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, "D~I HOC DA NANGTRU'CrNGD~I HQC SU' PH~M KYTHU~T

S6: b"'t/QD-DHSPKT

CQNG HOA xA HQI CHU NGHIA VI~T NAMDQc lc)p - Tl)' do - H~nh phuc

DO.Ncmg, ngayOi.thang .:i.Onam 2018

QUYETDlNHBan hanhQuy dinh ve trinh t1;l', thu tuc tlep cong dan va xir It don khieu nai,

do-n to cao, dO'n kien nghj, phan anh

HI~U TRlYO'NG TRlYO'NGD~I HQC SlY PH~M KY THU~TCan clf Luat Khieu nai s6 02/2011/QH13 ngay 11/11/2011;Can clf Luat T6 cao s6 25/2018/QH14 ngay 12/6/2018;Can clf Luat Tiep cong dan s6 42/2013/QH13 ngay 25/11/2013;Can clf Quyet dinh s61749/QD-TTg ngay 08/11/2017 cua Thu tuong Chinh

phu ve viec thanh lap tnrong D9-ihoc Suopham Ky thuat thuoc D9-ihoc Da Nang;Can clf Ngh] dinh 75/2012/ND-CP ngay 03/10/2012 cua Chinh phu quy

dinh chi tiet thi hanh mot s6 dieu Luat Khieu nai: .Can ell' Nghi dinh 76/2012/ND-CP ngay 03/10/2012 ella Chinh phu quy

dinh chi tiet thi hanh mot s6 dieu Luat T6 cao:Can ClfNgh] dinh 64/2014/ND-CP ngay 26/6/2014 cua Chlnh phu quy dinh

chi tiet thi hanh mot s6 dieu Lu~t tiep cong dan;Can clf Thong tU' 06/2014/TT-TTCP ngay 31/10/2014 clla Thanh tra Chfnh

phll quy dinh quy trlnh tiep cong dan;Can clf Thong tU' 07/2014/TT-TTCP ngay 31/1Q/2014 cua Thanh tra Chfnh

phu quy dinh quy trlnh Xtr 19' dan khieu n9-i,dan t6 cao, dan kien nghL phim anh;Can clf Thong tU' 08/2014/TT-BG&DT ngay 20/3/2014 cua BQTrU'ang BQ

Giao dl;lCva Dao t9-o ban hanh Quy che to chlfC va h09-t dQng cua D9-ihQc vung vacac cO' sa giao dl;lCd9-ihQc thanh vien;

Can clf Quyet dinh 665/QD-DHDN ngay 03/02/2016 ella Giarn d6c D9-ihQcDa Nang ban hanh Quy dinh ve trlnh tl,l',thli tl;le tiep cong dan va xtr ly dan khieun9-i,dan t6 cao, dan kien nghi, phim anh;

Xet de nghj clla To trU'ang To Thanh tra va Phap che,

QUYET DINH:Dieu 1. Ban hanh kern thea Quyet djnh nay "Quy djnh ve trlnh tl,l', thu tl;lc

tiep cong dan va xtr ly dan khieu n9-i,dan t6 cao, dan kien nghL phan anh".Dieu 2. Quyet djnh nay co hi~u ll,l'cke til' ngay ky ban hanh.Dieu 3. TrU'ang cac Phong, Khoa, To trl,l'c thuQc, cac to chLrc, ca nhan co lien

quan chju trach nhi~m thi hanh Quyet djnh nay./.

NO'; nhgn:- Nhu fHell 3;- Ban Thanh tra DHDN (de b/e);- Ban Gi<lmhi~ll (de ehI dq_O);- Luu: VT, TT-PC.

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, cD~I HQC DA NANG

TRU'O'NG D~I HQC SU' PH~M KYTHU~TCQNG HDA xA HQI CHU NGHIA VI~T NAM

DQcl~p - T\f do - H~nh phuc

DO.Nang, nqay 01 thanq 10 nom 2018

QUYDINHVe trinh tt" thu tuc tiep cong dan va xi'r Iy do-n khieu nai, do-n to cao, don

kien ngh], phan anh(Ban hanl: thea Quyet dinh so667/QD-DHSPKT ngay 01 thang 10 nom 2018

cua Hieu trironq Trtronc Dai h9CSir pham Ky thucJ.t)

CHUO'NG INHirNG QUYDINH CHUNG

Dieu 1. Pham vi dieu chinhVan ban nay quy dinh ve trlnh tu, thu t\1Ctiep cong dan tai Noi tiep cong dan

cua Truong Dai h9C Sir pharn Ky thuat: ve vi~c tiep nhan, phan 10~i, xl'r ly doi voidan khieu nai, dan to cao, dan kien nghi, phan anh (sau day goi chung la dan)duoc chuyen den Truong Dai h9C Su pham Ky thuat,

Dieu 2. Doi nrong ap dung1.Cac Phong, Khoa, To true thuoc, cac to chirc doan the cua Truong Dai h9C

Sir ph~m Ky thu~t; nglfai th\l'c hi~n nhi~m V\1tiep cang dan va xl'r ly dan do Hi~utrlf<yng giao.

2. Nglfai den khieu n~i; to cao; kien nghi, phan anh t~i Nai tiep cang dan cuaTrlfang D~i h9C Slf ph~m Ky thu~t.

3. Dan vi, to ch(rc, ca nhan c6 dan khieu n~i, dan to cao, dan kien nghi, phananh gl'ri den Trlfang D~i h9C Slf ph~m Ky thu~t.

Dieu 3. Nguyen tac tiep cong dan va xi'r Iy dO'n1. Bao dam khach quan, blnh d~ng, khang phan bi~t doi xl'r trong khi tiep

cang dan; gill' bi m~t va bao dam an toan cho nglfai to cao thea dung quy dinh cuaphaplu~t.

2. Bao dam cang khai, dan chu, chinh xac, kip thai; thu t\1Cdan gian, thu~nti~n; xl'r ly dung tham quyen.

3. Tan tr9ng, t~o dieu ki~n cho cang dan th\l'c hi~n vi~c khieu n~i; to cao; kiennghi, phan anh thea dung quy dinh eua phap lu~t.

Dieu 4. M\lc dich cua vi~c tiep cong dan1. Hlf&ng dan cang dan th\l'c hi~n quyen khieu n~i; to cao; kien nghi, phan

anh dung quy djnh phap lu~t, g6p ph~m tuyen truyen, pho bien phap lu~t.

2. Tiep nh~n khieu n~i; to cao; kien nghi, phan anh thuQc tham quyen giaiquyet cua Hi~u trlf<yng de xem xet, ra quyet djnh gicli quyet khieu n~i; ket lu~n nQidung to cao, quyet dinh xl'r ly to cao; xem xet gicli quyet kien nghi, phan anh; tralai cho cang dan biet thea quy dinh cua phap lu~t.

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Dieu 5. Trach nhlern tit~pcong dan1. Hieu truong Truong Dai hoc Str pharn Ky thuat tiep cong dan dinh ky vao

ngay 15 hang thang tai NO'itiep cong dan cua Nha truong (neu trung ngay nghi,ngay Ie thi bo trf tiep cong dan vao ngay lam viec ngay sau d6) va tiep cong dandqt xuat thea quy dinh tai khoan 3 Dieu 18 Luat tiep cong dan. Thai gian, dia diemtiep cong dan dqt xuat do Hieu tnrong xem xet, quyet dinh.

Truong hQ'PHieu tnrorig khong the tiep cong dan thea lich thl uy quyen choPh6 hieu trurmg chu tri.

2. To Thanh tra - Phap che bo trf can bq tiep cong dan thirong xuyen tai NO'itiep cong dan trong gio hanh chinh vao cac ngay trong tuan [trir cac ngay nghithea quy dinh) va to chuc de Hi~u truang tiep cang dan dinh ky thea quy dinh cuaphaplu~t.

NO'itiep c_angdan cua truang D<,lihQc Su ph<,lmKy thu~t la phong lam vi~ccua To Thanh tra - Phap che, tang 2 Khu hi~u bq truang f)<;lihQc Su ph<,lmKythu~t, 48 Cao Th~ng, thanh pho Da N~ng.

3. Cac dO'nvi chuc nang cua truang D<;lihQc Su ph<,lmKy thu~t c6 lien quanden nqi dung khieu n<,li;to cao; kien nghL phan anh va To Thanh tra - Phap che c6trach nhi~m:

a) Bo trl, s~p xep nhfrng truang hQ'pc6 Phieu h~n de Hi~u truCrng tiep cangdan trtr truang hQ'Ptiep cang dan dqt xuat.

b) Chuan bi day du thang tin, tai li~u lien quan den nqi dung Vl,l vi~c khieun<;li;to cao; kien nghi, phan anh de Hi~u truCrng tiep cang dan; Ctfcan bq ghi chepnqi dung vi~c tiep cang dan; nh~n cac tai li~u do cang dan cung cap.

c) Cac dO'nvi chuc nang c6 lien quan den nqi dung khieu n<,li;to cao; kiennghi, phan anh Ctf lanh d<;lotham gia tiep cang dan de thl!C hi~n cac yeu cau doHi~u truCrnggiao.

Ket thuc vi~c tiep cang dan cac dO'nvi chuc nang c6 lien quan den nqi dungkhieu n<;li;to cao; kien nghi, phan anh chiu trach nhi~m giup Hi~u truCrng chuan bicac van ban tra lai cang dan.

Truang hQ'p Vl,l vi~c lien quan den trach nhi~m cua nhieu dO'n vi thl ToThanh tra - Phap che phoi hQ'pvai cac dO'nvi chuc nang nghien cuu, phan tfchtfnh chat, muc dq, nguyen nhan cua Vl,l vi~c de de xuat cac bi~n phap giciiquyet,dong thai chuan bi van ban de Hi~u truang tra lai cang dan.

Dieu 6.Vi~c til' choi tiep cong danCactrU'ang hQ'psau day ttr choi tiep thea Lu~t tiep cang dan:1. Nguai trong tinh tr<;lngsay do dung chat kfch thfch, nguai m~c b~nh tam

than ho~c mqt b~nh khac lam mat kha nang nh~n thuc ho~c kha nang dieu khienhanh vi cua minh;

2. Nguai c6 hanh vi de dQa,xuc ph<,lmcO'quan, to chuc, dO'nvi, nguai tiepcang dan, ngU'ai thi hanh cang Vl,l ho~c co hanh vi khac vi ph<,lmnqi quy nO'itiepcang dan;

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3. Nguoi khieu nai, to cao ve V1,lviec da giai quyet dung chinh sach, phap luat,duoc co quan nha mroc co tham quyen kiem tra, ra soat, thong bao bang van banva da dU'Q'Ctiep, giai thich, huong dan nhtrng van co tlnh khieu nai, to cao keo dai:

4. Nhtrng truong hop khac thea quy dinh cua phap luat.Nguoi tiep cong dan co trach nhiern giclithich cho cong dan duoc biet ly do

tir chdi tiep: doi voi tnrong hop 3 thl ngtroi tiep cong dan ra van ban tir chdi tiep,thuc hien thea Mau 01 dinh kern Quy dinh nay.

CHUaNG IITRINH Tl}' THU Tl)C TIEP CONG DAN

Dleu 7.Xac dinh nhan than ella cong dan1.Khi tiep cong dan, ngirot tiep cong dan yeu cau cong dan neu r6 ho ten, dta

chi va xuat trlnh giay ta tuy than hoac giay gioi thi~u, giay uy quyen, the lu~t sU',the trQ'giup vien phap ly (neu co) de xac djnh h9 la ngU'ai t\f mlnh th\fc hi~n vi~ckhieu n~i; to cao; kien nght, phan anh hay la ngU'ai d~i di~n, ngU'ai dU'Q'cuy quyenho~c lu~t sU',trQ' giup vien phap ly cua ngU'ai khieu n~i; to ca~; kien nght, phimanh.

2. TrU'ang hQ'pcong dan ho~c ngU'ai dU'Q'cuy quyen, ngU'ai d~i di~n thea quydjnh cua phap lu~t cho ca nhan, cO'quan, to chtrc khong vi ph~m Dieu 6 Quy djnhnay thl ngU'ai tiep cong dan tien hanh vi~c tiep cong dan. TrU'ang hQ'p ngU'Q'cl~ithl ngU'aitiep cong dan ttr choi vi~c tiep cong dan.

3. TrU'ang hQ'pcong dan la ngU'ai d~i di~n, ngU'ai dU'Q'cuy quyen cua ngU'aikhieu n~i dU'Q'cquy djnh t~i diem a khoan 1 Dieu 12 Lu~t khieu n~i thl ngU'ai tiepcong dan yeu cau ngU'ai den trlnh bay xuat trlnh cac giay ta chtrng minh vi~c d~idi~n, uy quyen hQ'pphap cua ngU'ai khieu n~i ho~c giay ta khac co lien quan.

TrU'ang hQ'p cong dan khong co giay uy quyen hQ'p l~ ho~c vi~c uy quyenkhong thea dung quy djnh t~i diem a, b khoan 1 Dieu 12 Lu~t khieu n~i thl ngU'aitiep cong dan khong tiep nh~n ho sa V1,lvi~c nhU'ngphcli giai thfch r6 ly do, hU'angdan cong dan, nguai dU'Q'cuy quyen lam cac thu t1,lCcan thiet de th\fc hi~n vi~ckhieu n~i thea dung quy dinh.

4. Trong qua trlnh tiep ngU'ai to ca~, ngU'ai tiep cong dan phai gifr bi m~t h9ten, dja chi, but dch ngU'ai to cao trtr khi ngU'ai to cao dong y cong khai; khongdU'Q'ctiet 1<)nhfrng thong tin co h~i cho ngU'ai to cao; neu thay can thiet ho~c khingU'ai to cao yeu cau thl ngU'ai tiep cong dan ap d\lng nhfrng bi~n phap can thietho~c kien nght ap d1,lngnhfrng bi~n phap can thiet de bao v~ ngU'ai to ca~, ngU'aithan thich cua ngU'ai to ca~. Dan yeu cau bao v~ dU'Q'cth\fc hi~n thea Mau 02 dinhkern Quy djnh nay.

Dmu 8. Tiep nh~ndO'n va ghi ehep nQi dung trinh bay ella eong dan1. Khi cong dan co dan trlnh bay n<)idung r6 rang, day du thea quy djnh t~i

diem a Khoan 2 Dieu 14 Quy djnh nay thi ngU'aj tiep cong dan can xac djnh n<)idung V1,lvi~c yeu cau cua cong dan de xli' ly cho phu hQ'p.

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Neu nQi dung dan khong r6 rang, chua day du, nguoi tiep cong dan de ngh]cong dan viet lai dan hoac viet b6 sung vao dan ve nhfrng nQi dung chua r6 conthieu.

2. Truong hop khong c6 dan thl nguoi tiep cong dan huong dan cong danviet dan thea quy dinh tai diem a Khoan 2 Dieu 14 Quy dinh nay.

Neu cong dan trinh bay true tiep thi nguo! tiep cong dan ghi chep day du,trung thuc, chinh xac nQi dung cong dan trlnh bay; nQi dung nao chua r6 thl denghi cong dan trinh bay them, sau d6 doc lai cho cong dan nghe va de nghi congdan ky ten hoac diem chi xac nhan vao van ban.

3. Truo-ng hop nhieu nguot khieu nai: to cao: kien nghi, phan anh ve cungmot nQi dung thl ngu'oi tiep cong dan huong dan cong dan Clf nguot dai dien detrlnh bay; nguoi tiep cang dan ghi l<,linQi dung bang van ban thea quy dinh t<;likhoan 1 Dieu nay.

4. TrU'ang hc;rpdan trlnh bay cua cang dan VITac6 nQi dung khieu n<,liVITac6nQi dung to cao ho~c kien nghi, phan anh, ngU'ai tiep cang dan hU'ang dan cangdan viet thanh dan khieu n<,li,dan to cao ho~c dan kien nghi, phan anh riE~ngdethl,fChi~n vi~c khieu n<;li;to cao; kien nghi, phan anh vai cO' quan c6 tham quyenthea quy dinh cua phap lu~t.

Dieu 9. Tiep nh~n thong tin, tai li~u, bang chtfng do cong dan cung cap1.Khi cang dan cung cap cac thong tin, tai li~u, bang ch(rng c6 lien quan den

khieu n<,li;to cao; kien nghi, phan anh nhU': quyet dinh hanh chfnh bi khieu n<,li,quyet dinh giai quyet khieu n<,li(neu c6), cac thong tin, tai li~u, bang ch(rng khacc6 lien quan thl ngU'ai tiep cang dan phai kiem tra tfnh hc;rp l~ cua cac thong tin,tai li~u, bang ch(rng d6.

2. Trong trU'ang hc;rpkhieu n<,li;to cao; kien nghL phan anh thuQC tham quyengiai quyet cua Hi~u trU'<Yngthi ngU'ai tiep cang dan phai viet "Giay bien nh~n" theaMau 03 dfnh kern quy dinh nay. "Giay bien nh~n" dU'c;rcl~p thanh 02 ban, ghi l<,liten cac thong tin, tai li~u, bang ch(rng da nh~n, tlnh tr<,lngthong tin, tai li~u, bangch(rng (doi vai trU'ang hc;rp khieu n<;l.i;kien nghi, phan anh chi nh~n ban pha toho~c ban sao cang ch(rng) va de nghi cang dan kf vao "Giay bien nh~n", giao 01ban cho cang dan; 01 ban chuyen cho bQ ph~n th\lly cung cac thong tin, tai li~u,bang ch(rng da nh~n.

DiEm10. Xac c1jnhnQi dung VlJ vi~c yeu diu Clla ngU'iYikhieu n(}i,to caoSau khi nghe, ghi chep nQi dung cang dan trlnh bay, nghien c(ru sa bQ nQi

dung dan va cac thong tin, tai li~u, bang ch(rng c6 lien quan do cang dan cung cap,ngU'ai tiep cang dan phai xac dinh dU'c;rcnhfrng nQi dung sau:

1.Dia diem, thai gian phM sinh V\lvi~c;

2. NgU'ai bi khieu n<,liho~c to cao la ca nhan Co' quan to ch(rc dan vi nao;

3. NQidung khieu n<,li,to cao va tham quyen giai quyet;

4. Doi tU'c;rngkhieu n<,lila quyet dtnh hanh chfnh hay hanh vi hanh chfnh;

S. Qua trlnh xem xet giai quyet (neu c6): V\l vi~c da dU'c;rccap nao giai quyet;ket qua giai quyet; hlnh th(rc van ban giai quyet; quyet dtnh Xlf ly to cao cua Co'

quan to ch(rc dan vi c6 tham quyen.4

6. Yeu cau cua ngtroi khieu nai, to cao: ly do khieu nai to cao tiep (neu c6);nhfrng thong tin tlnh tiet bang chung moi rna nguoi to cao cung dip trong tnrong .hop to cao tiep,

Dieu 11. Xii' ly do-nkhleu mid; to cao: klen ngh], phan anh1.Xir ly doi voi khieu nai: to cao: kien nghi, ph an anh thuoc tham quyen gia!

quyet cua Hieu tnrorig.a) Neu dan khieu nai: to cao: kien nghi, phan anh thuoc tham quyen giai

quyet cua Hieu tnrong thi nguoi tiep cong dan phai lam cac thu tuc tiep nhan danhoac nQi dung trlnh bay va cac thong tin, tal lieu, bang chimg kern thea do nguoicong dan cung cap [neu c6), bao cao Hieu tnrong de thu ly trong thai han do phapluat quy dinh, de xuat thu ly dan dU'Q'cthl,l'c hi~n thea Mau 04 dinh kern Quy dinhnay.

Vi~c tiep nh~n cac thong tin, tai li~u, bang chll'ng do cong dan cung cap dU'Q'Cthl,l'c hi~n thea quy dinh tc;J.iDieu 9 Quy dinh nay.

b) Neu khieu nc;J.ithuQc tharn quyen giai quyet nhU'ng khong du cac dieu ki~nde thl,lly giai quyet thea quy dinh thl ngU'ai tiep cong dan din Cll'vao tirng trU'anghQ'p Cl,lthe de tra lai ho~c hU'ang dan cho ngU'ai khieu nc;J.ibiet r6 ly do va bo sungnhfrng thu tl,lCdm thiet de thl,l'Chi~n vi~c khieu nc;J.i,to ca~.

c) TrU'ang hQ'p ngU'ai khieu nc;J.ide nghi g~p Hi~u trU'ang de khieu nc;J.inhfrngnQi dung thuQc tharn quyen giai quyet cua Hi~u trmyng thl ngU'Critiep cong danghi lc;J.inQi dung khieu nc;J.idong thai bao cao vai Hi~u trU'ang xern xet quyet dinh.Neu Hi~u trU'ang dong yva thong nhat dU'Q'cthai gian tiep thl ngU'ai tiep cong danghi Phieu h~n cho cong dan thea Mau 05 dinh kern Quy dinh nay, dong thai c6trach nhi~rn chuan bi ho So', tai li~u lien quan den Vl,lvi~c de phl,lC Vl,lvi~c tiepcong dan cua Hi~u trU'ang.

d) TrU'ang hQ'p khieu nc;J.iIan d~lUda het thai hc;J.nnhU'ng chU'a dU'Q'cgiaiquyet thl ngU'ai tiep cong dan bao cao thu trU'ang Co'quan, to chll'c, dan vi de xernxet, giai quyet thea quy dinh cua Lu~t khieu nc;J.i.

2. Xfr ly doi vai khieu nc;J.i;to ca~; kien nghj, phan anh khong thuQc tharnquyen giai quyet cua Hi~u trU'ang.

TrU'ang hQ'p khieu nc;J.i;to cao; kien nghi, ph an anh khong thuQc tharn quyengiai quyet cua Hi~u trU'ang thl ngU'Critiep cong dan hU'ang dan cong dan den dungCo'quan, to chll'c, dan vi c6 tharn quyen giai quyet thea quy dinh cua phap lu~t.Thl,l'chi~n thea Mau 06 (doi vai dan khieu nc;J.i),Mau 07 (doi vai dan to cao), Mau08 (doi vai dan kien nghi, phan anh) dfnh kern Quy dinh nay.

Doi vai to cao xuat ph<it tir vi~c khieu nc;J.ikhong dc;J.tdU'Q'crnl,lc dfch, cong danchuyen sang to cao doi vai ngU'ai giai quyet khieu nc;J.inhU'ng khong cung cap dU'Q'cthong tin, tai li~u, chll'ng Cll'de chll'ng rninh cho vi~c to cao cua rnlnh thl ngU'ai tiepcong dan giai thich, hU'ang dan cong dan thl,l'c hi~n vi~c khieu nc;J.ithea quy dinhcua Lu~t khieu nc;J.i;khong tiep nh~n ho~c khong de xuat thl,l ly de giai quyet toca~. Neu cong dan khong chap hanh thl ra thong bao tir choi tiep cong dan, vi~cthong bao dU'Q'cthl,l'c hi~n thea Mall 01 dfnh kern Quy dinh nay.

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Dieu 12. Theo do], quan Iy viec tiep cong danSau khi kiern tra, doi chieu cac giay to can thiet va can cll' vao nQi dung dan

hoac nQi dung trinh bay cua nguoi khieu nai: to cao: kien ngh], phan anh: nhtrngthong tin, tal lieu, bang chirng duoc cung cap, nguoi tiep cong dan phai ghi vao S5tiep cong dan hoac nhap vao phan mern quan ly cong tac tiep cong dan.

se tiep cong dan hoac phan mern quan ly cong tac tiep cong dan phai co cacnQi dung thea nhfmg tieu chi gam: so thir ttr, ngay tiep: ho ten, dia chi cua congdan; so hrong cong dan co khieu nai: to cao: kien nghi, phan anh: nQi dung S1:1' viec:qua trinh xem xet, giai quyet cua co quan co tharn quyen (neu co) va nhirng yeucau de nght clla ngU'Crikhieu n~i; to caa; kien nght, phan anh; tom t~t ket qua tiepva vi~c Xlr lY.

CHUO'NG IIITRINH TV', THU TlJC xir LY DO'N

Dieu 13. Tiep nh;)n dO'nDan dlfQ'c nh~n til' cac nguan sau:

1.Dan glri qua dtch Vl;l bU'u chinh;

2. Dan do cO' quan, t5 chITc,dan vi, ca nhan trl;l'c tiep glri den Hi~u trU'ang;

3. Dan glri qua cac dan vi chll'c nang, cac t5 chITCdo~m the, hQp thU' gop y, naitiep cong dan clla Nha trU'Crng;

6. Dan do Giam doc D~i hQc Da N~ng, Trmyng Ban thanh tra chuyen den deXlrly thea tham quyen.

Dieu 14. Phan IOf;li dO'n1. Phan lo~i thea nQi dung dan baa gam:

a) Dan khieu n~i;

b) Dan to cao;

c) Dan kien nght ph an anh;

d) Dan co nhmu nQi dung khac nhau

2. Phan lo~i thea dieu ki~n Xlr ly bao gam dan dll dieu ki~n Xlr ly, dan khongdll dieu ki~n Xlr lY.

a) Dan dil dmu ki~n Xlr ly Ia dan dap ITngcac yeu cau sau day:

- Dan dung chfr viet la tieng Vi~t va dU'Q'CngU'Criviet dan ghi r6 ngay, thang,nam viet dan; hQ ten, dta chi, chfr kY ho~c diem chi clla ngU'Criviet dan;

_Dan khieu n~i phai ghi r6 ten, dia chi clla cO'quan, t5 chll'c, dan vi, ca nhanbi khieu n~i, nQi dung, ly da khieu n~i va yeu cau clla nglfCrikhieu n~i;

_Dan to caa phai ghi r6 nQi dung to caa; cO' quan, t5 chll'c, dan vi, ca nhan bito caa, hanh vi vi ph~m phap lu~t bi to caa;

- Dan kien nght, phan anh phai ghi r6 nQi dung kien nght, phan anh;

6

_Dan chua diro'c co quan, to chirc, dan vi tiep nhan dan xu ly thea quy dinhcua phap luat hoac da duo'c xu 1:9'nhung nguot khieu nai, nguoi to cao duocquyen khieu nai, to cao tiep thea quy dinh cua phap luat,

b) Dan khong du dieu kien xu 1:9'.- La dan khong dap irng cac yeu cau tai diem a Khoan nay;

_Dan da duoc gui cho nhieu co quan, to chirc, dan vi, ca nhan trong do dagUi den dung co quan, to chuc, dan vi hoac dung nguoi co thdm quyen giat quyet:

- Dan da diroc huong d~n mot tan ve cung nQi dung.

3. Phan loai thea tham quyen giat quyet:a) Dan thuoc tham quyen giai quyet cua Truong Dai hoc Su pharn Ky thuat.b) Dan khong thuoc tham quyen gicli quyet cua Truong Dai hoc Slf ph<;lrnKy

thu~t.4. Phan 10<;lidan thea so Ilfgng nglfai khieu n<;li,nglfai to cao, nglfai kien

ngh!, phan anh.a) Dan co hQ, ten, chii' ky clla rnQt nglfai.

b) Dan co hQ, ten, chii' ky cua nhmu nglfai (ttr OS nglfai tra len).

S. Phan 10<;lidan thea giay ta, tai li~u kern thea dan:

a) Dan co kern thea giay ta, tai li~u goc.

b) Dan khong kern thea giay ta, tai li~u goc.

Dieu 15. Xii' Iy dO'n1. Cac 10<;lidan thuqc ho~c khong thuqc tharn quyen gicli quyet clla Hi~u

trU'ang thi xu ly nhU' quy dinh t<;lidieu 11Quy dinh nay.

2. TrU'CrnghQ'p dan khieu n<;likhong dU'Q'cth\l ly de giai quyet nhU'ng co glrikern thea giay tCr, tai li~u goc thi To Thanh tra - Phap che phai tra l<;licho ngU'Crikhieu n<;ligiay tCr, tai li~u do; neu khieu n<;lidU'gc th\lly de giai quyet thi vi~c tra l<;ligiay tCr, tai li~u goc dU'gc thtyc hi~n ngay sau khi ban hanh quyet dinh giai quyetkhieu n<;li.

3. Trlfang hgp dan to cao khong ro hQ ten, dia chi nglfai to cao nhlfng co nQidung ro rang, kern thea cac thong tin, tai li~u, bang chung ve hanh vi tharn nhGng,hanh vi tqi ph<;lrnthi ngU'ai xu ly dan bao cao Hi~u trlf<yng xu ly theo quy dinh cllaphap lu~t ve phong, chong tharn nhGng, phap lu~t to t\lng hinh sty.

4. TrU'Crng hQ'p dan co nhmu nqi dung khac nhau thuqc tharn quyen giiHquyet cua nhmu cO'quan, to chuc, dan vi thi ngU'Crixu ly dan hU'o-ngd~n ngU'Criguidan tach rieng ttrng nqi dung de gui den dung cO'quan, to chuc, dan vi co tharnquyen giai quyet. Vi~c hU'o-ngd~n dlfgc thtyc hi~n thea M~u 09 drnh kern Quy dinhnay

Dieu 16. Xep hru dO'n1.Dan tiep nh~n dlfgc tir cac nguon quy dinh t<;liDmu 15Quy dinh nay phai

dlfgc bQ ph~n tiep nh~n danh so thu tty VaGso ho~c nh~p VaGh~ thong Co' sa dii'li~u tren may tfnh de tra cuu, quanly, thea doi. .

u(r 1PI­II-.

7

Vi~c hru trfr s6 theo d5i va sao hru dfr lieu tren may tinh, tra CITUthong tinduo'c thuc hien thea quy dinh cua phap luat ve IU'u trir, Phap lenh bao v~ bf matnha mroc va Danh muc bao v~ bf mat cua nganh.

2. Xep IU'udan duoc ap dung doi vai cac loai sau:

a) Dan khieu nai duoc quy dinh tat diem b khoan 2 Dieu 14 cua Quy dinhnay.

b) Dan khieu nai da het thai han, thai hieu thea quy dinh cua phap luat,

c) Dan khieu nai da co quyet dinh giai quyet khieu nai da co hieu lire phapluat: ket luan nqi dung to cao va quyet dinh xli' 1:9' to cao da co hieu lire phap luatrna khong co nqi dung, tlnh tiet moi co the lam thay d6i nqi dung da giai quyet.

d) Dan rach nat, tay xoa chfr khong dQc dU'Q'c.

3. Thai h~n IU'u trfr cac IOq_idan neu tq_ikhoan 2 Dieu nay la mQt nam, vi~ctieu huy dan do Hi~u trU'<Yngquyet djnh.

ChU'O'ng IVDIEU KHOAN THI HANH

Dieu 17. To chuc th1;fchi~n1. TrU'ang cac Khoa, cac Phong, cac T6 tr\fc thuqc, cac t6 chITCdoan the va ca

nhan co lien quan cua TrU'ang Dq_ihQc Suo phq_mKy thu~t chju trach nhi~m t6 chITCthl!C hi~n Quy djnh nay. Trong qua trinh th\fc hi~n neu co kho khan, vU'ang miicho~c co van de mai phat sinh, de nghi cO' quan, t6 chITc, dan v!, ca nhan co lienquan phan anh kip thai ve T6 Thanh tra - Phap che de sli'a d6i, b6 sung cho phuhgp.

2. T6 trU'ang T6 Thanh tra - Phap che co trach nhi~m hU'ang d~n, dan doc,kiem tra, giam sat cac dan vi chITCnang cua Nha trU'ang thl!c hi~n Quy dinh nay;t6 chITCtiep nh~n nhfrng kien nghi, phan anh cua cac dan v!, ca nhan ve cang tactiep cong dan va xli' 1:9'dan thU', de xuat vai Hi~u trU'ang cac bi~n phap gicii quyetthea quy dinh./.

8

l<

MAU01(Ban honh kern thea Quy dinh so 667/QD-DHSPKT ngay 01 thang 10 niim 2018 cua

Tnronq Bai h9CSU'pham Ky thutit]

CONG HDA xA HOI CHU NGHiA VI~T NAMDQcl~p - Tl)' do - Hanh phuc

D 'N~ , h' Va ang, ngay tang nam .

THONG BA.OVe vic$ctil' chdi tiep cong dan

N ' h ' V h (b' ) 1gay tang nam , ong a .So CMNDjH(> chieu (hoac giay ta tuy than): .ngay cap: j j noi cap ..

Dia chi: oen phong lam viec cua To Thanh tra - Phaph N' T ' D' h S h k- th h t o~·kht N' • (t N' , ) '" • hC e, ruong at 9C U'P am Y ua e leu nai 0 cao ve VI~C ..

••• II ••••••• "'"'~ •••••••• 1.1 II ••• II ••• II. 1 •••••••••••••• 1.1 •• 1.1 ••• 1 ••••• 1. 11 •••••• II 1••••••• 1.1 ••••••••• 1••••••••••••••• 1.1 •••••••••••••••••••••• 1.1 ••••• 11 ••••••••••• 11.1 •••• I •••

••••••• 11 ••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

...................................................................................................................................................................................•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• 1-••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

...................................................................................................................................................................................•••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••• • •••••••••••••••••• 1 •••••••••••••••••••••••••••••••••••••••••••••••••••

................................................................................................................................................................................... 2

Sau khi xem xet n(>idung don khieu nai (to cao) va nghe cong dan trlnh bay, ToThanh tra - Phap che nhan thay VlJviec oil duoc giai quyet dung chlnh sach, phap luat,duoc co quan Nha mroc c6 thdm quyen kiem tra, ra soat va thong bao tra loi bang vanban thea dung quy dinh cua phap luat.

Can cli'Dieu 9 Luat tiep cong dan nam 2013, To Thanh tra - Phap che tlr choi tieph h h'd kh'N' .( N' , ) ? h (b') 3n <;inn91 ung leu n<;ilto cao cua ong a .

To Thanh tra - Phap che thong bao oe ong (ba) oU'Q'cbiet; oe ngh! ong (ba) chaphanh thea quy otnh cua phap lu~t, cham dUt khieu n<;ii(to cao).j.

NO'i nhq.n:- NhU' tren;- Ban Giam hi~u (de baD caD);- (3) ...... (de ph6i hQ'p);- LU'u:VT, TT-Pc.

Hic$u trU'o-ng(Ky, ghi ra h9 ten d6ng dau)

1 H9 ten ngU'irikhieu n{1i(to cao).2 Tom tat n9i dung khieu n{1i(to cao).3 Ten CO' quan, to ch&c,dan vi, ca nhiin co lien quan.

9

MAU02

(Ban hanl: v~thea djnh s6667/QfJ-fJHSPKT ngay 01 thang 10 nom 2018 eua:._"O , ~\~ 1'\myngDai hoc SU'ph am Ky- thuat)o TRUONG \ ~\\ .. . .

('2' ~S~I~~~~~OAxA HOI CHU NGHiA VIET NAM~~<j KY THul;-/;1.·,! QC lc)p - T\f do - Hanh phuc~/ . .;.-S/ ---------------

fy?c G~~ a \ , ....--"""';:;;;:=::itta'1vang,ngay thang nam .

DaN YEU CAUBao v~ nguot to cao va nguot than thich cua ngu'o-i to cao

Kinh gui: Hieu tnrong truong Dai h9C 5U'pham Ky thuat,Ten toi la: 4

56 CMNDjHQ chieu (hoac giay to- tuy than): ..ngay cap: j j , not cap .

Dia chi : .Hom nay, ngay .j. j , tol den phong lam viec cua To Thanh tra - Phap che de,." '" .... 5to cao ve VI~C .

J

,f

6

•••••••••••••••••••••••••••••••••••• 11 ••••••••••••••••••••••••••••••••••••••••••• 11.11 •• 11 ••••• 11111.11.11 ••••••••••••••••• 11 ••••••••••••••••••••••••••••••••••••••••••••••••••••••

1n" ". I' d ' " '" 7vI V{:ly,tOI am an nay yeu cau ..

••• 11 •••••••••••••••••••••••••••••••••••• 11 ••••••••••••••••• 11 •••••••••••••••• 11 •••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••••

...................................................................................................................................................................................

...................................................................................................................................................................................NgU'(ri lam don(Ky,ghi ro ho ten)

4 H9 ten nqiroi to cao.5 Tom tat n9i dung to cao6 Lj do va cac din cu cho ding to cao se dtw aen viec gay nguy hai den tinh manq, sire khoe, tai san, danh d,!,nhc'1npham, uy tfn cua ngU'irito cao ho{ic ngU'irithc'1nthfch cua ngU'irito cao.7Neuyeu diu C!l the de baa v? tfnh mc;mg,suc khde, tai san, danh d,!, nMn pham, uy tfn cua ngU'irito cao ho{icngU'lYithan thfch cua ngU'irito cao.

10

------ - - - - _. --------------------

MAU03(Ban hanh kern thea Quy dinh so 667/QD-DHSPKT ngay 01 thang 10 nam 2018 eua

Trironq Doi hoc Sir pham Kji thutit]

AI HOC SlY PHAM CQNG HOA xA HQI CHU NGHIA VI~T NAMDQc l;tip - Tl}' do - Hanh phuc

D 'Na , h' ~a ang, ngay tang nam .

GIAY BIEN NH~NThong tin, tal li~u, bang chirng

Vao hoi gio ngay thang narn , tai phong lam viec cua To Thanh tra- Phap che, tnrong Dai h9C SU'pharn Ky thuat,Toi la 8 Chuc VI,!: ..

D- h~ ? ~ . (b') 9a n an cua ong a ..

so CMND/HQ chien (hoac giay tCrtuy than):

ngay cap: / / noi cap ..

dia chi: .

cac thong tin, tai lieu, bang chimg sau:

1 10

2 .

3 .

Giay bien nhan duoc l~p thanh ......... ban, giao cho nguoi cung cap thong tin, tai lieu,bang chirng 01 ban.,'.

NgU'Cricung cap thong tin, tai li~u,bang chirng

(Ky, ghi ra ho ten)

NgU'Crinhan(Ky, ghi ra ho ten, d6ng dtiu - neu e6)

8 H9 ten can h9 nhan thOng tin, tai li~u,bO.ngch{rng.9 Nquiri khieu nai (to cao, kien nghj, phan anh); ngU'&ic6 lien quan den V!J vi~ckhieu n{li (to cao, kien nghj,pheinanh).10 Chiro ten, so trang, tinh tr{lng cua thong tin, tciiIi~u,bO.ngcMrng.

11

'"MAU04(Ban hanh kern thea Quydinh so 667/QD-DHSPKTnqay 01 thiuu; 10 nam 2018 cua

Trironq Dai h9CSU'pham Kji thuiit]

CQNG HOA xA HQI CHU NGHIA VI~T NAMDQe lc}.p - Tl,l' do - Hanh phuc

f) 'Na , h' Va ang, ngay tang nam .

PHIEU DE XUAT THl) LV DO'N 11

Kinh glri: Hieu truong truong Dai hoc SU'pham Ky thuat

Ngay / / , To Thanh tra - Phap che da tiep eng (ba) 12

So CMND/HQ chieu (hoac giay to tuy than): ..

ngay cap: / / , noi cap ..

Dia chi .

C' d trl h b' ". A 13o an nn ay ve VI~C: .

NA' d .A d- d 14 .,. NQI ung vu VI~C a U'Q'c giai quyet(neu co) ngay / / Sau khi xern xet nQi dung dan va cac thong tin, tai li~u,

bang chirng kern thee, de xuat Hieu truong thu ly gia: quyet vu viec cua ong (ba) .

.........................................................................................................................thea quy dinh cua phap luat,

Phi! duyet cua Hi~u truong NgU'CYi de xuat(Ky,ghi ro ho ten)

Ngay ...... tharu; ......niim .........(Ky,ghi ro ho ten)

11 Dun khieu nai (to cao, kien tiqh], phan anh).12 H9 ten nglJ'{}ikhieu nfli (to cao, kien nghj, phon anh).13 Tom tat n(Jidung V!l vi?C.14 NgU'iYidcigioi quyet thea tham quyen.

12

MAu05(Ban hanh kern thea Quy dinh s6 667/QD-DHSPKTnqay 01 thiuu; 10 nom 2018 cua

Trironq Bai h9CSU'pham Kji thutit)

eQNG HOA xA HQI eHU NGHIA VI~T NAMDQc l;lip - Tty do - Hanh phuc

D ' Ncr , h ' ~a ang, ngay tang nam .

PHIEU H:t;:NTho-i gian, dia diem tit~pcong dan

Hieu tnrong tnrorig D9-ih9C SU'pharn Ky thuat, D9-ih9C Da NangHen ong [ba]: 15

So CMND/HC) chieu (hoac giay to tuy than): ..

ngay cap: / / , not cap ..Dia chi: .

C6 mat tai 16

, truong D9-ih9C SU'pharn Ky thuat vao hoi ngay / / .

Khi di de ngh] ong [ba] mang thea thong tin, tai lieu, bang chirng co lien quan den nC)idung tiep.j.

J!pr

Hieu truong(Ky,ghi ro ho ten, dong dtiu]

15 H9 ten ngU'&ikhieu nai (to cao, kien nghf, phan anh].16 Dia diim tiip cong dan

13

MAU06(Ban han]:kern thea Quy dinh so 667/QD-DHSPKTngay 01 thang 10 nam 2018 cua

Trironq Dai h9CSU'pham Ky thutit)

CQNG HOA xA HQI cnu NGHIA VI~T NAMDQc l~p - T1;I'do - Hanh phuc

L'I'N" , h' Vva ang, ngay tang nam .

Ngay / / To Thanh tra - Phap che truong Dai h9C SU'pharn Ky thuat da.'" , hA d khi'" .• A (b') 18tiep va n an an leu nat cua ong a .

so CMND/HQ chieu (hoac giaytatuythan): .

Ngay cap: / / , noi cap .

Dia chi: .

Khieu nai ve viec: 19 _

'_r

Can etf Luat khleu nai narn 2011 va Ngh] dinh s6 75/2012/ND-CP ngay 03/10/2012 cua -Chfnh phu quy djnh chi tiet mot s6 dieu cua Luat khieu nai, sau khi xem xet nQi dung dankhieu nai, chung t6i nhan thay khieu nai cua ong (ba] khong thuoc tham quyen giai quyetcua Hieu truong Truong Dai h9C SU'pharn Ky thu~t.D" h' A (b') •. d d'" 20 d'"e ng !ong a gU'1 an en egiai quyet thea quy dinh cua phap Iu~t.

dU'9'c xem xet,

NO'i nhgn:- Nhll tren;- LllU: VT, TT-PC

NgU'(Yitiep cang dan(Ky,ghi ro h9 ten, d6ng dau - neu c6)

17 H(_) ten ngU'o-ikhieu nt;li.18 H9 ten ngU'cYikhieu nt;li.19 T6m tat n<Hdung khieu n{1i.20 Ten cO'quan, to chu-c, dan vi c6 tham quyen gidi quyet.

14

MA.U07(Ban hanh kern thea Quydinh so 667/Qf)-DHSPKT nqay 01 thdnp 10 niim 2018 cua

Trironq Dai h9CSU'pham Kji thuat)

CONG HOA xA HOI CHU NGHIA VI~T NAMDQc lc)p - Tl;l' do - Hanh phuc

.'" , hh A "', 7 h (b' ) 22tiep va n an non to cao cua ong a ;

S6 CMND/HQ chieu (hoac giay ta tuy than ;

Ngay cap: / / , not cap ;

Dia chl: ;

T "" '" .h 23o cao ve Vl~C: .

...................................................................................................................................................................................

••••••• 111 ••••••••••••••••••••••••••••••••••••••••••• • ••••••••••••••••••••••••• 11 ••• 11 •••••••••••••••••••••••••••••••••••••••••••• 11.11 ••••••••••••••••••••• 11 •• 1111 •••••••••••••••

...................................................................................................................................................................................

Can cu Luat t6 cao narn 2011 va Nghi dinh s6 76/2012/ND-CP ngay 03/10/2012cua Chinh phu quy dinh chi tiet mot s6 dieu cua Luat t6 cao,

Sau khi xem xet nQi dung don t6 cao, To Thanh tra - Phap che, truong Dai h9C SU'pharnKy thuat nhan thay t6 cao cua ong [ba) khong thuoc tham quyen gia: quyet cua Hieutruorig Truong Dai h9C SU'pharn Ky thuat,D'" hl h (b' ) 7· A A'" 24e ng !ong a gin non cen .

de dU'Q'Cxem xet, giai quyet thea quy dinh cua phap lu~t.

:c:(.1>.~

NO'i nhgn:- Nhu tren;- LlfU: VT, Tr-PC

NgU'Critiep cong dan(Ky,ghi r6 h9 ten, d6ng dau - neu c6)

21 H9 ten ngU'(}ito cao.22 H9 ten ngU"iYito cao.23 T6m tilt n(Jidung to cao.24 Ten cO'quan, to chu-c,dan vj c6 tham quyen giai quyet

15

MAU08

(Ban hanh kern thea Quy dinh 56 667/QD-DHSPKT nqay 01 thant; 10 niim 2018 cuaTrironq Dat h9CSl1' pham Ky thuat)

CONG HOA xA HOI CHU NGHiA VI~T NAMDQc lap - Tl! do - Hanh phuc

.,., , hh d k'''' hl h? , h ? h (b') 26tiep va n an an len ng !, p an an cua ong a ;

So CMND/H<) chieu (hoac giay to tuy than ;

Ngay cap: / / , noi cap ;

Dia chi: ;

N<)idung: 27

Can cu khoan 2 Dieu 26 Luat tiep cong dan nam 2013, sau khi xem xet n<)idung dan, To

Thanh tra - Phap che, tnrong Dai h9C SU'pharn Ky thuat chuyen dan cua ong (ba) den ......28 dh' d ,.?,., h di h' ha I h............................................................ e U'Q'cxem xet, giai quyet t eo quy !n cua P ap uat, /

NO'; nhcJn:- Nhir tren:- Luu: VT,IT-PC

NglfCri tiep cong dan(Ky, ghi ro lio ten, dong ddu - ntiu co)

25 H9 ten ngU'Crito cao.26 H9 ten nquoi to aio.27 T6m tat n(Hdung to cao.28 NgU'Criau-ng ao.u co quan, to chtrc,don vi c6 thdm quyen gidi quyet.

16

..

MAU09(Ban hant: kern thea Quy dinh so 667/QfJ-fJHSPKT ngay 01 tharu; 10 niim 2018 cua

Trironq Doi h9CSir pham KjI thuat)

CQNG HOA xA HQI cno NGHIA VI~T NAMDQc l~p - Tl;I' do - Hanh phuc

fJ 'Net , h' ~a ang, ngay tang narn ..

Ngay / / , To Thanh tra - Phap che, truong Dai h9C SU'pham Ky thuatnhan duo'c don cua ong [ba] 1

Dia chi: .

Sau khi xem xet nQi dung don va thong tin, tai lieu kern thea (neu c6), don cua ong (ba)khong thuoc tham quyen giai quyet cua Hi~u tnrong truong Dai h9C SU'pharn Ky thuat.NQidung don cua ong [ba) thuoc tham quyen giai quyet cua cac co quan sau oay:

NA'd 2 h A h" ".? "'?_ 91 ung t U9c t am quyen giai quyet cua3

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NA'd 4 h A h" ".? "'?_ 91 ung t uoc t am quyen giat quyet cua5

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...................................................................................................................................................................................De ngh] ong [ba] viet tach cac nQi dung don nhu oa huong d§.n gl'ri oen co quan c6 thamquyen oe oU'Q'cgiai quyet thea quy o!nh cua phap lu~t.

NO'i nh{in:- Nhutren;- Luu: VT; TT-PC

T6 tru6ng T6 Thanh tra - Phap ch~(Ky, ghi ro h9 ten va dong ddu)

J H9 ten cua nguai vdt don2 Trichyiu n(ji dung khiiu n(li, t6 cao ho(ic kiin nghiphim anh.J Chuc danh thu /rlrOngca quan. t6 chuc. dan vi co tham quyin giiii quyit.4 Trichyiu n(ji dung khdu n(li, t6 cao ho(ic kiin nghi phiin anh.5 Chltc danh thu truimg ca quan. t6 chuc. don vi co thdm quyin giiii quyit.6 Cac n(ji dung khdc (niu co).

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