Version1 database-managed-service-major-infrastructure-services-group-case study
Transcript of Version1 database-managed-service-major-infrastructure-services-group-case study
Database Managed Service for Major
Infrastructure Services Group
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Challenge: Customer had a complex Oracle database estate managed by expensive in-house contractors. There were concerns about an over-reliance on contractors managing critical database servers including the E-Business Suite® application supporting their Payroll application. There was also an increasing pressure internally to reduce ongoing costs in IT whilst maintaining excellent service delivery to stakeholders.
Version 1 supports enterprise Oracle Estate for a global infrastructure services group. These databases underpin the operations of multiple critical societal functions encompassing construction, rail and utilities.
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Benefits: This customer has benefited significantly from the knowledge sharing between Version 1’s Oracle DBA experts and their in-house resource over the last 3 years. The flexibility of the Version 1 database managed service offers the customer an unparalleled level of reassurance from a financial and service availability perspective, knowing that they have locally based experts on hand. The customer now has a substantially reduced and predictable cost base for managing their critical database estate whilst maintaining exceptional service availability.
Technologies supported: Oracle databases for R11 & R12 E-Business Suite® Systems.
What does Version 1 do for the client?
We provide an Oracle database managed
service, now in its 3rd year of contract.
Version 1’s UK based Oracle database
team work with the customer’s in-house
technical resource providing remote or
on-site support for project work, out of
hours incidents and supplement resources
during peaks of activity. Version 1’s
Oracle DBA personnel have extensive
Oracle database expertise across varying
environments and also offer support and
guidance for the customer’s changes and
upgrades to the estate.
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To f ind out how Version 1
can transform your
business, contact us:
email : info@version1 .com
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