Jorge B. Vargas Museum and Filipiniana Research Center Interview Questions

I. Supply Chain

How do you get artworks for exhibit? Do the exhibitors contact you to apply or is the

other way around?

How long does the whole preparation (from application to securing a date) usually take

place?

What are the museums criteria in choosing exhibits or works of art? How do you

ensure the authenticity and quality of the works of art displayed?

Are there artworks that are permanent to the museum? How often does the museum

change exhibits?

If there are no new exhibits, what events or activities does the museum do?

After the exhibit, how long are the artworks still displayed before being picked up?

II. Logistics

Who takes care of the delivery of the artworks to the museum?

How long does it take for the exhibits to be transferred to Vargas?

Are there any problems encountered with the deliveries?

III. Outsourcing

Are there any operations of the museum that is being outsourced?

IV. Lean Operations

Are there any problems or bottlenecks that the museum is currently facing?

Are the processes at the museum automated or manual?

V. Business Process Reengineering

Are there any new changes implemented at the museum? If yes, what are these

changes and why did the museum implemented these?

VI. Customer Engagement

How do the museum personnel try to give the visitors the maximum museum

experience?

What are the museums metrics to gauge a successful exhibit?

What methods or tools does the museum use to get feedback from the visitors?