Utility Management Plan

TAKE CONTROL OFYOUR UTILITY SPEND

A Utility Management Plan for your businessSave time Save effort Save money

1 2 3Manageyour procurement

CUT YOURUTILITYCONSUMPTION

REDUCE YOURCARBONFOOTPRINT

30330 303 3313 | [email protected] | www.utilitywise.com

The cost of electricity, gas and water is a major overhead for most businesses. Yet despite the importance of utilities, most businesses struggle to take full control of their utility spend.

Utilitywise is here to helpUtilitywise is one of the UK’s leading business energy and water consultancies. Using unique technology and expertise, we create and deliver Utility Management Plans which help over 30,000 businesses get the most value from their energy and water contracts, reduce their energy and water consumption and lower their carbon footprint. We save our customers time, effort and money.

The trouble with Utilities...

Over 75% of businesses never check their utility bills*

60% of businesses find it hard to compare tariffs*

65% of businesses think that switching energy suppliers is challenging*

*Ofgem survey into business experience in the energy market, 2013, 2015

58% of businesses think their energy bills are

difficult to understand*

61% of businesses think that their contract

terms and conditions are TOO complicated*

81% of businesses think that their supplier does

not provide help and advice on reducing

energy consumption*

57% of businesses now use an independent consultancy like Utilitywise to find more competitive utility deals*

58%

60% 61%

65% 81%

57%“I am now looking forward to a smooth changeover of suppliers when the existing contracts expire in the knowledge that we have one point of contact who is in control of the situation and readily available on the end of a phone if anything should go wrong.Humphrey Clarke,Treasurer of St Barnabas Church, Sutton

{ Control }

75%


Every business needs a Utility Management Plan

“Utilitywise made it easy to switch providers, dealing with everything to do with the switching process, including getting a final bill from my existing supplier. When this bill turned out to be incorrect, I didn’t need to worry about it – Utilitywise sorted it out. The switch itself was hassle-free with no loss of service.Kim Gorny, Oakridge Lynch Post office

Like most businesses, your energy and water bills are a large part of your overheads, and with pricesset to rise in the future*, you need a plan to minimise costs, ensuring that you manage your utilities asefficiently as possible and deal with the following challenges:

How to get the right utilities contracts for your business• How can you be sure that you have the best utility package for your business? • What is the best way to compare tariffs for gas, electricity and water?• Who are the best suppliers to meet your business needs? • Should you fix prices for a few years, or are energy prices likely to fall?

With hundreds of different tariffs on offer from dozens of suppliers, having a trusted expert on your side to reduce uncertainty and help pick the right utility package and contract terms for your business will save you time, money and give you peace of mind.

How to manage your utility suppliers more efficiently and save time• How can you ensure that your bill is correct?• Who can you trust to explain your current contract?• When is the best time to start negotiating a new contract?• How can you avoid all of the administration hassle and paperwork?

Utility suppliers all struggle to provide the services that modern businesses need, when they need them. Utilitywise will watch your back and take away all of the hassle that comes with managing utility suppliers, so you can get on with running your business.

How to stop wasting energy and water and save money• How does your utility usage compare with other businesses of a similar profile?• Which equipment in your business is wasting the most energy?• What are other businesses doing to gain competitive advantage by reducing waste?• What are the best ways to reduce waste without making expensive investments?

Every business can benefit immediately by reducing waste. Having a utilities expert to help identify waste and then to recommend cost-effective actions to deliver sustainable savings is a valuable service for every business.

How to sustainably lower your carbon footprintHaving a lower carbon footprint is a benefit for your business, whether it is helping you comply with legislation or raising your profile as a well-run, more responsible organisation. A professional Utility Management Plan will ensure that you have a sustainable and cost-effective carbon reduction strategy, and you won’t need to worry about hitting carbon reduction targets.

What our customers say“It was one less headache for me to know Utilitywise was out there, getting the best deal for our company. Our current contract is still running but once it finishes we’ll know exactly how much we’ll save. Utilitywise was definitely the right choice for us. I would have no hesitation in recommending working with them to other companies

Shelley Roberts,Financial Controller,Cube Security,Halton, Leeds

“Working with Utilitywise has added value to our business, enabling us to take better control of our energy provision and to spend less time worrying about loose ends and details, and pushing for things to happen. They have advised us on everything from how to reduce costs by using off peak suppliers to renewing early to take advantage of special offers. Utilitywise provides an excellent, professional service which I intend to continue to use.

Julian Jackson,The Priory Estate,Gloucestershire

{ Hassle-free }

To discuss how Utilitywise can help your organisation create your very own Utility Management Plan call 0330 303 3313, email [email protected] or visit www.utilitywise.com

*According to the Department of Energy and Climate Control Report 2013

6 70330 303 3313 | [email protected] | www.utilitywise.comTo find out how a Utility Management Plan can benefit your business, call 0330 303 3313

10 steps to Creating an effective Utility Management Plan for your business, the Utilitywise way

Utilitywise is not just about helping you with your utility procurement. Your account manager will get to know your business challenges and goals and create a complete Utility Management Plan that will save you time, effort and money:

A dedicated account manager will help to create and deliver your Utility Management PlanOur job is to give advice on the best ways to reduce energy and water usage and save you money. Your account manager will get to know your business and your priorities and recommend which services will have the most impact in reducing cost and saving you time. We will also check your bills and answer any contract queries, saving you the time and hassle of contacting your supplier directly.

We’ll help get your staff involved in reducing utility wasteAccording to the Carbon Trust, getting staff involved in energy reduction can reduce your annual consumption by as much as 20%, and because business owners are usually too busy to consistently maintain awareness of the impact that their staff can have on energy reduction, Utilitywise provides the materials, newsletters, programmes and support to make this easier. Once we are able to monitor your utility consumption, your account manager will also provide information to management and staff to demonstrate the impact that their energy saving programmes are having on the overall utility bill. Utility Health Check

Many customers don’t know how their energy and water usage compares to other businesses with a similar profile, so a simple utility health check is the start of a process to create a Utility Management Plan which can reduce costs by as much as 20% or more. It only takes a few minutes for your account manager to produce your health check report by collecting some information over the telephone and then you’ll quickly have an idea about how much savings could be made.

We can install controls equipment to reduce wasteOnce we understand more about the equipment which consumes your power and water, we can install controls devices which can control temperature, consumption levels and operating times. These controls devices can deliver significant sustainable savings by ensuring that equipment runs optimally without relying on staff to make adjustments or to remember to switch off equipment when it is not needed. Systematically reducing waste in this way will release cash and enable your business to become more competitive with lower costs and a lower carbon footprint.

We’ll handle ongoing contract renewalsWith a Utilitywise account manager as your trusted advisor, you’ll have peace of mind thatyou won’t miss key renewal windows and find your contract being rolled onto “deemedrates” that are higher than necessary. Because our experts constantly monitor the market,we can advise you of the best time to start negotiating your new utilities contracts, savingyou time, effort and money. And don’t worry about the paperwork or talking with suppliers – your account manager will handle all of that to save you time.

Finding you the right dealWith hundreds of different tariffs on offer from dozens of suppliers, having a trusted expert on your side to reduce uncertainty and help pick the right utility package and contract terms for your business will save you time, money and give you peace of mind. Your account manager will look at market trends as much as 12 months in advance and do all of the work in comparing different supplier options. You will then be presented with a proposal recommending a competitive utility package which suits your needs.

We can arrange an audit to review your building efficiency and suggest improvements which can reduce waste and improve efficiencyThe Utilitywise site audit will identify cost saving projects with payback information that enables you to build a case for any energy-saving investments. Utilitywise can also provide project management services to help deliver savings, as well as provide you with support to access any government grants.

We can arrange for you to have an AMR meter installed An AMR is an Automated Meter Reading meter which ensures that it’s no longer necessary to read the meter to receive accurate bills. An AMR also enables Utilitywise to provide a usage monitoring service (Utility Insight) which will help to identify where further savings can be made. Your account manager will organise everything for you and even talk to your supplier to save you time.

We’ll help you to manage your carbon emissionsBy using our utility reduction services, you will be reducing your carbon footprint, which is good for your profile with your customers, suppliers and staff. If you have environmental compliance targets to meet, Utilitywise can help, saving you time and money. With everything organised by your account manager, you’ll have peace of mind that these important services are being managed by professionals who will ensure that you don’t miss important deadlines.

We can install our Utility Insight monitoring software to track exactly how much gas, electricity and water is being usedUtility Insight provides ongoing peace of mind that utility usage is under control and that all waste is reduced as far as possible. Once we have installed Utility Insight, your account manager will keep a close eye on your consumption patterns and will be in touch with recommendations to help your business cut waste.

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Summary

OFFICE AIR CONDITIONING

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t-mac Technologies 2°C

OFFICE AHU

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ONOFFICE HEATING

OFFOFFICE BOILER

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STAND PARK > AIR CONDITIONING

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ONOFF

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22°CMinimum Temperature

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System Settings

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Default - OFF Latest Value - ON 18:00 - 17-04-2015

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CONTROLS

Summary Screen Control Settings - A/C Control Settings - A/C


Summary


ON 21°C


OFFICE AHU


ONOFFICE HEATING

OFFOFFICE BOILER

OFF


System Settings

CONTROLS

ONOFF

Maximum Temperature


16°C

Drive Mode

System Settings

Operation Mode

AUTO

HEAT

FAN

COOL


DRY

Fan Speed


AUTO LOW

CONTROLS



Summary


ON 21°C


OFFICE AHU


ONOFFICE HEATING

OFFOFFICE BOILER

OFF


System Settings

CONTROLS

ONOFF

Maximum Temperature


16°C

Drive Mode

System Settings

Operation Mode

AUTO

HEAT

FAN

COOL


DRY

Fan Speed


AUTO LOW

CONTROLS


To discuss how Utilitywise can help your organisation create your very own Utility Management Plan call 0330 303 3313, email

[email protected] or visit www.utilitywise.com


THE utility management plan services

What our customers say

“Utilitywise got an excellent deal for us and sorted a problem we had with an energy supplier with a positive result. We would strongly recommend Utilitywise to other companies.

Alan Jackson,Set one Ltd

“On behalf of Barnsley Hospice, I would like to thank you for all the time and effort you have spent working on finding the best possible deal for both Gas and Electricity.

Steve Field,Barnsley Hospice

“We have been able to save £3,000 per annum with the help of Utilitywise without getting our hands dirty. This is an excellent service and we highly recommend that you give it a go.

Martina Pollard,Stack & Bonner

“The University of Bradford has found Utilitywise monitoring to be a flexible and useful way of analysing energy use to an extremely detailed level.

Russell Smith,Estates Manager, Department of Estates and Facilities, University of Bradford

A Utility Management Plan is a set of measures ranging from simple to complex energy and water reduction strategies. It can be a completely stand alone plan or it can be used to plug gaps in a plan already running at your business.

“I’d like to express my appreciation for your professional manner in resolving an extremely complicated and annoying issue with the transfer of my electricity accounts. Your persistence and regular updates instilled me with confidence in your organisation. Andrew Mallison,AJ Glassfibre - Manufacturing

{ Confidence }

Competitive Procurement Energy procurement Fixed contracts Flexible contracts Risk managed contracts Portfolio procurement Carbon Zero for Energy service Water procurement

Monitor & Manage

Utility supplier management Energy market intelligence services Analysis and review of energy and carbon markets Forward forecast report Triad alert service Energy bill analysis Automated bill checking Bill validation Water account bill analysis and validation Water bill overpayment reclaims Utility meter installation Demand side reduction management On-site power generation On-site energy manager

Control & Reduce

Energy monitoring and control systems Energy health check Energy and water efficiency audit Energy and water saving project management including financing Water recycling projects Water reclaim projects

Compliance

Energy Saving Opportunities Scheme (ESOS) Air conditioning inspections DEC and EPC management ISO 14001 Environmental Management Carbon Zero for Energy Company carbon footprinting Carbon management programmes Mandatory carbon reporting management European Union Emission Trading System (EU ETS) management Airport Carbon Accreditation

10 110330 303 3313 | [email protected] | www.utilitywise.comTo find out how a Utility Management Plan can benefit your business, call 0330 303 3313

We are Utilitywise

Why thousands of businesses trust Utilitywise to help manage their utilities.

Utilitywise works with many leading utilities suppliers to negotiate the package that best suits your business requirements.

We’re an established market leaderUtilitywise plc was founded in 2006, AIM listed in 2012, and has offices in Newcastle, Chesterfield, Redditch, Portsmouth, Bury St Edmunds and Prague. Utilitywise is a highly respected leading utility services consultancy employing over 1,000 utility experts.

We are trusted by thousands of businessesOver 30,000 small, medium and large businesses across all sectors trust Utilitywise to manage their utilities. We are trusted partners of the British Chambers of Commerce and over 25 regional chambers and trade associations.

We are successful and growing year on yearWe are successful because we save our customers time and money, year after year. Around 1,000 new customers join us every month.

We have significant buying powerWe manage over 20TWh of power every year on behalf of ourcustomers. That’s enough to power a large city. This providesus with significant buying power, which we use to help ourcustomers find better deals that benefit their business.

We are flexible and innovativeWe use unique technologies to monitor and control utility usage and help our customers to use less and save money. We adopt a creative approach to problem solving, getting to know our customers’ challenges and delivering cost-effective solutions.

We offer a comprehensive one-stop serviceWe can handle all of your electricity, gas and water requirements, making Utilitywise a convenient one-stop solution. We reduce your administration and paperwork, saving you time and money so you can get on with running your business.

We are experts in our fieldWe employ over 1,000 experts in electricity, gas and water procurement, monitoring and management. We pride ourselves on keeping it simple and ensuring that our customers are completely in control of their utilities management.

We deliver results for our customersEach year, we save our customers millions of pounds and have identified carbon savings of over 40,000 tonnes. By creating and delivering a Utility Management Plan for you, we can ensure that you benefit from better managed procurement and utility reduction services that save you time and money. We are passionate about customer serviceWhen you choose Utilitywise, you’ll be choosing to work with passionate people who want to make a real difference to our customers. Our customer satisfaction scores are a testament to the investment that we make in service delivery: we have a Net Promoter Score of 52* and over 90% of our customers are happy to recommend us.

We are independent and on your sideBecause we work independently, we can provide you with the impartial advice that you need to make informed decisions about what’s best for your business.

What our customers sayWhat our customers say

“Utilitywise now has responsibility for handling all of our gas and electricity contracts. Andrew is brilliant. He is completely straightforward, knowledgeable and approachable at all times. He always has time to answer any questions in a very clear way, so that even a layman like me can understand.

Grenville Fletcher,Hon. Alderman and Vice Chairman of the Board of Trustees,The Leeds Children’s Charity

“It’s a real pleasure working with Utilitywise – they get to know you and since they speak to the utility companies on your behalf they can recommend which supplier will not only get you a cheaper rate but who holds the same values that you do. At Wedgewood Estates we’re very loyal to our suppliers and believe that loyalty should be rewarded. Our previous supplier did not wish to negotiate the price of our contract despite the years we remained loyal to them, so Utilitywise recommended a supplier that was not only 20% cheaper but which also rewards the loyalty of their customers.

Nicola Vasey,Book Keeper,Wedgewood Estates

“As a result of working with Utilitywise we are now able to run our business more efficiently because our energy bills have been reduced. I would happily recommend Utilitywise to anyone.

Ben Parsons,General Manager,PMG Company,Royal Wootton Bassett

“I am over the moon that Utilitywise has taken care of my energy contracts, which has saved me hours and hours of work. By aligning my contracts Utilitywise has made my job so much easier, as I now know when all of my contracts are due for renewal. I was also really happy with the rates that Utilitywise got me, as I was not able to get anywhere near them. I’m also looking forward to the energy audit as I’m sure that will save me even more money, with the energy and water saving tips.

Michaela Postlewhite,Landlady,The Huntsman,Newton Aycliffe

57%27% 24% 20%

*Utilitywise Net Promoter Score measured June 2015

40,000tonnes

CO2

90%

Some of our Awards, Memberships and Accreditations:

Chambers ofCommerce

Staffordshire

0330 303 3313 | [email protected] | www.utilitywise.comUtilitywise Enterprise, Utilitywise House, 3 & 4 Cobalt Park Way, Cobalt Business Park, North Tyneside, NE28 9EJ

©2016 Utilitywise plc

DIOCESE OF Hexham & Newcastle

National Federation of Builders

Utilitywise has partnerships with the British Chambers of Commerce and more than 25 regional chambers and trade associations. They have all chosen Utilitywise for our buying power, breadth of

energy reduction services and quality of customer service.

Partnerships include

Company of the Year 2014

SME Consultancy of the Year 2013Most Innovative in the SME Sector 2013

Utility Management Plan

Documents

Transcript of Utility Management Plan