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AEO CORPORATE VENDOR MANUAL 1

PACKAGING – BRANDED

CONTENTS PACKAGING – BRANDED

PACK TYPES

Split Shipments

FOLD REQUIREMENTS

PACKAGING REQUIREMENTS

Unit per Carton Recommendation (UPCR) SKUs

Maximizing Carton Density (for SKUs without a UPCR)

All SKU Packaging Guidelines

CARTONS REQUIREMENTS

POLYBAGS

AEO LOGO POLYBAGS

LICENSEE CLEAR POLYBAGS

LABELS

AE.COM LABELS

AEO EU and EUWS LABELS

SHIPPING CARTON BARCODE LABELS FOR ALL CHANNELS

CARTON MARKINGS FOR ALL CHANNELS

INTERNATIONAL SPECIFIC CARTON REQUIREMENTS – FCA TERMS

LICENSEE MAJOR SIDE CARTON MARKING EXCEPTIONS

SECURITY TAPE REQUIREMENTS / CARTON CLOSURES

PRODUCT SPECIFIC PACKAGING RECOMMENDATIONS

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AEO CORPORATE VENDOR MANUAL 2

The below guidelines cover fold requirements, pack types, packaging requirements, polybags, labels and carton requirements for all wholly owned and license partner orders. The Vendor Compliance department must approve any deviation from these standards prior to shipment. Noncompliance will result in chargebacks to the vendor/factory.

PACK TYPES TYPE OF PACKS As defined on your Purchase Order detail lines BULK (BLK) A carton can ONLY contain one style, color, size and SKU per carton. No bundling of BLK items

1. Standard carton quantities for BLK cartons must be established and maintained for the entire SKU. Only one exception / partial carton is permitted per SKU per destination.

2. Exception / Partial Carton -The partial / end of run units of a single BLK SKU. a. End of run carton can be larger or smaller in quantity and size established for each SKU.

Example SKU 1: Total Quantity: 101 units Standard Carton Quantity: 10 units per carton (9 total Cartons = 90 units) Exception Carton Quantity: 11 unit per carton (1 carton = 11 units)

Example SKU 2: Total Quantity: 109 units Standard Carton Quantity: 10 units per carton (10 total Cartons = 100 units) Exception Carton Quantity: 9 unit per carton (1 carton = 9 units)

b. If the exception / Partial carton needs to be smaller than the established carton size for each SKU, it must meet minimum the dimensions. If you need additional length and width, it should be added to accommodate the product, but height should be at the minimum of 4”. Select the smallest sized carton for the product.

i. This carton is approved to be under packed and underweight, but the chargebacks will only be waived if you are using the smallest sized carton to accommodate your product

PREPACK (PPK) A carton can ONLY contain 1 style, color, multiple size, and multiple SKUs as dictated by the PO size scale which cannot be altered. 1 pack per carton

1. Broken packs are NOT acceptable 2. Each PPK is to be individually polybagged in a clear polybag and secured to ensure the PPK stays intact 3. Each unit in the PPK will be ticketed with a price ticket that displays the correct individual SKU. A separate carton SKU number

will be given to the PPK to represent all the individual SKUs in the pack 4. Footwear and Licensee PO’s that contain PPK’s MUST always be packed 1 pack per carton. Please work with your AEO

Merchant to adjust PPK quantity or change to bulk if this cannot be met

INNER PACK (IPK) An inner pack contains multiple packs (PPKs) per carton. Inner packs should be utilized for small quantity PPKs to optimize packaging

1. Each PPK is to be individually polybagged and secured to ensure the PPK stays intact 2. Inner Packs are acceptable without prior approval from the Vendor Compliance team 3. If this type of packaging is abused or deemed unnecessary, chargebacks will be issued 4. Inner Packs must be used if you cannot meet our optimized packaging guidelines in the smallest minimum carton size 5. When packing as an inner pack, please use the largest carton possible while staying within all AEO packaging requirements

INTERNATIONAL SHIPMENT EXCEPTIONS For small International shipments, see the below document. Master cartons are NOT ACCEPTABLE for STORE, WEB, CANADA, CANADA WEB, EFASHION PE, EFASHION PE HOLD and CRM purchase orders

Link to Master Carton Instructions

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AEO CORPORATE VENDOR MANUAL 3

Split Shipments Two Cases per SKU (Split Shipment)

When AEO writes a PO to ship to 222, 707, 2922 or 2907 the intent is for our two US distribution centers to receive the same quantity of units. Unit quantities should be split evenly between cases while following AEO’s carton requirements See exception below for store type Unsubscribed. For split shipments, 2 partial cases per SKU are allowed because the units are being split evenly Example #2 each carton is considered the Exception /Partial and should have the sticker

Exception to the above rule are POs with Store Type Unsubscribed. When a PO is written for store type Unsubscribed do not split units; goods will all go to one distribution center.

FOLD REQUIREMENTS FOLD GUIDE

Fold codes are based on how goods will be displayed in store/web Vendor Compliance cannot approve changes to the fold code. Please contact your AEO Production or AEO Merchant partner if

you feel a different fold code would work better for the product or the current fold cannot be executed by the factory

See tech pack for all other on product marketing specifications. Any questions should be directed to your Production/Design partner AEO and Aerie Fold Guide

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AEO CORPORATE VENDOR MANUAL 4

PACKAGING REQUIREMENTS Unit per Carton Recommendation (UPCR) SKUs For US Shipments, bulk and web, we have a unit per carton recommendation (UPCR) for certain department and SKU. If listed on your PO print, you must follow the UPCR for that SKU while taking into consideration carton sizes, weights and split shipments. If no recommendation is listed for a particular size, please proceed with normal packaging guidelines.

Split Shipments Notes: If the ordered quantity is less than the recommendation, evenly split the SKU

If you cannot pack at least two cartons of the UPC recommendation, evenly split the SKU

Image shows how recommendation will appear on the PO print.

Example XXS

• Order Quantity: 39 units • Recommendation: None listed • Packing: Follow normal packaging and maximize shipment density Example XS

• Order Quantity: 178 units • Recommendation: 34 units per carton • Packing: 5 carton of 34 units, 1 carton of 8 units Example S

• Order Quantity 499 units • Recommendation: 34 units per carton • Packing: 14 carton of 34 units and 1 carton of 20 units Example M:

• Order Quantity: 559 units • Recommendation: None Listed • Packing: Follow normal packaging and maximize shipment density

Maximizing Carton Density (for SKUs without a UPCR) The packaging requirements are in place to maximize the density per cubic meter of product shipped. This will reduce transportation and handling costs and minimize wasted space.

1. Vendor Packaging should maximize density of product while maintaining the AEO shipment requirements. Be thoughtful and flexible in your approach to carton packing.

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AEO CORPORATE VENDOR MANUAL 5

All SKU Packaging Guidelines 1. Source multiple carton sizes to account for size variations. One box size does not typically fit an entire assortment

Example: Packed 40 units per carton for sizes XS, Small, & Medium in Box 'A' Packed 36 units per carton for sizes Large & XL in Box 'A' (Decreased units to accommodate larger sized items)

2. Source single wall corrugate a. See Carton Specifications and Standards section for more details

3. Cartons are to be packed with only ¼ inch or less of dead space.

4. Do not use filler unless the product will be damaged without it. If filler is used, approval from Vendor Compliance is required. 5. Exception / Partial

a. The exception/partial carton will contain the end of run units of a single SKU or the only units for the SKU if the PO is small.

b. The exception/partial carton can be larger or smaller in quantity and size than what is established for the SKU. For example, if you have 102 units of medium, consider packaging with 4 cartons of 20 units and a partial carton of 22 units.

i. Minimum height required is 4 inches to allow room for carton label ii. This carton is approved to be under packed and underweight but the chargebacks will only be waived if the

smallest sized carton to accommodate the product is being used c. Exception/partial cartons are NOT required. If possible, incorporate the units into other cartons evenly d. All exception/partial cartons must be marked with a “Partial” sticker on the top right hand corner of the minor side 1

i. Partial stickers can only be used on exception/partial cartons ii. If the PO is going to 1 DC, 1 exception/partial is allowed per sku

iii. If the PO is going to 2 DC/split shipments, 2 exception/partial cartons per sku (one for each DC) e. Source cartons based off over run size and quantity

6. Pack in neat stack arrangement 7. Reduce mounding effects

f. Mounding of product can be reduced by rotating goods within the carton. See below examples for mounding reduction Example Mounding:

Examples of ways to reduce mounding:

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AEO CORPORATE VENDOR MANUAL 6

8. For MEXICO orders ONLY when using a master blister/polybag you must label the blister/polybag to show number of units

inside and apply one (1) price ticket to the master polybag

CARTONS REQUIREMENTS CARTON SPECIFICATIONS AND STANDARDS

Regular Slotted Container (RSC)

Single-wall corrugated board C Flute

250 lbs. burst strength (Mullen Burst Test)

40-44 lbs. ECT (Edge Crush Test)

No staples are to be used in the construction or closure of cartons Vendor Compliance may request a test report showing your cartons meet the above specifications

CARTON DIMENSIONS AND WEIGHTS

Use the most appropriately sized carton for the order while staying within all AEO packaging requirements, keeping the overall goal in mind of the least amount of dead space as possible

If you cannot meet the below carton requirements use the Carton Approval form to request approval for exceptions Carton Approval Form

Approval MUST be requested prior to packing and shipping the goods, allowing at least 1 week to allow for revisions if necessary

Licensee Partner Orders: The below size and weight requirements apply, however, based on the small order quantity, deviations are approved

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AEO CORPORATE VENDOR MANUAL 7

Imperial Unit of Measure

Minimum Maximum

Pack Type L x W x H (inches) L x W x H (inches)

BLK / Partial and PPK CTN 12 in X 9 in X 4 in 26 in X 18 in X 17 in

IPK (greater than 1 pack per CTN) 22 in X 14 in X 11 in 26 in X 18 in X 17 in

All CTN Weight 3 lb 40 lb

**Height cannot exceed the width

Metric Unit of Measure

Minimum Maximum

Pack Type L x W x H (centimeters) L x W x H (centimeters)

BLK / Partial and PPK CTN 30.48 cm X 22.86 cm X 10.16 cm 66.04 cm X 45.72 cm X 43.18 cm

IPK (greater than 1 pack per CTN) 55.88 cm X 35.56 cm X 27.94 cm 66.04 cm X 45.72 cm X 43.18 cm

All CTN Weight 1.36 kg 18.14 kg

**Height cannot exceed the width

POLYBAGS AEO LOGO POLYBAGS

Logo polybags are purchased at the vendor’s expense

Required for all WEB and CANADA WEB sell channel purchase orders except for boxed or prepackaged merchandise. (EX: boxed footwear)

Required for all AEO EU and AEO EUWS orders

One garment per logo polybag with price ticket visible

Secure all bags with self-adhesive tape closure

Must fit tightly around your item with no more than ¼ inch of excess space. Eliminate air pockets from polybag before closing o To account for sizing variations, we recommend sourcing multiple size bags for your products. This will also assist with

AEO’s environmental initiatives to reduce plastics

Specifications can be found at the below links ***Rolling change effective June 2021 – bag must be made of 100 % recycled content

o Previous specifications (non 100% recycled content) Link to AEO Polybag Logo Specifications Link to Aerie Polybag Logo Specifications Link to Tailgate Polybag Logo Specifications

o New Specifications 100 % recycled content Link to AEO 100% recycled content Polybag Logo Specifications Link to Aerie 100% recycled content Polybag Logo Specifications Link to Tailgate 100% recycled content Polybag Logo Specifications

LICENSEE CLEAR POLYBAGS

The below partners require all BLK units to be individually polybagged

Please note that these must be plain, clear polybags. No logo or suffocation warnings are required o FOX IL o GCO CO o EFASHION PE & EFASHION PE HOLD o SUYEN PH o PACIFICA TH o EFASHION CL & EFASHION CL HOLD o SK NETWORKS KR o ADITYA BIRLA IN o CRM

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AEO CORPORATE VENDOR MANUAL 8

LABELS AE.COM LABELS

The ae.com label is a label required for all WEB orders

This label must be ordered by the Vendor at the time the WEB price tickets are ordered from their nominated ticket supplier

This label is NOT PO, style, color or sku specific and can be used on ALL WEB orders

Place the label in the center of the logo polybag. See examples below for placement guidelines

FOOTWEAR BOOTS BRAS 3RD PARTY

Footwear in boxes: Apply centered above the logo on the lid of the box

Boots in logo polybags: Apply on the side of the boot

Bras: Apply on the top of one cup

3rd Party Merchandise: Apply centered on logo polybag both horizontally and vertically

AEO EU and EUWS LABELS

The EU/EUWS label is required for all AEO EU and EUWS orders

This label must be ordered by the Vendor at the time the price tickets are ordered from their nominated ticket supplier

SKU/EAN on labels must match the SKU/EAN on the inside of the polybag

Place the label in the lower right corner of the logo polybag. See examples below for placement guidelines

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AEO CORPORATE VENDOR MANUAL 9

SHIPPING CARTON BARCODE LABELS FOR ALL CHANNELS All shipping cartons must be labeled with the system generated barcodes from AEO PLM printed on 4x6 self-adhesive labels. Labels are at the vendor’s expense. Instructions on how to print these labels are located in the Packing List section of the manual. The system generated barcode labels are PO/SKU/Quantity specific and MUST be applied to the cartons with the matching content. Once the carton barcode labels are printed and the packing list is COMPLETE and APPROVED, place the labels on the cartons using the below requirements: Barcode label must be:

Print using a thermal printer using 4x6 labels that are durable, scratch-resistant, and smudge-free and resist water, dirt, dust and grease. They should never be printed on plain paper or inserted into a plastic sleeve

Visible, readable, and scannable. No part of this label should be cut off

Be placed in the center of the minor side of the carton where the major side markings are to the right, 1.5 inches from the bottom of the carton

Applied without any wrinkles or marks running through the barcode

NOT be covered by any other labeling or tape

If the shipping carton barcode label does not fit on the minor side of the carton, it may be folded over from the top to the side of the carton as long as the barcode is not folded or covered by security tape. The information on the scannable barcode should not be placed on the edges of the carton

Please note: when you ship via Air Direct, the Ship To on the PO will show as 222 but the packing list and shipping carton barcode label will show as 2999. This is accurate and there will be no chargeback

Note: Conveyers move quickly, therefore high quality printing and barcodes are of utmost necessity. Un-scannable labels create significant issues and delays for our distribution centers as all cartons need to be relabeled so they can be received. It is the vendor / factory responsibility to be conducting a physical review of the carton barcode label to check for label integrity. The printing should have no breaks or marks within the printed data – this is a common issue that we see and it is related to printer issues. CARTON MARKINGS FOR ALL CHANNELS

Carton marking / additional labels outlined below are mandatory for purchase orders to identify the carton contents

Font and size must be proportional to the carton size and must be readable

If PO is “Test”, “Extract” or “Partial” each carton is required to be marked with the appropriate 1x3” label with the word “Test", "Extract" or “Partial” printed on it. Placement is in the top right hand corner of minor side 1 (same side as the carton barcode label).

See below for international and domestic specific requirements

See below for licensee major side carton marking exceptions

INTERNATIONAL SPECIFIC CARTON REQUIREMENTS – FCA TERMS

The system generated shipping carton barcode label includes the carton markings and shipment details needed to meet AEO’s carton marking requirements for Minor Side 1 of the carton

Minor side 2 and major side carton markings MUST be applied to the box in one of 2 ways: 1. Self-Adhesive Label - preferred 2. Pre-printed Cartons

a. If carton markings are PRE-PRINTED, the following elements are variable and can be manually entered if need be:

i. Carton Quantity: ___ (number of units in the carton) ii. Carton # of Total Cartons: (i.e. Carton # 5 of 500)

iii. Gross Carton Weight

Minor Side 2 MUST be identical to what is on the system generated barcode label placed on Minor Side 1.

Information is ONLY to be applied to Major Side 1. Major Side 2 is to be left BLANK

All carton markings must be in CM and KG.

Minor Side of Carton (BLK) Minor Side of Carton (PPK) Major Side (BLK & PPK)

BSI BSI Ship To Store #

PO#/Gender*/Dept PO#/Gender*/Dept Country of Origin

COO COO Carton Dimensions

FTY# (Listed on PO) FTY# (Listed on PO) Gross Carton Weight

Style/Color/Size Style/Color

SKU # (AEO BLK SKU) SKU # (AEO PPK SKU)

Carton Quantity**** Packs Per Carton**

Carton # of Total Cartons Units Per Pack***

Carton Quantity****

Carton # of Total Cartons

Prepack Scale†

#XS/#S/#M/#L/#XL

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AEO CORPORATE VENDOR MANUAL 10

*Gender: Womens =L, Mens =M **Packs per Carton= Number of PPKs per carton ***Units per Pack = Number of units that are contained in each PPK ****Carton Quantity=Total amount of units in the entire carton †Pre pack Scale = If product is NOT one size, then the breakdown of the preassigned size scale must be listed.

DOMESTIC CARTON SPECIFIC REQUIREMENTS – DDP TERMS

The system generated shipping carton barcode label includes the carton markings and shipment details needed to meet all of AEO’s carton marking requirements.

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AEO CORPORATE VENDOR MANUAL 11

LICENSEE MAJOR SIDE CARTON MARKING EXCEPTIONS

SECURITY TAPE REQUIREMENTS / CARTON CLOSURES

*Security Tape is NOT required for 3rd Party Branded Purchase Orders

All cartons are required to be securely fastened with the required AEO security tape ordered through SML’s E-Platform to ensure standardization and accuracy

Security tape is at the Vendor’s expense.

Security tape must be placed over the entire length of the seams and extend over the ends (top & bottom of carton). o Similar to the Six Strip (H-Style) taping method

The clear edge of the tape may cover the markings for smaller carton sizes only

All labels should be placed over top of the tape if necessary Go to the internet and log on to http://ep.sml.com/eplatform

o If you DO NOT have a login please contact your SML Customer Service Representative. o If you have any issues accessing the E-platform system please contact your SML Customer Service Representative o The Vendor 5 digit ID # is required when placing your order. If you do not know this information please contact

vendorcompliance@ae.com SML E-Platform Ordering Guide

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PRODUCT SPECIFIC PACKAGING RECOMMENDATIONS **Below are recommendations only if you need to pack differently to meet the goal outlined above and can stay within guidelines please do so.

DENIM

Recommended Packaging for ALL styles with any 3D element: o Pack carton vertically verses horizontally; see below image.

HATS

Brim Hats o Recommended carton quantity is 48 hats per carton. o Recommended carton size is 23.62”x15.75”x7.87” o Note polybag only required for WEB orders unless otherwise advised

Fashion Hats – (Floppy, Fedora, Cowboy) o Recommended carton quantity is 20-24pcs for Fedora & Cowboy. o Recommended carton quantity is 10-16 pcs for Floppy. o If material is felt and has a decorative rim add foam circle for protection, prior to placing item in polybag.

Follow the below images and descriptions when packaging Store Pos:

o Insert plastic mold into carton o Place Hats onto Plastic Molds o Secure the Hat

BELTS

Non-Web PO’s: o Belts should be packaged in “S” shape bundles. o 5 belts per bundle. o 1 bundle of belts with buckle toward left and one bundle of belts with buckle toward right. o 4 bundles per layer. o 3-4 layers per carton based on order quantity, style and AEO carton specifications.

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AEO CORPORATE VENDOR MANUAL 13

WEB PO’s:

o WEB belt orders CANNOT have a hanger attached. o Belt units MUST be either ROLL form or FOLDED when placed in logo polybag. o Price ticket must be visible.

BRAS

All BRAS must be individually polybagged, if WEB must be logo polybag.

Price ticket must be visible through the bag.

All extra removable straps must be packed in a separate bag and swift tacked to the garment. Placement and bag type should be advised by your AEO Merchant contact.

Please place tissue balls in the front and back of the box.

Ideal carton dimensions (Quantity will vary per box based on cup size and style.) o See below chart for ideal carton dimensions

Bra Type Cup Size

Carton Dimension

(inches) Dimensional

Weight

Full Coverage

A-C 26x13x11” 20lbs

D 26x14x12” 23lbs

DD 26x15x14” 18lbs

Half Coverage

A-C 26x13x10” 18lbs

D 26x14x11” 21lbs

DD 26x15x13” 27lbs

End of Run

Less than 1/2 Bulk Qty

A-C 26x13x6” 11lbs

D 26x14x6.5” 13lbs

DD 26x15x7” 15lbs

Less than 1/4 Bulk Qty A-DD 15x12x6” 6lbs

Pack 2 Layers o Clasps are NOT closed for any bras tops with underwire o Clasps are closed for bra tops without underwire

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AEO CORPORATE VENDOR MANUAL 14

WOMEN’S UNDIES

Non-Web PO’s: o True white must be individually polybagged and ticket visible through bag. o Price ticket must be tucked into undies to avoid tangling

WEB POs: o Must be packaged in individual logo polybags as tight and neat as possible. o Fold in sides and crotch of Undie/Thong before placing in logo polybag. o Price ticket must be visible through bag

WOMEN’S SWIMWEAR

All Swimwear: o All ties must be tied. o Price Ticket must be visible.

Swimwear Tops: o Please place tissue balls in the front and back of the box. o All removable straps must be packed in a polybag and swift tacked to the garment. Placement should be advised by

your AEO Merchant contact. o All swim UNDERWIRE TOPS must be packed following bra instructions. o All swim NON-UNDERWIRE TOPS must be packed with the clasp closed.

Non-Web PO’s: Must be individually poly-bagged in a plain clear bag no logo or suffocation warning is required.

WEB PO’s: Must be packaged in individual logo polybags. FOOTWEAR

Inner packs are not permitted for footwear

Non-Boxed Footwear o Bulk purchase orders should use the most optimal carton size where the most units can fit without damaging the

footwear, within AEO carton size and weight standards. Ideally, this can pack 12 to 36 pairs o Prepack POs must follow the size scale stated on the PO using the most appropriately sized carton without wasting

space or damaging the product. o Web PO’s for non-boxed footwear can NOT have a hanger attached.

Individually Boxed Footwear (Bulk & Pre-pack) o The individual carton dimensions for boxed footwear will determine the packing configuration o Multiple configurations should be evaluated until the densest packing method has been met while meeting AEO carton

size and weight standards Measure the individual carton Combine multiple individual cartons into configurations that work within the carton size and weight restraints. Select an outer carton that fits the individual boxes without excess space.

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AEO CORPORATE VENDOR MANUAL 15

NAIL POLISH

Chipper refers to the small carton that contains the actual nail polish bottles.

Recommended pack configuration is listed below: o Carton Size 16x12x10” and less than 40lbs o Examples below are for PPK orders

3 rows of 36 chipper for a total of 108 chippers that contain 3 units each chipper = 324 units in carton. 6 rows of 18 chippers for a total of 108 chippers that contain 6 units each chipper = 324 units in carton

o Carton Size 14x10x6” under 40lbs o Example below are for PPK orders

2 layers of 9 chippers for a total of 18 packers that contain 12 units each = 216 units

FRAGRANCE & PERSONAL CARE

Recommended packaging specifications by product below: o All examples below are for PPK orders

Product Number of Packs Units Per Carton Carton Dimension (inches)

6.7oz Body Lotion 3 24 11x8x7”

2.5oz Body Lotion 3 48 12x8x5”

8oz Body Cream 3 24 15x11x6”

2oz Hand & Body Cream 12 48 14x12x11”

0.25oz Roller Ball 4 48 11x8x6”

1.7oz EDT 4 24 13x10x5”

8oz Fragrance Mist 4 24 15x15x8”