Ventura International Training Academy

Learning & Development

Ventura, outsourcing experts

Ventura is one of the UK’s leading outsourcers. A strategic partner

to our clients, we deliver outsourced services that make a real difference.

We challenge the way our clients operate; striving for continual improvement; delivering efficiencies through business excellence.

Onshore, offshore or multi-shore, customer facing or back office processing, our solutions are built to meet your needs and deliver your objectives.

Our expertise in outsourcing can give you the edge.

customer management / debt management / document management IT services management / business services / distribution solutions

Vital statistics

Fastest Growing

UK outsourcer

Wholly owned

Subsidiary of Next plc

10,000 employees

25clients

40 yearsexperience

Outsourcing experts making a real impact on our client’s business

£200m+ revenue

Manage 80 million

contacts & transactions

p.a.

Offshore centre

Pune, India7 UK sites

8,238 seats

Locations

Cardiff1 insourced site

Dearne ValleySouth Yorkshire2 centres

LeedsHead office2 centres

10,000> employees

5 UK sites

2 insourced sites

1 offshore centre

Milton KeynesInsourced site

Pune BPOOffshore centre

Our Clients – Voice

Pubic sector & charities

UtilitiesFinancial services

Retail Travel& automotive

Telcoms& media

Mail openingMail opening

Document handling: scanning, archiving

Document handling: scanning, archiving

Payment processingPayment processing

White and email management

White and email management

Data managementData management

Application processing

Application processing

Print and fulfilmentPrint and fulfilment

Financial reconciliation management

Financial reconciliation management

End-to-end account management

End-to-end account management

Back office processBack office process

Client examples

Our Clients – Back Office

Our Offering – Ventura International Training Academy

Create Learning Content

Deliver Tailor-Made

Programs

Identify Training

Need

Ventura International Training Academy

PhonemicPhonemic

Hit where it Hurts! Hit where it Hurts!

Accent AugmentationAccent Augmentation

Self image!Self image!

Hello!!!Hello!!!

Are you Listening?Are you Listening?

Acquisition & Preservation Acquisition & Preservation

Linguistic TrainingLinguistic TrainingTraining Definition

Language of Sound

Grammar Enhancement

UK & US Accent

Business Etiquette Workshop

Telephone Etiquette

Comprehension Workshop

Customer Service Workshop

Ventura International Training Academy

Personal & Professional Grooming

Self and Time Management Workshop

Stress Management Workshop

Team Building Workshop

Confidence Building Workshop

Man Management (Managerial Level)

Conflict Management (Managerial Level)

Training Definition

Feedback & Coaching Managerial Level)

Leadership Skills (Managerial Level)

Grooming a WinnerGrooming a Winner

How to Say “No” How to Say “No”

NirvanaNirvana

Successful TeamsSuccessful Teams

Be CertainBe Certain

People Vs PoundPeople Vs Pound

You Win, I Win You Win, I Win

Behavioural & AttitudinalBehavioural & Attitudinal

Step Up Step Up

The Leader Within The Leader Within

Ventura International Training Academy

MS Excel for the BeginnersMS Excel for the Beginners

Advanced MS Excel Advanced MS Excel

Art of Fine Presentation - Level 1Art of Fine Presentation - Level 1

Creative Presentation - Level 2Creative Presentation - Level 2

Lean and KaizenLean and Kaizen

Six SigmaSix Sigma

Train the Trainer Train the Trainer

Skill Training OfferedSkill Training Offered

Dynamic Sales Dynamic Sales

Positive AchivementPositive Achivement

Training Definition

Microsoft Excel Training

Advanced Microsoft Excel Training

Presentation Skills Training

Presentation Skills Training (Managers)

Idea Generation Concepts

Quality Standard Training

Training Future Trainers

Sales & Up selling

Negotiation Skills

Ventura International Training Academy - USP

Tailor Made

Programs

Business English Certified Trainer

Vast and Varied Training Experience

  6σ

With you, For you !

Thank You!!!

Thank You