Using Theme-Based Training to Teach Computer Skills to the Public Instructor: Cheryl Gould...
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Transcript of Using Theme-Based Training to Teach Computer Skills to the Public Instructor: Cheryl Gould...
Using Theme-Based Training to
Teach Computer Skills to the Public
Instructor:Cheryl [email protected] An Infopeople WorkshopFall-Winter 2006
This Workshop Is Brought to You By the Infopeople Project
Infopeople is a federally-funded grant project supported by the California State Library. It provides a wide variety of training to California libraries. Infopeople workshops are offered around the state and are open registration on a first-come, first-served basis.
For a complete list of workshops, and for other information about the project, go to the Infopeople website at infopeople.org.
Today’s Agenda
Why use theme-based training Template for developing trainings
1 to 1.5 hours for the public
Skills for teaching computer classes Planning and promoting your class
Why Teach Computer Classes?
Computer literacy is critical
Many library resources available online
Library as lifelong learning institution
Keep the libraries relevant in the minds of our
customers
Training Staff Versus the Public
Staff need to learn to perform better can require learning possible consequences
Public no idea why needs to be fun needs to be relevant to a wide audience
Use Themes to Create Interest
High motivation to learn
Fun
Can interest learners of all ages
Serve different library users
Themes from Hibbing PL
1. Go to: http://www.hibbing.mn.us/
2. Click on Hibbing Public Library
3. Click on Computer Classes
4. Click on Lesson Plans
What are Your Objectives For Public Training?
Improve computer competency
Use Library resources
Love the library
Love you
Competencies to Teach
Vocabulary Use the Internet
Bookmarks Navigating Evaluating websites
Copy and paste to Word Save a file Print results or save to disk Use libraries digital resources
Advanced Competencies
Evaluating websites Use keyboard shortcuts Searching tips Using library databases Search for e-books/audio/video on topic Blogs Podcasts
Objectives (SMART)
Specific state desired results in detail
Measurable (observable) use verbs that describe what trainees will learn
Action describe an action that the trainee will perform
Realistic achievable
Time frame how long will it take the trainees to learn the skill?
Print Material to Create
PowerPoint printout Exercises Annotated bookmark list Checklist to evaluate websites Cheat sheet/How to Evaluation form
Find Appropriate Web Sites
Start with who you trust Lii About.com Library website
Google Search Yahoo Directory? No more than 10
How Will They Get to the Websites?
HTML file accessible on the Internet Word file with clickable links on:
floppy/CD/USB drive library website Internet
Preset bookmarks on each computer Printed list for them to type in addresses Create a blog at blogger.com (it’s free)
Create Exercises for Individual Work
Let people go at their own pace Help them be successful
Do you need screen shots? Tell them what they are doing THEN tell them the steps to do it Use outline numbering Have bonus question
Choose File > Save As Type yourname Click OK
1. Word
2. Excel
3. PowerPoint
Bullets or Numbering? Bullets or Numbering?
1.1. Choose File > Save AsChoose File > Save As
2.2. Type Type yournameyourname
3.3. Click OKClick OK
WordWord
ExcelExcel
PowerPointPowerPoint
1. Click on File > Open
2. Select abc.doc from the list of files
3. Go to the end of the document by pressing <Ctrl><End>
OR
1. Open the Word document abc
2. Move to the end of the document by using a shortcut key
Thinking vs Following StepsThinking vs Following Steps
Formatting Handouts in Word
Lots of white space No less than 12-pt type Use bullets and numbering Indent for readability Bold headings Borders Clip art/graphics/photos/Wordart
Skills for Teaching Computers
Promote proper use of terminology use correct names of screen parts while you point
to them Use cursor correctly
point to what you are talking about click a menu and highlight the choice you want
them to make; don’t move on until they’ve gotten where you want them
narrate what you are doing WHILE you do it
Skill Learning
People need to: drive know why they care see a demonstration of complicated tasks
Show most efficient way – not three ways teach universal skills when possible
Allow individual practice Encourage questions
Have group follow click by click (if you get good at keeping the group together)
Who Should Teach
Someone who is excited when people learn something
Patient Not necessarily the computer expert Flexible - good at responding to how the
learner is doing and able to change course Remembers what it’s like to learn something
new
Use Questions
Get people involved Check understanding Move from passive to active brain Wait for 10 seconds for an answer Ask questions that provoke thought
What are the pros/cons? How would you use this? What would you try?
Training the Public
Be positive Use universal examples Teach in small chunks Give them time to explore They don’t have to learn anything in
particular, so anything they learn is a plus
Find Out Who’s in the Room Mini Needs Assessment
questions answered by show of hands raise your hand to show them you want them to raise theirs
Find out experience level for you for them, too!
Have them self-rate on scale of 1-5 computer experience Internet experience use of library resources
databases e-books other?
Plan Time for Sharing
Adults like to share what they know
Often what’s most valuable is what they learn from others in the class
You don’t have to be the expert
Follow the Template Introduction
self, class, material, length of class Mini Needs Assessment
figure out what your learners know Teaching Point
exercise Teaching Point
exercise Teaching Point
exercise Opportunities to Learn More Evaluation
Handling a Variety of Learners Let people know what you expect them to get Give permission to forget by having handouts to
support learning tell them about handouts at beginning and refer to them
during training
Have bonus questions on exercises Pair people up when necessary Help slower learners during individual exercise time Teach to the middle of the class – not the fastest,
not the slowest
Difficult Learners
I’m afraid I’ll break it try, try, try – discuss rebooting as last resort
It’s not working – I can’t do it slow down, deep breath, read the screen, try,
learn Ctrl Z and cancel
Know it all give advanced tips, bonus questions, have them
help slower learners
Planning a Training Event
Timeline Checklist
room setup equipment needed advertise
Class size to share or not to share a computer
Prerequisites Sign-ups?
Day of Training
Room setup Equipment working Sign in sheet Install your PowerPoint
flash drive CD/DVD networked drive
Test crucial sites Have evaluation form
Promoting Training
Flyers in the library outside the library
Your website Inform library staff News releases/radio/TV Partner with groups who share your
theme
Use Evaluations
Don’t take bad ones too seriously Learn from every evaluation Make changes Try new things
different Intro icebreakers exercises in pairs use more questions