VALUE SUMMARYImprovement Portal

Improvement training, engagement, and reporting is traditionally managed at the local departmental level

INTRODUCTIONDisconnect and Disparities in Improvement Work

Varying QI Methodologies Inconsistent Training/Tools Challenge Spreading Beyond

Local Level Misalignment with

Organizational Goals

Be the leading academic medical center in the country in delivering value to patients.

CALL TO ACTION

Vivian Lee, MD MBA PhD

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APPROACHSystem-wide Alignment of Improvement Work

SYSTEMIMPROVEMENTPORTAL1

Launched Jul15

STANDARDIZED METHODOLOGY

Framework is drawn from Lean, Six Sigma, PDSA methodologies, and

generates an A3-style2 1-page project summary.

The value equation encourages improving clinical outcomes, patient experience, and efficiency in cost reduction.

Q $

S+ QUALITY SERVICE

COST

BUILT-IN TRAINING & TOOLSImprovement training videos and helpful tips

embedded in the application support applied

learning.

On-demand access to QI training & problem-solving methods give learners information where & when it is needed.

TRANSPARENCY

Open library to search, sort, filter, track, and report project work

throughout the organization.

Standardized process creates a familiar language for system-wide communication & spread of best practices.

REPORTING ENGAGEMENTTeam member

identification increases collaboration & facilitates

real-time reporting to leadership.

Participating faculty are offered MOC IV credit.Identifying residents as team members aids institutions in meeting CLER reporting expectations.

LOW COSTSOLUTION

As nearly half of US companies use Microsoft SharePoint3, the portal provides a low-cost solution to manage improvement at the system-level.

1 YEAR RESULTSJuly 2015 – July 2016

69% Multidisciplinary

Teams*

93 Opted MOC IV Credit

55% Aligned Organizational Goal

VALUE850+

PROJECTS

*Team consists of 2 or more team member

types

MULTIDISCIPLINARY TEAMS

603 Physicians

131 Trainees 90 APCs

387 Nurses

1302 Staff

25%Cl in ica l

Workforce

850+

SYSTEM-WIDEIMPROVEMENTS

5%

24%

52%

15%

4%

Leader dashboards give transparency to projects involving their faculty and staff.

REFERENCES1. University of Utah Health Care. Value Summary Brief Introduction. YouTube,

22 March 2016. https://www.youtube.com/watch?v=BZTaTd8HrVg2. Shook, John. Toyota’s Secret: The A3 Report. MIT Sloan Review, 9 March

2016. http://sloanreview.mit.edu/article/toyotas-secret-the-a3-report/.3. Miles, Doug. SharePoint 2013 Watch. N.p.: AIIM - The Global Community of

Information Professionals, 2013. PDF.

QUESTIONS?and contact information

Value Summary Program

Value@hsc.utah.edu