VDI Performance Assurance With Monitoring and Testing

Moderator

Holger SchulzeVP MarketingeG [email protected]

• The VDI Dilemma: performance & user experience

• Login VSI for performance testing

• eG Innovations for performance monitoring and reporting

• The value of an integrated solution: Login VSI & eG Innovations

Topics for Today

Live Audience Poll

“What is Your Biggest VDI Performance Management Challenge?”

• User experience issues

• Lack of visibility across virtualized environment

• Slow & complex problem diagnosis

• Predicting the performance impact of change

• Performance testing during VDI test & deployment stages

The VDI Dilemma: Performance & User

Experience

Mark PlettenbergProduct ManagerLogin [email protected]

VDI - The User Perspective

User

User Perspective

“I start my device, log on,

and expect the same experience I had with my physical

desktop environment.”

How hard can it be?

Profile Server

Network

VDI – The Admin Perspective

User

Virtual Desktopson VMs

Connection Broker

vCenter

Active Directory

on ESX

Oracle License Server

ProvisioningServer

SAN

Switch

ComplexityVirtual machines, connection broker, profile server, provisioning server

… a lot of opportunities for things to go wrong & impact the user experience!

VDI Introduces New Dependencies

Excessive disk reads by the MS Access Application of one user slows down the performance for other users.

Virtual infrastructures introduce new dependencies that must be discovered and used for effective management.

Infrastructure Triage is a Hot Potato!

End UserLAN

Admin

Desktopadmin

Server admin

VMware admin

Domain admin

ERP Admin Sys admin ApplicationAdmin

The serveris working

OK

No othercomplaints

All lights Are green

We don’t see anything

wrong

Database Admin

“My application is

slow!”

VMs are lightly loaded

EverythingIs OK

Not ourproblem

Looks fine Not mine

either

Talk tothe other

guys

VDI Service Manager

Desktop Virtualization Performance Pain

50% of all desktopvirtualisation projectsstall or fail for 2 reasons: 1) Unacceptable End

User Performance 2) Cost Overruns

“Traditional management tools and desktop assessments fail to deliver VDI performance, user acceptance and scalability.”

Downtime is … Extremely Expensive

Downtime can jeopardize virtualization projects, if not managed properly.

Design / Re-

Design

Test & Deploy

Manage &

Operate

The VDI Deployment Cycle

Address 2 Key Operational VDI Challenges

How do we validate & predict performance of a complex

technology stack while change is constant?

Only with load testing will you be able to predict the impact of change on any level, hardware & software

Until recently, load testing VDI was considered complicated, labor-

intensive and expensive

Login VSI: VDI Load Testing

Made Simple.

How do we monitor user experience in a complex technology stack

where change is constant?

Only end - to - end monitoring will give true insight in the user

experience

Typically, end- to -end user experience monitoring was

considered fragmented, complex and incomplete

EG-innovations: User Experience Monitoring

Made simpleStorage

Server

Hypervisor

OS

Anti Virus

Printing

Application Management

Application Virtualization

Windows Profile

AD & Policies

Desktop Broker

Remoting Protocol

Network (WAN/LAN)

Authentication

Client








Made Simple.



Only end - to - end monitoring will give true insight in the

user experience




Made simpleStorage

Server

Hypervisor

OS

Anti Virus

Printing



Windows Profile

AD & Policies

Desktop Broker

Remoting Protocol

Network (WAN/LAN)

Authentication

Client








Made Simple.




experience




Made simpleStorage

Server

Hypervisor

OS

Anti Virus

Printing



Windows Profile

AD & Policies

Desktop Broker

Remoting Protocol

Network (WAN/LAN)

Authentication

Client








Made Simple.

How do we monitor user experience in a complex

technology stack where change is constant?


experience




Made simpleStorage

Server

Hypervisor

OS

Anti Virus

Printing



Windows Profile

AD & Policies

Desktop Broker

Remoting Protocol

Network (WAN/LAN)

Authentication

Client








Made Simple.



Only end-to-end monitoring will give true insight in the user

experience




Made simpleStorage

Server

Hypervisor

OS

Anti Virus

Printing



Windows Profile

AD & Policies

Desktop Broker

Remoting Protocol

Network (WAN/LAN)

Authentication

Client








Made Simple.




experience

Typically, end-to-end user experience monitoring was



Made simpleStorage

Server

Hypervisor

OS

Anti Virus

Printing



Windows Profile

AD & Policies

Desktop Broker

Remoting Protocol

Network (WAN/LAN)

Authentication

Client








Made Simple.




experience



eG Innovations: User Experience Monitoring

Made SimpleStorage

Server

Hypervisor

OS

Anti Virus

Printing



Windows Profile

AD & Policies

Desktop Broker

Remoting Protocol

Network (WAN/LAN)

Authentication

Client








Made Simple




experience



eG Innovations: User Experience Monitoring

Made Simple

End-to-end UXMonitoring tool

to gatherSystem & Application

performance/usage data

Login VSI AnalyzerVSIbase & VSImax

to gatherPerformance & Scalability data

Simulated Usersin

Off-time production, or test environment

Performance Load Testing

PerformanceAssessment/Monitoring

Real Usersin

Live productionenvironment

• Login VSI measures performance of system using virtual users to guarantee best performance before real users log on to production systems

• Monitoring is measuring state of system and user experience over time in production, involving real time users

Stay out of trouble!

Change

PerformanceTest

Production

Monitoring

Notpassed

Notpassed

Design / Re-

Design

Test & Deploy

Manage &

Operate

Introducing Login VSI

• Very complicated– Setting up infrastructure components

– Large scale test scalability issues

– Configuring workloads

– Test execution

– Analyzing data

• Time consuming

• Expensive

Traditional testing tools

• Turn-Key Load Test for VDI & SBC

• Industry Standard

• Hypervisor/Broker/Protocol/OS/Office independent

• Out-of-the-box workloads: light, medium, heavy

• Easy to customize: add you own applications

• VSImax: make comparisons easy

Used by: Citrix, Microsoft, Dell, HP, Cisco, VCE, EMC, Intel, Panologic, Atlantis, Fujitsu, Virsto, Hitachi, Datacore, McAfee, CSC, FusionIO, Unidesk

Login VSI

1. Find a VDI environment

2. Download Login VSI & activate license (5 minutes)

3. Execute Login VSI Data Server (5 minutes)

4. Create Test User Accounts (5 minutes)

5. Configure Launchers (5 minutes)

6. Configure Desktops (0 - ?)

7. Select workload and configure test scenario (5 minutes)

8. Run Test (48 minutes)

9. Analyze Results (5 minutes)

Login VSI in 2 hours

VSImax Office 2010

VSImax Office 2013

Login VSI Customers

Login VSI

• Your assurance for a good performance and happy users

• Out of the box: up and running within few hours– no scripting and easy to adapt

• Platform independent– honest, unbiased results

• Industry standard– recognized by leading technology vendors

Download Free Trail now with EVENT code: EGVSI2013

Design / Re-

Design

Test & Deploy

Manage &

Operate

Introducing eG Innovations

Assuring VDI Performance

SrinivasRamanathanCEOeG [email protected]

A Familiar Scenario

Profile Server

Network

Where is the Root-Cause?

User

Virtual Desktopson VMs

Connection Broker

vCenter

Active Directory

on ESX


ProvisioningServer

SAN

Switch

What is the root cause of the service problem?Network? VMware? AD? SQL? Broker? Storage? Profile

Server?

VDI Management Today

Profile Server

Network

User Virtual Desktopson VMs

Connection Broker

vCenter

Active Directory

on ESX


ProvisioningServer

SAN

Switch

Isolated Management Tools

A single failure can bring down the entire service – but where is the root cause?

Each VDI element has its own dedicated management tool, but the service owner has no correlated performance visibility across the VDI environment.

The Result of Fragmented Visibility

Virtual Desktop Management = Virtual Server Management

VDI – New Challenges, New Solutions

• Virtual Server Management Solutions …

– Monitor the Virtualization platform only – not the connection brokers, storage, network, profile servers, terminal servers, …

– Track VMs and not users

• No way to map a user to a VM

• Workload of VM dependent on who is logged in

– Monitors a desktop from the outside (black box!)

• No understanding of what is happening inside the desktop

• What applications are running?

• Is high CPU usage because of load or a faulting application?

eG Enterprise: VDI Service Manager

Identify & resolve problems preemptively,

before users call!

Network? Database?

Application?

VMware?Connection Broker?Profile Server?

The eG Service Manager is a General Practitioner for your VDI.

eG Enterprise Manager

VDI Service Owner

Live Solution Tour: eG Enterprise

The eG Universal Monitor

• A single agent license for Microsoft, Linux, Sun Solaris, HPUX,IBM AIX, VMware, Tru64

• A single price, regardless of OS or server configuration - 2, 4, 8, 16 CPUs

• A single agent for monitoring any application

• A single price to manage multiple applications on the same server

• Auto-upgradeable

• Agentless monitoring option

• 100% web-based – HTTP/HTTPS

eG Innovations Customers Examples

http://www.chase.com/

Next Steps

Free Trialhttp://www.eginnovations.com/freetrial

Send an [email protected]

Call Us+1 (866) 526 6700

Load Testing and Performance Monitoring:

Combining Forces

Normal Test

eG Innovations Alarms & Overview

Add Anti-Virus Solution: No Tuning

eG Innovations Alarms & Overview

eG Innovations Alarms & Overview per VM

Top Process Consuming CPU

CONCLUSION

Design / Re-

Design

Test & Deploy

Manage &

Operate

Combined Solution for Load Testing & Performance Monitoring

ROI of The Combined Solution

• Reduce downtime• Increase application availability• Boost user experience

Boost User Satisfaction

& Productivity

• Simplify, automate & accelerate diagnosis & troubleshooting

• Optimize staffing levels & reduce OPEX

Reduce IT Support

Cost & Complexity

• Increase hardware utilization • Leverage investment in

software• Right-size & optimize

infrastructure

Reduce Infrastructure Cost

& Avoid Cost Overruns

• Accelerate deployments & rollout

• Reduce risk, deliver successful projects & peace of mind

Deliver Projectson Time, on

Budget, on Target

• For eG Innovations Users – “Go Test Promotion”

– Free one month Login VSI Pro license

– Free one hour workshop how to use Login VSI

– 20% discount on Login VSI licenses when purchased in 2013

• For Login VSI Users – “Go Monitor Promotion”

– Free one month eG Innovations “Pro” license

– Free one hour workshop how to use eG Innovations

– 20% discount on eG Innovations licenses when purchased in 2013

• For New Users – Your Choice:

– Pick your option; start with a “Go Test” or “Go Monitor” promotions

– You want both at the same time? Call us.

Joint Promotions

Next Steps & Contact Details

http://www.loginvsi.com

[email protected]

Phone (US): +1 (408 ) 562 6160 Phone (NL): +31 20 342 0280

Download Free Trail now with EVENT code: EGVSI2013

http://www.eginnovations.com

[email protected]

Phone (US): +1 (866) 526 6700

VDI Performance Assurance With Monitoring and Testing

Technology

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