Values at the heart of leadership
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Transcript of Values at the heart of leadership
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Values at the heart of leadership
National Association of Police Fleet Managers – 3 June 2014
Justin Featherstone MC FRGS
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Distributed and Shared Leadership
• Is a systemic view of leadership in which a greater number of people are involved in leading within their organisation a more resilient and sustainable model?• What part do values play in this
model?
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• “Leadership is the art of accomplishing more than the science of management says is possible.”
• Colin Powell from The Powell Principles by Oren Harari, 2003
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Major General Sir John ‘Shan’ Winthrop Hackett GCB CBE DSO (Bar) MC
• “The whole pattern of life of the professional man-at-arms is designed in a deliberate effort to foster moral values, not just because they are morally desirable in themselves, but because they are essential to military efficiency.”
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What are your values?• What are your top 6 personal
values?• What are the top 6 values of your
police force as you experience them?• When last did you demonstrate
one of these in difficult circumstances?
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Learning (operational) Zones
Comfort
Stretch /learning
Panic /fear
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The Leadership Challenge: The Five Practices of Exemplary Leadership*
• Model the way• Inspire a shared
vision• Challenge the
process• Enable others to act• Encourage the heart*Kouzes & Posner, 1987 & 2012
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WHAT IN YOUR VIEW IS MILITARY LEADERSHIP?
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Core Values – the moral glue
• British Army’s core values:– Selfless Commitment– Courage– Discipline– Integrity– Loyalty– Respect for Others
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Case Study 1 - When values meet reality
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Reflections
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CIMIC House – the environment
• The most attacked British Unit since the Korean War (The Times, Stephen Grey).
• The longest continued defence of a static location by a British Unit since World War 2.
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Tactical environment
• 309 Mortar attacks (760 Rounds).• 595 Rounds over 5-28 Aug 04.• 6 x 107mm Rocket attacks.• 62 x RPG 7 attacks.• 88 major contacts against patrols.• 100+ against Cimic House over 5-28 Aug.• 14 Casualties (48 in 1PWRR BG) – 4 Combat
Stress in Y Coy.
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Maintaining high performance
• Values must be real, relevant and practised
• Empathy and authenticity.• Trust.• “Drink more tea.”• A single Y Company family.• All valued and valuable.
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Combat – Encourage The Heart
• Exhilarating, enervating, roller-coaster.
• Most extreme environment possible.
• Crossing the Rubicon.
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The Medhi Army uprising 5 – 28 Aug 2004
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Sustaining high performance
• Humanity – the emotional landscape.
• Clarity in chaos – linking individual contribution to the collective effort.
• Stress.• The small things count.
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Coming home
• Sustaining the values.• Supporting the family.• Maintaining the
identity.
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Discussion 1: AC130 Spectre Strike• Yesterday you called in an airstrike on an insurgent mortar position.
The strike was successful but 3 civilians were killed when the mortar ammunition exploded (one baby, one old man and a woman).
• Divisional HQ legal tell you that you may not apologise or admit responsibility/liability before they have investigated the case fully, which might take weeks.
• Sharia law dictates reparations must be made within 2 weeks to avoid a blood feud and the local population wish to meet you.
• What will you do?• Use your values list and that of the British Army to support your
decision.
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A sniper’s tale – doing the right thing?
Discussion
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CASE STUDY 2 – OWNING THE VALUES
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• What does a great leader look and sound like?
• What does a great team look like?• Can values be consistently upheld in
new teams facing unfamiliar territory?
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Case Study 2: Inspiring a Shared Vision – Ecuador 2007
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Ecuador
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Values in action• Capability not disability• We will understand each other’s
function and not focus on dysfunction• One voice at a time and everyone’s
opinion to be heard and valued• We will support each other all of the
time• We will challenge others when our
values are not being upheld
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Beyond Boundaries 3
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Case Study 2 - discussion• What has happened and why has this
situation occurred?• What might Julie and the rest of the
team have done to reduce the likelihood of this situation occurring?
• What lessons from the whole case study might transfer to your environments?
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Ethical Leadership principles (Northouse, P., 2010)
Ethical Leadershi
p
Respects others
Shows justice
Manifests
honesty
Builds communit
y
Serves others
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• “Leaders honour their core values, but they are flexible in how they execute them.”
• Colin Luther Powell
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What place have values in supporting operational effectiveness?