Vehicle Development and Transport Logistics in the ... · Page 2 Vehicles and Logistics in the...

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Vehicle Development and Transport Logistics in the Information Age BESTUFS workshop, Palmela 18-19 September 2003 Anna Marchisio and Pier Francesco Pennestri, IVECO S.p.A. Peter Sonnabend, Deutsche Post / DHL Express Deutschland

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Page 1: Vehicle Development and Transport Logistics in the ... · Page 2 Vehicles and Logistics in the Information Age From simple transport to intelligent logistics Classic workflow heterogeneous

Vehicle Development and Transport Logisticsin the Information AgeBESTUFS workshop, Palmela 18-19 September 2003

Anna Marchisio and Pier Francesco Pennestri, IVECO S.p.A.Peter Sonnabend, Deutsche Post / DHL Express Deutschland

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Vehicles and Logistics in the Information Age

From simple transport to intelligent logistics

Classic workflow heterogeneous and focused on transport

New demands from economic pressures and globalisation

outsourcing of warehousing and transport as non-core business

integrated solutions and Supply Chain Management

one-stop shopping without geographic boundaries

Structural conversion of sector around logistics integrators

bundling of shippers, receivers, and external service providers

diversification to accommodate different products and branches

internal consolidation to exploit synergies between singular networks

Digital technologies enable automation of ‘old economy‘

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Vehicles and Logistics in the Information Age

Building intelligent logistics

Rationales for automation

seamless information along and ahead of physical flow

shortening of response times and improved quality of services

comprehensive and proactive information for customers, e.g. track and trace

cost reduction through optimised management of internal and external resources

Implementation perspectives

digitising of classic postal and logistics products and processes

mobile computing and communications for dynamic process management

web based services to manage business relations of internal and external clients

Process automation affects all aspects of transportation

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Vehicles and Logistics in the Information Age

Internet portals Online tracking

Automated lockersMobile companions

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Vehicles and Logistics in the Information Age

New capabilities through new technologies

Common aspects of mobile computing platforms

multistandard mobile communications: GSM, GPRS, BT, WLAN

Windows style operating system for various software applications

optional hardware plugs, e.g. (ring) scanner, belt printer, credit card reader

Personal Digital Assistant (PDA)

Multi-purposeindustrial scanner

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Vehicles and Logistics in the Information Age

The Compudaily project

Project rationale and objectives

cooperative showcase for technology demonstration

potential analysis and verification in practical application

complimenting expertise of leading companies

Project setup

two Daily HPI with Compudaily running B2B collection tours

multifunctional platform for operations monitoring and control

remote data access via Internet or wireless communications

generic functions with overall relevance to logistics sector

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Vehicles and Logistics in the Information Age

Compudaily at a glance

Basic solution plus logistics add-ons (scanner, software)

Logistics solution

PDA test

Pilot

PDA cost target

Customers

Funtionalities

Features and targets

Directive 95/54/EEC on electromagnetic compatibilityand relevant IVECO standards

Camper pilot in Italy

< 1,500 €

Small truck operatorsCamper owners

Basic solution

ComputerTrip telephoneSatellite navigator

Directive 95/54/EEC on electromagnetic compatibilityand relevant IVECO standards

Deutsche Post / DHL

Medium and big fleets

< 2,000 €

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Vehicles and Logistics in the Information Age

Compudaily key features

Information interface for vehicle, palmtop integrated as future access tool for IVECO Customer Assistance services

Logistics service platform based on functionalities of basic software, tailor made extensions to customer specifications as required

Totally removable device in dashboard cradle, can be removed by the driver, or altogether from the vehicle for easy re-installation in another Daily

Open solution for easy integration with IVECO call centre services including customer support and after sales services

Innovative solution at much lower costs than compared to those of present dashboard integrated technologies (Ex.Connect)

Customisation: IVECO, together with HP and an external/internal service centre,will offer its Customers to include their “own” applications on the device

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Vehicles and Logistics in the Information Age

Compudaily technical specifications

Electronic dashboard trip computer

Data reading from VDI via RS232 and storage in CSV format. Parameters currently include travelling time and distance, fuel consumption, speed, and rpm

Wireless GSM/GPRS telephone

PDA integrated telephone for vocal calls with standard phone board, SMS capability with alphanumeric board for customised messages, SOS call, SIM security function

Satellite navigation and localisation

Bluetooth antenna, route calculation with POI selection, road map visualisation

Barcode reader with location data memorisation (“electronic signature”)

Installation and restoration CD for recovery from battery exhaustion

PDA basic diagnostics toolkit and System Interface Personalisation

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Vehicles and Logistics in the Information Age

Practical applications in pilot

Tour plan upload, dispatch to PDA

Tour start notification, PDA to dispatch

Callpoint arrival, PDA unlocked from cradle

Scanning of parcel ident barcodes with PDA

Summary report for callpoint, PDA to dispatch

Next callpoint on screen, optional navigation

Parallel recording of key vehicle parameters

End of tour message, PDA to dispatch

Data download to inhouse IT network

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Vehicles and Logistics in the Information Age

Practical applications in pilot

Tour plan upload, dispatch to PDA

Tour start notification, PDA to dispatch

Callpoint arrival, PDA unlocked from cradle

Scanning of parcel ident barcodes with PDA

Summary report for callpoint, PDA to dispatch

Next callpoint on screen, optional navigation

Parallel recording of key vehicle parameters

End of tour message, PDA to dispatch

Data download to inhouse IT network

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Vehicles and Logistics in the Information Age

Practical applications in pilot

Tour plan upload, dispatch to PDA

Tour start notification, PDA to dispatch

Callpoint arrival, PDA unlocked from cradle

Scanning of parcel ident barcodes with PDA

Summary report for callpoint, PDA to dispatch

Next callpoint on screen, optional navigation

Parallel recording of key vehicle parameters

End of tour message, PDA to dispatch

Data download to inhouse IT network

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Vehicles and Logistics in the Information Age

Practical applications in pilot

Tour plan upload, dispatch to PDA

Tour start notification, PDA to dispatch

Callpoint arrival, PDA unlocked from cradle

Scanning of parcel ident barcodes with PDA

Summary report for callpoint, PDA to dispatch

Next callpoint on screen, optional navigation

Parallel recording of key vehicle parameters

End of tour message, PDA to dispatch

Data download to inhouse IT network

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Vehicles and Logistics in the Information Age

Practical applications in pilot

Tour plan upload, dispatch to PDA

Tour start notification, PDA to dispatch

Callpoint arrival, PDA unlocked from cradle

Scanning of parcel ident barcodes with PDA

Summary report for callpoint, PDA to dispatch

Next callpoint on screen, optional navigation

Parallel recording of key vehicle parameters

End of tour message, PDA to dispatch

Data download to inhouse IT network

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Vehicles and Logistics in the Information Age

Practical applications in pilot

Tour plan upload, dispatch to PDA

Tour start notification, PDA to dispatch

Callpoint arrival, PDA unlocked from cradle

Scanning of parcel ident barcodes with PDA

Summary report for callpoint, PDA to dispatch

Next callpoint on screen, optional navigation

Parallel recording of key vehicle parameters

End of tour message, PDA to dispatch

Data download to inhouse IT network

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Vehicles and Logistics in the Information Age

Practical applications in pilot

Tour plan upload, dispatch to PDA

Tour start notification, PDA to dispatch

Callpoint arrival, PDA unlocked from cradle

Scanning of parcel ident barcodes with PDA

Summary report for callpoint, PDA to dispatch

Next callpoint on screen, optional navigation

Parallel recording of key vehicle parameters

End of tour message, PDA to dispatch

Data download to inhouse IT network

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Vehicles and Logistics in the Information Age

Practical applications in pilot

Tour plan upload, dispatch to PDA

Tour start notification, PDA to dispatch

Callpoint arrival, PDA unlocked from cradle

Scanning of parcel ident barcodes with PDA

Summary report for callpoint, PDA to dispatch

Next callpoint on screen, optional navigation

Parallel recording of key vehicle parameters

End of tour message, PDA to dispatch

Data download to inhouse IT network

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Vehicles and Logistics in the Information Age

Practical applications in pilot

Tour plan upload, dispatch to PDA

Tour start notification, PDA to dispatch

Callpoint arrival, PDA unlocked from cradle

Scanning of parcel ident barcodes with PDA

Summary report for callpoint, PDA to dispatch

Next callpoint on screen, optional navigation

Parallel recording of key vehicle parameters

End of tour message, PDA to dispatch

Data download to inhouse IT network

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Vehicles and Logistics in the Information Age

Pilot statistics and evaluation

Pilot duration: 22 August 2002 - 28 February 2003 (125 working days)

System availability actual : theoretical km

3,494 419 8.34 138 3,771 10,792 194

10,627 983 10.77 138 3,459 12,923 365

Daily 1Daily 1

Daily 2Daily 2

Distance (km)

Fuel use(litres)

Avg.cons. (litres/km)

Top speed(km/h)

Maximum rpm

Parcelsscanned

Operatinghours

02.0004.0006.0008.000

10.00012.00014.00016.00018.000

theoretical kmactual km.70.1 %

93.8 %

Daily 1Daily 1

Daily 2Daily 2

Average 86.9 %

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Vehicles and Logistics in the Information Age

Expectations for the Future

Automation of logistics has only started

continued need for efficient information management

growing penetration of society with information technology

successive shift from dedicated systems to integrated solutions

Centralised vs decentralised information systems

no single system expected to offer best solution for all needs

continued reliance of many customers on individual inhouse systems

automation blueprint directed at modular platforms for internal and external users

adoption of open Internet standards (XML) as common shell to ensure interoperability

Operational linkup of freight management and dynamic traffic control systems

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Thank you for your attention !