea Plumbing & Heating

Contractor 118 S. View Street

Hinckley 60520 Dekalb County

815-766-1357 1 0 0 0.00



Hoekstra Hvac Contractor 17907 Dixie Highway

Homewood 60430 Cook County 708-798-3444 2 11 11 0.07 10/06/2015

Suburban Electric Contractor 2020 W. 187th Street

Homewood 60430 Cook County 708-798-0909 1 0 0 0.00

Ace Hardware Store Retailers 900 W. Morton Avenue

Jacksonville 62650 Morgan County

217-524-9563 1 0 0 0.00

Connor Co Wholesalers 630 Brooklyn Avenue

Jacksonville 62650 Morgan County

217-243-3411 1 0 0 0.00

Jerseyville Winnelson

Wholesalers 525 Baughman Drive

Jerseyville 62052 Jersey County

618-498-6255 1 0 0 0.00

Advanced Plumbing And Swer

Contractor 2364 Essington Road

Joliet 60435 Will County 815-730-8810 1 0 0 0.00

G.W. Berkheimer Wholesalers 2102 Mcdonough Street

Joliet 60436 Will County 1 23 623 3.86 10/15/2015

Harry Alter Co Wholesalers 2104 Mcdonough Street

Joliet 60435 Will County 1 19 20 0.12 12/02/2015


Wholesalers 2095 Oak Leaf St Joliet 60435 Will County 815-730-0336 1 0 0 0.00

Illco Inc Wholesalers 2106 W. Mcdonough Street



Wholesalers 2302 Oakleaf St. Joliet 60436 Will County 815-215-1170 1 0 0 0.00

Rogers Supply Wholesalers 500 Oak Leaf Court Unit A


Will County Land Use Dept.

HHW Facility 58 E. Clinton St. Joliet 60432 Will County 815-727-8834 1 0 0 0.00

Connor Co Wholesalers 1600 Grinnell Road

Kankakee 60901 Kankakee County

815-933-6688 1 71 77 0.48 05/01/2015

Goodberlet Htg & Air Cond.

Contractor 255 E Brookmont Blvd


815-937-0189 1 43 46 0.29 12/09/2015

Holohan Heating & Sheetmetal

Contractor 575 W. Seneca Kankakee 60901 Kankakee County

815-932-7711 1 0 0 0.00


Wholesalers 1425 Harvard Drive


217-356-0166 1 30 41 0.25 05/01/2015



Ed's Heating Contractor 111 S. Chestnut Street

Kewanee 61443 Henry County 309-856-5126 1 53 56 0.35 12/31/2015

Rogers Supply Co Wholesalers 17 Enterprise Drive

La Salle 61301 La Salle County

815.220.0162 1 10 10 0.06 01/06/2015

Grainger Demo 100 Grainger Pkwy

Lake Forest 60045 Lake County 1 0 0 0.00

Ireland Heating & Air Conditioning Co.

Contractor 28354 N. Ballard Drive

Lake Forest 60045 Lake County 847-362-4548 1 0 0 0.00

Rick Kuehn & Sons Heating - Cooling Burner Service

Contractor 766 Frontage Road

Lake Villa 60046 Lake County 847-356-5252 1 0 0 0.00

Aaron & Trecker Htg. & A/C Inc.

Contractor 100 Oakwood Road Unit C

Lake Zurich 60047 Lake County 847-540-9585 1 25 32 0.20 06/18/2015


Wholesalers 17725 Volbrecht Rd.

Lansing 60438 Cook County 708-418-6601 3 56 68 0.42 10/29/2015


Wholesalers 18001 S. Torrence Avenue

Lansing 60438 Cook County 708-895-5110 1 8 16 0.10 08/20/2015

Hardesty Heating & Cooling Inc.

Contractor 410 W. Bicentennial Dr.

Leroy 61752 McLean County

309-962-4328 1 0 0 0.00

Allied A/C & Heating Corp.

Contractor 203 Peterson Road

Libertyville 60048 Lake County 847-367-8989 1 72 106 0.66 09/18/2015


Wholesalers 912A E Park Ave (Rt 176)

Libertyville 60048 Lake County 847-573-0708 2 0 0 0.00

Libertyville Unique Indoor Comfort, Inc.

Contractor 624 2nd Street Libertyville 60048 Lake County 847-362-1910 1 0 0 0.00

Toptec Heating Cooling Plumbing And Electrical

Contractor 345 East Park Avenue

Libertyville 60048 Lake County 847-362-0262 13 55 83 0.51 02/26/2015, 03/30/2015

Ace Hardware Store Retailers 521 N Kickapoo St.

Lincoln 62656 Logan County 217-732-1458 1 0 0 0.00


Wholesalers 4929 Lincoln Ave. Lisle 60532 Dupage County

630-971-0400 1 81 90 0.56 12/18/2015



Clearesult Contractor 69 Eisenhower Lane South

Lombard 60148 Dupage County

331-305-0561 5 719 858 5.32 05/12/2015, 05/13/2015, 07/20/2015, 07/22/2015, 10/14/2015, 10/15/2015, 11/10/2015, 11/18/2015, 11/23/2015, 11/24/2015, 12/15/2015, 12/16/2015, 12/17/2015


Wholesalers 1155 N. Dupage Ave.


630-932-8777 4 57 115 0.71 10/13/2015

Interline Brands Wholesalers 1100 N. Lombard Rd., Suite A


630-317-0505 1 0 0 0.00


Wholesalers 1041 N. Dupage Avenue


630-705-9370 1 9 9 0.06 11/13/2015


Wholesalers 641 N. Main St. Lombard 60148 Dupage County

630-627-6810 2 0 0 0.00

Bg Distributors Wholesalers 110 North Main Street (P.O. Box 249)

Louisville 62858 Clay County 618-665-3353 1 78 100 0.62 01/16/2015

Harlem Plumbing Supply

Wholesalers 8641 W. Ogden Avenue

Lyons 60534 Cook County 708-447-2111 0 1 1 0.01 12/21/2015

First Supply Wholesalers 10736 N. 2nd Street

Machesney Park

61115 Winnebago County

815-654-5381 1 0 0 0.00

Connor Co Wholesalers 433 N. Campbell Macomb 61455 McDonough County

309-833-2148 1 0 0 0.00

Tri-County Collection Facility

HHW Facility 510 N. Pearl St. Macomb 61455 McDonough County

309-331-4782 1 0 0 0.00

Capitol Group Wholesalers 1404 Morgan Ave Marion 62959 Williamson County

618 997 4002 1 0 0 0.00

Connor Co Wholesalers 801 N. Skyline Drive

Marion 62959 Williamson County

618-993-1031 1 0 0 0.00

Crescent Parts & Equipment

Wholesalers 3309 W. Commercial Drive

Marion 62959 Williamson County

618-997-5608 5 307 635 3.94 03/27/2015, 08/26/2015, 08/26/2015, 09/15/2015, 09/16/2015



Mccamy Heating And Cooling

Contractor 805 Lincoln Road Marquette Heights

61554 Tazewell County

309-382-2779 1 20 21 0.13 09/17/2015

Hernan's Plumbing & Heating, Inc

Contractor 131 N. Tonica Mason City 62664 Mason County

217-482-5805 1 0 0 0.00

Connor Co Wholesalers 1308 Lakeland Blvd

Mattoon 61938 Coles County 217-235-4328 1 50 130 0.81 04/30/2015

Industrial Mechanical Inc.

Contractor 717 S. 19th Mattoon 61938 Coles County 217-273-1789 1 4 7 0.04 08/20/2015

Kam Services, Inc. Contractor 2417 Marshall Avenue

Mattoon 61938 Coles County 217-235-9537 1 0 0 0.00

Able Distributors Wholesalers 4506 S. Hi Point Road

Mchenry 60050 McHenry County

815-344-8899 1 0 0 0.00

American Heating & Cooling

Contractor 715 North Lillian Street


815-385-8220 1 0 0 0.00

Connor Co Wholesalers 3918 N. Richmond Road


815-385-4404 1 2 2 0.01 06/19/2015


Wholesalers 4100 W. Albany Drive


815-385-0021 3 206 266 1.65 08/18/2015, 10/27/2015, 04/01/2015

Home Efficiency Specialists, Inc.

Contractor 110 South Elm Street

Mclean 61754 McLean County

309-826-1128 1 0 0 0.00


Wholesalers 1999 N. Ruby Street

Melrose Park 60160 Cook County 708-343-4225 3 0 0 0.00

Johnstone Supply Wholesalers 5109 W. Lake Street

Melrose Park 60160 Cook County 708-493-0500 2 0 0 0.00

Riley Heating & Cooling

Contractor 16 N. 9th Avenue Melrose Park 60160 Cook County 708-343-5472 1 0 0 0.00

Dow Heating And Air Conditioning

Contractor P.O. Box 283 Millstadt 62260 St Clair County

618-447-2256 1 0 0 0.00

Integrity Heating & Cooling

Contractor 19450 97th Ave Mokena 60448 Will County 708-389-3327 1 0 0 0.00

Lennox Industries Inc. A214

Wholesalers 8901 W 192nd Street Unit B

Mokena 60448 Will County 708-326-6130 1 70 79 0.49 11/18/2015

Adel Wholesalers Inc/Trachtenbarg Co.

Wholesalers 318 River Drive Moline 61265 Rock Island County

309-797-6668 1 41 43 0.27 06/05/2015



Dennis Company Inc. Wholesalers 2815 Avenue Of The Cities

Moline 61265 Rock Island County

309-762-0438 1 61 106 0.66 03/03/2015

Kale Company Contractor 122 River Drive Moline 61265 Rock Island County

309-797-9290 1 46 52 0.32 12/31/2015

Trevor True Value Hardware

Retailers 2842 16th Street Moline 61265 Rock Island County

309-764-5689 1 2 2 0.01 08/14/2015

Barry Plumbing & Heating, Inc.

Contractor 1296 Bungalow Road

Morris 60450 Grundy County

815-941-0078 1 0 0 0.00

Cleek Plumbing, Heating & Ac, Inc.

Contractor 888 Wauponsee Street


815-942-0229 1 0 0 0.00

Ez-Air, Inc. Contractor 1302 A Spruce Street


815-941-2665 1 0 0 0.00

Munch's Supply Co Wholesalers 2403 Sycamore Road


815-942-4171 1 63 69 0.43 06/10/2015, 12/15/2015

R.L. Lyon, Inc. Contractor 888 Third Avenue Morris 60450 Grundy County

815-942-0134 1 86 91 0.56 03/16/2015


Wholesalers 8109 N. Austin Ave.

Morton Grove 60053 Cook County 847-581-9200 1 49 88 0.55 06/11/2015

National Excelsior Company

Wholesalers 8150 B Lehigh Ave

Morton Grove 60053 Cook County 847-965-3500 1 14 14 0.09 06/11/2015, 12/09/2015


Wholesalers 6010 W. Dempster

Morton Grove 60053 Cook County 312-226-4900 1 36 109 0.68 08/19/2015

Basset's Mechanical Inc.

Contractor 313 S. Spring Street

Mount Pulaski

62548 Logan County 217-792-5593 1 0 0 0.00

Thomas Plumbing And Heating Inc.

Contractor 107 East Main Moweaqua 62550 Shelby County

217-768-3790 1 0 0 0.00

Scranton Refrigeration & Electric

Contractor 868 975 North Avenue

Mt. Sterling 62353 Brown County

217-773-2626 1 0 0 0.00

Benoist Bros. Supply Wholesalers 107 North 16th Street

Mt. Vernon 62864 Jefferson County

618-242-0344 1 243 297 1.84 02/02/2015, 11/16/2015, 12/31/2015

Goodman Distribution, Inc.

Wholesalers 14 Fountain Place Mt. Vernon 62864 Jefferson County

618-244-4182 1 0 0 0.00



Goodman Distribution, Inc #480

Wholesalers 1060 High Street Mundelein 60060 Lake County 847-566-5109 1 20 22 0.14 02/03/2015

Moore Supply Company

Wholesalers 1260 Townline Rd.

Mundelein 60060 Lake County 847-362-4545 2 50 74 0.46 03/30/2015

Johnstone Supply Wholesalers 137 Johnstone Rd.

Murphysboro 62966 Jackson County

618-549-7365 1 54 84 0.52 07/14/2015

Voss Heating & A/C, Inc.

Contractor 724 Notrh 17th St.


618-684-6959 1 0 0 0.00

Williams Air Conditioning

Contractor 22 Murdale Gardens Road


618-684-4328 1 0 0 0.00

Buikema's Ace Hardware

Retailers 1030 N Washington St.

Naperville 60563 Dupage County

630-355-0077 1 0 0 0.00


Retailers 5025 Ace Lane Naperville 60564 Will County 630-428-8147 1 0 0 0.00


Retailers 963 West 75th Street


630-355-3993 1 0 0 0.00

Central Furnace Supply

Wholesalers 110 Shore Road Naperville 60563 Dupage County

630 369 7500 1 0 0 0.00

Energy Services Ac And Heating Co.

Contractor 512 W. 5th Avenue


630-969-1400 1 0 0 0.00


Wholesalers 2019 Corporate Lane


630-778-6109 1 0 0 0.00


Wholesalers 1661 W Quincy Unit #115


630-305-3800 2 13 19 0.12 06/22/2015

Johnstone Supply - Naperville

Wholesalers 480 Industrial Dr. Ste 116


630 983 6160 1 21 39 0.24 11/02/2015

Naperville Household Waste

HHW Facility 1979 Brookdale Road (Nfd #4)


630-420-6747 4 107 122 0.76 08/31/2015

Sudkamp Plumbing, Heating, & Electric

Contractor 958 Us Rt. 45 Neoga 62447 Cumberland County

217-895-2591 0 0 0 0.00 12/22/2015

Munch's Supply Co Wholesalers 1901 Ferro Drive New Lennox 60451 Will County 815-723-1111 2 70 70 0.43 06/10/2015



G.W. Berkheimer Co., Inc.

Wholesalers 6279 W. Howard Street

Niles 60714 Cook County 847-647-2333 2 127 204 1.26 11/25/2015, 12/01/2015, 12/09/2015

Johnstone Supply Wholesalers 6153 Mulford Street

Niles 60714 Cook County 847-966-2700 2 39 70 0.43 10/22/2015

Lennox Industries Inc. A212

Wholesalers 6295 West Howard Street

Niles 60714 Cook County 847-588-2105 1 22 24 0.15 12/21/2015

Ace Hardware Store Retailers 204 E College Ave.

Normal 61761 McLean County

309-454-8413 1 0 0 0.00

Comfort Hvac Incorporated

Contractor 1212 Searle Drive Normal 61761 McLean County

309-838-7643 1 12 16 0.10 08/18/2015

Town Of Normal/Public Works Dept.

HHW Facility 1301 Warriner St. Normal 61761 McLean County

309-454-9576 1 0 0 0.00

Lee's Heating & Air Contractor 562 County Road 375 North

Norris City 62869 White County 618-962-3300 1 0 0 0.00

Harry Alter - National Excelsior

Wholesalers 100 Overland Drive

North Aurora 60542 Kane County 331-256-6642 1 0 0 0.00

Goodman Distribution, Inc. #478

Wholesalers 3600 Woodhead Drive

Northbrook 60062 Cook County 847-272-2509 2 12 12 0.07 06/19/2015


Wholesalers 162 Northfield Road

Northfield 60093 Cook County 847-446-4343 2 42 52 0.32 11/16/2015

Ace Hardware Retailers 600 Southview Plaza

O Fallon 62269 St Clair County

618-628-7200 1 0 0 0.00

S. Mechanical, Inc. Contractor 16420 S. Kilbourn Avenue

Oak Forest 60452 Cook County 708-535-3600 1 0 0 0.00

Village Of Oak Park Public Works

HHW Facility 201 South Blvd. Oak Park 60302 Cook County 708-358-5707 1 0 0 0.00

John's Service And Sales

Contractor 117-119 West Walnut St

Oglesby 61348 La Salle County

815-883-3637 1 0 0 0.00

Royse's Plumbing, Heating, & A/C

Contractor 1025 West Main Street

Olney 62450 Richland County

618-392-7586 1 0 0 0.00

Myers Plg & Htg, Inc Contractor 404 - 11Th Avenue

Orion 61273 Henry County 309-526-8566 1 0 0 0.00



R.E. Michel Co Wholesalers 61 Kendall Point Drive

Oswego 60543 Kendall County

630-978-1891 2 0 0 0.00

Allied Hvac Contractor 500 E. Northwest Hwy.

Palatine 60074 Cook County 847-359-4500 2 0 0 0.00

Green Construction Contractor 506 South Jackson Street

Palestine 62451 Crawford County

618-586-5314 1 3 4 0.02 12/22/2015

First Star Hvac Inc. Contractor 8059 W. 126 Street

Palos Park 60464 Cook County 708-710-8315 1 0 0 0.00

Houston Plg, Htg & A/C

Contractor 111 N. Market Street

Paxton 60957 Ford County 217-379-2329 1 0 0 0.00

Connor Co Wholesalers 1209 W. Pioneer Parkway

Peoria 61615 Peoria County

309-693-7229 1 0 0 0.00

Connor Co. Wholesalers 2800 N.E. Adams St.


309-688-4407 1 25 31 0.19 06/09/2015

Fritch Heating & Cooling

Contractor 1004 Ne Adams Peoria 61603 Peoria County

309-671-5360 1 0 0 0.00

G.E. Milaccio Co., Inc Wholesalers 510 Wolf Road Peoria 61614 Peoria County

309-692-4545 1 0 0 0.00


Wholesalers 2200 W. Altorfer Peoria 61615 Peoria County

309-692-5800 0 0 26 0.16 03/17/2015

Habegger Corporation

Wholesalers 2220 W. Altorfer Drive


309-691-4328 1 0 0 0.00

Hi Line Supply Wholesalers 405 East Lake Avenue


309-685-5986 1 0 0 0.00

Hunzeker Service Agency

Wholesalers 8720 N. Univeristy Street


309-691-3052 1 3 3 0.02 06/03/2015

Illco Inc Wholesalers 2600 W. Farmington Rd


309-495-2810 1 12 23 0.14 04/30/2015


Wholesalers 2021 S.W. Washington St.


309-673-7486 1 125 125 0.78 06/30/2015

Rogers Supply Wholesalers 616 Ne Jefferson St


(309) 637-5199

1 21 27 0.17 12/31/2015

Ruyle Mechanical Services

Contractor 1325 Ne Bond Street


309-573-7307 1 15 34 0.21 09/03/2015




Wholesalers 820 S.W. Jefferson Avenue


309-637-3775 1 1 1 0.01 08/14/2015

T. F. Ehrhart Company

Wholesalers 100 Morton Street Peoria 61603 Peoria County

309-676-1588 1 0 0 0.00


Wholesalers 422 Northeast Adams Street


309-674-9245 3 8 11 0.07 12/02/2015

Yeomans Distributing Co.

Wholesalers 1503 W. Altorfer Peoria 61615 Peoria County

309-282-9811 1 0 0 0.00

Connor Co Wholesalers 3 Terminal Road Peru 61354 La Salle County

815-224-1205 1 0 0 0.00

Jc's Air Conditioning & Refrig., Inc.

Contractor 1001 S Main St. Pinckneyville 62274 Perry County 618-357-9836 1 0 0 0.00


Retailers 2240 Illinois Route 59

Plainfield 60586 Will County 815-254-9800 1 0 0 0.00

Fox Valley Heating & Cooling

Contractor 330 Hubbard Cr. Plano 60545 Kendall County

630-859-9200 1 0 0 0.00

Ace Hardware Store Retailers 203 E Livingston St.

Pontiac 61764 Livingston County

815-842-2966 1 0 0 0.00

Kupferschmid, Inc. Contractor 320 West Howard Street

Pontiac 61764 Livingston County

815-842-3812 1 0 0 0.00


Wholesalers 4230 Cresent Ind Pontoon Beach

62040 Madison County

618-797-2500 2 13 13 0.08 09/28/2015

Erwin Heating & Cooling

Contractor 14617 S. Albany Avenue

Posen 60469 Cook County 708-752-5245 1 0 0 0.00

Elmore Heating & Air Contractor 205 N. Street Dover

Princeton 61356 Bureau County

815-643-2354 1 33 34 0.21 07/17/2015

Bruening Heating And A/C

Contractor 1857 Broadway Quincy 62301 Adams County

217-936-2764 1 0 0 0.00

Connor Co Wholesalers 1328 Seminary Road

Quincy 62301 Adams County

217-228-7898 1 0 0 0.00


Wholesalers 635 North 3rd St. Quincy 62301 Adams County

217-223-9750 1 91 170 1.05 04/06/2015, 10/30/2015

Peters Heating & A/C Contractor 4520 Broadway Quincy 62305 Adams County

217-222-1368 1 0 0 0.00

T.F. Ehrhart Company Wholesalers 2212 N. 42nd Street

Quincy 62305 Adams County

217-222-9103 2 98 130 0.81 01/30/2015



Cotton's Ace Hardware

Retailers 1350 S Main St. Red Bud 62278 Randolph County

618-282-6800 1 0 0 0.00

Weis-Derousse Heating & Cooling

Contractor 124 N. Main Street

Red Bud 62278 Randolph County

618-282-2224 1 0 0 0.00

Dowe & Wagner Inc. Contractor 11215 Commercial Avenue

Richmond 60071 McHenry County

815-678-3000 1 0 0 0.00


Wholesalers 520 2nd Street Rock Island 61201 Rock Island County

309-793-4328 1 0 0 0.00

Area Mechanical, Inc. Contractor 821 - 1st Avenue Rockford 61104 Winnebago County

815-964-2070 2 0 0 0.00

Columbia Pipe & Supply Co.

Wholesalers 5730 Columbia Pkwy

Rockford 61108 Winnebago County

815-387-1565 1 68 75 0.47 04/01/2015

Connor Co Wholesalers 3537 Merchandise Drive


815-874-1515 1 0 0 0.00

Design Air Wholesalers 2793 Sandhutton Drive


815-229-6614 1 112 114 0.71 12/09/2015

G.W. Berkheimer Co. Inc.

Wholesalers 5206 11Th Street Rockford 61109 Winnebago County

815-387-0230 1 185 243 1.51 07/01/2015, 11/11/2015

Gustave A. Larson Company

Wholesalers 3016 Eastrock Drive


815-398-4922 2 5 9 0.06 11/12/2015


Wholesalers 1818 18th Ave. Rockford 61104 Winnebago County

815-397-1818 2 13 26 0.16 02/12/2015

Johnstone Supply Wholesalers 3358 Pyramid Drive


815-874-8256 6 901 1,063 6.59 03/25/2015, 07/28/2015, 09/09/2015, 09/16/2015, 09/21/2015, 11/03/2015, 12/31/2015, 09/22/2015

Miller Engineering Company

Contractor 1616 South Main Street


815-963-4878 1 6 9 0.06 07/10/2015


Wholesalers 4620 American Road


815-964-9405 1 0 0 0.00



Goodman Distribution, Inc Branch #476

Wholesalers 3121 Tollview Dr Rolling Meadows

60008 Cook County 847-577-2800 1 0 0 0.00


Retailers 445 Weber Road Romeoville 60446 Will County 815-886-7082 1 0 0 0.00

Accu Aire Comfort Systems

Contractor 4686 E. Rockton Road

Roscoe 61073 Winnebago County

815-624-0644 1 0 0 0.00

Johnson Plumbing & Heating

Contractor 2300 Arnold St. Savanna 61074 Carroll County

815-541-3523 1 0 0 0.00

Egm Inc. Contractor 1004 Morse Avenue

Schaumburg 60193 Cook County 847-534-1175 1 4 12 0.07 08/14/2015

Service Mechanical Contractor 700 Cooper Court Schaumburg 60173 Cook County 847-342-9100 1 0 0 0.00

Knearem's Commercial Services

Contractor 320 E. Main Shelbyville 62565 Shelby County

217-744-4933 1 0 0 0.00

Macari Service Center, Inc.

Contractor 502 N. Cedar Street

Shelbyville 62565 Shelby County

217-774-4214 1 0 0 0.00

Schuler Heating And Cooling, Inc.

Contractor 24425 Black Road Shorewood 60404 Will County 815-254-6954 1 0 0 0.00

Burt's Plumbing Services

Contractor 4638 W. Dobson Street

Skokie 60076 Cook County 708-814-6755 1 0 0 0.00

Freedom Plumbing & Heating

Contractor 1172 Sunburg Road

South Elgin 60177 Kane County 847-695-5311 1 0 0 0.00

Gustave A Larson Wholesalers 695 West 172nd Street

South Holland 60473 Cook County 708-596-0290 1 0 0 0.00

Heuman Heating & Air

Contractor 619 S. St. Louis Street

Sparta 62286 Randolph County

618-443-2716 1 0 0 0.00

Aaa Acorn Mechanical, Inc.

Contractor 321 Croyden Street

Spring Grove 60081 McHenry County

847-497-9888 1 0 0 0.00

Ace Hardware Retailers 214 N Walnut St. Springfield 62702 Sangamon County

217-258-5673 1 0 0 0.00

Ace Hardware Store Retailers 1600 Wabash Ave.

Springfield 62704 Sangamon County

217-787-5100 1 0 0 0.00



Benoist Bros. Supply Wholesalers 2121 Lake Victoria Drive


217-529-3946 1 8 9 0.06 05/01/2015

Capitol Group Wholesalers 3125 Cockrell Lane


217-793-4300 3 0 0 0.00

Connor Co. Wholesalers 1400 S. 9th Street Springfield 62703 Sangamon County

217-544-9612 1 8 8 0.05 12/15/2015


Wholesalers 2631 Farmer's Market Rd


217-522-5593 1 0 0 0.00


Wholesalers 2900 Old Rochester Road


217-789-4328 1 0 0 0.00

Henson Robinson Company

Contractor 3550 Great Northern Avenue


217-544-8451 1 54 117 0.73 11/18/2015

Illinois Epa HHW Facility 1021 N. Grand Ave. East


217-524-9642 1 0 0 0.00

Illinois Plbg & Htg Supply Co.

Wholesalers 4725 Wabash Ave.


217-793-9800 1 0 0 0.00

Johnstone Supply Wholesalers 301 N First Street Springfield 62702 Sangamon County

217-528-9643 2 20 25 0.16 05/01/2015

Mechanical Supply Company, Inc.

Wholesalers 2785 C South 11Th


217-544-2737 1 4 4 0.02 08/19/2015


Wholesalers 1710 S. 9th Street Springfield 62703 Sangamon County

217-522-5644 1 24 36 0.22 12/31/2015

Total Mechanical Services

Contractor 429 W. Frontage Road

Staunton 62088 Macoupin County

618-635-2104 1 0 0 0.00

Williams Heating & Air, Inc.

Contractor 502 W. Shawneetown Trail

Steeleville 62288 Randolph County

618-965-2040 1 0 0 0.00

Contractors Supply Wholesalers 114 S. Park St. Streator 61364 La Salle County

815-672-7721 1 2 2 0.01 06/08/2015

Connor Co Wholesalers 694 Heartland Drive

Sugar Grove 60554 Kane County 630-446-3284 1 4 4 0.02 11/02/2015


Wholesalers 5539 S. Archer Road

Summit 60501 Cook County 708-442-8542 2 0 0 0.00




Wholesalers 120 Corporate Dr. Swansea 62226 St Clair County

618-234-2781 1 2 4 0.02 04/09/2015

Ace Hardware Store Retailers 1713 W. Spresser St.

Taylorville 62568 Christian County

217-824-3325 1 0 0 0.00

Bob Hanks Heating & Cooling

Contractor 1026 W. Vandeever Street

Taylorville 62568 Christian County

217-287-2246 1 247 299 1.85 06/12/2015, 07/17/2015

Buhnerkempe Plumbing And Heating Inc.

Contractor 16429 North 1650th Street

Teutopolis 62467 Effingham County

217-857-3482 1 0 0 0.00

Hoveln Heating & Cooling

Contractor 903 N Church Street

Thomasboro 61878 Champaign County

217-643-2125 1 0 0 0.00

Blackies Automatic Engineering

Contractor 1639 Tilton Road Tilton 61833 Vermilion County

217-442-1440 1 0 0 0.00

G.W. Berkheimer Wholesalers 7635 W. 183rd Street

Tinley Park 60477 Cook County 708-532-8100 2 81 92 0.57 02/09/2015, 11/03/2015


Wholesalers 18500 North Creek Dr (S. Entrance)

Tinley Park 60477 Cook County 708-781-2000 3 33 85 0.53 12/14/2015


Wholesalers 7950 W. 185th Street


Trane Supply Wholesalers 18450 S. West Creek Drive

Tinley Park 60477 Cook County 708-532-8004 1 0 0 0.00

York Upg Wholesalers 8050 W. 186th Street


Kroeschen Plg & Htg, Inc

Contractor 117 E. Santa Fe Toluca 61369 Marshall County

815-452-2312 1 0 0 0.00

Hettinger Bros. Plumbing, Heating & Ac

Contractor 308 E. South Line Road

Tuscola 61953 Douglas County

217-253-4314 1 21 26 0.16 12/04/2015

A & R Mechanical Contractor 711 Kettering Park

Urbana 61801 Champaign County

217-819-5188 1 0 0 0.00

City Of Urbana HHW Facility 706 South Glover Avenue


214-384-2416 1 2 2 0.01 12/04/2015

Connor Company Wholesalers 1900 N. Lincoln Avenue


217-367-7601 1 4 4 0.02 03/10/2015



Polar Refrigeration, Heating & Cooling Inc.

Contractor 2508 Northshore Drive


217-365-9319 1 2 2 0.01 05/26/2015

Johnstone Supply Wholesalers 970 Corporate Woods Parkway

Vernon Hills 60061 Lake County 847-383-6997 1 0 0 0.00

Source 1 Wholesalers 859 West End Court

Vernon Hills 60061 Lake County 1 42 59 0.37 10/27/2015

Boiler Pros Of Chicago, Inc

Contractor 420 West Stone Road Suite D-1

Villa Park 60181 Dupage County

708-469-9979 1 0 0 0.00

Unique Indoor Comfort

Contractor 150 E. St Charles Road.

Villa Park 60181 Dupage County

630-833-4400 1 0 0 0.00


Wholesalers 27615 Diehl Road Warrenville 60555 Dupage County

630-393-4088 2 0 0 0.00

C&C Plumbing & Heating

Contractor 1401 W. Lafayette Street

Watseka 60970 Iroquois County

815-432-2685 1 0 0 0.00

Mckinley Plumbing, Heating And Cooling, Inc.

Contractor 711 W. Pleasant Street

Watseka 60970 Iroquois County

815-432-4328 1 0 0 0.00


Wholesalers 3733 Hawthorne Court

Waukegan 60087 Lake County 847-263-9100 2 0 0 0.00

Illco Inc Wholesalers 880 Northpoint Blvd

Waukegan 60085 Lake County 847-473-9000 1 0 0 0.00

Adams Heating & A/C

Contractor 519 South Miller Waverly 62692 Morgan County

217-435-9039 1 0 0 0.00

Triangle Mechanical Services

Contractor 391 Wegner Drive

West Chicago 60185 Dupage County

630-562-0750 1 6 15 0.09 01/05/2015

Collins Heating & Ac Contractor 10603 Bencie Lane

West Frankfort

62896 Franklin County

618-927-0487 1 0 0 0.00

Stadler Heating & Cooling

Contractor 34 Plaza Drive Westmont 60559 Dupage County

630-455-9015 1 0 0 0.00

Ambrust Plumbing, Heating & A/C

Contractor 111 E. Illinois Street

Wheaton 60187 Dupage County

630-668-6273 1 0 0 0.00


Retailers 1705 N Main St. Wheaton 60187 Dupage County

630-682-3636 1 0 0 0.00




Retailers 90 East Loop Road

Wheaton 60189 Dupage County

630-690-0336 1 0 0 0.00

Comfort Masters Service Experts

Contractor 236 Egidi Drive Wheeling 60090 Cook County 847-777-0298 1 0 0 0.00

Munch's Supply Co Wholesalers 301 Alice Street Wheeling 60090 Cook County 847-229-9333 1 137 160 0.99 12/08/2015

O'Hare Engineering Wholesalers 55 Messner Drive Wheeling 60090 Cook County 847-459-5500 1 0 0 0.00

Taylor Plumbing Inc. Contractor 488 Diens Drive Wheeling 60090 Cook County 847-977-5967 1 0 1 0.01 08/14/2015

Therm Flo, Inc. Contractor 251 Holbrook Drive

Wheeling 60090 Cook County 847-353-5401 1 8 8 0.05 06/12/2015

Mccoy Heating & Air Contractor 17478 East Street Hwy. 33

Willow Hill 62480 Jasper County

618-455-3129 1 0 0 0.00


Wholesalers 7501 S. Quincy Street

Willowbrook 60527 Dupage County

773-585-3460 1 0 0 0.00

Trane Supply Wholesalers 7100 S. Madison Street

Willowbrook 60527 Dupage County

630-455-9900 1 0 0 0.00

Fj Kerngan Plumbing Contractor 811 Ridge Rd. Wilmette 60091 Cook County 847-256-2695 1 0 0 0.00

Columbia Pipe & Supply Co.

Wholesalers 1000 Courtaulds Drive

Woodstock 60098 McHenry County

847-567-8002 1 11 12 0.07 06/18/2015

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