Vet Fee-help 2012 Booklet - Update

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    www.deewr.gov.au/veteehelp

    inormation or 2012VET FEE-HELP

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    To request VET FEEHELP assistance you are required to complete theRequest for VET FEEHELP assistance orm below.

    When you sign the orm, you declare that you have read this booklet and

    that you are aware o your obligations under VET FEEHELP.

    If you are studying with an

    approved VET provider and

    are requesting VET FEE-HELP,you must sign this form:

    You must read this booklet before You

    sign and submit the form below

    You must fll out a Request for VET FEEHELP assistance orm or each

    course o study or which you wish to obtain VET FEEHELP assistance.

    IMPORTANT NOTE: The Department o Education, Employment and Workplace

    Relations has endeavoured to ensure that the inormation in this publication isconsistent with the Higher Education Support Act 2003 (the Act) and guidelines made

    under the Act, available at www.comlaw.gov.au. However, there may be dierences

    between this publication and the Act or guidelines - i there is any inconsistency the Act

    will take precedence.

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    VET FEE-HELP information 2012 i

    Who is this booklet for?

    ThisbookletisforpeopleenrollinginVocationalEducationandTraining(VET)

    levelcoursesatthediplomalevelandabove.VETFEE-HELPprovidesloansfor

    eligiblestudentsdoingVETaccrediteddiploma,advanceddiploma,graduate

    certicateandgraduatediplomacourses.

    IfyouneedinformationaboutloansforstudentsinCommonwealthsupported

    placesorfeepayingplacesathighereducationproviders,pleaseseethe

    Information for Commonwealth supported students and HECS-HELP 2012bookletor

    theFEE-HELP information 2012booklet(availablefromwww.goingtouni.gov.au).

    Using this booklet

    Asyoureadthrough,youwillnoticethatcertaintermsarehighlightedinblue.

    Thesetermsaredenedintheglossary.

    Ifyouneedtoknowwhotocontactifyouhavespecicquestions,thecontacts

    listattheendofthebookletwillhelpyou. Youcangetmoreinformationfromwww.deewr.gov.au/veteehelp .

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    table of contents

    Who is this booklet or? ........................................................................................ i

    Using this booklet ................................................................................................. i

    Glossary ................................................................................................................ v

    1. Introduction to VET FEE-HELP .........................................................................1

    1.1 WhatisVETFEE-HELP?................................................................................1

    1.2 Howdoesitwork?......................................................................................1

    1.3 CoursescoveredbyVETFEE-HELP...............................................................1

    1.4 Whataretuitionfees?.................................................................................1

    2. Eligibility or VET FEE-HELP ..............................................................................2

    2.1 AmIeligible?.............................................................................................. 2

    2.2 HowdoIknowifImstudyingwithanapprovedVETFEE-HELPprovider

    (approvedprovider)?.................................................................................. 2

    2.3 Citizenshipandresidencyrequirements...................................................... 32.4 Fullfeepayingstudentsandsubsidisedstudents........................................4

    2.5 Previousstudy............................................................................................. 4

    2.6 WhatistheFEE-HELPlimit?.........................................................................4

    2.7 DomyassetsorincomeaffectmyeligibilityforVETFEE-HELP?.................. 5

    3. Paying or my study and VET FEE-HELP ...........................................................6

    3.1 HowdoIpaymytuitionfees?..................................................................... 6

    3.2 Whatsthedifferencebetweenthecensusdateandtheadministrativedate?.................................................................................... 6

    3.3 WhatVETFEE-HELPdoesntcover............................................................... 7

    3.4 YourFEE-HELPbalance................................................................................ 7

    3.5 IstherealoanfeeforVETFEE-HELPloans?..................................................7

    3.6 Aremytuitionfeestaxdeductible?.............................................................8

    4. How do I apply or VET FEE-HELP? .................................................................. 9

    4.1 Submittingyourapplication.......................................................................9

    4.2 Request or VET FEE-HELP assistanceform...................................................... 9

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    4.3 Whatyouagreetobysigningtheform......................................................94.4 DoIhavetoprovidemytaxlenumber(TFN)?.......................................10

    4.5 WhatifIdonthaveataxlenumber(TFN)?...........................................10

    4.6 WhenistheclosingdateforrequestingVETFEE-HELPassistance?............ 10

    4.7 WhatifIchangemycourseormyapprovedprovider?............................. 11

    4.8 WhatifIchangemymindaboutstudying?.............................................. 11

    4.9 WhatifIchangemymindaboutwantingVETFEE-HELP?......................... 11

    4.10CanIgetVETFEE-HELPformorethanonecourse?................................... 12

    5. Keeping track o your VET FEE-HELP ............................................................. 13

    5.1 YourCommonwealthHigherEducationStudentSupport

    Number(CHESSN).................................................................................... 13

    5.2 YourCommonwealthAssistanceNotice(CAN)......................................... 13

    5.3 CheckyourFEE-HELPbalanceatmyUniAssist............................................. 14

    6. Withdrawing rom studies .............................................................................15

    6.1 HowdoIwithdrawfromaunit?............................................................... 15

    6.2 WhathappensifIwithdrawbythecensusdate?...................................... 15

    6.3 WhathappensifIwithdrawafterthecensusdate?................................... 16

    6.4 WillchangingmystudyloadaffectmyeligibilityforYouthAllowance,

    Austudy,ABSTUDYorPensionerEducationSupplement?......................... 16

    6.5 WhathappensifIfailaunit?..................................................................... 16

    6.6 HowcanIapplytohavemyVETFEE-HELPdebtremovedandmy

    FEE-HELPbalancere-creditedunderspecialcircumstances?.................... 16

    7. Repaying your HELP debt ..............................................................................187.1 WhatisaHELPdebt?................................................................................ 18

    7.2 WhendoIstartrepayingmyHELPdebt?..................................................18

    7.3 Howmuchwillmyrepaymentsbe?.......................................................... 18

    7.4 Isinterestchargedonmydebt?................................................................ 20

    7.5 Repaymentsfromjob,benetorsuperannuationincome.........................20

    7.6 Repaymentsfrombusinessorinvestmentincome..................................... 21

    7.7 WhatifIdisagreewithmycompulsoryrepayment?................................. 217.8 WhatifIhavedifcultiesmakingmycompulsoryrepayment?.................. 22

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    7.9 CanImakevoluntaryrepayments?........................................................... 227.10 CanIgetabonusforvoluntaryrepayments?............................................ 23

    7.11 HowdoImakeavoluntaryrepayment?.................................................... 24

    7.12 Aremyrepaymentstaxdeductable?......................................................... 26

    7.13 WhathappenstomydebtifIdie?............................................................ 27

    7.14 WhathappenstomydebtifIgobankrupt?..............................................27

    7.15 WherecanIgetinformationonmyHELPaccount?.................................. 27

    Contacts ...............................................................................................................28

    YourapprovedVETFEE-HELPprovider.............................................................. 28

    DepartmentofEducation,EmploymentandWorkplaceRelations(DEEWR)..... 28

    AustralianTaxationOfce(ATO).......................................................................29

    Centrelink......................................................................................................... 29

    DepartmentofImmigrationandCitizenship(DIAC)......................................... 30

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    VET FEE-HELP information 2012 v

    glossary

    Accumulated HELP debt TheconsolidatedtotalofanyVETFEE-HELP,FEE-HELP,HECS-HELPorOS-HELPdebtsyouhaveincurred(including

    anyGovernmentloansforstudyincurredbefore2005).

    Administrative date Adate(beorethecensusdate)setbyyourapproved

    VETFEE-HELPprovider(approvedprovider)bywhichtheywantyoutosubmityourRequest or VET FEE-HELP assistance

    formortowithdrawyourenrolment.

    Note:youcanstillsubmityourapplicationforaloanorwithdrawfromaunitaftertheadministrativedate(butby

    thecensusdate)withoutincurringaVETFEE-HELPdebtbutyoumayhavetopayalateenrolmentfeeoralate

    withdrawalfee.See section 3.2.

    Approved VET FEE-HELP

    provider (approvedprovider)

    AnorganisationthathasbeenapprovedbytheAustralian

    GovernmentundertheHigher Education Support Act 2003asanapprovedVETproviderabletoofferVETFEE-HELPloans

    toitsstudents.

    Census date Deadlineforvariousrequirements,includingsubmitting

    yourRequest or VET FEE-HELP assistanceform,makinganyup-frontpaymentofyourtuitionfeesandformally

    withdrawingfromanyunits. See section 3.2.

    Commonwealth

    Assistance Notice (CAN)NoticefromyourapprovedproviderdetailinginformationaboutyourCommonwealthassistanceusageforeachstudy

    period.See section 5.2.

    Commonwealth HigherEducation Student

    Support Number

    (CHESSN)

    Youruniqueidenticationnumberasapersonaccessinga

    HELPloan(orstudyinginaCommonwealthsupportedplace).See section 5.1.

    Course o study Studiesleadingtoavocationaleducationandtraining(VET)award,(forexampleadiploma,advanceddiploma,

    graduatecerticateorgraduatediploma).

    Eligible unit o study

    (or VET FEE-HELP)

    AunitthatispartofacourseofstudyleadingtoaVET

    awardatthediploma,advanceddiploma,graduatecerticateorgraduatediplomalevelundertakenthrough

    anapprovedprovider.

    FEE-HELP AustralianGovernmentloanprogramtohelpeligible

    feepayingstudentstopaytheirtuitionfees.

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    FEE-HELP balance TheamountofVETFEE-HELP(and/orFEE-HELP)youhaveleftbeforereachingtheFEE-HELPlimit.See sections 3.4 and 5.3.

    FEE-HELP limit ThemaximumamountofVETFEE-HELP(and/orFEE-HELP)youcanuseoveryourlifetime.See section 2.6.

    Fee paying student Astudentwhopaysfulltuitionfeesfortheircourseatanapprovedprovider.

    Higher Education LoanProgram (HELP)

    AustralianGovernmentloanprogramwhichhelpseligiblestudentspaytheirtuitionfees(VETFEE-HELPorFEE-HELP),

    studentcontributions(HECS-HELP)andoverseasstudy

    expenses(OS-HELP).Theseloansarerepaidthroughthetaxsystem.

    Indexation YouraccumulatedHELPdebtisadjustedon1JuneeachyeartoreectchangesintheConsumerPriceIndex. See section 7.4.

    Registered training

    organisation (RTO)

    AtrainingorganisationthathasbeenapprovedbytheState

    GovernmentortheAustralianSkillsQualityAgency(ASQA)toprovidevocationaleducationandtraining(VET)courses.

    Repayment threshold TheincomelevelabovewhichyouarerequiredtomakeacompulsoryrepaymentonyouraccumulatedHELPdebt.

    See section 7.2.Request for VET FEE-HELPassistance

    Theformthatyoumustsubmittoyourapprovedprovider

    toapplyforaVETFEE-HELPloan.

    Special circumstances SpecicrequirementssetoutintheHigher Education SupportAct 2003anditsassociatedguidelinesthatyoumustmeettohaveyourVETFEE-HELPdebtremovedandyourFEE-HELP

    balancere-credited.See section 6.6.

    Subsidised student AstudentenrolledinacourseatanapprovedproviderwhichissubsidisedbytheStateGovernment.See section 2.4.

    Tax fle number (TFN) YouruniqueidenticationnumberfromtheAustralianTaxationOfceforeverythingtaxrelated,includingmaking

    VETFEE-HELPrepayments.

    Tuition ees Feesthatfeepayingstudents(i.e.thosenotenrolledina

    Commonwealthsupportedplace)arecharged.Thesefeesaresetbyindividualproviders.

    VET FEE-HELP AnAustralianGovernmentprogramprovidingloanstohelpeligiblestudentsenrolledinhigher-levelVETcoursespay

    theirtuitionfees.

    VET FEE-HELP debt ThedebtyouincurifyouborrowfundsthroughtheVETFEE-HELPschemetopayyourtuitionfees.

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    VET FEE-HELP information 2012 1

    1. introdUction to Vet fee-helP

    1.1 What is VET FEE-HELP?

    VETFEE-HELPisanAustralianGovernmentloanschemethathelpseligible

    studentspaytheirtuitionfeesforhigher-levelvocationaleducationandtraining

    (VET)coursesundertakenatapprovedVETFEE-HELPproviders(approvedproviders).

    1.2 How does it work?YoucanuseVETFEE-HELPtocoverallorpartofyourtuitionfees.Whenyoutake

    outaVETFEE-HELPloan,theGovernmentpaystheloanamountdirectlytoyour

    approvedprovider.

    ThereisamaximumamountyoucanborrowthroughVETFEE-HELPoveryour

    lifetime.ThisisknownastheFEE-HELPlimit(see section 2.6).

    Youwillrepaytheloangraduallythroughthetaxsystemonceyourincomeis

    abovethecompulsoryrepaymentthresholdsetbytheAustralianTaxationOfce.For201112therepaymentthresholdis$47,195.Youcanmakeavoluntary

    repaymentofyourVETFEE-HELPdebtatanytime(see section 7.9).

    1.3 Courses covered by VET FEE-HELP

    VETFEE-HELPisavailableforcoursesatapprovedprovidersatthelevelof:

    diploma;

    advanceddiploma;

    graduatecerticate;and

    graduatediploma.

    1.4 What are tuition ees?

    Feepayingstudentspaytuitionfeesfortheirstudies.Tuitionfeesarenotregulated,

    soapprovedprovidersdeterminetheamountoftuitionfeestheywanttocharge

    fortheunitsofstudytheyoffer.Asapprovedproviderssetthetuitionfees,students

    needtobeawareoftheirFEE-HELPbalance(see section 3.4)toensuretheywillhave

    enoughfundingavailableintheirFEE-HELPbalancetopaythetuitionfeesrequiredfor

    theircourse.

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    2. Eligibility for VEt fEE-HElP

    2.1 Am I eligible?

    You may be eligible orVET FEE-HELP assistance i you:

    are studying or a diploma, advanced diploma, graduate certifcate or graduate

    diploma at an approved VET FEE-HELP provider (approved provider),

    see section 2.2;

    have submitted a valid Request for VET FEE-HELP assistanceorm;

    are a ullee paying student or are studying in a reorm state or territory

    (visit www.deewr.gov.au/vetfeehelp or more inormation on this) as either

    a ull ee paying student or a subsidised student (see section 2.4);

    are undertaking an eligible unit o study at an approved provider

    (see section 2.2);

    meet the citizenship and residency requirements (see section 2.3); and

    have not exceeded yourFEE-HELP limit (see section 2.6).

    To fnd out what you will need to do to apply, see section 4.1.

    2.2 How do I know if Im studying with an approved

    VET FEE-HELP provider (approved provider)?

    An approved provider is a registered training organisation that has been approvedby the Australian Government to oer VET FEE-HELP loans to eligible students.

    For a list o approved providers, see the Department o Education, Employment

    and Workplace Relations (DEEWR) website at www.deewr.gov.au/vetfeehelp .

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    2.3 Citizenship and residency requirementsTobeeligibleforVETFEE-HELPassistanceforaunitofstudy,youmustbe:

    anAustralian citizen or

    theholder o a permanent humanitarian visa;

    AND

    youmustberesidentinAustraliaforthe

    durationofyourunit

    Australian citizenship

    YoumayautomaticallyacquireAustraliancitizenshipbybirthoradoptionin

    Australia,oryoumayapplyforAustraliancitizenship.Ifyouare16yearsofage

    andoveratthetimeyoumakeanapplicationforcitizenshipbyconferral,youwill

    obtainAustraliancitizenshiponlyafteryouhavemadethepledgeofcommitment

    andhavebeenissuedwithEvidenceofAustralianCitizenshipfromtheDepartment

    ofImmigrationandCitizenship(DIAC).

    Forinformationontheeligibilityrequirementsandapplicationprocessfor

    Australiancitizenship,studentsshouldvisitDIACscitizenshipwebsiteat

    www.citizenship.gov.auorphonetheCitizenship Information Line on13 18 80.

    You should allow sufcient time or your application or Australian citizenship

    to be considered i you are intending to become an Australian citizen beore

    you enrol in a course o study.

    Residency requirements

    TodeterminewhetheryouareresidentinAustraliaforthedurationofyourunit,

    anyperiodofresidenceoutsideAustraliawillbedisregardedif:

    a) itcannotreasonablyberegardedasindicatinganintentiontoresideoutside

    Australiaforthedurationoftheunit;or

    b) itisrequiredforthepurposeofcompletingarequirementofthatunit.

    Youwillnotmeettheresidencyrequirementsifyourapprovedproviderreasonably

    expectsthatyouwillnotbeinAustraliaundertakinganyunitscontributingtothecourseofstudyinwhichyouareenrolled.

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    2.4 Full ee paying students and subsidised studentsTobeeligibleforVETFEE-HELPyouneedtobeenrolledasafullfeepaying

    studentorbestudyinginareformstateorterritoryaseitherafullfeepaying

    studentorasubsidisedstudent.Youcancontactyourapprovedproviderfor

    moreinformationonreformstatesandterritoriesorvisittheDEEWRwebsiteat

    www.deewr.gov.au/veteehelp .

    Full ee paying students

    Afullfeepayingstudentisastudentenrolledinacourseofstudyatanapproved

    providerwhichisnotsubsidisedbytheStateGovernment.

    Subsidised students

    Asubsidisedstudentisastudentenrolledinacourseforwhichtheapproved

    providergetsStateGovernmentfunding.

    SubsidisedstudentsareonlyeligibleforVETFEE-HELPiftheyareboth:

    studyingforadiplomaoradvanceddiploma;and

    studyingwithanapprovedproviderinareformstateorterritory.

    2.5 Previous study

    Previousqualicationsandstudyresultsdonotaffectyoureligibilityfor

    VETFEE-HELP.

    2.6 What is the FEE-HELP limit?

    TheFEE-HELPlimitisthemaximumamountyoucanborrowthrough

    VETFEE-HELP(orFEE-HELP)overyourlifetime.

    AnyamountborrowedundereitherschemewillreduceyourFEE-HELPbalance

    untilyourFEE-HELPlimitisreached.OnceyouhavereachedtheFEE-HELPlimit

    (theindexedamountfortherelevantyear)youwillnotbeabletoreceivefurther

    VETFEE-HELP(orFEE-HELP)topaytuitionfeesevenifyouhavepartiallyorfully

    repaidyourFEE-HELPloan.

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    VET FEE-HELP information 2012 5

    TheFEEHELPlimitin2012is$112,134formedicine,dentistryandveterinary

    sciencestudents(asdenedintheHigher Education Support Act 2003)and

    $89,706forallotherstudents.

    This limit is indexed on 1 January each year and excludes any loan ee.

    2.7 Do my assets or income aect my eligibility or

    VET FEE-HELP?

    No.Yourassetsorincome,orthoseofyourpartnerorfamily,donotaffectyour

    eligibilityforVETFEE-HELP.However,yourincomewilldeterminewhenyoumake

    acompulsoryrepaymentonyourdebt(see section 7).

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    3. Paying for my stUdy and Vet fee-helP

    3.1 How do I pay my tuition ees?

    YourapprovedVETFEE-HELPprovider(approvedprovider)setsthetuitionfeeand

    paymentdeadline(i.e.thecensusdateoradministrativedatesee section 3.2)

    foreachunit.Thefeesarepublishedonyourapprovedproviderswebsite.

    IfyouareeligibleforVETFEE-HELP,youhavethreepaymentoptions:

    paythefulltuitionfeeup-fronttoyourapprovedprovider,sothatyoudo

    notuseaVETFEE-HELPloan;

    paysomeofthetuitionfeeup-fronttoyourapprovedproviderandrequest

    aVETFEE-HELPloanfortheremainder;or

    requestaVETFEE-HELPloanforthefulltuitionfee.

    Notethatyoudonthavetochoosethesameoptionforallyourunits.

    AslongasyouhavesuccessfullysubmittedaRequest or VET FEE-HELP

    assistanceformtocoveryourcourse(see section 4),youwillautomaticallyreceiveaVETFEE-HELPloanforwhateveramountofyourtuitionfeesyouhavenot

    paidup-frontbythecensusdate.IfyouuseaVETFEE-HELPloan,theAustralian

    Governmentpaysyouroutstandingtuitionfeesdirectlytoyourapprovedprovider

    onyourbehalf.

    3.2 Whats the dierence between the census date and the

    administrative date?

    ThecensusdateisthelastdaytosubmityourRequest or VET FEE-HELPassistanceformortowithdrawyourenrolmentwithoutincurringatuitionfee

    oraVETFEE-HELPdebtforthatunit.Theapprovedprovidersetsthisdate,soit

    variesacrossthedifferentapprovedprovidersandcourses.

    Someapprovedprovidersalsosetanadministrativedate(beforethecensusdate)by

    whichtheywantyoutosubmityourformorwithdrawyourenrolment.Ifyoumiss

    thisdateyoumayhavetopayalateenrolmentfeeoralatewithdrawalfee,butyou

    canstill(bythecensusdate)submityourapplicationforaloanorwithdrawfroma

    unitwithoutincurringthenancialcostanddebtassociatedwiththeunit.Checkwithyourapprovedprovidertoseewhenthecensusdateisandiftheyhave

    anadministrativedateaswell.

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    3.3 What VET FEE-HELP doesnt coverVETFEE-HELPisfortuitionfeesonly.Itdoesnotcoveraccommodation,general

    livingexpensesorfeesforanythingotherthantuition.

    However,youmaybeabletogetincomesupportthroughYouthAllowance,

    Austudy,ABSTUDYorPensionerEducationSupplement(see Contacts).

    3.4 Your FEE-HELP balance

    YourFEE-HELPbalanceistheamountofVETFEE-HELP(orFEE-HELP)youcanstillborrowbeforeyoureachtheFEE-HELPlimit.

    YouareresponsibleforkeepingtrackofyourFEE-HELPbalanceandlettingyour

    approvedproviderknowifyoudonothaveenoughlefttocoveryourtuitionfees.

    ForinformationonhowtokeeptrackofyourFEE-HELPbalance,see section 5.

    IfyouenrolinaunitandthetuitionfeeexceedsyourFEE-HELPbalance,you

    willhavetopaytheremainderup-fronttoyourapprovedprovider.Otherwise

    yourapprovedprovidermayhavetocancelyourenrolmentifyouhavefeesthat

    areunpaid.

    VET FEE-HELP loan + FEE-HELP loan = FEE-HELP debt incurred

    FEE-HELP limit FEE-HELP debt incurred = FEE-HELP balance

    3.5 Is there a loan ee or VET FEE-HELP loans?

    ThereisnoapplicationfeeforaVETFEE-HELPloan.

    However,ifyouareafullfeepayingstudentyouwillbechargedaloanfeeof20%.ThisisincludedinyourVETFEE-HELPdebtbutdoesnotcounttowardsyour

    FEE-HELPbalance.TheloanfeedoesnotcounttowardsyourFEE-HELPlimit.

    TheloanfeeiscalculatedagainsttheamountofVETFEE-HELPassistancethatyou

    receivefortheunit.Forexample,ifyoutakeoutaVETFEE-HELPloanof$500for

    yourunitofstudy,yourloanfeewillbe$100(500x0.20)andyourVETFEE-HELP

    debtwillbe$600.However,astheloanfeeisnotincludedinyourFEE-HELPlimit,

    yourFEE-HELPbalancewillonlydecreaseby$500.

    TheamountofyourloanfeewillbeshownonyourCommonwealthAssistance

    Notice(see section 5.2).

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    Students who will not incur a VET FEE-HELP loan eeIfyouareenrolledasasubsidisedstudent(see section 2.4)inareformstate

    orterritory(contactyourapprovedproviderorvisittheDEEWRwebsiteat

    www.deewr.gov.au/veteehelp formoreinformationonthis)youwillnotbe

    chargedaloanfee.

    ThereisnointerestchargedonyourVETFEE-HELPdebt.However,yourdebtis

    indexedannuallybytheAustralianTaxationOfcetomaintainitsrealvalue.

    3.6 Are my tuition ees tax deductible?

    Youmaybeabletoclaimyourtuitionfeesasataxdeductionregardlessof

    whetheryouusedaVETFEE-HELPloantopaythem,orpaidup-front.Tuitionfees

    maybetaxdeductibleiftherewasadirectconnectionbetweenyourstudiesand

    yourworkactivitiesatthetimeyoupaidforyourcourse.

    Formoreinformation,checkwiththeAustralianTaxationOfce

    (see Contacts).

    Theloanfeeandanyrepaymentsyoumakearenottaxdeductible.

    See section 7formoreinformationonrepayingyourVETFEE-HELPdebt.

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    VET FEE-HELP information 2012 9

    4. hoW do i aPPly for Vet fee-helP?

    4.1 Submitting your application

    Foryourapplicationtobesuccessful,youmust:

    beenrolledintheeligibleunitofstudybythecensusdatefortheunit

    (see section 3.2);

    meetthetaxlenumberrequirements(see section 4.4);and

    havesubmittedaRequest or VET FEE-HELP assistanceformbythecensusdate

    foryourunitofstudy(see sections 3.2 and 4.2).

    4.2 Request for VET FEE-HELP assistanceorm

    TheRequest or VET FEE-HELP assistanceformisonlyavailablefromanapproved

    VETFEE-HELPprovider(approvedprovider).

    Thecensusdateisthelastdayyoucansubmitthecompletedform.However,bear

    inmindthatyourapprovedprovidermayrequireyoutosubmityourformbytheadministrativedate(see section 3.2).Checkwithyourapprovedprovidertomake

    surethatyousubmityourformbythecorrectdate.

    Ifyoumissthecensusdateforsubmittingyourform,youwontbeabletoaccess

    VETFEE-HELPforthatstudyperiod.

    Someapprovedprovidersallowstudentstocompletetheirformonline.

    Contactyourapprovedprovidertoseeifthisappliestoyou.Youcantsubmit

    aphotocopiedorfaxedform.Ifyouneedhelpwithunderstanding,completing

    orsubmittingtheform,contactyourapprovedprovider.

    4.3 What you agree to by signing the orm

    Whenyousignyourform,youareagreeingthat:

    youhavereadthisbooklet,andtheform,andareawareofyourobligations

    ifyouaccessaVETFEE-HELPloan;

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    youwanttheAustralianGovernmenttolendyouwhateveramountofyourtuitionfeesyouhaventpaidbythecensusdatefortheunitsofstudycovered

    bytheform,andtopaythistoyourapprovedprovideronyourbehalf;and

    youwillbeginrepayingtheloan,includingtheloanfeeifapplicable,through

    thetaxsystemwhenyourincomeinanancialyearisabovethethresholdfor

    compulsoryrepayment(see section 7.2).

    4.4 Do I have to provide my tax fle number (TFN)?

    YouneedtoprovideyourTFNonyourformorattachaCertifcate o applicationor a tax fle numbertoyourformifyouwanttouseaVETFEE-HELPloan.

    4.5 What i I dont have a tax fle number (TFN)?

    IfyoudontalreadyhaveaTFN,youwillneedtocompleteaTax fle number

    application or enquiry or an individualform,availablefromtheAustralianTaxation

    Ofce(ATO).ForinformationonhowtoapplyforaTFN,orifyoucannotndyour

    TFN,contacttheATO(see Contacts).

    ATFNisusuallysuppliedwithin28 daysofsubmittingtheTax fle number

    application or enquiry or an individualform.YoushouldapplyforyourTFNasearly

    aspossibletomakesureitarrivesbeforethecensusdate(orearlieradministrative

    date)whenyouneedtosubmityourform.

    IfyouhaveappliedforaTFNbuthavenotreceiveditwithin10 daysbeforethis

    deadline,youshouldrequestaCertifcate o application or a tax fle numberfrom

    theATOandgiveittoyourapprovedproviderasproofthatyouhaveapplied.

    YoucangetthiscerticatebyvisitinganATOshopfrontorbycontactingtheATO

    (see Contacts).

    Youhave21 daysfromthedaytheATOissuesyouaTFNtogiveittoyour

    approvedprovider.

    4.6 When is the closing date or requesting VET FEE-HELP

    assistance?

    Youneedtosubmitthecompletedformtoyourapprovedproviderbythecensus

    datefortheunitsyouarerequestingVETFEE-HELPfor.Ifyourunitshavedifferentcensusdates,youneedtosubmityourformbytheearliestcensusdate.Check

    withyourapprovedproviderifyoudontknowthecensusdatesforyourcourse.

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    Ifyoumissthecensusdateforsubmittingyourform,youwontbeabletogetaVETFEE-HELPloanforthatstudyperiod.

    4.7 What i I change my course or my approved provider?

    Ifyouchangeyourcourseorapprovedprovideryouwillneedtosubmitanew

    formforeachcoursethatyouwantVETFEE-HELPfor.

    Youalsoneedtoofciallywithdrawfromanyunitsyouhaveenrolledinanddonot

    wanttocontinuewithsothatyoudonotincuraVETFEE-HELPdebtaswithdrawal

    willnotautomaticallyhappenwhenyoutransfertoanothercourseorapproved

    provider.Contactyourapprovedproviderforinformationonhowtowithdraw

    yourenrolmentcorrectly(see section 6).

    Ifyouwithdrawafteryouroriginalapprovedproviderscensusdate,orifyoudo

    notwithdrawcorrectly,youwillincuraVETFEE-HELPdebtforthatstudyperiod

    andyouwillloseanyup-frontpaymentsofyourtuitionfeesforthoseunitsof

    studyaswell.

    4.8 What i I change my mind about studying?

    Ifyouchangeyourmindaboutstudyingyouhaveuntilthecensusdateto

    withdrawfromtheunitsyouareenrolledinwithoutincurringaVETFEE-HELP

    debtforyourunpaidfees.

    Youcaneithercancelyourform(see section 4.9)orwithdrawyourenrolment

    ineachunitofstudy(see section 6).

    Besuretofollowyourapprovedproviderswithdrawalprocesstomakesurethat

    youwithdrawcorrectlybeforethecensusdate.Ifyouneedhelpwiththisprocess,

    contactthestudentadministrationareaatyourapprovedprovider.

    4.9 What i I change my mind about wanting VET FEE-HELP?

    IfyouchangeyourmindaboutwantingaVETFEE-HELPloanforastudyperiod,you

    dontnecessarilyneedtocancelyourform.Allyouneedtodoispayyourfulltuition

    feesup-frontbythecensusdatefortherelevantstudyperiodsothatyouwillhave

    nooutstandingamountlefttobepaidwithaVETFEE-HELPloan.Ifyoucorrectlycancelorwithdrawyourenrolmentbeforethecensusdate,youshouldnotincur

    aVETFEE-HELPdebtforthatstudyperiod(see section 6).

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    YouwillonlyincuraVETFEE-HELPdebtifafterthecensusdateyou: arestillenrolledinunitscoveredbyyourform;and

    haventpaidyourfulltuitionfeesfortheseunitsup-front.

    Ifyouhavenotpaidyourtuitionfeesforaunitofstudyandyouwanttomake

    surethatyoudonotincuraVETFEE-HELPdebtforthatunit,youneedtocancel

    anyformthatcoverstheunitbythecensusdateforthatunit.Contactthestudent

    administrationareaatyourapprovedproviderformoreinformation.

    4.10 Can I get VET FEE-HELP or more than one course?

    YoucangetVETFEE-HELPformorethanonecourseaslongasyouhaveenough

    FEE-HELPbalancetocoverit(see section 5.3).

    Youwillneedtosubmitaseparateformforeachcourse,eveniftheyarewiththe

    sameapprovedprovider.

    YouareresponsibleformakingsureyouhaveenoughFEE-HELPbalancetocover

    yourtuitionfees.Ifyoudonthaveenough,youneedtoletyourapproved

    providerknowandmakealternativepaymentarrangements.

    Ifyouarestudyingwithmorethanoneapprovedproviderandarenearingyour

    FEE-HELPlimit(see section 2.6),youneedtonotifyeachapprovedproviderofthe

    amountofFEE-HELPbalanceyouhaveleftandhowyouwillpayforyourtuition

    feesateachapprovedprovider.

    Otherwise,yourapprovedprovidermaycancelyourenrolmentifsomeofyour

    tuitionfeesareunpaid.

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    5. keePing track of yoUr Vet fee-helP

    5.1 Your Commonwealth Higher Education Student Support

    Number (CHESSN)

    Yourtertiar yadmissionscentreorapprovedVETFEE-HELPprovider(approved

    provider)willallocateyouaCHESSNaspartoftheadmissionsapplicationprocess.

    TheCHESSNisauniqueidentierthatremainswithyouthroughoutyourstudies

    andafterwards.Ithelpsyou,approvedprovidersandtheAustralianGovernmentkeepuptodatewithinformationaboutanyCommonwealthassistancethatyou

    mayhaveused.

    YoucanuseyourCHESSN(andotherpersonalidentifyingdetails)tologintothe

    myUniAssistdatabaseatwww.goingtouni.gov.au,whichprovidesinformation

    abouthowmuchCommonwealthassistanceyouhaveused.Forexample,ifyou

    areusingaVETFEE-HELPloantopayforyourstudies,myUniAssistwillrecordhow

    muchVETFEE-HELPyouhaveusedforeachstudyperiod.

    YouwillbenotiedofyourCHESSNinyourCommonwealthAssistanceNotice.

    IfyouhaveanyquestionsorneedanyhelpwithyourCHESSN,pleasecontactyour

    approvedprovider.

    5.2 Your Commonwealth Assistance Notice (CAN)

    Afterthecensusdateofeachstudyperiod,yourapprovedproviderwillsendyou

    aCAN.Thisnoticemustbeissuedtoyouwithin28 daysofthecensusdateandit

    willdetailinformationon:

    theamountofVETFEE-HELPdebtyouhaveincurredforeachunityouare

    enrolledinduringthatstudyperiod;and

    anyVETFEE-HELPloanfeeyoumayhaveincurred.

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    Is your CAN correct?YoushouldcheckthedetailsonyourCANcarefullytoensuretheyarecorrect.

    Inparticular,makesure:

    thetuitionfeesontheCANarethesameaswhatyouwereexpectingtopay

    (youcancheckthisamountagainstaninvoiceortheinformationpublished

    onyourapprovedproviderswebsite);andthat

    theCANdoesntincludeanyunitsyoucorrectlywithdrewfrombythecensus

    date(see section 3.2).

    IfyouthinkthereareincorrectdetailsonyourCAN,youhave14 days(someapprovedprovidersmayallowmoretime)fromthedateoftheCANtosubmit

    awrittenrequestforcorrection.

    5.3 Check your FEE-HELP balance at myUniAssist

    YoushouldkeepallCANsthataresenttoyousothatyouhavearecordofthetotal

    amountoftuitionfeesthathavebeenpaidonyourbehalfusingVETFEE-HELP(and

    FEE-HELP).ThiswillassistyoutokeeptrackofyourFEE-HELPbalancetoensureyou

    haveenoughtopayyourtuitionfees.

    YoucancheckyourFEE-HELPbalanceonmyUniAssistatwww.goingtouni.gov.au.

    YouwillneedyourCHESSNtologin(see section 5.1).

    Note: How to use the inormation on myUniAssist

    ItisimportantthatstudentsunderstandthatDEEWRmustvalidatethedatasubmittedby

    approvedproviderstoensureitiscorrectbeforeDEEWRcanuploadthatinformationfor

    studentsonmyUniAssistandreportthatdatatotheAustralianTaxationOfce.

    Giventhetimelag,youmayneedtoaddanyunitsyouhaverecentlyenrolledin/are

    currentlyenrolledin(refertoyourCANfortherelevantstudyperiod)totheinformation

    shownonmyUniAssisttodetermineyourentitlements.

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    6. WithdraWing from stUdies

    6.1 How do I withdraw rom a unit?

    TowithdrawfromaunitwithoutusingupyourremainingFEE-HELPbalance,

    incurringaVETFEE-HELPdebtfortheunitorlosinganup-fronttuitionfee

    payment,youneedtocompleteyourapprovedVETFEE-HELPproviders(approved

    providers)formalwithdrawalproceduresbythecensusdate(see section 3.2).

    Youneedtocompletetheformalwithdrawalprocessforeveryunityouwanttowithdrawfrom,includinganyunitsinfuturestudyperiods.Ifthecourseyouare

    withdrawingfrominvolvedenrollingwithmorethanoneapprovedprovider,you

    needtoformallywithdrawfromcourseswitheachapprovedprovider.

    Thecensusdateisnotthesamethingastheacademicwithdrawaldatethe

    datesetbyyourapprovedproviderforwithdrawingfromaunitwithouthaving

    afailgraderecordedonyouracademictranscript.

    Themainpointsare:

    yourformalwithdrawalneedstobeinwritingontheformrequiredbyyour

    approvedprovider;

    youneedtosubmitthisformintimeforittobedeliveredandprocessedby

    thecensusdate;

    youmayneedtowithdrawonlinecheckwithyourapprovedproviders

    studentadministrationarea;and

    keepacopyofyourwithdrawaldocumentationasconrmationthatyou

    completedyourapprovedprovidersformalwithdrawalproceduresbythecensusdate.

    Formoredetailsorifyouneedanyhelpwiththeprocess,contactyour

    approvedprovider.

    6.2 What happens i I withdraw by the census date?

    Ifyouformallywithdrawfromaunitbythecensusdate,yourFEE-HELPbalance

    willnotbereducedandyouwillnotincuraVETFEE-HELPdebtforthatunit.

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    6.3 What happens i I withdraw ater the census date?Ifyouwithdrawfromaunitafterthecensusdate,yourFEE-HELPbalancewillbe

    reducedandyouwillincuraVETFEE-HELPdebt.

    Youcannottransferordeferthisdebttoanotherunitofstudy.

    Ifyouwithdrawfromaunitafterthecensusdatebecauseyoubecomeseriouslyill

    orbecauseofotherspecialcircumstances(see section 6.6)youcanapplytoyour

    approvedprovidertohaveyourFEE-HELPbalanceforaunitre-creditedandany

    VETFEE-HELPdebtfortheunitremoved.

    6.4 Will changing my study load aect my eligibility or Youth

    Allowance, Austudy, ABSTUDY or Pensioner Education

    Supplement?

    Itmay.YouneedtonotifyCentrelinkwithin14 daysafteryouchangeyour

    studyload.Theywillthenassesswhetheryouremaineligibleforincomesupport.

    Formoreinformation,contactCentrelink(see Contacts).

    6.5 What happens i I ail a unit?

    Ifyoufailaunit,youwillstillhavetopaythedebtforthatunit,regardlessof

    whetheryouattendedanyclassesorwillrepeattheunit.Studentswhofailaunit

    willberequiredtopayforthatunitasecondtimeiftheyundertakeitagain.

    Incertainspecialcircumstances(see section 6.6)youcanapplytoyour

    approvedprovidertohaveyourFEE-HELPbalanceforaunitre-creditedand

    anyVETFEE-HELPdebtfortheunitremoved.

    6.6 How can I apply to have my VET FEE-HELP debt removed

    and my FEE-HELP balance re-credited under special

    circumstances?

    Ifyoufailaunit,underthespecialcircumstancesprovisions,youcanapplytoyour

    approvedprovidertohaveyourVETFEE-HELPdebtremovedandyourFEE-HELP

    balancere-credited.

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    Yourapprovedproviderwillre-credityourFEE-HELPbalanceifitissatisedthatspecialcircumstancesappliedtoyouthatwere:

    beyondyourcontrol;and

    didnotmaketheirfullimpactonyouuntilonorafterthecensusdate;and

    weresuchthattheymadeitimpracticableforyoutocompleteyourunit(s)ofstudyrequirements.

    Yourapprovedproviderwilldecidewhethertore-credityourFEE-HELPbalanceinaccordancewiththerequirementsoftheHigher Education Support Act 2003

    anditsassociatedguidelines.Youwillneedtoprovideindependentsupportingdocumentationtosupportyourclaimthatspecialcircumstancesoccurred.

    Ifyouhavesuccessfullycompletedaunitofstudy,youcannotapplytohaveyourFEE-HELPbalancere-creditedandyourVETFEE-HELPdebtremoved.

    How to apply

    Youneedtoapplytoyourapprovedprovider.Yourapplicationmustindicatetheunit(s)ofstudyforwhichyouareseekingtohaveyourFEE-HELPbalance

    re-credited(andyourVETFEE-HELPdebtremoved).Itmustalsodetailthespecialcircumstancesthatyoubelievemadeitimpracticableforyoutocompletethoseunits.Youshouldcontactyourapprovedprovidertondouthowtosubmitan

    applicationunderthesecircumstances.

    Time limit or applying

    Yourapplicationmustreachyourapprovedproviderwithin12 monthsofyourwithdrawalday.

    Thewithdrawaldayisthedayyourapprovedproviderspeciesinitsnoticetoyouasthedaythewithdrawaltakeseffect.Ifyouhavenotwithdrawn,yourwithdrawaldayisthelastdayoftheperiodinwhichyouweretoundertaketheunit.

    Yourapprovedprovidermayextendthetimelimitifitissatisedthatitwasnot

    possibleforyoutoapplywithinthe12months.

    Can I appeal the decision?

    Ifyouareunhappywithyourapprovedprovidersdecision,youmustapplytotheminwritingwithin28 days(ortheperiodallowedbyyourapprovedprovider)

    forareviewoftheirdecision.Ifyouareunhappywiththerevieweddecision,youhave28 daystoapplytotheAdministrativeAppealsTribunal(AAT)foran

    independentreview.Formoreinformation,visitwww.aat.gov.au.

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    7. rePaying yoUr helP debt

    7.1 What is a HELP debt?

    YourHELPdebtismadeupofanyHECS-HELP,FEE-HELP,VETFEE-HELPorOS-HELPdebtsyouhaveincurred.Allofyourdebtsareaddedtogetherandarereferredto

    asyouraccumulatedHELPdebt.

    7.2 When do I start repaying my HELP debt?YouwillstartrepayingyouraccumulatedHELPdebtwhenyourrepaymentincomeisabovetheminimumcompulsory repayment threshold.Thisthresholdisadjustedeachincomeyear.Forthe201112incomeyearthethresholdis$47,195.

    RepaymentsareforyouraccumulatedHELPdebt,notforeachindividualloanyoumayhaveused.

    Evenifyouarestillstudying,ifyourrepaymentincomeisovertheminimumthresholdyouwillstartrepayingyourHELPdebt.

    TheAustralianTaxOfce(ATO)worksoutyourrepaymentincomefromtheamountsgivenonyourincometaxreturnfor:

    yourtaxableincome;

    reportablefringebenets(reported on your payment summary);

    totalnetinvestmentloss(whichincludesnetrentallosses);

    reportablesupercontributions;and

    exemptforeignemploymentincomeamounts.

    Formoreinformationonthis,contacttheATO(see Contacts).

    YoucanalsomakevoluntaryrepaymentsofyourHELPdebt(see section 7.9).

    7.3 How much will my repayments be?

    Theamountyourepayeachyearisapercentageofyourrepaymentincome.Thepercentageincreasesasyourincomeincreases.TheATOwillcalculateyourcompulsoryrepaymentfortheyearandincludeitonyourincometaxnotice

    ofassessment.

    Therepaymentthresholdsareadjustedeachyeartoreectanychangeinaverage

    weeklyearnings.

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    Table 1: 201112 repayment rates

    Repayment incomeRepayment rate

    (% o repayment income)

    Below$47,196 Nil

    $47,196$52,572 4.0%

    $52,573-$57,947 4.5%

    $57,948-$60,993 5.0%

    $60,994-$65,563 5.5%

    $65,564-$71,006 6.0%

    $71,007-$74,743 6.5%

    $74,744-$82,253 7.0%

    $82,254-$87,649 7.5%

    $87,650andabove 8.0%

    Compulsoryrepaymentscontinueuntilyouhaverepaidyourwholedebt.

    Yourcompulsoryrepaymentincreasesasyourrepaymentincomeincreases.Themoreyouearn,thehigheryourrepayment.Yourcompulsoryrepayment

    isbasedonyourincomealone,nottheincomeofyourparentsorspouse.

    CompulsoryrepaymentscontinueuntilyouhaverepaidyourHELPdebt.

    YoumuststartrepayingyourHELPdebtwhenyourrepaymentincomeisabove

    theminimumrepaymentthreshold,evenifyouarestillstudying.

    Example

    Heathstaxableincomeforthe201112incomeyearis$47,820.Inhisincometax

    return,heclaimsatotalnetinvestmentlossof$2,250andhasatotalreportable

    fringebenetsamountof$3,890,areportablesupercontributionamountof

    $1,500andanexemptforeignemploymentincomeamountof$2,580.

    Heathsrepaymentincomeis:

    $47,820+$2,250+$3,890+$1,500+$2,580=$58,040.

    Heathscompulsoryrepaymentfor2011-12is:$58,040x5.0%=$2,902.

    IfthecalculatedrepaymentismorethanthebalanceofyouraccumulatedHELPdebt,youonlypaythebalance.

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    7.4 Is interest charged on my debt?Youarenotchargedinterestonyourdebt.However,youraccumulatedHELPdebt

    isadjusted(indexed)on1 JuneeachyeartoreectchangesintheConsumerPrice

    Index(CPI).Indexationmaintainstherealvalueofthedebtbyadjustingitinline

    withchangesinthecostoflivingasmeasuredbytheCPI.Theindexationgureis

    calculatedeachyearaftertheMarchCPIisreleased.Youcanndoutcurrentand

    pastindexationratesfromtheATOwebsite.

    HELPdebtsarenotindexeduntiltheyaremorethan11monthsold.

    AnydebtyouincurbetweenJanuary2012andJune2012willbeindexedon

    1June2013andtheindexedamountwillbecomepartofyouraccumulated

    HELPdebt.

    AnydebtyouincurbetweenJuly2012andDecember2012willbeindexedon

    1June2014andwillalsobecomepartofyouraccumulatedHELPdebt.

    7.5 Repayments rom job, beneft or superannuation incomeIfyouearnincomefromajob,benetorcompensationpayments,or

    superannuation,youremployerorotherpayermaywithholdamountsfromyour

    paytocoveryourcompulsoryHELPrepayment.

    YouneedtoadviseyourpayerifyouhaveanaccumulatedHELPdebtonaTax fle

    number (TFN) declaration or Withholding declarationform.IfyoudohaveaHELP

    debt,yourpayerhastowithholdadditionalamountsfromyourpayonceyou

    earnovertheminimumrepaymentthreshold.

    TheadditionalamountswithheldaretocoveranycompulsoryHELPrepayment

    youmayhavetomakefortheyear.TheyarenotcreditedtoyourHELPaccount,

    butformpartofthetotaltaxwithheldshownonyourannualPAYG payment

    summaryandonyourincometaxnoticeofassessmentatPAYGcreditsandother

    entitlements.Yourcompulsoryrepaymentwillnotbecalculateduntilyourincome

    taxreturnforthatyearisprocessed.Ifyouhadtoomuchwithheldduringtheyear

    andyouhavenootheroutstandingdebts,theATOwillrefundtheexcesstoyou.

    Payments rom more than one payer

    Ifyouearnmorethantherepaymentthresholdforanincomeyearfromallyour

    jobs,acompulsoryrepaymentmaybeincludedonyournextnoticeofassessment.

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    Youcanaskoneormoreofyourpayerstowithholdadditionalamountstocoveranycompulsoryrepayment.Todothis,completeaWithholding declaration

    upwards variationform(availablefromtheATO).

    Holiday or temporary jobs

    Ifyouhaveaholidayortemporaryjobandyouearnovertheweeklyminimum

    repaymentthresholdbutyourrepaymentincomeforthewholeincomeyearisnot

    abovetheannualminimumrepaymentthreshold,youcanapplytotheATOtoget

    yourpayertostopwithholdingadditionalamountsforyourHELPdebt.Youwill

    needtosubmitaPAYG withholding variation application 2012form(availablefromtheATO).Youcanlodgeyourapplicationelectronicallyatwww.ato.gov.au.

    No compulsory repayment required because o low amily income

    IfyourfamilyincomeislowenoughtoentitleyoutoareductionoftheMedicare

    levyoryoudonothavetopaytheMedicarelevy,youwillnothavetomakea

    compulsoryHELPrepaymentforthatyear.YoucansubmitaMedicare levy variation

    declarationform(availablefromtheATO)toyourpayerandtheywill

    stopwithholdingadditionalamountsforthatyear.

    7.6 Repayments rom business or investment income

    IfyouusethePAYGinstalmentssystemtomakepaymentstowardsyourexpected

    taxliabilityonyourbusinessandinvestmentincomeforthecurrentincomeyear,

    theATOwillnotifyyouofaninstalmentamountandratethattakesintoaccount

    anyaccumulatedHELPdebt.

    7.7 What i I disagree with my compulsory repayment?

    Youshouldcheckallthedetailsonyourincometaxnoticeofassessmentagainst

    thedetailsinyourincometaxreturn.Ifyouthinkthereisaproblem,contactthe

    ATO.Whenyouphone,haveyournoticeofassessmentand,ifpossible,acopyof

    yourincometaxreturnwithyou.

    IfafterspeakingtotheATOyoustillbelievethatthedetailsonyournoticeof

    assessmentarewrong,youcanrequestanamendmentorlodgeanobjection.

    ContacttheATOforinformationonhowtodothis(see Contacts).

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    7.8 What i I have difculties making my compulsoryrepayment?

    Ifyoubelievethatmakingyourcompulsoryrepaymentwouldcauseyouserious

    hardshiporthatthereareotherspecialreasonswhyyoushouldnothavetomake

    acompulsoryrepayment,youmayapplytotheATOtohavethatamount(orpart

    ofit)deferred.TodothisyouneedtocompletetheformDeerring your compulsory

    HELP, HECS or Financial Supplement repayment(availablefromtheATOwebsite).The

    formasksforadetailedstatementofyourhouseholdincomeandexpenditureto

    justifyyourclaimofserioushardship.TherearetimelimitsforapplyingtodeferyourcompulsoryHELPrepayment,

    dependingontheincomeyear.Thereisatwoyeartimelimitonapplyingfora

    defermentofyourcompulsoryHELPrepaymentfromthe2005-06incomeyear

    andonwards.YoucanapplytodeferyourcompulsoryHECSrepayment(i.e.

    relatingtoadebtfromthe200405incomeyearandearlier)atanytime.

    TheATOwillwritetosaywhetheryourapplicationissuccessful.Ifyouareunhappy

    withthedecision,youmayapply(within28 daysafterthedayyoureceivenotice

    ofthedecision)tohaveitreviewed.

    If,afterthereview,youstillbelievetheATOhasmadethewrongdecision,

    youmaythenapplytotheAdministrativeAppealsTribunal(AAT)forareview.

    YouneedtolodgeyourapplicationwiththeAATwithin28 daysaftertheday

    youreceivetheletteradvisingyouoftheoutcomeofthereview.

    Formoreinformationonapplyingtodeferacompulsoryrepayment,including

    timelimits,contacttheATO(see Contacts).

    7.9 Can I make voluntary repayments?

    Yes.YoucanmakeavoluntaryrepaymenttotheATOatanytimeandforany

    amount.MakingavoluntaryrepaymentreducesyourHELPdebtimmediately.

    Voluntaryrepaymentsareinadditiontocompulsoryrepayments.Theyare

    nonrefundable.

    Youmaystillhavetomakeacompulsoryrepaymentaftermaking

    avoluntaryrepayment.

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    7.10 Can I get a bonus or voluntary repayments?

    Changes to the HELP bonus or voluntary repayments

    TheAustralianGovernmenthasannouncedareductionintheHELPbonusforvoluntaryrepaymentsof$500ormorefrom10%to5%from1January2012,subjecttothepassageofthelegislation.

    Refertowww.deewr.gov.au/veteehelp forup-to-dateinformationonthestatusofthelegislation.

    Ifyoumakeavoluntaryrepaymentof$500ormore,youwillreceiveabonusof10%.Thismeansyouraccountwillbecreditedwithanadditional10%ofyourpayment.Thebonusis10%ofthepaymentthatyoumake,not10%oftheoutstandingdebt.Youwillnotreceiveabonusonrepaymentamountsthataremorethanthebalanceofyouraccount.

    Toworkouthowmuchyouneedtorepayyourtotaloutstandingdebt,divideyour

    totaldebtby1.10.

    ExampleVanessahasadebtof$5,250andmakesa$2,500voluntaryrepayment.With

    the10%bonus,thevalueofherrepaymentis:$2,750($2,500x1.10).

    Vanessastotaldebtisreducedto:$2,500($5,250$2,750).

    Vanessasbonusamountis:$250($2,750-$2,500).

    IfyouhaveanyHELPdebtsthathavenotbeenreportedtotheATOatthetimeyoumakethevoluntaryrepayment,the10%bonuswillbereversedoradjustedoncethosedebtsaretransferredtoyouraccount.

    ThereisusuallyadelaybetweenthecensusdateforaunitofstudyandwhentheATOreceivesandrecordsyourdebtforthatunit.ContacttheATOifyouwanttomakeavoluntaryrepaymentagainstadebtforaunityouhaveonlyrecentlyenrolledin.

    Youmaybenetfrommakingavoluntaryrepaymentbeforeindexationisappliedon1 June.Ifyouwanttodothis,allowenoughtimeforthepaymenttobe

    receivedandprocessedtoyouraccountbefore1 June.

    Ifyouwanttopayoffyourtotaldebtwithavoluntaryrepayment,youshouldmaketherepaymentbeforeyoulodgeyourincometaxreturn,otherwisea

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    compulsoryrepaymentmaybeincludedinyourincometaxnoticeofassessmentandyoumaynotreceivethe10%bonus.

    7.11 How do I make a voluntary repayment?

    Thereareseveralwaysyoucanmakeavoluntaryrepayment.Youwillneedyour

    PaymentReferenceNumber(PRN)tomakeavoluntaryrepayment.

    What is my Payment Reerence Number?

    YourPRNisyourcustomerreferencenumber.Itisprintedonthefrontofyourpaymentsliporonyouraccountinformationstatement.IfyoupayusingBPAY,

    creditcardordirectcredityouwillneedthisnumber.

    Electronic payments

    YoucanmakeelectronicpaymentsthroughBPAYordirectcredit.TodothisyouwillneedthePRNprintedonthefrontofyourpaymentsliporonyouraccountinformationstatement.

    Paymentsmadeoutofhoursoronaweekendorpublicholidaywillnotreachthe

    ATOuntilthenextworkingday.IfyouwantthepaymenttoreachtheATObyaspecicdateyoushouldcheckprocessingtimeswithyourbank.

    BPAY

    DetailsyouwillneedtomakeapaymenttotheATOusingBPAYthrough

    telephoneorinternetbanking:

    Billercode: 75556Reference: Your PRN

    RegisteredtoBPAYPTYLTDABN69079137518

    Creditcard

    Creditcardpaymentscanbemadeonlineorbyphone.TomakeacreditcardpaymenttotheATOyouwillneed:

    acurrentVisa,MasterCardorAmericanExpresscard;and

    yourPRN.

    Acreditcardfeeappliestotransactionsmadeusingthecreditcardpaymentservice.

    Tomakecreditcardpaymentsonlineorforfurtherinformationgotowww.ato.gov.au/howtopay.

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    Tomakecreditcardpaymentsbyphonecall1300 898 089.

    Directcredit

    DetailsyouwillneedtomakeapaymenttotheATOthroughanonlinedirectcredittransferfromyourbankaccount:

    Bank: Reserve Bank o AustraliaBSBnumber: 093 003Accountnumber: 316 385Accountname: ATO direct credit account

    Reference: Your PRN

    IfyoucannotndyourPRN,contacttheATO.

    Mail

    YoucanmailyourchequeormoneyordertotheATO.ChequesandmoneyordersshouldbeinAustraliandollarsandpayabletoDeputyCommissionerofTaxation.ChequesshouldbecrossedNotNegotiableandmustnotbepost-dated.

    Donotsendcashthroughthemailorusepins,staples,paperclipsoradhesivetape.

    Youneedtoincludeyourpaymentslip(seebelow)oranotethatstatesyour:

    fullname,addressandtelephonenumber;

    accountidentier:taxlenumber,Australianbusinessnumberorclientidenticationnumber;and

    paymenttype:HELP.

    IfyouliveinWA,SA,NT,TASorVIC,usethisaddress:

    AustralianTaxationOfce

    LockedBag1936ALBURYNSW1936

    IfyouliveinNSW,ACTorQLD,usethisaddress:

    AustralianTaxationOfceLockedBag1793

    PENRITHNSW1793

    AustraliaPost

    Ifyouhavepre-printedpaymentslipswithabarcode,youcanpayinpersonatany

    AustraliaPostoutlet.

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    A$3,000limitappliestocashpayments.EFTPOSpaymentsaresubjecttodailywithdrawallimits.

    ChequesandmoneyordersshouldbeinAustraliandollarsandpayabletoDeputy

    CommissionerofTaxation.ChequesshouldbecrossedNotNegotiableandmust

    notbepost-dated.

    Orderabookofpaymentslips

    YoucanorderabookletofpaymentslipsbyphoningtheATOon13 28 65.Youwill

    needtogiveyourtaxlenumber.

    Paying rom overseas

    BPAY

    IfyouhaveanAustralianbankaccountyoucanmakepaymentsusing

    BPAYthroughphoneorinternetbanking.

    Detailsyouwillneed:

    Billercode: 75556

    Reference: Your PRN

    Creditcard

    TopaybycreditcardyourequireacurrentVisa,MasterCardorAmericanExpresscard

    andyourPRN.Paymentsfromoverseascanonlybemadeusingtheonlineservice.

    DirectcreditthroughSWIFTorbymail

    Forinformationaboutthesepaymentoptions:

    visitwww.ato.gov.au/howtopay; phone+61 2 6216 1111andasktobeconnectedtoextension87811ATO

    PaymentHelpdesk(8:00am5:00pm,MondaytoFriday);or

    [email protected].

    7.12 Are my repayments tax deductible?

    Voluntaryrepaymentsmadebyyouorsomeoneotherthanyourpayerarenot

    taxdeductible.Yourpayermaybeabletoclaimataxdeductionforvoluntary

    repaymentsitmakesonyourbehalfbutitmayalsobeliableforfringebenets

    taxontherepayments.

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    7.13 What happens to my debt i I die?Yourestatehastopayanyoutstandingcompulsor yrepaymentrelatingtothe

    periodbeforeyourdeath,buttheremainderofyouraccumulatedHELPdebt

    iscancelled.

    7.14 What happens to my debt i I go bankrupt?

    YoustillhavetopayyouraccumulatedHELPdebtasifyouhadnotbeen

    declaredbankrupt.

    7.15 Where can I get inormation on my HELP account?

    AtanytimeoftheyearyoucanphonetheATOtogetyouraccountbalanceor

    requestastatement.

    YourstatementissenttoyourlatesthomeaddressshownonATOrecordsor,ifthe

    ATOdoesnthaveyourhomeaddress,tothepostaladdressonyourlatestincome

    taxreturn.

    Toprotecttheprivacyofyourinformation,theATOneedstoverifyyouridentity

    beforeitcangivedetailsofyouraccounttoyouoverthephone.Todothis,you

    needtogiveoneofthefollowing:

    yourtaxlenumber;

    yourAustralianBusinessNumber;or

    yourname.

    Ifyouhaveeverlodgedanincometaxreturn,youneedtogivethreeofthe

    followingidentiers.Ifyouhaveneverlodgedanincometaxreturn,youneedtosupplyonlytwoofthefollowingidentiers:

    yourdateofbirth;

    youraddress(business,residential,postaloremail)ortelephonenumber;

    yourcurrentbankaccountdetails;

    detailsfromanATOletterornoticesenttoyouwithinthelastveyears;or

    yourATOaccountdetailse.g.balance,amountofanyrefund,paymentor

    interestimposed,amountandfrequencyofapaymentarrangement,orPAYG

    instalmentamountorrate.

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    contacts

    Your approved VET FEE-HELP provider

    They can help you with:

    enrolments;

    tuitionfees;

    theircensusdatesandadministrativedates;

    withdrawals;

    applyingforVETFEE-HELP;

    gettingyourFEE-HELPbalancere-creditedandyourVETFEE-HELPdebt

    removedunderspecialcircumstances;

    grievanceproceduresforstudentcomplaints;and

    theCommonwealthHigherEducationStudentSupportNumber(CHESSN).

    Department o Education, Employment and Workplace Relations(DEEWR)

    They can help you with:

    VETFEE-HELPandothercomponentsoftheHigherEducationLoanProgram

    (HELP);and

    otherformsofAustralianGovernmentassistance.

    How to contact DEEWR:

    visittheVETFEE-HELPwebsiteatwww.deewr.gov.au/veteehelp ;

    [email protected] ;

    callthestudentenquirylineon 13 38 73;

    callthestudentenquirylineon1800 554 609TTYforhearingimpaired

    andspeechimpairedstudents;or

    logontomyUniAssistforthebalanceofyourentitlementsat

    www.goingtouni.gov.au.

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    Australian Taxation Ofce (ATO)

    How to contact the ATO:

    visitwww.ato.gov.au;

    call1300 720 092togetthebookletRepaying your HELP debt in 201112;

    call13 28 61forHELPandgeneraltaxinformation;

    calltheHigherEducationLoanAccountsUniton1300 650 225forspecic

    queriesaboutyouraccount;or

    Call133 677TTYor1300 555 727TTYforhearingimpairedandspeechimpairedstudents.

    Ifyouhaveataxlenumber,pleasehaveitreadybeforeyoucalltheATO.

    Addresswrittencorrespondence(notvoluntaryrepayments)to:

    AustralianTaxationOfce

    POBox1032

    ALBURYNSW2640

    Centrelink

    How to contact Centrelink:

    visitwww.centrelink.gov.au;

    callYouthandStudentServiceson13 24 90forinformationonYouth

    Allowance,AustudyandPensionerEducationSupplement;

    call13 23 17forinformationonABSTUDY;

    call1800 639 109forABSTUDYTTYpaymentenquiries; call1800 810 586forotherTTYpaymentenquiries;or

    call13 12 02forinformationinlanguagesotherthanEnglish.

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    Department o Immigration and Citizenship (DIAC)

    They can help you with:

    visas;or

    Australiancitizenship.

    How to contact DIAC:

    visitwww.immi.gov.auforvisainformation;

    visitwww.citizenship.gov.auforcitizenshipinformation;

    call13 18 81forvisaenquiries;or

    call13 18 80forcitizenshipenquiries.

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    Cpy

    Commonwealth o Australia 2011

    ISSN 1449-9282

    This work is copyright. Apar t rom any use as permitted under the Copyright Act 1968, no part

    may be reproduced by any process without prior written permission rom the Commonwealth.

    Requests and inquiries concerning reproduction and rights should be addressed to the

    Commonwealth Copyright Administration, Attorney Generals Department, Robert GarranOfces, National Circuit, Barton ACT 2600 or posted at http://www.ag.gov.au/cca.

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