VAN ModuleDiagram wparagraphcopy 070126 17x22 · Customer Relationship Management Vantage customer...

5
GLOBAL ENTERPRISE RESOURCE PLANNING Epicor Vantage

Transcript of VAN ModuleDiagram wparagraphcopy 070126 17x22 · Customer Relationship Management Vantage customer...

Page 1: VAN ModuleDiagram wparagraphcopy 070126 17x22 · Customer Relationship Management Vantage customer relationship management is an integrated solution for controlling all aspects of

GLOBAL ENTERPRISE RESOURCE PLANNING

Epicor Vantage

Page 2: VAN ModuleDiagram wparagraphcopy 070126 17x22 · Customer Relationship Management Vantage customer relationship management is an integrated solution for controlling all aspects of

Corporation understands that you, likeenterprises worldwide, must identify, consider and respondto a new set of challenges and variables each day. Some aredue to the extended enterprise and globalization ofmanufacturing. Some are a result of internal inefficienciesthat affect your ability to compete on dimensions such ascost, quality and response time. Others arise out of thenecessity to blend your business processes with those ofyour other plants, warehouses, customers, suppliers, anddistribution channels. There is often no precedent for howto respond to new requirements and market conditions.Superior communication, flexibility, agility, and innovationare the only constants.

Competing globally and domestically, bridging geographicboundaries, encouraging strategic diversity, and eliminatingsupply chain inefficiencies can be accomplished with thetechnologies to streamline intra- and inter-companyprocesses and communicate quickly and accurately.Synchronization of complex relationships which determinesupply, demand and fulfillment is the means to reachingnew, industry leading levels of business performance.Epicor® Vantage® can help you achieve maximumefficiencies across your globally extended enterprise.

Vantage is designed to support and grow with yourbusiness strategies. You can increase visibility into internal-and external- facing processes through a customizable,virtual view of your business. This shift is made possible byadvances in technologies that allow information to beaccessed from various databases and locations in one role-oriented "dashboard." The goal is to make the flow ofinformation and processes, which support the highestvisibility and efficiency across the value chain, transparent tousers. In short, it's all about getting the right information tothe right person at the right time.

EPICOR VANTAGE

Next Generation Global EnterpriseResource Planning Software

A Manufacturing HeritageVantage was developed for make-to-order (MTO) andmixed-mode discrete manufacturers based on over 20 yearsof experience in the manufacturing industry. Epicor knows,firsthand, how to develop tools that optimize performanceacross your extended enterprise. From first customer contactto sales, planning, supply, production, order fulfillment andaccounting, Vantage is an ever-evolving, comprehensivesolution providing integrated, paperless workflowmanagement to improve responsiveness and reduce waste,scrap and rework.

MTO and mixed-mode manufacturers like you have putVantage to work in their businesses. Its ease of use and fast,effective implementation track record accelerates your time-to-value. Vantage allows you to use technology to achievemastery of core business competencies. It’s the technologybackbone for progressive medium- to large-scale MTO andmixed-mode manufacturers worldwide.

Supply Chain PerformanceEffective distribution means having the right tools toefficiently assemble, ship and deliver, the goods yourcustomers’ want, when they want them. It's one thing tounderstand the supply chain management needs of yourorganization, but executing at peak performance requiresembedding the supply chain processes within an effectiveand efficient enterprise solution.

Vantage offers you a full range of SCM and distributioncapabilities, built within a single business platform, based onindustry leading service-oriented architecture (SOA). EpicorSCM is complimented by a full suite of enterprisecapabilities including customer relationship management(CRM), supplier relationship management (SRM), financialmanagement, and manufacturing. Vantage benchmarksperformance through integral business intelligence (BI) andsupports the needs of the agile distributor through flexiblebusiness process management (BPM) and visual workflowtools. Combined, you have the one-two punch needed tocompete in today’s increasingly global market place.

Epicor Software

Page 3: VAN ModuleDiagram wparagraphcopy 070126 17x22 · Customer Relationship Management Vantage customer relationship management is an integrated solution for controlling all aspects of

GLOBAL ENTERPRISE RESOURCE PLANNING

Global ConvergenceVantage is distinguished by its increasingly broad focus onplanning and managing all resources, both within andacross locations, companies and global boundaries.

Businesses of all sizes have recognized the value of anembedded suite of ERP solutions rather than trying to piecetogether disparate applications. Integrated access to system-wide information, the ability to easily add new functionality,and routine and effortless upgrades will allow you to keeppace with technology developments in the future.

Raising Technology to theBusiness LevelIndustry leading technology makes it possible formanufacturers and their trading partners to derive thebenefits of real-time collaboration from Vantage — the nextgeneration of ERP. It is the foundation on which businessesexecute their objectives, one that operates seamlessly andeffectively in the background. Vantage has been built onleading edge Microsoft® .NET Framework™ and a 100%service-oriented architecture (SOA) technologies that give abusiness maximum flexibility with minimum overhead. Thesetechnologies meet business requirements today, and areflexible enough to accommodate unseen opportunities inthe future. “With Vantage, Epicor has once again shownthe type of innovation that is made possible by building onMicrosoft .NET technologies,” said Mark Young, GeneralManager of Developer and Platform Evangelism at MicrosoftCorporation.

Vantage is one of the first manufacturing solutions to bebased on a 100% service-oriented architecture. “Services”are self-contained pieces of business logic that can be mixedand matched, are platform independent, and can bedynamically located, invoked and used to integrateapplications. According to industry analysts RobertAnderson and Whit Andrews of Gartner Inc., “The potentialpayoffs of using Web Services are compelling, includingincreased agility, faster and less-expensive integration, andthe ability to focus on business processes instead of how tointegrate and manage the functionality enabled byestablished IT assets.”1

This technology will support virtually any operating system —from Windows to UNIX and Linux. It currently establishesdatabase independence with support for Progress andMicrosoft SQL Server and others in the future. Enterprisesmay deploy technologies that make sense for theirbusiness. This is a future-proof foundation of reliability,scalability, accessibility, flexibility, and customizability.

Vantage is designed with open access to the business logicfunctionality. Information is available essentially anywhere,at any time, on any device, in either a client- or browser-based interface. Users get the functionality they need, butthe framework makes the underlying technologiesinvisible. In effect, the software lets you run your business,instead of being an obstacle. Manufacturers anddistributors can then quickly employ business models thatwill allow them to compete globally and domestically.

1 Gartner Research Note, “SMBs Should Consider Their Web Services Options” (COM-22-3113, Mar. 19, 2004 - R. Anderson, W. Andrews)

Page 4: VAN ModuleDiagram wparagraphcopy 070126 17x22 · Customer Relationship Management Vantage customer relationship management is an integrated solution for controlling all aspects of

For more information call (800) 449-6772 or (952) 417-5207Visit us on the Web at http://solutions.epicor.com/vantage.

Worldwide Headquarters 18200 Von Karman Avenue, Suite 1000 Irvine, California 92612 USAPhone: (949) 585-4000Fax: (949) 585-4419www.epicor.com

Copyright © 2007 Epicor Software Corporation. Epicor and Vantage are registered trademarks of Epicor Software Corporation. All other trademarks referenced are the property of theirrespective owners. This document is intended to communicate Epicor Software Corporation’s current intentions and is accurate as of January 2007. However, Epicor reserves the right tomake modifications or changes to the functionality, release dates, and plans described herein without further notice. This document is not intended to obligate Epicor or any other entityto such functionality release dates, technology, initiatives and plans, but merely to inform the audience of Epicor’s current intentions. Epicor makes no warranties, express or implied inor by this document and specifically disclaims any implied warranty of merchantability or fitness for a particular purpose. For a complete description of the product features, please referto the product’s user guides, reference manuals and release notes. All usage of such software shall be subject to an Epicor Software License Agreement. Part #10815-000-2477

Extended Enterprise SolutionsVantage enterprise resource planning (ERP) software is atightly integrated solution for identifying and planningthe extended enterprise resources you need in order tocapture, produce, ship, and account for customer orders.The ability to access the right information, from the rightsource, at the right time, empowers users throughout thesupply chain to make valid, informed decisions.

Customer Relationship Management

Vantage customer relationship management is anintegrated solution for controlling all aspects of your company’s interaction with its customers andpotential customers.

Sales Order Management

Vantage sales order management streamlines the salesprocess. By centralizing access to product, pricing andcustomer information, orders can be generated with aminimal number of steps.

Customer Service Management

Vantage customer service management provides a 360-degree view of your customers. This aids in thediagnosis of customer inquiries or issues in order todetermine the nature of the problem and ensure optimal,timely resolution.

Product Data Management

Vantage product data management serves as a centralknowledge repository for process and product history. It promotes integration, data exchange, tight control,and communication.

Planning and Scheduling

Vantage offers flexible, robust planning and schedulingsolutions to help global make-to-order, make-to-stockand mixed-mode manufacturers manage the complexityof their size to achieve zero-latency response times.

Production Management

Vantage production management uses sophisticatedtechnologies to model your best practices and empoweryour shop floor personnel to make the decisions that willresult in optimization of your production process.

Supply Chain Management

Vantage supply chain management helps achieve supplychain visibility and remove processes that do not addvalue. It equips you to meet customer demands for fasterdelivery and lower cost by synchronizing processes withinand outside your company.

Financial Management

Vantage financial management solutions providemanufacturers with the tools needed to create valuethrough monitoring financial conditions and timelydecision making.

eBusiness

With Vantage eBusiness you have a global enterprisesolution that keeps you connected with your entirenetwork of trading partners.

Business Performance Management

Vantage business performance management tools includereporting and analysis, and real-time monitoring andtriggers to generate alerts when a metric or process isoutside a pre-established tolerance.

Page 5: VAN ModuleDiagram wparagraphcopy 070126 17x22 · Customer Relationship Management Vantage customer relationship management is an integrated solution for controlling all aspects of

Purchase Management

Supplier Relationship Management

Inventory Management

Handheld

Advanced Material Management

Shipping

Receiving

Purchase Contracts

Supply Chain Management

Vantage Purchase Management, Supplier Relationship Management, Inventory

Management, Handheld, Advanced Material Management, Shipping, Receiving, and

Purchase Contracts provide the most effective coordination from initial raw materials

to the ultimate consumption of the finished product. Visibility throughout your chain

is enabled. Linking trading partners, process and systems that make up your supply chain

has become the differentiator you need to achieve industry leading performance.

Central to your ability to compete, Vantage Job Management, Lean Manufacturing,

Advanced Quality Management, Manufacturing Execution System, and Quality Assurance

solutions enable you to effectively convert raw materials and purchased goods into

finished goods. Cost, quality and response time depend on how well you can manage

your production process and Vantage production management helps you dispatch,

control, monitor, and measure work to be accomplished.

Job Management

Lean Manufacturing

Advanced Quality Management

Manufacturing Execution System

Quality Assurance

Planning and Scheduling

Financial Management

Accounts Receivable

Accounts Payable

General Ledger

Multi-Company Management

Currency Management

Fixed Assets

Payroll/HR

Vantage Accounts Receivable, Accounts Payable, General Ledger, Multi-Company

Management, Currency Management, Fixed Assets, and Payroll/HR

help you monitor and manage invoicing, payments, asset management,

and payroll and benefits to reduce costs and improve cash flow.

Vantage financials can help improve your ability to increase your bottom line -

the ultimate test of your success and competitive advantage.

Forecasting and Master Production Scheduling

Materials Requirements Planning

Scheduling

Advanced Planning and Scheduling

Global Multi-Site Management

Project Management

Vantage Forecasting, Master Production Scheduling, Materials Requirements

Planning, Scheduling, Advanced Planning and Scheduling, Global Multi-Site

Management and Project Management offer distributed applications with

transactional business process flow to allow an enterprise to communicate as if it

were a single site. Whether you are a global, multi-site or single-site manufacturer,

the need for precise and flexible planning and scheduling exists.

Bill of Materials

Routings

Engineering Change and Revision Control

Product Costing

Product Lifecycle Management

Product Configuration

With Vantage customerConnect, supplierConnect, Epicor Portal, salesConnect,

and Electronic Data Interchange you can take advantage of the Internet for faster

and cheaper communication allowing your business to exploit emerging avenues to

find new ways of connecting with your customers. By giving your customers and

business partners access to your online store - 24 hrs a day, seven days a week,

365 days a year - you are providing them with another opportunity to purchase

goods and services from you.

Vantage Business Intelligence, Workflow Management, Service Connect,

Business Process Management, and Dashboard equip you to analyze business

conditions to develop improved business plans, monitor and measure progress

and provide the visibility into day-to-day operations to enable more effective

and timely decision making. Heavy emphasis is placed on the active use of the

right information at the right time for the right person to proactively guide and

readjust the course of the business rather than just passively

measuring its progress.

Vantage Helpdesk, designed to handle your customer

service calls, supports any department performing a service

- customer service, technical support, internal service and

field service. Field Service extends to the dispatching of

field implementation and repair personnel, management

of service inventory and costing. In the case of customer

returns, information is entered as a returned material

authorization and tracked until the proper resolution is

completed. Customer service ensures total life-cycle

management of service requests to the level of satisfaction

your customers demand.

Field Service

Helpdesk

Returned Material Authorization

Estimate and Quote Management

Order Management

Demand Management

Vantage Quote Management, Order Management, and Demand

Management enable you to capture orders and seamlessly integrate with

supply chain,production, fulfillment, and accounting systems. They

automate and improve labor-intensive processes for quoting, proposal

generation, configuration, order entry, shipping, invoicing and

commissions. You can increase sales productivity by increasing accuracy

during the quote and order processes, and identify the right

solution to meet your customers’ needs.

From maintaining detailed contact information, to generating a lead,

developing an opportunity, building/presenting and taking an order,

producing and shipping goods, getting the cash and supporting a customer,

Vantage Contact Management and Marketing and Sales are designed to

enable your organization to create and build lasting relationships with your

customers. Your sales team and customers are allowed real-time involvement

in the entire supply chain process via the Web-based eMarketing and

mobileConnect applications.

Contact Managment

Marketing and Sales

eMarketing

mobileConnect

Customer Relationship Management

Sales Management

Customer Service Management

Business Performance ManagementeBusiness Suite

Product Data Management

Production Management

All enterprise users who interact with the product - project managers, engineers,

salespersons, buyers and quality assurance representative - use the Vantage Bill of

Materials, Routings, Engineering Change and Revision Control, Product Costing,

Product Lifecycle Management and Product Configuration solutions to manage the

critical information traditionally contained in engineering documents, plant floor routings,

change logs, orders and quality documentation, within a single online solution

that is easily shared across the enterprise.

Business Intelligence

Workflow Management

Service Connect

Business Process Management

Dashboard

customerConnect

supplier Connect

Epicor Portal

salesConnect

Electronic Data Interchange

Microsoft .NET Framework

Service-Oriented Architecture

Web Services

Database and Operating System Independence

Business Performance Management

eBusiness Suite

Epicor Vantage Suite Categories

Technology Foundation

dwalter
Rectangle