Veterinary Medical Veterinary Medical Clinic Clinic

Summer InternSummer InternMay 7 – August 14, 2007May 7 – August 14, 2007

Lisa KauthLisa Kauth

Senior - Animal Science, Pre-Senior - Animal Science, Pre-VeterinaryVeterinary

About the Veterinary About the Veterinary Medical ClinicMedical Clinic

Privately owned mixed Privately owned mixed animal practiceanimal practice 80% small animal80% small animal 20% large animal20% large animal

Typical vet clinicTypical vet clinic Scheduled appointmentsScheduled appointments

Geriatrics & PediatricsGeriatrics & Pediatrics Some walk-insSome walk-ins Scheduled surgeriesScheduled surgeries GroomingGrooming BoardingBoarding DentistryDentistry X-RaysX-Rays

Located in Yankton, SDLocated in Yankton, SD Three other clinics & four Three other clinics & four

other veterinariansother veterinarians

The DoctorThe Doctor

Dr. James PajlDr. James Pajl Internship supervisor and clinic ownerInternship supervisor and clinic owner 1983 Kansas State University Graduate1983 Kansas State University Graduate Has owned The Veterinary Medical Has owned The Veterinary Medical

Clinic since January 1Clinic since January 1stst 1989 1989

The StaffThe Staff One Full-Time Receptionist & Vet Tech AssistantOne Full-Time Receptionist & Vet Tech Assistant

Julie Jarvis, 3 years of serviceJulie Jarvis, 3 years of service Out of ChicagoOut of Chicago

One Full-Time Veterinary TechnicianOne Full-Time Veterinary Technician Ashley Lenhoff, 1 ½ years of serviceAshley Lenhoff, 1 ½ years of service

One Part-Time Groomer &One Part-Time Groomer &Veterinary TechnicianVeterinary Technician Sara Zimmerman, 7 years of Sara Zimmerman, 7 years of serviceservice

Out of Colorado from AlamedaOut of Colorado from Alameda East Veterinary Hospital –East Veterinary Hospital –

Emergency Vets!Emergency Vets! Office ManagerOffice Manager

Martha PajlMartha Pajl

The InternshipThe Internship ResponsibilitiesResponsibilities

Maintaining the front Maintaining the front deskdesk

Check in/check out, Check in/check out, answering phones, answering phones, setting up appointmentssetting up appointments

Exam RoomExam Room Assisting Doctor, Assisting Doctor,

preparing & cleaningpreparing & cleaning Boarders/KennelsBoarders/Kennels

Cleaning, feeding, Cleaning, feeding, walking, picking up walking, picking up pooppoop

StockStock Record keepingRecord keeping Surgery roomSurgery room

Assisting Doctor, Assisting Doctor, preparing, & cleaningpreparing, & cleaning

Drawing blood/starting Drawing blood/starting IV’sIV’s

Filing prescriptionsFiling prescriptions Heartworm/leukemia Heartworm/leukemia

teststests fecal floatsfecal floats Urine testsUrine tests Monitoring patientsMonitoring patients Sterilizing equipmentSterilizing equipment DentalsDentals GroomingGrooming LaundryLaundry Occasional office work & Occasional office work &

running errandsrunning errands CLEANING, CLEANING, CLEANING, CLEANING,

CLEANING!!!CLEANING!!!

The BoardersThe Boarders

Expectations vs. RealityExpectations vs. Reality

Initial ExpectationsInitial Expectations Walking and Walking and

feeding cats and feeding cats and dogsdogs

VaccinationsVaccinations Spay and neutersSpay and neuters Picking up poop Picking up poop

and cleaning up and cleaning up urine and vomiturine and vomit

Reality of the jobReality of the job BusyBusy Lots of overtimeLots of overtime Complicated Complicated

surgeriessurgeries EmergenciesEmergencies Blood, Sweat, and Blood, Sweat, and

TearsTears Way more cleaning!Way more cleaning!

Opportunities & Opportunities & Professional Skills GainedProfessional Skills Gained

KnowledgeKnowledge ExperienceExperience Customer Service SkillsCustomer Service Skills Business SkillsBusiness Skills Responsibilities and trustResponsibilities and trust OrganizationOrganization Team workTeam work Thinking on my toesThinking on my toes

Yorkie Puppies!!!Yorkie Puppies!!!

Nebraska Veterinary Nebraska Veterinary Medical Association Medical Association

Summer MeetingSummer Meetingin Valentine, NEin Valentine, NEDoctor, Ashley, and I learned about veterinary Doctor, Ashley, and I learned about veterinary

acupuncture!acupuncture!

How I secured my How I secured my internshipinternship

Made local veterinarians aware of Made local veterinarians aware of me and my career objectivesme and my career objectives

Handed out my resumeHanded out my resume Veterinary Medical ClinicVeterinary Medical Clinic

Dr. James PajlDr. James Pajl 605-665-9441605-665-9441

Questions?Questions?