Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Verizon Response Team

Jason Mitchell

Verizon Response Manager – Div. 5

February 12th, 2020

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

This document and any attached materials are the sole property of Verizon and are not to be used by you other than to evaluate service.

This document and any attached materials are not to be disseminated, distributed or otherwise conveyed throughout your organization to employees without a need for this information or to any third parties without the express written permission of Verizon.

©2020 Verizon. All rights reserved. The Verizon name and logo and all other names, logos and slogans identifying Verizon’s products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and/or other countries. All other trademarks and service marks are are the property of their respective owners.

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Proprietary Statement

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

What is the Verizon Response Team?

The Verizon Response Team (VRT) is ready to support first responders, government agencies, non-profit organizations and communities to help stay connected during emergencies.

VRT support includes:

• Nationwide 24x7 hotline: 800-981-9558

• Loaner phones and data devices

• Enterprise grade 4G LTE routers with directional antenna solutions

• In-building solutions, COW/COLT, MCT

• Emergency Communication & Charging Centers

• Disaster Recovery trailers

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6

Network Deployed Equipment

• CELL on Wheels (COW)

• Cell on Light Truck (COLT)

• Repeater on a Trailer (RAT)

• Solar Powered Repeater on a Trailer (SPROT)

• Mobile Connectivity Trailer (MCT)

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7

Charging Station & Internet Connected Laptops

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8

Disaster Recovery Trailer

• Self Contained

• Nationwide Calling

• Device Charging

• Satellite Local News

• Wi-Fi

• Internet Connected Laptops

• Printing & Scanning Capability

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Deployable connectivity

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10

A New Way to RespondIncident Command, Asymmetric Response & Unmanned Systems Platform

This Provides:

• Advanced communications & sensor suites

• Drone Operations & Skyward Unmanned Mission

Management Support

• Asymmetric mission tailorable mobility

• Self-contained persistent operations life support

• Persistent Aerial Tethered Assets

• Robotic and autonomous systems

• Highly Skilled Team Members with technical, tactical and

asymmetric operations expertise.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Plan to better respond…

VRT will assist agency planning for

large known events:

• Disaster drills

• Communication drills

• Large non-recurring events

• Trade shows and symposiums

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Verizon Response 2.0 - East

31 Planned Events

15 Tornadoes

3 Active Shooter Incidents

21 Exercises/Drills

3 Lost Persons

4 Hurricane/Tropical Storms

5 Large Fire

Verizon Response – East 2019 Engagements

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distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13

Dayton, OH Tornado - VRT Common Operating Picture

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Hurricane Dorian: 8/24 - 9/10Verizon Response Managers

• Red Shield Declared: 8/30

• VRM’s Engaged: 10

• VRM’s Deployed: 7

• Missions: 135

• VRT Devices Deployed: 1,224

Solutions Deployed

• Verizon MCT/SPOT

• Gridless Power Solutions

• DH Wireless PDN

• Plum Case

• Charging Solutions

• Cradlepoint Routers

• MiFi/Smartphones/Flip Phones

• SIM Cards

Emergency Resource Center

• The latest on our networks and our response efforts to major

events

• How we support communities and public safety during major

emergencies

• Tips and Resources on staying connected and checklists

• Updates and after action reports to major events

• https://www.verizon.com/about/news/emergency-resource-

center or Google Verizon Emergency Resource Center

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or

distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Thank you.

Jason Mitchell

Verizon Response Manager

317-430-0386

Jason.Mitchell@Verizon.com

Verizon Response Team 800-981-9551