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Integrated QA Services for Your US/China Operations

presented by

Quanta LaboratoriesAn ISO 17025 Accredited Company

Do you manufacture in China?

Do you have suppliers in China?

Do you have quality issues in China?

The Problem: Quality Issue = Culture + People + Distance

Culture

Business in China works “differently”

Chinese companies sense of urgency is different from US

Relationships rule business

Laws are not uniformly applied

Local governments can have an effect on all aspects of business

Non business related costs such as entertainment, gifts, etc.

Certificates can be bought without tests being performed

People

Lack of trust between businesses

Inexperienced management, engineers and quality personnel

Not service oriented

Hide problems

Cost and revenue driven mindset, not quality

No respect for Intellectual Property

Find easiest way to pass requirements/tests

Primary goal of US company and contract manufacturers are not always aligned

Distance

Requires a great deal of management and engineering time from the US

Language barriers

Time zone differences

Communication difficulties delay implementation

When problems occur, long distance finger pointing begins

The Answer: Quanta Laboratories Integrated QA Services

R&D Design Manufacturing

Quality Assurance

Quanta Laboratories

Quanta Laboratories has the quality/test expertise, test labs, local presence, and knowledge of local businesses to be the turnkey

solution to your off shore manufacturing problems.

can help you fill in the gap

Integration

ServiceSupport

Testing,Reporting,

Source Inspection, etc

Coordination,Communication& Administration

US ExperienceChina OperationsLocal Test Labs

CultureDistance P

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Our Approach to Solve the Quality Issue in China

Quanta Laboratories, China

Beijing, Jinan, Xian, Shanghai, Suzhou, Kungshan, Shenzhen, Dongguan

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Quanta Laboratories, Santa Clara

Test Services

Report Services

Source Inspection

Other Services

Overall Coordination

Call/Help Center

Bilingual Document

Service

Contract & Accounting

Admin Support

Service Integration Support

EngineeringSupport

Quality Program

Development

Cross Continental

Management

QA Implementation

Local Contract and Billing

Mgmt

Provide and develop overall Quality Strategy for China including communication, test locations, and product design verification

Provide a one stop solution to manage your suppliers in China with local support in the US and China who are bilingual

Payments and contracts can be done either in the US or China to ease the headaches of working internationally

Be your representative and watch dog on quality issues for your product

Overall Coordination

Pre Test Consulting

Spec Development

Test Performance

Witnessed Test Services

Confirm and get agreement on test plan between all parties and provide recommended test labs

Provide assistance in developing specs for your product or an all encompassing product design verification plan

Highest level of testing service, with the test witnessed by trained Quanta personnel

Establish the contractual relationship with the chosen lab and perform the tests

Test Services

Vibration TestingMechanical ShockAgree TestingESS (HALT/HASS)Quanta Patented Skewed Fixture ESS Testing System—Temp Ramp Rate > 100°C/MinuteTemperature/HumidityTemperature/AltitudeTemperature/CyclingThermal ShockUV/Solar TestingCentrifuge

PCB Failure Analysis, Functional Testing, Cross Sectioning, X-ray, Electron Microscope, Infrared ImagingBump TestingPackage Vibration Package DropDamage BoundaryISTA Package TestingAcoustic Noise MeasurementSalt SprayRain and Water Spray & Splashing TestsSand & Dust Test

Test Services

Test Report

Post Test Verification

US QuantaTest Report

Provided in Chinese and/or English

Certificate of Conformances, Summary of Test Results, and/or Formal Test Reports are produced by Quanta US engineering and quality personnel

Verify and approve all test data sheets by Quanta US personnel

Report Services

Scheduled & Surprise

Inspections

DetailedReports

Action Plan

Develop a Source Inspection plan which encompasses both the source inspection and an understanding of the local culture

Experienced local personnel will carry out your inspection plan and ensure your supplier is complying with your procedures and specifications

If deficiencies are found, qualified personnel will ensure the implementation of the Corrective Action

Inspection reports and findings will be sent directly to you and your company

Source InspectionConsulting

Source Inspection

Consulting

Training

Experienced US bilingual personnel to directly communicate and consult with contract manufacturing, suppliers or test labs

Provide training in English or Mandarin

Other Services

Quanta Laboratories, Santa Clara

Experienced

LeadingEdge

Extensive Facility

Total Service

For over 20 years, we have supported the product testing requirements of over 10,000 products and 2,000 companies which include computer, fiber optics, telecommunications, medical, food, aerospace/defense, and other high-tech electronic industries.

We have 4 special test equipment patents and are on the leading edge of Environmental Stress Screening ESS/HALT/HASS

We provide quality plan development, test specification/ procedure development, environmental/ mechanical testing, failure analysis, design solutions for problems found during testing, and seminars.

We are the largest and most experienced independent environmental testing laboratory in Silicon Valley and a recognized provider of ESS/HALT/HASS, vibration, shock, temperature/humidity/altitude testing, NEBS/seismic testing, engineered test services and special tests.

ISO 17025

Established Local

Experience

Multiple Facilities

Originally established by several companies from the US, China, and Taiwan, this Engineering Services Group has supported various high tech industries in China. Quanta Labs China, expanded from testing services & equipment support, to also include product failure analysis and design solutions.

Quanta has over 11 labs in 8 key industrial cities, and is the only company with advanced ESS Equipment in China. Quanta Labs China provides various testing related engineering and quality services to US enterprise with operations in China.

Quanta Laboratories, China

Leading the Change in

China

For the past 3 years, we have given seminars to over 3000 engineers, managers, and government officials in China on testing and quality related topics, advocating the changes needed to raise China’s quality standards.

Our trained engineers will select one of the 11 certified test labs with the capability, availability and qualified personnel to perform the appropriate tests for your product. We can identify and make recommendations to assist you in the resolution of the problems found, resulting in minimum impact on your production schedule.

We can perform failure analysis and will assist you in coordinating the corrective action to resolve the problems.

Quanta’s Advantages:

Immediate Availability

Full Scope Capability

Competent Technical Expertise

QL China Technical and Admin Support

Call/Help Center

Bilingual Documentation

Services

Contract & Accounting

Admin Support

Engineering Support

Define Test

Program

VerifyDesign

Find &Correct

Weaknesses

ImplementChanges

InspectIncomingMaterials

Verify MfgProcedures

PerformHASA

PerformFailure

Analyses

GenerateCorrective

Action

VerifyImplementation

ContinueHASA

Document

Steps in Making a Reliable Product

11 labs in all 8 key industrial cities in China

Locations in China

Questions?

Quanta Laboratories

3199 De La Cruz Blvd.

Santa Clara, CA 95054

408-988-0770

test@quantalabs.com

www.quantalabs.com