Using Technology to Improve Health Care for Vulnerable...

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Using Technology to Improve Health Care for Vulnerable Populations Collaborative Project of St. Joseph Health System Sonoma County Community Health Resource Development Center Vineyard Worker Services Courtesy of Sebastiani Vineyards

Transcript of Using Technology to Improve Health Care for Vulnerable...

Page 1: Using Technology to Improve Health Care for Vulnerable ...mendocinohre.org/rhic/200803/MiVia_200803.pdfMiVIA System Expansion Sonoma County •SJHS Mobile Medical and Dental Clinics

Using Technology to ImproveHealth Care for Vulnerable

Populations

Collaborative Project ofSt. Joseph Health System Sonoma County

Community Health Resource Development CenterVineyard Worker Services

Courtesy of Sebastiani Vineyards

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Web-based Secure & HIPAA

Compliant Designed with input

from clients Access granted to

clinicians by MiVIAmember

MiVIA is a patient “owned” electronic PersonalHealth Record (PHR) originally designed forMigrant Agricultural Workers and expanded toinclude anyone with a medical condition i.e:Homeless, Special Needs, Women, Children.

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MiVIA Personal HealthRecord (PHR)

Stores medical and dental health information Provides Photo ID and Emergency Info Card Includes email account offering a “permanent”

address Provides information and resources with links

to Medline Plus and other Health Info resources Individual and Family memberships

Includes clinician portal for professional entryand verification

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MiVIA2003-2007Serving Vulnerable Populations

Patients access many clinics andhealth systems

MiVIA serves as the “bridge” orpersonal RHIO between disparatehealth care systems

Promotes continuity of care Engages and empowers the patient

as an active partner in theirhealthcare

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Promotores start with the basics. What the computer is used for and how to access

different programs. Quick overview of the Internet and show some sites Training in MiVIA purpose, use, data entry and

access over 6,000 clients enrolled. Training can be intense so we recommend they

return for a MiVIA review. Repetition helps clients gain comfort and

understanding of all MiVIA components.

MiVIA Trainingand Enrollment

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Client Benefits

Reduces the digital divide. Access to Health and Community

Services, clinics, libraries, ESL classes Empowers the consumer to be

involved in their health condition. Promotes healthcare literacy Peace of mind, knowing their info is

safely stored and can follow them.

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MiVIA for HomelessLessons Learned

Clients are thrilled to have aconcise document to store healthinformation

HUD HIMS Photo ID and relevantdata can be copy and pasted intoMiVIA

The MiVIA Photo ID allows clientsto pick up their prescriptionvoucher at local pharmacies.

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MiVIA for ChildrenwithSpecial Needs

Multiple Conditions, Medicationsand Doctors

Parents are usually busy with theirmedical appointments

Easier to carry their healthinformation at all times no matterwhere they are

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MiVIA Satisfaction Client Follow up

613 clients were contacted 40% of people enrolled stated they

use MiVIA on a regular basis. 8% (50) of these clients had no

prior computer experience andreceived basic computer training

87% of clients enrolled do nothave a computer in their home.

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“The elegant simplicity is the beauty of MiVIA” David Gorchoff, MD, MPH

The ability to have doctors sendpatient information to the PHRdirectly from any EHR

Condition specific modules for selfmanagement

Access to critical information 24/7 Emergency Preparedness

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Photo ID Emergency Card

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MiVIA Information Flow Chart

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MiVIA System Expansion Sonoma County

• SJHS Mobile Medical andDental Clinics

• Alliance Clinic• Family Practice

Residency “BridgeClinic for diabetics

• Homeless center• Resource center

Hood River, Oregon• Hospital,• Mobile Medical Clinic• Rural Clinic

Central ValleyCalifornia• 2 Hospitals,• 3 Rural clinics

Humboldt County

Finger Lakes, NewYork• 5 clinics• 3 voucher sites• Integrated network• Telemedicine

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www.MiVia.orgContact Info:

Kathy FiccoSt. Joseph Health System Sonoma [email protected]

Cynthia SolomonCommunity Health Resource and

Development [email protected]