Uttar Gujarat Vij Company Ltd ,Mehsana QTR4 2011-12 .pdf · SOP QTR4 2011-12 FH NFH FH FA NFH FH FA...

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SOP QTR4 2011-12 FH NFH FH FA NFH FH FA NFH 1 Sabarmati 0 2 2 4 4 22 30 22 2 Mehsana 0 1 1 0 0 7 17 7 3 Palanpur 0 1 0 1 0 7 16 5 4 Himatnagar 0 0 1 0 0 15 24 5 TOTAL 0 4 4 5 4 51 87 39 Name of area No.of accidents in the quarter Cumulative since the first quarter of the current FY year Departmental Outsider Uttar Gujarat Vij Company Ltd ,Mehsana QUARTER :-4th January-12 to March12 YEAR :-2011-12 Performa - SOP 001 : Fatal and Non-fatal accident report for quarter ending March-12 NUMBER OF ACCIDENTS FOR THE QUARTER (January12 to March-12) Sr. No.

Transcript of Uttar Gujarat Vij Company Ltd ,Mehsana QTR4 2011-12 .pdf · SOP QTR4 2011-12 FH NFH FH FA NFH FH FA...

SOP QTR4 2011-12

FH NFH FH FA NFH FH FA NFH

1 Sabarmati0 2 2 4 4 22 30 22

2 Mehsana0 1 1 0 0 7 17 7

3 Palanpur0 1 0 1 0 7 16 5

4 Himatnagar0 0 1 0 0 15 24 5

TOTAL 0 4 4 5 4 51 87 39

Name of area

No.of accidents in the quarter Cumulative since the first

quarter of the current FY

yearDepartmental Outsider

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-4th January-12 to March12

YEAR :-2011-12

Performa - SOP 001 : Fatal and Non-fatal accident report for quarter ending March-12

NUMBER OF ACCIDENTS FOR THE QUARTER (January12 to March-12)

Sr. No.

FA/FH/NF

H

Dept /

O/S

1 2 3 4 5 6 7 8 9 10 11 12

1 HMT AntroliRaval Ashokbhai

BhikhabhaiFH O/S 17.10.11

In victim premises he tried to switch on the light at that time its hand touched to

unbrekable flexible wire & victim got shocked & died.

CEI report

awaitedN/A N/A

A meeting was arranged for

given information about

safety norms of electricity

with village people residing

there for none use of

conducting things i.e. iron

bar,open wire,steel measuring

tap etc which are danger for

getting electrical accident.

0

2 HMT LaxmipuraBhangi Jigarkumar

SureshbhaiFH O/S

15.1.12 at 16.00

hrs

11 KV Kalol JGY fedeer is passing over house under construction(which is illegal)

where the accident occurred.While catching the kite the victim came in conact of 11

KV line passing over the house under construction and fallen on ground and met

with fatal accident

CEI report

awaitedN/A N/A

Letter written to TDO,

Khedbrahma and Talati, Gram

Panchayat, Laxmipura to stop

illegal consruction.

0

3 HMTMotipura

(Chandarni)

Chauhan

Bhavanaben BalajiNFH O/S 29.11.2011

As per massage from outsider on dt:- 30.11.11 jointly inspected the site by Gambhoi

s/dn & Bhiloda-1 s/dn. A non fatal accident occurred to outsider human namely

Chauhan Bhavanaben Balaji at village: Motipura on dtd: 29.11.11. However, the

actual reason yet to be pointed out. During site visit there was no any person came

forwarded for eye witness.But, as per joint site investigation report of Gambhoi sdn

& Bhiloda-1 sdn at the farm of shri. Chauhan Bhuptaji Galaji, one 11kv pole exists.

There is a spark observed on top conductor of that pole near to top pin insulator

and also burnt skin observed on earthing wire below V cross arm. It concluded

that, there might be try to attempt of suicide by victim unauthorizely through

climbing on that pole. Also detail investigation report of Police is awaited till today.

CEI report

awaitedN/A N/A

Letter given to Gambhoi

Police Station vide

no.UGVCL/BSD/Tech/2663/3.1

2.11

0

4 HMT Kakaritimba

owner -Pagi

Pratapbhai

Nathabhai

FA(Buffalo) 29.09.11

In 11 KV Odha Ag feeder, some Unknown person was trying to switch On the D.O.

Fuse at Double Pole Structure (with do fuse). During this, the D.O. fuse was

touched to the channel and Current passed through Pole to the Earth. At the same

time the Buffalo was in the Water pit and got electric shock due to wet soil and

Died.

Electrical

Inspector

report awaited

N/A N/AMaintenance of DO Tapping

has been carried out 0

5 HMT Chandrana

owner- Gamar

Chunabhai

Singabhai

ta:khedbrahma)

FA(Buffalo) 21.12.11

2 nos. of LT Line pole was found tilted & LT line 1-phase 2 wire conductor come

near to ground so village helper had made this line LT circuit dead,and isolated by

removing LT jumper and had reported to Kheroj s/dn office.Meanwhile without

permission any un known person charged line by giving temporary jumer, due to

this mischiep dead line charged. Mean while buffallow passing under this LT line

& came in contact with live line and met with fatal accident.

CEI report

awaitedN/A N/A

FIR lodged against unknown

defaulter at Poshina police

station.

0

6 MSH Bhalana

shri B C

Bhagora,Village

Helper of Sankra Ta

Harij

NFH Dept1.12.2011

11:00Hr

Non Fatal Electrical Accident Occurred to Victim while working of tree cutting on LT

Line of village Bhalana Ta Harij .11KV Line of Piplana Feeder(Katra S/S) was

passing near by LT Line.While removing creepers,cutting instrument "Dhariya"

touched with 11kv line and accident occured.

On investigation it is found that line clear of 11kv Sarel feeder(Dunawada S/S)

instead of Piplana feeder (Katra )was taken by LM Shri R.G.Pande. Also earthing

was not done at site while working .

CEI Report is

not received

N/A as CEI

report is not

received

N/A as CEI

report is not

received

accident occurred due to

mistake of both lineman and

helper , lineman and helper

are instructed to keep safety

equipments with them and

make sure that the LC of

proper feeder was taken and

make proper earthing of line

while working.

0

Detailed Reason of AccidentFinding of

CEI/EI/ AEI

Remedies

suggested by

CEI / EI/ AEI in

various cases

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-OCT -11 to MARCH-12

Year 2011-12

Whether the

remedy

suggested is

complied

Action taken to avoid

recurrence of such

Accident.

Compensa

tion Paid

Performa-SoP002:-Action taken report for safety measures complied for the accidents occurred

Sr.

No.Circle

Location of

Accident

Details of

victim

Type of Accident

Date of

occurance

FA/FH/NF

H

Dept /

O/S

Detailed Reason of AccidentFinding of

CEI/EI/ AEI

Remedies

suggested by

CEI / EI/ AEI in

various cases

Whether the

remedy

suggested is

complied

Action taken to avoid

recurrence of such

Accident.

Compensa

tion Paid

Sr.

No.Circle

Location of

Accident

Details of

victim

Type of Accident

Date of

occurance

7 MSH Delmal

shri B.S.Thakor

Village Helper

(Delmal )

NFH Dept

29/01/2012

AT ABOUT

11.30 HRS

On Date 29/01/2012 ( Sunday ),The Delmal village helper was going to

attend the complaint of Ag connection in R/O Shri Rabari Virambhai

Gandabhai ( Conn.No 21805/00364/0 ) of village Delmal ( Preparing

new DO jumpers ) Which is on 11 KV Limbja feeder & at the time of

accident the single phase power supply was ON . He went the site of

Ag connection & dismentalled all the three DOs of transformer centre &

for disconnect the line he sent the outsider man to cut off the line by

dismentalling the DOs of this 11 KV tap line which is about 10 poles

away from this trans centre & with out conformation that the DOs are

dismentalled or not He prepared all the three out going jumpers

complately with binnding & when he prepared to repaired the

incomming DO jumpers , He got the electrical shock & fell down from

the Transformer DO angle & got the injuries on his back side

CEI Report is

not received

N/A as CEI

report is not

received

N/A as CEI

report is not

received

Inform to linestaff to avoid

this

type of mistake in future &

use safety equipments while

working on line & line must be

done dead by earthing on

both the side

No

8 MSH Visnagar

Parmar

Maheshkumar

Shankarbhai

(Helper)

NFH Dept12.10.11

12:45 PM

On dt 12-10-11 ShriMaheshkumarShankarbhai Parmar Helper was going to release

single phase connection to Shri Vikramshinh Rajput at block no 25 of Radhe

Bunglows . which is situated on Thalota road Visnagar . 3 Phase 5Wire LT Line of

11 kv City -3 feeder eminating from 132 kv Visnagar s/sis existing . 1 Phase

connection is given on LT PSC pole . After installation of meter& laying of 2.5 mm2

service cable he climbed on psc poleto give service connection on the Live LT

Line conductor. While he joint 2.5 mm2 pvc cable to Live conductor his left hand

upper side came in contact with Live conductor and he got Electric shock & he fell

down to the ground & thus Non Fatal accident took place.

CEI

VISITED

SITE ON

19-12-2011

CEI REPORT

NOT RECEIVED

TILL TODAY

NIL

Victim & other line staff were

instructed to use safety tools

while working & also given

the guideline regarding safety

awareness

No

9 MSH Malsundshri Virabhai

Ambabhai parmarFH O/S

02.10.11 at

15:30 Hrs.

The victim shri Virabhai Ambabhai Parmar, aged 45 years (approx) resi of Malsund ,

Ta-Harij was living at farm of Agri. consumer Shri Patel Ramabhai Karsanbhai

having Ag Con.No-28548000821. The connection is located at village malsund. The

one Drop out fuse link of the transformer centre was blown off, hence the victim

had tried to provide D.O fuse link by weted woodden bamboo. as per eye witness

statement, while this operation the victim had got electrocuted & died on the spot.

further Harij office has not received any complaint regarding power failure or fuse

blown off from consumer.

CEI Report is

not received

N/A as CEI

report is not

received

N/A as CEI

report is not

received

Inform & warned to Consumer

regarding unauthorised

operation of DO fuse, and

explained to make a

complaint to concern SDO

regarding power failure

No

10 MSH KadiRajput Manojkumar

HemanshubhaiFH O/S

07.11.2011 at

11:15 PM

An electrical accident occurred to an outsider namely Rajput Manojkumar

Hemanshubhai at village Kadi near Thol Road, opp.Gangotri shopping centre.On

dated 07/11/2011 at approximately 11:15 PM, a Truck(Tanker) No GJ 18 T 0037 was

parked below HT line of 11 kv Amul ind. Feeder eminating from 66 kv Kadi s/s. At

that time victim climb on the tanker to take a rest, while walking on Tanker he came

into contact with live conductor of 11 kv HT line & electrocuated.

CEI Report is

not received

N/A as CEI

report is not

received

N/A as CEI

report is not

received

New 10 Meter PSC Pole

erected under 11 KV Line and

height is maintained with

horizontal distance to avoide

the accident in future

Not

claimed so

not given

compensat

ion

11 MSH Boriavi

Shri Dilipbhai

Mahadevbhai

Chaudhary

FH O/S27.12.2011 at

07:00 PM

Pending due to no one in the village came forward as a eye witness or willing to

give any type of statement.

CEI Report is

not received

N/A as CEI

report is not

received

N/A as CEI

report is not

received

Village people were instructed

to inform concern SDO or

make a complaint at CCC for

any line fault

NO

12 MSH BAVLU

FH to Shri

THAKOR BABUJI

MANAJI

FH O/S23-02-2012

12:45 pm

As per press note on 24-02-2012 about fatal accident to shri Thakor

Babuji Manaji, this office has visited site on 24-02-2012 at 10:30 am

and taken statement of victim's brother shri Thakor Kalaji Manaji. Victim

had no any electrical connection given by U.G.V.C.L. but he was using

power from residencial connection of Shri Thakor Dhanaji Manaji by

yellow colour's private flexible 1/18 wires of about 25 meter. As per

Thakor kalaji Manaji's statement, "Victim and his wife had quarrel with

neighbour on 23-02-2012. Opponent draw victim behind his home,

bitting him badly on victim's chest and stomach by wooden stick and

hand, from where the wires towards victim's home was passing with the

CEI Report is

not received

N/A as CEI

report is not

received

N/A as CEI

report is not

received

The accident occurred in

Private wiring, so we have

intimated the consumer to

use Standard equipement and

wiring at premises.

Not

claimed so

not given

compensat

ion

FA/FH/NF

H

Dept /

O/S

Detailed Reason of AccidentFinding of

CEI/EI/ AEI

Remedies

suggested by

CEI / EI/ AEI in

various cases

Whether the

remedy

suggested is

complied

Action taken to avoid

recurrence of such

Accident.

Compensa

tion Paid

Sr.

No.Circle

Location of

Accident

Details of

victim

Type of Accident

Date of

occurance

13 MSH GeritaShrimati Laxmiben

Narayanbhai PatelFH O/S 28.12.2011

On site verification it was found that victim got single phase residential connection

for lighting purpose at Gerita village. Single phase motor used by consumer

through 1/18 guage copper wire from switch board. One of the end of this wire was

connected at Switch Board and another end of this wire have connected with male

plug connector. Single phase motor have female plug connector. while the single

phase motor was on and victim was removing the male and female connector to

switch off the motor directly and at that time victim touched the live male contact of

the wire and got electric shock and died.

CEI Report is

not received

N/A as CEI

report is not

received

N/A as CEI

report is not

received

ADVICE GIVEN TO

CUSTOMER FOR

RECTIFICATON OF HIS

HOUSE WIRING

There is no

UGVCL

Fault

14 MSH Lunva

Owner of buffalo

Ajamkhan

Mehmunkhan

Pathan

FA(Buffalo) 16.11.2011

In Lunva village AG sim area 3 phase AG connection no AG 340 of 65 HP in

respect of Shri Chhattekhan MujahinkhanPathan is located. The power supply is

given from 11 kv AG Khoda feeder emanating from 66 kv Khoda s/s. A 100 kva

transformer center is located near to Room [Oradi] of ag connection. A Havada is

situated near AG Connection Room On dt 16-11-2011 evening time a buffalo came

for drinking water from Havada& then he went near to transformer center & he

touch the GI Wire of transformer center & he got electric shock& buffalo died.

Investigation done for motor& Patti cable, the Patti cable is puncture & due to

puncture of cable leakage current got path from Patti cable to service cable of

transformer center to GI Wire of transformercenter. Fatal Animal Accident occurred

due to party’s Patti cable puncture.

CEI NOT

VISITED

SITE

CEI NOT

VISITED

SITE

NIL

Party was instructed to

replace the patti cable & use

standard electric motor for ag

purpose

No

15 PLN

Sudrosan

(Roda seva

Asram)

Shri Narottambhai

Tejarambhai

Parmar-38 years

old(Village-Helper)

NFH Dept 11.12.11

A non fatal electrical accident occurred to victim while victim climbed on 11 kv

Dunavada-JGY for repairing of sackle pole jumper,at that time victim got shock due

to one Tapping are not removed by victim.at side observed by DE-Thara & found

victim was remove two DO-Tapping & one Tapping not remove at location no-

MPH/DUJ/133/08/121.

Victim himself

responsible

Victim himself

responsible

Field officers

asked to take

remedial

measures as

suggested by

E/I.

Show cause notice issued

vide letter no-

UGVCL/ROD/T/EE/224/10-1-

12.

no

16 PLN At-Dhaneri

Shri Dilipsih

Bhavansih Chavada-

Helper

NFH Dept

15-12-11

reporting

28.02.12

A non fatal electrical accident occurred to victim while victim climbed on

11 kv Rameshwar-JGY for maintenance work ,,at that time victim got

shock due to return power of Genarator used in milk dairy of Dhaneri

village.

C.E.I report is

awaited

Inform to police station-

Dantiwada against Milk dairy

vide letter no-DNT/5394/16-12-

2011

no

17 PLN Bhataram

Patel Nanajibhai

Rupabhai-45 years

old.

FH O/S 19.11.2011

A fatal electrical accident occurred to outsider, During wrapping the black

insulation tape on the broken phase wires,which carry the power from meter to fuse

board & observed two phases comes together, thus the victim got shock & died on

the spot in AG Connection room(Consumer no-73431/00144/2) .

Victim himself

responsible

Victim himself

responsible

Field officers

asked to take

remedial

measures as

suggested by

E/I.

FAULT NOT ON UGVCL SIDE no

18 PLN Dhanera-city

Rajput Kisorsing

Ramsing-30 years

old

FH O/S 19.11.2011

Victim applied 1-phase motor wire plug in switch board and try to start motor &

found leakage current passes through her body due to victim hand contact to

broken insulation Wire near plug, and got electric shock in her premises.

Victim himself

responsible

Victim himself

responsible

Field officers

asked to take

remedial

measures as

suggested by

E/I.

FAULT NOT ON UGVCL SIDE no

FA/FH/NF

H

Dept /

O/S

Detailed Reason of AccidentFinding of

CEI/EI/ AEI

Remedies

suggested by

CEI / EI/ AEI in

various cases

Whether the

remedy

suggested is

complied

Action taken to avoid

recurrence of such

Accident.

Compensa

tion Paid

Sr.

No.Circle

Location of

Accident

Details of

victim

Type of Accident

Date of

occurance

19 PLN Kalyana

Rajput Laxmanji

Bhagaji-60 years

old

NFH O/S 01.10.11

A Non Fatal Human electrical accident occurred to victim ,while victim climbed on

11 kv nilkanth AG feeder for Unathorised Reconnection of his AG

connection(22821/00507/5).This AG connection was disconnected by DE-Kakoshi

on 28-9-2011 dtd from tapping pole near this connection due to non payment of

energy bill of AG Connection & found victim came with contact of live wire of 11 kv

Nilkanth AG feeder and got electric shok.

IERules-1956

as per section-

82 Educate to

consumer for

inform to

UGVCL office

for any

function

works done

near by

electric line

for avoid such

type accident.

IERules-1956 as

per section-82

Educate to

consumer for

inform to

UGVCL office

for any function

works done near

by electric line

for avoid such

type accident.

Field officers

asked to take

remedial

measures as

suggested by

E/I.

Danger board & barbed wire

providedno

20 PLNvill-Juna

nesada

Owner of Cow -

Bhopaji Dhudaji

Thakor,

FA (Cow) 15.10.11

A Fatal accident occurred to Cow due to Fire of Pin Insulator of 11 kv Manpura

feeder conductor at location no-130/14/4 & found conductor broken which is

fallown on ground, while Cow came with contact of Live conductor & got electrical

shock.

IERules-1956

as per section-

29

maintenance

work carried

out

periodically

IERules-1956 as

per section-29

maintenance

work carried out

periodically

Field officers

asked to take

remedial

measures as

suggested by

E/I.

Maintenance work carried out no

21 PLN Jetavas Ta :

Danta

Buffaiow :-1 OF

Shree Kharadi

Pabubhai Devabhai

FA(Buffalo) 12.10.11

Animal Fatal Accident occurred due to broken of guy insulator of stay wire &

earthing wire of village t/c. Due to broken guy insulator ,earthing wire is contacts

with stay wire . So leakage current passes through earthing wire to stay wire and

Buffalow came in contact with stay wire & got electrocuted and died on spot.

IERules-1956

as per section-

29

maintenance

work carried

out

periodically

IERules-1956 as

per section-29

maintenance

work carried out

periodically

Field officers

asked to take

remedial

measures as

suggested by

E/I.

Maintenance work carried out no

22 PLN Jagana

Owner of cow-

Jarmol Nanajibhai

Karasanbhai

FA (Cow) 22.11.2011

HT. line one conductor broken and fall on ground from location no. 69 of 11 kv

gujrat agro feeder due to pin puncture.cow came into cotact with live conductor and

expired on the spot.at that time this feeder not tripped.

IERules-1956

as per section-

29

maintenance

work carried

out

periodically

IERules-1956 as

per section-29

maintenance

work carried out

periodically

Field officers

asked to take

remedial

measures as

suggested by

E/I.

Maintenance work carried out no

23 PLN Kalana

Buffalow :-1 OF

Shree Patel

Maganbhai

Nagarbhai

FA(Buffalo)

30-11-11

reporting

13.2.12

A Fatal accident occurred due to leakage current flow surrounding AG

T/C & Buffalo come near current flow area near T/C, At site observed

Motor of AG connection found short so leakage current flow through

neutral of Transformer.& got electrical shock

IERules-1956

AS PER

Section 67

give

instruction to

field office for

reactivation of

earthing of

T/C for avoid

such type of

accident.

IERules-1956 AS

PER Section 67

give instruction

to field office for

reactivation of

earthing of T/C

for avoid such

type of accident.

Field officers

asked to take

remedial

measures as

suggested by

E/I.

Reactivation of earthing of

T/Cno

FA/FH/NF

H

Dept /

O/S

Detailed Reason of AccidentFinding of

CEI/EI/ AEI

Remedies

suggested by

CEI / EI/ AEI in

various cases

Whether the

remedy

suggested is

complied

Action taken to avoid

recurrence of such

Accident.

Compensa

tion Paid

Sr.

No.Circle

Location of

Accident

Details of

victim

Type of Accident

Date of

occurance

24 SBT Kadadara

Shri Girishbhai

Mithabhai Vohra &

Shri Bhikhabhai

Prajapati Helper

NFH Dept 15.11.11

The line clear of 11 KV Kadadara feeder of 66 KV Vehlal S/S was taken by Shri

D.S.Tadgar on date 15/11/2011 at 10.30 am by phone with Line clear No 35134.and

start work of jumpering on T/C at Bhagat farm, Zak Kadadara road .At 11.30 Hrs

Shri L.S.Thakor,Helper had return the line clear of Pasunj ni Muvadi feeder taken

vide L/C No 35133,By mistake SBO Shri R.D.kalasma of Vehlal S/S had charged the

breaker of Kadadara feeder instead of Pasunj ni Muvadi feeder, both victim working

on line was got electic shock and fell down, Emergency medical treatment given to

them at P.H.C Vehlal & then admit to Appolo Hospital.

Awaited NA NA NA Not paid

25 SBTHansalpur

GIDC

Harshadbhai J

Parmar, App LMNFH Dept 1.3.12, 12:10

While removing of single phase meter from GIDC at Rasiklal

vadilal(jalaram) ind as per new GERC circular to merge meter the

phase and natural wire accidently touch with one to another due to this

flash over occured and victim got flash on face and hands

ESI VISITED

ON 13.3.12Report awaited NA

Employee had given letter

1028/2.3.12 to take care in

future & observed the safty

rule.

Not paid

26 SBTHansalpur

GIDC

Arvindbhai

Mathurbhai Patel,

Helper

NFH Dept 1.3.12, 12:30

While removing of single phase meter from GIDC at marshal agro ind

as per new GERC circular to merge meter ,while cutting the insulation

of phase wire accidently slips on main switch and touch with live phase

due to this flash over occures and victim got flash on face and hands

ESI VISITED

ON 13.3.13Report awaited NA

Employee had given letter

1029/2.3.12 to take care in

future & observed the safty

rule.

Not paid

27 SBT Vavol

Shri Hareshbhai

Jethabhai Marwadi

App Age 14 Yrs

FH O/S

19.11.2011 /

12.30pm.

reported by

division on

15.12.2011

A Single phase conn is given in name of Shri J.L.Marwadi (26927/3416/10) In the

load side single phase motor is used for the water supply in to the tank . At the time

when the motor is running and the power supply is "ON" position. Victim touches

to the metal part of body to fit pvc pipe to the exhaust pipe of the motor and

accident occur..

Awaited NA NA NA Not paid

28 SBT vavolBinkal Dineshbai

Patel, Age: 22 Yrs.FH O/S

18.02.12 @

11:30 hrs.

A fatal human – Outsider electrical accident occurred on dtd, 18-02-

2012 to shri Binkalkumar Dineshbhai Patel, Aged – 22 yrs (Approx) at

village Vavol under Gandhinagar S/dn.At Accident site undersigned &

Junior Engineer, have visit on dtd, 18-02-2012, @ 15.00 hrs, it is found

above victim was doing contactor’s work for providing Mandap at Newly

opening site of Akshar Villa at village VAVOL for providing Steel pipe

pole on the road side to mounting colored cloth FLAG. At that time

above Steel pipe pole touched directly to overhead line passing from

road of 11 KV Uvarsad AG feeder. They have got electrolyte and

referred to further treatment at private hospital but victim was dead.

Awaited NA NA NA Not paid

29 SBT

Nr. Shivalik

villa, Rajpath

Raod,Ambli

Shri Chetan

Dhanjibhai Katariya

(27 years)-FH &

Shri Suresh

Nathabhai parmar

(27 years)- NFH

FH & NFH O/S11.10.11 @ 9:42

AM

Victims(the labourers of Rajesh power Services p.ltd) were working on the DP

structure(RSJ) to remove the fabrication/material, without any permission or

intimation to the SDn office.M/s Rajesh Power pvt ltd or any representative of

agency had not intimated to this office nor asked for any shutdown on that day to

carry out any work from their side.11 kv power of Rajpath fdr(Science City SS) was

going through the 70 mm2 XLPE cable from the same DP structure.There was a

joint between incoming cable from RMU & outgoing cable to Society transformer,

covering with PVC tape. Anyhow one Victim came in the cantact with the cable joint

and at the same time other victim was fallen from the DP structure to the ground.

Report

awaitedReport awaited Report awaited

Contractor is given notice for

not to do work without

supervisor.

Not paid

30 SBT Matoda

Shri. Khori Aratbhai

Amrabhai (FH) &

Shri.Taviyad

Aratbhai Hirabhai

(NFH) Labou of

contractor M/S.

Prakash Electrical

FH & NFH O/S 1.03.2012

While erecting 10 mtr. Psc pole with help of crain, pole tied with GI wire

No.8 on top of the pole & top of the pole came in contact with live

conductor of 11 kv Arvee Denim feeder emanating from 66 KV moraiya

S/s. & both victims getting electric Shock.

Report

awaitedReport awaited Report awaited Line raising work completed Not paid

31 SBT Langhnaj

Smt. Gitaben

dalsukhbhai Raval

(40 Years)

NFH O/S14-10-11

@17.00 hrs

The conductor of 11 Langhnaj(AG) feeder emanating from 66 kv Langhnaj s/s

snapped due to bird fault and fell on her body. She was working in Agri. land under

the line. Due to this she came in contact with live broken conductor and got

shock. She got burn injuries on right arm and leg.

Awaited NA NA NA Not paid

32 SBT ShilajShri Jitendrabhai

Maheshbhai PatelNFH O/S

14.11.11 at

23:00

Said victim is bollero vehicle driver and luggage was lying in the carrier. He went on

the vehicle roof/carieer to took luggege and at the same time he might be came in

the induction zone of live 11 kv line.

Awaited NA NA NA Not paid

FA/FH/NF

H

Dept /

O/S

Detailed Reason of AccidentFinding of

CEI/EI/ AEI

Remedies

suggested by

CEI / EI/ AEI in

various cases

Whether the

remedy

suggested is

complied

Action taken to avoid

recurrence of such

Accident.

Compensa

tion Paid

Sr.

No.Circle

Location of

Accident

Details of

victim

Type of Accident

Date of

occurance

33 SBT Lodariyal

Kishan Virambhai

Koli Patel age- 10

year

NFH O/S17.01.2012 at

14:05

A nonfatal electrical accident occurred to a boy Kishan Virambhai Koli

Patel age 10 years on dated 17.01.2012 at 14.05 Hrs.came in contact

of live 11 kv Lodariyal feeder line passing over 2 feet above on rooftop

of house of Sh. Prahladbhai Chamanbhai Patel while catching the kite.

Report

awaitedReport awaited Report awaited

Estimate for line shifting was

given vide L No:-516

dt.23.03.10 but not paid till

this date

Not paid

34 SBT ChandkhedaDamor Shardaben

ThaneshwarbhaiNFH O/S 05.02.12

In Consumer premises,LT side, Due to leakage in mono Submercible

moter, current passing in watertank. During operating of Metalic Valve

attached to watertank, victim came in contact with leakage of

current.Got shock.

Awaited NA NA NA Not paid

35 SBTNR.SINDBAD

HOTEL

Baldevbhai

Dahyabhai

Ravar(35 YRS.)

NFH O/S 8.03.12

Victim was intensely climbed on pole and touch to the live line top of

incoming side of Single Pole D.O. structure of Nutan Balmandir School

TC of 11KV Chatral Feeder Line

yesTo dismantle

non used DPS

No,As,used for

other connectionFencing work carried Not paid

36 SBTSarjan Estate

Kathwada

Shri Punitraj

Ajaypratapsinh

Rajput

NFH O/S

29.10.11 at 2:00

reported on

30.03.12

An accident occurred was not reported at sl dn at that time by any

offices i.e. Medical officer, Police station. &:party to s/dn. After

receiving the letter from Electrical Insp. Vide letter no.

EIA/932/2012Dtd. 29.2.2012 detail investigation done by s/dn and this

report is submitted vide ref. letter. Looking to the report, an accident

occurred at mid night approximately 2.30 hrs. during talking on mobile

as no any eye witness so actual cause of accident not known. But as

per P.M. report &:police panchnama the cause of accident is due to

electric current. A memorandum of settlement dtd.12.12.2011 between

Victim's mother &:owner of factory was executed after payment of Rs.

600001 - by owner of factory.

EI VISIT ON

28.2.12Report awaited NA NA Not paid

FA/FH/NF

H

Dept /

O/S

Detailed Reason of AccidentFinding of

CEI/EI/ AEI

Remedies

suggested by

CEI / EI/ AEI in

various cases

Whether the

remedy

suggested is

complied

Action taken to avoid

recurrence of such

Accident.

Compensa

tion Paid

Sr.

No.Circle

Location of

Accident

Details of

victim

Type of Accident

Date of

occurance

37 SBT Dhandhuka

owner -Shri

Desai Yusufbhai

Kalubhai

FA ( She

Goat)

16-01.2012

nearly 9.00

AM

Single phase two core service wire is damaged and leakage current

came through girder pole and she goat came contact with girder pole &

died

NO NO NO MAINTENANCE DONE Not paid

38 SBTHudco/Singer

wa

owner -Shri

Baldevbhai

Nagjibhai Rabari

FA (Cow) 14.1.12, 15:20

Because of kite festival, kite got entangled on conductor of 11KV Kathwada-3 feeder

Location No. 106 and due to pulling of same by children, conductor got snapped

and fell on the cow passing below the line hence got electrocuted

AEI VISTED

ON 30.1.12Report awaited NA

Restring of conductor done

on 14.1.12Not paid

39 SBT

Viramgam

near bharvadi

darvaja

Owner Shri

kanjibhai Vasibhai

Rabari

FA (Cow)19.3.2012 at

12.15 hrs

A cow was passing near the transformer centre which was on plinth.

The cow was scratching with the stay wire which broke and got

entangled in the horns and the stay wire touched the jumper of the

X'mer centre and hence the cow got electrocuted.

NA NA NA maintenance carried out on

19.3.12Not paid

40 SBT Cha.vasana owner -Bharvad

Haribhai SurabhaiFA(Buffalo)

03.02.12 at

15:35

While rubbing the head with loose stay wire by victim buffalo at

cha.vasna -claris road at loc no 43 & 44 (D.P. AB switch Structure)of 11

kv Bhat feeder (Ag feeder), loose stay wire came in contact with the

jumper of switch below the stay insulator part and so leakage current

pass through the body of victim buffalo so got electrocuted and met

with FA.

Report

awaitedReport awaited Report awaited

Broken service wire is

removed at these timeNot paid

Within 50%

of

stipulated

time.

Within

stipulated

time.

Up to double the

stipulated time

More than double

the stipulated time

1 2 3 4 5 6 7 8 9 10

A(i) 0 33259 32489 13162 19327 0 0 32489 0

A(ii) 0 7369 7369 4773 2596 0 0 7369 0

A(iii) 0 2509 2509 1596 913 0 0 2509 0

B(i) 0 963 963 747 216 0 0 963 0

B(ii) 0 700 728 501 227 0 0 728 0

C(i) 0 4101 4101 2451 1650 0 0 4101 0

C(ii) 0 1239 1593 638 955 0 0 1593 0

D(i) 0 2505 1358 1230 128 0 0 1358 0

D(ii) 0 275 275 166 109 0 0 275 0

E(i) 0 1391 1391 575 816 0 0 1391 0

E(ii) 0 686 686 358 328 0 0 686 0

F(i) 0 881 881 426 455 0 0 881 0

F(ii) 0 514 514 275 239 0 0 514 0

F(iii) 0 652 652 463 189 0 0 652 0

F(iv) 0 1943 1943 934 1009 0 0 1943 0

G 0 256 256 172 84 0 0 256 0

H 0 4380 4380 2023 2357 0 0 4380 0

Total 0 63623 62088 30490 31598 0 0 62088 0

Uttar Gujarat Vij Company Ltd ,MehsanaQUARTER :-4th January-12 to March-12

YEAR :-2011-12

Performa SoP 003 B:

APPENDIX - B (already in the SoP regulation )

Total

Complaints

(1) + (2)

No. of Complaints redressed during the month.

Balance

Complaints to

be redressed.

(4) – (9)

REGISTER FOR COMPILING THE COMPLAINTS CLASSIFICATIONWISE

In stipulated time Beyond stipulated time

Total (5) to

(8)

Classification

Pending

complaints of

previousQuart

er

Complaints

received

during the

Quarter

Sr. No.Actons or steps carried out by distribution licensee towards

public awareness in the quarter

Likely number of consumers

influrencedDetails about media

1 2 3 4

1 Display board of SOP at circle, Division & S/Dn 76457 Notice Board

2Display board of Name of information officers under RTI Act 2005 at

Circle,Division,Sub- division offices. 51044 Notice Board

3Consumer care centers at various 17 places

92595Verbal & Notice Board

at CCC

4 Advertisement through Daily News papers 15544 Daily News papers

5 Pamphlets distributed among public 27225 Pamphlets

6Advertisement through slide in TV / Banners

23500 T V Channels

7 On Uttar Gujarat Vij Company Ltd Web site 64676 Internet

8 Through Regular Energy Bill 1613697 Energy Bill

9 During Energy conservation week/UGVCL Magazine/CD etc 5444 Meeting & Phamplets

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-4th January-12 to March12

YEAR :-2011-12

Performa SoP 004

\\10.6.0.43\temp\UB\SOP QTR4 2011-12

Sr. No. MonthDate and time meeting

conducted

No. of complaints

registered at the meeting

No. of complaints pending at the

end of the meeting

25-01-2012 21 7

27-01-2012 13 5

14-02-2012 26 9

18-02-2012 21 9

21-02-2012 15 7

28-02-2012 9 5

2/3/2012 15 5

14-03-2012 11 3

16-03-2012 12 3

23-03-2012 16 4

30-03-2012 17 3

Mar-12

Jan-121

2

3

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-4th January-12 to March12

YEAR :-2011-12

Performa SoP 005 B: Action taken report by the Redressal Committee

Feb-12

\\10.6.0.43\temp\UB\SOP QTR4 2011-12

Sr.

No.

No. of existing Distribution

transformer at the start of the

quarter / year

31.12.2011

No.of Distribution

transformers added during

the quarter / year

(Jan-12 to March-12)

Tota number of

Distribution transformers

As on 31.03.2012

Total number of

Distribution

tranformer failed

(Three months)

% failure rate of

Distribution

transformer

A B C=A+B D H= (D) * 100/C

1 129038 3477 132515 1513 1.14

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-4th January-12 to March12

YEAR :-2011-12

Performa SOP 006 : Failure of Distribution Transformer.

1 2 3 4 5 6

Sr.NoCategory of

consumers

Sample

Size

(Numbers)

Standard

specified in

regulation

Deviation of

results from the

sample test

(Numbers)

% age

compliance

=5*100/3

1 Domestic 668224 2% 8211 1.23

2 Commercial 83243 2% 451 0.54

3 Industrial 11891 2% 87 0.73

4 Agricultural 129534 2% 2956 2.28

5 Public water works 4040 2% 28 0.69

6 HT industrial 1251 2% 1 0.08

H T consumers

Uttar Gujarat Vij Company Ltd ,Mehsana

Yearly Submission

YEAR :-2011-12

Performa SoP 008 : Sample Test result for Neutral Voltage

Compliance Sample Test Report for Neutral Voltage

L T consumers

1 2 3 4 5

Voltage LevelSample Size

(Numbers)

Limit or

prescribed

standard

Deviation of

results from the

sample test

(Numbers)

% age

compliance

=4*100/2

Low Voltage 707536 +6% to -6%' 3283 0.46

High Voltage 579 +6% to -6%' 12 2.07

Extra High Voltage 9 +10% to -10%' 0 0.00

Uttar Gujarat Vij Company Ltd ,Mehsana

Yearly Submission

YEAR :-2011-12

Performa SoP 009 : Sample result for Voltage variations

Compliance Sample Test Report for Voltage variations

1 2 3 4 5 6

Sr.NoCategory of

consumers

Sample Size

(Numbers)

Limit or

standard

prescribed

Deviation of results

from the sample test

(Numbers)

% age

compliance

=5*100/3

1 L T consumers 705802 3.50% 0 0.00

2 HT consumers 251 3.00% 0 0.00

3

EHT

consumers 3 3.00% 0 0.00

Uttar Gujarat Vij Company Ltd ,MehsanaYearly Submission

YEAR :-2011-12

Performa SoP 010 : Sample Test result for Harmonics

Compliance Sample Test Report for Harmonics

Sr.

NoMonth

Ni - Number of

Customers for

each sustained

interruptions (in

numbers)

NT - Total No of

customers

served

(in Numbers)

SAIFI = Ni/Nt

(Monthly SAIFI)

1 2 3 4 5= 3 / 4

1 Jan-12 746253 1623439 0.46

2 Feb-12 479449 1631444 0.29

3 Mar-12 565433 1682727 0.34

Sr.

NoMonth

Ri =

Restoration Time

for each

sustained

interruption

event

(in hours)

Ni - Number of

interrupted

Customers for

each sustained

interruption

event

(in numbers)

Ri* Ni -

Total customer

interrution Duration

NT - Total

No of

customers

served

(in

Numbers)

SAIDI =

Ri*Ni/Nt

(Monthly

SAIDI)

1 2 3 4 5 = 3 * 4 6 7= 5 / 6

1 Jan-12 274:25:00 3129 858684:20:00 1623439 0:31:44

2 Feb-12 160:55:00 3426 551307:26:00 1631444 0:20:17

3 Mar-12 214:41:00 2911 625016:41:00 1682727 0:22:17

Sr.

NoMonth

IMi =

Number of

Momentary

interruptions for

the month

(in numbers)

Nmi =

Total no of

customers for

each momentary

interruptions

(in numbers)

Imi =Nmi

Number of customer

Mementary

interruptions

(in numbers)

Nt -

Total no of

customers

served

(in

numbers)

MAIFI=

Imi*Nmi/

Nt

1 2 3 4 5 = 3 * 4 6 7= 5 / 6

1 Jan-12 4113 2734 11246085 1623439 6.93

2 Feb-12 3458 2749 9504335 1631444 5.83

3 Mar-12 4036 2646 10678015 1682727 6.35

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-4th January-12 to March12

YEAR :-2011-12

SoP 011 - A : System Average Interrruption Frequency Index (SAIFI) for JGY category

SoP 011 - B : System Average Interrruption Duration Index (SAIDI) for JGY category

SoP 011 - C : Momentary Average Interruption Frequency Index (MAIFI) for JGY category

Sr.

NoMonth

Ni - Number of

Customers for

each sustained

interruptions (in

numbers)

NT - Total No of

customers

served

(in Numbers)

SAIFI = Ni/Nt

(Monthly SAIFI)

1 2 3 4 5= 3 / 4

1 Jan-12 233415 794287 0.29

2 Feb-12 144525 795609 0.18

3 Mar-12 166592 808820 0.21

Sr.

NoMonth

Ri =

Restoration Time

for each

sustained

interruption

event

(in hours)

Ni - Number of

interrupted

Customers for

each sustained

interruption

event

(in numbers)

Ri* Ni -

Total customer

interrution

Duration

NT - Total

No of

customers

served

(in

Numbers)

SAIDI = Ri*Ni/Nt

(Monthly SAIDI)

1 2 3 4 5 = 3 * 4 6 7= 5 / 6

1 Jan-12 110:44:00 1724 190953:26:00 794287 0:14:25

2 Feb-12 91:51:00 1167 107185:10:00 795609 0:08:05

3 Mar-12 83:41:00 1663 139122:04:00 808820 0:10:19

Sr.

NoMonth

IMi =

Number of

Momentary

interruptions for

the month

(in numbers)

Nmi =

Total no of

customers for

each momentary

interruptions

(in numbers)

Imi =Nmi

Number of

customer

Mementary

interruptions

(in numbers)

Nt -

Total no of

customers

served

(in

numbers)

MAIFI=

Imi*Nmi/

Nt

1 2 3 4 5 = 3 * 4 6 7= 5 / 6

1 Jan-12 1684 2860 4816382 794287 6.06

2 Feb-12 1363 2224 3030693 795609 3.81

3 Mar-12 1484 2290 3398268 808820 4.20

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-4th January-12 to March12

Year 2011-12

SoP 011 - A : System Average Interrruption Frequency Index (SAIFI) for Other than AG & JGY category

SoP 011 - B : System Average Interrruption Duration Index (SAIDI) forOther than AG & JGY category

SoP 011 - C : Momentary Average Interruption Frequency Index (MAIFI) for Other than AG & JGY category

Sr.

NoMonth

Ni - Number of

Customers for

each sustained

interruptions (in

numbers)

NT - Total No of

customers

served

(in Numbers)

SAIFI = Ni/Nt

(Monthly SAIFI)

1 2 3 4 5= 3 / 4

1 Jan-12 143105 350873 0.41

2 Feb-12 106188 356655 0.30

3 Mar-12 108533 358980 0.30

Sr.

NoMonth

Ri =

Restoration Time

for each

sustained

interruption

event

(in hours)

Ni - Number of

interrupted

Customers for

each sustained

interruption

event

(in numbers)

Ri* Ni -

Total customer

interrution Duration

NT - Total

No of

customers

served

(in

Numbers)

SAIDI =

Ri*Ni/Nt

(Monthly

SAIDI)

1 2 3 4 5 = 3 * 4 6 7= 5 / 6

1 Jan-12 1210:23:00 189 229343:47:00 350873 0:39:13

2 Feb-12 904:45:45 180 162895:17:30 356655 0:27:24

3 Mar-12 823:06:00 198 163167:21:00 358980 0:27:16

Sr.

NoMonth

IMi =

Number of

Momentary

interruptions for

the month

(in numbers)

Nmi =

Total no of

customers for

each momentary

interruptions

(in numbers)

Imi =Nmi

Number of customer

Mementary

interruptions

(in numbers)

Nt -

Total no of

customers

served

(in

numbers)

MAIFI=

Imi*Nmi/

Nt

1 2 3 4 5 = 3 * 4 6 7= 5 / 6

1 Jan-12 6892 165 1136863 350873 3.24

2 Feb-12 6051 160 970561 356655 2.72

3 Mar-12 7380 157 1158068 358980 3.23

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-4th January-12 to March12

YEAR :-2011-12

SoP 011 - A : System Average Interrruption Frequency Index (SAIFI) for AG. Dominant category

SoP 011 - B : System Average Interrruption Duration Index (SAIDI) for AG. Dominant category

SoP 011 - C : Momentary Average Interruption Frequency Index (MAIFI) for AG. Dominant category

Sr.

NoMonth

Ni - Number of

Customers for

each sustained

interruptions (in

numbers)

NT - Total No of

customers

served

(in Numbers)

SAIFI = Ni/Nt

(Monthly SAIFI)

1 2 3 4 5= 3 / 4

1 Jan-11 1122773 2768599 0.41

2 Feb-11 730162 2783708 0.26

3 Mar-11 840558 2850527 0.29

Sr.

NoMonth

Ri =

Restoration Time

for each

sustained

interruption

event

(in hours)

Ni - Number of

interrupted

Customers for

each sustained

interruption

event

(in numbers)

Ri* Ni -

Total customer

interrution Duration

NT - Total

No of

customers

served

(in

Numbers)

SAIDI =

Ri*Ni/Nt

(Monthly

SAIDI)

1 2 3 4 5 = 3 * 4 6 7= 5 / 6

1 Jan-11 1595:32:00 802 1278981:33:00 2768599 0:27:43

2 Feb-11 1157:31:45 710 821387:53:30 2783708 0:17:42

3 Mar-11 1121:28:00 827 927306:06:00 2850527 0:19:31

Sr.

NoMonth

IMi =

Number of

Momentary

interruptions for

the month

(in numbers)

Nmi =

Total no of

customers for

each momentary

interruptions

(in numbers)

Imi =Nmi

Number of customer

Mementary

interruptions

(in numbers)

Nt -

Total no of

customers

served

(in

numbers)

MAIFI=

Imi*Nmi/

Nt

1 2 3 4 5 = 3 * 4 6 7= 5 / 6

1 Jan-11 12689 1355 17199330 2768599 6.21

2 Feb-11 10872 1242 13505589 2783708 4.85

3 Mar-11 12900 1181 15234351 2850527 5.34

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-4th January-12 to March12

Year 2011-12

SoP 011 - A : System Average Interrruption Frequency Index (SAIFI) for UGVCL as a whole

SoP 011 - B : System Average Interrruption Duration Index (SAIDI) for UGVCL as a whole

SoP 011 - C : Momentary Average Interruption Frequency Index (MAIFI) for UGVCL as a whole

1

i

Energy Delivered into EHT / 11 KV

and LT Distribution System from

EHT / 11 KV SSs (Mus)

A 8799.878

iiEnergy Sold (Billed) EHT direct

sales (Mus)B 461.04

iiiEnergy Sold (Billed) in the 11 KV LT

system (Mus)C 7543.827

iv Total Sales (Mus) (B+C) 8004.87

v Losses (Mus) {(A) - (B+C)} 795.011

vi % Losses{(A) - (B+C)} X

100 / (A)9.03%

Uttar Gujarat Vij Company Ltd ,Mehsana

Half Yearly Oct-11 To March-12

Performance SoP 012 - System Losses at EHT / 11 KV and below

SoP 012 - CALCULATION OF SYSTEM LOSSES AT EHT / 11 KV

Losses in 11 KV System and Connected Equipment

Consumer

Category

No. of faulty meters

at the start of the

quarter / year

No. of faulty

meters added

during the quarter

/ year

Total No. of

defective / faulty

meter

No. of faulty Meters

repaired and

replaced

No. of faulty meters

pending at the end

of the quarter

1 2 3=2+1 4 5=3-4

Single

Phase7431 15266 22697 21278 1419

Three

Phase13 1638 1651 1646 5

H.T. 0 9 9 9 0

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-4th January-12 to March12

YEAR :-2011-12

Performa SOP 013 : Meter faults

Qtr. MonthsUnits input

(Mus)

Units Billed

(Mus)

Billing

Efficiency

Revenue

Billed

(Rs. Lacs)

Revenue

Collected (Rs.

Lacs)

Collection

Efficiency %

Business

EfficiencyATC Loss %

A B C=(B/A)*100 D E F=(E/D)*100 G=(C*F)/100 H=100-G

April'11 1433.57 1139.25 79.47 363 375 103.51 82.26 17.74

May'11 1505.58 1160.15 77.06 366 362 98.87 76.19 23.81

June'11 1420.80 1153.40 81.18 407 392 96.16 78.06 21.94

Sub Total 4360 3453 79.19 1136 1129 99.38 78.70 21.30

July'11 998.8 966.3 96.74 356 360 101.09 97.80 2.20

Aug.'11 857.0 912.3 106.46 393 400 101.67 108.24 -8.24

Sept.'11 845.2 918.3 108.64 359 380 105.93 115.08 -15.08

Sub Total 2701 2796.874 100.00 1107.71 1139 100.00 100.00 0.00

Oct'11 1431.2 1210.8 84.60 370 360 97.19 82.22 17.78

Nov'11 1486.0 1312.4 100.00 374 451 120.53 120.53 -20.53

Dec'11 1493.4 1317.8 88.24 423 412 97.25 85.82 14.18

Sub Total 4411 3840.98 87.09 744 810 100.00 87.09 12.91

Jan'12 1464.10 1355.97 92.61 385 352 91.46 84.70 15.30

Feb'12 1413.73 1375.24 97.28 473 628 132.76 129.15 -29.15

March'12 1510.87 1432.17 94.79 432 301 69.80 66.16 33.84

Sub Total 4389 4163.39 94.87 2025 2202 100.00 94.87 5.13

V Grand Total 15860 14254 89.87 5012 5280 100.00 89.87 10.13

**

IV

Efficency above 100% is taken as 100%

The details are updated for FY 2011-12 as per CGL Report.

Uttar Gujarat Vij Company Ltd ,Mehsana

Year 2011-12

Performa SoP 014: Statement Showing the ATC losses, collection efficiency and Billing Efficiency

II

I

III

Consumer Category

Total No. of

consumers

connected As on

MARCH.-12

Total New

application

received at the

end of the quarter

/ year

No. of release of

connections in the

quarter / year

No. of pending

applications for release

of new connections in

the quarter / year Paid

& Pending

Domestic 2228597 8825 8255 1300

Commercial 18641 5884 5504 788

Industrial LT 276607 1027 889 138

Agriculture (Total) 231986 1389 2583 3770

Industrial HT 2310 58 68 25

Uttar Gujarat Vij Company Ltd ,Mehsana

QUARTER :-4th January-12 to March12

YEAR :-2011-12

Performa SOP 015 : Release of New connection status as on MARCH.'11

Sr. No. Event Compensation

No. of cases where

compensation was

given (in numbers)

Amt.of

compensation paid

(in Rs.)

Duty to provide supply

a) New connection

b) Additional load

c) Temporary supply

d) Shifting service

connection

e) Transfer of service

connection

f) Change in tariff category of

consumer

2 Complaints in billing Rs.50 for non reply within

the period prescribed in

Regulations

3 Replacement of metersLT Rs.25 per day of delay

maximum Rs.2,500 and HT

Rs. 250 per day of delay

maximum of Rs. 5,000/-

4 Interruption of supply LT Rs.25 for every 6 hrs. of

delay maximum of Rs.500

and HT Rs. 50 for every 6

hrs. delay maximum Rs.

1000

5 Voltage fluctuations and

complaints

Rs.50 for failure to visit or

convey findings wihin the

stipulated period

6 Responding to consumers

complaints

Rs. 25 for each day of

delay maximum Rs. 500

7 Grievance Handling Rs. 25 for failure in

handling grievance.

TOTAL :- …NIL… ……NIL…..

1

Rs.50 per day of delay

from the limit specified in

the performance

regulations

Uttar Gujarat Vij Company Ltd ,MehsanaQUARTER :-4th January-12 to March12

YEAR :-2011-12

Performa SoP 016 : Compensation details

COMPENSATION DETAILS