UTC Work Culture Improvement

Initative

Work Culture Improvement Team

Employee Survey Analysis Team

Katherine Karl, Professor, Management Barbara Medley, Assoc Professor, Sociology, and

Director, Center for Applied Social Research Bart Weathington – Assoc Professor, IO Psychology Susan Ritz, Strategic Planning Kristen Noblit, Institutional Research Phillip Johnson, HR staff support Laure Pou, HR staff support Matt Ecie, HR Intern, IO Psychology Graduate Student Isaac Thompson, HR Intern, IO Psychology Graduate

Student Dan Webb, HRO, Chair

Survey by ModernThink

Survey Instrument 60 statements focusing on workplace quality and

organizational competencies 10 additional statements with a focus on UT System

support, Diversity & Compensation

When Survey Period November 1-18, 2011 Again in 2014

Response Rates Chattanooga: 62% Surveys responses: 5715 UT System: 61%

Benchmarks 2011 Great Colleges to Work Honor Roll (4YR,

Enrollment 10,000+)

Survey Dimensions

ModernThink Response Scale: 1 to 5

5. Strongly Agree

4. Agree

3. Neutral

2. Disagree

1. Strongly Disagree

Positive

Dept. X Data Sheet

ModernThink UTC Overall

Modern-Think Honor Roll

University of Tennessee Employee Engagement SurveyThe University of Tennessee ChattanoogaCollege/Division/Department

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Total number of survey respondents 29 169 438 743 10

Job Satisfaction/SupportMy job makes good use of my skills and abilities. 72 82 82 79 86

I am given the responsibility and freedom to do my job. 86 86 85 84 87

I am provided the resources I need to be effective in my job. 58 50 54 54 70

Job Satisfaction/Support - Average 72 72 73 72 81

Teaching EnvironmentThere is a good balance of teaching, service and research at this campus. 46 53 56 61 77

Teaching is appropriately recognized in the evaluation and promotion process. 44 55 57 57 71

There is appropriate recognition of innovative and high quality teaching. 34 45 52 55 76

Teaching Environment - Average 41 51 55 57 74

Top Ten Items for Dept. X

Department X Top 10 StatementsDepartment

X ScoresCollege/Major Unit X Scores

Division X Scores

UTC Scores

My supervisor/department chair regularly models this campus's values. 92 69 73 72

My supervisor/department chair supports my efforts to balance my w ork and personal life.

89 83 81 80

Overall, my department is a good place to w ork. 89 80 81 79

I believe w hat I am told by my supervisor/department chair. 89 70 70 67

My supervisor/department chair is consistent and fair. 89 68 69 66

I have a good relationship w ith my supervisor/department chair. 89 79 82 81

I am given the responsibility and freedom to do my job. 86 86 85 84

My supervisor/department chair actively solicits my suggestions and ideas. 86 68 69 65

I understand how my job contributes to this campus's mission. 82 86 86 87

I am proud to be part of this campus. 82 73 79 81

Bottom Ten Items for Dept. X

Department X Bottom 10 StatementsDepartment

X ScoresCollege/Major Unit X Scores

Division X Scores

UTC Scores

There is appropriate recognition of innovative and high quality teaching. 34 45 52 55

This campus's culture is special — something you don't f ind just anyw here. 33 37 48 51

The role of faculty in shared governance is clearly stated and publicized. 32 38 50 50

I understand how merit increases are determined. 31 37 42 41

I can count on people to cooperate across departments. 29 44 45 44

The UT System communicates system-w ide new s and policies effectively. 29 36 41 45

The facilities (e.g., classrooms, off ices, laboratories) adequately meet my needs. 24 38 47 53

I understand the UT System's role in supporting individual campuses and institutes.

22 28 37 43

The UT System provides adequate support to this campus. 22 14 25 31

I am paid fairly for my w ork. 6 19 29 29

Data Communication Model

Focus for Initiative

Work Culture Improvement Initiative should focus on:

Critical Thinking Retention Engagement

Employee Engagement Survey

Questions?

Additional resources:For 2008 and 2011 survey information: 

http://www.utc.edu/Administration/StrategicPlan/Surveys.php

 For a brief comparison of 2008 and 2011 overall results:

http://www.utc.edu/Administration/Chancellor/Messages/