Utilising a Change Management Model to Implement Technologies
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Transcript of Utilising a Change Management Model to Implement Technologies
ImplementingTechnologiesat Schools
Tracey Benettolo
A Quick Story …
What is Change Management?
Gavin Wedell. What is Change Management?http://www.youtube.com/watch?v=__IlYNMdV9E
10 Reasons Why People Resist
http://blogs.hbr.org/kanter/2012/09/ten-reasons-people-resist-chang.html
Loss of Control
Excess uncertainty
Surprise Surprise!!!
Everything Seems Different
Loss of Face
Concerns aboutCompetence
More Work
Ripple Effects
Past Resentments
Sometimes the Threat is Real
How?
ROE
A U P
A U P
PEOPLE
CHANGEMETHODOLOGY
CHANGEVISION
PROJECTAPPROACH
METHODOLOGYChange Adoption Model
Background Reading
Lewin & Rosenberg1. Unfreeze - Awareness• Create a case for/ motivation to change:
– Articulate a compelling vision– Persuade yourself and others
• Benchmarking to high performance organisations
2. Changing/Transition - Understanding– Change begins to happen– Old ways are challenged
3. Freeze - Preference– Remove old methods and document the new– Embed new way– Align reward systems
Kotter1. Create a sense of urgency
2. Build a guiding coalition
3. Get the vision right
4. Communicate buy-in
5. Empower action
6. Create short-term wins
7. Don’t let up
8. Make it stick
Creating a climate for change
Engaging and enabling the whole institution
Implementing and sustaining change
Kotter/ Lewin /Rosenberg (3-stage change/ learner adoption methodology)
Unfreezing Changing/Transiton Freezing
Awareness Understanding Preference
Stage 1 Stage 2 Stage 3
Phase 1: Pre- Go live Phase 2: Go live Phase 3: Post-Go live
Communications and Change Adoption
Tracey Benettolo
SourcesGavin Wedell. What is Change Management?http://www.youtube.com/watch?v=__IlYNMdV9ERosabeth Moss Kanter. Ten Reasons People Resist Changehttp://blogs.hbr.org/kanter/2012/09/ten-reasons-people-resist-chang.htmlMarc J Rosenberg. Beyond E-Learning: Approaches and Technologies to Enhance Organizational Knowledge, Learning and Performancehttp://www.amazon.com/Beyond-E-Learning-Technologies-Organizational-Performance/dp/0787977578/ref=sr_1_1?ie=UTF8&qid=1351147546&sr=8-1&keywords=marc+rosenberg
John P. Kotter. Leading Changehttp://www.amazon.com/Leading-Change-New-Preface-Author/dp/1422186431/ref=sr_1_1?s=books&ie=UTF8&qid=1351147724&sr=1-1&keywords=kotter+leading+change#reader_1422186431
John P. Kotter. The Heart of Changehttp://www.amazon.com/Heart-Change-Real-Life-Stories-Organizations/dp/1578512549/ref=sr_1_4?s=books&ie=UTF8&qid=1351147873&sr=1-4&keywords=kotter+leading+the+heart+of+change#reader_1578512549Kurt Lewinhttp://en.wikipedia.org/wiki/Kurt_Lewin