Using Stories in Proposals: a Cross-Industry Inquiry

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APMP Greater Houston Chapter – August 6, 2014 Using Stories in Proposals A Cross-Industry Inquiry Presented by: Julie Wickert True Story Communication [email protected]
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I've been quizzing proposal pros, both employees and consultants, about their use of stories in proposals. How are companies capturing, using and showcasing stories to stand out in the competitive crowd?

Transcript of Using Stories in Proposals: a Cross-Industry Inquiry

Page 1: Using Stories in Proposals: a Cross-Industry Inquiry

APMP Greater Houston Chapter – August 6, 2014

Using Stories in ProposalsA Cross-Industry Inquiry

Presented by:

Julie WickertTrue Story Communication

[email protected]

Page 2: Using Stories in Proposals: a Cross-Industry Inquiry

“If stories are in the heads of people on the

team, when those people walk away—retire,

win the lottery, go to work for the

competition—those stories walk away with

them.

Stories are intellectual capital the company

should be trying to figure out how to own.”

-- Amy McGeady Ph.D., CPP APMP Fellow

© True Story Communication 2014

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Story cross-pollination

© True Story Communication 2014

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Jeannette Waldie, CPP APMP

Owner, J. K. Waldie & Associates

The participants:

Various industries

© True Story Communication 2014

Page 5: Using Stories in Proposals: a Cross-Industry Inquiry

Amy Mills

Dep. Dir. Proposal Development, RTI International

The participants:

Research and

technical services

© True Story Communication 2014

Page 6: Using Stories in Proposals: a Cross-Industry Inquiry

Robert Lohfeld, AF.APMP Fellow, APMP International

CEO, Lohfeld Consulting Group, Inc.

The participants:

Various industries

© True Story Communication 2014

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Amy McGeady, Ph.D., CPP APMP Fellow

Business Development and Proposal Consultant

The participants:

Various industries

© True Story Communication 2014

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Diane Autey

Proposal Manager, RedBrick Health

The participants:

Health engagement

technology

© True Story Communication 2014

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Dee Hutchison

VP, IE Federal Proposals , URS – Austin

The participants:

Engineering,

construction, and

technical services© True Story Communication 2014

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Lorre Walker

Sr. Marketing Coordinator/Proposal Manager, URS

The participants:

Engineering,

construction, and

technical services© True Story Communication 2014

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Betsy Cummings, CF.APMP

Proposal Manager, L3 Aerospace, Army Sustainment

The participants:

Defense and

space

© True Story Communication 2014

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“Before we start the questions, I would like to

ask you a question. What do you mean by

‘stories?’”

-- Jeannette Waldie, CPP APMP

© True Story Communication 2014

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What do you mean by “stories?”

• Customer success stories

• Anecdotes that provide insight into the

character of key proposed personnel

• Accounts of improved performance

• Others? __________________________

A narrative telling of an experience, used persuasively

© True Story Communication 2014

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1. Types of stories? Vary from market to market?

2. Formal story-gathering or story-banking process?

3. How do you gather the stories?

4. How do you store and access them? Any special tools?

5. Other groups use the stories? Stories repurposed for non-proposal uses?

6. Competitive difference?

The questions:

© True Story Communication 2014

Page 15: Using Stories in Proposals: a Cross-Industry Inquiry

What makes a good story?

“Act I: Get your hero up a tree.

Act II: Throw rocks at him.

Act III: Bring him down.”

Robert McKee, screenwriting instructor

to 26 Academy Award winners

and 125 Emmy Award winners

© True Story Communication 2014

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How do teams capture stories?

• Interviewing customer-facing team

members, customers, or other stakeholders

• Soliciting online submittals

• Mining existing proposals, marketing

materials, annual reports, press releases

(use Google Alerts), etc.

© True Story Communication 2014

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How do they store them?

• Structured folders

• Databases

• Collaborative tools such as Privia, Salesforce,

Pardot, or wikis

© True Story Communication 2014

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How do they showcase

them?

• In the executive summary

• Woven throughout the response

• In a graphically noticeable way

• During orals

© True Story Communication 2014

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“If businesses would prioritize the gathering

of stories, they’d begin to own their own

reputations.”

-- Amy McGeady Ph.D., CPP APMP Fellow

© True Story Communication 2014

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Resources

Stories that Sell, Casey Hibbard (and associated Success Story Marketing LinkedIn group)

“Winning Federal Government Contracts through Fact-Based Storytelling,” Robert S. Frey, M.A. APMP ProposalManagement, Spring/Summer 2005.

“Creating Preference,” Terry R. Bacon, Ph.D. APMP ProposalManagement, Fall/Winter 2002.

Story: Substance, Structure, Style and The Principles of Screenwriting, Robert McKee.

© True Story Communication 2014Image courtesy of Anna Cervova (http://www.publicdomainpictures.net/)

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Julie WickertTrue Story Communication

[email protected]

512-914-6882

Twitter: @juliewickert

I’d love to hear how you are using stories in

your proposals; get in touch!