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![Page 1: Using Soft Systems Methodology to Understand how to Exploit Learning Technologies in Developing Countries C. Sanga, & I.M. Venter, Computer Science Department.](https://reader030.fdocuments.in/reader030/viewer/2022032705/56649d8a5503460f94a709d7/html5/thumbnails/1.jpg)
Using Soft Systems Methodology to Understand how to Exploit
Learning Technologies in Developing Countries
C. Sanga, & I.M. Venter, Computer Science Department
6th ANNUAL EDUCATION STUDENTS’ REGIONAL RESEARCH CONFERENCE, UWC 2006
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Introduction• ICT has changed the face of teaching and
learning
• A literature survey was done to determine the extent to which technology can meet the requirements of learning communities in developing countries
• Open University of Tanzania (OUT) is used as a case study and
• Soft Systems Methodology (SSM) will be used as a research approach.
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Sketching the Background
• Shortage of schools and higher learning institutions after independence(1961).
• The role of programmes like Universal Primary Education (1974)
• Cost sharing introduced in 80’s (SAP)
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Background (cont)• Construction of schools, colleges
and universities in the 90’s with introduction of Primary and Secondary Education Development Plan
• Changes to Education system meant large number of students will wish to enter higher learning institutions
• Can ICT based Open and Distance Learning solve the problem?
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Research Methodology
• SSM will be implemented as research methodology
• SSM is suited to solve unstructured, poorly defined and complex problems.
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Research Methodology
“SSM is a methodology that aims to bring about improvement in areas of social concern by activating in the people involved in the situation a
learning cycle which is ideally never-ending”
(Checkland & Scholes., 1990, p.30)
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Yields choices of
Relevant systems ofpurposeful activity
A real-world situationof concern
Comparisons of models withperceived real situation
Action needed to improvethe situation
BASIC SHAPE OF SSM
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The problem situation or
“Real world situation of concern”
• lack of enough instructors, • inadequate teaching and learning
materials and • lack of infrastructure
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The problem situation (cont)
These problems have led to:
(i) delay of delivery of learning materials (ii) difficult communication between instructors and students (iii) as well as between students and central administration
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OUT
ICT TeamGovernment
Staff & administrators
Student
Employers’ Local community Donor agency
Rich Picture of Problem Situation
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Choice of “ Relevant systems”
ICT in stead of traditional distance learning methods
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Why ICT?
• It can solve the problem of the shortage of skilled lecturers and
• alleviate the problem of inadequate learning and teaching materials, however
• it does not address the problem of infrastructure
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BUT
• There is wide coverage and usage of mobile phones (compared to technologies such as the Internet) in Tanzania
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None, 86%
Computers, 14%
Internet (0.03%), 0%
Computers in TanzaniaComputers in Tanzania
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None, 48%
Rural, 8%Urban, 44%
Mobile phones in TanzaniaMobile phones in Tanzania
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Thus
• Mobile technology is thus an obvious choice
• It seems as if this growth in mobile usage might bridge Africa’s digital divide
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Choice of “Relevant systems” (cont)
• Would it be practical to implement m-learning?
• Or should e-learning be included?
• Or a combination of m- and e-learning?
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Purposeful action of a relevant system
• an integration of e-learning and m-learning will be implemented in the first cycle of the study
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Yields choices of
Relevant systems of purposeful activity
A real-world situation of concern
Comparisons of models with perceived real situation
Action needed to improve the situation
m-learning & e-learning
KEWL introduced at OUT
DATA collection & analysis
SSM (revisited)
Sortage of lecturers & learning material
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Implementation
In the first case study one module at OUT will be identified to test the effect of the “relevant systems of purposeful activity “ namely an integrated e-and m-learning model.
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Implementation (cont)
• The technical needs - to execute the first case study - need to be determined. That is:– The selection of technology– The selection of mobile devices
• Initially PDAs will be used for testing and implementation of the first prototype.
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Comparisons
• Data will be collected using questionnaires and interviews
• Qualitative and quantitative analysis will be done to “compare model with perceived real situation”
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Discussion and Conclusion• It seems as if SSM is suitable as a
methodology to tackle the problem situation from WHAT to HOW
• The next step will be the creation of a suitable m-learning module to integrate with the e-learning system (KEWL)
• More work will need to be done on the technical environment that will need to be established before testing can be done.