v 5.3 CAPPS v8 - GRATIS EXAM 7 Enter CUPS-SIP ... Which two of the following protocols can be used...

v 5.3 CAPPS v8.0

Number: 642-467Passing Score: 755Time Limit: 120 minFile Version: 5.3

http://www.gratisexam.com/

Cisco 642-467

Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0)

Practice TestVersion: 5.3

Sections1. Cisco Unity Express2. Cisco Unity Connection3. VPIM4. Cisco Unified Presence5. Miscellaneous

Exam A

QUESTION 1Refer to the exhibit. When users try to access the voice-mail system, they hear a fast busy tone. In which twoways does the configuration need to be modified in order to allow calls to reach Cisco Unity Express? (Choosetwo)

Exhibit:

A. The dial peer needs to be a POTS dial peer and needs to use a fully qualified E.164 number.B. The command dtmf-relay sip-notify needs to be added to the dial peer.C. The vad statement needs to be removed.D. The command session protocol sipv2 needs to be added to the dial peer.E. The codec type statement needs to be removed.F. The command codec transparent needs to be added to the dial peer.

Correct Answer: BDSection: Cisco Unity ExpressExplanation

Explanation/Reference:OK. StudentGuide Volume 2 Page 3-35Cisco Unified Communications Manager Express must be configured with a dial peer that is pointing to theCisco Unity Express IP address. The dial peer must have certain configuration settings as follows:- SIP version 2 must be used.- The DTMF relay option must be set to match Cisco Unity Express.- G.711 codec must be used.- Voice activity detection (VAD) must be disabled.

QUESTION 2Which four of the following are required to be defined when configuring a SIP trunk to Cisco Unified Presence?(Choose four.)

A. Presence GroupB. Device NameC. LocationD. SIP Trunk Security ProfileE. Device PoolF. Packet Capture ModeG. SIP ProfileH. DTMF Signal Method

Correct Answer: BDEGSection: Cisco Unified Presence

Explanation

Explanation/Reference:OK .Deployment Guide for Cisco Unified Presence Release 8.5

Procedure: Configuring the SIP Trunk for Cisco Unified Presence

Step 1 Select Cisco Unified Communications Manager Administration > Device > Trunk.Step 2 Select Add New.Step 3 Select SIP Trunk from the Trunk Type menu.Step 4 Select SIP from the Device Protocol menu.Step 5 Select None for the Trunk Service Type.Step 6 Select Next.Step 7 Enter CUPS-SIP-Trunk for the Device Name.Step 8 Select a device pool from the Device Pool menu.Step 9 In the SIP Information section at the bottom of the window, configure the following values: a. In the Destination Address field, enter the dotted IP address, or the FQDN (Fully Qualified DomainName), or the DNS SRV record for the Cisco Unified Presence server. b. Enter 5060 for the Destination Port. c. Select Non Secure SIP Trunk Profile from the SIP Trunk Security Profile menu. d. Select Standard SIP Profile from the SIP Profile menu.Step 10 Select Save.

QUESTION 3When making changes to the Cisco Unified Presence Application Listeners, which step must be taken after theconfiguration changes are made?

A. Manually restart the Cisco SIP Proxy Server.B. Manually restart the Application Listener.C. Manually restart the Cisco Unified Presence Service.D. Manually restart the Cisco Unified Communications Manager Services.E. No action is required.

Correct Answer: ASection: Cisco Unified PresenceExplanation

Explanation/Reference:OK. StudentGuide Volume 3 Page 5-93: Restart the SIP proxy server before any changes made to the application listeners take effect.

QUESTION 4Which two of the following protocols can be used to integrate Cisco Unity Connection with Cisco UnifiedCommunications Manager? (Choose two.)

A. H.323B. SIPC. MGCPD. SCCPE. OSPFF. BGP

Correct Answer: BDSection: Cisco Unity ConnectionExplanation

Explanation/Reference:OK. StudentGuide Volume 1 Page 2-3This lesson explains the difference between integrating Cisco Unity Connection with CiscoUnifiedCommunications Manager by using Skinny Client Control Protocol(SCCP) and by using SessionInitiation Protocol (SIP). The configuration for both protocols is presented in detail.

QUESTION 5Which three components are necessary to import users into Cisco Unity Express from Cisco UnifiedCommunications Manager Express? (Choose two.)

A. Cisco Unified Communications Manager CLI administrator username and passwordB. IP address of the Cisco Unified Communications Manager Express deviceC. end users configured in the Cisco Unified Communications Manager Express databaseD. Cisco Unified Communications Manager web administrator user loginE. JTAPI username and password

Correct Answer: BDSection: Cisco Unity ExpressExplanation

Explanation/Reference:OK. StudentGuide Volume 2 Page 3-93- The Cisco Unity Express user import feature requires Cisco Unified Communications Manager Express webadministrator user login.- JTAPI username and password is required for CUCM not for CUCM Express.

QUESTION 6Which of the following methods can be used to view a VPIM trace on the Cisco Unity Express module?

A. GUIB. CLI


C. GUI and CLID. Cisco Unified RTMT

Correct Answer: BSection: VPIMExplanation

Explanation/Reference:OK. StudentGuide Volume 2 -52- Use the Cisco Unity Express GUI to enable VPIM trace options- Use the Cisco Unity Express command-line interface (CLI) to view trace output.

QUESTION 7What is the procedure for importing users from Cisco Unified Communications Manager Express into CiscoUnity Express?

A. Create the usemame and password in Cisco Unified Communications Manager Express, configure CiscoUnity Express with the CLIadministrator usemame and password, and use the CLI synchronization command under telephony-services to import as many users as are supported by Cisco Unified Communications Manager Express.

B. Create the usemame and password in Cisco Unified Communications Manager Express, configure CiscoUnity Express with the web administrator usemame and password, and click Synchronize Information underthe Administration menu to import as many users as are supported by Cisco Unified CommunicationsManager Express.

C. Create the usemame and password in Cisco Unified Communications Manager Express, configure CiscoUnity Express with the CLI administrator usemame and password, and use the CLI synchronizationcommand under telephony-services to import up to 200 users from Cisco Unified Communications ManagerExpress.

D. Create the usemame and password in Cisco Unified Communications Manager Express, configure CiscoUnity Express with the webadministrator usemame and password, and click Synchronize Information under the Administration menu toimport up to 100 users from Cisco Unified Communications Manager Express.

E. Create the usemame and password in Cisco Unified Communications Manager Express, configure CiscoUnity Express with the webadministrator usemame and password, and click Synchronize Information under the Administration menu toimport up to 200 users from Cisco Unified Communications Manager Express.

Correct Answer: BSection: Cisco Unity ExpressExplanation

Explanation/Reference:OK. StudentGuide Volume 2 Page 3-95Use the following procedure to select a user to import:- Choose Configure > Users > Import. The Import CallManager Users window appears.- Click Find. The CallManager User Search window appears.- Specify User IDs in the field, separated by a space, comma, or a new line.- Tip: You can enter a maximum of 200 user IDs.(means you can import max. 200 users at a time, rest can beimported later on)- Click Find. The Search Results window appears with the results listed. Administrators can view or hide detailsofthe search.- Subscribers that are found in the search can be imported into the Cisco Unity Express database. Theadministrator can select individual user IDs or import all users in the search window. During the import, there isan option to create a mailbox for the imported subscriber.

QUESTION 8When configuring Cisco Unified Communications Manager to integrate with Cisco Unified Presence, as whichentity is the Cisco Unified Presence server defined?

A. media resourceB. application serverC. remote destinationD. intercompany media serviceE. geolocation

Correct Answer: BSection: Cisco Unified PresenceExplanation

Explanation/Reference:OK. StudentGuide Volume 3 -78When you configure theCisco Unified Communications Manager publisher on Cisco Unified Presence from

Cisco Unified Presence Administration > System > CUCM Publisher, the Cisco Unified Presence node isautomatically added to the Application Server list on Cisco Unified Communications Manager.

QUESTION 9Which three of the following Cisco Unified Presence services must be activated manually in order for CiscoUnified Presence to operate? (Choose three.)

A. Cisco UP Sync AgentB. Cisco UP XCP Directory ServiceC. Cisco UP Config AgentD. Cisco UP Presence EngineE. Cisco UP OAM AgentF. Cisco UP SIP ProxyG. Cisco UP XCP RouterH. Cisco UP Client Profile Agent

Correct Answer: ADFSection: Cisco Unified PresenceExplanation

Explanation/Reference:OK. StudentGuide Volume 3 Page 5-89Cisco Unified Presence services are the following:- Cisco UP SIP Proxy: Activate this service on all nodes in the cluster.- Cisco UP Presence Engine: Activate this service on all nodes in the cluster.- Cisco UP Sync Agent: Activate this service on all nodes in the cluster.

QUESTION 10A user is attempting to enter a Call Forward All destination of 00497473263, but after the digit "9" is entered,the system believes that all the digits have been entered and that the Call Forward All destination is 0049.Which system component is most likely misconfigured?

A. Gateway that is used for Call Forward All callsB. Route List that is used for PSTN callsC. Route Group that is used for PSTN callsD. Route Pattern that is used for PSTN callsE. The IP phone does not have access to the partition that is used for PSTN calls

Correct Answer: DSection: MiscellaneousExplanation

Explanation/Reference:OK?All other options seem invalid..

QUESTION 11Refer to the exhibit. When configuring Cisco Unity Connection for LDAP integration, where is the Cisco DirSyncservice activated for Cisco Unity Connection?

Exhibit:

A. Cisco Unity Connection AdministrationB. Cisco Unified ServiceabilityC. Cisco Unified OS AdministrationD. Cisco Unity Connection AdministrationE. Cisco Unity Connection ServiceabilityF. Disaster Recovery System

Correct Answer: BSection: Cisco Unity ConnectionExplanation

Explanation/Reference:OK. StudentGuide Volume 1 Page 2-60: To import users from LDAP, activate the Cisco DirSync service under Tools > Service Activation in CiscoUnified Serviceability.

QUESTION 12Cisco Unified Communications Manager SIP integration with Cisco Unity Connection requires whichconfiguration component to connect to voice mail?

A. Route PatternB. Hunt GroupC. Route GroupD. Hunt PilotE. Trunk Group

Correct Answer: ASection: Cisco Unity ConnectionExplanation

Explanation/Reference:OK. StudentGuide Volume 1 Page 2-32The integration of Cisco Unity Connection and Cisco Unified Conununicafions Manager via SCCP requires ahunt pilot, integration via SIP requires a route pattern.

QUESTION 13The CEO of a company does not want external callers to be able to dial him directly through the Cisco UnityConnection directory search. Which of the following methods is the best way to accomplish this?

A. Do not activate the CEO as a Cisco Unity Connection subscriber.B. Configure a directory call handler that blocks all transfers.C. Configure a directory handler that uses a partition and calling search space to allow calls to everyone except

to the CEO.D. Use the preconfigured partition and calling search space. No other configuration is necessary.E. Configure a restricted partition and assign it to the CEO. Create a directory call handler for external users

with a search scope that does not contain the CEO partition.

Correct Answer: ESection: Cisco Unity ConnectionExplanation

Explanation/Reference:OK? StudentGuide Volume 1 Page 2-76Place the managers in a manager partition so that external users cannot directly dial the managers.

QUESTION 14Refer to the exhibits. An administrator configured VPIM networking between a Cisco Unity Connection (cuc)and Cisco Unity Express (cue) as shown in the exhibits. Which of the following statements is true?

Exhibit:

A. The VPIM configuration is correct.B. The VPIM configuration is incorrect. The VPIM Location for Dial ID 101 is not needed.C. The VPIM configuration is incorrect. The VPIM Location for Dial ID 102 is not needed.D. The configuration is missing the remote phone prefix on both systems.


Explanation/Reference:

QUESTION 15With which client is the MWI synchronized with an IP phone after an email that contains a voice message isopened and the voice message is listened to?

A. IMAPB. SMSC. ExchangeD. POP3E. MMS


Explanation/Reference:OK StudentGuide Volume 1 Page 2-153MWI cannot be synchronized with the IP phone. However, if IMAP clients are used, then MWI is synchronizedafter the user listens to the message.

QUESTION 16Refer to the exhibit. When the Cisco Unity Connection and Cisco Unity Express systems are networkedtogether using VPIM, which of the following statements is true?

Exhibit:

A. The message exchange between the two systems will fail due to overlapping extensions.B. The message exchange between the two systems will succeed because the location IDs are unique.

C. The message exchange between the two systems will fail because the location IDs should be using namesinstead of digits.

D. The message exchange between the two systems will succeed as long as the number of digits for thelocation ID is less than the number of digits used for the extensions.



QUESTION 17What is required on the Cisco Unified Presence server, when integrating Cisco Unified Presence with CiscoUnity Connection, in order for users to be allowed to view, play, sort, and delete voicemail messages?

A. H.323 trunkB. XMPP connectionC. SIP trunkD. AXL configurationE. Voicemail Profile

Correct Answer: ESection: Cisco Unified PresenceExplanation

Explanation/Reference:OK.Deployment Guide for Cisco Unified Presence Release 8.5

Creating Voicemail Profiles on Cisco Unified PresenceYou must create voicemail profiles before you can add Cisco Unified Personal Communicator licensed usersto profiles.

QUESTION 18Which tool is used to help determine the scale and performance of a Cisco Unified Presence multiclusterdeployment?

A. Presence User ProfileB. Presence Capacity Planning ToolC. Cisco Unified Real Time Monitoring ToolD. Cisco Unified Presence ServiceabilityE. Cisco Unified Serviceability


Explanation/Reference:OK. StudentGuide Volume 3 Page 5-50: The Presence User Profile helps determine the scale and performance of a multi-cluster presence deploymentand the number of users that can be supported.

QUESTION 19Refer to the exhibit. Which Cisco Unified Personal Communicator status has the user selected?

Exhibit:

A. AvailableB. Do Not DisturbC. AwayD. In a MeetingE. Out of Office


Explanation/Reference:OK. Exhibit shows: <person-id> 'mblack' <activities>dnd</activities>dnd = Do Not Disturb

QUESTION 20When using integrated messaging with Cisco Unity Express, which capability is available to the end user?

A. The ability to create, send, or reply to voice-mail messages from the email client.B. The ability to delete voice-mail messages or to mark them as read or unread, as they would for email

messagesC. The ability to only mark voice-mail messages as read or unread, as they would for email messages.D. The ability to create, send, delete, or reply to voice-mail messages from the email client.


Explanation/Reference:OK. StudentGuide Volume 2 Page 3-15: Integrated messaging on Cisco Unity Express allows voice-mail users to retrieve, delete, and change the stateof their voice messages through IMAP.

QUESTION 21When configuring a new Cisco Unified Personal Communicator device, which device type should be configuredin Cisco Unified Communications Manager when using Cisco Unified Personal Communicator 8.X?

A. Cisco Unified Personal CommunicatorB. Cisco IP SoftPhoneC. Cisco IP CommunicatorD. Cisco Unified Client Services FrameworkE. It depends on the IP phone that is associated to the Cisco IP SoftPhone

Correct Answer: DSection: Cisco Unified PresenceExplanation

Explanation/Reference:OK. StudentGuide Volume 3 Page 5-118The Cisco Unified Services Framework (CSF) is used for Cisco Unified Personal Communicator version 8.0.When using Cisco Unified Personal Communicator version 7.x, choose Cisco Unified Personal Communicatoras the device type.

QUESTION 22Which methods can be used to change the name of a file that contains a new set of auto-attendant prompts?

A. AvT, CLI, and GUIB. AvTandTUIC. CLI, GUI, and TUID. CLI and GUI

Correct Answer: DSection: Cisco Unity ExpressExplanation

Explanation/Reference:?. StudentGuide Volume 2 Page 3-12does not clearly state anything about RENAMING of prompts

QUESTION 23Which of the following services must be restarted in Cisco Unity Connection Serviceability once you configurethe SMTP server?

A. Connection Conversation ManagerB. Connection MixerC. Connection SNMP AgentD. Connection AdministrationE. No services need to be restarted


Explanation/Reference:OK. StudentGuide Volume 2 Page 4-31Go to the Cisco Unity Connection Serviceability Service Management window to restart ConnectionConversation Manager after SMTP Domain changes.

QUESTION 24How does a notification profile use cascading settings?

A. Cascading settings send incremental messages to each member of the group in a sequential manner assoon as the initial message is received.

B. Cascading settings send a new message to a separate notification group upon receiving a new message.C. Cascading settings allow a single message to be sent to all the members of a notification profile and any

additional cascaded notification groups simultaneously.D. Cascading settings allow additional message notifications to be sent, after a configured time delay, to a

widening circle of recipients.


Explanation/Reference:OK. StudentGuide Volume 2 Page 3-103The Cascading Settings allow additional message notifications to be sent after a configured time delay to awidening circle of recipients.

QUESTION 25When manually configuring users in Cisco Unity Connection, what is the most efficient way of adding the userto the system?

A. COBRASB. Cisco Unity user templatesC. Microsoft Active DirectoryD. Cisco Unity MigrationE. LDAP


Explanation/Reference:? StudentGuide Volume 1 Page 2-139

QUESTION 26In the Chat feature in Cisco Unified Presence, which protocol is used for communication between clients?

A. XMPPB. XCPC. IRCD. XCPPE. XMMP


Explanation/Reference:OK. StudentGuide Volume 3 Page 5-5The chat feature is based on the Jabber Extensible Communications Platform (XCP), which uses XMPP as thechat protocol

QUESTION 27In order for Cisco Unified Presence to show the presence status of an IP phone, which two configuration stepsmust be completed in the Cisco Unified Communications Manager server? (Choose two.)

A. Check the Allow Presence Status check box.B. Associate the end device with the user.C. Allow the SIP publish trunk to forward presence status messages.D. Associate the directory number with the user.E. Enable Cisco Unified Personal Communicator Status flag.

Correct Answer: CDSection: Cisco Unified PresenceExplanation


QUESTION 28Which tool is helpful in obtaining Cisco Unified Personal Communicator log files that can be sent to Cisco TACfor troubleshooting assistance?

A. Cisco Unified RTMTB. Cisco Unified Presence System TroubleshooterC. Cisco Unified Presence ViewerD. Problem Reporting ToolE. Cisco Unified Personal Communicator Viewer


Explanation/Reference:OK. StudentGuide Volume 3 Page 5-179The Problem Report tool creates a dump on the user desktop, archived with a zip and containing theusername and time stamp in the file name. This file can also be sent to Cisco Technical Assistance Center(TAC) when processing Cisco TAC cases.

QUESTION 29Refer to the exhibit. Which of the following VPIM configurations should be performed on Cisco UnityConnection for VPIM interworking between the two voice-mail systems?

Exhibit:

A. VPIM Location for Dial ID 101B. VPIM Location for Dial ID 102C. VPIM Location for both Dial ID 101 and 102D. None, if you enable blind addressing on Cisco Unity Connection.

Correct Answer: ASection: VPIMExplanation


QUESTION 30What are two ways that a Cisco Unity Connection system can dispose of transferred calls? (Choose two.)

A. supervised transferB. directed transferC. unsupervised transferD. release the callE. release to switchF. release to VPIM

Correct Answer: AESection: Cisco Unity ConnectionExplanation


QUESTION 31Refer to the exhibit. When the Cisco Unity Connection and Cisco Unity Express systems are networkedtogether using VPIM, which of the following statements is true?

Exhibit:

A. The message exchange between the two systems will fail due to a conflict between the location ID andextension.

B. The message exchange between the two systems will succeed because the combination of location IDsand extensions is unique.

C. The message exchange between the two systems will fail because the location IDs should be using namesinstead of digits.

D. The message exchange between the two systems will only succeed toward the Cisco Unity Express site.


Explanation/Reference:OK. StudentGuide Volume 2 Page 4-14The only obvious answer supporting following statement:In VPIM Networking, each site is assigned aunique numeric location ID.

QUESTION 32A Cisco Unity Express administrator has configured three applications: voice mail and two auto- attendants.Cisco Unity Express supports a maximum of eight ports. The voice-mail application is configured for threemaxsessions. The two auto-attendants are configured for four maxsessions each. What will be the result ifthree voice-mail sessions are in use and three callers dial into both auto-attendants?

A. All the sessions will be permitted because 10% more ports are supported per Cisco Unity Express license.B. It will depend on which caller tries to reach the auto-attendant last. That call will not go through.C. The Cisco Unity Express auto-attendant will place the call on hold for up to 30 seconds to wait for a port to

open up. If a port does not open up, the call is dropped.D. An application can borrow a single port from another application if one is available to handle a peak call

load. If there are no ports available, the call is dropped.



QUESTION 33While attempting to enable the SIP publish trunk in Cisco Unified Presence, it is observed that there is no trunkthat is displayed in the drop-down list Which previous configuration step should be verified?

A. Verify that the trunk has the correct IP address.B. Verify that the trunk has been enabled for SIP Notify.C. Verify that the Cisco Messaging Interface service has been started.D. Verify that the trunk was selected in the Cisco CallManager service parameters.E. Verify that the CUCM service was restarted after configuration.


Explanation/Reference:OK. StudentGuide Volume 3 Page 5-91If no value for the CUCM SIP Publish Trunk parameter appears, verify that the SIP trunk was set in the CiscoCallManager service parameters on Cisco Unified Communications Manager.

QUESTION 34An IP phone user reports that they are unable to set the Call Forward All feature on their phone. The userreports that they press the CfwdAII softkey and enter the desired telephone number, but the phone does notaccept it. What could be causing this issue?

A. The user is entering too many digits for the destination number.B. Cisco Unified Communications Manager does not control Call Forward.C. The Call Forward All service parameter is not enabled.D. The Call Forward All option of the IP phone does not have a CSS defined.E. The Call Forward All enterprise parameter is not enabled.

Correct Answer: DSection: MiscellaneousExplanation

Explanation/Reference:OK. StudentGuide Volume 1 Page 2-7Unless a CSS is set (in other words, if there are no route patterns in the <None> partition), a destination cannotbe entered.

QUESTION 35Refer to the exhibit. An IP phone user cannot log in to their Cisco Unity Connection voice mailbox with theirPIN. Which command will most likely resolve the issue?

Exhibit:

A. dtmf-reIay rtp-nteB. mgcp dtmf-relay CODEC all mode out-of-bandC. dtmf-relay h245-alphanumericD. dtmf-relay sip-notify


Explanation/Reference:wrong in AT. StudentGuide Volume 1 Page 2-165

The user cannot login via PIN.- Users might have entered the wrong PIN.- DTMF tones are not transmitted. * ForSIP phones, use the dtmf-relay rtp-nte command.- The account is locked because the wrong PIN was entered.

This issue typically happens with Session Initiation Protocol (SIP) phones on Cisco Unified CommunicationsManager Express. Verify the directory number configuration on Cisco Unified Communications ManagerExpress for the following command:

voice register pool 1id mac 0024.C445.5561type 7965number 1 dn 1dtmf-relay rtp-nte

Without the dtmf-relay rtp-nte command, no DTMF tones are sent. For Skinny Client Control Protocol (SCCP)phones, the DTMF tones are sent correctly by default.

QUESTION 36Which four of the following will allow a Cisco Unity Express system administrator to add new mailboxes to thesystem? (Choose four.)

A. Choose Voice Mail > Mailboxes to add new mailboxes.B. Choose User Defaults > Create Mailbox.C. Choose Configure > Users and check the Create Mailbox check box.D. Choose Configure > Groups. The Configure Groups window appears. Click Add. The Add a New Group

window appears. Complete the information fields and check the Enable notification for this user/groupcheckbox.

E. Choose Voice Mail > VM Defaults and click Add Mailboxes.F. Mailboxes can be created when users are imported from Cisco Unified Communications Manager Express.

Correct Answer: ACDFSection: Cisco Unity ExpressExplanation


QUESTION 37Refer to the exhibit. The trace shows an inbound VPIM message to Cisco Unity Connection, which has beennetworked with Cisco Unity Express. What is the location ID for Cisco Unity Express?

Exhibit:

A. UC801B. 801C. Location ID is not transmitted in VPIM.D. 4001

Correct Answer: CSection: VPIMExplanation

Explanation/Reference:OK.All other options are wrong.

QUESTION 38Which troubleshooting tool is used to check and verify the individual modules in the Cisco Unified Presenceserver?


A. Cisco Unified Real Time Monitoring ToolB. Cisco Unified Presence System TroubleshooterC. Cisco Unified Presence Monitoring ToolD. Cisco Unified Presence Viewer


Explanation/Reference:OK. StudentGuide Volume 3 Page 5-167The System Troubleshooter helps the administrator to check the modules of Cisco Unified Presence

QUESTION 39In Cisco Unity Connection, to which three objects can a search space or scope be assigned? (Choose three.)

A. GatewayB. MWI NumberC. VPIM LocationD. TrunkE. Call HandlersF. Directory numberG. Routing Rules

Correct Answer: CEGSection: Cisco Unity ConnectionExplanation

Explanation/Reference:OK. StudentGuide Volume 1 Page 2-77In Cisco Unity Connection, search spaces are assigned to the following components:- User primary extensions (users with mailboxes)- Routing rules (direct and forwarded)- System call handlers- Phone directory handlers- Voice-enabled directory handlers- VPIM locations

QUESTION 40Which of the following statements is true about blind addressing in Cisco Unity Connection?

A. Blind addressing is used when the voice-mail user at the remote system is unavailable.B. Spell-by-name is not available when blind addressing is used, because the destination user is unknown to

the system.C. When blind addressing is used, the validity of the destination user is known to the originating voice-mail

system before sending the messageD. Blind addressing is only used when networking with Cisco Unity Express systems.


Explanation/Reference:OK. StudentGuide Volume 2 Page 4-19In blind addressing, Spell-by-name is not available because the destination user is unknown to the system.

QUESTION 41By default, what are two options that are presented to callers for forwarded calls into a Cisco Unity Connectionsystem? (Choose two.)

A. Log in to their mailbox.B. Listen to the opening greeting.C. Leave a message if forwarder has a mailbox.D. Enter user ID and PIN.E. Log in to remote mailbox.

Correct Answer: BCSection: Cisco Unity ConnectionExplanation

Explanation/Reference:OK. StudentGuide Volume 1 Page 2-89.In forwarded calls, users can:- Leave a message, rf forwarded number has a mailbox- Listen to the standard opening greeting

QUESTION 42What should be done after the initial configuration of the Cisco Unified Communications Manager and CiscoUnified Presence integration?

A. Restart the Cisco SIP Proxy Server.B. Restart the Application Listener.C. Restart the Cisco Unified Presence Service.D. Restart the Cisco Unified Communications Manager Services.E. No action is required.

Correct Answer: CSection: Cisco Unified PresenceExplanation

Explanation/Reference:?, AT answer is 'No action is required.". StudentGuide Volume 3 Page 5-96After the initial configuration is done, restart the Cisco Unified Presence server before starting the first CiscoUnified Personal Communicator.

QUESTION 43From which call handler are callers transferred to the operator call handler without any caller input?

A. after-hours greetingB. alternate greeting

C. standard greetingD. opening greetingE. directory greeting

Correct Answer: DSection: Cisco Unity ConnectionExplanation

Explanation/Reference:OK. StudentGuide Volume 1 Page 2-112In the Opening Greeting call handler, the standard and the closed greetings are predefined recordings. Duringbusiness hours, callers are transferred tothe Operator call handler, without any input.

QUESTION 44When integrating Cisco Unified Presence with Microsoft Exchange, which interface is used for communicationbetween the Cisco Unified Presence server and the Microsoft Exchange server?

A. OWAWebDAVB. XMPPC. XML over HTTPD. XCPOWAE. XCPWebDAV


Explanation/Reference:OK. StudentGuide Volume 3 Page 5-35Cisco Unified Presence communicates with the Microsoft Exchange Server using Outlook Web Access (OWA),a Web-Based Distributed Authoring and Versioning (WebDAV) interface that is available on the MicrosoftExchange Server.

QUESTION 45When using IMAP to access voice-mail messages from Cisco Unity Express, which two of the followingdescribe how messages are downloaded and what type of messages can be viewed? (Choose two.)

A. Messages are downloaded as email messages.B. All voice-mail messages must be downloaded if Cisco Unity Express is being accessed from an IMAP client.C. Voice-mail messages are downloaded as email attachments.D. Subscribers can retrieve all types of voice-mail messages except private and broadcast messages.E. Voice-mail messages are downloaded using the Cisco Unity Express IMAP client plug-in.

Correct Answer: CDSection: Cisco Unity ExpressExplanation

Explanation/Reference:OK. StudentGuide Volume 2 Page 3-122The voice-mail messages are downloaded as attachments to email messages. Subscribers cannot retrieve thefollowing types of messages from their personal mailboxes:- Broadcastmessages- Private messages

QUESTION 46

Refer to the exhibit. When configuring the default user settings, which section is used to configure thepassword guidelines that are used by the system for each user?

Exhibit:

A. RolesB. Authentication RulesC. Restriction TablesD. Service ParametersE. Enterprise Parameters


Explanation/Reference:OK. StudentGuide Volume 1 Page 2-52Authentication rules can be set for the password (not with LDAP authentication) and PIN. For example, aminimum credential length that is set to three and that disables the check for trivial passwords would allow the

PIN 123

QUESTION 47An external caller calls into the corporate directory handler extension and selects the option to dial by name.The caller enters the digits "633" for user Mike Lee. The user is located in the directory and Cisco UnityConnection attempts the transfer, but the call fails. What is the most likely cause of this issue?

A. User Mike Lee does not exist.B. Incorrect or missing search space in the directory call handlerC. The Call Transfer service parameter is not enabled.D. User Mike Lee is not listed in the directory.E. Voice ports are out of service



QUESTION 48You need to configure a Cisco Unity Express module to support multiple auto-attendants. How manysimultaneous auto-attendants are supported and how many scripts can be stored on the Cisco Unity Expressmodule?

A. One default and up to 8 custom auto-attendant scripts are supported, and a total of 16 scripts are stored.B. Eight custom auto-attendant scripts are supported and a total of 9 scripts are stored.C. One default and up to 16 custom auto-attendant scripts are supported, and a total of 17 scripts are stored.D. One default and up to 8 custom auto-attendant scripts are supported, and a total of 9 scripts are stored.

Correct Answer: ASection: Cisco Unity ExpressExplanation

Explanation/Reference:OK. StudentGuide Volume 2 Page 3-133In addition to the default system auto-attendant, Cisco Unity Express supports a maximum of eight customauto-attendant applications resident on system. Cisco Unity Express supports the following:- A maximum of 16 scripts

QUESTION 49Refer to the exhibit. When the User Defaults parameters are used, at what point can the system administratorchange these settings for specific end users?

Exhibit:

A. when the system administrator adds the end user to a specific user groupB. when the system administrator creates a new end userC. when the system administrator edits the existing end-user privilegesD. when the system administrator edits the AAA "Authentication" settings for a specific end user


Explanation/Reference:OK. StudentGuide Volume 2 Page 3-65After configuring defaults, the administrator can change the password policy for an individual user when addinga new user.

QUESTION 50Refer to the exhibit. When users press the "messages" button on their IP phones to check voice mail, they arehearing a busy signal. What is causing the issue?

Exhibit:

A. The Directory Number field is misconfigured.B. The Port Name field is misconfigured.C. The Device Name Prefix field is misconfigured.D. The Calling Search Space field is misconfigured.E. The Partition field is misconfigured.

Correct Answer: CSection: Cisco Unity ConnectionExplanation

Explanation/Reference:?. StudentGuide Volume 1 Page 2-27Device Name Prefix field in CUC must match, port name field in CUCM.

QUESTION 51Refer to the exhibit. In order for the Instant Messaging feature in Cisco Unified Presence to function, whichservice is specific to the feature and required to be activated?

Exhibit:

A. Cisco UP Sync AgentB. Cisco UP XCP Message ArchiverC. Cisco UP XCP Authentication ServiceD. Cisco UP XCP XMPP Federation Connection ManagerE. Cisco UP XCP Text Conference ManagerF. Cisco UP XCP Web Connection Manager

Correct Answer: ESection: Cisco Unified PresenceExplanation

Explanation/Reference:OK. StudentGuide Volume 3 Page 5-9Cisco UP XCP Text Conference Manager:The Cisco Unified Presence XCP Text Conference Manager supports the chat feature. The chat feature allowsusers tocommunicate with each other in online chat rooms.

QUESTION 52Which two of the following are Cisco Unity Connection components that, when changed, will not affect thesettings of existing users? (Choose two.)

A. Contact TemplatesB. Users TemplatesC. Enterprise ParametersD. Service ParametersE. Call Handlers

Correct Answer: ABSection: Cisco Unity ConnectionExplanation

Explanation/Reference:OK. StudentGuide Volume 1 Page 2-39- A change in the Enterprise or Service Parameters immediately affects all entities.

- A change in General settings immediately affects all entities.- The user, call handler, and contact templates can override the general settings for new objects becauseparameters are copied from the template during the creation of a new object.

QUESTION 53An administrator does not want all of the IP phones in the network to have access to the Cisco IP PhoneMessenger service. Which two steps should be taken to prevent the phones from subscribing to that service?(Choose two.)

A. Create an IP phone ACL.B. Enable the Enterprise Subscription option on the service.C. Disable the Enterprise Subscription option on the service.D. Put the service in a separate partition.E. Manually subscribe the desired phones to the service.

Correct Answer: CESection: Cisco Unified PresenceExplanation

Explanation/Reference:OK. StudentGuide Volume 3 Page 5-110If using an enterprise subscription, it is not necessary to add the service manually to an IP phone or deviceprofile. Otherwise you can add the service manually to an IPphone or device profile.

QUESTION 54Which of the following applications collects, distributes, and aggregates user attributes and capabilities?

A. Cisco Unity ConnectionB. Cisco Unified PresenceC. Cisco Unified Communications ManagerD. Cisco Unified Personal Communicator


Explanation/Reference:OK. StudentGuide Volume 3 Page 5-4By definition:Cisco Untfied Presence Collects, aggregates, and distributes user capabilities and attributes so that CiscoUnified Personal Communicator users can see the status of the contacts.

QUESTION 55Refer to the exhibit. An administrator configured VPIM networking between a Cisco Unity Connection (HOCUC) and Cisco Unity Express (Branch CUE). Which of the following statements is true?

Exhibit:

A. The VPIM configuration is correct.B. The VPIM configuration is incorrect. The VPIM Location for Dial ID 101 is not needed.C. The VPIM configuration is incorrect. The VPIM Location for Dial ID 102 is not needed.D. The VPIM configuration is incorrect. The VPIM Location for Dial ID 101 is not needed. Only the Local

Location ID 101 is needed.E. The VPIM configuration is incorrect. The VPIM Location for Dial ID 102 is not needed. Only the Local

Location ID 102 is needed.

Correct Answer: ASection: VPIMExplanation

Explanation/Reference:?. AT StudentGuide Volume 2 Page 4-44

QUESTION 56Refer to the exhibit. Which five of the following commands will integrate a Cisco Unity Express module with aCisco Unified Communications Manager Express router. (Choose five.)

Exhibit:

A. ip route 10.1.131.2 255.255.255.255 interface Service-Engine 1/0B. service-module ip address 10.1.130.2 255.255.255.0C. ip unnumbered Loopback0D. service-module ip address 10.1.131.2 255.255.255.0E. service-module ip default-gateway 10.1.131.1F. ip unnumbered vlan130G. service-module ip default-gateway 10.1.30.1.1H. interface lntegrated-Service-Engine1/0

Correct Answer: ACDEHSection: Cisco Unity ExpressExplanation

Explanation/Reference:OK. StudentGuide Volume 2 Page 3-33

The following is an example of unnumbered configuration:

interface FastEthernet 0/0 ip address 10.3.6.1 255.255.255.0

interface Integrated-Service-Engine 1/0 ip unnumbered FastEthernet 0/0 service-module ip address 10.3.6.128 255.255.255.0 ! -- Service Module IP address is inthe same subnet of fa 0/0 service-module ip default-gateway 10.3.6.1 ! -- Default Gateway IP address must bepointing to fa 0/0

ip route 10.3.6.128 255.255.255.255 Service-Engine 1/0 ! -- This IP address must be thesame as service-module ip address

QUESTION 57What is the system default language that is used by Cisco Unity Connection after the initial installation?

A. English (United Kingdom)B. English (United States)C. The default language is not set at installation and must be set after installation.D. The default language is dependent on the license and the language files that are selected during installationE. The default language is defined at installation and unchangeable after the initial installation.


Explanation/Reference:OK. StudentGuide Volume 1 Page 2-38The general settings (System Settings > General Configuration) allow the administrator to modify the defaultsettings:- Time Zone depends on settings that are configured during the installation. The time zone can be changed atany time.- System Default Language is English (US).- System Default TTS Language is English (US).

QUESTION 58Which six of the following commands are necessary to configure two ephone-dns that will provide MWI on andoff functions for Cisco Unity Express? Extension 2598 turns off MWI, extension 2599 turns on MWI, andextensions use four digits. (Choose six.)

A. extension 2598....B. ephone-dn 10C. number 2598....D. mwi enableE. number 2599....F. mwi onG. extension 2599....H. ephone-dn 11I. mwi disableJ. mwi off

Correct Answer: BCEFHJSection: Cisco Unity ExpressExplanation

Explanation/Reference:OK. StudentGuide Volume 2 Page 3-37Sample Ephone-dn MWI on and off configuration:ephone-dn 18 number 2599.... mwi on

ephone-dn 19 number 2598.... mwi off

QUESTION 59When using Cisco Unity Connection, which call handler type offers different call actions based on the digits thatare selected?

A. digit analysisB. systemC. directoryD. interviewE. call management

Correct Answer: B

Section: Cisco Unity ConnectionExplanation

Explanation/Reference:OK. StudentGuide Volume 1 Page 2-96System call handlers are used for greetings and can offer the caller different call actions per digit selection.

QUESTION 60Drag the steps from the left and drop them in the spaces on the right, in their correct sequence, in order tosuccessfully complete a SIP call from Cisco Unified Communications Manager Express to Cisco Unity Express.

Select and Place:

Correct Answer:

Section: Cisco Unity ExpressExplanation

Explanation/Reference:OK. StudentGuide Volume 2 Page 3-198The following summarizes a successful SIP call setup:- Send INVITE message- Receive 100 Trying- Receive 180 Ringing- Send 200 OK

- Receive ACK

QUESTION 61Which two of the following statements are true about VPIM? (Choose two)

A. VPIM is used to exchange email messages between different voice-mail systems.B. voice-mail systems that are using VPIM must have unique extensions.C. VPIM must use a location ID for each voice-mail system.D. VPIM must be used when internetworking Cisco Unity Connection and Cisco Unity Express.E. VPIM users cannot be regular voice-mail users.F. VPIM message use a similar format to SIP SDP messages, as defined in RFC 3281.

Correct Answer: ADSection: VPIMExplanation

Explanation/Reference:?. This is also true for VPIM:' VPIM must use a location ID for each voice-mail system '.

StudentGuide Volume 2 Page 4-14In VPIM Networking, each site is assigned a unique numeric location ID. In the example, the Cisco UnityConnection site is assigned location ID 123, and the Cisco Unity Express site is assigned location ID 408.

QUESTION 62Which tool is used to migrate users from Cisco Unity to Cisco Unity Connection?

A. CSV importB. LDAP importC. Exchange Synch importD. COBRAS importE. Cisco Unity Migration Assistant


Explanation/Reference:OK. StudentGuide Volume 1 Page 1-24Administrators can use the Consolidated Object Backup and Restore Application Suite (COBRAS) tomigrate users, with or without their messages, from a Cisco Unity system to a Cisco Unity Connection system

QUESTION 63Refer to the exhibit. In which three ways does the configuration need to be modified in Cisco UnifiedCommunications Manager Express so that the administrator can open a session with Cisco Unity Express?(Choose three.)

Exhibit:

A. Edit the IP address of the service module.B. There is nothing wrong with the configuration. The lntegrated-Service-Engine1/0 needs to be restarted.C. Edit the IP route statement to change the IP subnet mask to 255.255.255.0.D. Add the IP subnet mask to the service-module ip default-gateway statement.E. Edit the IP address in the IP route statement.F. Add the ip unnumbered Loopback0 command to interface Integrated-Service-Engjne1/0.

Correct Answer: AEFSection: Cisco Unity ExpressExplanation

Explanation/Reference:wrong in AT (C,D,E).

StudentGuide Volume 2 Page 3-33The following is an example of unnumbered configuration:

interface FastEthernet 0/0 ip address 10.3.6.1 255.255.255.0

interface Integrated-Service-Engine 1/0 ip unnumbered FastEthernet 0/0 service-module ip address 10.3.6.128 255.255.255.0 ! -- Service Module ip address is insame subnet of fa 0/0 service-module ip default-gateway 10.3.6.1 ! -- Default Gateway IP address must bepointing to fa 0/0

ip route 10..3.6.128 255.255.255.255 Service-Engine 1/0 ! -- This IP address must be the

same as service-module ip address

QUESTION 64When a user password is changed on Cisco Unified Communications Manager Express, how is that changepropagated to Cisco Unity Express?

A. The change is automatic; there is no Cisco Unity Express administrator intervention required.B. The user password in Cisco Unity Express does not need to match the user password in Cisco Unified

Communications Manager Express because they are separate systems.C. The Cisco Unity Express administrator needs to change the password and PIN every time a change is

made to the user account in Cisco Unified Communications Manager Express.D. The Cisco Unity Express administrator needs to synchronize the user account in Cisco Unified

Communications Manager Express by importing the user again.E. The Cisco Unity Express administrator needs to change the user password to match the password in Cisco

Unified Communications Manager Express.

Correct Answer: CSection: Cisco Unity ExpressExplanation

Explanation/Reference:OK. StudentGuide Volume 2 Page 3-92When changing a Cisco Unified Communications Manager Express user password on Cisco Unity Express withConfigure > Users, the password for that user is also updated on Cisco Unified Communications ManagerExpress. However, the reverse is not true. A user password that is changed on Cisco UnifiedCommunications Manager Express will not be updated to Cisco Unity Express.

QUESTION 65Refer to the exhibit. When SMTP messages are being blocked by a firewall, which of the followingimplementations can be performed on Cisco Unity Connection to rectify this issue?

Exhibit:

A. Ensure that messages can be sent in MIME format in Cisco Unity Connection.B. Change the SMTP port number to match those ports that are used for the audio.C. Configure an SMTP smart host, where all SMTP traffic can be sentD. There are no workarounds to this problem

Correct Answer: CSection: Cisco Unity ConnectionExplanation

Explanation/Reference:wrong in AT 'Ensure that messages can be sent in MIME format in Cisco Unity Connection'.

StudentGuide Volume 2 Page 4-32Cisco Unity Connection can route SMTP messages for VPIM locations or for other digitally networked CiscoUnity Connection servers through the smart host. For example, use the smart SMTP host when a firewallprevents direct SMTP communication with the remote voice messaging system.

QUESTION 66What is the difference between direct routing and forward routing in Cisco Unity Connection?

A. origin of the callB. destination of the callC. on-net callD. off-net callE. There is no difference.


Explanation/Reference:OK. StudentGuide Volume 1 Page 2-92The difference between direct routing and forward routing is the origin of the call.

QUESTION 67Refer to the exhibit. If the Cisco Unity Express administrator sets the lockout policy to Temporary, with atemporary lockout duration of 5 minutes and a maximum number of failed attempts of 3, what must the enduser do if they have exhausted their maximum number of failed attempts?

Exhibit:

A. The end user must contact the Cisco Unity Express administrator to have the default user password reset.B. The end user must wait for the temporary timeout to expire before attempting to login again.C. The end must use the end-user privileged-level password to gain access to Cisco Unity Express, but they

will only be able to view end-user settings.D. The end user must contact the Cisco Unity Express administrator to reset the default user temporary timer if

they need to log in before the temporarily timer expires.


Explanation/Reference:OK.

QUESTION 68From which entity does a Cisco Unified Personal Communicator device receive its TFTP server address whenit is integrated with a Cisco Unified Presence Server for failover?

A. Cisco Unified Presence serverB. Cisco Unified Communications Manager TFTP serverC. Device profile in Cisco Unified Communication ManagerD. Manually created upon installation of Cisco Unified Personal CommunicatorE. Cisco Unified Personal Communicator does not use TFTP.


Explanation/Reference:OK. 5-31Cisco Unified Personal Communicator connects to the primary TFTP server (whose address is retrieved fromCisco Unified Presence) at startup.

QUESTION 69Which term is used to define Cisco Unified Presence communication between cluster? - choose one

A. interclustering B. clustering C. domain D. federation



QUESTION 70When integrating unity connection with presence, what are the option of the SIP trunk that should be selected:Choose three

A. Accept Presence Subscription B. Accept unsolicited notificationC. Accept Replaces HeaderD. Accept out of dialog

Correct Answer: BCDSection: MiscellaneousExplanation


QUESTION 71For Cisco Unity Express to send message notifications to external telephony devices, what must beconfigured?

A.B. The integrated Cisco Unified Communications Manager Express voice-mail solution must be configured for

PSTN access C.D.

Correct Answer: BSection: (none)Explanation


QUESTION 72What is required of a user to retrieve voice mail once they are notified of a new message by Cisco Unity Connection Message notification on their mobile phone?

A. PasswordB. PIN C. user ID D. user extensionE. FAC



QUESTION 73Which call handler is used to ask questions and it send to recipient ?

A. alternate greetingB. standard greeting C. interview D. directory

Correct Answer: CSection: MiscellaneousExplanation


QUESTION 74In what situations is a UserID and PIN required for Voicemail access within Unity connection?

A. unsubscibed B. subscribed but not forwarding extension C. sip phones are always required to enter userID and PIN D. sccp phones are always required to enter userID and PIN E. Calling into voicemail from a remote location

Correct Answer: CESection: Cisco Unity ConnectionExplanation

Explanation/Reference:c?

QUESTION 75After the initial Cisco Unity Connection installation, how and where can the time zone be changed?

A. The Cisco Unity Connection time zone can be changed from the Cisco Unified Operating SystemAdministration GUI

B. The Cisco Unity Connection time zone can be changed from the Cisco Unified Communications ManagerGUI

C. The Cisco Unity Connection time zone can be changed from the Cisco Unified Operating System CLID. The Cisco Unity Connection time zone can be changed from the Cisco Unity Connection CLIE. The Cisco Unity Connection time zone cannot be changed after the initial installation. A reinstallation is

required



QUESTION 76For Cisco Unity Express to send message notifications to external telephony devices, what must beconfigured?

A. Cisco Unity Express must be integrated with an external IMAP clientB. The integrated Cisco Unified Communications Manager Express voice-mail solution must be configured for

PSTN accessC. Each individual or group must have the notification profile set to forward urgent messagesD. The default profile vm-notif-profile needs to be changed to reflect the name of the new notification profile




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