Uttar Pradesh State Rural Livelihoods Mission

(Under the aegis of Rural Development Department, Govt. Of Uttar Pradesh) Dr. Bhimrao Ambedkar Samajik Parivartan Sthal, Prashasanik Bhawan No-1, Gomti Nagar,

Lucknow (Uttar Pradesh) PIN:224006

Email- eoiforhrma@gmail.com Website – www.srlm.up.nic.in

EXPRESSION OF INTEREST FOR CONSULTANCY SERVICES OF A HUMAN RESOURCES MANAGEMENT

AGENCY FOR UPSRLM

The Uttar Pradesh State Rural Livelihood Mission invites “Expression of Interest” from the eligible

registered agencies to submit their interest for providing services for “Human Resource Management

Agency” at State Mission Management Unit, District Mission Management Unit and Block Mission

Management Unit of Uttar Pradesh State Rural Livelihoods Mission.

Interested agencies may submit their "Expression of Interest" in a sealed envelope clearly superscripted

as Expression of Interest for “Human Resource Management Agency” addressed to the Mission

Director on the above address latest by 15.30 hours on 16th July'2014. The agencies may obtain

further information about Terms of Reference, qualification criteria and procedure for submitting the

Expression of Interest at www.srlm.up.nic.in, www.rd.up.nic.in or from the UPSRLM office during the

office hours. The agencies should ensure that the “Expression of Interest” should reach the Office

before the closing date and time as mentioned. The Mission Director has all rights to cancel the EOI

without citing any reason.

Sd/- Mission Director

Uttar Pradesh State Rural Livelihoods Mission

(Under the aegis of Rural Development Department, Govt. Of Uttar Pradesh)

Dr. Bhimrao Ambedkar Samajik Parivartan Sthal,Prashasanik Bhawan No-1, Gomti Nagar, Lucknow (Uttar Pradesh)PIN-224006

Email: mdsrlmup9@gmail.com ; Website – www.srlm.up.nic.in, www.rd.up.nic.in

[INDIA]

[NATIONAL RURAL LIVELIHOODS PROJECT]

Loan No./Credit No./Grant No.: IDA 4978 –IN

EXPRESSION OF INTEREST FOR CONSULTANCY SERVICES of a Human Resources Management Agency

for UPSRLM

1. Introduction The Government of India has launched the National Rural Livelihoods Mission (NRLM) under the Ministry of Rural Development (MoRD). The mission aims at creating efficient and effective institutional platforms of the rural poor enabling them to increase household income through sustainable livelihood enhancements and improved access to financial and selected public services. NRLM has set out with an agenda to reach out, and mobilize 7 crore BPL households, across 600 districts, 6000 blocks, 2.5 lakhs Gram Panchayats, 6 lakhs villages in the country, into self-managed SHGs and federated institutions and support them for livelihoods enhancement and income augmentation. The Government of India has availed a credit from International Development Association (IDA), towards the National Rural Livelihoods Project which aims to support the National Rural Livelihoods Mission under the Ministry of Rural Development, Government of India; and intends to apply part of the loan proceeds to make payments under the contract for the following services:

The consulting services (“Consultancy Services of a Human Resources Management Agency for

UPSRLM”) include following;

2. Background:

The Uttar Pradesh State Rural Livelihood Mission (UPSRLM), under the aegis of Rural Development Department, Government of Uttar Pradesh is an autonomous society registered under the Societies Registration Act, 1860 which was formed in November 2011. UPSRLM’s mandate is to implement the National Rural Livelihood Mission/Project (NRLM/P) in Uttar Pradesh, which aims at creating efficient and effective institutional platforms of the rural poor enabling them to increase household income through sustainable livelihood enhancements and improved access to financial services. To attain these objectives, UPSRLM intends to engage a full time dedicated team of professionals, through a HRM agency, to implement NRLM activities at the state level.

This set of professionals is expected to act as a team and in collaboration with other members, lay the foundation for successful implementation of the Mission objectives in the state. It will also act as a resource team and guide the future NRLM expansion in the state. This will be possible only when a quality professional team is hired through a meticulously designed recruitment and selection method which would be done by a separate professional agency/directly by UPSRLM. In this backdrop, the Society needs the services of a Human Resources Management Agency for positioning selected HR in UPSRLM for one year, the selection of professionals as stated above would be done separately by a different agency/directly by UPSRLM and the list would be forwarded to the HRM agency.

3. Objectives:

3.1. Deploying/placing the staff as finalized by UPSRLM and/or its HR committee on such terms

as agreed to by the committee.

3.2. Maintain all the relevant documents for different statutory obligation purposes.

4. Scope of Work:

4.1 UPSRLM will enter into an agreement with a HRMA to undertake the requisite deployment of professional staff in the state for a period of one year. For carrying this out, the HRMA will be

deploying human resources selected by UPSRLM from time to time.

4.2. HR committee of UPSRLM/Mission Director, UPSRLM shall be take all decisions related to

HR- numbers, positions, selection, term of engagement, mandatory qualifications, fee,

increments etc. and HRMA shall implement these decisions.

4.3. The HRMA should manage the contract of engagement of the individual in the selected

position, manage pay roll services including travel and related.

4.4. The human resource deployed by the HR Agency will be on the payrolls of the HR Agency

with no direct contracting obligations with UPSRLM but for all operational purposes the human

resource provided by the agency will be available on fulltime basis to UPSRLM. (For detailed

TOR of HRMA please refer Annexure: B

5. Invitation: The UPSRLM now invites eligible Human Resources Management Agencies (“HRM Agencies”) to indicate their interest to act as Human Resources Management Agency for UPSRLM. Interested agencies should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services. Along with the EOI, the agencies are requested to submit the mandatory information form provided in the Annexure –A.

6. Qualification criteria: Only agencies fulfilling the following conditions may apply: 6.1. The HR Agency should have a proven track record of at least three years’ experience

monitoring/managing professional HR in large numbers (management of more than 100 staff as

part of HR Management assignment for its clients, similar to the level and qualification of

professionals to be deployed in this assignment. Mere experience in supplying group D staff or

data entry operators alone as a service provider would not suffice).

6.2. Should have minimum average annual turnover of Rs. 10 crore in addition they should have

had positive net worth in the last 3 years.

6.3. Desirable: Preference will be given to the agencies that have proven experience of professional HR management in programs supported or implemented by Government of India, State Governments, World Bank, United Nations or other International Organizations of repute.

7. The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants [under IBRD Loans and IDA Credits & Grants] by World Bank Borrowers “Consultants Selection Guidelines of the World Bank dated January 2011” (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest. "The Guidelines are available at www.worldbank.org/procure."

8. An agency will be selected in accordance with the Quality and Cost based System (QCBS) method set out in the NRLM Procurement Manual.

9. Further information can be obtained at the address below during office hours i.e. 10.00 to 17.00 hours. 10. Submission Requirements: the agencies should provide the following document along with the EOI. 10.1 Agency/Company Profile:

i. Organizational: Provide a brief description of the background and organization of your

firm/entity. The brief description should include ownership details, date and place of

incorporation of the firm, objectives of the firm, Labour Act registration, EPF registration,

ESI registration, service tax etc.

ii. Financial: Provide the turnover and net worth of the company on the basis of the audited

accounts of the previous three financial years i.e. 2012-13,2011-12,2010-11

10.2 Agency/Company Experience:

Description of minimum 02 assignments in projects of similar nature undertaken by the

agency in past 03 years.

11. Expressions of interest must be delivered in a written form to the address below (in person or by mail) by 16/7/2014 before 15.30 Hours (IST)

Dr. Adarsh Singh

Mission Director

Uttar Pradesh State Rural Livelihoods Mission

Dr. Bhimrao Ambedkar Samajik Parivartan Sthal, Prashasanik Bhawan No-1, Gomti Nagar, Lucknow (Uttar Pradesh)PIN-224006

Annexure -A

Mandatory Information to be submitted along with EOI for Human Resources Management Agency

Submission Requirements

A – for Human Resources Management Agency:

1. Organizational: Provide a brief description of the background and organization of your agency/entity. The brief description should include ownership details, date and place of incorporation of the agency, objectives of the firm etc

Brief Data Sheet of for Human Resources Management Agency

Sl.

No. Particulars

To be filled up by for Human Resources

Management Agency

1 Name of Agency and address of registered office

2 Registration No. & Date: (Please attach

Registration Certificate)

3 Year of incorporation

4 Total number of years of Experience from the

incorporation of the Firm.

2. Financial: Provide previous three financial years turnover and net worth of the agency on the basis

of the audited accounts of the previous three financial years as follows

Amount in Lakh (INR)

Particulars Turnover Net worth

Turnover 2010-11

Turnover 2011-12

Turnover 2012-13

B - Agency’s experience in HRM

Sl.

No.

Name of

Assignment

Nature of

Assignment

Name of

the Client

Duratio

n

Brief

Details

Manpower

deployed

Contract

Value Rs.

(lakhs)

Profile of Key Staff in HRM Area:

A} Total Number of full time HRM professionals

S.

No.

Name of Professional Education Specialization and

experience

Brief details of

achievements/assignment

managed

Annexure-B

UPSRLM – HR Management Agency

Draft Terms of Reference

1 Background: The Uttar Pradesh State Rural Livelihood Mission (UPSRLM), under the aegis of Rural

Development Department, Government of Uttar Pradesh is an autonomous society registered under the

Societies Registration Act, 1860 which was formed in November 2011. UPSRLM’s mandate is to

implement the National Rural Livelihood Mission/Project (NRLM/P) in Uttar Pradesh, which aims at

creating efficient and effective institutional platforms of the rural poor enabling them to increase

household income through sustainable livelihood enhancements and improved access to financial

services. To attain these objectives, UPSRLM intends to engage a full time dedicated team of

professionals, through a HRM agency, to implement NRLM activities at the state level.

This set of professionals is expected to act as a team and in collaboration with other members, lay the

foundation for successful implementation of the Mission objectives in the state. It will also act as a

resource team and guide the future NRLM expansion in the state. This will be possible only when a

quality professional team is hired through a meticulously designed recruitment and selection method. In

this backdrop, the Society needs the services of a Human Resources Management Agency for positioning

selected HR in UPSRLM for one year.

3. Objectives:

1. Deploying/placing the staff as finalized by UPSRLM as per HR committee on such terms as agreed to by the committee. 2. Maintain all the relevant documents for different statutory obligation purposes.

4. Scope of Work:

1. UPSRLM will enter into an outsourcing agreement with a HRMA to undertake the requisite deployment of professional staff in the state for a period of one year. For carrying this out, the HRMA will be deploying human resources selected by UPSRLM from time to time.

2. HR committee of UPSRLM/Mission Director, UPSRLM shall be take all decisions related to HR- numbers, positions, selection, term of engagement, fee, pay increments etc. and HRMA should implement these decisions.

3. The HRMA should manage the contract of engagement of the individual in the selected position, manage pay roll services including travel and related.

4. The human resource deployed by the HR Agency will be on the payrolls of the HR Agency with no direct contracting obligations with UPSRLM but for all operational purposes the human resource provided by the agency will be available on fulltime basis to UPSRLM.

5. All governance, monitoring and reporting aspect of human resource deployed under the

assignment will be under the control and superintendence of the Mission Director (MD), UPSRLM.

6. The HRM agency will support in recruitment and selection of candidates in UPSRLM through a fair, transparent and open procedure.

7. All governance, monitoring and reporting aspect of this assignment will be controlled by the MD, UPSRLM.

8. The HRMA shall copy UPSRLM all HR contracts it enters with HR.

9. HRM agency will put in place a 4 member full time high calibre team consisting of a dedicated Team Leader, senior HR management professional, accountant and an administrative assistant. This team is expected to carry out the assignment with high degree of accountability and manage all necessary documentation for any obligations arising in future. The expected individual profile of team members is placed at Annexure-B.

10. Addition or deletion in number of positions may be possible as per the actual requirements during the assignment period. (List of positions Annexure-C)

11. The HRM agency shall be responsible for compliance of all statutory provisions, related provisions as per law, in respect of the specialists/persons deployed to UPSRLM.

12. HRMA is expected to implement the HR manual of UPSRLM.

13. The HRM agency shall not transfer, assign, pledge or sub-contract its rights and liabilities under this TOR to any other agency.

14. The contract of HRMA is extendable for 2 more years based on mutual agreement.

Roles & Responsibilities between UPSRLM and HR Agency – for Manpower Supply

Tasks/ Roles/

Responsibilities

UPSRLM HR Agency

Offer Letter & Joining &

Placement

Will indicate a clear timeline

for placing the candidate at

UPSRLM

Once UPSRLM proposes the names

of the human resources against

each position, the HRM Agency

would issue offer/ joining letters

to the selected candidates.

Reporting The candidates would be

directly report to the MD –

UPSRLM/his/her authorized

person for all their roles and

responsibilities

Payments – would be on a

collect and pay model –

wherein as and when UPSRLM

makes the payment to the HR

Agency, they would make the

payment to the deployed

staff within 3 days of the

payment being credited.

Salary cycle for deployed

staff would be from 25 to 24

of next month.

The UPSRLM would try and

ensure that the payment is

released within 7 days of

submission of invoices after

due certification.

The HR Agency would raise a

monthly invoice in triplicate for

all the deployed staff and submit

to UPSRLM by 26th of every month.

Review The MD UPSRLM would review

the work done by the

deployed staff.

If required, a joint review of work

done may be conducted by

UPSRLM and the HRM Agency

Working Conditions, Leave,

etc.

The deployed staff would

follow the same working

conditions, leaves etc. as

being followed in UPSRLM.

Travel, TA/DA Norms The deployed staff would

follow the Travel, TA/DA

norms etc. as being followed

in UPSRLM.

All travel of the deployed

staff would be sanctioned by

the MD - UPSRLM

All TA/DA related costs would be

incurred by the deployed staff. All

such claims would be consolidated

by the HRM Agency and submitted

along with the invoice for services

rendered. If necessary, UPSRLM

may provide an advance to HRM

agency which in turn should

provide advance to professionals

as per norms of UPSRLM. The

agency should also settle TA/DA

claims within 15 days of their

Tasks/ Roles/

Responsibilities

UPSRLM HR Agency

submission.

Period of the assignment:

1. The assignment is expected to be required for a period of one year, unless terminated earlier by

the UPSRLM for whatsoever reason. Based on felt needs and mutual consent, and after gaining necessary approvals, the contract may be modified/expanded/curtailed in its scope or renewed annually, for a further period of 2 years, as may be specified by UPSRLM.

2. Notwithstanding above, the contract under this TOR may be terminated at any point of time by UPSRLM owing to, but not limited to, deficiency of service, sub-standard quality of specialists deployed, breach of contract, reduction or cessation of the requirements of work with no liability to the client except as provided in the contract.

Mode of payment 1. The HRM agency shall have to make the payment to the specialists and the support personnel as

per the decision of HR committee of the UPSRLM. The HRMA shall maintain statutory records & registers properly as required under the relevant Law/Acts in this respect. The agency shall produce the same, on demand, to the authorized personal of UPSRLM or any other authority under Law.

2. The HRM Agency shall ensure that all salaries and other benefits (if any) are paid to the staff on time. All the remunerations due to the personnel should be credited directly into their respective bank accounts by the HRM agency and a certificate to that effect should be submitted to UPSRLM every month. The HRM agency shall also ensure that all statutory

requirements of engaging the staff are met as per the law.

3. The HRM agency will also ensure the required subscription of Service Tax and other tax and levies liabilities as prescribed by the law, prevailing rules and regulations and will also ensure that it is deposited with respective government agency/department within prescribed time limit. The payment particulars of Tax paid in previous month shall necessarily be submitted along with the invoices for subsequent month, failing which appropriate action shall be taken, as deemed fit.

4. The Tax Deduction at Source (T.D.S.) for HRM agency shall be deducted as per the provisions of Income Tax Department, as amended from time to time and a certificate to this effect shall be provided to the agency by this office. All other taxes, duties and levies shall be deducted in compliance to the applicable laws at the time of payments.

5. In case, the HRM agency fails to comply with any statutory / taxation liability under appropriate law, and as a result thereof the UPSRLM is put to any loss / obligation, monitory or otherwise, the UPSRLM shall be entitled to get itself reimbursed out of the outstanding bills to the extent of the loss or obligation in monetary terms.

6. The HRM agency shall indemnify and at all times keep the UPSRLM indemnified any direct loss to it on any claims by any third person for any personal injury to anybody or loss to property, movable or immovable, earned by or attributable to any act or omission of the agency/firm or any of his employee, agent or professional etc while performing or purporting to perform this agreement.

7. Payments shall be made to the HRM Agency on monthly basis as per actual service provided, and as per provisions of the contract agreement.

8. The HRM Agency shall raise bill, in triplicate, along with tax-paid details and the attendance sheet duly verified by authorized competent officer of the UPSRLM in respect of the specialists/functionaries deployed and submit by the 26th of same month. UPSRLM will release the payment of raised invoice by HRM agency within 7 days.

9. All TA/DA related costs would be incurred by the deployed staff. All such claims would be

consolidated by the HRM Agency and submitted along with the invoice for services rendered. If necessary, UPSRLM may provide an advance to HRM agency which in turn should provide advance to professionals as per norms of UPSRLM. The agency should also settle TA/DA claims within 15 days of their submission.HRM agency will submit the detailed invoice of TA and DA settled in last month from advance fund by the 15th of succeeding month without any fail.

10. The claims in bills should be accompanied by the documentary proof pertaining to the concerned month bill as stated above. Failing which, a portion of the bill / whole of the bill amount shall be held up till such proof is furnished.

Experience of HRM Agency

Mandatory

The HR Agency should have a proven track record of at least three years’ experience monitoring/managing professional HR in large numbers (management of more than 100 staff as part of HR Management assignment for its clients, similar to the level and qualification of professionals to be deployed in this assignment. Mere experience in supplying group D staff or data entry operators alone as a service provider would not suffice).

Should have minimum average annual turnover of Rs. 10 crore in addition they should have had positive net worth in the last 3 years.

Desirable Preference will be given to the agencies that have proven experience of HR recruitment of development

professionals in programs supported or implemented by Government of India, State Governments, World

Bank, United Nations or other International Organizations of repute. Format for Submission of

Information for providing HR Support to UPSRLM, Department of Rural Development, Government of UP.

Annexure-A

An indicative team of key members required to deliver the HRMA objective:

Sl.

No. Key Persons Desired Profile

No. of Days

*

01 Team leader (1)

Having master’s degree in any discipline with minimum 12-15

years of relevant experience in HR support in development

sector. Experience in team management, co-ordination, pay

roll management, statutory rules and regulations,

communication and work with government.

Full Time

02 HR Management

Professional

Having master degree in any discipline with at least 8-10

years of experience of managing large number of employees,

attendance management, pay roll, TA & DA settlement,

monitoring & evaluation, taxation, legal compliances,

liaisoning with government etc.

FT

03 Accountant (1)

Having master degree in any discipline with at least 8-10

years of experience of preparing salary, perks, statutory

returns, accounting, bank related work, tally & other

accounting software, generating account reports, routine

accounting, invoicing etc.

FT

04 Administrative

Assistant (1)

Master degree in any discipline with minimum of 3 years of

experience in data analysis, logistic arrangements, data

entry, record keepings, etc.

FT

Annexure-B

Current Vacancies at UPSRLM (Indicative) S No Name of Post Number of

Posts

Proposed Salary in INR

31

1 Chief Operating Officer 1 100000

2 State Project Manager-Social

Mobilization

1 60000-70000

3 State Project Manager-Micro Finance and

Financial Inclusion

1 60000-70000

4 State Project Manager-Livelihood 1 60000-70000

5 State Project Manager-M&E 1 60000-70000

6 State Project Manager-HR 1 60000-70000

7 State Project Manager-Finance &

Procurement

1 60000-70000

8 State Project Manager Training and

Capacity Building

1 60000-70000

9 State Project Manager Social Inclusion 1 60000-70000

10 State Project Manager - Skills and Job 1 60000-70000

11 PM – MIS 1 50000-60000

12 PM- Livelihood 1 50000-60000

13 PM- Social Mobilization 1 50000-60000

14 PM- Social Inclusion 1 50000-60000

15 PM- Micro Finance 1 50000-60000

16 PM – Financial Inclusion 1 50000-60000

17 PM – Training & Capacity Building 1 50000-60000

18 PM – Monitoring & Evaluation 1 50000-60000

19 PM – HR 1 50000-60000

20 Young Professional 12 20000-30000

District Level 132

21 District Thematic Expert- Social

Mobilization and Institutional Building/

District Manager-Social Mobilization and

Institutional Building

22 40000-50000

22 District Thematic Expert- Micro Finance

and Financial Inclusion/District Manager-

Micro Finance and Financial Inclusion

22 40000-50000

23 District Manager-Livelihood 22 40000-50000

24 District Manager-Skill and Jobs 22 40000-50000

25 District Manager-Training and Capacity

Building

22 40000-50000

26 District Manager-MIS 22 40000-50000

Block Level 528

27 Block Thematic Expert-Social

Mobilization and Institutional Building

5 20000-30000

28 Block Thematic Expert-Micro Finance

and Financial Inclusion

5 20000-30000

29 Block Thematic Expert-Monitoring &

Evaluation

5 20000-30000

30 Block Thematic Expert-Livelihood 5 20000-30000

31 Block Thematic Expert-HR 5 20000-30000

32 Block Thematic Expert-Finance &

Procurement

5 20000-30000

33 Block Mission Manager 83 20000-30000

34 Block Manager-Social Mobilization and

Institutional Building

83 20000-30000

35 Block Manager-Micro Finance and

Financial Inclusion

83 20000-30000

36 Block Manager-Skill and Jobs 83 20000-30000

37 Block Manager-Social Development 83 20000-30000

38 Block Manager-Livelihood 83 20000-30000

Total positions at all levels 691