Value Stream Mapping. Visualize Your Processes to Reduce Waste!

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What does it really take to develop and test a change

in AC? Let’s draw it!Adam Zolyak

CA AC ⚡ DC Conference 2016

Why are we here?

Why are we here?

“In this session, attendees will work with facilitators and each other to build a value stream map for common types of changes (ex. Churro change) to Agile Central.

The goal is to walk away with a better understanding of our current processes and identify a few valuable improvements to make our lives better.”

Agenda● Welcome (5 min)

● Value Stream Mapping (10min)

● Exercise (20 min)

● Share (10 min)

● Wrap (5 min)

What is value stream mapping?

What the heck is Value Stream Mapping?!

Value Stream Mapping is a visual approach to understand all of the steps in a process - including handoffs, delays,

queues, and failures. Visualizing a process (which no single

person may fully know) helps to identify waste and opportunities for improvement.

Let’s Try An Example!

Getting A Latte @ A Coffee Shop

Review Menu Order / Pay Make Beverage Cream / Sugar



Commitment Value Realized


Review Menu Order / Pay Make Beverage Cream / Sugar30 sec 60 sec 120 sec 30 sec



120 secqueue

120 secqueue

30 sec 60 sec 120 sec 30 sec



120 secqueue

120 secqueue


10% defective



120 secqueue

120 secqueue

10% defective


Observations● 240 active seconds● 240 queue seconds● 480 second cycle time● 2 handoffs● 10% rework● 50% efficiency (active / total time)

Shameless Plug for More Columns

Let’s Do This for Realz!

Open Space ExercisePart 1 (10 minutes)

● Pick a Specific Process● Diagram Process● Annotate Process

Part 2 (10 minutes)

● Discuss Observations● Discuss Options

Part 3 (10 minutes)

● Share

Prep

● Breakup into small groups (6-10) people

● At least a few people should be familiar with the same process

● Some people can just be there to observe

ExerciseStep 1 - 10 Minutes

● Pick a Specific Process and form an Open Space● Diagram The Process


● Annotate Process (times, delays, handoffs, rework, etc)

● Bonus: Calculate efficiency (active time / total time)● Walk Around observing Open Spaces; ask

questions


● If you had $50, $20, $20, $10 to invest in improvements to the process, where would you invest your $50 and why?

● Walk Around observing Open Spaces; ask questions

DebriefGifts, Greats

Now go Value Stream Map the S%!# out of your

processes!Adam Zolyak

CA AC ⚡ DC Conference 2016

Value Stream Mapping. Visualize Your Processes to Reduce Waste!

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Transcript of Value Stream Mapping. Visualize Your Processes to Reduce Waste!