James Cook University

Using the iPad

1

Using the iPad

Contents

Connecting your iPad to the JCU wireless Network ...................................................... 3

Setting up an Exchange Online (Staff) Email Account ................................................. 10

Setting up a Live@EDU (Student/Staff Personal) Email Account ................................ 19

Setting Up VPN Access to JCU ...................................................................................... 28

Global Roaming and Data Charges .............................................................................. 34

Turn off data roaming .............................................................................................. 34

Turn off VPN if you’re not using it ........................................................................... 36

Try to use wireless internet access where possible................................................. 36

2 Using the iPad

The iPad is quite different to Windows based PC’s, particularly in its use of finger gestures to

scale, rotate and delete items in its user interface. Before using this guide you should briefly

read the documentation that came with the iPad to familiarize yourself with how to

navigate the device and give you an idea of its capabilities.

iPad user manuals can be found on the Apple website at:

http://support.apple.com/manuals/#ipad

Connecting your iPad to the JCU wireless

Turn on your iPad if it is not already turned on. You’ll be presented with

similar to the one below. If you need to return to this screen at any time press the

Button (big black button at the bottom of your iP

Tap the “Settings” button.

Connecting your iPad to the JCU wireless Network

if it is not already turned on. You’ll be presented with the “Home”

If you need to return to this screen at any time press the

big black button at the bottom of your iPad):

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Network

the “Home” screen

If you need to return to this screen at any time press the Home

4

Tap the “General” button then tap on the “Network” setting.

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Make sure that Wi-Fi is enabled and set to the ON position.

You might be presented with a few detected wireless networks.

Tap on the network labelled “eduroam”. (Don’t tap the blue arrow next to it, just tap on

the actual word “eduroam”)

7 Enter your own jcu username as jcXXXXXX@jcu.edu.au

8

Assuming your username and password were correct, you’ll be presented with the screen

above. Tap the “Accept” button to continue.

You should then be presented with the following screen (note the network name

“eduroam” is highlighted in blue and has a blue tick mark):

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Set the “Ask to Join Networks” toggle button to the “off” position otherwise you will be

prompted to join networks whenever they come into range.

Return to the main screen of your iPad by pressing the Home Button.

If you have problems connecting to eduroam, make sure you are in a wireless coverage

area. You can see which parts of the campus have wireless coverage at:

http://www-public.jcu.edu.au/libcomp/computing/wireless/

Setting up an Exchange Online (Staff) Email Account Make sure that your iPad is connected to either wireless or 3G service

configure it for email.

Tap the “Settings” button.

Setting up an Exchange Online (Staff) Email Account

connected to either wireless or 3G services before attempting to

10

Setting up an Exchange Online (Staff) Email Account

before attempting to

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Tap "Mail, Contacts, Calendars" and then tap “Add Account…”

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Tap “Microsoft Exchange”

Enter your Account details into the

• Email: Your full JCU email address i.e.

• Domain: Leave this field blank

• Username: Enter your full JCU email address i.e.

• Password: Enter your normal JCU computer account password

• Description: Enter a description of the account i.e. JCU work

Then tap on “Next”

System will then begin verification. Once that is complete you will now have an additional

field called “Server” available.

Enter your Account details into the relevant fields:

Your full JCU email address i.e. Joe.Bloggs@jcu.edu.au

Leave this field blank

Enter your full JCU email address i.e. Joe.Bloggs@jcu.edu.au

Enter your normal JCU computer account password

r a description of the account i.e. JCU work

System will then begin verification. Once that is complete you will now have an additional

field called “Server” available.

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Joe.Bloggs@jcu.edu.au

System will then begin verification. Once that is complete you will now have an additional

In the Server field enter: ƳΦƻdzǘƭƻƻƪΦŎƻƳ

Then tap on the “Next” button

button

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Set the “Mail” “Contacts” and “Calendars” options to

account will be created on your iP

Be aware that this may overwrite any local saved contacts / calendars that you have saved

on your phone, but this depends on the options you’ve chosen for those settings.

Finally make sure that Push is set to

FAILURE TO SET THIS CORRECTLY COULD RESULT IN EXCESSIVE DATA CHARGES.

Select the “Fetch New Data” option

Set the “Mail” “Contacts” and “Calendars” options to ON then click on “Save”

account will be created on your iPad.

overwrite any local saved contacts / calendars that you have saved

on your phone, but this depends on the options you’ve chosen for those settings.

Finally make sure that Push is set to OFF and the Fetch data option is set to Manual.

CORRECTLY COULD RESULT IN EXCESSIVE DATA CHARGES.

option

15

then click on “Save” and the email

overwrite any local saved contacts / calendars that you have saved

on your phone, but this depends on the options you’ve chosen for those settings.

and the Fetch data option is set to Manual.

CORRECTLY COULD RESULT IN EXCESSIVE DATA CHARGES.

Set the “Push” option to OFF

then select “Advanced”

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Tap on the name of the email account you wish to modify

Tap on the name of the email account you wish to modify

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For the Select Schedule option choose “Manual”

Return to the main screen of your iPad by pressing the

For the Select Schedule option choose “Manual”

the main screen of your iPad by pressing the Home Button.

18

Setting up a Live@EDU (Student/Staff Personal) Email Account Make sure that your iPad is connected to either wireless or 3G service

configure it for email.

Tap the “Settings” button.

Setting up a Live@EDU (Student/Staff Personal) Email

connected to either wireless or 3G services before attempting to

19

Setting up a Live@EDU (Student/Staff Personal) Email

before attempting to

20

Tap "Mail, Contacts, Calendars" and then tap “Add Account…”

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Choose “Other” from the list of available options.

Select the “Add Mail Account” option

Select the “Add Mail Account” option

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Enter your Account details into the relevant fields:

• Name: Your full name

• Address: Your full JCU email address i.e.

• Password: Enter your normal JCU computer account password

• Description: Enter a desc

Then tap on the “Save” button

The iPad will say that it is looking up account information, which could take up to 1 minute.

Enter your Account details into the relevant fields:

Your full JCU email address i.e. Joe.Bloggs@my.jcu.edu.au

Enter your normal JCU computer account password

Enter a description of the account i.e. my.jcu.edu.au

button

will say that it is looking up account information, which could take up to 1 minute.

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Joe.Bloggs@my.jcu.edu.au

will say that it is looking up account information, which could take up to 1 minute.

Make sure that IMAP is selected as the server type.

Set the Incoming Mail Server

Host Name: pod51003.outlook.com

User Name: Enter your full JCU e

Password: Enter your normal JCU computer account password

Scroll down and under Outgoing Mail Server

Host Name: pod51003.outlook.com

User Name: Enter your full JCU email address i.e. Joe.Blogs@my.jcu.edu.au

Password: Enter your normal JCU computer account password

Then tap on the “Save” button

Make sure that IMAP is selected as the server type.

settings as follows:

pod51003.outlook.com

Enter your full JCU email address i.e. Joe.Blogs@my.jcu.edu.au

Enter your normal JCU computer account password

Outgoing Mail Server fill in the following settings:

pod51003.outlook.com

Enter your full JCU email address i.e. Joe.Blogs@my.jcu.edu.au

Enter your normal JCU computer account password

button

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mail address i.e. Joe.Blogs@my.jcu.edu.au

Enter your full JCU email address i.e. Joe.Blogs@my.jcu.edu.au

Select the “Fetch New Data” option

Set the “Push” option to OFF

Select the “Fetch New Data” option

then select “Advanced”

25

Tap on the name of the email account you wish to modify

the name of the email account you wish to modify

26

Then for the Select Schedule option choose “Manual”

FAILURE TO SET THIS CORRECTLY COULD RESULT IN EXCESSIVE DATA CHARGES.

Return to the main screen of your iP

Schedule option choose “Manual”

FAILURE TO SET THIS CORRECTLY COULD RESULT IN EXCESSIVE DATA CHARGES.

the main screen of your iPad by pressing the Home Button.

27

FAILURE TO SET THIS CORRECTLY COULD RESULT IN EXCESSIVE DATA CHARGES.

Setting Up VPN Access to JCU To configure your iPad to make a VPN connection to the JCU network follow these steps:

Tap the “Settings” button.

VPN Access to JCU

To configure your iPad to make a VPN connection to the JCU network follow these steps:

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To configure your iPad to make a VPN connection to the JCU network follow these steps:

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Tap “General” and then the “Network” button.

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Tap the “VPN” option.

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Tap “Add VPN Configuration…”

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Make sure PPTP is selected then enter the following information:

Description: JCU VPN

Server: access-gw.jcu.edu.au

Account: Enter your JCU username i.e. jc654321

RSA SecurID: OFF

Password: (Leave Blank)

Secret: (Leave Blank)

Send All Traffic: OFF

Proxy: Off

Tap the “Save” button when finished.

33 To turn the VPN connection on or off, press the Home Button on your iPad and then tap the

“Settings” button.

Tap the ‘VPN’ button to toggle the VPN on or off.

If you have problems connecting, ensure that you are within 3G or wireless range and then

try enabling the VPN again.

If you are having difficulties connecting to the VPN on campus, turn off Wi-Fi. The VPN will

not authenticate through the “eduroam” wireless network.

34 Global Roaming and Data Charges Before you travel overseas email mobiles@jcu.edu.au or phone extension 4545 to check if

your 3G enabled device has international roaming activated. International roaming charges

can be high and vary depending on the country you are visiting.

Be aware that Telstra data plans offered for use in Australia do not include International

Roaming data usage. International Roaming data charges are substantially higher than

domestic data charges. On average the rate for data is $0.015per KB (which equates to

$15.00 per MB) and 50c flag fall for each data session initiated by your device.

Telstra have two International Data Plans available which provide you with a set monthly

allowance to use towards eligible data usage in selected countries. The plans are casual and

will continue on a month to month basis until you cancel the plan.

Here are some more tips to avoid arriving back in Australia with a huge bill for data usage on

your iPad:

Turn off Data Roaming Return to the main screen by pressing the Home Button at the bottom of your iPad. Then

tap the “Settings” button and then select the “Cellular Data” option.

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Tap “Data Roaming” to toggle it to the OFF position.

36 Turn off VPN if not in use To turn the VPN connection on or off, Return to the main screen by pressing the Home

Button at the bottom of your iPad then tap the “Settings” icon.

Tap the “VPN” button to toggle the VPN connection to either the ON or OFF position.

Try to use wireless internet access where possible Take advantage of internet cafés and wireless hotspots where available as these will usually

provide cheaper and faster local internet access than is available via the 3G network.