VDP Cancun NewsSummer 2012

Contents

All-In-One Member Services at the Front Desk! – For quick and

easy transactions, there

is no need to walk to a

separate Club Caribe

member offi ce. We’ve

streamlined the process

so that you can pay your

maintenance fee bill,

make reservations for

next year, vacation bank

or borrow, or initiate an

exchange – all at the Front Desk! Any Member Service need

or request can be handled on the spot. For those of you who

worry that this affects the level of customized service you

are used to receiving, fear not! Any member issue that needs

extra attention or cannot be handled quickly and effi ciently

at the desk can be referred to a separate desk or offi ce area

where your Club Caribe Onsite Representatives will be

there to provide the one-on-one support and service you are

accustomed to.

Since the “business” end of things can be taken care of more

quickly and effi ciently, this saves you time so you can be

doing what you are supposed to be doing on vacation

– relaxing. Although the staff onsite is always available to

help you, we always encourage members to call the toll-

free Member Services line or go online to take care of all

transactions before your trip. When all the i’s are dotted and

t’s are crossed in advance, all that will be awaiting you in

Mexico is sun and fun!

Trip Advisor Top Ten Mexican Beach DestinationsThe Villa Group defi nitely knew what they were doing

when they set out to fi nd Mexico’s most

beautiful beach locations to build their

top quality luxury resorts. Did you

know that Cancun, one of your Villa del

Palmar destinations was recently named

in Trip Advisor’s 2012 Top Ten Beach

Destinations in Mexico? It came in at

number #2, rated by you, the travelers.

Here’s what they had to say about

Cancun:

#2 Cancun, MexicoIt’s not just for spring-breakers. Cancun,

with its golden beaches and perfect

climate, is the premiere coastal destination in Mexico. And

while there is certainly a 365-day party available for college

students, resorts cater well to families and to those seeking

solitude. This Yucatan paradise is also the gateway to the

ruins of Tulum and Chichén Itzá.

All-In-One Member Services – Trip Advisor Pg. 1 ■ Cancun Resort Update Pg. 2 ■ Garza Blanca Resort Update – Culture Corner Pg. 3 ■ Out and About Cancun – Out and About Loreto Pg. 4 ■ Out and About Puerto Vallarta – Out and About Cabo Pg. 5 ■ UVCI Calendar – Resale Fraud Pg. 6

VDP Cancun News ◆ Summer 2012

Village Spa strives to constantly improve the quality

of their products and services. So, we are proud to

introduce you to Epicuren, a new product line that we

are now using with our services. Epicuren offers “pure,

innovative skin care using the most luxurious and

natural ingredients available.” The primary element

used in Epicuren products is an enzyme that stimulates

the skin into self-renewing, absorbing antioxidants and

moisture, and resulting in more youthful and glowing skin.

Best of all, some of the products we use in your spa

services can be purchased so that you can continue your

home treatment and enjoy those essences of cinnamon,

coconut, hibiscus and rosemary long after you’ve left

your vacation home, Villa del Palmar Cancun. For more

information on

these products,

please visit www.

epicuren.com.

Here are two Village Spa treatments that are

perfect for Summer:Cinnamon Spice Enzyme Facial (Luxury Anti-aging

Facial) This results-oriented

facial utilizes a stimulating

cinnamon enzyme peel

to reveal beautifully radiant skin, followed by a unique

protein enzyme that activates cell metabolism to

dramatically lift, tighten, and fi rm facial skin. Within one

treatment you will notice increased textural clarity and

tone. During this facial you will also receive a luxurious

hand, arm, scalp and foot massage with a vanilla enzyme

lotion, for complete rejuvenation of the body and mind.

Ocean Mist Detoxifying Facial – From the vast

biodiversity of the ocean, we bring you a delicately

blended mint, aloe and sea algae mask to soothe, deep

cleanse and restore calm to the skin. After your skin is

refreshed with a rosemary-mint protein mist to tone and

restore the pH of the skin, customized elixirs are then

applied for luxurious hydration. The fi nishing touch is a

Zinc sunscreen to seal in moisture and protect skin from

the elements.

Cancun Resort Update

Call 866-668-9261 for Club Caribe Villa del Palmar information and assistance2

Save Time, Postage & Paper by Greening the Bills –

UVCI’s servicing partner ResortCom will offer a paperless

billing option for the 2013 maintenance fee billing cycle

and is currently working on the details of this project.

Paperless billing is the fastest and most convenient way

to receive and pay your bill. All transactions are secure.

Stay tuned towards the end of the summer for more

information. Help save paper and postage too!

New General Manager – Seasoned

industry professional Lucy Ruiz

relocated from Cabo San Lucas and

now joins the Villa del Palmar Cancun

resort as the new General Manager.

After serving successfully as GM at

Villa del Arco for several years, Lucy

will bring fresh ideas and strong

management skills to the resort.

3

Garza Blanca Resort UpdateEnjoy – the sun and

beautiful weather

by our infi nity pool,

framed by the most

stunning view of

the bay. It’s easy,

just sit back and

enjoy. Spoil yourself

with selections of

healthy appetizers

and lunch at Aquazul

Restaurant, located

adjacent to our pool.

Treat Yourself –Garza Blanca

Preserve Resort

and Spa offers its

members a new level of individual and unique attention to

your stay. For activities

and special requests, our

24-hour concierge will be

delighted to assist you in

making the most of every

minute in paradise.

Indulge – in our culinary

experience, each as unique

as you are. Blanca Blue

Restaurant, Bar & Lounge,

one of Vallarta’s premier

dining venues, offers

a stylish lounge, a 230

label award-winning wine

cellar and a selection of

exclusive, and tempting

contemporary dishes that

will seduce the most passionate gourmet.

The Mayan Calendar was invented by the Mayan people

of Central America. This ancient civilization’s mathematically

intricate calendar synchs with the solar cycle and features a

variety of “events.” These events include festivities

that would later be mirrored by Christian

events on our Gregorian calendar, as

well as major epochs that represent a

change in the calendar’s cycle.

Perhaps the most popular event

on the Mayan calendar is the

zero date of the calendar’s long

count, or the perceived “end”

of the calendar. The Mayan

calendar’s “katun” cycle—a

time unit of 20 turns equal to

7,200 days—will turn over on

December 21st, 2012 on the

modern calendar. Many who have

studied this date associate the long

count with earthly pole shifts, cosmic

convergences and earth changes. As

the Mayan calendar is cyclic in nature, it

is meant to turn over after the long count just

as our calendar does at the arrival of a new millennium;

and this date represents the beginning of a new cycle on

the calendar, much like the arrival of the year 2000 on our

modern calendar. While some believe this date represents

Culture Cornerthe end of the world, the majority of people in southeastern

Mexico view the approaching Winter Solstice as a time of

renewal. As Yeanet Zaldo, a tourism spokeswoman for the

state of Quintana Roo, puts it “For us, it is a message of

hope.”

For that reason, this region which is the

heart of Maya territory, plans a year long

celebration. Mexico’s tourism agency

expects to draw 52 million visitors this

year to the regions of Chiapas, Yucatan,

Quintana Roo, Tabasco and Campeche.

To put this in perspective, all of Mexico

usually hosts about 22 million tourists

in a year. Plans are already underway

to celebrate the coming Winter

Solstice. In the nearby archaeological

site of Izapa, Maya priests will burn

incense, chant and offer prayers. In the

tropical jungle of Quintana Roo, people

are putting messages and photos in a time

capsule that will be buried for 50 years. Maya

priests and Indian dancers will perform rituals

at the time capsule ceremony. Yucatan state also has

announced plans to complete the Maya Museum of Merida

by next summer – so you’ll have a place to delve even deeper

into the mysteries of this enchanting culture!

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4 Call 866-668-9261 for Club Caribe Villa del Palmar information and assistance

VDP Cancun News ◆ Summer 2012

Out and About Cancun

Out and About Islands of Loreto

Wet’n Wild Water Park – is the only water park in Cancun and Riviera Maya, and is located in Cancun’s hotel zone, boasting an expanse of 18 acres with an array of attractions for the entire family. At this water park you can sail on a relaxing lazy river that runs through the property, take a thrilling ride called the “Kamikaze,” enjoy the exciting water slides or have lots of fun at the wave pool. You can even swim with the dolphins, if you’d like. Live a day full of fun at this fabulous water park in Cancun; an exciting all–ages adventure that your family won’t soon forget!

Is Visiting One of the Most Beautiful Places on Earth on Your Bucket List?

If so, get ready to cross that one off. Because now you have a GREAT OPTION for your fantasy vacation to the Villa del Palmar at the Islands of Loreto – and getting there has NEVER been easier or more affordable!

Loreto and Cabo – Experience the Best of BAJA! Fast and Flexible Flights – our exclusive partnership with Aereo Calafi a allows us to offer short trips between these two fabulous and very different destinations. Use your regular membership time, fl y into Cabo San Lucas, and then with your fl exible split week benefi ts it is easy to split your vacation into four days in one location and three days in another. By dividing your vacation between The Islands of Loreto and Cabo San Lucas you get to enjoy the excitement of Cabo and the tranquility of Loreto! Your reservation agent will assist you with Aereo Calafi a fl ight options and reservations. Aereo Calafi a fl ights from only $122 per person based on one way travel.

Call 866–668–9088 to book – your agent is standing by to discuss airfare, destination, and package options available to the Villa del Palmar Islands of Loreto. See you soon in paradise!

5

Out and About Puerto Vallarta

Out and About CaboAll Terrain X–Rail Adventure –Hop on your fully automatic X–Rail

Buggy for the safest off–road fun ride

you will ever experience. Explore Cabo

San Lucas’ magical transition from

desert to ocean as you travel through

mountains and canyons at Migrino

sandy river bed, making your way to

Half Moon Canyon and Tree Rock.

After a refreshing break, continue

to La Candelaria; a 300 year old

Aboriginal Village. Here, your

guide will enrich your experience

with the knowledge of local history.

Step on the gas, enjoy a thrilling

ride until you reach the river’s delta

where the desert merges with the

Pacifi c Ocean, before you make

your way back to the starting point

for a gourmet Mexican Buffet and

refreshments.

3–hour adventures

available at 12:00 or

3:00 pm. Contact

reservations@

bajabuggys.com for

information.

IMPORTANT ADDRESSESAND PHONE NUMBERSUVC International404 Camino Del Rio South, Fourth Floor San Diego, CA 92108 Hours: 7:30 am to 6:00 PM PST Toll Free: 1-866-668-9261 Outside the US & Canada:1-619-209-5944 Fax: 1-619–209-5920 Website: www.vdpcancunmembers.com

Dir. Member Services – Contracts, Sales issues, Loan payments – Phone: (619) 342-1369Email: mservicecancun@villagroup.comOn-site Club Manager – Reservations, Maintenance Fees – 011-52-998-193-2600 ext. 530Email: clubmanagercancun@villagroup.com

Vacation Exchange

Interval International (II):USA: 1-800-634–3415 CANADA: 1-800-638–3400 Website: www.intervalworld.com

Additional Resort Contacts

Villa del Mar / Villa del Palmar – Puerto Vallarta Blvd. Francisco Medina Ascencio KM 0.3 Puerto Vallarta, Jalisco MX 48300 Phone: 011-52-322-226-1400 Fax: 011–52–322–224-6837

Villa del Palmar – Flamingos Paseo Cocoteros 750 Sur Nuevo Vallarta, Nayarit MX 63732 Phone: 011-52-322-226-8100 Fax: 011-52-322-226-8101

Villa del Palmar – Cabo San Lucas Km 0.5 Camino Viejo A San Jose Cabo San Lucas, BCS, MX 23410 Phone: 011-52-624-145-7000 Fax: 011-52-624-145-7071

Villa del Arco – Cabo San Lucas Km 0.5 Camino Viejo A San Jose Cabo San Lucas, BCS, MX 23410 Phone: 011-52-624-145-7200 Fax: 011-52-624-145-7201

Owner Referral Program Toll-Free: 1-800-676-9394

Villa del Palmar – Loreto Carretera Transpeninsular K.M. 83 Ensenada BlancaLoreto, BCS, MX 23680 Phone: 011-52-613-134-1000

On-Site Customer Service:

Reservations and Member ServicesWebsite: www.resortcom.com

Villa del Palmar – Cancun Carretera Punta Sam Km. 5.200 MZ9, SMZ2, L3 Isla Mujeres Quintana Roo, Mexico 77500Phone: 011-52-998-193-2600

Newsletter & Website Suggestions: news@myuvci.com

ResortCom International

Member Services: clubmail@myuvci.com

Board of Directors: myboard@myuvci.com

Garza Blanca Carretera a Barra de NavidadKm. 7.5 Zona Hotelera Sur, Puerto Vallarta, Jalisco MX 48390 Phone: 011-52-877-722-4592 Fax: 011-52-322-176-0702

Canopy Tour – Hidden

in the heart of the virgin

tropical forest of the Sierra

Madre Mountains, just

45 minutes northeast of

Puerto Vallarta, lays the

only true treetop canopy

and adventure eco–tour

in the whole area. Join

us on this exhilarating

journey as you explore

high above the jungle fl oor

via zip lines, suspended

walkways and platforms,

scale the Crazy Ladder and descend

via rappels. Thrilling zip lines give you

the optimum perspective to marvel

at this stunning tropical setting, as

you effortlessly traverse through huge

tropical trees, amongst wild orchids

and a diversity of native birds and

reptiles. You won’t soon forget this

magical jungle tour.

VDP Cancun NewsSummer 2012

Resale Fraud - What You Should Know!Recently some members have been contacted by companies with solicitations to purchase their Club Caribe memberships. These resale companies have taken advantage of people that may be in tight fi nancial situations by agreeing to sell the week or points in exchange for an upfront fee, but then never follow up with the sale. Never pay an upfront fee – this is a RED FLAG that the company is not legitimate!

These companies are not affi liated with the resort. The resort does not distribute its member records (nor do the exchange companies RCI and II) and we are investigating how the information has been obtained.

Through entities such as ARDA (American Resort Development Association) and the Consumer Protection

Agency, these companies are being investigated. ARDA has a great online resource where you can

check recent articles, Fraud Alerts and consumer protection information. They also list press

releases on legislation involving timeshare resale. They are in the process of expanding their

site even further and will offer even great resources to the vacation industry on this important issue.

Visit ardaroc.org and in the lower left box you can sign up for free email

alerts regarding breaking legislative news and events, and the latest headlines affecting

timeshare owners, associations, managers, and the vacation ownership industry. Click on the Timeshare Resale Resource Center on the right hand side to fi nd out the latest!

UVCI Annual CalendarOctober – Maintenance fee assessment bills will be mailed.

November 1st – Vacation banking deadline.

November 30th – Maintenance fee payments due. 1st Installment is due for members utilizing the quarterly maintenance fee payment option.

December 1st – Unpaid maintenance assessments are delinquent and subject to late fees and penalties.

February 1st – 2nd Installment due for members utilizing the quarterly maintenance fee payment option.

May 1st – 3rd Installment due for members utilizing the quarterly maintenance fee payment option.

August 1st – 4th Installment due for members utilizing the quarterly maintenance fee payment option.

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