UVM LiveSafe App€¦ · Project Overview 1. Phase I (LiveSafe) & Phase II (Review of Blue Light...
Transcript of UVM LiveSafe App€¦ · Project Overview 1. Phase I (LiveSafe) & Phase II (Review of Blue Light...
UVM LiveSafe App
UVM Safety Officer Update
Monday September 21, 2020Vikki Gauvin, Project Lead
Agenda
• Project Overview
• Phase I & II of Project
• LiveSafe Overview and Campus Safety Enhancements
• Next Steps
• Download the app
• Share your knowledge
• Questions & Feedback
Project Overview
1. Phase I (LiveSafe) & Phase II (Review of Blue Light System)
2. Phase I LiveSafe Project Goal:
1. To improve campus safety and mitigate risk for all stakeholders through the implementation of the
LiveSafe app by August 2020 with a minimum functionality of providing reliable two-way safety
communications at the push of a button from mobile devices –with or without an internet connection.
About LiveSafe
History
App Communities (Versions)
Student, Employee, Visitor
Implementation Information
Project began in February
~75 Stakeholders representing different populations partnered and provided feedback
Key Partners: Dean of Students Office & Police Services
Continued quarterly meetings with key partners
Key Safety Enhancements to Campus
• Provides easy access to emergency information and
procedures regardless of location (vs fixed blue light
locations)
• Users can send information anonymously
• Allows users ability to message for
emergency/assistance if they are unable to talk
• Provides us ability to communicate with visitors during
emergencies
• SafeWalk™ peer-to-peer virtual walk-along function
that lets users reach their destination safely.
• Provides emergency procedures and targeted resources to
users by community (e.g., mental health crises, bias/hate
response reporting, victim advocate information, lab safety)
• Link to existing COVID-19 information and resource sites
• Geo-fencing capabilities to enable timely and targeted mass
alerts during emergencies
• Ability to check in quickly and account for students studying
abroad in the event of a crisis or disaster in their location
• Global 911 function, which allows a user in another country to
select “911” and the call will be directed to the local
emergency services in the user’s location.
Tip Types, customized to your
organization
Up to 12 tip types, but our most
successful organizations have
between 7-9
7
The LiveSafe Platform – Report Incident
Same interface as
“Suspicious Activity”
reporting for user
convenience and familiarity
A user can report an actual incident, such as an Assault or required Repair, anonymously or not.
SafeWalkResourcesEmergency OptionsReport IncidentReport Suspicious Activity7
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The LiveSafe Platform – Emergency Options
With the exception of Call 911, all the buttons in the Emergency Options screen are configurable
Call 911 automatically links to the local emergency contact number, even overseas. When a user calls 911, the dashboard is also alerted
Messaging enables those who are unable to talk on
the phone to still reach out to your security
department in an emergency
When users call your security team, it routes
through your organization’s security department’s
phone number
A user can quickly access emergency options in the event of a serious emergency that warrants immediate medical or law enforcement attention.
SafeWalkResourcesEmergency OptionsReport IncidentReport Suspicious Activity8
Information is stored locally on the device, making it accessible even without network connectivity
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The LiveSafe Platform – Resources
Safety Map automatically pulls in hospital, fire station, and police station locations throughout the world. You can also add organization-specific locations such as buildings, AEDs, and blue light emergency phones.
Emergency Information places community safety info in the hands of every member of your organization
Other
Information can
host additional
resources
A user can easily access company-specific resources, like training, procedures, and locations of local emergency facilities.
SafeWalkResourcesEmergency OptionsReport IncidentReport Suspicious Activity9
• With SafeWalk, users can alert personal contacts if they do not arrive at their destination in time, or to temporarily watch over them as they walk
• During use, neither LiveSafe nor the dashboard administrators see user information
• Organizations with shuttles can also institute a similar feature, SafeRide
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The LiveSafe Platform – SafeWalk
The SafeWalk functionality allows a user to invite or provide safety oversight to a person during a walk, such as a walk home from the office or walking to your car late at night.
SafeWalkResourcesEmergency OptionsReport IncidentReport Suspicious Activity10
Employee Version
Access Daily Health Survey
LiveSafe App Adoption
~82% IOS~18% Android
In the past Month: 83 SafeWalks 4 Emergency Calls 88 Tips 1,073 new users
Next Steps – Download the App
Download the app (https://www.uvm.edu/emergency)
Questions on the app can be directed to John Marcus at [email protected]
How you can help:
Communicate app information to your departments
Encourage downloading
Targeted marketing to user groups & increase usage rates
Iterative Process to continuously improve resources available- send us suggestions!