UWSD Five-Year Community Impact Progress Report

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FIVE-YEAR COMMUNITY IMPACT PROGRESS REPORT 170,000 LIVES CHANGED $14 MILLION INVESTED 40,000 SUPPORTERS LIVING UNITED Photo: Studio M La Jolla

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United Way of San Diego County’s Five-Year Community Impact Report showcases what it takes to create long-term social change in San Diego. Learn how we invested donations, who we served, our strong community partnerships, and the ongoing progress we’re making toward improving the Education, Income and Health in our region.

Transcript of UWSD Five-Year Community Impact Progress Report

Page 1: UWSD Five-Year Community Impact Progress Report

FIVE-YEAR COMMUNITY IMPACT PROGRESS REPORT 170,000 LIVES CHANGED • $14 MILLION INVESTED • 40,000 SUPPORTERS LIVING UNITED

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IMPACTING OUR COMMUNITY

The needs of our community are layered and complex. They can seem overwhelming, but at United Way of San Diego County, we have planted solutions in our soil, and we have a great stake in seeing them grow.

Above all, we thank our partners – organizations like Community Housing Works, the Inter-national Rescue Committee, Social Advocates for Youth, Rady Children’s Hospital, Promises to Kids, just to name a few. We couldn’t write about our successes without their collabora-tion and implementation. Together, we’re improving lives all over San Diego.

By acting together we brought about positive change in our community that we could never have achieved alone. How did we accomplish this? Community Impact.

We meant what we said in 2006 when we created a new approach to solving specific com-munity issues. Community Impact is driven by results, connected to the community through volunteer experts and community leaders. It starts with a thorough assessment of needs and analysis of best-practice results. It continues with a rigorous competitive grant process that seeks out and funds the most effective programs and collaborations.

For the last five years, we’ve worked to develop this strategy, researching the best ways to invest our donor’s resources and the right agencies to bring our goals to life. Between 2006 and 2011, United Way invested nearly $14 million in innovative initiatives. Each was chosen because they used a collaborative model to address the most fundamental challenges in Education, Income, and Health. Our partner agencies have more than delivered on their promise: they have produced measurable results and lives have been changed for the better.

Safe homes and neighborhoods. Engaged and educated parents. We’ve heard these themes again and again, reminding us that children only spend 20% of their time in school; that they need support and encouragement from all aspects of their lives, both inside and outside the classroom. Thanks to programs like SafeCare,® the evidence-based parent education initiative we funded for five years, close to 1,200 families in San Diego County and nearly 2,000 children have benefited. Through our Bright Futures Initiative, hundreds of youth are learning financial educa-tion and job skills to enhance their futures. Better Dads, Better Kids helps low-income and military dads learn the importance of their roles as fathers. And Project 25 has moved 35 chronically home-less individuals off the streets and into permanent housing with support services, saving taxpay-ers millions of dollars in public resources like emergency rooms and ambulance rides.

A CHILD who isn’t reading well by third grade or is abused or neglected is less likely to succeed in school, or become a productive member of the community. That affects us all.

A PARENT who can’t earn enough to support a family is more likely to get into debt or become homeless, and less likely to be a contributing member of the community, which affects us all.

A CHRONICALLY HOMELESS PERSON with mental or physical health conditions that are not managed, who doesn’t get the help they need until the emergency room, exhausts public re-sources and affects us all.

ONE MISSION FOR THE COMMON GOOD, THROUGH COMMUNITY IMPACT

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In the following pages, you’ll read more about these programs and the people who got a second chance at life thanks to United Way volunteers, donors, and supporters. Together, we have made all the difference.

Through Community Impact, we not only have the power to change lives, we can change the future of our children … and our children’s children.

This year, we’re digging deeper to understand the challenges we face. We’re listening to the voices of San Diegans through our Community Conversations to hear what needs to get done. Most of all, we’re keeping our goals in mind: improving the Education, Income and Health in our region.

Doug Sawyer Carol WilliamsPresident and CEO Vice President, Community Impact

OUR RESULTS

EDUCATIONTotal invested: $242,000

nEarly-grade reading support

nSchool attendance initiative

nEducation research

INCOME Total invested: $5 million

nTotal adults helped: 114,000

nTotal youth helped: 36,400

HEALTH Child Abuse & Neglect

Total invested: $5.1 million

nParents & children helped: 10,500

nTrained staff: 235 (increase capacity in community)

HOMELESSHome Again: Ending Chronic Homelessness in San Diego

Total invested: $2.5 million

nNumber of people helped : 5,200

VOLUNTEER ENGAGEMENTVolunteer capacity building and outreach in non-profit sector

Total invested: $219,000

BASIC NEEDS AND NON-PROFIT SUPPORT Response to critical needs

Total invested: $950,000

nFood, shelter, other basic needs

nCapacity-building support for non-profit sector

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HOW WE INVESTEDWhen we began investing under the Community Impact model in 2007, our primary focus was on Income and Health initiatives. More than 70% of investments have been made in strategies that increase the financial stability of local working families and also correct and prevent the underlying causes of child abuse and neglect. Initial investment in ending homelessness focused on building the ten-year plan and solidi-fying the partnerships that would ensure its effectiveness once funding began. Early on, we also invested in case management and supportive services offered at winter shelters to help move and keep individuals into more permanent housing. Recently, we began funding a public-private partnership known as Project 25 to help the homeless who are most at risk of dying on the streets and are also the most costly to taxpayers. The remainder of our community investment was made in Education pilot programs, quantitative and qualitative research, activating Education Volunteers and in Basic Needs such as food, utility and other short-term assistance.

nEducation 1.7%

nIncome 35.7%

nHealth 36.4%

nHomeless 18%

nBasicNeeds 6.8%

nVolunteer 1.6%

$14 MILLION COMMUNITY INVESTMENT

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CHILDREN & YOUTH Protectingandpreparingthemforsuccessfulfutures

WORKING FAMILIES Creatingknowledgeandbehavioralchangetomovepeopletoself-sufficiency

THE CHRONICALLY HOMELESSMovingourmostvulnerableandcostlyhomelessindividualsoffthestreetsandintosafehomes

WHO WE SERVEDSafe Care®

Better Dads, Better Kids Young Parents ProgramPeriod of PURPLE® Crying Trauma CounselingPediatric Fellowship

Forensic InterviewingKids & Teens in CourtCamp Connect San DiegoFinancial EducationVolunteer Readers, Tutors and Mentors

Project 25Case ManagementMedical, Legal and other Support Services

Drop-In Day CenterRecuperative Care Units Emergency Shelters

Bright FuturesIT Job TrainingMedical Assistant Job SupportsIndividual Development Accounts

Microloans Free Tax PreparationBenefits ScreeningBasic Needs Assistance

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THE UNITED WAY DIFFERENCE

WE’RE UNIQUELY POSITIONED TO MAKE AN IMPACT BECAUSE OF OUR STRONG HERITAGE OF COLLABORATION WITH LOCAL LEADERS, WITH OTHER NONPROFIT PARTNERS AND WITH CORPORATE SUPPORTERS.

WE CONNECT THE DOTS...Though many people know United Way for its fundraising ability, we are so much more. Our professional staff and volunteer experts do the research and strategic vi-sioning needed to not only identify our most pressing social issues, but determine the innovative solutions that can help us solve them.

WE GO TO THE HEART OF THE MATTER... Since our transformation to a Community Impact business model, we have sharp-ened our focus to a few key areas within Education, Income and Health. Working with

content experts within each area, we determine the root causes to issues such as child abuse, financial instability and chronic homelessness.

For example, with our work in child abuse, we addressed the underlying problem of mothers and fathers who lack the parenting knowledge or skills to keep their children safe and healthy, or who do not understand the role they play in their child’s social, cognitive and emotional development. We

provided parents with the tools to safeguard their homes, handle their frustrations and have positive parent-child interactions. We apply this same approach to all of our work.

WE BRING THE RIGHT PEOPLE TOGETHER...With United Way leading the effort to implement the Ten-Year Plan to End Chronic Home-lessness, we assembled an unprecedented public-private partnership, that has moved some of our most vulnerable and costly homeless individuals off the street. After years of struggling to solve the issue of chronic homelessness, San Diego County is finally making significant progress with a broad coalition at the table and working together effectively through Project 25.

Through the generosity of our donors, we have spent more than 90 years applying our expertise to solving community issues – accelerating that work even more since our change to a community impact approach.

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HOW WE PARTNERSELECTING COMMUNITY ORGANIZATIONS THAT EXCELOur agency and other partners understand their clients and implement effec-tively. United Way is proud to have worked hand-in-hand with partners such as Rady Children’s Hospital, South Bay Community Services, Community Housing Works, The International Rescue Committee and many others. You can find a complete list at the end of this report.

FREQUENT, TRANSPARENT REPORTINGWith each initiative, we put the tools in place to measure and evaluate progress. Whether annual or multi-year funding, program partners are required to report specific, agreed-upon metrics. Together, we use this data to make the expected adjustments to each initiative to achieve the best results for individual clients and the broader community. This philosophy of continuous learning applies to all of our work so that we can use our donors’ contributions most effectively.

SHARING THE KNOWLEDGEWhether through formal learning circles or informal networks, we ask partners to collaborate when it improves service delivery or provides efficiencies. We also encourage sharing best practices, which makes all of us in the non-profit sector more effective in creating strong programs and long-term social change.

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COMMUNITY IMPACT RESULTSLONG-LASTING CHANGE TAKES YOUR SUPPORT, OUR FOCUS ON RESULTS AND STRONG PARTNERS.

EDUCATIONImprovingSchoolAttendance

nData to Action, a program of The Children’s Initiative, provided “Resource Toolkits” customized for elementary schools with chronic absenteeism.

nSeveral districts reduced absenteeism by half in three years; one school eliminated the problem entirely.

nLatest reports show an average 35% improvement in attendance, with increases ranging from 6% up to 72%.

VolunteerChallenge

Recruited 2,200 San Diegans to volunteer as readers, tutors and mentors

nMore elementary school students are improving their reading proficiency

nOne-on-one tutoring in math and science is helping improve grades

nYouth are learning resume, interviewing and job skills from local business people

EducationReports

San Diego Education Research Overview and Voices for the Common Good

One-stop resources identifying the various challenges facing San Diego students.

“Kids spend only 20% of their time in school, so it’s important that they have extra support beyond the classroom. Anyone with passion and commitment can help a young person achieve greater academic success. Volunteers can make the difference.”

Dr.RandolphE.WardSan Diego County

Superintendent of Schools

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INCOMEBrightFutures

nBreaking the cycle of debt and helping individuals and families on the road to self-sufficiency.

n36,400 youth learned money-smarts, job skills, and economic awareness to connect classroom learning with real-world experiences that prepare them for the future.

n114,500 adults received free tax prep services, obtained benefits screening, learned to budget and save, secured employment, increased wages and applied for credit-building loans.

nFinancial knowledge increased between 78% and 128%

SavingsandAssetBuilding

nHundreds of refugees acquired financial knowledge critical to adjusting and thriving in the U.S.

n They learned to save for reliable cars, computers, housing or college through Individual Development Accounts (IDAs) and microloans.

nSeveral started their own small businesses, becoming part of our local economy.

JobTraining&JobSupports

n40 individuals received 200 hours of training in IT occupations from the San Diego Futures Foundation; 32 gained employment or career advancement.

nMedical Assistants received transportation and educational materials that allowed them to take training classes and improve wages at their current employment.

IncomeSupportsforWorkingFamilies&Individuals

n109,000 free tax returns prepared with more than $44 million coming back to the local economy due to our leadership in the Earned Income Tax Credit Coalition.

nTens of thousands screened for benefits such as MediCal or CalFresh, filling in the gaps

for working families.

“We were given an opportunity to work hard and make [buying this house] happen. I am so thankful for the [financial-education programs] because that is a domino effect for the rest of my life and for my children.”

CrystalLuccaCommunity Housing Works

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COMMUNITY IMPACT RESULTSHEALTH44 STAFF TRAINED; 1,134 CLIENTS AND 2,128 CHILDREN SERVED.We took a holistic approach to reducing child abuse and neglect by collaborating with the public sector and with health partners to provide training, intervention, and prevention:

nSafeCare®: Evidence-based initiative helped reduce incidence of child abuse and neglect, changing the lives of children and their families throughout San Diego County.

A holistic approach to reducing child abuse and neglect includes:

nTraumaCounseling: 150 social workers, therapists and psychologists trained to help over 2,500 children cope with stress as sociated with sexual, physical, and emotional abuse and neglect.

nForensicInterviewing: 78% of the children interviewed disclosed information that would stand up in court.

nKidsandTeensinCourt: 69% reported reduced anxiety over testifying in court.

nBetterDads,BetterKids: Low-income, military, Latino, and other dads reported 50% increased improvement in their parenting skills; 75% reported increased ability to man age anger and stress.

“Through a partnership with United Way, the County of San Diego Health and Human Services Agency’s Child Welfare Services was able to implement SafeCare®, an evidenced-based home visiting program for reducing and treating child maltreatment. United Way’s multi-year commitment provided SafeCare with the opportunity to develop local teams of trainers, who give parents the tools they need to create a healthy, safe home environment for their children.”

NickMacchioneDirector, Health & Human Services Agency

County of San Diego

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Intwoyears,therateofsubstantiatedcasesofchildabusedeclinedinSanDiegoCounty.

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HOMELESSHomeAgain:EndingChronicHomelessnessinSanDiego®:Launched a public engagement campaign to get more local residents giving, advocating and volunteering on behalf of the homeless.

Supportiveservicesforthehomeless: Provided hundreds of individuals with case manage-ment and other support services to help them stay off the streets permanently.

Project25: 35 chronically homeless enrolled and 30 permanently housed. Participants used over $11 million in public resources in 2010 while chronically homeless.

Since March 2011, participants cost only estimated $3.4 million, nearly a 70 percent reduc-tion in costs to taxpayers. Current expense decreases include:

77 percent reduction in ER visits

72 percent reduction in ambulance transports

66 percent reduction in in-patient medical stays

69 percent reduction in arrests

43 percent reduction in number of jail days

“We’ve learned that when you start with emergency housing, that just goes so far. Transition housing... just goes so far. Unless you get people into some form of permanent housing they are going to end up back on the streets.”

FatherJoeCarrollSt. Vincent de Paul Village, Inc.

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$200,000

$300,000

$400,000

$317,904

$97,437

Average cost to taxpayers in San Diego County per participant enrolled in Project 25

2010 2011

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Intwoyears,therateofsubstantiatedcasesofchildabusedeclinedinSanDiegoCounty.

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EDUCATION

Experts know that a healthy beginning to life is a major determinant of early childhood development and later success in school. That’s why our work in Education is aimed directly at school readiness and improving early-grade literacy.

Over the past five years, we’ve been laying the groundwork for our efforts by helping families develop safe, positive home environments.

The evidence-based home-visiting program SafeCare,® proven to reduce the re-reporting of child abuse and neglect, has been established throughout the county within Child Welfare Services and integrated as a sustainable treat-ment option. Parent education involves three modules – health, safety, and parent-child or parent-infant interaction. SafeCare’s health and safety components improve child health and physical development and have demon-strated systemic change within the family.

In 2010, we hosted a series of 17 Community Conversations, held all around San Diego, to hear the aspirations of ordinary citizens when it comes to education. Voices for the Com-mon Good: San Diego Speaks out on Educa-tion showed that our community isn’t just concerned about education, but ready to take action to support students and schools. A later report, San Diego Education Research Over-view (prepared by USD’s Caster Family Center for Nonprofit and Philanthropic Research, under the direction of Dr. Laura Deitrick) provides facts and findings from a compre-hensive, community-focused perspective. The document explores key education focus areas, including school readiness, fourth-grade read-ing proficiency and high school graduation.

Kids only spend 20% of their waking hours in school, so extra support has to extend beyond the classroom—into after school time, summers and weekends. Experts say that engaging our children—meeting them where they are, in their own learning style—is critical. Throughout their

school careers, connecting them with as many well-trained, supportive adults as possible, both in and out of school, can nurture their strengths and make sure help is directed where it is most needed. Reading, tutoring and men-toring can play an important role in increasing academic success and engagement in learning.

That’s why we took action, too. We launched our Volunteer Challenge to begin recruiting 10,000 San Diegans as readers, tutors and mentors for the county’s youth over the next three years. We’ve partnered with a number of compa-nies – including UT-San Diego, the San Diego County Office of Education, UC San Diego, UPS, SeaWorld, and Target – to help us reach our goal. With more than 2,200 volunteers already pledged, we have every reason to believe we’ll surpass our expectations.

EDUCATION VISION COUNCIL

EDUCATION IS A KEY COMPONENT OF A SUCCESSFUL LIFE. WHEN CARING ADULTS WORK WITH KIDS OF ALL AGES, IT HELPS THEM DO BETTER IN SCHOOL.

Kevin Crawford – CHAIRCarlsbad Fire Department

Joye BlountUS Bank

Rudy CastruitaUniversity of Southern California

Paula CordeiroUniversity of San Diego

Patty EshlemanUnitarian Cooperative Pre-School

Karen Fleck9th District PTA

Bill FreemanSan Diego Education Association

Patricia HsiehSan Diego Miramar College

Ric HovdaSan Diego State University

Shelia JacksonSan Diego Unified School District

Jane McAuliffeBridgepoint Education

Judy McDonaldThe Parker Foundation

Tad ParzenPrice Charities

Manuel PaulSan Ysidro School District

Erin Spiewak Monarch School Project

Linda SturakSan Diego Unified School District

Bob WatkinsR.J. Watkins & Company, Ltd.

Susan WolkingGirard Foundation

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LIVE UNITED SPOTLIGHT: THE CHILDREN’S INITIATIVEHeaded by Sandy McBrayer, The Children’s Initiative works to improve the well-being of children and youth in San Diego County. United Way was one of five local San Diego funders that worked together to get the organization started in 1991.

In the past three years, United Way funding has supported Data to Action: Student Success project, with the goal of improving attendance among elementary school students, which will eventually impact on-time high school graduation. Schools receive a customized toolkit of resources to help them identify and address the causes of chronic absenteeism.

In the third year of the 14-school pilot program, data clearly demonstrates that language and literacy development improves as attendance improves.

“Thanks to support from United Way, The Children’s Initiative was able to ex-pand their attendance improvement project to six new elementary schools for school year 2011-2012. We are very pleased to report that all of these schools are showing improvement in the first half of the first year by implementing best practice strategies. The reduction in rates of chronic absence were remarkable for the very first semester. Each of the schools reduced the proportion of their chronically absent students by 28% to 39%, roughly a third of their at-risk students showed improvement.”

SandyMcBrayerCEO, Children’s Initiative

ToniaUC San Diego

OUR RESULTS

Total invested: $242,000

School Attendance Project (The Children’s Initiative)

Total invested: $161,000

Community Conversations & Education Research Reports

Total invested: $47,000

Collective Impact Staff Support (San Diego Grantmakers)

Total invested: $10,000

Early Grade Reading Initiative (Chula Vista)

Total invested: $24,000

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INCOME

Our Income work uses several strategies to help struggling San Diegans improve self-sufficiency and build a stronger future. Since beginning our efforts, the financial knowledge of tens of thousands of San Diegans has increased and, more importantly, result-ed in behavioral change. BrightFutures, our newest initiative, was created to both correct and prevent financial instability among youth and low-income adults, applying a holistic, practical approach that combines financial education, job skills development and behavioral changes.

Another youth initiative, launched in 2008, funded a PersonalFinance curriculum for 8,500 high school seniors to learn financial skills they will need after graduation. The coursework covered everything from check-book balancing and income taxes, to making investments and dealing with credit.

Our CommunityConversations revealed a common theme. Many San Diego families are working hard but falling short. They struggle monthly to make ends meet and may not know about all the resources available to them, including eligibility for public benefits.

Since 2004, as a leader in the EITCCoalition, along with the IRS and the County of San Diego, we helped bring $44 million in EITC refunds back to our economy. In 2011, UWSD received a federal grant to make benefits screening and free tax prep services more accessible to San Diegans with disabilities. Grants from Walmart and Bank of America will also help support this community that is often unaware of potential tax credits.

For the past five years we’ve also partnered with the San Diego Housing Commission and the International Rescue Committee (IRC) to

match IndividualDevelopmentAccounts(IDA). These matched funds supplement those saving toward secondary education, home ownership, or micro-enterprise and other asset goals such as personal computers, debt repayment, and downpayments on cars.

SanDiegoFuturesFoundation helped under- or unemployed individuals by training and certifying them for IT occupations using re-furbished, donated computers. Forty people received 200 hours of training, internships and IT certification.

LABORPARTICIPATIONThe United Way Department of Labor Par-ticipation, AFL-CIO Community Services, provided more than 27,000 people with $2.3 million in emergency assistance to those experiencing hardships. During the recent downturn in the economy, this type of food, rent, utility and transportation asssistance was critical in keeping families solvent.

INCOME VISION COUNCIL

ALL AMERICANS SHOULD HAVE OPPORTUNITIES TO INCREASE INCOME, BUILD SAVINGS AND GROW ASSETS. UNFORTUNATELY, MILLIONS OF INDIVIDUALS AND FAMILIES AREN’T FINANCIALLY SELF-SUFFICIENT AND CAN’T PURSUE THE BASICS OF THE AMERICAN DREAM.

Kristy Gregg – CHAIRUS Bank Todd BennettBarney & Barney LLC

Keith GoosbyFleet, Family and Child Programs, U.S. Navy

John HargroveRetired Bankruptcy Court Judge

Christine JohnstonSan Diego Workforce Partnership

Vanessa MapulaRepublic Services

Mark MillerMiller Legal Center

Joanne PastulaJunior Achievement

Greg PendergastBarney & Barney LLC

Steve StroebelGeneral Dynamics – Nassco

Sylvia MelenaCounty of San Diego– Health and Human Services – Community Action Partnership

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LIVE UNITED SPOTLIGHT: COMMUNITY HOUSING WORKS In addition to a range of housing options, Community Housing Works (CHW)offers comprehensive support, education and resources to help people and neighborhoods move up in the world. United Way’s multifaceted partner-ship with CHW has made it possible for youth and adults to be armed with the financial education, job skills training and other support they need to be successful.

This collaboration has brought vital resources and learning to area residents on the road to financial self-sufficiency:

n Financial education and jobs skills development classes through our Bright Futures program

n On-site financial education for employees of United Way corporate partners

n United Way volunteers to read to younger children and to mentor teens in critical job skills

n Support for three “learning centers” where CHW residents learn how to prepare their own taxes online with support from trained IRS volunteers. Some residents receive stipends for going through the IRS training, increasing their sense of empowerment and helping their neighbors. The pilot program is being co-funded with The Leichtag Foundation.

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OUR RESULTSTotal invested: $5 million

Over 36,000 youth and nearly 5,000 adults benefitted from core financial education (budget-ing, saving, credit, and taxes). An additional 109,000 benefited from free tax preparation and benefit screening. Core financial education plus job-skills development

nThrough Bright Futures, youth and adults increased financial knowledge by 78–128%

nHundreds obtained jobs, increased current wages or qualified for credit- building loans.

Total Investment: $2.7 million

Earned Income Tax Credit

n Nearly 109,000 free tax returns prepared since 2005

n $44 million in refunds

Total investment: $263,500

Individual Development Accounts (IDAs) and Microloans

n Hundreds of refugees and struggling individuals saved for cars, computers and housing.

Total investment: $225,000

Basic Needs Assistance

n 27,000 provided with food, rent, utility and transportation support.

Total investment: $2.3 million

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HEALTH

BetterDads,BetterKids—This parenting program helps low-income, military, Latino, and other dads improve their parenting skills and increase engagement with their children. Several agency partners are implementing this program.

CampConnect— Brothers and sisters sepa-rated by foster care reunited for a summer camp and other year-round, sibling-connec-tion activities, generating positive effects in school and in foster care placement.

ForensicInterviewing— In support of the Chad-wick Center for Children and Families at Rady Children’s Hospital and Palomar Pomerado Health, specialists conduct interviews to deter-mine youth identified as possible victims or wit-nesses of sexual or physical abuse and prevents repeat interviewing and retraumatization.

HomeStartMaternalShelter— helps pregnant or parenting teen mothers, up to age 21, who are at risk or homeless. The facility teaches par-enting skills, job readiness, GED or high school completion and financial literacy.

Kids&TeensinCourt—helps children and teen victims or witnesses reduce their anxi-ety and fear of testifying in court through anxiety-management skills, courtroom education, and mock trial experience.

PeriodofPURPLECrying®— Created by the National Center on Shaken Baby Syndrome, this program protects babies by educating parents and caregivers about normal infant crying and the dangers of shaking a baby. Among other agencies, Vista Community Clinic and Family Health Centers helped implement the program.

PediatricFellowship— With our financial support, Rady Children’s Hospital trained and certified the first specialized child abuse pediatric fellow in our region.

TraumaCounseling— In partnership with the Chadwick Center, trauma treatment provided

for children and their families. Social workers, therapists, and psychologists specializing in trauma treatment are trained in Trauma-Focused Cognitive Behavioral Therapy (TFCBT).

SafeCare®— We already mentioned this program in Education, but its impact has ramifications from a health standpoint as well. In-home visitors offer three parent-education modules – health, safety and parent-child or parent-infant interaction – over a six-month period. Now implemented throughout the re-gion, the program has changed the way Child Welfare handles substantiated cases of abuse and neglect.

UnitedWayYoungParentsProgram— Our newest program will serve up to 154 young parents with trauma histories using programs like Safe Care® and other supportive services.

CHILD ABUSE & NEGLECT VISION COUNCIL

OVER $4 MILLION HAS BEEN INVESTED IN PREVENTING AND ADDRESSING CHILD ABUSE AND NEGLECT SINCE 2007, GIVING ALL OF SAN DIEGO’S CHILDREN THE CHANCE TO GROW UP IN A SAFE, SUPPORTIVE ENVIRONMENT THAT PREPARES THEM FOR SUCCESS IN SCHOOL AND LIFE.

Karla Hertzog – CHAIR Total Personal Service

Cynthia Bashant San Diego Juvenile Court

Jorge Cabrera Casey Family Programs

Sharon Lawrence Voices for Children

Sandra McBrayer The Children’s Initiative

Patrick McGrath District Attorney’s Office

Roseann Myers San Diego County Child Welfare Services

Rick O’Hanlon San Diego Police Department

Walter Philips San Diego Youth Services

Judy Radke Community Volunteer

Thom Reilly San Diego State University

Marigold Santos County of San Diego

Charles Wilson Rady Children’s Hospital

Linda Wong-Kerberg Community Volunteer

Debra Zanders-Willis San Diego County Child Welfare Services

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LIVE UNITED SPOTLIGHT: COUNTY OF SAN DIEGO CHILD WELFARE SERVICES

Our efforts to stop child abuse and neglect begin and end – literally – with County of San Diego Child Welfare Services. Our funding for such important, life-changing programs as SafeCare®, the evidence-based program that has already improved the lives of thousands of San Diego families, would not be systematized throughout San Diego without our critical partnership with the County. Because of Child Welfare Services’ support and implementation, re-porting cases of abuse and neglect has changed for the better, allowing ear-lier intervention, education, and retraining to help stop the cycle of abuse.

SafeCare®SuccessStory: A recent report out of Oklahoma shows that add-ing SafeCare to an in-home service program reduced child welfare reports for neglect and abuse by about 26% compared to the same in-home services without SafeCare. When asked to comment on the study findings, SafeCare developer John Lutzker simply exclaimed: “BOOYAH!”

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OUR RESULTSThe investment to prevent and treat child abuse and neglect is creating systemic change and increased capacity throughout the region.Total invested: $5 millionn 10,511 parents and children served

Better Dads, Better Kids n 345 low-income, Latino and military dads served Total investment: $347,000

Camp Connect San Diegon Over 300 youth served Total investment: $209,000

Forensic Interviewingn Over 300 interviews with 65% disclosures. Total investment: $663,000

Kids & Teens in Courtn Served 349 children and 255 adults.Total investment: $228,000

Pediatric Fellowshipn Two-year pediatric fellowship at Rady Children’s Hospital.Total investment: $200,000

Period of PURPLE Crying®

n 15,000 new parents educated. Total investment: $250,000

SafeCare®

n 44 staff trained in parent- education techniquesn 1,134 parents and 2128 children served Total investment: $2 million

Trauma Focused Cognitive Behavioral Therapyn More than 5,700 children and 130 therapists servedTotal investment: $174,000

Young Parents Programn154 young parents learn how to stop the cycle of abuseTotal investment: $950,000

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When the Plan to End Chronic Homelessness became a focus of United Way in 2004-2005, little cooperation between the various agen-cies existed. Dozens of disparate groups worked to help the homeless, but no coordi-nated effort aligned the organizations. With the advent of Project25, the “frequent user initiative” we launched in 2010, a historic collaboration has finally made a difference.

In its first year of the three-year pilot pro-gram, this unique collaboration, part of United Way’s Home Again public engage-ment campaign, has enrolled 35 chronically homeless individuals with 27 already in permanent housing.

This partnership between the city, county and dozens of partner agencies has made Project 25 a model and a resource for other communities.

Many formerly homeless individuals have already exited the cycle of homelessness and are now living in their own apartments and receiving supportive services to help them be successful in staying in their homes. By aiding some of the most frequent users of public resources, Project 25 doesn’t just help return these individuals to functional lives; it also saves taxpayers millions of dollars.

We also funded SanDiegoRescueMission’sRecuperativeCareUnits, providing short-term housing, meals, medical services, case management and social services to chroni-cally homeless individuals recovering from acute illnesses.

The impact of Project 25 continues with a third party, Point Loma Nazarene College, tracking the total cost of services used by each frequent user, before and after entering the program.

In addition, over half of the participants have established a “medical home,” regularly receiving primary medical care at the same lo-cation, which helps maintain consistent care and decrease emergency hospital expenses.

HOME AGAIN EXECUTIVE COMMITTEEDene Oliver – CHAIR OliverMcMillan, Inc.

Clint CarneyConsultant

Richard M. Conklin, LCSW Community Volunteer

Rodger DoughertyKaiser Permanente

Sister RayMonda DuVallCatholic Charities

Brian FennessyCity of San Diego

Ken Klein Cal Western School of Law

Kendy Li Community Volunteer

Rick Gentry San Diego Housing Commission

Bob McElroy Alpha Project for the Homeless

Mathew Packard St. Vincent de Paul Village

David Ramirez San Diego Police Department

Simonne Ruff Corporation for Supportive Housing

Scott Silverman Second Chance

THE ANSWER IS ONE SIMPLE NOTION — HOUSING FIRST. WE START BY GIVING THE CHRONIC HOMELESS A PLACE TO CALL HOME, THEN WE CREATE STRUCTURE TO OFFER SUPPORT, SERVICES, MENTAL HEALTHCARE AND JOB READINESS ASSISTANCE IN A SMARTER, MORE SUCCESSFUL WAY.

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Dene Oliver OliverMcMillan

OUR RESULTSTotal invested: $2.5 million

Permanent supportive housing

n units added: 282

n Individuals served with homeless prevention services: 2,853

Total invested: $614,000

Recuperative Care Units:

nserved 32 individuals with critical medical needs

Total invested: $420,000

Emergency homeless shelters and drop-in centers in San Diego and North County:

n served over 2,000 homeless men, women, and children and more than 600 beds

Total invested: $415,000

Homeless count and research study:

n Homeless count and vulner- ability index. Study of afford- able housing units.

Total invested: $42,000

Project 25 cost savings from March-August 2011:

n 77 percent reduction in in-patient medical stays

n 72 percent reduction in ambulance rides

n 74 percent reduction in ER visits

n 56 percent reduction in arrests

n 50 percent reduction in number of jail days

Total invested: $1 million

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LIVE UNITED SPOTLIGHT: ST. VINCENT DE PAUL VILLAGE

Since 2010, St. Vincent de Paul Village has implemented our “frequent user” initiative, Project 25, targeting San Diego’s 35 most severe chronic homeless individuals by providing permanent housing followed by wraparound case management. Substance abuse counseling, mental and physical health ser-vices, education and other resources are combined to create a comprehensive system of treatment.

As the lead agency, St. Vincent de Paul has a health center on site and the experience to handle the critical elements involved with getting people off the streets and into life. Father Joe Carroll understood the underlying concept behind Project 25, that “Housing First” is the best option. “We’ve learned emergency housing just goes so far. Transition housing only goes so far. Unless you get people into some kind of permanent housing, they’re just going to end up back on the street.”

With help from our partners, we can continue to help more of the chronically homeless. As Father Joe says, “No neighbor is beyond help.”

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UnitedWayofSanDiegoCounty4699 Murphy Canyon RoadSan Diego, CA 92123858.492.2000www.uwsd.org

LIVE UNITED ®

GIVE. ADVOCATE. VOLUNTEER.

2-1-1 San Diego

Alcott Infant and Child Development Center

Alliance for African Assistance

Alliance for Regional Solutions

Alpha Project for the Homeless

Black Infant Health Program

Bayside Community Center

Center for Community Solutions

Chadwick Center for Children and Families of Rady Children’s Hospital

Community Health Improvement Partners (CHIP)

Children’s Initiative

Community Housing Works

Consumer Credit Counseling

Corporation for Supportive Housing

Crisis House

City of San Diego

Door of Hope

Family Health Centers of San Diego, Inc.

Foundation for Change

Hope Infant Program

Home Start, Inc.

Interfaith Community Services

International Rescue Committee (IRC)

Jewish Family Service of San Diego

Junior Achievement of San Diego and Imperial Counties

Just in Time for Foster Youth

La Maestra Community Health Centers

LEAD San Diego

Legal Aid Society of San Diego

MAAC Project

Neighborhood Healthcare

North County Community Services

North County Health Services

North County Lifeline

Palomar Pomerado Health

Promises2Kids

Rady Children’s Hospital

Regional Task Force on the Homeless

Salvation Army

San Diego Futures Foundation

San Diego Grantmakers

San Diego Rescue Mission

San Diego Unified School District

San Diego Youth Services

San Diego Housing Commission

Second Chance

Social Advocates for Youth (SAY)

South Bay Community Services

St. Vincent de Paul Village, Inc.

The San Diego Foundation

Townspeople

Union of Pan Asian Communities

Vista Community Clinic

YMCA Childcare Resource Service

YMCA of San Diego County

FIVE-YEAR FUNDED PARTNER AGENCIES